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Canon PIXMA TR8520, Online Manual

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Canon PIXMA TR8520 Online Manual Download Page 434

Cannot Receive a Fax, Cannot Print a Fax

Check1

 Is the power turned on?

• You cannot receive faxes if the power is turned off. Press the 

ON

 button to turn the power on.

• If you unplugged the power cord without turning off the power (the 

ON

 lamp is lit), reconnecting it turns on

the power automatically.

• If you unplugged the power cord after pressing the 

ON

 button to turn off the power (the 

ON

 lamp is off),

reconnect it, and then press the 

ON

 button to turn on the power.

• If the power was turned off due to power failure, etc., the power is automatically turned on when the power

failure is resolved.

Important

• Confirm that the 

ON

 lamp is off before unplugging the power cord, and then unplug the power cord.

If a power failure occurs or you unplug the power cord, all faxes stored in the printer's memory are deleted.

For details on how to unplug the power cord, refer to 

Unplugging the Printer

.

Note

• If the faxes stored in the printer's memory are deleted by a power failure or unplugging the power cord, the

list of the faxes deleted from the printer's memory (MEMORY CLEAR REPORT) will be printed after turning
the printer on.

For details, see Summary of Reports and Lists.

Check2

 Is the printer's memory full?

Print the received faxes stored in the printer's memory or save them on the memory card, and then delete them
from the printer's memory and have the sender resend the faxes.

Document Stored in Printer's Memory

Check3

 Does an error occur during reception?

• Ensure that a message is displayed on the Fax standby screen. When a message is displayed on the Fax

standby screen, check the cause.

A Message for Faxing Is Displayed on Fax Standby Screen

• Print ACTIVITY REPORT and check for an error.

Summary of Reports and Lists

If a reception error has occurred, see below.

Errors Often Occur When You Receive a Fax

434

Summary of Contents for PIXMA TR8520

Page 1: ...00 series Online Manual Basic Operation Network Maintenance Overview of the Machine Information about Paper Printing Copying Scanning Faxing Frequently Asked Questions List of Support Code for Error English ...

Page 2: ...ith Same Name 54 Connecting to Another Computer via LAN Changing from USB to LAN Connection 55 Printing Network Settings 56 Changing LAN Connection Method Changing Wireless LAN Connection Method 62 Handling Paper Originals Ink Tanks Memory Card etc 64 Loading Paper 65 Paper Sources 66 Loading Paper in the Rear Tray 67 Loading Paper in the Cassette 72 Loading Envelopes 77 Loading Originals 81 Where...

Page 3: ... Aligning the Print Head 116 Performing Maintenance Functions from Your Computer Mac OS 119 Opening Remote UI for Maintenance 120 Cleaning the Print Heads 121 Adjusting Print Head Position 123 Checking Ink Status from Your Computer 124 Cleaning 125 Cleaning Paper Feed Rollers 126 Cleaning Inside the Printer Bottom Plate Cleaning 128 Overview 131 Safety 132 Safety Precautions 133 Regulatory Informa...

Page 4: ...ing Settings 175 Changing Printer Settings from Your Computer Mac OS 176 Managing the Printer Power 177 Changing the Printer Operation Mode 178 Changing Settings from Operation Panel 179 Changing Settings from Operation Panel 180 Setting Items on Operation Panel 182 FAX settings 183 Print settings 187 LAN settings 188 Device user settings 194 Language selection 197 Firmware update 198 Feed setting...

Page 5: ...ters 229 Printing from Smartphone Tablet 230 Printing from iOS Device AirPrint 231 Printing Scanning with Wireless Direct 235 Printing Using Operation Panel 240 Printing Photo Data 241 Printing Photographs Saved on Memory Card 242 Setting Items for Photo Printing Using Operation Panel 248 Printing Templates Such as Lined or Graph Paper 250 Paper Settings 254 Copying 258 Making Copies 259 Setting I...

Page 6: ... Utility2 Dialog 316 Saving Registered Telephone Directory on Printer to Your Computer 318 Registering a Fax telephone Number Using Speed Dial Utility2 319 Changing a Fax telephone Number Using Speed Dial Utility2 321 Deleting a Fax telephone Number Using Speed Dial Utility2 323 Changing Sender Information Using Speed Dial Utility2 324 Registering Changing Rejected Number Using Speed Dial Utility2...

Page 7: ...ws Checking Wireless LAN Environment 374 Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup Windows Checking Printer s IP Address 376 Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup Windows Checking Security Software Settings 377 Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup Windows Checking Wireless Router...

Page 8: ...No Paper Error 409 Print Results Are Unsatisfactory 412 Paper Is Blank Printing Is Blurry Colors Are Wrong White Streaks Appear 414 Lines Are Misaligned 417 Paper Is Smudged Printed Surface Is Scratched 418 Vertical Line Next to Image 422 Scanning Problems Mac OS 423 Scanning Problems 424 Scanner Does Not Work 425 Scanner Driver Does Not Start 426 Faxing Problems 427 Problems Sending Faxes 428 Can...

Page 9: ...work Environment Windows 449 Errors and Messages 450 An Error Occurs 451 Message Support Code Appears 452 List of Support Code for Error 459 List of Support Code for Error Paper Jams 461 1300 462 1303 464 1304 466 1313 468 Paper Is Jammed inside Printer 469 Removing Jammed Paper from Rear Side 472 1000 476 1003 477 1200 478 1401 479 1600 480 1660 481 1688 482 1689 483 1700 484 1890 485 2110 486 29...

Page 10: ...5012 493 5100 494 5200 495 5B00 496 6000 497 C000 498 ...

Page 11: ...Using Online Manual Operating Environment Symbols Used in This Document Touch enabled Device Users Windows Printing Online Manual Trademarks and Licenses Screenshots in This Manual 11 ...

Page 12: ...personal injury or material damage caused by incorrect operation of the equipment These must be observed for safe operation Important Instructions including important information To avoid damage and injury or improper use of the product be sure to read these indications Note Instructions including notes for operation and additional explanations Basics Instructions explaining basic operations of yo...

Page 13: ...ows For touch actions you need to replace right click in this document with the action set on the operating system For example if the action is set to press and hold on your operating system replace right click with press and hold 13 ...

Page 14: ...A and or other countries Note The formal name of Windows Vista is Microsoft Windows Vista operating system Copyright c 2003 2015 Apple Inc All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list of conditions and t...

Page 15: ...s indicated by a copyright notice that is included in or attached to the work an example is provided in the Appendix below Derivative Works shall mean any work whether in Source or Object form that is based on or derived from the Work and for which the editorial revisions annotations elaborations or other modifications represent as a whole an original work of authorship For the purposes of this Li...

Page 16: ... excluding those notices that do not pertain to any part of the Derivative Works and 4 If the Work includes a NOTICE text file as part of its distribution then any Derivative Works that You distribute must include a readable copy of the attribution notices contained within such NOTICE file excluding those notices that do not pertain to any part of the Derivative Works in at least one of the follow...

Page 17: ...g such obligations You may act only on Your own behalf and on Your sole responsibility not on behalf of any other Contributor and only if You agree to indemnify defend and hold each Contributor harmless for any liability incurred by or claims asserted against such Contributor by reason of your accepting any such warranty or additional liability END OF TERMS AND CONDITIONS Part 1 CMU UCD copyright ...

Page 18: ...mbridge Broadband Ltd copyright notice BSD Portions of this code are copyright c 2001 2003 Cambridge Broadband Ltd All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer Re...

Page 19: ...TS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 5 Sparta Inc copyright notice BSD Copyright c 2003 2012 Sparta Inc All rights reserved Redistribution and use in source and binary forms with...

Page 20: ...ECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 7 ...

Page 21: ... DISCLAIMED IN NO EVENT SHALL APPLE OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISI...

Page 22: ...s in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution Neither the name of Adobe Systems Incorporated nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PRO...

Page 23: ...d distribute this software for any purpose without fee is hereby granted provided that this entire notice is included in all copies of any software which is or includes a copy or modification of this software THIS SOFTWARE IS BEING PROVIDED AS IS WITHOUT ANY EXPRESS OR IMPLIED WARRANTY IN PARTICULAR THE AUTHOR MAKES NO REPRESENTATION OR WARRANTY OF ANY KIND CONCERNING THE MERCHANTABILITY OF THIS S...

Page 24: ...applies only to products supporting Wi Fi c 2009 2013 by Jeff Mott All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer Redistributions in binary form must reproduce the ...

Page 25: ...Basic Operation Printing Photos from a Computer Printing Photos from a Smartphone Tablet Copying Printing Photos from Memory Card Faxing 25 ...

Page 26: ...scribes how to print photos with My Image Garden 1 Open the rear tray cover A and then pull up the paper support B 2 Open the feed slot cover C 3 Load paper vertically WITH THE PRINT SIDE FACING UP 4 Align the paper guides D with the paper width 26 ...

Page 27: ...fter closing the feed slot cover the paper information registration screen for the rear tray is displayed on the touch screen 6 Select the size and type of the loaded paper in the rear tray at Page size and Type and then select Register 27 ...

Page 28: ...ration panel before printing If the operation panel is close the printer does not start printing 8 Click the My Image Garden icon J in Quick Menu The Guide Menu screen is displayed Note The number and types of icons displayed vary depending on your region the registered printer scanner and the installed applications 9 Click the Photo Print icon K 28 ...

Page 29: ... To select two or more photos at a time click photos while pressing the Ctrl key For Mac OS To select two or more photos at a time click photos while pressing the command key 12 Click Print N 13 Specify the number of copies etc For Windows Specify the number of copies your printer name media type etc 29 ...

Page 30: ... lets you use images on your computer such as photos taken with a digital camera in a number of ways For Windows My Image Garden Guide For Mac OS My Image Garden Guide If your printer is not displayed on Mac OS the AirPrint setting in My Image Garden may not be correct For details on how to set correctly refer to a heading for AirPrint enabled Printer on below page Making Settings According to Pri...

Page 31: ... on how to download Canon PRINT Inkjet SELPHY see below Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet SELPHY 1 Open the rear tray cover A and then pull up the paper support B 2 Open the feed slot cover C 3 Load paper vertically WITH THE PRINT SIDE FACING UP 4 Align the paper guides D with the paper width 31 ...

Page 32: ...tly After closing the feed slot cover the paper information registration screen for the rear tray is displayed on the LCD 6 Select the size and type of the loaded paper in the rear tray at Page size and Type and then select Register 32 ...

Page 33: ...ing If the operation panel is close the printer does not start printing 8 Start Canon PRINT Inkjet SELPHY from your smartphone tablet 9 Select Photo Print on Canon PRINT Inkjet SELPHY The list of photos saved on your smartphone tablet is displayed 10 Select a photo You can also select multiple photos at once 11 Specify the number of copies paper size etc 12 Select Print 33 ...

Page 34: ...d originals and copy them to plain paper loaded in the cassette 1 Pull out the cassette A from the printer 2 Remove the cassette cover B 3 To load A4 sized paper in the cassette press down the lock C on the cassette then extend the cassette 34 ...

Page 35: ...n loading other than A4 sized paper in the cassette 4 Load the paper stack WITH THE PRINT SIDE FACING DOWN 5 Align the paper guides D with the paper length and width 6 Mount the cassette cover and then insert the cassette into the printer 35 ...

Page 36: ...7 Select the size of the loaded paper in the cassette at Page size and then select Register 8 Open the operation panel E pull out the paper output tray F and paper output support G and open the output tray extension H Be sure to open the operation panel before printing If the operation panel is close the printer does not start printing 36 ...

Page 37: ...9 Select Copy I on the HOME screen 10 Select Standard copy 11 Open the document cover J 12 Load the original WITH THE SIDE TO COPY FACING DOWN and align it with the alignment mark K 37 ...

Page 38: ...r 14 Confirm the paper settings then press the Black button L or Color button M Important Do not open the document cover until copying is complete Note Your printer is equipped with many other convenient copy features Copying 38 ...

Page 39: ... describes how to print photos on a memory card 1 Open the rear tray cover A and then pull up the paper support B 2 Open the feed slot cover C 3 Load paper vertically WITH THE PRINT SIDE FACING UP 4 Align the paper guides D with the paper width 39 ...

Page 40: ...fter closing the feed slot cover the paper information registration screen for the rear tray is displayed on the touch screen 6 Select the size and type of the loaded paper in the rear tray at Page size and Type and then select Register 40 ...

Page 41: ... the operation panel is close the printer does not start printing 8 Insert the memory card The figure below shows the SD SDHC SDXC memory card as an example Note For details on inserting memory cards other than SD SDHC SDXC see below Inserting the Memory Card 9 Flick right and left through the photos J and select one 10 Confirm the paper settings then press the Color button K 41 ...

Page 42: ...Important Do not remove the memory card during printing Data on the memory card may be damaged Note Your printer is equipped with many other convenient photo print features Printing Photo Data 42 ...

Page 43: ...ing Fax multiple documents in black and white as follows 1 Open the document tray A 2 Insert the document WITH THE SIDE TO SCAN FACING UP 3 Adjust the document guide B 4 Select FAX C on the HOME screen 43 ...

Page 44: ...5 Select Enter the number D 6 Enter the fax number E and select OK F 7 Press the Black button G 44 ...

Page 45: ...Note Many other convenient faxing features are available Faxing 45 ...

Page 46: ...b services for the printer cannot be used If you connect a device connected to the Internet via a wireless router to the printer that is in the Wireless Direct the connection between the device and wireless router will be disabled In that case the connection of the device may switch to a mobile data connection automatically depending on your device Transmission fees for connecting to the Internet ...

Page 47: ...r and restores the status of them if anything is wrong with network connection Select either link below to download IJ Network Device Setup Utility For Windows For Mac OS Performing Changing Network Settings Windows For Windows you can perform network settings using IJ Network Device Setup Utility IJ Network Device Setup Utility Windows Diagnosing and Repairing Network Settings Windows Mac OS You ...

Page 48: ... Notices when printing using web service Notice for Web Service Printing 48 ...

Page 49: ...E802 11n only The connection between your device and the wireless router will be temporarily disabled while the setting is changed Do not proceed to the next screen of this guide until setup is complete For office use consult your network administrator Note that if you connect to a network with no security protection your personal information could be disclosed to a third party Wireless Direct Imp...

Page 50: ...with each other Firmware updates for the printer are not available while using Wireless Direct When a device has been connected to the printer without using a wireless router and you want to set it up again using the same connection method disconnect it first Disable the connection between the device and printer in the Wi Fi setting screen Connection Using a Wired Network You cannot establish a pr...

Page 51: ...lt Network Settings Another Printer Found with Same Name Connecting to Another Computer via LAN Changing from USB to LAN Connection Printing Network Settings Changing LAN Connection Method Changing Wireless LAN Connection Method 51 ...

Page 52: ... Service name Canon TR8500 series LPR protocol setting Enable RAW protocol Enable LLMNR Active PictBridge communication Enable Wired LAN DRX setting Enable XX represents alphanumeric characters Default value depends on printer To check value use operation panel LAN settings Wireless Direct Defaults Item Default SSID Identifier for wireless direct DIRECT abXX TR8500series 1 Password YYYYYYYYYY 2 Wi...

Page 53: ...om and XX represents last two digits of printer s MAC address The value is specified when the printer is turned on for the first time 2 The password is specified automatically when the printer is turned on for the first time 53 ...

Page 54: ... The printer names appear with the MAC address added at the end or as the printer name specified by Bonjour Check identifiers such as the MAC address the printer name specified by Bonjour and the printer s serial number to select the printer from among those that appear Note Serial number may not appear on result screen Check the printer s MAC address and the serial number by one of the following ...

Page 55: ... Windows To add a computer to connect to the printer on a LAN or to change from USB to LAN connection perform setup using the Setup CD ROM or from the web page For Mac OS To connect an additional computer to the printer via LAN or to change from USB to LAN connection perform setup from the web page 55 ...

Page 56: ...Using the Operation Panel 4 Check message and select Yes 5 Select Print details 6 Select Yes The printer starts printing the network setting information The following information on the printer s network setting is printed out Some setting values are not displayed depending on the printer settings Item Num ber Item Description Setting 1 Product Information Product information 1 1 Product Name Prod...

Page 57: ...thod None WEP TKIP AES 3 2 9 WEP Key Length WEP key length bits Inactive 128 64 3 2 10 Authentication Authentication method None auto open shared WPA PSK WPA2 PSK 3 2 11 TCP IPv4 TCP IPv4 Enable 3 2 12 IP Address IP address XXX XXX XXX XXX 3 2 13 Subnet Mask Subnet mask XXX XXX XXX XXX 3 2 14 Default Gateway Default gateway XXX XXX XXX XXX 3 2 15 TCP IPv6 TCP IPv6 Enable Disable 3 2 16 Link Local ...

Page 58: ...XX XXXX XXXX XXXX XXXX XXXX 3 2 29 Default Gateway4 Default gateway 4 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 3 2 33 IPsec IPsec setting Active 3 2 34 Security Protocol Security method ESP ESP AH AH 3 3 Access Point Mode Operation mode for Wireless Direct Enable Disable 3 3 1 MAC Address MAC address XX XX XX XX XX XX 3 3 2 Connection Connection status Active Inactive 3 3 3 SSID SSID Wireless Direc...

