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Canon PIXMA TS6000 Series, Manual

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Network Settings and Common Problems

Here are frequently asked questions on network. Select a connection method you are using, or you want to
use.

Wireless LAN

Wireless Direct

Wireless LAN

Cannot Find Printer

Cannot Find Printer while Using Wireless LAN
Cannot Find Printer on Check Printer Settings Screen
Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen

Cannot Find Printer after Searching it on Printer Detection Screen During Setup
Searching Printer by IP Address or Host Name During Setup
Error Occurs During Wireless LAN Setup

Another Printer Found with Same Name
Changing Wireless LAN Connection Method

Cannot Print or Connect

Printer Suddenly Cannot Be Used
Printer Cannot Be Used After Replacing Wireless Router or Changing Its Settings

Cannot Access to Internet on Wireless LAN from Communication Device
Connecting Printer and Wireless Router Using Easy wireless connect
Cannot Connect Smartphone/Tablet to Wireless Router
Error Occurs During Wireless LAN Setup

Connecting to Another Computer via LAN/Changing from USB to LAN Connection

LAN Setting Tips/Changing LAN Settings

Network Key Unknown

Administrator Password Set for Printer Unknown

Checking Network Information
Restoring to Factory Defaults

Checking Wireless Router SSID/Key
Checking Wireless Router SSID for Smartphone/Tablet
Privacy Separator/SSID Separator/Network Separation function

Default Network Settings
Connecting to Another Computer via LAN/Changing from USB to LAN Connection
Printing Network Settings
Changing Wireless LAN Connection Method

Printing/Scanning from Smartphone/Tablet

Connecting Printer and Wireless Router Using Easy wireless connect
Cannot Connect Smartphone/Tablet to Wireless Router

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Summary of Contents for PIXMA TS6000 Series

Page 1: ...TS6000 series Online Manual Overview Printing Copying Scanning Frequently Asked Questions English...

Page 2: ...Loading Based on Use 50 Supported Originals 53 How to Detach Attach the Document Cover 54 Replacing Ink Tanks 56 Replacing Ink Tanks 57 Checking Ink Status on the Touch Screen 62 Checking the Ink Sta...

Page 3: ...114 Using the Operation Panel 115 Changing Settings 119 Changing Printer Settings from Your Computer Windows 120 Changing the Print Options 121 Registering a Frequently Used Printing Profile 123 Mana...

Page 4: ...166 Paper Load Limit 168 Unsupported Media Types 170 Handling Paper 171 Printing from Computer 172 Printing from Application Software Windows Printer Driver 173 Basic Printing Setup 174 Paper Setting...

Page 5: ...ting Items for Copying 263 Scanning from Computer Windows 266 Using IJ Scan Utility 267 What Is IJ Scan Utility Scanner Software 268 Starting IJ Scan Utility 270 Using Auto Scan Function 271 IJ Scan U...

Page 6: ...eck Printer Settings Screen During Wireless LAN Setup Windows Checking Wireless LAN Environment 344 Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup Windows Checking Prin...

Page 7: ...hanical Problems 388 Power Does Not Come On 389 Power Shuts Off By Itself 390 USB Connection Problems 391 Cannot Communicate with Printer via USB 392 Installation and Download Problems 393 Cannot Inst...

Page 8: ...1688 431 1689 432 1700 433 1890 434 2110 435 2900 438 2901 439 4103 440 5011 441 5012 442 5100 443 5200 444 5B00 445 6000 446 C000 447...

Page 9: ...e must be observed for safe operation Important Instructions including important information To avoid damage and injury or improper use of the product be sure to read these indications Note Instructio...

Page 10: ...her countries Note The formal name of Windows Vista is Microsoft Windows Vista operating system Copyright c 2003 2004 Apple Computer Inc All rights reserved Redistribution and use in source and binary...

Page 11: ...ided in the Appendix below Derivative Works shall mean any work whether in Source or Object form that is based on or derived from the Work and for which the editorial revisions annotations elaboration...

Page 12: ...y of the attribution notices contained within such NOTICE file excluding those notices that do not pertain to any part of the Derivative Works in at least one of the following places within a NOTICE t...

Page 13: ...or any liability incurred by or claims asserted against such Contributor by reason of your accepting any such warranty or additional liability END OF TERMS AND CONDITIONS Part 1 CMU UCD copyright noti...

Page 14: ...Cambridge Broadband Ltd All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions...

Page 15: ...ACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 5 Sparta Inc copyright notice B...

Page 16: ...WEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POS...

Page 17: ...or other materials provided with the distribution Neither the name of Adobe Systems Incorporated nor the names of its contributors may be used to endorse or promote products derived from this softwar...

Page 18: ...tribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyright no...

Page 19: ...Basic Operation Printing Photos from a Computer Copying 19...

Page 20: ...cribes how to print photos with My Image Garden 1 Open the rear tray cover A and then pull up the paper support B 2 Open the feed slot cover C 3 Load paper vertically WITH THE PRINT SIDE FACING UP 4 A...

Page 21: ...ter closing the feed slot cover the paper information registration screen for the rear tray is displayed on the touch screen 6 Select the size and type of the loaded paper in the rear tray at Page siz...

Page 22: ...ation panel before printing If the operation panel is close the printer does not start printing 8 Click the My Image Garden icon J in Quick Menu The Guide Menu screen is displayed Note The number and...

Page 23: ...For Windows To select two or more photos at a time click photos while pressing the Ctrl key For Mac OS To select two or more photos at a time click photos while pressing the command key 12 Click Prin...

Page 24: ...irmation message appears then click Print Note My Image Garden lets you use images on your computer such as photos taken with a digital camera in a number of ways For Windows My Image Garden Guide For...

Page 25: ...on describes how to load originals and copy them to plain paper loaded in the cassette 1 Pull out the cassette A from the printer 2 Remove the cassette cover B 3 Load the paper stack WITH THE PRINT SI...

Page 26: ...To load A4 or Letter sized paper in the cassette extend the cassette 4 Align the paper guides C with the paper length and width 5 Mount the cassette cover and then insert the cassette into the printe...

Page 27: ...he loaded paper in the cassette at Page size and then select Register 7 Open the operation panel D pull out the paper output tray E and paper output support F and open the output tray extension G Be s...

Page 28: ...Open the document cover J 12 Load the original WITH THE SIDE TO COPY FACING DOWN and align it with the alignment mark K 13 Close the document cover 14 Confirm the paper settings then press the Black b...

Page 29: ...Important Do not open the document cover until copying is complete Note Your printer is equipped with many other convenient copy features Copying 29...

Page 30: ...Handling Paper Originals Ink Tanks etc Loading Paper Loading Originals Replacing Ink Tanks 30...

Page 31: ...Loading Paper Paper Sources Loading Paper in the Rear Tray Loading Paper in the Cassette Loading Envelopes 31...

Page 32: ...edia Types Note When printing select the correct page size and media type If you select the wrong page size or media type the printer may feed paper from the wrong paper source or may not print with t...

Page 33: ...aper or Canon Red Label Superior WOP111 Canon Oc Office Colour Paper SAT213 For the page size and paper weight you can use for this printer see Supported Media Types 1 Prepare paper Align the edges of...

Page 34: ...pen them and load the paper in the center of the rear tray WITH THE PRINT SIDE FACING UP 4 Slide the paper guides D to align them with both sides of the paper stack Do not slide the paper guides too h...

Page 35: ...g paper in the landscape orientation F can cause paper jams Note Do not load sheets of paper higher than the load limit mark G 5 Close the feed slot cover H gently Important If the feed slot cover is...

Page 36: ...e and type of the loaded paper in the rear tray at Page size and Type and then select Register 7 Open the operation panel I pull out the paper output tray J and paper output support K and open the out...

Page 37: ...Note When printing select the size and type of the loaded paper on the print settings screen of the operation panel or printer driver 37...

Page 38: ...or this printer see Supported Media Types 1 Prepare paper Align the edges of paper If paper is curled flatten it Note Align the edges of paper neatly before loading Loading paper without aligning the...

Page 39: ...e it in the center of the cassette Important Always load paper in the portrait orientation E Loading paper in the landscape orientation F can cause paper jams Note Align the paper stack with the edge...

Page 40: ...to place 7 Slide the paper guide J on the right to align the right and left guides with both sides of the paper stack Do not slide the paper guides too hard against the paper The paper may not be fed...

Page 41: ...on the touch screen 9 Select the size and type of the loaded paper in the cassette at Page size then select Register 10 Open the operation panel M pull out the paper output tray N and paper output su...

Page 42: ...Note When printing select the size and type of the loaded paper on the print settings screen of the operation panel or printer driver 42...

Page 43: ...Envelopes whose gummed flaps are already moistened and adhesive 1 Prepare envelopes Press down on all four corners and edges of the envelopes to flatten them If the envelopes are curled hold the oppos...

Page 44: ...IDE FACING UP Fold flap of the envelope and load the envelope in the portrait orientation with the address side facing up Up to 10 envelopes can be loaded at once 4 Slide the paper guides D to align t...

Page 45: ...Note Do not load envelopes higher than the load limit mark E 5 Close the feed slot cover F gently Important If the feed slot cover is open paper cannot be fed Be sure to close the feed slot cover 45...

Page 46: ...r 7 Open the operation panel G pull out the paper output tray H and paper output support I and open the output tray extension J Be sure to open the operation panel before printing If the operation pan...

Page 47: ...Loading Originals Loading Originals on the Platen Glass Loading Based on Use Supported Originals How to Detach Attach the Document Cover 47...

Page 48: ...observe the following when loading the original on the platen glass Do not place any objects weighing 4 4 lb 2 0 kg or more on the platen glass Do not put any pressure of 4 4 lb 2 0 kg or more on the...

Page 49: ...Important After loading the original on the platen glass be sure to close the document cover before starting to copy or scan 49...

Page 50: ...select Document or Photo for Doc type and specify a standard size A4 Letter etc for Scan size to scan originals With a software application on a computer scan text documents magazines or newspapers s...

