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5-8

Receiving While Performing Other Tasks

Since the machine is a multitasking device, it can receive faxes and voice calls while you are performing other tasks.
If you receive a fax while you are performing certain tasks, the machine stores the incoming fax in memory. Then, as soon as 
you finish your task, the machine automatically prints the fax.

• If you copy or print a document from the PC, printing of the received fax is suspended and resumed after copying or printing from the 

PC is finished.

Receiving Faxes in Memory When a Problem Occurs

If the machine encounters a problem when it is receiving a fax, the machine automatically stores the unprinted pages of the fax 
in memory, and the LCD displays 

RECEIVED IN MEMORY

 as well as one or more messages. When the problem is cleared, 

the machine automatically prints the fax which was stored in memory. For an explanation of the message(s) and details on the 
action to take, 

 p. 8-1.

• The machine memory can store up to approximately 79 pages.*
• Once the pages are printed, they are deleted from memory.
• If the memory becomes full, you will not be able to receive the remaining pages. Contact the other party and ask them to resend the 

remainder of the fax.

* Based on Canon Fax Standard Chart No. 1, standard mode.

Cancelling Receiving

Follow this procedure if you want to stop receiving a fax before reception is completed:

1

Press 

Stop/Reset

.

• The machine asks you to confirm that you want to cancel.

2

Press  

(–)

 to cancel receiving.

• If you change your mind and want to continue receiving, press 

 

(+)

.

CANCEL DURING TX/RX?

< YES

NO >

SB_PC1270D_FG_EN.book  Page 8  Monday, February 18, 2002  12:20 PM

Summary of Contents for SmartBase PC1270D

Page 1: ...Canon SmartBase PC1270D Fax Guide SB_PC1270D_FG_EN book Page i Monday February 18 2002 12 20 PM...

Page 2: ...trademark of Canon Inc Setting up the machine Setting up paper Quick guide for making copies Quick guide for sending faxes Quick Start Guide Document and paper handling Making copies Maintenance Trou...

Page 3: ...rinting Speed Dialling Lists 3 9 Cancelling the Print Out List 3 11 Registering a Password and Subaddress 3 12 Chapter 4 Sending Faxes Preparing to Send a Fax 4 1 Documents You Can Fax 4 1 Adjusting t...

Page 4: ...REPORT 7 3 MULTI TX RX Transaction REPORT 7 4 RX Reception REPORT 7 4 Chapter 8 Troubleshooting LCD Messages 8 1 Faxing Problems 8 2 Sending Problems 8 2 Receiving Problems 8 3 Telephone Problems 8 5...

Page 5: ...d in parenthesis refers to a page in this guide where more information on the topic of the previous sentence can be found Quick Start Guide Refer to the Quick Start Guide for details on the topic of t...

Page 6: ...vi SB_PC1270D_FG_EN book Page vi Monday February 18 2002 12 20 PM...

Page 7: ...es standby display to Copy Mode FAX Key Switches standby display to Fax Mode In Use Memory indicator Flashes green when a fax is being received or sent Lights green when the reservation of fax transmi...

Page 8: ...outside telephone number or an extension number when the fax is connected through a switchboard PBX D T Key Press to confirm the dial tone when registering a telephone number Tone Key Enters a plus si...

Page 9: ...Copy Mode standby display appears You can switch Copy Mode to Fax Mode by pressing FAX The standby display in Fax Mode is as follows Fax Mode The standby display in Copy Mode is Reference Guide FAX 03...

Page 10: ...1 4 SB_PC1270D_FG_EN book Page 4 Monday February 18 2002 12 20 PM...

Page 11: ...o the table below to determine which numeric key to press for the character you want If you do not press any key for more than 2 minutes when you enter data the machine will automatically return to st...

Page 12: ...nt appears Press Space to enter a space and move the cursor to the right Entering Symbols 1 Press to switch to letter mode A or a 2 Press repeatedly until the symbol you want appears 3 If you want to...