Page 59: ... Default gateway XXX XXX XXX XXX 4 7 TCP IPv6 TCP IPv6 Enable Disable 4 8 Link Local Address Link local address XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 4 9 Link Local Prefix Length Link local prefix length XXX 4 10 Stateless Address1 Stateless address 1 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 4 11 Stateless Prefix Length1 Stateless prefix length 1 XXX 4 12 Stateless Address2 Stateless address 2 XX...

Page 60: ...er name Printer name Up to 15 alphanumeric characters 5 4 WSD Printing WSD printing setting Enable Disable 5 5 WSD Timeout Timeout 1 5 10 15 20 min 5 6 LPD Printing LPD printing setting Enable Disable 5 7 RAW Printing RAW printing setting Enable Disable 5 9 Bonjour Bonjour setting Enable Disable 5 10 Bonjour Service Name Bonjour service name Bonjour service name Up to 52 alphanumeric charac ters 5...

Page 61: ...g Bluetooth Enable Disable 6 2 Bluetooth PIN Code Bluetooth PIN code XXXXXXXX 6 3 Bluetooth Device Ad dress Bluetooth device ad dress of the printer XXXXXXXX 6 4 Peer Device Address Device address of paired device XXXXXXXX 6 5 Bluetooth Device Name Bluetooth device name of the printer XXXXXXXX 7 Printer Log Service Printer log service 7 1 Unsent Usage Logs Number of unsent us age logs 0 to 200 7 2...

Page 62: ...tings screen on IJ Network Device Setup Utility For details refer to Performing Changing Wireless LAN Settings or Performing Changing Wired LAN Settings For Mac OS Redo setup from the web page Changing Wireless LAN Connection Method Follow either procedure below to change wireless LAN connection method infrastructure or Wireless Direct For Windows Redo setup using the Setup CD ROM or from the web ...

Page 63: ... settings 5 Select Wireless LAN 6 Select Wireless LAN setup 7 Select Easy wireless connect 8 Check message and select Yes Follow instructions on your smartphone or tablet 9 If message saying setup is completed appears select OK For Mac OS Redo setup from the web page 63 ...

Page 64: ...Handling Paper Originals Ink Tanks Memory Card etc Loading Paper Loading Originals Inserting the Memory Card Replacing Ink Tanks 64 ...

Page 65: ...Loading Paper Paper Sources Loading Paper in the Rear Tray Loading Paper in the Cassette Loading Envelopes 65 ...

Page 66: ...tter sized plain paper in the cassette Note When printing select the correct page size and media type If you select the wrong page size or media type the printer may feed paper from the wrong paper source or may not print with the proper print quality For details on how to load paper in each paper source see below Loading Paper in the Rear Tray Loading Paper in the Cassette Loading Envelopes 66 ...

Page 67: ... Label Superior WOP111 Canon Océ Office Colour Paper SAT213 For the page size and paper weight you can use for this printer see Supported Media Types 1 Prepare paper Align the edges of paper If paper is curled flatten it Note Align the edges of paper neatly before loading Loading paper without aligning the edges may cause paper jams If paper is curled hold the curled corners and gently bend them i...

Page 68: ...open them and load the paper in the center of the rear tray WITH THE PRINT SIDE FACING UP 4 Slide the paper guides D to align them with both sides of the paper stack Do not slide the paper guides too hard against the paper The paper may not be fed properly 68 ...

Page 69: ...ng paper in the landscape orientation F can cause paper jams Note Do not load sheets of paper higher than the load limit mark G 5 Close the feed slot cover H gently Important If the feed slot cover is open paper cannot be fed Be sure to close the feed slot cover 69 ...

Page 70: ...ze and type of the loaded paper in the rear tray at Page size and Type and then select Register 7 Open the operation panel I pull out the paper output tray J and paper output support K and open the output tray extension L Be sure to open the operation panel before printing If the operation panel is close the printer does not start printing 70 ...

Page 71: ...ality The wrong paper settings may cause poor printout color quality or scratches on the printed surface If you notice blurring or uneven colors increase the print quality setting and try printing again To prevent incorrect printing this printer has a function that detects whether the information set for the paper loaded on the rear tray matches the paper settings Before printing make paper settin...

Page 72: ...r this printer see Supported Media Types 1 Prepare paper Align the edges of paper If paper is curled flatten it Note Align the edges of paper neatly before loading Loading paper without aligning the edges may cause paper jams If paper is curled hold the curled corners and gently bend them in the opposite direction until the paper becomes completely flat For details on how to flatten curled paper s...

Page 73: ...aper in the cassette press down the lock C on the cassette then extend the cassette Important Do not extend the cassette when loading other than A4 sized paper in the cassette 5 Slide the paper guide D in front and E on the right to open the guides 73 ...

Page 74: ...mportant Always load paper in the portrait orientation F Loading paper in the landscape orientation G can cause paper jams Note Align the paper stack with the edge of the cassette as shown in the figure below If the paper stack is in contact with the protrusion H the paper may not be fed properly 74 ...

Page 75: ...t load sheets of paper higher than the load limit mark K Keep the paper stack height below the tabs L of the paper guides 9 Mount the cassette cover and then insert the cassette into the printer Push the cassette into the printer until it stops After inserting the cassette into the printer the paper information registration screen for the cassette is displayed on the touch screen 10 Select the siz...

Page 76: ...per on the print settings screen of the operation panel or the computer To prevent incorrect printing this printer has a function that detects whether the information set for the paper loaded in the cassette matches the paper settings Before printing make paper settings in accordance with the paper information When this function is enabled an error message is displayed if these settings do not mat...

Page 77: ...Envelopes whose gummed flaps are already moistened and adhesive 1 Prepare envelopes Press down on all four corners and edges of the envelopes to flatten them If the envelopes are curled hold the opposite corners and gently twist them in the opposite direction If the corner of the envelope flap is folded flatten it Use a pen to press the leading edge in the inserting direction flat and sharpen the ...

Page 78: ...SIDE FACING UP Fold flap of the envelope and load the envelope in the portrait orientation with the address side facing up Up to 10 envelopes can be loaded at once 4 Slide the paper guides D to align them with both sides of the envelopes Do not slide the paper guides too hard against the envelopes The envelopes may not be fed properly 78 ...

Page 79: ...Note Do not load envelopes higher than the load limit mark E 5 Close the feed slot cover F gently Important If the feed slot cover is open paper cannot be fed Be sure to close the feed slot cover 79 ...

Page 80: ...operation panel is close the printer does not start printing Note After loading envelopes select the size and type of the loaded envelopes on the print settings screen of the printer driver To prevent incorrect printing this printer has a function that detects whether the information set for the paper loaded on the rear tray matches the paper settings Before printing make paper settings in accorda...

Page 81: ...Loading Originals Where to Load Originals Loading Originals on the Platen Glass Loading Documents in the ADF Auto Document Feeder Loading Based on Use Supported Originals 81 ...

Page 82: ...ing to the size type or usage Note For details on the supported originals see below Supported Originals Loading Documents Photos or Book on the platen glass Loading Two or More Sheets of Document of the Same Size and Thickness in the ADF You can also load a sheet of document in the ADF Note To scan the original at optimum quality load it on the platen glass 82 ...

Page 83: ... observe the following when loading the original on the platen glass Do not place any objects weighing 4 4 lb 2 0 kg or more on the platen glass Do not put any pressure of 4 4 lb 2 0 kg or more on the platen glass such as pressing down the original Failure to observe the above may cause the scanner to malfunction or the platen glass to break 3 Close the document cover gently 83 ...

Page 84: ...Important After loading the original on the platen glass be sure to close the document cover before starting to copy or scan 84 ...

Page 85: ...ocument WITH THE SIDE TO SCAN FACING UP in the document tray Note For details on the supported originals see below Supported Originals When you set the alarm to be silent in Sound control of Device user settings the alarm will not beep even if the document is inserted in the document tray Sound control 4 Adjust the document guide A at the front of the printer to match the width of the document Do ...

Page 86: ... in Scan and specify a standard size A4 Letter etc for Scan size to scan origi nals Photos Postcards Business Cards and Disc BD DVD CD Scanning only one original If you scan using the operation panel fol low the operation below Select Auto scan for Doc type in Scan Select Photo for Doc type in Scan and specify Auto scan for Scan size to scan originals Loading in the Center of the Platen Glass Scan...

Page 87: ...diagonally striped area cannot be scanned Important The printer cannot scan the striped area A 0 04 inches 1 mm from the edges of the platen glass Loading Only One Original in the Center of the platen glass Place the original WITH THE SIDE TO SCAN FACING DOWN with 0 40 inches 1 cm or more space between the edges diagonally striped area of the platen glass Portions placed on the diagonally striped ...

Page 88: ...riginals Portions placed on the diagonally striped area cannot be scanned You can place up to 12 items A More than 0 40 inches 1 cm Note The Skew Correction function automatically compensates for the originals placed at an angle of up to approximately 10 degrees Slanted photos with a long edge of 7 1 inches 180 mm or more cannot be corrected Non rectangular or irregular shaped photos such as cut o...

Page 89: ...r 2 on 1 4 on 1 copying A4 Letter only Quantity A4 Letter Max 20 sheets 20 lb 75 g m2 paper up to 0 08 inch 2 mm high Legal Max 5 sheets 20 lb 75 g m2 paper up to 0 02 inch 0 5 mm high Thickness 0 003 to 0 005 inch 0 07 to 0 13 mm Weight 16 0 to 25 3 lb 60 to 95 g m2 Note Make sure any liquids on documents such as glue ink or correction fluid are dry before loading Do not load glued documents in t...

Page 90: ... Documents on coated paper Documents on onion skin or other thin paper Photos or excessively thick documents 90 ...

Page 91: ...Inserting the Memory Card Before Inserting the Memory Card Inserting the Memory Card Removing the Memory Card 91 ...

Page 92: ... memory card may not be compatible with the printer if it is formatted on a computer Memory Cards that Do Not Require a Card Adapter SD Secure Digital memory card SDHC memory card SDXC memory card Memory Cards that Require a Card Adapter Be sure to attach the special card adapters to the following memory cards before inserting into the card slot miniSD Card miniSDHC Card Use the special SD Card Ad...

Page 93: ...printer accepts images scanned and saved with the printer when Doc type is set to Photo and Format is set to JPEG file extension jpg Note This device incorporates exFAT technology licensed from Microsoft 93 ...

Page 94: ...nsert the memory card into the card slot Insert your memory card straightforward WITH THE LABELED SIDE FACING UP into the card slot When the memory card is inserted properly the Access lamp A will light up Be sure to attach the card adapter to the following types of memory card before inserting to the card slot miniSD Card miniSDHC Card microSD Card microSDHC Card microSDXC Card Important Part of ...

Page 95: ... remove it straightforward from the printer Important Do not remove the memory card while the Access lamp is flashing The Access lamp flashes while the printer is reading or writing data from to the memory card If you remove the memory card or turn off the power while the Access lamp is flashing the data saved on the memory card can be damaged 95 ...

Page 96: ...Replacing Ink Tanks Replacing Ink Tanks Checking Ink Status on the Touch Screen Ink Tips 96 ...

Page 97: ...When you need to replace an ink tank follow the procedure below 1 Make sure that the power is turned on 2 Open the scanning unit cover The print head holder moves to the replacement position Caution Do not hold the print head holder to stop or move it forcibly Do not touch the print head holder until it stops completely Important Do not touch the metallic parts or other parts inside the printer If...

Page 98: ...ure to replace ink tanks one by one when replacing two or more ink tanks 4 Take a new ink tank out of its package remove the orange tape B completely then remove the protective film C completely Important Handle an ink tank carefully Do not drop or apply excessive pressure to it If the orange tape remains on the Y shape air hole D ink may splash or the printer may not print properly 5 Hold the ink...

Page 99: ... Do not touch the inside of the orange protective cap E or the open ink port F The ink may stain your hands if you touch them Do not reattach the protective cap E once you have removed it Discard it according to the local laws and regulations regarding disposal of consumables 7 Insert the front end of the ink tank into the print head at a slant Make sure that the position of the ink tank matches t...

Page 100: ...the wrong position Be sure to install the ink tank in the correct position according to the label on the print head holder You cannot print unless all the ink tanks are installed Be sure to install all the ink tanks 9 Close the scanning unit cover Caution When closing the scanning unit cover be careful not to get your fingers caught 100 ...

Page 101: ...talling a used ink tank may cause the nozzles to clog Furthermore with such an ink tank the printer will not be able to inform you when to replace the ink tank properly Once an ink tank has been installed do not remove it from the printer and leave it out in the open This will cause the ink tank to dry out and the printer may not operate properly when it is reinstalled To maintain optimal printing...

Page 102: ...k tank The resulting print quality may not be satisfactory if printing is continued under this condition Note The above screen shows estimated ink levels Selecting Ink number displays the Ink number screen for checking ink numbers Selecting Order ink now on this screen displays the QR code for accessing the ink purchasing site Cost of connecting to Internet is to be born by the customer You can al...

Page 103: ...f ink is consumed In this case all colors of ink may be consumed Cleaning function The cleaning function helps the printer to suck air bubbles or ink itself from the nozzle and thus prevents print quality degradation or nozzle clogging Does black and white printing use color ink Black and white printing may use ink other than black ink depending on the type of printing paper or the settings of the...

Page 104: ...Maintenance If Printing Is Faint or Uneven Performing Maintenance Functions from Your Computer Windows Performing Maintenance Functions from Your Computer Mac OS Cleaning 104 ...

Page 105: ...If Printing Is Faint or Uneven Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Deep Print Head Cleaning Aligning the Print Head 105 ...

Page 106: ...heck the ink status Checking Ink Status on the Touch Screen For Windows increasing the print quality in the printer driver settings may improve the print result Changing the Print Quality and Correcting Image Data When the Print Results Are Blurred or Uneven Step1 Print the nozzle check pattern From the printer Printing the Nozzle Check Pattern From the computer For Windows Printing a Nozzle Check...

Page 107: ...uter For Windows Cleaning the Print Heads For Mac OS Cleaning the Print Heads Note When you have performed the procedure until step 4 and the problem has not been resolved turn off the power and clean the print head deeply again after 24 hours If the problem is still not resolved the print head may be damaged Contact the service center When the Print Results Are Not Even such as the Ruled Lines Ar...

Page 108: ...ter pushing the cassette back the paper information registration screen is displayed on the touch screen Select A4 or Letter for Page size then select Register If a message is displayed on the screen follow the directions in the message to complete registration Note Be sure to load paper in the cassette Even if you load paper on the rear tray the nozzle check pattern is not be printed 3 Open the o...

Page 109: ...The confirmation screen will appear 7 Select Yes The nozzle check pattern will be printed and two pattern confirmation screens will appear on the touch screen 8 Examine the nozzle check pattern 109 ...

Page 110: ...y 1 Check if there are missing lines in the pattern C or horizontal white streaks in the pattern D A No missing lines No horizontal white streaks B Lines are missing Horizontal white streaks are present 2 Select the pattern that is closer to the printed nozzle check pattern on the confirmation screen 110 ...

Page 111: ...esent in the pattern C or pattern D or in both patterns The cleaning is required Select Also B then select Yes on the cleaning confirmation screen The printer starts cleaning the print head Cleaning the Print Head If the pattern D or any color in the pattern C is not printed Example Magenta pattern is not printed The cleaning is required Select Also B then select Yes on the cleaning confirmation s...

Page 112: ...er in the cassette After pushing the cassette back the paper information registration screen is displayed on the touch screen Select A4 or Letter for Page size then select Register If a message is displayed on the screen follow the directions in the message to complete registration Note Be sure to load paper in the cassette Even if you load paper on the rear tray the nozzle check pattern is not be...

Page 113: ... until the printer completes the cleaning of the print head This takes about 1 minute The pattern print confirmation screen will appear 8 Select Yes The nozzle check pattern will be printed 9 Examine the nozzle check pattern Note If the problem is not resolved after cleaning the print head twice clean the print head deeply 113 ...

Page 114: ...ssette After pushing the cassette back the paper information registration screen is displayed on the touch screen Select A4 or Letter for Page size then select Register If a message is displayed on the screen follow the directions in the message to complete registration Note Be sure to load paper in the cassette Even if you load paper on the rear tray the nozzle check pattern is not be printed 3 O...

Page 115: ...confirmation screen will appear 8 Select Yes The nozzle check pattern will be printed 9 When the completion message appears select OK 10 Examine the nozzle check pattern If a particular color is not printed properly replace the ink tank of that color If the problem is not resolved turn off the power and clean the print head deeply again after 24 hours If the problem is still not resolved the print...

Page 116: ... a sheet of A4 or Letter sized plain paper in the cassette After pushing the cassette back the paper information registration screen is displayed on the touch screen Select A4 or Letter for Page size then select Register If a message is displayed on the screen follow the directions in the message to complete registration Note Be sure to load paper in the cassette Even if you load paper on the rear...