Page 51: ...ng Two or More Originals on the platen glass Scan two or more printed photos in Photo copy In Scan select Auto scan for Doc type to scan two or more printed photos postcards or business cards select P...

Page 52: ...sates for the originals placed at an angle of up to approximately 10 degrees Slanted photos with a long edge of 7 1 inches 180 mm or more cannot be corrected Non rectangular or irregular shaped photos...

Page 53: ...rinted photo postcard business card or disc BD DVD CD etc Size width x height Max 8 5 x 11 7 inches 216 x 297 mm Note When loading a thick original such as a book on the platen glass you can load it b...

Page 54: ...ng the document cover Hold up the document cover vertically and then tip it back Attaching the document cover Fit both hinges A of the document cover into the holder B and insert both hinges of the do...

Page 55: ...55...

Page 56: ...Replacing Ink Tanks Replacing Ink Tanks Checking Ink Status on the Touch Screen Checking the Ink Status with the Ink Lamps 56...

Page 57: ...n you need to replace an ink tank follow the procedure below 1 Make sure that the power is turned on 2 Open the scanning unit cover The print head holder moves to the replacement position Caution Do n...

Page 58: ...he same time Be sure to replace ink tanks one by one when replacing two or more ink tanks For details on ink lamp flashing speed see Checking the Ink Status with the Ink Lamps 4 Take a new ink tank ou...

Page 59: ...ink tank with the Y shape air hole D blocked ink may splash Do not touch the inside of the orange protective cap E or the open ink port F The ink may stain your hands if you touch them Do not reattach...

Page 60: ...nk tank in the correct position according to the label on the print head holder You cannot print unless all the ink tanks are installed Be sure to install all the ink tanks 9 Close the scanning unit c...

Page 61: ...moved Use a new ink tank for replacement Installing a used ink tank may cause the nozzles to clog Furthermore with such an ink tank the printer will not be able to inform you when to replace the ink t...

Page 62: ...nt quality may not be satisfactory if printing is continued under this condition Note The above screen shows estimated ink levels Tapping Ink number displays the Ink number screen for checking ink num...

Page 63: ...repeats The ink is running low Prepare a new ink tank The resulting print quality may not be satisfactory if printing is continued under this condition Flashing fast at around 1 second intervals Ligh...

Page 64: ...f the ink tank then press on the top of the ink tank until the ink tank clicks into place If the ink lamp is still off after reinstalling the ink tank there has been an error and the printer cannot pr...

Page 65: ...Maintenance If Printing Is Faint or Uneven Performing Maintenance Functions from Your Computer Windows Performing Maintenance Functions from Your Computer Mac OS Cleaning 65...

Page 66: ...If Printing Is Faint or Uneven Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Deep Print Head Cleaning Aligning the Print Head 66...

Page 67: ...that the lamp on the ink tank is lit If the lamp is flashing or off take appropriate action Checking the Ink Status with the Ink Lamps Increasing the print quality setting in the printer driver may im...

Page 68: ...ad deeply From the printer Deep Print Head Cleaning From the computer For Windows Cleaning the Print Heads For Mac OS Cleaning the Print Heads Note When you have performed the procedure until step 4 a...

Page 69: ...For Mac OS Adjusting Print Head Position 69...

Page 70: ...er pushing the cassette back the paper information registration screen is displayed on the touch screen Select A4 or Letter for Page size then select Register If a message is displayed on the screen f...

Page 71: ...The confirmation screen will appear 7 Select Yes The nozzle check pattern will be printed and two pattern confirmation screens will appear on the touch screen 8 Examine the nozzle check pattern 71...

Page 72: ...zontal white streaks B Lines are missing Horizontal white streaks are present E Number of sheets printed so far 2 Select the pattern that is closer to the printed nozzle check pattern on the confirmat...

Page 73: ...ng the print head Cleaning the Print Head If the pattern D or any color in the pattern C is not printed Example Magenta pattern is not printed The cleaning is required Select Also B then select Yes on...

Page 74: ...r in the cassette After pushing the cassette back the paper information registration screen is displayed on the touch screen Select A4 or Letter for Page size then select Register If a message is disp...

Page 75: ...until the printer completes the cleaning of the print head This takes about 1 minute The pattern print confirmation screen will appear 8 Select Yes The nozzle check pattern will be printed 9 Examine...

Page 76: ...ssette After pushing the cassette back the paper information registration screen is displayed on the touch screen Select A4 or Letter for Page size then select Register If a message is displayed on th...

Page 77: ...onfirmation screen will appear 8 Select Yes The nozzle check pattern will be printed 9 When the completion message appears select OK 10 Examine the nozzle check pattern If a particular color is not pr...

Page 78: ...a sheet of A4 or Letter sized plain paper in the cassette After pushing the cassette back the paper information registration screen is displayed on the touch screen Select A4 or Letter for Page size t...

Page 79: ...Important Do not touch any printed part on the print head alignment sheet If the sheet is stained or wrinkled it may not be scanned properly 8 When the message Did the patterns print correctly appear...

Page 80: ...nt head position is complete If the error message appears on the touch screen select OK to release the error then take appropriate action An Error Occurs 11 When the completion message appears select...

Page 81: ...Cleaning Cleaning Exterior Surfaces Cleaning the Platen Glass and Document Cover Cleaning Paper Feed Rollers Cleaning Inside the Printer Bottom Plate Cleaning Cleaning Cassette Pads 81...

Page 82: ...is turned on 2 Select Setup on the HOME screen Using the Operation Panel The setup menu screen will appear 3 Select Maintenance The Maintenance screen will appear 4 Select Roller cleaning The confirma...

Page 83: ...sized plain paper 10 Open the operation panel then pull out the paper output tray 11 Select OK The printer starts cleaning The cleaning will be complete when the paper is ejected 12 When the completio...

Page 84: ...n 2 Open the operation panel then pull out the paper output tray 3 Select Setup on the HOME screen Using the Operation Panel The setup menu screen will appear 4 Select Maintenance The Maintenance scre...

Page 85: ...the completion message appears select OK Note When performing Bottom Plate Cleaning again be sure to use a new piece of paper If the problem is not resolved after performing cleaning again the protrus...

Page 86: ...Settings from Operation Panel Changing Printer s Setting Using Web Browser Network Connection Network Connection Tips Network Settings IJ Network Device Setup Utility Windows IJ Network Device Setup...

Page 87: ...Transporting Your Printer Legal Restrictions on Scanning Copying Specifications 87...

Page 88: ...Safety Safety Precautions Regulatory Information WEEE EU EEA 88...

Page 89: ...g of the printer causes injury For the printer s weight refer to the Specifications Do not place any object on the printer Especially do not place metal objects paper clips staples etc or containers o...

Page 90: ...rient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connec...

Page 91: ...e distance de 20 cm ou plus entre le dispositif rayonnant et le corps l exception des extr mit s mains poignets pieds et chevilles Environmental Information Reducing your environmental impact Power Co...

Page 92: ...d Elektronik Altger te 2012 19 EU und nationalen Gesetzen nicht ber den Hausm ll entsorgt werden darf Dieses Produkt muss bei einer daf r vorgesehenen Sammelstelle abgegeben werden Dies kann z B durch...

Page 93: ...el voorkomen in elektrische en elektronische apparatuur EEA Bovendien werkt u door een juiste afvoer van dit product mee aan het effectieve gebruik van natuurlijke hulpbronnen Voor meer informatie ove...

Page 94: ...de deixalles dom stiques de la vostra localitat Per a m s informaci sobre la devoluci i el reciclatge de productes RAEE visiteu www canon europe com weee Solo per Unione Europea e SEE Norvegia Islanda...

Page 95: ...utos REEE v a www canon europe com weee G lder kun i Europ iske Union og E S Norge Island og Liechtenstein Dette symbol angiver at det p g ldende produkt ikke m bortskaffes sammen med dagrenovation jf...

Page 96: ...keva direktiivi SER direktiivi 2012 19 EU sek kansallinen lains d nt kielt v t tuotteen h vitt misen talousj tteen mukana Tuote on viet v asianmukaiseen ker yspisteeseen esimerkiksi kodinkoneliikkeese...

Page 97: ...n l tky Va e spolupr ce na spr vn likvidaci tohoto v robku sou asn napom e efektivn mu vyu v n p rodn ch zdroj Dal informace o m stech sb ru va eho odpadn ho za zen k recyklaci v m sd l m stn ad va o...

Page 98: ...pre t ty Eur pskej nie a EHP N rsko Island a Lichten tajnsko Tento symbol znamen e pod a Smernice 2012 19 E o odpade z elektrick ch a elektronick ch zariaden OEEZ a pod a platnej legislat vy Slovenske...

Page 99: ...dei sazinieties ar viet jo pa vald bu atkritumu sav k anas atbild go dienestu pilnvarotu EEIA strukt ru vai sadz ves atkritumu apsaimnieko anas iest di Lai sa emtu pla ku inform ciju par elektrisko un...

Page 100: ...pean i EEA Norvegia Islanda i Liechtenstein Acest simbol indic faptul c acest produs nu trebuie aruncat o dat cu reziduurile menajere n conformitate cu Directiva DEEE Directiva privind de eurile de ec...

Page 101: ...kom uredu komunalnoj slu bi odobrenom WEEE programu ili slu bi za odlaganje ku nog otpada Ostale informacije o vra anju i recikliranju WEEE proizvoda potra ite na www canon europe com weee Korisnici u...

Page 102: ...Main Components and Their Use Main Components Power Supply Using the Operation Panel 102...

Page 103: ...Main Components Front View Rear View Inside View Operation Panel 103...

Page 104: ...re printing 4 paper support Extend to load paper in the rear tray 5 rear tray cover Open to load paper in the rear tray 6 rear tray Load paper here Two or more sheets of the same size and type of pape...

Page 105: ...r stack 10 cassette cover Detach to load paper in the cassette 11 paper output tray Printed paper is ejected Pull out it before printing 12 paper output support Extend to support ejected paper 13 outp...

