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English
Troubleshooting
Please find attached an overview of the most common problems. If you have further questions, please contact your Canton dealer,
contact our service hotline at Tel. + 49 (0) 6083 287-0 or send us an e-mail to [email protected].
Problem
Possible cause
Solution
BRA 3 / VRA 3 does
not respond to the
remote control.
1. Protective film not removed.
1. Remove the protective film on the remote control.
2. The battery is empty.
2. Replace the battery, make sure the polarity is
correct when inserting.
No sound.
1. Sound format of the source device
selected is incorrectly.
1. Please check the correct setting of your source device.
2. There is no signal from the player.
2. Unlock the digital output on the source device, the
volume control might be set to “zero” and must be
increased (please refer to the manual of the device).
3. Cable not connected correctly / defective cable.
3.1. Check the connection between the player and the BRA 3
/ VRA 3 and replace the cable if necessary.
3.2. Make sure that the protective caps on the connectors
of the optical cable are removed.
Sound reproduction
too soft.
1. Volume of the BRA 3 / VRA 3 or the source
device is set too low.
1. Increase the volume with the “Volume” button.
Increase the volume of the source device.
2. The max. possible volume was limited by
means of the “Volume” function (VOL).
2. Increase the max. possible volume according
to instructions.
BRA 3 / VRA 3 does
not turn on.
Mains cable not connected to power outlet
and / or BRA 3 / VRA 3.
Establish connection.