Page 117: ...ot touch any printed part on the print head alignment sheet If the sheet is stained or wrinkled it may not be scanned properly 8 Confirm the message then load the print head alignment sheet on the platen glass Load the print head alignment sheet WITH THE PRINTED SIDE FACING DOWN and align the mark on the bottom right corner of the sheet with the alignment mark 117 ...

Page 118: ...n select OK to release the error then take appropriate action An Error Occurs 10 When the completion message appears select OK Remove the print head alignment sheet on the platen glass Note If the print results are still not satisfactory after adjusting the print head position as described above adjust the print head position manually from the computer For Windows Adjusting Print Head Position For...

Page 119: ...Performing Maintenance Functions from Your Computer Mac OS Opening Remote UI for Maintenance Cleaning the Print Heads Adjusting Print Head Position Checking Ink Status from Your Computer 119 ...

Page 120: ...pplies 3 Click Show Printer Webpage in General tab Remote UI starts Note The password may have to be entered after Remote UI starts In such a case enter the password and click OK In case you do not know the password click About password and cookies Related Topics Cleaning the Print Heads Adjusting Print Head Position Checking Ink Status from Your Computer Printing a Nozzle Check Pattern Managing t...

Page 121: ...g tape will hinder ink output Did you install the ink tanks in their correct positions 3 Execute cleaning Make sure that the printer is on and then click Yes Print head cleaning starts 4 Complete cleaning Next the message for nozzle check pattern printing is displayed 5 Check the results To check whether the print quality has improved click Yes To cancel the check process click No If cleaning the ...

Page 122: ...aning starts 4 Complete deep cleaning Next the message for nozzle check pattern printing is displayed 5 Check the results To check whether the print quality has improved click Yes To cancel the check process click No Important Deep cleaning consumes a larger amount of ink than Cleaning Cleaning the print head frequently will rapidly deplete your printer s ink supply Consequently perform cleaning o...

Page 123: ...ppears 3 Load paper in printer In the cassette load 1 sheet of plain A4 sized or Letter sized paper 4 Run head position adjustment Check that the printer power is on and then click Yes Head alignment starts Proceed with the operations in accordance with the messages on the screen Important While the printer is printing do not open the printer scanning unit cover Note You can print and check the cu...

Page 124: ... the ink status appears as an illustration Estimated ink levels You can check the types and levels of ink When ink levels are running low or an error occurs because there is no ink a notification icon will appear Ink number You can look up the correct ink tank for your printer Note To check the ink status you can also display the pop up menu of the Print dialog and select Supply Levels 124 ...

Page 125: ...eaning Exterior Surfaces Cleaning the Platen Glass and Document Cover Cleaning the ADF Auto Document Feeder Cleaning Paper Feed Rollers Cleaning Inside the Printer Bottom Plate Cleaning Cleaning Cassette Pads 125 ...

Page 126: ... is turned on 2 Select Setup on the HOME screen Using the Operation Panel The setup menu screen will appear 3 Select Maintenance The Maintenance screen will appear 4 Select Roller cleaning The confirmation screen will appear 5 Select Yes 6 Select Rear tray or Cassette to clean the paper feed roller 7 Follow the message to remove any paper from the paper source If you clean the paper feed roller of...

Page 127: ...sized plain paper 10 Open the operation panel then pull out the paper output tray 11 Select OK The printer starts cleaning The cleaning will be complete when the paper is ejected 12 When the completion message appears select OK If the problem is not resolved after cleaning the paper feed roller contact the service center 127 ...

Page 128: ... panel then pull out the paper output tray 3 Select Setup on the HOME screen Using the Operation Panel The setup menu screen will appear 4 Select Maintenance The Maintenance screen will appear 5 Select Bottom plate cleaning The confirmation screen will appear 6 Select Yes 7 Follow the message to remove any paper from the cassette then select OK 8 Fold a single sheet of A4 or Letter sized plain pap...

Page 129: ...sette cover and then insert the cassette into the printer 12 Open the operation panel then pull out the paper output tray 13 Select OK The paper cleans the inside of the printer as it feeds through the printer Check the folded parts of the ejected paper If they are smudged with ink perform Bottom Plate Cleaning again 14 When the completion message appears select OK 129 ...

Page 130: ...er If the problem is not resolved after performing cleaning again the protrusions inside the printer may be stained Wipe off any ink from the protrusions using a cotton swab or the like Important Be sure to turn off the power and unplug the power cord before cleaning the printer 130 ...

Page 131: ...hen repairing lending or disposing of the printer Keeping Print Quality High Main Components and Their Use Main Components Power Supply Using the Operation Panel Entering Numbers Letters and Symbols Changing Settings Changing Printer Settings from Your Computer Windows Changing Printer Settings from Your Computer Mac OS Changing Settings from Operation Panel Specifications 131 ...

Page 132: ...Safety Safety Precautions Regulatory Information WEEE EU EEA 132 ...

Page 133: ... of the printer may cause injury For the printer s weight refer to the Specifications Do not place any object on the printer Especially do not place metal objects paper clips staples etc or containers of flammable solvents alcohol thinners etc on top of the printer Do not transport or use the printer on a slant vertically or upside down as the ink may leak and damage the printer When loading a thi...

Page 134: ...résenter un risque de choc électrique causé par la foudre 3 Ne pas utiliser l appareil pour signaler une fuite de gaz s il est situé près de la fuite ATTENTION Pour réduire les risques d incendie utiliser uniquement des conducteurs de télécommunications 26 AWG au de section supérleure Users in the U S A FCC Notice U S A Only For 120V 60Hz model Model Number K10459 Contains FCC Approved WLAN Module...

Page 135: ... with FCC radiation exposure limits for at uncontrolled equipment This equipment should be installed and operated with minimum distance at least 20cm between the radiator and persons body excluding extremities hands wrists feet and ankles and must not be colocated or operated with any other antenna or transmitter Canon U S A Inc One Canon Park Melville New York 11747 1 800 652 2666 About Radio Wav...

Page 136: ...f the power and disconnect the power cord The telephone line cable should not be reconnected or the main power switch turned ON until the problem is completely resolved Users should contact their local authorized Canon Facsimile Service Dealer for the servicing of equipment Information regarding Authorized Service Facility locations can be obtained by calling the Canon Customer Center Rights of th...

Page 137: ...e licence L exploitation est autorisée aux deux conditions suivantes 1 l appareil ne doit pas produire de brouillage et 2 l utilisateur de l appareil doit accepter tout brouillage radioélectrique subi même si le brouillage est susceptible d en compromettre le fonctionnement Cet équipement est conforme aux limites d exposition aux rayonnements énoncées pour un environnement non contrôlé et respecte...

Page 138: ...be used to cause a nuisance to other Spark customers Environmental Information Reducing your environmental impact Power Consumption and Operational Modes The amount of electricity a device consumes depends on the way the device is used This product is designed and set in a way to allow you to reduce the power consumption After the last print it switches to Ready Mode In this mode it can print agai...

Page 139: ...ronik Altgeräte 2012 19 EU und nationalen Gesetzen nicht über den Hausmüll entsorgt werden darf Dieses Produkt muss bei einer dafür vorgesehenen Sammelstelle abgegeben werden Dies kann z B durch Rückgabe beim Kauf eines ähnlichen Produkts oder durch Abgabe bei einer autorisierten Sammelstelle für die Wiederaufbereitung von Elektro und Elektronik Altgeräten geschehen Der unsachgemäße Umgang mit Alt...

Page 140: ...die veel voorkomen in elektrische en elektronische apparatuur EEA Bovendien werkt u door een juiste afvoer van dit product mee aan het effectieve gebruik van natuurlijke hulpbronnen Voor meer informatie over waar u uw afgedankte apparatuur kunt inleveren voor recycling kunt u contact opnemen met het gemeentehuis in uw woonplaats de reinigingsdienst of het afvalverwerkingsbedrijf U kunt ook het sch...

Page 141: ... de deixalles domèstiques de la vostra localitat Per a més informació sobre la devolució i el reciclatge de productes RAEE visiteu www canon europe com weee Solo per Unione Europea e SEE Norvegia Islanda e Liechtenstein Questo simbolo indica che il prodotto deve essere oggetto di raccolta separata in conformità alla Direttiva RAEE 2012 19 UE e alla normativa locale vigente Il prodotto deve essere ...

Page 142: ...ler produktet skal afleveres på et godkendt indsamlingssted for elektronikaffald Forkert håndtering af denne type affald kan medføre negative konsekvenser for miljøet og menneskers helbred på grund af de potentielt sundhedsskadelige stoffer der generelt kan forefindes i elektrisk og elektronisk udstyr Når du foretager korrekt bortskaffelse af det pågældende produkt bidrager du til effektiv brug af...

Page 143: ...Euroopan unionin sekä ETA n Norja Islanti ja Liechtenstein alueelle Tämä tunnus osoittaa että sähkö ja elektroniikkalaiteromua koskeva direktiivi SER direktiivi 2012 19 EU sekä kansallinen lainsäädäntö kieltävät tuotteen hävittämisen talousjätteen mukana Tuote on vietävä asianmukaiseen keräyspisteeseen esimerkiksi kodinkoneliikkeeseen uutta vastaavaa tuotetta ostettaessa tai viralliseen sähkö ja e...

Page 144: ...y Vaše spolupráce na správné likvidaci tohoto výrobku současně napomůže efektivnímu využívání přírodních zdrojů Další informace o místech sběru vašeho odpadního zařízení k recyklaci vám sdělí místní úřad vaší obce správní orgán vykonávající dozor nad likvidací odpadu sběrny OEEZ nebo služba pro odvoz komunálního odpadu Další informace týkající se vracení a recyklace OEEZ naleznete na adrese www ca...

Page 145: ...rópskej únie a EHP Nórsko Island a Lichtenštajnsko Tento symbol znamená že podľa Smernice 2012 19 EÚ o odpade z elektrických a elektronických zariadení OEEZ a podľa platnej legislatívy Slovenskej republiky sa tento produkt nesmie likvidovať spolu s komunálnym odpadom Produkt je potrebné odovzdať do určenej zberne napr prostredníctvom výmeny za kúpu nového podobného produktu alebo na autorizované z...

Page 146: ...s ar vietējo pašvaldību atkritumu savākšanas atbildīgo dienestu pilnvarotu EEIA struktūru vai sadzīves atkritumu apsaimniekošanas iestādi Lai saņemtu plašāku informāciju par elektrisko un elektronisko iekārtu nodošanu pārstrādei apmeklējiet tīmekļa vietni www canon europe com weee Tik Europos Sąjungai ir EEE Norvegijai Islandijai ir Lichtenšteinui Šis ženklas reiškia kad gaminio negalima išmesti s...

Page 147: ... обикновено са свързани с ЕЕО В същото време Вашето съдействие за правилното изхвърляне на този продукт ще допринесе за ефективното използване на природните ресурси Повече информация относно местата където може да предавате излязло от употреба оборудване за рециклиране може да получите от местните власти от органа отговорен за отпадъците и от одобрена система за излязло от употреба ЕЕО или от Ваша...

Page 148: ...om uredu komunalnoj službi odobrenom WEEE programu ili službi za odlaganje kućnog otpada Ostale informacije o vraćanju i recikliranju WEEE proizvoda potražite na www canon europe com weee Korisnici u Srbiji Ovaj simbol označava da ovaj proizvod ne sme da se odlaže sa ostalim kućnim otpadom u skladu sa WEEE Direktivom 2012 19 EU i nacionalnim zakonima Ovaj proizvod treba predati određenom centru za...

Page 149: ...Handling Precautions Canceling Print Jobs Legal Restrictions on Scanning Copying Transporting Your Printer When repairing lending or disposing of the printer Keeping Print Quality High 149 ...

Page 150: ... of deposit Postage stamps canceled or uncanceled Identification badges or insignia Selective service or draft papers Checks or drafts issued by governmental agencies Motor vehicle licenses and certificates of title Traveler s checks Food stamps Passports Immigration papers Internal revenue stamps canceled or uncanceled Bonds or other certificates of indebtedness Stock certificates Copyrighted wor...

Page 151: ...THIS SIDE UP to keep the printer with its bottom facing down Mark also with FRAGILE or HANDLE WITH CARE 1 Turn the printer off 2 Confirm that the ON lamp is off and unplugging the power cord Important Do not unplug the printer while the ON lamp is lit or flashing as it may cause malfunction or damage to the printer making the printer unable to print 3 Retract the paper output tray and the output t...

Page 152: ...elete such information and prevent third parties from accessing it Select Setup on the HOME screen and select Settings Device settings Reset settings Reset all OK Yes For printers with fax capabilities user information and speed dial numbers can be backed up to a computer by utilizing the Speed Dial Utility2 software before resetting the printer or deleting data Backed up data can be restored to t...

Page 153: ...u press the ON button to turn off the power the printer caps the print head nozzles automatically to prevent from drying If you unplug the power cord from the wall outlet before the ON lamp is turned off the print head will not be capped properly and this will cause drying or clogging When Unplugging the Printer make sure that the ON lamp is not lit Print periodically Just as the tip of a felt pen...

Page 154: ...Main Components and Their Use Main Components Power Supply Using the Operation Panel Entering Numbers Letters and Symbols 154 ...

Page 155: ...Main Components Front View Rear View Inside View Operation Panel 155 ...

Page 156: ... time Loading Documents in the ADF Auto Document Feeder 3 document feeder cover Open when clearing jammed documents 4 document guide Adjust this guide to match the width of document in the ADF 5 paper support Extend to load paper in the rear tray 6 rear tray cover Open to load paper in the rear tray 7 feed slot cover Prevents anything from falling into the feed slot Open it to slide the paper guid...

Page 157: ...11 document output slot Documents scanned from the ADF are delivered here 12 document cover Open to load an original on the platen glass 13 cassette Load A4 B5 A5 or Letter sized plain paper into the cassette and insert it into the printer Loading Paper in the Cassette 14 paper guides Align with right left front sides of the paper stack 15 cassette cover Detach to load paper in the cassette 16 pap...

Page 158: ... 20 Access lamp Lights or flashes to indicate the memory card status Inserting the Memory Card 21 platen glass Load an original here 158 ...

Page 159: ...telephone line 5 USB port Plug in the USB cable to connect the printer with a computer 6 wired LAN connector Plug in the LAN cable to connect the printer to a LAN 7 external device jack Connect an external device such as telephone or answering device Important Do not touch the metal casing Do not plug in or unplug the USB cable while the printer is printing or scanning originals with the computer ...

Page 160: ...ver Scans originals Also lift and open it to replace an ink tank or to remove jammed paper inside the printer 2 print head holder The print head is pre installed Note For details on replacing an ink tank see Replacing Ink Tanks 160 ...

Page 161: ...losed 2 touch screen Displays messages menu items and the operational status Directly touch the screen lightly with your finger tip to select a menu item or displayed button You can also preview photos on a memory card before printing Basic Operation of the touch screen 3 FAX Memory lamp When lit indicates that there are received or unsent documents in the printer s memory 161 ...

Page 162: ...Power Supply Confirming that the Power Is On Turning the Printer On and Off Checking the Power Plug Power Cord Unplugging the Printer 162 ...

Page 163: ... on Note It may take a while for the printer to start printing immediately after you turn on the printer The touch screen display will turn off if the printer is not operated for about 10 minutes To restore the display press any button except the ON button or touch the touch screen The print operation from a computer can also restore the display 163 ...

Page 164: ... displayed on the touch screen see An Error Occurs You can set the printer to automatically turn on when a print or scan operation is performed from a computer connected by USB cable or wireless network This feature is set to off by default From the printer ECO settings From the computer For Windows Managing the Printer Power For Mac OS Managing the Printer Power Turning off the printer 1 Press th...

Page 165: ...ote You can set the printer to automatically turn off when no operations are performed or no print jobs are sent to the printer for a certain interval This feature is set to on by default From the printer ECO settings From the computer For Windows Managing the Printer Power For Mac OS Managing the Printer Power 165 ...

Page 166: ...r cord is hot The power plug power cord is rusty The power plug power cord is bent The power plug power cord is worn The power plug power cord is split Caution If you find anything unusual with the power plug power cord described above Unplugging the Printer and call for service Using the printer with one of the unusual conditions above may cause a fire or an electric shock 166 ...

Page 167: ...or clogging of the print head and print quality may be reduced If the power cord is unplugged the date time settings will be reset and all documents stored in the printer s memory will be lost Send or print a necessary document before unplugging the power cord 1 Press the ON button to turn the printer off 2 Confirm that the ON lamp is off 3 Unplug the power cord The specification of the power cord...

Page 168: ...er to access various functions or settings Important When operating the touch screen make sure to avoid the followings which may cause the printer to malfunction or damage the printer Strongly pressing the touch screen Pressing the touch screen with other than your finger especially with sharpened tips such as on ballpoint pens pencils or nails Touching the touch screen with wet or dirty hands Pla...