Page 106: ...ng jammed paper 3 power cord connector Plug in the supplied power cord 4 USB port Plug in the USB cable to connect the printer with a computer Important Do not touch the metal casing Do not plug in or...

Page 107: ...to check the ink lamp or to remove jammed paper inside the printer 2 ink lamps Lights or flashes to indicate the ink tank status Checking the Ink Status with the Ink Lamps 3 print head holder The pri...

Page 108: ...display the HOME screen Using the Operation Panel 3 touch screen Displays messages menu items and the operational status Directly touch the screen lightly with your finger tip to select a menu item o...

Page 109: ...Power Supply Confirming that the Power Is On Turning the Printer On and Off Checking the Power Plug Power Cord Unplugging the Printer 109...

Page 110: ...is on Note It may take a while for the printer to start printing immediately after you turn on the printer The touch screen display will turn off if the printer is not operated for about 10 minutes To...

Page 111: ...displayed on the touch screen see An Error Occurs You can set the printer to automatically turn on when a print or scan operation is performed from a computer connected by USB cable or wireless networ...

Page 112: ...Note You can set the printer to automatically turn off when no operations are performed or no print jobs are sent to the printer for a certain interval This feature is set to on by default From the pr...

Page 113: ...cord is hot The power plug power cord is rusty The power plug power cord is bent The power plug power cord is worn The power plug power cord is split Caution If you find anything unusual with the pow...

Page 114: ...OWER lamp is off Unplugging the power cord while the POWER lamp is lit or flashing may cause drying or clogging of the print head and print quality may be reduced 1 Press the ON button to turn the pri...

Page 115: ...access various functions or settings Important When operating the touch screen make sure to avoid the followings which may cause the printer to malfunction or damage the printer Strongly pressing the...

Page 116: ...Flick your finger on the screen up down left or right Use to switch menus or move forward or backward through photos Drag While lightly touching the screen move your finger up down left or right Use...

Page 117: ...e the icon will change Signal strength 81 or more You can use the printer over a wireless LAN without any problems Signal strength 51 or more The problem such as the printer cannot print may occur acc...

Page 118: ...F Setup Displays the printer s setting menus or the maintenance menus G Quick guide Displays the guides how to loading paper or how to replace the ink tank or the troubleshooting 118...

Page 119: ...ing Settings Changing Printer Settings from Your Computer Windows Changing Printer Settings from Your Computer Mac OS Changing Settings from Operation Panel Changing Printer s Setting Using Web Browse...

Page 120: ...Changing Printer Settings from Your Computer Windows Changing the Print Options Registering a Frequently Used Printing Profile Managing the Printer Power Changing the Printer Operation Mode 120...

Page 121: ...inting differs from the driver settings or printing fails The procedure for changing the print options is as follows 1 Open the printer driver setup window 2 Click Print Options on the Page Setup tab...

Page 122: ...The Page Setup tab is displayed again 122...

Page 123: ...a printing profile is as follows Registering a Printing Profile 1 Open the printer driver setup window 2 Set the necessary items From Commonly Used Settings on the Quick Setup tab select the printing...

Page 124: ...er version the print settings that are already registered will be deleted from Commonly Used Settings Registered print settings cannot be saved and preserved If a profile is deleted register the print...

Page 125: ...ction automatically turns off the printer when there are no operations from the printer driver or the printer for a specified period of time 1 Open the printer driver setup window 2 Make sure that the...

Page 126: ...want to disable this function select Disable from the list according to the same procedure Note When the printer is turned off the Canon IJ Status Monitor message varies depending on the Auto Power O...

Page 127: ...ad Alignment function on the Maintenance tab is set to automatic head alignment but you can change it to manual head alignment If the printing results of automatic print head alignment are not satisfa...

Page 128: ...he slider to the right increases the pause time and moving the slider to the left decreases the time If the paper gets stained because the next page is ejected before the ink on the printed page dries...

Page 129: ...rom Operation Panel Setting Items on Operation Panel Print settings LAN settings Device user settings PictBridge print settings Language selection Firmware update Feed settings Reset setting Web servi...

Page 130: ...Extended copy amount as an example 1 Make sure printer is turned on 2 Select Setup on the HOME screen Using the Operation Panel 3 Select Settings 4 Select Device settings The Device settings screen is...

Page 131: ...For more on setting items on the operation panel Setting Items on Operation Panel 131...

Page 132: ...user settings Web service setup Language selection ECO settings Quiet setting Items for Paper Printing Print settings Feed settings PictBridge print settings Items for Maintenance Management System i...

Page 133: ...ing in Borderless specifying Extended amount Large for this setting may help solve the problem Auto photo fix setting When ON is selected you can select whether to print photos using the Exif informat...

Page 134: ...N using a wireless router supporting a Wi Fi Protected Setup WPS push button method Follow the on screen instructions during setup Other setup Advanced setup Select when you perform settings for wirel...

Page 135: ...XXXXXXXXXXXXX up to 52 characters Root cert thumbprint SHA 1 XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX Root cert thumbprint SHA 256 XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX X...

Page 136: ...t gateway XXX XXX XXX XXX 12 characters IPv6 address XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 32 characters MAC address of wireless LAN XX XX XX XX XX XX 12 characters Printer name XXXXXXXXXXXXXXX up t...

Page 137: ...rinting data faster WSD scan from this device Selecting Enable allows you to transfer the scanned data to the computer using WSD Timeout setting Specifies the timeout length Bonjour settings Setting i...

Page 138: ...AN compliant device Enable disable communication Selecting Enable allows you to print from a PictBridge Wireless LAN compliant device Timeout setting Specifies the timeout length IPsec settings Select...

Page 139: ...city Auto power off Specifies the length of time to turn off the printer automatically when no operation is made or no printing data is sent to the printer Auto power on Selecting ON enables the print...

Page 140: ...Language selection Changes the language for the messages and menus on the touch screen 140...

Page 141: ...e update is not complete check the following and take an appropriate action Check the network settings such as a wireless router If Cannot connect to the server is displayed on the touch screen select...

Page 142: ...ing is displayed Select Yes to apply the registered settings to copying For more on the combination of paper settings you can specify by the printer driver or on the touch screen For Windows Paper Set...

Page 143: ...ng setting only Sets only the device information sending settings back to the default Reset all Sets all settings you made to the printer back to the default The administrator password specified by Re...

Page 144: ...nformation on Setup Current version Displays the current firmware version Printer name Displays the printer name currently specified Serial number Displays the printer serial number MAC address of wir...

Page 145: ...uplex printing 1 Make sure printer is turned on 2 Select Setup on the HOME screen Using the Operation Panel 3 Select Settings 4 Select ECO 5 Select Two sided printing setting 6 Specify settings as nec...

Page 146: ...lect ECO 5 Select Energy saving settings 6 Check on screen instructions and select Next 7 Specify settings as necessary A Specify the length of time to turn the printer off automatically when no opera...

Page 147: ...Network Connection Network Connection Tips 147...

Page 148: ...ion Tips Default Network Settings Another Printer Found with Same Name Connecting to Another Computer via LAN Changing from USB to LAN Connection Printing Network Settings Changing Wireless LAN Connec...

Page 149: ...e Bonjour Enable Service name Canon TS6000 series LPR protocol setting Enable RAW protocol Enable LLMNR Active PictBridge communication Enable XX represents alphanumeric characters Default value depen...

Page 150: ...gits of printer s MAC address The value is specified when the printer is turned on for the first time 2 The password is specified automatically when the printer is turned on for the first time 3 ZZZZZ...

Page 151: ...he printer names appear with the MAC address added at the end or as the printer name specified by Bonjour Check identifiers such as the MAC address the printer name specified by Bonjour and the printe...

Page 152: ...puter to connect to the printer on a LAN or to change from USB to LAN connection perform setup using the Setup CD ROM or follow the instructions on the Canon website For Mac OS To connect an additiona...

Page 153: ...message and tap Yes 5 Tap Print details 6 Tap Yes The printer starts printing network settings information The printed network settings information is as follows Some setting values are not displayed...

Page 154: ...XXXX XXXX XXXX XXXX XXXX Stateless Prefix Length1 Stateless prefix length 1 XXX Stateless Address2 Stateless address XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Stateless Prefix Length2 Stateless prefix...

Page 155: ...ult gateway XXX XXX XXX XXX TCP IPv6 TCP IPv6 Enable Disable Link Local Address Link local address XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Link Local Prefix Length Link local prefix length XXX IPsec I...

Page 156: ...mary server address XXX XXX XXX XXX Secondary Server Secondary server address XXX XXX XXX XXX Proxy Server Proxy server setting Enable Disable Proxy Address Proxy address XXXXXXXXXXXXXXXXXXXX Proxy Po...

Page 157: ...work Device Setup Utility turn on Easy wireless connect mode on the printer following the procedure below 1 Make sure printer is turned on If the HOME screen is not displayed press the HOME button 2 T...

Page 158: ...ts Ink Tips Printing Tips Check Paper Settings Before Printing Set Rear Tray Cassette Paper Information After Loading Paper Canceling Print Jobs Printer Handling Precautions Keeping Print Quality High...

Page 159: ...e its box marked THIS SIDE UP to keep the printer with its bottom facing down Mark also with FRAGILE or HANDLE WITH CARE 1 Turn the printer off 2 Confirm that the POWER lamp is off and unplugging the...

Page 160: ...of deposit Postage stamps canceled or uncanceled Identification badges or insignia Selective service or draft papers Checks or drafts issued by governmental agencies Motor vehicle licenses and certifi...

Page 161: ...width 8 inches 203 2 mm for Borderless Printing 8 5 inches 216 mm Printable area Borderless printing Top Bottom Left Right margin 0 00 inch 0 0 mm Standard printing Top margin 0 12 inch 3 0 mm Bottom...