Page 13: ...ent from your machine You can set the sender information to print inside or outside the image area p 9 4 You can enter the sender information from the Additional Functions p 9 4 03 12 2001 15 33 FAX 1...

Page 14: ...3 FAX SETTINGS 3 Press OK four times 4 Use the numeric keys to enter your fax number max 20 digits including spaces If you have already registered your fax telephone number previous entry will be dis...

Page 15: ...o change your name press Clear to delete the previous entry and re enter Press Space to enter a space and move the cursor to the right If you make a mistake press Delete to delete the last character o...

Page 16: ...then prints the USER S DATA LIST The sender information is shown at the beginning of the list The current settings of the machine are listed after this ADDITIONAL FUNCTIONS 7 PRINT LISTS PRINT LISTS 1...

Page 17: ...h Exchange is an on site telephone switchboard If your machine is connected through a PBX or other telephone switching system you have to dial the outside line access number first and then the number...

Page 18: ...K 10 Use the numeric keys to enter the outside line access number max 20 digits 11 Press Redial Pause to enter a pause 12 Press OK 13 Press Stop Reset to return to standby display FAX SETTINGS 1 USER...

Page 19: ...an register up to 12 destinations for one touch speed dialling Coded Speed Dialling p 3 4 Allows you to dial a fax or telephone number by pressing Coded Dial followed by a two digit code of your choic...

Page 20: ...fax telephone number you want to register max 120 digits including spaces and pauses Press Space to enter a space and move the cursor to the next digit Spaces are optional and are ignored during diall...

Page 21: ...sing it 3 Press OK twice To Change a One Touch Speed Dialling Entry 4 Press Function then Clear to delete the previous entry then re enter the fax telephone number If you do not want to change the fax...

Page 22: ...D DIAL 5 Press OK 6 Use or to select a coded speed dialling code 00 to 99 You can also select a code by pressing Coded Dial and then entering a two digit code with the numeric keys If a coded speed di...

Page 23: ...12 To continue registering other coded speed dialling codes press Additional Functions then repeat the procedure from step 6 or Press Stop Reset to return to standby display You can print the CODED DI...

Page 24: ...s OK twice 6 Press Function then Clear to delete the previous entry then re enter the name If you do not want to change the name ignore this step If you are unsure how to enter characters p 2 1 7 Pres...

Page 25: ...which have a subaddress registered To register a group under a one touch speed dialling key Use or to select the key under which you want to register the group 01 to 12 If a one touch speed dialling...

Page 26: ...assigned to each number you want to register in the group Repeat for other keys To enter a destination registered for coded speed dialling Press Coded Dial then use the numeric keys to enter the two...

Page 27: ...ED DIAL LIST or CODED DETAIL above select SORT or NO SORT depending on what order you want the destinations to be printed Select 1 NO SORT to print the list in key number order or Select 2 SORT to pri...

Page 28: ...01 01 DESTIN ONE TOUCH SPEED DIAL TEL LIST 2 DESTIN TX TYP 12 DESTINATION TEL 2 887 0166 DESTINATION ID Canon AUSTRALIA 03 DESTIN DESTIN TX TYPE REGULAR TX 01 DESTINATION TEL 905 795 1111 DESTINATION...

Page 29: ...non GROUP 1 03 516p488 6700 Canon U S A 01 905 795 1111 Canon CANADA 03 Canon GROUP 2 00 2131 1250 Canon DEUTSCH 02 1 49 39 25 25 Canon FRANCE 32 81 773 3173 Canon UK 04 2 50921 Canon ITALIA 03 12 200...

Page 30: ...or to select 1 1 TOUCH SPD DIAL or 2 CODED SPD DIAL 5 Press OK 6 Use or to select the one touch speed dialling number or coded speed dialling code 7 Press OK 8 Use or to select 3 OPTIONAL SETTING 9 P...

Page 31: ...using the numeric keys or Space Be sure to enter the subaddress of the other party correctly taking into account the position of spaces If you make a mistake press Delete to delete the last character...