Page 169: ...ously keep touching the forward or back mark Flick Flick your finger on the screen up down left or right Use to switch menus or move forward or backward through photos Drag While lightly touching the screen move your finger up down left or right Use to view lists of items or move sliders 169 ...

Page 170: ...nformation or to change the network settings The icon differs depending on the network of use or the network status Wireless LAN is enabled and the printer is connected to the wireless router Note Depending on the signal state the icon will change Signal strength 81 or more You can use the printer over a wireless LAN without any problems Signal strength 51 or more The problem such as the printer c...

Page 171: ...ud s Main screen You can use the services of PIXMA MAXIFY Cloud Link F Setup Displays the printer s setting menus or the maintenance menus G Quick guide Displays the guides how to loading paper or how to replace the ink tank or the troubleshooting Buttons on the touch screen While operating on the touch screen some buttons are displayed on the touch screen H HOME button Displays the HOME screen I ...

Page 172: ...Returns the touch screen to the previous screen L Stop button Cancels operation when print copy or scan job is in progress 172 ...

Page 173: ... one input mode for letters and another for numbers and symbols To switch modes tap A in the lower left To switch between lower and uppercase in the alphabetic mode and between different types of characters in the number symbol mode tap B Note The screen only shows numbers and symbols that are available for the type of information you are entering such as numbers for telephone or fax number input ...

Page 174: ...keep deleting characters To insert a space Tap F After you are finished entering information tap OK G Entering Letters With Accents or Diacritics Tap the same key repeatedly until the desired character is displayed in the input field C Key Lowercase Uppercase a A a å ä á à ã â æ A Å Ä Á À Ã Â Æ c C c ç C Ç e E e ë é è ê E Ë É È Ê i I i ï í ì î I Ï Í Ì Î n N n ñ N Ñ o O o ø ö ó ò õ ô O Ø Ö Ó Ò Õ Ô ...

Page 175: ...Changing Settings Changing Printer Settings from Your Computer Windows Changing Printer Settings from Your Computer Mac OS Changing Settings from Operation Panel 175 ...

Page 176: ...Changing Printer Settings from Your Computer Mac OS Managing the Printer Power Changing the Printer Operation Mode 176 ...

Page 177: ...on function automatically turns on the printer when data is received 1 Selecting Device settings from Remote UI 2 Click Energy saving settings 3 Complete the following settings Auto power off Specify the time from the list Printer automatically turns itself off when data is not sent within the specified time or the printer has remained inactive Auto power on When you check this check box the print...

Page 178: ... deselected at the time of printing from PC you can continue to print without the message display even if the paper settings set in the Print dialog differs from the paper information registered to the printer Ink drying wait time You can set the length of the printer rest time until printing of the next page begins The wait time becomes longer as the value set in the list increases and shorter as...

Page 179: ...eration Panel Setting Items on Operation Panel FAX settings Print settings LAN settings Device user settings PictBridge print settings Language selection Firmware update Feed settings Reset setting Web service setup System information ECO settings Quiet setting 179 ...

Page 180: ... Extended copy amount as an example 1 Make sure printer is turned on 2 Select Setup on the HOME screen Using the Operation Panel 3 Select Settings 4 Select Device settings The Device settings screen is displayed 5 Select a setting item to adjust The setting screen for the selected item is displayed 6 Select a setting item 7 Select a setting to specify 180 ...

Page 181: ...For more on setting items on the operation panel Setting Items on Operation Panel 181 ...

Page 182: ... Device user settings Web service setup Language selection ECO settings Quiet setting Items for Paper Printing Print settings Feed settings PictBridge print settings Items for Maintenance Management System information Firmware update LAN settings Reset setting 182 ...

Page 183: ...ting may not be available depending on the country or region of purchase Telephone line auto selection China only If you select ON the telephone line type is selected automatically If you select OFF you can select the telephone line type manually Setting Telephone Line Type Advanced FAX settings Error reduction setting VoIP If you select Reduce it may be possible to reduce the incidence of communi...

Page 184: ...ID Remote Reception Color transmission When faxing color documents using the ADF selects whether to convert them into black white data if the recipient s fax device does not support color faxing If you select Disconnect the printer does not send color documents when the recipient s fax device does not support color faxing RX image reduction Enables disables automatic reduction of incoming faxes so...

Page 185: ...he 20 histories of sent and received faxes automatically For details on the procedure to print ACTIVITY REPORT manually Summary of Reports and Lists TX report Selects whether to print TX REPORT ERROR TX REPORT automatically after sending a fax If you print the report select Print error only or Print for each TX If you select Print error only or Print for each TX you can specify the print setting t...

Page 186: ...ecting Fax Reception Caller rejection If you subscribe to the Caller ID service the printer detects the sender s Caller ID If the sender s ID matches the condition specified in this setting the printer rejects the phone call or fax reception from the sender If you select Yes on the subscribing confirmation screen you can specify the settings of rejection Using Caller ID Service to Reject Calls Not...

Page 187: ...olve the problem Auto photo fix setting When ON is selected you can select whether to print photos using the Exif information recorded in the image files in the following cases Auto photo fix is selected for Photo fix when printing from a memory card The print setting on the PictBridge Wireless LAN compliant device is set to Default or On when printing with a PictBridge Wireless LAN compliant devi...

Page 188: ...ess LAN using a wireless router supporting a Wi Fi Protected Setup WPS push button method Follow the on screen instructions during setup Other setup Advanced setup Select when you perform settings for wireless LAN manually You can specify multiple WEP keys WPS PIN code method Select when you perform settings for wireless LAN using a wireless router supporting a Wi Fi Protected Setup WPS PIN code m...

Page 189: ... service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX up to 52 characters Root cert thumbprint SHA 1 XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX Root cert thumbprint SHA 256 XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XX represents alphanumeric characters Wireless Direct Wireless Direct active inactive Enables disables Wireless Direct Change SSID device...

Page 190: ...PSK AES IPv4 address XXX XXX XXX XXX 12 characters IPv4 subnet mask XXX XXX XXX XXX 12 characters IPv4 default gateway XXX XXX XXX XXX 12 characters IPv6 address XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 32 characters MAC address of wireless LAN XX XX XX XX XX XX 12 characters Printer name XXXXXXXXXXXXXXX up to 15 characters Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXX...

Page 191: ...X 12 characters IPv4 default gateway XXX XXX XXX XXX 12 characters IPv6 address XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 32 characters MAC address of wired LAN XX XX XX XX XX XX 12 characters Printer name XXXXXXXXXXXXXXX up to 15 characters Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX up to 52 characters Root cert thumbprint SHA 1 XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX ...

Page 192: ...from this device Selecting Enable allows you to transfer the scanned data to the computer using WSD To transfer the scanned data press the Color button Note When you forward the scanned data to the computer searched using WSD you cannot select the document type Timeout setting Specifies the timeout length Bonjour settings Setting items for LAN using Bonjour for Mac OS Enable disable Bonjour Select...

Page 193: ...PictBridge Wireless LAN compliant device Enable disable communication Selecting Enable allows you to print from a PictBridge Wireless LAN compliant device Timeout setting Specifies the timeout length Wired LAN DRX setting Selecting Enable allows you to activate discontinuous reception when the printer is connected to a device compatible with wired LAN IPsec settings Selecting Active allows you to ...

Page 194: ...ountry or region of purchase Start date time Sets the date and time that summer time starts Month Specify the month Week Specify the week DOW Specify the day of the week The screen to set the shift time to start summer time will be displayed after specifying the items above and selecting OK After specifying the shift time and selecting OK you can specify the end date time End date time Sets the da...

Page 195: ...ower off Specifies the length of time to turn off the printer automatically when no operation is made or no printing data is sent to the printer Auto power on Selecting ON enables the printer to turn on automatically when a scanning command from a computer or printing data is sent to the printer Note You can also enter this setting menu by selecting ECO settings and Energy saving settings on the H...

Page 196: ...u to check the PIN code and change it Important When you change the PIN code pairing with all Bluetooth compatible devices is canceled Set Bluetooth device name Specifies the printer name for Bluetooth connection Note If the printer cannot be paired to the Bluetooth compatible device after you changed some settings in Bluetooth settings see below Cannot Find Printer from Smartphone Tablet while Us...

Page 197: ...Language selection Changes the language for the messages and menus on the touch screen 197 ...

Page 198: ...re update is not complete check the following and take an appropriate action Check the network settings such as a wireless router If Cannot connect to the server is displayed on the touch screen select OK and try again after a while Check current version You can check the current firmware version Update notification setting When Yes is selected and the firmware update is available the screen to in...

Page 199: ...ver Windows or on the touch screen Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer Driver and the Printer Paper Size Detect paper setting mismatch If you select Yes the printer detects whether the paper size and the media type are identical with those registered in Register paper information If printing starts with the settings that do not match an err...

Page 200: ...ect the telephone line from the printer before you return this setting item back to the default After resetting perform setup again as necessary Reset all Sets all settings you made to the printer back to the default The administrator password specified for the printer is set to the default setting After resetting perform setup again as necessary Note You cannot set the following setting items bac...

Page 201: ...tes the printer to from Canon Inkjet Cloud Printing Center Check Web service setup Make sure whether the printer is registered to Google Cloud Print or Canon Inkjet Cloud Printing Center DNS server setup Performs settings for a DNS server Select Auto setup or Manual setup If you select Manual setup follow the display on the touch screen to perform settings Proxy server setup Performs settings for ...

Page 202: ...sion Displays the current firmware version Printer name Displays the printer name currently specified Serial number Displays the printer serial number MAC address of wireless LAN Displays the MAC address for wireless LAN MAC address of wired LAN Displays the MAC address for wired LAN 202 ...

Page 203: ...2 Select Setup on the HOME screen Using the Operation Panel 3 Select Settings 4 Select ECO 5 Select Two sided printing setting 6 Specify settings as necessary A Select two sided copying as a default B Select two sided printing of PDF files saved on a memory card as a default C Select two sided printing of sent received faxes reports or lists as a default D Select two sided printing of template for...

Page 204: ...6 Check on screen instructions and select Next 7 Specify settings as necessary A Specify the length of time to turn the printer off automatically when no operation is made or no printing data is sent to the printer B Selecting ON enables the printer to turn on automatically when a scanning command from a computer or printing data is sent to the printer 204 ...

Page 205: ...ed on 2 Select Setup on the HOME screen Using the Operation Panel 3 Select Settings 4 Select Quiet setting 5 Select Use quiet mode or Use during specified hours When Use quiet mode is selected The confirmation screen is displayed and the icon appears as the Quiet setting menu icon When Use during specified hours is selected The Quiet mode hours screen is displayed A Displays the screen below 205 ...

Page 206: ...mportant Operating speed is reduced compared to when Do not use quiet mode is selected This function may not be so effective depending on the printer s setting Furthermore certain noise such as when the printer is preparing for printing is not reduced Note You can set the quiet mode from the operation panel of the printer or the printer driver No matter how you set the quiet mode the mode is appli...

Page 207: ...CN Windows Connect Now or Easy wireless connect USB and LAN can be used at the same time Wireless LAN and wired LAN cannot be used at the same time Print width 8 inches 203 2 mm for Borderless Printing 8 5 inches 216 mm Printable area Borderless printing Top Bottom Left Right margin 0 0 inch 0 0 mm Standard printing Top margin Square size 0 24 inches 6 0 mm Other sizes 0 12 inches 3 0 mm Bottom ma...

Page 208: ...e supplied instructions Storage environment Temperature 32 to 104 F 0 to 40 C Humidity 5 to 95 RH no condensation Power supply AC 100 240 V 50 60 Hz The supplied power cord is only for the country or region you purchased Power consumption Printing Copy Approx 15 W Standby minimum Approx 1 3 W 1 2 OFF Approx 0 3 W 1 1 USB connection to PC 2 The wait time for standby cannot be changed External dimen...

Page 209: ...lity of no problem at all by using in conver sation Communication mode Super G3 G3 Data compressing system Black MH MR MMR Color JPEG Modem speed max 33 6 kbps Automatic fallback Transmission speed Black Approx 3 seconds page at 33 6 kbps Based on ITU T No 1 chart for US specifications and Canon FAX Standard chart No 1 for others both in standard mode Color Approx 1 minute page at 33 6 kbps Based ...

Page 210: ...d Standards IEEE802 3u 100BASE TX IEEE802 3 10BASE T Transfer speed 10 M 100 Mbps auto switching Wireless LAN Supported Standards IEEE802 11n IEEE802 11g IEEE802 11b Frequency bandwidth 2 4 GHz Channel 1 11 or 1 13 Frequency bandwidth and available channels differ depending on country or region Communication distance Indoors 164 feet 50 m Effective range varies depending on the installation enviro...

Page 211: ...obile Some functions may not be available with the supported OS Refer to the Canon web site for details Mobile Printing Capability Apple AirPrint Google Cloud Print PIXMA Cloud Link Internet connection or CD ROM drive is required to install the software for Windows Internet connection is required to use Easy WebPrint EX and all the user s guide Easy WebPrint EX Internet Explorer 8 9 10 and 11 for ...

Page 212: ...Information about Paper Supported Media Types Paper Load Limit Unsupported Media Types Handling Paper Print Area 212 ...

Page 213: ...rior WOP111 Canon Océ Office Colour Paper SAT213 High Resolution Paper HR 101N 1 Paper for printing photos Photo Paper Pro Platinum PT 101 Glossy Photo Paper Everyday Use GP 501 Photo Paper Glossy GP 701 Photo Paper Plus Glossy II PP 201 Photo Paper Plus Glossy II PP 301 Photo Paper Pro Luster LU 101 Photo Paper Plus Semi gloss SG 201 Matte Photo Paper MP 101 Paper other than genuine Canon paper P...

Page 214: ...5cm Envelope Com 10 Envelope DL Nagagata 3 Nagagata 4 Yougata 4 Yougata 6 Special sizes Special page sizes must be within the following limits rear tray Minimum size 2 17 x 3 51 inches 55 0 x 89 0 mm Maximum size 8 50 x 26 61 inches 215 9 x 676 0 mm cassette Minimum size 5 83 x 8 27 inches 148 0 x 210 0 mm Maximum size 8 50 x 11 69 inches 215 9 x 297 0 mm Paper Weight You can use paper in the foll...

Page 215: ... 15 cm 20 sheets 3 Glossy Photo Paper Everyday Use GP 501 2 A4 Letter 10 sheets 4 x 6 10 x 15 cm 20 sheets 3 Photo Paper Glossy GP 701 2 A4 Letter 10 sheets 4 x 6 10 x 15 cm 20 sheets 3 Photo Paper Plus Glossy II PP 201 2 A4 Letter 5 x 7 13 x 18 cm 8 x 10 20 x 25 cm 10 sheets 4 x 6 10 x 15 cm Square 5 x 5 127 x 127 mm 20 sheets 3 Photo Paper Plus Glossy II PP 301 2 A4 Letter 5 x 7 13 x 18 cm 8 x 1...

Page 216: ... 1 sheet Letter N A 3 1 Normal feeding at maximum capacity may not be possible with some types of paper or under very high or low temperature or humidity In this case load half the amount of paper or less 2 Feeding from a loaded stack of paper may leave marks on the printed side or prevent efficient feeding In this case load one sheet at a time 3 For best results in continuous printing remove prin...

Page 217: ...b 105 g m2 except for Canon genuine paper Paper thinner than a postcard including plain paper or notepad paper cut to a small size when printing on paper smaller than A5 Picture postcards Postcards Envelopes with a double flap Envelopes with an embossed or treated surface Envelopes whose gummed flaps are already moistened and adhesive Any type of paper with holes Paper that is not rectangular Pape...

Page 218: ... the printed surface until the ink is dried Even when the ink is dried be careful not to touch the printed surface as much as possible when handling Due to the nature of the pigment ink the ink on the printed surface may be removed when being rubbed or scratched Take out only the necessary number of paper from the package just before printing To avoid curling when you do not print put unused paper...

Page 219: ...Printing Printing from Computer Printing from Smartphone Tablet Printing Using Operation Panel Printing from Digital Camera Paper Settings 219 ...

Page 220: ...Printing from Computer Printing from Application Software Windows Printer Driver Printing from Application Software AirPrint Printing Using Canon Application Software Printing Using a Web Service 220 ...

Page 221: ...Printing Using AirPrint Basic Adding AirPrint Printer How to Open AirPrint Printer Settings Screen Display the Printing Status Screen Deleting the Undesired Print Job Removing AirPrint Printer That Is No Longer Required from List of Printers 221 ...

Page 222: ...a Mac 1 Check that printer power is on Note If Auto power on is enabled printer automatically turns itself on when receiving a print job 2 Load paper in printer 3 Start printing from your application software The Print dialog opens 4 Select printer Select your model from the Printer list in the Print dialog Note Click Show Details to switch the setup window to the detailed display 5 Check print se...

Page 223: ...If printing paper such as photo paper that cannot be printed on both sides uncheck the Two Sided checkbox Note Use the Print dialog to set general print settings such as the layout and the print sequence For information about print settings refer to Mac OS help 6 Click Print When you execute printing the printer prints according to the specified settings Note It can take the wireless LAN a few min...

