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CANON CONSUMER DIGITAL VIDEO EQUIPMENT LIMITED
WARRANTY FOR THE UNITED STATES
The limited warranty set forth below is given by Canon U.S.A., Inc. (“Canon USA”) with respect to Canon Consumer
Digital Video Equipment (the “Equipment”) purchased in the United States. This limited warranty is only effective
upon presentation of your Bill of Sale or other proof of purchase.
The Equipment is warranted under normal, non-commercial, personal use, against defective materials or
workmanship as follows:
Parts: Defective parts will be exchanged for new parts or comparable rebuilt parts for a period of ONE YEAR from
the date of original purchase, except for a defective Video Head, which will be exchanged for a period of three
months from the date of purchase.
Labor: For a period of ONE YEAR from the date of original purchase, labor will be provided free of charge by our
factory service centers or designated service facilities located in the United States.
When returning Equipment under this warranty, you must pre-pay the shipping charges, and you must enclose the
Bill of Sale or other proof of purchase with a complete explanation of the problem. During the ONE-YEAR warranty
period, repairs will be made and the Equipment will be return-shipped to you free of charge. For repairs after the
warranty period is over, you will be given an estimate of the cost of repair and an opportunity to approve or
disapprove of the repair expense before it is incurred. If you approve, repairs will be made and the Equipment will
be return-shipped to you. (shipping charges apply). If you disapprove, we will return-ship the equipment at no
charge to you.
Non-Canon brand peripheral equipment and software which may be distributed with, or factory loaded on,
the Equipment, are sold “AS IS” without warranty of any kind by Canon USA, including any implied
warranty regarding merchantability or fitness for a particular purpose. The sole warranty with respect to
such non-Canon brand items is given by the manufacturer or producer thereof. If the Equipment contains
a hard disk drive, Canon USA recommends that data stored on that drive be duplicated or backed up to
prevent its loss in the event of failure or other malfunction of such drive.
Canon USA shall have no responsibility under this limited warranty for use of the Equipment in conjunction with
incompatible peripheral equipment and incompatible software.
In order to obtain warranty service, contact the authorized Canon retail dealer from whom you purchased the
Equipment or call the CANON INFORMATION CENTER AT 1-800-OK-CANON). You will be directed to the nearest
service facility for your Equipment.
This Limited Warranty covers all defects encountered in normal use of the Equipment and does not apply in the
following cases:
A) Loss or damage to the Equipment due to abuse, mishandling, accident, improper maintenance, or failure
to follow operating instructions;
B) If the Equipment is defective as a result of leaking batteries, sand, dirt or water damage;
C) If defects or damages are caused by the use of unauthorized parts or by service other than by Canon
USA's factory service centers or authorized service facilities;
D) If the Equipment is used for commercial or industrial use.
This Limited Warranty does not cover cabinet (exterior finish), video cassette tape, head cleanings, nor does it
apply to Equipment purchased outside the United States. This warranty does not cover units sold to rental firms,
military operations, hotels, schools, hospitals or for other commercial, industrial, or institutional applications.
These uses are covered only by such specific warranty as Canon may issue with such sales.
This Limited Warranty does not apply to accessories or consumables for the Equipment, which are sold “AS IS”,
without warranty of any kind by Canon USA.
Please retain this warranty card and your Bill of Sale as a permanent record of your purchase. This card is most
important in order to be sure you are contacted right away should there be a safety inspection, modification or
product recall under applicable laws or regulations.
NO IMPLIED WARRANTY, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE APPLIES TO
THIS EQUIPMENT AFTER THE APPLICABLE PERIOD OF EXPRESS WARRANTY OR GUARANTY, EXCEPT AS
MENTIONED ABOVE, GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THIS EQUIPMENT SHALL
BIND THE UNDERSIGNED (SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY
LASTS, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU). CANON USA SHALL NOT BE LIABLE
FOR LOSS OF REVENUES OR PROFITS, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES,
USA
CO
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Summary of Contents for Vixia HF21
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