Page 32: ...3 14 SB_PC1270D_FG_EN book Page 14 Monday February 18 2002 12 20 PM...

Page 33: ...ch to traditional typeface designs The higher the resolution the higher the output quality but the longer the transmission time 1 Press Fax Resolution to select the resolution You can select from the...

Page 34: ...tails on registering a fax number for speed dialling Chapter 3 Regular Dialling Dial a fax number by using the numeric keys just like dialling a telephone number Ex Press Start If you enter the wrong...

Page 35: ...alling code is displayed If you enter the wrong code press Stop Reset Then press Coded Dial and enter the correct code NO TEL appears if no fax number is assigned to the coded speed dialling code you...

Page 36: ...g This feature is convenient when you know the other party s name but cannot recall the One Touch Speed Dialling key the code for Coded Speed Dialling or Group Dialling where the number is registered...

Page 37: ...Prepare the document and load it face down in the ADF Reference Guide To adjust the resolution p 4 1 To adjust the contrast p 9 4 3 Dial the other party s fax number For dialling methods p 4 2 If you...

Page 38: ...2 If you enter the wrong number press Delete to delete the last number or press Clear to delete all the numbers you entered then enter the correct number If you must first dial a digit to get an outs...

Page 39: ...unction key is not lit press it However you do not need to press Function in step 1 to execute the Fax Monitor function if FAX MONITOR is programmed in PROGRAM 1 TOUCH KEY p 9 4 1 Press Function 2 Pre...

Page 40: ...al between attempts can be adjusted by changing the settings in the AUTO REDIAL Automatic redialling can also be set off and on p 9 6 If all attempts are unsuccessful the machine cancels the transmiss...

Page 41: ...If you use the platen glass to send a document p 4 6 To adjust the resolution p 4 1 To adjust the contrast p 9 4 3 Enter up to 122 fax numbers using any of the following methods One touch speed dialli...

Page 42: ...nding to all destinations specified in step 3 will be cancelled You cannot cancel just one destination After cancelling the machine will print a MULTI TX RX REPORT p 7 4 If a number is busy the machin...

Page 43: ...n the platen glass or load it face down in the ADF When using the platen glass press Function and select the document size with or p 4 6 In this case you do not need to press Function in step 2 2 Pres...

Page 44: ...ocument 5001 to 9999 A received document Confirming Sending Reservation Sending reservation or checking if there is a document being scheduled to be sent can be confirmed using the following method 1...

Page 45: ...s Function 2 Press Memory Reference 3 Press OK The machine prints the DOCUMENT MEMORY LIST and returns to standby mode Once you know the transaction number of a document stored in memory you can print...

Page 46: ...tion 2 Press Memory Reference 3 Use or to select 4 RESEND DOCUMENT The sending error document also can be resent using 2 MEMORY RETRANSMT 4 Press OK 5 Use or to select the transaction number TX RX NO...

Page 47: ...to print all pages of the document The machine prints the document Pressing prints the first page when sending this is the last scanned page not the first page when scanning with the ADF 8 To continue...

Page 48: ...you to confirm that you want to delete the document 7 Press to delete the document The machine deletes the document If you change your mind and want to keep the document in memory press 8 To continue...

Page 49: ...on Requirements FaxTel Fax Tel Automatically switches between fax calls and voice calls Receives faxes automatically and rings for voice calls To set the details pp 5 3 5 4 Telephone connected to the...

Page 50: ...urns to standby mode The current date and the selected receive mode are displayed The machine does not ring when it receives a fax in FaxOnly If you want to be alerted when a fax call is received conn...

Page 51: ...phone Fax Fax Sending document manually Sending document automatically The machine answers without ringing RING START TIME F T RING TIME The machine listens for the fax tone The fax tone is detected T...

Page 52: ...o do if no one picks up the handset within the specified ring time set in step 10 13 Press OK 14 Press Stop Reset to return to standby display The default settings and selectable settings vary dependi...