Page 224: ...rientation of loading envelope The print data is rotated by 180 degrees against the print result image Load the envelope in vertically with the address side facing up so that the folded flap of the envelope will be faced down on the right side 224 ...

Page 225: ... appear 2 Select the printer Select the printer listed as Bonjour Multifunction Note Check the following if printer does not appear Printer is on Firewall function of the security software is off In case of wireless LAN connection Printer is either connected to the wireless router or directly connected to the PC In case of wired LAN connection Printer is connected to the network device via LAN cab...

Page 226: ...age Setup Dialog Use this procedure to set the page paper settings before printing 1 Select Page Setup from the File menu of the application software The Page Setup dialog opens Opening the Print Dialog Use this procedure to set the print settings before printing 1 Select Print from the File menu of the application software The Print dialog opens 226 ...

Page 227: ...sent to the printer Open System Preferences and select Printers Scanners To display the printing status screen select the name of your printer model from the printer list and then click Open Print Queue 2 Check the printing status You can check the name of the file being printed or ready for being printed Deletes the specified print job Stops printing the specified document Resumes printing the sp...

Page 228: ...remaining Delete unnecessary print jobs from the print status check screen 1 Open System Preferences and select Printers Scanners 2 Select your model and then click Open Print Queue The print status check screen appears 3 Select the unnecessary print job and click Delete The selected print jobs will be deleted 228 ...

Page 229: ...rinter and PC You cannot remove the AirPrint printer if not logged in as the administrator For information about an administrative user refer to the user s manual for the Mac OS 1 Open System Preferences and select Printers Scanners 2 Delete AirPrint printer from list of printers Select the AirPrint printer you wish to remove from the list of printers and click Click Delete Printer when the confir...

Page 230: ...Printing from Smartphone Tablet Printing from iPhone iPad iPod touch iOS Printing from Smartphone Tablet Android Printing from Windows 10 Mobile Device Printing Scanning with Wireless Direct 230 ...

Page 231: ...ment The iOS device and the printer must be connected to the same network over a LAN or connected directly without wireless router Printing with AirPrint from iOS Device 1 Check that printer power is on Note If Auto power on is enabled printer automatically turns itself on when receiving a print job 2 Load paper in printer 3 Tap operation icon using your iOS device s application The following scre...

Page 232: ...your model name from Printer on Printer Options Important Because some applications do not support AirPrint Printer Options may not be displayed If an application does not let you use printer options you cannot print from that application 232 ...

Page 233: ...in which AirPrint is used When you use the photo application the default paper size is L size in Japan and 4 x6 or KG in other countries and regions When you use the document application the default paper size is letter size in the U S region and A4 in Japan and Europe Important Depending on the device or OS the initial settings of paper size may differ from the above mentioned Test printing is re...

Page 234: ...then tap on it Deleting Print Job To delete a print job with AirPrint use one of the following two methods From printer Use Stop button to cancel the print job From iOS device Click the Home button in the iOS device twice to switch to multitask mode swipe towards the right to display Print Center then tap on it In the screen that appears tap on the print job to be deleted and then tap Cancel Print...

Page 235: ...ect devices to printer 3 Perform printing or scanning operation Important You can connect up to 5 devices to the printer at the same time Check the usage restrictions and switch the printer to the Wireless Direct Restrictions Preparing for Wireless Direct Change settings below to prepare for Wireless Direct Printer s LAN settings Enabling Wireless Direct of Printer Settings of a device to connect ...

Page 236: ...the device name displayed on the touch screen from your device The identifier SSID and the security setting are specified automatically To update them see below Changing Wireless Direct Setting 10 Select OK The Wireless Direct is enabled and a device can be connected to the printer wirelessly Connecting the Device to the Printer 1 Turn on wireless communication on your device Enable Wi Fi on your ...

Page 237: ...ou allow the device to connect to the printer Make sure the name on the touch screen is the same as that of your wireless communication device and select Yes Printing Scanning with Wireless Direct Connect a device and the printer and start printing scanning Note For more on printing or scanning from a device via wireless LAN refer to the device s or application s instruction manual You can print s...

Page 238: ...ys the confirmation screen To update the identifier SSID and the password select Yes To check the security setting and the updated identifier SSID password select Details and select Yes on the screen displayed next To change the password for Wireless Direct Select B to display the setting screen of the password Follow the procedure below to change the password 1 Select the entry field 2 Enter the ...

Page 239: ...mportant To prevent an unauthorized access we recommend you should not change the setting from the default To check the current Wireless Direct settings Select D to display the confirmation screen To check the current Wireless Direct settings select Yes Note If you select Print details you can print the network settings 8 Press HOME button The HOME screen is displayed Note If you change the Wirele...

Page 240: ...Printing Using Operation Panel Printing Photo Data Printing Templates Such as Lined or Graph Paper 240 ...

Page 241: ...Printing Photo Data Printing Photographs Saved on Memory Card Basic Setting Items for Photo Printing Using Operation Panel 241 ...

Page 242: ...rd print menus the photo selection screen is displayed If both photo files and PDF files are saved on the memory card the confirmation screen to select which file you print is displayed Select Print photos in the displayed screen If no printable photo data is saved on the memory card Data of supported types are not saved is displayed on the touch screen If more than 2 000 photo data are saved on t...

Page 243: ... display menus A Total number of copies Total number of copies is displayed When tapping the Check total no of copies screen is displayed and you can check the number of copies for each photo On the Check total no of copies screen you can change the number of copies for each photo B Number of copies Select to specify the number of copies I Flick vertically to specify the number of copies 243 ...

Page 244: ...and specify the number of copies when the desired photo is displayed C Switching group Select to switch the photo group For details Using Useful Display Functions D Settings Select to display the Settings screen You can change the settings of page size media type and print quality and so on For more on the setting items Setting Items for Photo Printing Using Operation Panel E Comparing photos Sele...

Page 245: ... in Select to zoom in on the photo For details Using Useful Display Functions G Date specification Select photo with specifying the date last modified date of data For details Using Useful Display Functions H Multi display Select to display the multiple photos at once 245 ...

Page 246: ...while printing to select next photo Note While you select the photo the printer prints the reserved photos The reserved photo icon appears on the photo included in the print job 2 Specify the number of copies for each photo Note While processing the print job you cannot change the setting for Page size or Type on print settings confirmation screen The setting is the same as the setting for the pho...

Page 247: ...while processing the print job the screen to select a method to cancel reservation is displayed If you select Cancel all reservations you can cancel printing all photos If you select Cancel the last reservation you can cancel the last printing job If there are many print jobs Cannot reserve more print jobs Please wait a while and redo the operation may be displayed on the touch screen In this case...

Page 248: ...t on the upper left on the touch screen to check the message and change the setting The settings of the page size media type etc are retained even if another print menu is selected or the printer is turned off You can specify the following setting items Page size Select the page size of the loaded paper Type Media type Select the media type of the loaded paper Paper src Select a paper source Rear ...

Page 249: ...te As a default photos on the memory card are printed with auto correction applied If No correction is selected photos are printed without correction Red EyeCorrection Corrects red eyes in portraits caused by flash photography Depending on the type of the photo red eyes may not be corrected or parts other than the eyes may be corrected Print date Activates deactivates to print the date shooting da...

Page 250: ...ble Notebook paper You can select three line spacing formats Setting on the touch screen Notebook paper 1 8 mm Notebook paper 2 7 mm Notebook paper 3 6 mm Note You cannot print Notebook paper on B5 sized paper Graph paper You can select two square sizes Setting on the touch screen Graph paper 1 5 mm grid Graph paper 2 3 mm grid Note You cannot print Graph paper on B5 sized paper Checklist You can ...

Page 251: ...3 lines Weekly schedule You can print a weekly schedule form Setting on the touch screen Weekly schedule vertical Monthly schedule You can print a monthly schedule form Setting on the touch screen Monthly schedule calendar Printing template forms Print template form following the procedure below 1 Make sure printer is turned on 2 Load A4 B5 or Letter sized plain paper 3 Select Print on the HOME sc...

Page 252: ...ils are displayed on the touch screen In this case select on the upper left on the touch screen to check the message and change the setting Type Media type The paper type is set to Plain paper Paper src Select a paper source Rear tray Cassette Auto where paper is loaded Note When Auto is selected paper is fed from the paper source where the paper that matches the paper settings page size and media...

Page 253: ...k paper 3 6 mm Graph paper 1 5 mm grid Graph paper 2 3 mm grid Handwriting paper 3 lines Press the Black button for printing following forms Checklist Staff paper 1 10 staves Staff paper 2 12 staves Weekly schedule vertical Monthly schedule calendar 253 ...

Page 254: ...iffers from the print settings Note The default display setting is different between when you print or copy from the operation panel of the printer and when you print using the printer driver Default Setting for Displaying the Message which Prevents Misprinting After loading paper When you close the feed slot cover The screen to register the rear tray paper information is displayed Register the pa...

Page 255: ...proper combination of paper settings you can specify by the printer driver Windows or on the touch screen Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer Driver and the Printer Paper Size When the paper settings for printing or copying are different from the paper information registered to the printer Ex Paper setting for printing or copying A5 Paper i...

Page 256: ... operation is displayed select one of the operations below Note Depending on the setting the choices below may not be displayed Print with the loaded paper Select if you want to print on the paper loaded without changing the paper settings For example when the paper setting for printing or copying is A5 and the paper information registered to the printer is A4 the printer starts printing or copyin...

Page 257: ...ings on the Printer Driver and the Printer Media Type Paper Settings on the Printer Driver and the Printer Paper Size Cancel Cancels printing Select when you change the paper settings specified for printing or copying Change the paper settings and try printing again Default Setting for Displaying the Message which Prevents Misprinting When you print using the operation panel of the printer The mes...

Page 258: ...Copying Making Copies Basics Reducing Enlarging Copies Two Sided Copying Collated Copying Special Copy Menu Copying Using Smartphone or Tablet 258 ...

Page 259: ...e HOME screen Using the Operation Panel 4 Select Standard copy The Copy standby screen is displayed 5 Load original document on platen glass or in ADF 6 Specify settings as necessary A The scanning method and copy layout are displayed Switch the scanning method from the ADF and layout single sided two sided B Specifies the number of copies 259 ...

Page 260: ...ies If you keep touching here the number scrolls by 10 C Displays the print setting items For more on the setting items Setting Items for Copying D Previews an image of the printout on the preview screen For details Displaying Preview Screen E Specifies the page size 260 ...

Page 261: ...DF do not move the original until copying is complete Note To cancel copying touch the Stop button Adding Copying Job Reserve copy If you load the original on the platen glass you can add the copying job while printing Reserve copy The screen below is displayed when you can add the copying job Load the original on the platen glass and press the same button the Color button or the Black button as t...

Page 262: ...ta If you select Cancel the last reservation you can cancel the last copying job If you set a document of too many pages to add the copying job Cannot add more copy jobs Please wait a while and redo the operation may appear on the touch screen Select OK and wait a while and then try copying again If Failed to reserve the copy job Start over from the beginning appears on the touch screen when scann...

Page 263: ... by selecting Settings on the Copy standby screen In Borderless copy Frame erase copy or ID card copy The following screen is displayed before copying Setting Items Flick to display setting items and select the setting item to display the settings Select to specify the setting Note Depending on the copy menu some setting items cannot be selected This section describes the setting items in Copy The...

Page 264: ...h screen Change the setting following the on screen instructions Following setting items can be changed Magnif Magnification Specify the reduction enlargement method Reducing Enlarging Copies Intensity Specify the intensity A Select to activate deactivate automatic intensity adjustment When ON is selected the intensity is adjusted automatically according to the originals loaded on the platen glass...

Page 265: ...ayscale renders tones in a range of grays instead of black or white Layout Select the layout Copying Two Pages onto Single Page Copying Four Pages onto Single Page ADF duplex scan Select whether to perform duplex scanning from the ADF Two Sided Copying 2 sidedPrintSetting Select whether to perform two sided copying Two Sided Copying Collate Select whether to obtain sorted printouts when making mul...

Page 266: ...Scanning Scanning from Computer Windows Scanning from Computer AirPrint Scanning from Operation Panel Scanning Using Smartphone Tablet 266 ...

Page 267: ...rPrint Scanning According to Item Type or Purpose IJ Scan Utility Lite IJ Scan Utility Lite Features Scanning Easily Auto Scan Basics Scanning Documents and Photos Scanning Tips Positioning Originals Scanning from Computer 267 ...

Page 268: ...Item Type or Purpose IJ Scan Utility Lite IJ Scan Utility Lite Features Scanning Easily Auto Scan Basics Scanning Documents and Photos Important Available functions and settings vary depending on your scanner or printer 268 ...

Page 269: ...magazine for better readability and Photo is best suited for scanning photos Note For details on the IJ Scan Utility Lite main screen see IJ Scan Utility Lite Main Screen Save Scanned Images Automatically Scanned images are automatically saved to a preset folder The folder can be changed as needed Note The default save folder is the Pictures folder For how to specify a folder see Settings Dialog A...

Page 270: ...Note To set the applications to integrate with see Settings Dialog 270 ...

Page 271: ...itish background Items printed on white paper hand written text business cards and other unclear items Thin items Thick items When scanning two or more documents from the ADF place documents of the same size 1 Make sure scanner or printer is turned on 2 Place items on platen or ADF Positioning Originals Scanning from Computer 3 Start IJ Scan Utility Lite 4 Click Auto Scanning starts Note To cancel...

Page 272: ...Scanning Multiple Documents at One Time from the ADF Auto Document Feeder 272 ...

Page 273: ...ility Lite 3 To specify the paper size resolution PDF settings etc click Settings and then set each item in the Settings dialog Note Once settings are made in the Settings dialog the same settings can be used for scanning from the next time In the Settings dialog specify image processing settings such as slant correction set where to save the scanned images and more as needed When setting is compl...

Page 274: ...Scanning Tips Positioning Originals Scanning from Computer 274 ...

Page 275: ...g the item type and size does not appear When scanning by specifying the paper size align an upper corner of the item with the corner at the arrow alignment mark of the platen Photos that have been cut to irregular shapes and items smaller than 1 2 inches 3 cm square cannot be cropped accurately when scanning Reflective disc labels may not be scanned as expected If scanned by detecting the item ty...

Page 276: ...lace up to 12 items Positions of slanted items 10 degrees or less are cor rected automatically Important For the portions in which items cannot be scan ned click Home to return to the top page of the Online Manual for your model and search for Loading Originals Placing Documents ADF Auto Document Feeder Important Do not leave thick items on the platen when scanning from the ADF May result in paper...

Page 277: ...h of documents Insert the documents face up until a beep sounds To scan both sides of the documents place the documents face up Note When scanning duplex documents place the front sides facing up They will not be scanned correctly if placed the other way around 277 ...

Page 278: ...Preparing for Faxing Registering Recipients Sending Faxes Using Operation Panel of Printer Sending Faxes from Computer Windows Sending Faxes from Computer Mac OS Receiving Faxes Other Useful Fax Functions 278 ...

Page 279: ...u will not be able to send or receive faxes make copies or scan originals When you are connecting the telephone whether or not you can use it depends upon your telephone line or telephone Setting Up Printer The printer must be set up depending on your telephone line and use of the faxing function All Setup Setting Up the FAX Individual Setup 1 Connecting Telephone Line 2 Setting Telephone Line Typ...

Page 280: ...uring fax transmission or reception the fax image may be corrupted or a communication error may occur Such services as Caller ID etc may not operate properly on the telephone If you cannot avoid parallel connections set the receive mode to TEL priority mode understanding that the above problems may occur You will only be able to receive faxes manually Basic Connection Make sure that the printer is...

Page 281: ...nter you will need to purchase a B T adapter to connect as follows Attach the B T adapter to the modular cable connecting the external device and then connect the B T adapter to the external device jack Connecting Various Lines This section introduces how to connect various lines These are examples and could not be guaranteed to suit every connecting condition For details refer to the instruction ...

Page 282: ...type as you are subscribing to in Telephone line type Setting Telephone Line Type Connecting to an xDSL A Analog Subscriber Line B xDSL modem splitter may not be built in to the modem C Computer D Telephone or answering device Important When the splitter is not built in to the modem do not branch the telephone line before the splitter wall side And also do not connect splitters in parallel The pri...

Page 283: ... Connecting to an ISDN Line For details on ISDN Integrated Service Digital Network connection and settings refer to the manuals supplied with your terminal adapter or dial up router 283 ...

Page 284: ...ice such as an xDSL modem or terminal adapter the telephone line type may not be selected correctly In this case set the line type manually For details on how to set the Telephone line type manually in China Setting the Telephone Line Type Manually in China Note Telephone line type will not appear in countries or regions where Rotary pulse is not supported You can print USER S DATA LIST to check t...