Page 162: ...With the Paper Support and Paper Output Tray retracted Weight Approx 13 6 lb Approx 6 2 kg With the Print Head and ink tanks installed Print Head Ink Total 4096 nozzles PgBK 1024 nozzles Y DyeBK each...

Page 163: ...and location Security WEP 64 128 bits WPA PSK TKIP AES WPA2 PSK TKIP AES Setup WPS Push button configuration PIN code method WCN WCN NET Easy wireless connect Other Features Administration password Mi...

Page 164: ...stalled Windows Vista or later Windows A CD ROM Drive or internet connection is required during software installation Windows Internet Explorer 8 9 10 or 11 is required to install Easy WebPrint EX Win...

Page 165: ...Information about Paper Supported Media Types Paper Load Limit Unsupported Media Types Handling Paper Print Area 165...

Page 166: ...Colour Paper SAT213 High Resolution Paper HR 101N 1 Paper for printing photos Photo Paper Pro Platinum PT 101 Glossy Photo Paper Everyday Use GP 501 Photo Paper Glossy GP 701 Photo Paper Plus Glossy I...

Page 167: ...mm Envelope Com 10 Envelope DL Nagagata 3 Nagagata 4 Yougata 4 Yougata 6 Special sizes Special page sizes must be within the following limits rear tray Minimum size 2 17 x 3 50 inches 55 0 x 89 0 mm M...

Page 168: ...x 6 10 x 15 cm 3 Glossy Photo Paper Everyday Use GP 501 2 A4 Letter 10 sheets 4 x 6 10 x 15 cm 20 sheets 3 Photo Paper Glossy GP 701 2 A4 Letter 10 sheets 4 x 6 10 x 15 cm 20 sheets 3 Photo Paper Plus...

Page 169: ...A 3 1 Normal feeding at maximum capacity may not be possible with some types of paper or under very high or low temperature or humidity In this case load half the amount of paper or less 2 Feeding fro...

Page 170: ...105 g m2 except for Canon genuine paper Paper thinner than a postcard including plain paper or notepad paper cut to a small size when printing on paper smaller than A5 Picture postcards Postcards Env...

Page 171: ...the printed surface until the ink is dried Even when the ink is dried be careful not to touch the printed surface as much as possible when handling Due to the nature of the pigment ink the ink on the...

Page 172: ...indows Printer Driver Printing from Application Software Mac OS Printer Driver Printing Using Canon Application Software Printing Using a Web Service Printing from an AirPrint enabled Printer with Mac...

Page 173: ...n Software Windows Printer Driver Basic Printing Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Printer Driver Description Upd...

Page 174: ...printer driver s setup screen 4 Select frequently used settings On the Quick Setup tab use Commonly Used Settings to select from predefined print settings When you select a print setting the settings...

Page 175: ...n which print setting you select 6 Select paper source For Paper Source select Automatically Select Rear Tray or Cassette whichever matches your purpose Important The paper source settings that can be...

Page 176: ...an error occurs see Paper Settings To check the current printer settings or to apply the printer settings to the printer driver display the Quick Setup tab click Printer Media Information and specify...

Page 177: ...ki K or if the output paper size on the printer is set to 2L 5 x7 13x18 click Set to display the dialog box Select the media type and paper size that match your purpose and then click OK If the media...

Page 178: ...Plus Glossy II Photo Paper Pro Platinum PT 101 Photo Paper Pro Platinum Pro Platinum Photo Paper Pro Luster LU 101 Photo Paper Pro Luster Pro Luster Photo Paper Plus Semi gloss SG 201 Photo Paper Plus...

Page 179: ...er driver Paper information registered on the printer Letter 8 5 x11 22x28cm Letter Legal 8 5 x14 22x36cm Legal A5 A5 A4 A4 B5 B5 4 x6 10x15cm KG 4 x6 10x15 5 x7 13x18cm 2L 5 x7 13x18 8 x10 20x25cm 8...

Page 180: ...entation Setting the Number of Copies and Printing Order Execute Borderless Printing Scaled Printing Page Layout Printing Tiling Poster Printing Duplex Printing Setting Up Envelope Printing Printing o...

Page 181: ...b 1 Open the printer driver setup window 2 Select the paper size Select a page size from the Page Size list on the Page Setup tab 3 Set Orientation Select Portrait or Landscape for Orientation Check R...

Page 182: ...ify the number of copies to be printed 3 Specify the print order Check the Print from Last Page check box when you want to print from the last page in order and uncheck the check box when you want to...

Page 183: ...ftware and this printer driver the number of copies may be multiplied numbers of the two settings or the specified printing order may not be enabled Print from Last Page appears grayed out and is unav...

Page 184: ...as a photo without providing any margin around it set borderless printing The procedure for performing borderless printing is as follows You can also set borderless printing in Additional Features on...

Page 185: ...ngs and the Stamp Background Stamp button on the Page Setup tab appear grayed out and are unavailable When Envelope High Resolution Paper or T Shirt Transfers is selected from the Media Type list on t...

Page 186: ...ected margin may be produced on the print depending on the size of the paper Note When the Amount of Extension slider is set to the leftmost position image data will be printed in the full size If you...

Page 187: ...Page Setup tab 3 Select the paper size of the document Using Page Size select the page size that is set with your application software 4 Set the scaling rate by using one of the following methods Sel...

Page 188: ...e of the printer driver 5 Click OK When you execute print the document will be printed with the specified scale Important When the application software which you used to create the original has the sc...

Page 189: ...Note Selecting Scaled changes the printable area of the document 189...

Page 190: ...ct Page Layout from the Page Layout list on the Page Setup tab The current settings are displayed in the settings preview on the left side of the printer driver 3 Select the print paper size Select th...

Page 191: ...r To change the page arrangement order select a placement method from the list Page Border To print a page border around each document page check this check box 5 Complete the setup Click OK on the Pa...

Page 192: ...he procedure for performing tiling poster printing is as follows Setting Tiling Poster Printing 1 Open the printer driver setup window 2 Set tiling poster printing Select Tiling Poster from the Page L...

Page 193: ...erating environments are used Print Cut Paste lines in margins To leave out cut lines uncheck this check box Print page range Specifies the printing range Select All under normal circumstances To repr...

Page 194: ...isplayed Note Click the deleted pages to display them again Right click the settings preview to select Print all pages or Delete all pages 2 Complete the setup After completing the page selection clic...

Page 195: ...tomatic Duplex Printing You can perform the duplex printing without having to turn over the paper 1 Open the printer driver setup window 2 Set automatic duplex printing Check the Duplex Printing check...

Page 196: ...ing Side is selected automatically from the Orientation and Page Layout settings To change the setting select another stapling side from the list 6 Set the margin width If necessary click Specify Marg...

Page 197: ...rint the document is first printed on one side of a sheet of paper After one side is printed reload the paper correctly according to the message Then click Start Printing to print the opposite side Im...

Page 198: ...wait time before starting to print the back page Operation stops temporarily Do not touch the paper during this time You can change the ink drying wait time at Custom Settings on the Maintenance tab...

Page 199: ...g box is displayed select Envelope Com 10 Envelope DL Yougata 4 4 13 x9 25 or Yougata 6 3 86 x7 48 and then click OK 5 Set the orientation To print the addressee horizontally select Landscape for Orie...

Page 200: ...lay Guide Message of the Option menu to enable the setting Note If the paper settings in the printer driver differ from the paper information registered on the printer an error may occur For instructi...

Page 201: ...nter driver click Printer Media Information from the Quick Setup tab and specify the settings in the dialog box that appears For details about the paper information to be registered to the printer dri...

Page 202: ...isplayed select Do not show this message again if you do not want any guide messages to be displayed To display guide messages again open the Maintenance tab and click View Printer Status to start the...

Page 203: ...he Main tab select Custom for Print Quality and click Set The Custom dialog box opens 3 Setting the print quality level Drag the slider bar to select the print quality level and click OK 4 Complete th...

Page 204: ...Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast 204...

Page 205: ...river Canon IJ Printer Driver Opening Printer Driver s Setup Screen Canon IJ Status Monitor Checking the Ink Status from Your Computer Canon IJ Preview Deleting the Undesired Print Job Instructions fo...

Page 206: ...rinting Important Note that if you want to use the XPS printer driver the normal printer driver must also be installed Installing the Printer Driver To install the normal printer driver install the dr...

Page 207: ...setup screen you can perform printer maintenance operations such as print head cleaning or set print settings to be shared by all application software 1 To open the setup screen If you are using Wind...

Page 208: ...inter driver setup window 2 Launching the Canon IJ Status Monitor On the Maintenance tab click View Printer Status The Canon IJ Status Monitor opens and displays an image of the ink status 3 Display E...

Page 209: ...he following functions will not operate Preview before printing on the Main tab Prevention of Print Data Loss in the Print Options dialog box on the Page Setup tab Page Layout Tiling Poster Booklet Du...

Page 210: ...per size that you specified in Word 3 Set the Page Layout that you want and then click OK to close the window 4 Without starting printing close the Print dialog box 5 Open Word s Print dialog box agai...

Page 211: ...Printer Driver Description Quick Setup tab Description Main tab Description Page Setup tab Description Maintenance tab Description Canon IJ Preview Description Canon IJ Status Monitor Screen 211...

Page 212: ...iles either by dragging the individual profiles or by holding down the Ctrl key and pressing the up or down arrow keys Standard These are the factory settings If Page Size Orientation and Copies were...

Page 213: ...ng profile Note Printing profiles that are registered in the initial settings cannot be deleted Settings Preview The paper illustration shows how the original will be laid out on a sheet of paper You...

Page 214: ...monochrome data when printing your document Draft This setting is appropriate for test printing Rotate 180 degrees Prints the document by rotating it 180 degrees against the paper feed direction The...

Page 215: ...ally click the Main tab and for Print Quality select Custom The Set becomes enabled Click Set to open the Custom dialog box and then specify the desired settings High Gives priority to print quality o...