Page 53: ...If the telephone is close to your machine press Start on the machine to begin receiving the fax Hang up the handset When no paper is loaded in the cassette the LCD displays SUPPLY REC PAPER When paper...

Page 54: ...ll light up by pressing Function to be able to operate Space Delete or Clear 1 Press Additional Functions 2 Use or to select 4 ADD REGISTRATION 3 Press OK 4 Use or to select 1 1 TOUCH SPD DIAL or 2 CO...

Page 55: ...he subaddress of the other party correctly taking into account the position of spaces If you make a mistake press Delete to delete the last character or press Clear to delete all the characters you en...

Page 56: ...CEIVED IN MEMORY as well as one or more messages When the problem is cleared the machine automatically prints the fax which was stored in memory For an explanation of the message s and details on the...

Page 57: ...ause to enter a two second pause p For a longer pause press Redial Pause again for another two second pause Alternatively you can change the length of the pause p 9 5 The pause length varies depending...

Page 58: ...e key or the numeric keys on the machine 4 When the recorded message of the information service answers press Tone to switch to tone dialling When Tone is pressed T is displayed in the LCD If your tel...

Page 59: ...me to a step that requires you to enter the fax telephone number use the numeric keys to enter the number up to where dial tone detection is required 2 Press D T for dial tone detection A small dot in...

Page 60: ...n make calls or send faxes This setting does not restrict incoming calls or faxes Cancelling Restriction of Your Machine Follow this procedure to cancel restriction of your machine 1 Follow steps 1 to...

Page 61: ...X Transmission REPORT Prints after transmission of a document You can enable or disable this feature or set the machine to print a report only when an error occurs You can also set the machine to prin...

Page 62: ...3 4567 CANON 001 ACTIVITY REPORT ST TIME DESTINATION TEL ID NO MODE PGS RESULT 03 12 15 10 905 795 1111 5001 AUTO RX ECM 1 OK 00 33 03 12 15 14 905 795 1111 5002 AUTO RX ECM 1 OK 00 24 03 12 15 22 Can...

Page 63: ...TION WAS NOT COMPLETED TX RX NO 0004 DESTINATION TEL 20 545 8545 DESTINATION ID Canon EUROPE ST TIME 03 12 17 21 TIME USE 00 18 PAGES SENT 1 RESULT N 0018 BUSY NO SIGNAL THE SLEREXE COMPANY LIMITED SA...

Page 64: ...printed 03 12 2001 18 16 FAX 123 4567 CANON 001 MULTI TX RX REPORT TX RX NO 0054 PGS 1 TX RX INCOMPLETE ______ TRANSACTION OK 00 2131 1250 Canon DEUTSCH 02 1 49 39 25 25 Canon FRANCE 01 905 795 1111 C...

Page 65: ...memory Also print or delete any documents in memory you no longer need pp 4 15 4 16 MEMORY FULL The memory becomes full during the document scanning When sending the document divide it into a few par...

Page 66: ...If there is no dial tone contact your local telephone company The receiving fax machine may not be a G3 fax machine Make sure the receiving fax machine is compatible with the machine which is a G3 fa...

Page 67: ...during reception Print an ACTIVITY REPORT and check for an error p 7 2 No paper in the cassette Make sure paper is loaded in the cassette Quick Start Guide The telephone line may not be connected pro...

Page 68: ...rly Reference Guide The cartridge may need to be replaced Determine if the problem is with the cartridge and replace if necessary Reference Guide Faxed images are blotched or uneven The telephone line...

Page 69: ...ect the power cord and reconnect it correctly after a minute or more Quick Start Guide Check that the modular cord is connected securely to the jacks on the machine the telephone jack on your wall and...

Page 70: ...e Guide contact your local authorised Canon dealer or the Canon Help Desk Canon s support personnel are trained in the technical support of Canon s products and should be able to help you with your pr...

Page 71: ...usting any settings you may want to print the USER S DATA LIST to check the current settings p 2 6 Accessing the Additional Functions 1 Press Additional Functions to display the menus The Additional F...