Page 285: ...ally in China 1 Make sure that printer is turned on 2 Select Setup on the HOME screen Using the Operation Panel 3 Select Settings 4 Select Device settings 5 Select FAX settings 6 Select FAX user settings 7 Select Telephone line auto selection The current telephone line type is displayed 8 Check current telephone line type and then select OK Note If you do not need to change the telephone line type...

Page 286: ...9 Select OFF 10 Select a telephone line type Rotary pulse Select when your telephone line type is pulse dialing Touch tone Select when your telephone line type is tone dialing 286 ...

Page 287: ...e for faxes and voice calls you need to connect a telephone or an answering device to the external device jack of this printer For details on how to connect the telephone or the answering device to the printer Basic Connection Setting Receive Mode This section describes the procedure to select the receive mode 1 Make sure that printer is turned on 2 Select FAX on the HOME screen Using the Operatio...

Page 288: ...omes even if it is con nected to the printer depending on the type or settings of the tele phone DRPD or Network switch When receiving voice calls with a telephone or answer ing device connected to the printer and subscribing to a ring pattern detection service provided by your telephone company When a call incomes the telephone will ring The printer detects a fax call by the fax ring pattern If t...

Page 289: ... subscribe to Duplex Ringing service in Hong Kong the number of times the external device rings specified with Ring count in FAX only mode is available in TEL priority mode If you want to specify the number of times the external device rings in TEL priority mode select FAX only mode on the Receive mode settings screen specify the number of times the external device rings with Ring count and then s...

Page 290: ...erent numbers for fax calls and voice calls using only one telephone line Your printer will automatically monitor the ring pattern and will automatically receive the fax if the ring pattern is a fax call To use DRPD follow the procedure below to set the fax ring pattern that matches the pattern assigned by your telephone company Note Contact your local telephone company for detailed information on...

Page 291: ...8 Specify number of time and select OK 9 Select OK The Function list screen is displayed 291 ...

Page 292: ...x telephone number C Unit name D The registered recipient s name is printed when sending faxes E Page number Note You can print USER S DATA LIST to confirm the sender information you have registered Summary of Reports and Lists When sending faxes in black white you can select whether to print the sender information inside or outside the image area Specify the setting on TTI position in Advanced FA...

Page 293: ...at printer is turned on 2 Select Setup on the HOME screen Using the Operation Panel 3 Select Settings 4 Select Device settings 5 Select Device user settings 6 Select Date time setting 7 Set date 1 Select a setting item to change 2 Select number to enter Enter only the last two digits of the year 293 ...

Page 294: ...mmer Time Some countries adopt the daylight saving time summer time system that shifts the clock time forward at certain periods of the year You can set your printer to automatically change the time by registering the date and time that daylight saving time summer time begins and ends Important Not all the latest information of all countries or regions is applied for Daylight saving time setting b...

Page 295: ...r settings 6 Select Daylight saving time setting 7 Select ON To disable summer time select OFF 8 Set date and time when summer time starts 1 Set date when summer time starts Select a setting item to change and then specify the setting Select OK again when all settings are completed 2 Set time in 24 hour format when summer time starts Select a setting item to change and then specify the setting Sel...

Page 296: ... again when all settings are completed 2 Set time in 24 hour format when summer time ends Select a setting item to change and then specify the setting Select OK again when all settings are completed 10 Press HOME button to return to HOME screen Registering User Information This section describes the procedure to register the user information 296 ...

Page 297: ... 2 Select Setup on the HOME screen Using the Operation Panel 3 Select Settings 4 Select Device settings 5 Select FAX settings 6 Select FAX user settings 7 Select User information settings The screen to register the unit name and the unit fax telephone number is displayed 8 Enter unit name 1 Select entry field under Unit name The screen to enter the character is displayed 2 Enter unit name 297 ...

Page 298: ...nter unit fax telephone number 1 Select entry field under Unit TEL The screen to enter the number is displayed 2 Enter unit fax telephone number 3 Select OK Note You can enter the fax telephone number up to 20 digits including spaces For details on how to enter or delete characters Entering Numbers Letters and Symbols 10 Select Register to finalize registration 298 ...

Page 299: ...Registering Recipients Registering Recipients Using Operation Panel of Printer Registering Recipients Using Speed Dial Utility2 Windows Registering Recipients Using Speed Dial Utility2 Mac OS 299 ...

Page 300: ...istered recipients in the group Registering Recipients in Group Dial Number of registrations total of individual recipients and group dials Up to 100 Note To change the registered information of the recipient or the group dial see Changing Registered Information To delete the registered information of the recipient or the group dial see Deleting Registered Information To print a list of the recipi...

Page 301: ...4 Select TEL number registration 5 Select Directory registration The screen to select an ID number is displayed Note If you already registered the recipients the recipients name is displayed next to the ID number If you already registered the group dial the icon and the group name are displayed next to the ID number 6 Select an unregistered ID number Note If you already registered the recipients a...

Page 302: ... step From outgoing call log When you select this registration method the screen to select the fax telephone number from the outgoing call logs is displayed Selecting a fax telephone number from the outgoing call logs the screen to register the recipient s fax telephone number and name is displayed Go to next step From incoming call log When you select this registration method the screen to select...

Page 303: ...d If you do not change the name go to next step 1 Select entry field of name The screen to enter the character is displayed 2 Enter recipient s name 3 Select OK Note You can enter the name up to 16 characters including spaces Entering Numbers Letters and Symbols 11 Enter recipient s fax telephone number If you select a fax telephone number on From outgoing call log or From incoming call log the fa...

Page 304: ...hone line type in FAX user settings under FAX settings is set to Rotary pulse you can enter a tone T by selecting the Tone key 12 Select Register to finalize registration Note To register another recipient s number and name select an unregistered ID number and operate in the same procedure You can check the recipient s numbers and names you have registered by printing RECIPIENT TELEPHONE NUMBER LI...

Page 305: ...r registration 5 Select Directory registration The screen to select an ID number is displayed Note If you already registered the recipients the recipients name is displayed next to the ID number If you already registered the group dial the icon and the group name are displayed next to the ID number 6 Select an unregistered ID number Note If you already registered the recipients and they are displa...

Page 306: ...eld of group name The screen to enter the character is displayed 2 Enter group name 3 Select OK Note You can enter the name up to 16 characters including spaces Entering Numbers Letters and Symbols 9 Register registered recipient as a member of group dial 1 Select Add member The printer s directory is displayed 306 ...

Page 307: ...to select an initial You can search the registered recipient by initial By selecting the initial the registered recipients are displayed in alphabetical order from the selected character C Select to display the screen to select an ID number of the registered recipient You can search the registered recipient by ID number 307 ...

Page 308: ... The member to register is displayed on the list Note To delete the recipient from the group dial select a recipient that you want to delete from the list After the confirmation screen is displayed select Yes to delete the recipient from the group dial 3 To add another member select Add member again The printer s directory is displayed 4 Select a recipient to register as group member The member to...

Page 309: ...omplete to finalize registration Note To register another group select an unregistered ID number and operate in the same procedure You can check the recipients you have registered to the group dial by printing GROUP DIAL TELEPHONE NO LIST Printing List of Registered Destinations 309 ...

Page 310: ... The registered information screen of the selected recipient is displayed 2 Select entry field of name or entry field of fax telephone numbers The each edit screen is displayed 3 Change name or fax telephone numbers 4 Select OK The touch screen returns to the registered information screen 5 Select Register To change a group dial 1 Select Edit group dial The registered information screen of the gro...

Page 311: ...When the confirmation screen is displayed select Yes to delete the recipient from the group dial 5 Select Complete to finalize changing 311 ...

Page 312: ...played 3 Select Function list The Function list screen is displayed 4 Select TEL number registration 5 Select Directory registration 6 Select a recipient or a group dial to delete 7 Delete registered information To delete an individual recipient 1 Select Delete recipient 2 When confirmation screen is displayed select Yes to delete To delete a group dial 1 Select Delete group dial 2 When confirmati...

Page 313: ...unction list screen is displayed 5 Select Print reports lists 6 Select Directory list 7 Select an item to print If you selected Recipient The confirmation screen to select whether to print the list in alphabetical order is displayed If you select Yes Prints RECIPIENT TELEPHONE NUMBER LIST in alphabetical order If you select No Prints RECIPIENT TELEPHONE NUMBER LIST in the order of the ID number If...

Page 314: ...ons it is recommended that you backup the registered data on the computer using Speed Dial Utility2 Starting Up Speed Dial Utility2 Speed Dial Utility2 Dialog Saving Registered Telephone Directory on Printer to Your Computer Registering a Fax telephone Number Using Speed Dial Utility2 Changing a Fax telephone Number Using Speed Dial Utility2 Deleting a Fax telephone Number Using Speed Dial Utility...

Page 315: ...on to use Speed Dial Utility2 via LAN connection The password entry screen may appear during startup or operation If it appears enter the administrator password and then click OK If you do not know the administrator password contact the administrator of the printer Follow the procedure below to start up Speed Dial Utility2 1 Select Applications on Go menu of Finder 2 Double click Canon Utilities f...

Page 316: ...al For printer that supports both wireless LAN connection and wired LAN connection MAC address of wired LAN connection is displayed regardless of the connection method 2 Display Printer Settings Loads the telephone directory registered on the printer that selected for Printer Name into Speed Dial Utility2 3 Setting Item List Selects a setting item for editing Choose one item from TEL Number Regist...

Page 317: ... Edit button 6 Load from PC Displays the telephone directory saved on the computer 7 Instructions Displays this guide 8 Exit Quits Speed Dial Utility2 Information registered or edited using Speed Dial Utility2 is neither saved on the computer nor registered on the printer 9 Save to PC Saves the telephone directory edited using Speed Dial Utility2 on the computer 10 Register to Printer Registers th...

Page 318: ...ber and rejected numbers that registered on the printer to the computer 1 Start up Speed Dial Utility2 2 Select a printer from Printer Name list box and then click Display Printer Settings 3 Click Save to PC 4 Enter file name on displayed screen and then click Save Note The data of the telephone directory RSD file rsd can be imported to other printer Registering Telephone Directory Has been Saved ...

Page 319: ...splay Printer Settings 3 Click TEL Number Registration from Setting Item List The list of registered fax telephone numbers is displayed 4 Select an unoccupied code from list and then click Edit The Individual or Group Selection dialog is displayed 5 Click Register individual TEL number or Register group dial and then click Next If Register individual TEL number is selected 1 Enter name 2 Enter fax...

Page 320: ...roup dial repeat steps 4 to 6 To save the registered information on the computer 1 Click Save to PC 2 Enter file name on displayed screen and then click Save To register the registered information to the printer 1 Click Register to Printer 2 When message appears check it and click OK The information is registered to the printer 320 ...

Page 321: ...r Name list box and then click Display Printer Settings 3 Click TEL Number Registration from Setting Item List The list of registered fax telephone numbers is displayed 4 Select a code to change from list and then click Edit If an individual fax telephone number is selected 1 Enter a new name 2 Enter a new fax telephone number If a group dial is selected 1 Enter a new group name 2 Add or delete a ...

Page 322: ...rs or group dials repeat steps 4 and 5 To save the edited information on the computer 1 Click Save to PC 2 Enter file name on displayed screen and then click Save To register the edited information to the printer 1 Click Register to Printer 2 When message appears check it and click OK The information is registered to the printer 322 ...

Page 323: ... fax telephone numbers is displayed 4 Select a code to delete from list and then click Delete Note To delete all fax telephone numbers on the list click Select All and then Delete 5 When confirmation screen appears click OK The selected fax telephone number is deleted To continue deleting fax telephone numbers repeat steps 4 and 5 To save the edited information on the computer 1 Click Save to PC 2...

Page 324: ...er s information is displayed 4 Select an item to change and then click Edit The User Information dialog is displayed 5 Enter new user s name on User Name and new fax telephone number in TEL Number and then click OK To save the edited information on the computer 1 Click Save to PC 2 Enter file name on displayed screen and then click Save To register the edited information to the printer 1 Click Re...

Page 325: ...played To register a rejected number 1 Select an unoccupied code from list and then click Edit 2 Enter fax telephone number in Rejected Number dialog and then click OK To change a rejected number 1 Select a code to change from list and then click Edit 2 Enter fax telephone number in Rejected Number dialog and then click OK To delete a rejected number 1 Select a code to delete from list and then cl...

Page 326: ... using Speed Dial Utility can be loaded 1 Start up Speed Dial Utility2 2 Select a printer from Printer Name list box and then click Display Printer Settings 3 Click Load from PC 4 Select a data of telephone directory RSD file rsd to register to your printer 5 Click Open on dialog The selected telephone directory is displayed Note If you select the data of the telephone directory RSD file rsd that ...

Page 327: ...Sending Faxes Using Operation Panel of Printer Sending Faxes by Entering Fax Telephone Number Basic Resending Faxes Redialing Busy Number Setting Items for Sending Faxes 327 ...

Page 328: ...ng on the telephone Sending Fax after Speaking on Telephone 1 Make sure that printer is turned on 2 Load documents on platen glass or in ADF Note For details on the types conditions of document and how to load the document Loading Originals 3 Select FAX on the HOME screen Using the Operation Panel The Fax standby screen is displayed A Receive mode The receive mode selected currently is displayed B...

Page 329: ... to Registered Recipient H Current state The current state is displayed I Send Settings Setting Items for Sending Faxes Note If you have not set up the printer for sending receiving faxes yet the message for setup is displayed on the touch screen when you select FAX on the HOME screen for the first time When you set up for faxing follow the procedure according to the instructions on the touch scre...

Page 330: ...Enters a pause P C Delete Deletes the entered number D Blank space Enters a blank space 3 Select OK The touch screen returns to the Fax standby screen 5 Press Color button for color transmission or Black button for black white transmission 330 ...

Page 331: ...n screen asking you if you load the next document is displayed To send the scanned document select Send now to start sending it To send two or more pages follow the message to load the next page and select Scan After scanning all pages select Send now to start sending Note To cancel sending the fax press the Stop button Note When your printer is connected to a PBX Private Branch Exchange system re...

Page 332: ...r Automatic Redialing You can enable or disable automatic redialing If you enable automatic redialing you can specify the maximum number of redial attempts and the length of time the printer waits between redial attempts Enable and specify the automatic redialing setting on Auto redial in Advanced FAX settings under FAX settings Advanced FAX settings Important While automatic redialing the unsent ...

Page 333: ...ports color faxing Note For manual redialing the printer memorizes up to 10 recent recipients dialed by entering the fax telephone numbers Note that the printer does not memorize any recipients dialed using the redial function or selecting from the directory To cancel manual redialing press the Stop button To cancel a fax transmission while it is in progress press the Stop button and then follow t...

Page 334: ...nt documents Extra fine Suitable for detailed illustration or fine print quality documents If the recipient s fax device is not compatible with Extra fine 300 x 300 dpi the fax will be sent in the Standard or Fine resolution Photo Suitable for photographs Note When sending a color fax documents are always scanned in the same resolution 200 x 200 dpi The image quality compression rate is determined...

Page 335: ...Select a setting of the scan contrast from Lower Standard and Higher The touch screen returns to the Fax standby screen when you finish specifying the setting and selecting OK 335 ...

Page 336: ...Sending Faxes from Computer Mac OS Sending Faxes Using AirPrint General Notes Fax Transmission Using AirPrint 336 ...

Page 337: ...ted correctly Adding Printer to Computer 1 Open System Preferences and select Printers Scanners Print Scan 2 Click to display printer list 3 Select printer model name with Bonjour Multifunction displayed Note If the printer does not appear check the following The printer is turned on The firewall function of the security software is off The printer is connected to the access point or directly conn...

Page 338: ... 3 Open Print dialog To open the Print dialog you typically select Print from the File menu of your application software 4 Select Canon XXX series Fax where XXX is the model name from Printer list 5 Specify fax paper settings as needed 338 ...

Page 339: ...6 Enter fax telephone numbers in To 339 ...

Page 340: ...busy the number is redialed automatically according to the automatic redialing setting of the printer You can enable or disable automatic redialing If you enable automatic redialing you can specify the maximum number of redial attempts and the length of time the printer waits between redial attempts Note To cancel automatic redialing wait until redialing starts and then press the printer s Stop bu...

Page 341: ... Character Explanation 0 9 For use in telephone and fax numbers space To make the number easier to read You cannot insert a space at the front of a number You can use the following characters for Dialing Prefix Character Explanation 0 9 For use in telephone and fax numbers p To place a pause between numbers T Numbers after the T will be sent as a tone signal space To make the number easier to read...

Page 342: ...Receiving Faxes Receiving Faxes Changing Paper Settings Memory Reception 342 ...

Page 343: ... standby screen is displayed 3 Check receive mode setting Check the receive mode setting displayed on the Fax standby screen Note For details on how to change the receive mode Setting Receive Mode 4 Load paper Load the sheets of plain paper 5 Specify paper settings as necessary Changing Paper Settings This completes the preparation for receiving fax When a fax is received it is printed on the load...