Page 216: ...rmation that you set on the Quick Setup Main and Page Setup tabs and add the information to the Commonly Used Settings list on the Quick Setup tab Name Enter the name for the printing profile you wish...

Page 217: ...application software Custom Paper Size dialog box This dialog box allows you to specify the size width and height of the custom paper Units Select the unit for entering a user defined paper size Paper...

Page 218: ...t in Monochrome Specifying Color Correction Adjusting Color Balance Adjusting Color Balance Using Sample Patterns Printer Driver Adjusting Brightness Adjusting Intensity Adjusting Contrast Adjusting I...

Page 219: ...rt printing Media Type Selects a type of printing paper Select a media type that matches the paper that is loaded in the printer This ensures that printing is carried out properly for the specified pa...

Page 220: ...nsity and Contrast and so on are adjusted automatically Manual Select when you set the individual settings such as Cyan Magenta Yellow Brightness Intensity and Contrast etc and Color Correction method...

Page 221: ...tab allows you to adjust the color balance by changing the settings of the Cyan Magenta Yellow Brightness Intensity and Contrast options Preview Shows the effect of color adjustment The color and bri...

Page 222: ...djustment When the color balance or intensity contrast is changed the pattern printing function prints a list of the adjustment results along with the adjustment values Select this function when print...

Page 223: ...9 Color Variation Between Instances Sets the amount of color change between neighboring patterns Select from Large Medium and Small Large produces a large amount of change and Small produces a small a...

Page 224: ...ta with colors that are close to the original colors The white spots are reproduced as white spots background color on the paper Absolute Colorimetric This method uses the white spot definitions in th...

Page 225: ...Displaying the Print Results before Printing 225...

Page 226: ...page size Ensure that you select the same page size as you selected within the application If you select Custom the Custom Paper Size dialog box opens and allows you to specify any vertical and horiz...

Page 227: ...ce large document that the printer cannot output If the printer cannot print the paper size of a document the printer can automatically reduce the size when it prints the document Check this check box...

Page 228: ...et of paper Check this check box to print the document on both sides This function can be used only when Plain Paper is selected for Media Type and one of Normal size Fit to Page Scaled or Page Layout...

Page 229: ...th both the application and this printer driver the number of copies may be multiplied numbers of the two settings or the specified printing order may not be enabled Print Options Opens the Print Opti...

Page 230: ...into a poster The settings specified in this dialog box can be confirmed in the settings preview on the printer driver Preview Icon Shows the settings of the Tiling Poster Printing dialog box You can...

Page 231: ...side to be left blank from the list Margin Specifies the width of the stapling margin The specified width becomes the stapling margin from the center of the sheet Page Border Prints a page border line...

Page 232: ...the color profile setting of the application software Checking this check box disables information in the color profile that was set on the application software When the information in the color prof...

Page 233: ...nt Uncheck this check box under normal circumstances Scale images using nearest neighbor interpolation When an image is to be enlarged or reduced when printed the printer uses a simple interpolation p...

Page 234: ...er text Sets how the stamp is to be printed over the document Check the Stamp check box to enable this Check this check box to print a stamp over the printed document page The printed data may be hidd...

Page 235: ...amp configured in each tab Stamp Type Specifies the stamp type Select Text to create a stamp with characters Select Bitmap to create with a bitmap file Select Date Time User Name to display the creati...

Page 236: ...of the bitmap transparent Note Click Defaults to set Stamp Type to text Stamp Text to blank TrueType Font to Arial Style to Regular Size to 36 points Outline unchecked and Color to gray with the RGB...

Page 237: ...nd Preview Window Shows the status of the bitmap set on the Background tab File Specifies the name of the bitmap file to be used as the background Select File Opens the dialog box to open a file Click...

Page 238: ...and returns cannot be entered at the beginning or end of a title Backgrounds Shows a list of registered background titles Specify a title to display the corresponding background in Title Save Save ove...

Page 239: ...p cleaning Perform deep cleaning when two cleaning attempts do not resolve the print head problem Note Deep Cleaning consumes a larger amount of ink than Cleaning Cleaning the print heads frequently w...

Page 240: ...aning Performs print head cleaning Print head cleaning removes any blockage in the print head nozzles Perform cleaning when printing becomes faint or if a specific color fails to print even though all...

Page 241: ...ent settings specified on your computer View Print History This function starts the Canon IJ XPS preview and displays the print history Note You can use this function only with the XPS printer driver...

Page 242: ...print head position Preview Window Displays the pattern of Print Head Alignment and checks the position of the selected pattern You can also change the setting by clicking the pattern on the screen d...

Page 243: ...urs Select this option when you wish to reduce the operating noise of the printer during a specified period of time Set the Start time and the End time of the quiet mode you wish to be activated If bo...

Page 244: ...d allows you to continue printing To disable detection of paper setting mismatches select this check box Ink Drying Wait Time The printer can pause before printing a subsequent page Moving the slider...

Page 245: ...ink levels When the remaining ink level becomes low a warning icon and message low ink level warning are displayed Overview of the Canon IJ Status Monitor The Canon IJ Status Monitor uses images and...

Page 246: ...onitor to use the following commands Always Display Current Job Displays the Canon IJ Status Monitor whenever a document is being printed Always Display on Top Displays the Canon IJ Status Monitor in...

Page 247: ...ion Remote UI will not display Printer Information Allows you check detailed information such as the printer status the print progress and remaining ink levels Maintenance Allows you to run printer ma...

Page 248: ...switch to an administrator account and restart the operation from the beginning 3 Install the MP Drivers Take the appropriate action as described on the screen 4 Complete the installation Click Comple...

Page 249: ...Printing Directly from Smartphone Tablet Android Print Printing from an AirPrint enabled Printer with iOS Device Using Printer with Wireless Direct 249...

Page 250: ...r 3 Printing Scanning with Wireless Direct This section also describes changing Wireless Direct to wireless LAN Changing Printer Setting to Use Wireless LAN Important You can connect up to 5 devices t...

Page 251: ...Fi Direct compatible device to the printer select the device name displayed on the touch screen from your device The identifier SSID and the security setting are specified automatically To update the...

Page 252: ...nter displays a confirmation screen asking if you allow the device to connect to the printer Make sure the name on the touch screen is the same as that of your wireless communication device and tap Ye...

Page 253: ...nging Wireless Direct Setting Change the settings for the Wireless Direct following the procedure below 1 Make sure printer is turned on 2 Select Setup on the HOME screen Using the Operation Panel 3 S...

Page 254: ...change the confirmation screen setting when a Wi Fi Direct compatible device is connecting to the printer Tap C to display the confirmation screen If you want the printer to display the screen to inf...

Page 255: ...ffers from the print settings Note The default display setting is different between when you print or copy from the operation panel of the printer and when you print using the printer driver Default S...

Page 256: ...er or on the touch screen For Windows Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer Driver and the Printer Paper Size For Mac OS Paper Settings on the P...

Page 257: ...Note Depending on the setting the choices below may not be displayed Print with the loaded paper Select if you want to print on the paper loaded without changing the paper settings For example when th...

Page 258: ...er and the Printer Media Type Paper Settings on the Printer Driver and the Printer Paper Size For Mac OS Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer D...

Page 259: ...The printer starts printing or copying even though the paper settings for printing or copying and the paper information registered to the printer are different 259...

Page 260: ...opy on the HOME screen Using the Operation Panel 4 Select Standard copy The Copy standby screen is displayed 5 Load original on platen glass 6 Specify settings as necessary A The copy layout is displa...

Page 261: ...etting items Setting Items for Copying D Tap to preview an image of the printout on the preview screen For details Displaying Preview Screen E Tap to specify the page size 7 Press Color button for col...

Page 262: ...d the copying job the number of copies or the settings such as the page size or media type cannot be changed If you press the Stop button while reserve copying is in progress the screen to select the...

Page 263: ...copy The following screen is displayed before copying Setting Items Flick to display setting items and tap the setting item to display the settings Tap to specify the setting Note Depending on the co...

Page 264: ...on Specify the reduction enlargement method Reducing Enlarging Copies Intensity Specify the intensity A Tap to activate deactivate automatic intensity adjustment When ON is selected the intensity is a...

Page 265: ...nt qlty and try copying again Select High for Print qlty to copy in grayscale Grayscale renders tones in a range of grays instead of black or white Layout Select the layout Copying Two Pages onto Sing...

Page 266: ...Using IJ Scan Utility Scanning Using Application Software ScanGear Other Scanning Methods IJ Network Scanner Selector EX2 Menu and Setting Screen Scanning Tips Positioning Originals Scanning from Comp...

Page 267: ...an Utility What Is IJ Scan Utility Scanner Software Starting IJ Scan Utility Using Auto Scan Function Basics Scanning Documents Scanning Photos Scanning Multiple Originals at One Time IJ Scan Utility...

Page 268: ...hoto is best suited for scanning photos Note For details on the IJ Scan Utility main screen see IJ Scan Utility Main Screen Save Scanned Images Automatically Scanned images are automatically saved to...

Page 269: ...Important Some functions are available only when My Image Garden is installed Note To set the applications to integrate with see Settings Dialog Box 269...

Page 270: ...s below to start IJ Scan Utility Windows 10 From Start menu select All apps Canon Utilities IJ Scan Utility Windows 8 1 Windows 8 Select IJ Scan Utility on the Start screen If IJ Scan Utility is not d...

Page 271: ...n 2 Place items on platen Positioning Originals Scanning from Computer 3 Start IJ Scan Utility 4 Click Auto Scanning starts Note To cancel the scan click Cancel To apply suitable corrections based on...

Page 272: ...s IJ Scan Utility Main Screen Settings Dialog Box Settings Auto Scan Dialog Box Settings Document Scan Dialog Box Settings Photo Scan Dialog Box Settings Save to PC Auto Dialog Box Settings General Se...

Page 273: ...Scan Utility is currently set to use If the displayed product is not the one you want to use select the desired product from the list In addition for network connection select one with Network after...