Page 72: ...n activates CURRENT MODE The machine does not automatically switch to the mode you set in DEFAULT SETTINGS even after the AUTO CLEAR function activates VOLUME CONTROL Adjusts the volume of the machine...

Page 73: ...details Reference Guide 6 SCANNING END TONE Adjusts the volume of the done tone sounded when the machine has finished scanning ON 1 to 3 ERROR ONLY 1 to 3 OFF The volume is turned off 7 CALLING VOLUME...

Page 74: ...l ID ON you can do the following settings 1 TTI POSITION OUTSIDE IMAGE Terminal ID is printed outside the image border INSIDE IMAGE Terminal ID is printed inside the image border 2 TEL NUMBER MARK Sel...

Page 75: ...OUTPUT NO No report is printed PRINT ERROR ONLY Prints a report only when a transmission error occurs REPORT WITH TX IMAGE If you select PRINT ERROR ONLY or OUTPUT YES enables disables printing of the...

Page 76: ...ission error has occurred OFF The document is not deleted from the memory stored in the machine even if a transmission error has occurred 5 TIME OUT Enables disables automatic scanning of documents af...

Page 77: ...s ringing until someone answers the call manually with a connected extension telephone ON F T RING TIME Sets the length of time to elapse before the machine switches to the document receiving 1 to 99...

Page 78: ...O CLEAR function activates STANDARD Suitable for most text only documents FINE Suitable for fine print documents PHOTO Suitable for documents that contain photographs SUPER FINE Suitable for documents...

Page 79: ...is set The document is scanned and stored in memory The machine transmits the document at the transmission time If you have set more than 2 transmission time settings the document will be transmitted...

Page 80: ...ist of items set or registered in the Additional Functions SPEED DIAL LIST Prints the list of the fax telephone numbers registered for the One Touch Speed Dialling keys Coded Speed Dialling codes or G...

Page 81: ...page Based on standard mode Fax Resolution STANDARD 8 pels mm 3 85 lines mm FINE 8 pels mm 7 7 lines mm SUPER FINE 8 pels mm 15 4 lines mm ULTRA FINE 16 pels mm 15 4 lines mm Dialling Automatic dialli...

Page 82: ...A 2 SB_PC1270D_FG_EN book Page 2 Monday February 18 2002 12 20 PM...

Page 83: ...9 8 Broadcasting sequential 4 9 BUSY NO SIGNAL 8 2 C CANCEL REPORT setting 9 10 Cancelling automatic redialling 4 8 manual redialling 4 8 polling receiving 5 7 printing lists 3 11 receiving 5 8 restri...

Page 84: ...7 3 F F T RING TIME setting 9 6 F T SWITCH ACTION setting 5 4 9 7 FAX key 1 1 mode 1 3 FAX DEFAULT settings 9 8 Fax Monitor key 1 2 FaxOnly description 5 1 5 2 Fax Resolution key 1 2 FaxTel descriptio...

Page 85: ...ing 2 2 Numeric keys 1 1 O OFFHOOK ALARM setting 9 5 OK key 1 1 One touch speed dialling changing deleting 3 3 description 3 1 keys 1 2 registering numbers for 3 2 using 4 3 Operation panel registerin...

Page 86: ...PORT settings 9 5 SETTINGS sub menu 9 6 START SPEED setting 9 4 TO MEMORY setting 9 8 S Scanning resolution setting 4 1 SCANNING END TONE setting 9 3 SELECT REDUCE DIR setting 9 7 Sender information d...

Page 87: ...tching to 6 2 TONER SUPPLY LOW setting 9 8 TOUCH TONE setting 2 7 9 4 TTI POSITION setting 9 4 TX Transmission REPORT 7 3 DONE TONE setting 9 2 ERROR RESEND setting 9 6 REPORT settings 9 5 START SPEED...

Page 88: ...I 6 Memo SB_PC1270D_FG_EN book Page 6 Monday February 18 2002 12 20 PM...

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