Page 344: ...cally Saving Received Faxes Automatically on Memory Card When TEL priority mode is selected When the call is a fax The telephone will ring when a call incomes Pick up the handset If you hear the fax tone wait for at least 5 seconds after it stops and then hang up the handset The printer will receive the fax Note If the printer will not switch to fax reception select FAX again on the HOME screen an...

Page 345: ...at least 5 seconds after it stops and then hang up the handset If Manual auto switch ON is selected in Advanced set RX start time to longer than the time before the answering device starts playing the answering message After making this setting we recommend that you call the answering device using a mobile phone etc to confirm that messages are recorded successfully in the answering device Set you...

Page 346: ...r Network switch is selected When the call is a fax The telephone will ring when a call incomes The printer will receive the fax automatically when the fax ring pattern is detected Note You can change the number of times to ring the telephone Advanced Settings of Receive Mode When the call is a voice call The telephone will ring when a call incomes When the printer does not detect the fax ring pat...

Page 347: ...y For DRPD You need to select the appropriate ring pattern on the printer Setting DRPD Ring Pattern US and Canada only For Network switch The name of this service varies depending on the country or region of purchase This setting may not be also available depending on the country or region of purchase 347 ...

Page 348: ...rinter s Memory If no paper is loaded or paper has run out while printing is in progress the received faxes are stored in the printer s memory and the error message for no paper is displayed on the touch screen In this case load paper and select OK You can also press the Stop button to close the message and print the stored documents in the printer s memory later Printing Document in Printer s Mem...

Page 349: ...gs page size and media type is loaded D 2 sidedPrintSetting Select two sided printing or single sided printing Two sided printing is available for black white faxes Color faxes are printed on the single side of paper regardless of this setting After 2 sided is selected for 2 sidedPrintSetting select Advanced to specify the stapling side Note When Page size is set to A4 or Letter the received faxes...

Page 350: ...eived documents in Auto print settings under FAX settings Auto print settings An error has occurred on the printer If you select Print for Received documents in Auto print settings under FAX settings a received fax will be printed automatically However if any of the following errors occurs the received fax will not be printed It will instead be stored in the printer s memory When the error is reso...

Page 351: ...a fax Press the HOME button and select FAX to resume printing of the fax Note The printer can store up to max 250 pages max 30 documents of faxes in the printer s memory When using ITU T No 1 chart Standard mode If the printer s memory becomes full during memory reception only pages which already have been received are stored in the memory Print the received faxes stored in the printer s memory sa...

Page 352: ...Other Useful Fax Functions Document Stored in Printer s Memory 352 ...

Page 353: ...d fax Important If you unplug the power cord of the printer all faxes stored in the printer s memory are deleted For details on how to unplug the power cord refer to Unplugging the Printer You can print or delete the faxes stored in the printer s memory You can also save the received faxes stored in the printer s memory on the memory card To print a document in the printer s memory Printing Docume...

Page 354: ...e Fax standby screen is displayed 4 Select Function list The Function list screen is displayed 5 Select Memory reference The memory list is displayed A Date and time of transaction and fax telephone number B Transaction number TX RX NO A transaction number from 0001 to 4999 indicates a document being sent A transaction number from 5001 to 9999 indicates a document being received C Color informatio...

Page 355: ...mory There is no document that can be printed is displayed Select OK to return to the previous screen The confirmation screen to select whether to print only the first page of the document is displayed If you select Yes only the first page of the document will be printed The document is still stored in the printer s memory If you select No all pages of the document will be printed The screen to co...

Page 356: ... printer is turned on 2 Select FAX on the HOME screen Using the Operation Panel The Fax standby screen is displayed 3 Select Function list The Function list screen is displayed 4 Select Memory reference The memory list is displayed A Date and time of transaction and fax telephone number B Transaction number TX RX NO A transaction number from 0001 to 4999 indicates a document being sent A transacti...

Page 357: ...the specified document is not stored in the printer s memory There is no document that can be deleted is displayed Select OK to return to the previous screen The confirmation screen is displayed If you select Yes the specified document is deleted from printer s memory To delete all documents stored in the printer s memory Select Batch process and then select Delete all documents The confirmation s...

Page 358: ...ss of data for whatever reason even within the warranty period Note When saving a specified document you specify it by its transaction number If you do not know the transaction number for your target document print the list of documents MEMORY LIST first Printing Document in Printer s Memory After saving the fax in the printer s memory to the memory card the fax is still stored in the printer s me...

Page 359: ... printer s memory There is no document that can be saved is displayed Select OK to return to the previous screen Select Memory card as the destination The specified document is saved on the memory card To save all the received documents stored in the printer s memory on the memory card Select Batch process and then select Save all RX documents Select Memory card as the destination All documents ar...

Page 360: ... File name file extension PDF Running numbers starting from FAX_0001 File date The date and time of saving as set in the printer For details on how to set the date and time Setting Date and Time 360 ...

Page 361: ...nt or Connect Error Installation Cannot Install MP Drivers Windows Fax Cannot Send a Fax Cannot Receive a Fax Cannot Print a Fax Setting Up the Fax An Error Occurs Message Support Code Appears Frequently Asked Questions Examples of Problems Printer Does Not Work Power Does Not Come On Power Shuts Off By Itself Display on Touch Screen Is Off USB Connection Problems Cannot Communicate with Printer v...

Page 362: ... Used After Replacing Wireless Router or Changing Its Settings Message Appears on Computer During Setup Checking Network Information Restoring to Factory Defaults Cannot Set Correctly Installation Cannot Install MP Drivers Windows Easy WebPrint EX Does Not Start or Easy WebPrint EX Menu Does Not Appear Windows Updating MP Drivers in Network Environment Windows Error or Message Appears An Error Occ...

Page 363: ...Mechanical Problems Installation and Download Problems Errors and Messages If You Cannot Solve a Problem 363 ...

Page 364: ...r Cannot Be Used After Replacing Wireless Router or Changing Its Settings Cannot Access to Internet on Wireless LAN from Communication Device Connecting Printer and Wireless Router Using Easy wireless connect Cannot Connect Smartphone Tablet to Wireless Router Error Occurs During Wireless LAN Setup Connecting to Another Computer via LAN Changing from USB to LAN Connection Cannot Print or Connect L...

Page 365: ... Cannot Print or Connect LAN Setting Tips Changing LAN Settings Network Key Unknown Administrator Password Set for Printer Unknown Checking Network Information Restoring to Factory Defaults Printing Network Settings Default Network Settings Changing LAN Connection Method Changing Wireless LAN Connection Method Checking Status Code Printing Scanning from Smartphone Tablet Cannot Print Scan from Sma...

Page 366: ...tory Defaults Default Network Settings Connecting to Another Computer via LAN Changing from USB to LAN Connection Printing Network Settings Changing LAN Connection Method Changing Wireless LAN Connection Method Checking Status Code Problems while Using Printer Message Appears on Computer During Setup Printing Is Slow Ink Level Not Shown on Printer Status Monitor Windows Packets Are Sent Constantly...

Page 367: ...Network Communication Problems Cannot Find Printer on Network Network Connection Problems Other Network Problems 367 ...

Page 368: ... Cannot Find Printer on Check Printer Settings Screen During Setup Windows Cannot Proceed beyond Printer Connection Screen While using printer Cannot Find Printer while Using Wireless LAN Note You cannot use the wireless LAN and the wired LAN at the same time 368 ...

Page 369: ...less LAN Settings Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup Windows Checking Wireless LAN Environment Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup Windows Checking Printer s IP Address Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup Windows Checking Security Software Settings Cannot Find Printer o...

Page 370: ...nter on Check Printer Settings Screen During Wired LAN Setup Windows Checking Security Software Settings Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup Windows Checking Router Settings 370 ...

Page 371: ...printer and network device to become ready for use once they are turned on Wait a while after turning on the printer or network device and then click Redetect on the Check Printer Settings screen to redetect the printer If the printer is found follow the instructions on the screen to continue to set up network communication If printer and network device are on If the network devices are on turn th...

Page 372: ...r Settings screen to cancel to set up the network communication After that configure the computer and network device For the procedures refer to the instruction manuals supplied with the computer and network device or contact their manufacturers If you can view web pages after configuring the computer and network device try to set up the network communication from the beginning If above does not s...

Page 373: ...w wireless communication Make sure the or icon is displayed on the touch screen If icon is not displayed The printer is not set to allow wireless communication Turn on wireless communication on the printer If icon is displayed Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup Windows Checking Wireless LAN Environment 373 ...

Page 374: ...be used Place the wireless router and printer where there are no obstacles between them Wireless communication between different rooms or floors is generally poor Wireless communication can be impeded by building materials containing metal or concrete If the printer cannot communicate with the computer over a wireless LAN due to a wall place the printer and the computer in the same room In additio...

Page 375: ...For more on the wireless router refer to the instruction manual supplied with the wireless router or contact its manufacturer After taking measures above click Redetect on the Check Printer Settings screen to redetect the printer If the printer is found follow the instructions on the screen to continue to set up network communication If the printer cannot be detected the printer is not connected t...

Page 376: ...another device To check the printer s IP address print out the network settings information or use the operation panel to display it Display on the touch screen LAN settings Print the network settings Printing Network Settings If the IP address is not specified correctly See If an error screen appears and specify the IP address If the IP address is specified correctly Cannot Find Printer on Check ...

Page 377: ...g the software to access click Redetect on the Check Printer Settings screen to redetect the printer If the printer is found follow the instructions on the screen to continue to set up network communication If no message appears Cancel the setup and then set the security software to allow Canon software to access the network The file Setup exe or Setup64 exe in the win Driver DrvSetup folder on th...

Page 378: ...y and DHCP function Make sure the same radio channel is assigned to the wireless router and the printer To check the settings of the wireless router see the instruction manual supplied with the wireless router or contact the manufacturer After checking the wireless router settings click Redetect on the Check Printer Settings screen to redetect the printer If the printer is found follow the instruc...

Page 379: ... printer and network device to become ready for use once they are turned on Wait a while after turning on the printer or network device and then click Redetect on the Check Printer Settings screen to redetect the printer If the printer is found follow the instructions on the screen to continue to set up the network communication If LAN cable is connected and printer and network device are on If th...

Page 380: ...nter Settings screen to cancel to set up the network communication After that configure the computer and network device For the procedures refer to the instruction manuals supplied with the computer and network device or contact their manufacturers If you can view web pages after configuring the computer and network device try to set up the network communication from the beginning If you can view ...

Page 381: ... displayed on the touch screen If icon is not displayed The printer is not set to allow wired communication Turn on wired communication on the printer Once you have turned on wired communication redo the network communication setup from the beginning If icon is displayed Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup Windows Checking Printer s IP Address 381 ...

Page 382: ...another device To check the printer s IP Address print out the network settings information or use the operation panel to display it Display on the touch screen LAN settings Print the network settings Printing Network Settings If the IP address is not specified correctly See If an error screen appears and specify the IP address If the IP address is specified correctly Cannot Find Printer on Check ...

Page 383: ... the software to access click Redetect on the Check Printer Settings screen to redetect the printer If the printer is found follow the instructions on the screen to continue to set up the network communication If no message appears Cancel the setup and then set the security software to allow Canon software below to access the network The file Setup exe or Setup64 exe in the win Driver DrvSetup fol...

Page 384: ...ring MAC address filtering and DHCP function For more on checking the settings of the router refer to the instruction manual supplied with the router or contact its manufacturer After checking the router settings click Redetect on the Check Printer Settings screen to redetect the printer If the printer is found follow the instructions on the screen to continue to set up network communication 384 ...

Page 385: ...lied with the USB cable Check2 Follow procedure below to connect printer and computer again Important For Mac OS make sure the lock icon is on the lower left of the Printers Scanners screen If the icon locked is displayed click the icon to unlock The administrator name and the password are necessary to unlock 1 Unplug USB cable from printer and computer and connect it again 2 Make sure no printer ...

Page 386: ...ing you that installation has not been completed appears click Abort on displayed screen and finish setup If the Connection failed screen appears 1 Click Next 2 Click Next on displayed screen 3 Click Back to Top on Select Printer screen 4 Click Exit on Start Setup screen and finish setup 3 Turn off printer 4 Restart computer 5 Make sure you have no application software running 6 Perform setup on w...

Page 387: ...eb page For Mac OS Perform setup from the web page Note IJ Network Device Setup Utility allows you to diagnose and repair the network status Download it from the web page For Windows For Mac OS Check4 Make sure printer and wireless router network settings match Make sure the network settings of the printer e g wireless router name SSID network key etc are identical with those of the wireless route...

Page 388: ...ace the printer and the computer in the same room In addition if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby it may cause interference Place the wireless router as far away from interference sources as possible Note Though an antenna is attached to most wireless routers note that some of them have it inside Check6 Make sure w...

Page 389: ...is off If your security software s firewall is on a message may appear warning you that Canon software is attempting to access the network If this warning message appears set security software to always allow access If you are using any programs that switch between network environments check their settings Some programs use a firewall by default Check10 If printer is connected to an AirPort Base S...

Page 390: ...Network Connection Problems Printer Suddenly Cannot Be Used Network Key Unknown Printer Cannot Be Used After Replacing Wireless Router or Changing Its Settings 390 ...

Page 391: ...d on again It may be necessary to resolve wireless router problems e g update interval of a key problems of DHCP update interval energy saving mode etc or to update the wireless router firmware For details contact the manufacturer of your wireless router Check2 Can you view any web pages on your computer Make sure your computer is connected to the wireless router properly For more on checking comp...

Page 392: ...ded by building materials containing metal or concrete If the printer cannot communicate with the computer over a wireless LAN due to a wall place the printer and the computer in the same room In addition if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby it may cause interference Place the wireless router as far away from interf...

Page 393: ...y programs that switch between network environments check their settings Some programs use a firewall by default Check10 If printer is connected to an AirPort Base Station via LAN make sure you use alphanumeric characters for network identifier SSID Mac OS If the problem is not resolved redo setup For Windows Perform setup using the Setup CD ROM or from the web page For Mac OS Perform setup from t...

Page 394: ... panel of the printer or print out the network setting information of the printer Display on the touch screen LAN settings Print the network settings Printing Network Settings Check6 Make sure the printer is not placed too far away from the device Place the device and printer where there are no obstacles between them Wireless communication between different rooms or floors is generally poor Wirele...

Page 395: ... Connected to the Network Check1 Make sure the computer is connected to the wireless router For more on how to check the computer settings or connection status see your computer instruction manual or contact its manufacturer Check2 If MP Drivers are not installed install them Windows Install the MP Drivers using the Setup CD ROM or install them from the Canon website Check3 When using wireless LAN...

Page 396: ...tility See below for starting up IJ Network Device Setup Utility For Windows Starting Up IJ Network Device Setup Utility For Mac OS Starting Up IJ Network Device Setup Utility Setting an Encryption Key For more on setting up a wireless router see the instruction manual provided with the wireless router or contact its manufacturer Make sure your computer can communicate with the wireless router Not...

Page 397: ... to 4 and authentication method must be the same for the wireless router the printer and your computer To communicate with a wireless router that uses automatically generated WEP keys you must set the printer to use the key generated by the wireless router entering it in hexadecimal format For Windows When the WEP Details screen appears after you click Search on the Network Settings Wireless LAN s...

Page 398: ...e Setup Utility For Windows Starting Up IJ Network Device Setup Utility For Mac OS Starting Up IJ Network Device Setup Utility If this does not solve the problem see below Cannot Communicate with Printer After Enabling MAC IP Address Filtering or Encryption Key on Wireless Router With Encryption On Cannot Communicate with Printer After Changing Encryption Type at Wireless Router Cannot Communicate...

Page 399: ...to use and the authentication method must be the same for the printer the wireless router and the computer For details see Setting an Encryption Key With Encryption On Cannot Communicate with Printer After Changing Encryption Type at Wireless Router If you change the encryption type for the printer and it subsequently cannot communicate with the computer make sure the encryption type for the compu...

Page 400: ...Other Network Problems Checking Network Information Restoring to Factory Defaults 400 ...

Page 401: ...C address on the touch screen System information Checking Computer IP Address or MAC Address To check the IP Address or MAC address of your computer follow the instructions below For Windows 1 Select Command Prompt as shown below In Windows 10 right click Start button and select Command Prompt In Windows 8 1 select Command Prompt from the Start screen If Command Prompt is not displayed on the Star...

Page 402: ...the ping command and press Enter The ping command is as follows ping XXX XXX XXX XXX XXX XXX XXX XXX is the IP address of the target device If communication is taking place a message like the one shown below appears Reply from XXX XXX XXX XXX bytes 32 time 10ms TTL 255 If Request timed out appears communication is not taking place For Mac OS 1 Start Network Utility as shown below Select Computer f...

Page 403: ...ing place Otherwise computer is communicating with target device Checking Network Setting Information To check the printer s network settings information print out the network settings information or use the operation panel to display it Display on the touch screen LAN settings Print the network settings Printing Network Settings 403 ...

Page 404: ...restoring it to the factory defaults redo setup using the Setup CD ROM or from the web page For Mac OS Initialization erases all network settings on the printer making printing scanning or faxing operation from a computer over a network impossible To use the printer over a network again after restoring it to the factory defaults redo setup from the web page Initialize the network setting using the...