Page 274: ...than the platen and combine the scanned images back into one image Scan save settings and the response after scanning can be specified in the Settings Scan and Stitch dialog box ScanGear Starts ScanGe...

Page 275: ...from a Computer Tab Set the default actions when scanning from IJ Scan Utility or My Image Garden Settings Auto Scan Dialog Box Settings Document Scan Dialog Box Settings Photo Scan Dialog Box Settin...

Page 276: ...Dialog Box Important When the Settings dialog box is displayed from My Image Garden the Scanning from the Operation Panel tab does not appear General Settings Tab Set the model to use file size restri...

Page 277: ...Garden the setting items for Application Settings do not appear Supported Items Photos postcards business cards magazines newspapers documents and BD DVD CD Important To scan the following types of i...

Page 278: ...rections In that case deselect the checkbox and scan Note Scanning takes longer than usual when you enable this function 2 Save Settings Area File Name Enter the file name of the image to be saved Whe...

Page 279: ...to text data and create PDF files that support keyword search Note PDF files that are searchable in the language selected in Document Language on the General Settings tab of the Settings dialog box ar...

Page 280: ...pecify the e mail client you want to start from the pull down menu Do not start any application Saves to the folder specified in Save in Note To add an application or folder to the pull down menu sele...

Page 281: ...anced scan settings to scan items as documents 1 Scan Options Area 2 Save Settings Area 3 Application Settings Area Important When the Settings dialog box is displayed from the Scan screen of My Image...

Page 282: ...s selected in Application Settings Image Processing Settings Click Plus to set the following Note When Color Mode is Black and White only Reduce gutter shadow Correct slanted text document and Detect...

Page 283: ...10 degrees of the document Important The following types of documents may not be corrected properly since the text cannot be detected correctly Documents in which the text lines are inclined more than...

Page 284: ...in which to save the scanned images To add a folder select Add from the pull down menu then click Add in the displayed Select Destination Folder dialog box and specify the destination folder The defa...

Page 285: ...searched correctly we recommend that you select 300 dpi or higher for Resolution PDF files that are searchable in the language selected in Document Language on the General Settings tab of the Setting...

Page 286: ...anned images attached You can specify the e mail client you want to start from the pull down menu Start OCR Select this when you want to convert text in the scanned image into text data You can specif...

Page 287: ...when saving images to a computer after scanning them from the operation panel by automatically detecting the item type 1 Scan Options Area 2 Save Settings Area 3 Application Settings Area 1 Scan Opti...

Page 288: ...down menu then click Add in the displayed Select Destination Folder dialog box and specify the destination folder The default save folders are as follows Windows 10 Windows 8 1 Windows Vista Documents...

Page 289: ...Area Open with an application Select this when you want to enhance or correct the scanned images You can specify the application from the pull down menu Send to an application Select this when you wan...

Page 290: ...use select the desired product from the list In addition for network connection select one with Network after the product name Note With network connection Select appears on the right side of the pro...

Page 291: ...les Displays the folder in which to save images temporarily Click Browse to specify the destination folder Instructions Opens this guide Defaults You can restore the settings in the displayed screen t...

Page 292: ...ed Mode Scanning Multiple Documents from the ADF Auto Document Feeder in Advanced Mode Scanning Multiple Documents at One Time with ScanGear Scanner Driver ScanGear Scanner Driver Screens Positioning...

Page 293: ...Specify the document type output size and other settings when scanning documents and preview scan results Make various correction settings or finely adjust the brightness contrast and other parameter...

Page 294: ...Advanced Mode Use the Advanced Mode tab to scan by specifying the color mode output resolution image brightness color tone and other settings 294...

Page 295: ...ent Starting from IJ Scan Utility 1 Start IJ Scan Utility For details search for Starting IJ Scan Utility from the top page of the Online Manual for your model 2 In IJ Scan Utility main screen click S...

Page 296: ...view and scan Photos with a whitish background Documents printed on white paper hand written text business cards and other unclear documents Thin documents Thick documents The following types of docum...

Page 297: ...ant Preview is not available when scanning from the ADF Note Colors are adjusted based on the document type selected in Select Source 4 Set Destination Note Skip ahead to Step 7 if an ADF option is se...

Page 298: ...on to display a dialog box showing the document type and other details of the current scan settings How ScanGear behaves after scanning is complete can be set from Status of ScanGear dialog after scan...

Page 299: ...ScanGear Scanner Driver Screens Basic Mode Tab Advanced Mode Tab 299...

Page 300: ...n scanning from the ADF Auto Document Feeder 1 Settings and Operation Buttons Select Source Photo Color Scan color photos Magazine Color Scan color magazines Document Color Scan documents in color Doc...

Page 301: ...pe will also be active When you select Magazine Color the descreen function will be active Display Preview Image Preview Performs a trial scan Note When using the machine for the first time scanner ca...

Page 302: ...ct an output size in pixels A cropping frame of the selected monitor size will appear and the portion within the cropping frame will be scanned Drag the cropping frame to enlarge reduce it while maint...

Page 303: ...e Auto Crop If an area is specified only the portion in the cropping frame will be scanned Adjusting Cropping Frames ScanGear Image corrections Correct the image to be scanned Important Apply Auto Doc...

Page 304: ...ces dialog box Perform Scan Scan Starts scanning Note When scanning starts the progress appears To cancel the scan click Cancel Preferences Displays the Preferences dialog box for making scan preview...

Page 305: ...displayed Deselects the checkboxes of the images in thumbnail view Select All Frames Available when two or more frames are displayed Selects the images in thumbnail view and outlines them in blue Sel...

Page 306: ...thin blue outline The settings will be applied to the Focus Frame and Selected Frames simultaneously To select multiple images click them while pressing the Ctrl key Unselected no outline The settings...

Page 307: ...e s on the displayed image In thumbnail view one cropping frame can be created per image In whole image view multiple cropping frames can be created Adjusting Cropping Frames ScanGear Related Topic Sc...

Page 308: ...iew The preview function is not available when scanning from the ADF Auto Document Feeder 1 Settings and Operation Buttons Favorite Settings You can name and save a group of settings Input Settings Ou...

Page 309: ...orrections to the image brightness and color tones can be made including adjustments to the image s overall brightness or contrast and adjustments to its highlight and shadow values histogram or balan...

Page 310: ...the next action may appear Follow the prompt to complete For details refer to Status of ScanGear dialog after scanning in Scan Tab Preferences dialog box It will take time to process the images if th...

Page 311: ...g the image Right click the image to zoom out Rotate Left Rotates the preview image 90 degrees counter clockwise The result will be reflected in the scanned image The image returns to its original sta...

Page 312: ...f them Remove Cropping Frame Removes the selected cropping frame Information Displays the version of ScanGear along with the document type and other details of the current scan settings Open Guide Ope...

Page 313: ...ey Unselected no outline The settings will not be applied When Whole Image is displayed on Toolbar Items on the Platen are scanned and appear as a single image All portions in the cropping frames will...

Page 314: ...g a network compatible model by connecting to a network the machine cannot be accessed from multiple computers at the same time When using a network compatible model by connecting to a network scannin...

Page 315: ...high resolution your computer may not respond or the progress bar may remain at 0 depending on the application In that case cancel the action for example by clicking Cancel on the progress bar then in...

Page 316: ...maller than 1 2 inches 3 cm square cannot be cropped accurately when scanning Reflective disc labels may not be scanned as expected Photos Postcards Business Cards and BD DVD CD Magazines Newspapers a...

Page 317: ...ges di agonally striped area of the platen and items and between items Portions placed on the diagonally striped area cannot be scanned 0 4 inch 1 cm or more Note Place up to 12 items Positions of sla...

Page 318: ...used for scanning with IJ Scan Utility changes as well The product for scanning from the operation panel also changes If your scanner or printer is not selected in IJ Scan Utility check that it is sel...

Page 319: ...that case you do not need to select it again Important If multiple scanners exist on the network multiple model names appear In that case you can select one scanner per model 4 Click OK Note The scann...

Page 320: ...n area on the desktop follow the procedure below to start Windows 10 From the Start menu click All apps Canon Utilities IJ Network Scanner Selector EX2 Windows 8 1 Windows 8 Click IJ Network Scanner S...

Page 321: ...ettings screen click OK Note If your scanner or printer does not appear check the following click OK to close the screen then reopen it and try selecting again MP Drivers is installed Network settings...

Page 322: ...a to Computer Using Operation Panel Basics Sending Scanned Data as E Mail from Computer Setting Items for Scanning Using Operation Panel Setting Up Operation Panel with IJ Scan Utility Windows Setting...

Page 323: ...computer is in the sleep or standby mode If you perform scanning via a network connection make sure all the required settings have been specified For Windows Network Scan Settings For Mac OS Network S...

Page 324: ...a to the computer using WSD one of the network protocols supported in Windows select Enable for WSD scan from this device on WSD setting on Common settings in LAN settings under Device settings WSD se...

Page 325: ...ards visiting cards magazines newspapers documents BD DVD CDs The following items cannot be scanned properly A4 sized photos Documents smaller than 5 inches x 7 inches 127 mm x 178 mm such as a paperb...

Page 326: ...ta is forwarded to the computer Scanned data is forwarded to the computer according to the settings specified in Canon IJ Scan Utility Remove the original on the platen glass after scanning is complet...

Page 327: ...nning Photos and Documents Note For Windows You can use a WIA compliant application software to scan originals with this printer For details Other Scanning Methods If you want to convert a scanned doc...

Page 328: ...setting which cannot be specified in combination is selected and Error details are displayed on the touch screen In this case tap on the upper left on the touch screen to check the message and change...

Page 329: ...creen A printout consists of minute dots to make characters or graphs Interfering with each dot may result in uneven shades or a striped pattern Select ON if you notice any uneven shades or a striped...

Page 330: ...rs Message Appears Frequently Asked Questions Examples of Problems Printer Does Not Move Power Does Not Come On Power Shuts Off By Itself Display on Touch Screen Is Off Touch Screen Shows Wrong Langua...

Page 331: ...nnot Install MP Drivers Easy WebPrint EX Does Not Start or Easy WebPrint EX Menu Does Not Appear Windows Updating Printer Driver in Network Environment Windows Error or Message Appears An Error Occurs...

Page 332: ...Settings Cannot Access to Internet on Wireless LAN from Communication Device Connecting Printer and Wireless Router Using Easy wireless connect Cannot Connect Smartphone Tablet to Wireless Router Err...

Page 333: ...nnot Be Used Cannot Access to Internet on Wireless LAN from Communication Device LAN Setting Tips Changing LAN Settings Network Key Unknown Administrator Password Set for Printer Unknown Checking Netw...

Page 334: ...to LAN Connection Network Connection Settings Setup Perform connection setup for the printer and computer smartphone tablet For more on setup procedure click here Changing Network Settings See below f...

Page 335: ...tings and Common Problems for troubleshooting on network connection Notice Restriction See below for details Restrictions on network settings Restrictions Notices when printing using web service Notic...

Page 336: ...sabled while the setting is changed Do not proceed to the next screen of this guide until setup is complete For office use consult your network administrator Note that if you connect to a network with...

Page 337: ...en configure settings again Devices connected to the printer using Wireless Direct cannot communicate with each other Firmware updates for the printer are not available while using Wireless Direct Whe...

Page 338: ...Network Communication Problems Cannot Find Printer on Network Network Connection Problems Other Network Problems 338...

Page 339: ...performing printer setup Cannot Find Printer on Check Printer Settings Screen During Setup Windows Cannot Proceed beyond Printer Connection Screen Connect Cable Screen While using printer Cannot Find...

Page 340: ...s Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup Windows Checking PC Network Connection Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup W...

Page 341: ...rinter and network device to become ready for use once they are turned on Wait a while after turning on the printer or network device and then click Redetect on the Check Printer Settings screen to re...

Page 342: ...Settings screen to cancel to set up the network communication After that configure the computer and network device For the procedures refer to the instruction manuals supplied with the computer and n...

Page 343: ...displayed on the touch screen If icon is not displayed The printer is not set to allow wireless communication Click Wireless LAN Setup Information on the Check Printer Settings screen to check the sta...

Page 344: ...ireless communication between different rooms or floors is generally poor Wireless communication can be impeded by building materials containing metal or concrete If the printer cannot communicate wit...

Page 345: ...router or contact its manufacturer After taking measures above click Redetect on the Check Printer Settings screen to redetect the printer If the printer is found follow the instructions on the scree...

Page 346: ...nother device To check the printer s IP address print out the network settings information or use the operation panel to display it Display on the touch screen LAN settings Print the network settings...

Page 347: ...the software to access click Redetect on the Check Printer Settings screen to redetect the printer If the printer is found follow the instructions on the screen to continue to set up network communic...

Page 348: ...and DHCP function Make sure the same radio channel is assigned to the wireless router and the printer To check the settings of the wireless router see the instruction manual supplied with the wireles...

Page 349: ...only if you cannot proceed beyond the Printer Connection screen Check2 Follow procedure below to connect printer and computer again Important For Mac OS make sure the lock icon is on the lower left of...

Page 350: ...software running 6 Redo setup according to instructions on Canon website Note You can use the Setup CD ROM to redo setup For Mac OS 1 Click Next If the Installation Failure screen appears click Exit...

Page 351: ...lity Screen Check5 Make sure printer and wireless router network settings match Make sure the network settings of the printer e g wireless router name SSID network key etc are identical with those of...

Page 352: ...ou use the smartphone tablet make sure that its Wi Fi setting is enabled Check9 Make sure Enable bidirectional support is selected in the Ports sheet of the properties dialog box of the printer driver...

Page 353: ...Network Connection Problems Printer Suddenly Cannot Be Used Network Key Unknown Printer Cannot Be Used After Replacing Wireless Router or Changing Its Settings 353...

Page 354: ...in It may be necessary to resolve wireless router problems e g update interval of a key problems of DHCP update interval energy saving mode etc or to update the wireless router firmware For details co...

Page 355: ...eless router as far away from interference sources as possible Note Though an antenna is attached to most wireless routers note that some of them have it inside Check6 Make sure wireless signal is str...

Page 356: ...ls refer to your device s instruction manual Check4 Make sure printer is selected as connection for device e g smartphone or tablet Select the identifier for wireless direct SSID specified for the pri...

Page 357: ...ssible Place devices a suitable distance from the printer Check7 Make sure 5 devices are already connected Wireless Direct does not allow more than 5 devices to be connected Cannot Print or Scan from...

Page 358: ...omputer can communicate with the wireless router Note For Windows set up the printer to match the wireless router settings using IJ Network Device Setup Utility Selecting WPA WPA2 or WPA WPA2 is recom...

Page 359: ...click Search on the Network Settings Wireless LAN screen in IJ Network Device Setup Utility follow the on screen instructions to set the WEP key length format and the number For details see If WEP De...

Page 360: ...ncryption Key on Wireless Router Check1 Check wireless router setting To check the wireless router setting see the instruction manual provided with the wireless router or contact its manufacturer Make...

Page 361: ...the encryption type for the printer and it subsequently cannot communicate with the computer make sure the encryption type for the computer and the wireless router matches the type set for the printe...

Page 362: ...Other Network Problems Checking Network Information Restoring to Factory Defaults Message Appears on Computer During Setup Packets Are Sent Constantly Windows 362...

Page 363: ...ce Setup Utility Screen You can display the printer s MAC address on the touch screen System information Checking Computer IP Address or MAC Address To check the IP Address or MAC address of your comp...

Page 364: ...and Prompt In Windows 7 or Windows Vista click Start All Programs Accessories Command Prompt 2 Type the ping command and press Enter The ping command is as follows ping XXX XXX XXX XXX XXX XXX XXX XXX...

Page 365: ...739 ms XXX XXX XXX XXX ping statistics 3 packets transmitted 3 packets received 0 packet loss If packet loss is 100 communication is not taking place Otherwise computer is communicating with target de...

Page 366: ...faults use the Setup CD ROM or follow the instructions on the Canon website to redo setup For Mac OS Initialization erases all network settings on the printer making printing or scanning operation fro...

Page 367: ...Printing Problems Printing Does Not Start No Ink Comes Out Print Results Are Unsatisfactory Paper Does Not Feed Properly No Paper Error 367...

Page 368: ...lay device Contact the vendor of the relay device There could also be a problem with the USB cable Replace the USB cable and retry the printing If you use the printer over a LAN make sure the printer...

Page 369: ...alog box Note To make the printer the one selected by default select Set as Default Printer For Mac OS Make sure your printer s name is selected in Printer in the Print dialog Note To make the printer...

Page 370: ...ning and print head deep cleaning see If Printing Is Faint or Uneven If nozzle check pattern is not printed correctly Check if the ink tank for the problem color is empty If the ink tank is not empty...

Page 371: ...right and left paper guides with the paper stack Loading Paper In the cassette be sure to load only plain paper When you load the paper on the cassette place the print side facing DOWN and align the...

Page 372: ...Clean paper feed roller Cleaning Paper Feed Rollers Note Cleaning the paper feed roller abrades it so do this only when necessary Check8 If two or more sheets of paper feed from cassette at once clea...

Page 373: ...depending on what you are using your printer for Copying Check the settings using the operation panel Setting Items for Copying Copying a photo Check the settings using the operation panel Copying Ph...

Page 374: ...lank Printing Is Blurry Colors Are Wrong White Streaks Appear Lines Are Misaligned Paper Is Smudged Printed Surface Is Scratched Vertical Line Next to Image Cannot Complete Printing Part of Page Is No...

Page 375: ...Paper Is Blank Printing Is Blurry Colors Are Wrong White Streaks Appear Printing Is Blurry Colors Are Wrong 375...

Page 376: ...k tank B peel it off Check4 Are the print head nozzles clogged Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles For details on printing the nozzl...

Page 377: ...er on the rear tray load paper with the printable side facing up When you load paper in the cassette load paper with the printable side facing down Refer to the instruction manual supplied with the pa...

Page 378: ...nt head position Aligning the Print Head Note If the problem is not resolved after performing the print head alignment perform print head alignment manually from your computer For Windows Aligning the...

Page 379: ...per When using Photo Paper Plus Semi gloss even if the sheet is curled load one sheet at a time as it is Rolling this paper in the opposite direction to flatten it may crack the paper surface and redu...

Page 380: ...the setting to prevent paper abrasion will widen the clearance between the print head and the paper If you notice abrasion even with the media type set correctly to match the paper set the printer to...

Page 381: ...sting Intensity Copying Setting Items for Copying Check6 Do not print outside recommended printing area If you print outside the recommended printing area of your paper ink may stain the lower edge of...

Page 382: ...er Setup Window 3 Click Maintenance tab and Custom Settings 4 Drag Ink Drying Wait Time slide bar to set wait time and click OK 5 Check message and click OK For Mac OS 1 Make sure printer is turned on...

Page 383: ...Are Unsatisfactory Note The direction of the vertical line pattern may vary depending on the image data or the print setting This printer performs automatic cleaning when necessary to keep printouts...

Page 384: ...Scanning Problems Windows Scanning Problems IJ Scan Utility Error Messages ScanGear Scanner Driver Error Messages 384...

Page 385: ...Scanning Problems Scanner Does Not Work ScanGear Scanner Driver Does Not Start 385...

Page 386: ...t the USB cable to a different USB port on the computer Check 3 If the USB cable is connected to a USB hub remove it from the USB hub and connect it to a USB port on the computer Check 4 With network...

Page 387: ...er name is displayed multiple times select the one that does not include WIA Note The operation may differ depending on the application Use the WIA driver when scanning from a WIA compliant applicatio...

Page 388: ...Mechanical Problems Power Does Not Come On Power Shuts Off By Itself USB Connection Problems Cannot Communicate with Printer via USB Touch Screen Shows Wrong Language 388...

Page 389: ...er plug is securely connected to printer and then turn it back on Check3 Unplug printer leave it for at least 2 minutes and then plug it back in and turn it on again If this does not solve the problem...

Page 390: ...printer driver setup window and in Auto Power in Maintenance sheet select Disable for Auto Power Off If you are using a Mac OS and if you do not want the printer to turn off automatically Open Canon I...

Page 391: ...ts Hi Speed USB connection Does the USB port on your computer support Hi Speed USB connection Does the USB cable or the USB hub support Hi Speed USB connection Be sure to use a certified Hi Speed USB...

Page 392: ...n Check2 Connect USB cable properly As the illustration below the USB port is at the back of the printer Check3 Make sure Enable bidirectional support is selected in Ports sheet of properties dialog b...

Page 393: ...Installation and Download Problems Cannot Install MP Drivers Easy WebPrint EX Does Not Start or Easy WebPrint EX Menu Does Not Appear Windows 393...

Page 394: ...st on left In Windows 7 or Windows Vista click Start and then click Computer 2 Double click the CD ROM icon in the window that appears If the contents of the CD ROM appear double click MSETUP4 EXE If...

Page 395: ...omputer and then reinstall the MP Drivers Deleting the Unnecessary MP Drivers Reinstall the MP Drivers with the Setup CD ROM or install them from the Canon website Note If the installer was stopped du...

Page 396: ...ructions to install the latest MP Drivers that you downloaded In the connection method selection screen select Use the printer with wireless LAN connection The printer is detected automatically in the...

Page 397: ...Errors and Messages An Error Occurs Message Appears 397...

Page 398: ...scribed in the message When an error occurs a message is displayed on the computer screen or the touch screen Depending on the error a Support Code error number is displayed on the computer screen or...

Page 399: ...Code and a message are displayed on the touch screen For details on how to resolve errors see List of Support Code for Error Note For details on how to resolve errors without Support Codes see Messag...

Page 400: ...Inkjet Printer Scanner Fax Extended Survey Program Screen Is Displayed Windows Inkjet Printer Scanner Fax Extended Survey Program Icon Appears Mac OS Message Appears on Touch Screen Check the message...

Page 401: ...try the printing If printing starts normally there is a problem with the relay device Contact the vendor of the relay device There could also be a problem with the USB cable Replace the USB cable and...

Page 402: ...ease the amount of free space on the disk Could not spool successfully due to insufficient memory Close other applications to increase the available memory If you still cannot print restart your compu...

Page 403: ...of the next survey To send the information automatically see Changing confirmation screen setting If you do not agree to participate in survey program Click Do not agree The confirmation screen closes...

Page 404: ...ime of the next survey If you select No the information will be sent automatically Note If you select Uninstall the Inkjet Printer Scanner Fax Extended Survey Program is uninstalled Follow the on scre...

Page 405: ...he Inkjet Printer Scanner Fax Extended Survey Program icon will appear in the dock at the time of the next survey If you do not agree to participate in survey program Click Do not agree The confirmati...

Page 406: ...Utilities folder and Inkjet Extended Survey Program folder 2 Double click Canon Inkjet Printer Scanner Fax Extended Survey Program icon Do not display the confirmation screen when information is sent...

Page 407: ...esponse Support Code Appears on Touch Screen and Computer Screen 1000 to 1ZZZ 1000 1003 1200 1240 1270 1300 1303 1304 1309 1310 1313 1401 1403 1405 140B 1410 1411 1412 1413 1414 1551 1552 1600 1660 16...

Page 408: ...800 6801 6900 6901 6902 6910 6911 6930 6931 6932 6933 6936 6937 6938 6940 6941 6942 6943 6944 6945 6946 6A80 6A81 6A82 A000 to ZZZZ B202 B203 B204 B205 C000 For paper jam support codes see also List o...

Page 409: ...00 If you cannot see the jammed paper at the paper output slot or the rear tray If the paper fed from the cassette is jammed 1303 If the paper is jammed when performing automatic duplex printing 1304...

Page 410: ...utomatically If paper becomes jammed during printing and you need to turn off the printer to remove it press the Stop button to stop the printing before you turn off the printer If the paper tears and...

Page 411: ...ng the paper make sure you are using suitable paper and loading it correctly We recommend using paper sizes other than A5 to print documents with photos or graphics A5 paper may curl and jam as it lea...

Page 412: ...move the paper slowly with both hands If the measures above do not solve the problem see Removing Jammed Paper from Rear Side to open the rear cover and to remove the paper Removing Jammed Paper from...

Page 413: ...r Note Do not touch the inner parts of the printer If you were not able to remove the paper in this step detach the transport unit cover and remove the paper by following these steps 1 Detach transpor...

Page 414: ...d 4 Attach transport unit cover Insert the transport unit cover slowly all the way into printer and take down the transport unit cover 5 Attach rear cover Insert the projections of the right side of t...

Page 415: ...If the measures above do not solve the problem contact your nearest Canon service center to request a repair 415...

Page 416: ...above do not solve the problem see Removing Jammed Paper from Rear Side to open the rear cover and to remove the paper Removing Jammed Paper from Rear Side Note If paper becomes jammed during printing...

Page 417: ...s of the printer If you were not able to remove the paper in this step detach the transport unit cover and remove the paper by following these steps 1 Detach transport unit cover Lift up the transport...

Page 418: ...owly all the way into printer and take down the transport unit cover 5 Attach rear cover Insert the projections of the right side of the rear cover into the printer and then push the left side of the...

Page 419: ...ve do not solve the problem see Removing Jammed Paper from Rear Side to open the rear cover and to remove the paper Removing Jammed Paper from Rear Side Note If paper becomes jammed during printing an...

Page 420: ...s of the printer If you were not able to remove the paper in this step detach the transport unit cover and remove the paper by following these steps 1 Detach transport unit cover Lift up the transport...

Page 421: ...owly all the way into printer and take down the transport unit cover 5 Attach rear cover Insert the projections of the right side of the rear cover into the printer and then push the left side of the...

Page 422: ...o stop the printing before you turn off the printer 1 Turn off printer and unplug it 2 Open scanning unit cover Important Do not touch white belt A If you soil or scratch this part by touching it with...

Page 423: ...mmed paper firmly in both hands If the paper is rolled up pull out it 5 Slowly pull out paper so as not to tear it Pull out the paper at an angle of about 45 degrees 6 Make sure all jammed paper is re...

Page 424: ...it up once and then take it down gently All jobs in the print queue are canceled Redo the printing Note When reloading the paper make sure you are using suitable paper and loading it correctly If a p...

Page 425: ...in the rear tray Set paper information for the paper in the rear tray After carrying out the above measures select OK on the touch screen Important Be sure to close the feed slot cover after loading p...

Page 426: ...paper in the cassette Set paper information for the paper in the cassette After carrying out the above measures select OK on the touch screen Note Once the cassette is inserted the screen for setting...

Page 427: ...1200 Cause Scanning unit cover is open What to Do Close the scanning unit cover and wait for a while Do not close it while you are replacing an ink tank 427...

Page 428: ...1401 Cause Print head may be damaged What to Do Contact your nearest Canon service center to request a repair 428...

Page 429: ...progress and you want to continue printing select OK on the printer with the ink tank installed Then printing can continue Replacing the ink tank is recommended after the printing The printer may be...

Page 430: ...1660 Cause An ink tank is not installed What to Do Install the ink tank 430...

Page 431: ...l Press and hold the printer s Stop button for at least 5 seconds and then release it With this operation disabling the function for detecting the remaining ink level is memorized Please be advised th...

Page 432: ...To disable this function press and hold the printer s Stop button for at least 5 seconds and then release it With this operation disabling the function for detecting the remaining ink level is memori...

Page 433: ...ull What to Do Select OK on the touch screen to continue printing Contact your nearest Canon service center to request a repair Note In the case of warnings or errors caused by remaining ink levels th...

Page 434: ...o Open the scanning unit cover and make sure the tape for securing the print head holder during transportation has been removed If the tape is still there remove it and close the scanning unit cover I...

Page 435: ...on the Printer Driver and the Printer Paper Size Mac OS For copying make the copy paper settings to match cassette paper information set on the printer See below for details on cassette paper informat...

Page 436: ...anging the paper settings For example if the print or copy paper setting is A5 and cassette paper information is set to A4 the A5 size setting is used to print or copy onto the paper in the cassette R...

Page 437: ...Paper Settings on the Printer Driver and the Printer Paper Size Windows Paper Settings on the Printer Driver and the Printer Paper Size Mac OS Cancel Cancels printing Select this option when you want...

Page 438: ...orientation on the platen glass Make sure the platen glass and the print head alignment sheet are not dirty Make sure the loaded paper is correct For automatic print head alignment load A4 or Letter...

Page 439: ...oad print head alignment sheet on platen glass Place the printed side down and align the mark in the upper left corner of the sheet with the alignment mark 2 Slowly close the document cover and select...

Page 440: ...4103 Cause Cannot perform printing with current print settings What to Do Press the printer s Stop button to cancel printing Then change the print settings and retry printing 440...

Page 441: ...inter error has occurred What to Do Turn off printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request...

Page 442: ...inter error has occurred What to Do Turn off printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request...

Page 443: ...Remove any impediment Make sure the ink tanks are properly installed Press ink tanks until they click into place Turn the printer back on If this does not solve the problem contact your nearest Canon...

Page 444: ...inter error has occurred What to Do Turn off printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request...

Page 445: ...e Printer error has occurred What to Do Contact your nearest Canon service center to request a repair Note In the case of warnings or errors caused by remaining ink levels the printer cannot print or...

Page 446: ...remove it depending on the jammed location and cause List of Support Code for Error Paper Jams Turn off printer and unplug it Plug in the printer again and turn it back on If this does not solve the p...

Page 447: ...Remove any impediment Make sure the ink tanks are properly installed Press ink tanks until they click into place Turn the printer back on If this does not solve the problem contact your nearest Canon...

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