Page 405: ...Printing Problems Printing Does Not Start No Ink Comes Out Paper Does Not Feed Properly No Paper Error Print Results Are Unsatisfactory 405 ...

Page 406: ...ld also be a problem with the USB cable Replace the USB cable and retry the printing If you use the printer over a LAN make sure the printer is correctly set up for network use Note IJ Network Device Setup Utility allows you to diagnose and repair the network status Download it from the web page For Windows For Mac OS Check3 Make sure paper settings match information set for rear tray or cassette ...

Page 407: ...Print dialog box Note To make the printer the one selected by default select Set as Default Printer For Mac OS Make sure your printer s name is selected in Printer in the Print dialog Note To make the printer the one selected by default select the printer for Default printer Check6 Is print data extremely large Windows Click Print Options on Page Setup sheet of the printer driver Then set Preventi...

Page 408: ... head cleaning and print head deep cleaning see If Printing Is Faint or Uneven If nozzle check pattern is not printed correctly Check if the ink tank for the problem color is empty If the ink tank is not empty perform print head cleaning and try printing the nozzle check pattern again If problem is not resolved after performing print head cleaning twice Perform print head deep cleaning If the prob...

Page 409: ...right and left paper guides with the paper stack Loading Paper In the cassette be sure to load only plain paper When you load the paper on the cassette place the print side facing DOWN and align the right left front paper guides with the paper stack Loading Paper Check3 Is paper too thick or curled Unsupported Media Types Check4 When loading postcards or envelopes consider the following If a postc...

Page 410: ...off the printer unplug it from the power supply then remove the foreign object Note If the feed slot cover is opened close it slowly Check7 Clean paper feed roller Cleaning Paper Feed Rollers Note Cleaning the paper feed roller abrades it so do this only when necessary Check8 If two or more sheets of paper feed from cassette at once clean inside of cassette 410 ...

Page 411: ...port unit cover and rear cover attached properly See Rear View for the positions of the transport unit cover and the rear cover If the measures above do not solve the problem contact your nearest Canon service center to request a repair 411 ...

Page 412: ...inter for Copying Check the settings using the operation panel Setting Items for Copying Copying a photo Check the settings using the operation panel Copying Photos Printing from memory card Check the settings using the operation panel Setting Items for Photo Printing Using Operation Panel Printing from a PictBridge Wireless LAN compliant device Check the settings on your PictBridge Wireless LAN c...

Page 413: ...Blank Printing Is Blurry Colors Are Wrong White Streaks Appear Lines Are Misaligned Paper Is Smudged Printed Surface Is Scratched Cannot Complete Printing Vertical Line Next to Image Part of Page Is Not Printed Windows Lines Incomplete or Missing Windows Images Incomplete or Missing Windows Ink Blots Paper Curl Back of Paper Is Smudged Uneven or Streaked Colors 413 ...

Page 414: ...Paper Is Blank Printing Is Blurry Colors Are Wrong White Streaks Appear Printing Is Blurry Colors Are Wrong 414 ...

Page 415: ...nk tank B peel it off Check4 Are the print head nozzles clogged Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles For details on printing the nozzle check pattern print head cleaning and print head deep cleaning see If Printing Is Faint or Uneven If nozzle check pattern is not printed correctly Check if the ink tank for the problem color is emp...

Page 416: ...nstruction manual supplied with the paper for detailed information on the printable side When copying see also the sections below Check6 Is platen glass or glass of ADF dirty Clean the platen glass or the glass of ADF Cleaning the Platen Glass and Document Cover Cleaning the ADF Auto Document Feeder Note If the glass of ADF is dirty black streaks appear on the paper as shown below Check7 Make sure...

Page 417: ...y adjust the print head position Aligning the Print Head Note If the problem is not resolved after performing the print head alignment perform print head alignment manually from your computer For Windows Adjusting Print Head Position For Mac OS Adjusting Print Head Position Check3 Increase print quality and try printing again Increasing the print quality using the printer driver may improve the pr...

Page 418: ...t curl before loading paper We recommend putting unused paper back into the package and storing it flat Plain Paper Turn the paper over and reload it to print on the other side Leaving the paper loaded on the rear tray for a long time may cause the paper to curl In this case load the paper with the other side facing up It may resolve the problem Other Paper If the paper corners curl more than 0 1 ...

Page 419: ...to prevent paper abrasion Adjusting the setting to prevent paper abrasion will widen the clearance between the print head and the paper If you notice abrasion even with the media type set correctly to match the paper set the printer to prevent paper abrasion using the operation panel or the computer This may reduce the print speed Once you have finished printing undo this setting Otherwise it will...

Page 420: ...ng Check6 Do not print outside recommended printing area If you print outside the recommended printing area of your paper ink may stain the lower edge of the paper Resize the document using application software Print Area Check7 Is platen glass dirty Clean the platen glass Cleaning the Platen Glass and Document Cover Check8 Is paper feed roller dirty Clean paper feed roller Cleaning the Paper Feed...

Page 421: ...re printer is turned on 2 Open printer driver setup window Opening Printer Driver s Setup Screen 3 Click Maintenance tab and Custom Settings 4 Drag Ink Drying Wait Time slide bar to set the wait time and click OK 5 Check message and click OK For Mac OS Set the waiting time using Remote UI Changing the Printer Operation Mode 421 ...

Page 422: ...s Are Unsatisfactory Note The direction of the vertical line pattern may vary depending on the image data or the print setting This printer performs automatic cleaning when necessary to keep printouts clean A small amount of ink is ejected for cleaning Although the ink is normally ejected onto the ink absorber at the outer edge of the paper it may get onto the paper if the loaded paper is larger t...

Page 423: ...Scanning Problems Mac OS Scanning Problems 423 ...

Page 424: ...Scanning Problems Scanner Does Not Work Scanner Driver Does Not Start 424 ...

Page 425: ...nnection check the connection status and reconnect as needed Check 3 With USB connection connect the USB cable to a different USB port on the computer Check 4 If the USB cable is connected to a USB hub remove it from the USB hub and connect it to a USB port on the computer Check 5 Restart the computer 425 ...

Page 426: ...lication software supports AirPrint Check 2 Select your scanner or printer on the application s menu Note The operation may differ depending on the application Check 3 Scan and save images with IJ Scan Utility Lite and open the files in your application 426 ...

Page 427: ...Faxing Problems Problems Sending Faxes Problems Receiving Faxes Telephone Problems 427 ...

Page 428: ...Problems Sending Faxes Cannot Send a Fax Errors Often Occur When You Send a Fax 428 ...

Page 429: ...er Note If the faxes stored in the printer s memory are deleted by a power failure or unplugging the power cord the list of the faxes deleted from the printer s memory MEMORY CLEAR REPORT will be printed after turning the printer on For details see Summary of Reports and Lists Check2 Is document being sent from memory or the fax being received into memory When the message for the transmission rece...

Page 430: ...een check the cause A Message for Faxing Is Displayed on Fax Standby Screen Print ACTIVITY REPORT and check for an error Summary of Reports and Lists If a transmission error has occurred see below Errors Often Occur When You Send a Fax Check9 Is document loaded properly Remove the document and then reload it on the platen glass or in the ADF Loading Originals Check10 Does a printer error occur Ens...

Page 431: ...If the telephone line is connected correctly there is a problem with your telephone line Contact your telephone company and the manufacturer of your terminal adapter or telephone adapter 431 ...

Page 432: ...AX settings Note If selecting Reduce does not reduce errors select Do not reduce In addition when using an Internet telephone it is possible that errors occur more often if 4800 bps or 9600 bps is selected for TX start speed Select 14400 bps or 33600 bps If the telephone line or connection is poor when using a general telephone reducing the transmission start speed may correct the error Reduce the...

Page 433: ...Problems Receiving Faxes Cannot Receive a Fax Cannot Print a Fax Quality of Received Fax is Poor 433 ...

Page 434: ...eted For details on how to unplug the power cord refer to Unplugging the Printer Note If the faxes stored in the printer s memory are deleted by a power failure or unplugging the power cord the list of the faxes deleted from the printer s memory MEMORY CLEAR REPORT will be printed after turning the printer on For details see Summary of Reports and Lists Check2 Is the printer s memory full Print th...

Page 435: ...ceiving faxes in the fax mode printing will start automatically after the ink tank is replaced Replacing Ink Tanks When the printer receives black white faxes in the printer s memory if 2 sided is selected for 2 sidedPrintSetting in FAX paper settings selecting 1 sided may print the faxes You can set the printer to forcibly print a received fax even if the ink has run out Set Print when out of ink...

Page 436: ...ting items set Reject in Caller rejection If you select Reject for any setting items in Caller rejection in Security control under FAX settings the printer rejects calls for setting item selected Reject For details on how to set see Using Caller ID Service to Reject Calls 436 ...

Page 437: ... sender to check whether the scanning area of the fax device is dirty Check4 Is ECM transmission reception enabled although line connection is poor or is sender s fax device compatible with ECM Select ON for ECM RX in Adv communication settings in Advanced FAX settings under FAX settings FAX settings Contact the sender and ask the sender to check whether the fax device is set to enable ECM transmi...

Page 438: ...Telephone Problems Cannot Dial Telephone Disconnects During a Call 438 ...

Page 439: ...ctly Check that the telephone line cable is connected correctly Connecting Telephone Line Check2 Is telephone line type of printer or external device set correctly Check the telephone line type setting and change it as necessary Setting Telephone Line Type 439 ...

Page 440: ...evice such as an external telephone an answering machine or a computer modem connected correctly Check that the telephone line cable and the telephone or a peripheral device such as an external telephone an answering machine or a computer modem are connected correctly Connecting Telephone Line 440 ...

Page 441: ...Mechanical Problems Power Does Not Come On Power Shuts Off By Itself USB Connection Problems Cannot Communicate with Printer via USB Touch Screen Shows Wrong Language 441 ...

Page 442: ...wer plug is securely connected to printer and then turn it back on Check3 Unplug printer leave it for at least 2 minutes and then plug it back in and turn it on again If this does not solve the problem contact your nearest Canon service center to request a repair 442 ...

Page 443: ...t Auto power off 8 Select Never 9 Select OK The setting to shut off the power automatically is disabled To disable the setting from the computer For Windows use Canon IJ Printer Assistant Tool or ScanGear scanner driver to disable the setting Follow the procedure below to disable the setting using Canon IJ Printer Assistant Tool 1 Open Canon IJ Printer Assistant Tool Maintenance tab Description 2 ...

Page 444: ...rts Hi Speed USB connection Does the USB port on your computer support Hi Speed USB connection Does the USB cable or the USB hub support Hi Speed USB connection Be sure to use a certified Hi Speed USB cable We recommend that the USB cable be no longer than 10 feet 3 meters or so Does the operating system of your computer support Hi Speed USB connection Install the latest update for your computer I...

Page 445: ...portant Connect the Type B terminal to the printer with the notched side facing RIGHT For details refer to the instruction manual supplied with the USB cable Check3 Make sure Enable bidirectional support is selected in the Ports sheet of the properties dialog box of the printer driver Windows If not select it to enable bidirectional support Opening Printer Driver s Setup Screen 445 ...

Page 446: ...Installation and Download Problems Cannot Install MP Drivers Windows Updating MP Drivers in Network Environment Windows 446 ...

Page 447: ...7 click Start and then click Computer 2 Double click the CD ROM icon in the window that appears If the contents of the CD ROM appear double click MSETUP4 EXE If you cannot install the MP Drivers with the Setup CD ROM install them from the Canon website Note If the CD ROM icon does not appear try the following Remove the CD ROM from your computer and reinsert it Restart your computer If the icon st...

Page 448: ...tall the MP Drivers restart your computer and then reinstall the MP Drivers Deleting the Unnecessary MP Drivers Reinstall the MP Drivers with the Setup CD ROM or install them from the Canon website Note If the installer was stopped due to a Windows error Windows operation may be unstable and you may not be able to install the drivers Restart your computer and then reinstall the drivers 448 ...

Page 449: ...that you downloaded In the connection method selection screen select Use the printer with wireless LAN connection or Use the printer with wired LAN connection according to the connection method you use The printer is detected automatically in the network Make sure the printer was found and install the MP Drivers following the on screen instructions Note The network settings on the printer are not ...

Page 450: ...Errors and Messages An Error Occurs Message Support Code Appears 450 ...

Page 451: ... Code and a message are displayed on the computer screen Windows When a Support Code and a message are displayed on the touch screen A support code and action for the error appears on the touch screen For details on how to resolve errors see List of Support Code for Error Note For details on how to resolve errors without Support Codes see Message Support Code Appears 451 ...

Page 452: ...rs on Touch Screen Check the message and take an appropriate action Data of supported types are not saved There is no image data saved on the memory card that can be read by this printer The printer may not recognize the file if the file name or folder path contain certain characters Use only alphanumeric characters Photo data edited or processed on a computer must be printed from the computer Not...

Page 453: ...Summary of Reports and Lists Cannot connect to the server Please wait a while and try again The printer cannot connect to the server due to a communication error Select OK on the touch screen and try again after a while Error Regarding Automatic Duplex Printing Is Displayed Check See Automatic Duplex Printing Problems and take the appropriate action Error Regarding Power Cord Being Unplugged Is Di...

Page 454: ...on website Check4 When printer is connected to your computer with a USB cable check device status from your computer Follow the procedure below to check the device status 1 Open the Device Manager on your computer as shown below If User Account Control screen is displayed follow the on screen instructions In Windows 10 right click Start button and select Device Manager In Windows 8 1 select Contro...

Page 455: ...en Is Displayed Windows If the Inkjet Printer Scanner Fax Extended Survey Program is installed a screen appears asking for permission to send the printer and application usage information every month for about ten years Read the information on the screen and follow the instructions below If you agree to participate in survey program Click Agree and follow the on screen instructions The printer usa...

Page 456: ...grams and Features In Windows 8 1 select Control Panel from Settings charm on Desktop Programs Programs and Features In Windows 7 select Start menu Control Panel Programs Programs and Features Note A confirmation warning dialog box may appear when installing uninstalling or starting up software This dialog box appears when administrative rights are required to perform a task If you are logged in o...

Page 457: ...u have completed the procedure the information is subsequently sent automatically and the confirmation screen does not reappear Note If you clear the Send automatically from the next time check box the information will not be sent automatically the next time and the Inkjet Printer Scanner Fax Extended Survey Program icon will appear in the Dock at the time of the next survey If you do not agree to...

Page 458: ...elow 1 Select Applications from Go menu of Finder double click the Canon Utilities folder and Inkjet Extended Survey Program folder 2 Double click Canon Inkjet Printer Scanner Fax Extended Survey Program icon Do not display the confirmation screen when information is sent If the check box is selected the information will be sent automatically If the check box is not selected Inkjet Printer Scanner...

Page 459: ...Appears on Touch Screen and Computer Screen 1000 to 1ZZZ 1000 1003 1200 1240 1270 1300 1303 1304 1309 1310 1313 1401 1403 1405 140B 1410 1411 1412 1413 1414 1551 1552 1600 1660 1684 1688 1689 168C 1700 1701 1730 1731 1871 1874 1890 2000 to 2ZZZ 2110 2113 2114 2120 2123 2700 2801 2802 2803 2900 2901 3000 to 3ZZZ 3402 3403 3404 3405 3406 3407 3408 340A 340B 340C 3410 3411 3412 3413 3438 3439 3440 34...

Page 460: ...1 6902 6910 6911 6920 6921 6930 6931 6932 6933 6936 6937 6938 6939 693A 6940 6941 6942 6943 6944 6945 6946 6951 6A80 6A81 8000 to 8ZZZ 8300 9000 to 9ZZZ 9500 A000 to ZZZZ B202 B203 B204 B205 C000 For paper jam support codes see also List of Support Code for Error Paper Jams 460 ...

Page 461: ...t the paper output slot or the rear tray If the paper fed from the cassette is jammed 1303 If the paper is jammed when performing automatic duplex printing 1304 If the paper is jammed as the printer pulled in the printed paper 1313 If the paper tears and you cannot remove it from the paper output slot or if the paper is jammed inside the printer Paper Is Jammed inside Printer If the document is ja...

Page 462: ... memory are deleted 1 Slowly pull out paper either from paper output slot or from rear tray whichever is easier Hold the paper with both hands and pull it out slowly so as not to tear it Note If you cannot pull out the paper turn the printer back on without pulling forcibly The paper may be ejected automatically If paper becomes jammed during printing and you need to turn off the printer to remove...

Page 463: ...inter in step 1 the print data that was sent to the printer is erased Redo the printing Note When reloading the paper make sure you are using suitable paper and loading it correctly We recommend using paper sizes other than A5 to print documents with photos or graphics A5 paper may curl and jam as it leaves the printer If the measures above do not solve the problem contact your nearest Canon servi...

Page 464: ...med inside Printer If the paper is jammed at the feeder of the cassette Pull out the cassette and then remove the paper slowly with both hands If none of the above is applied see Removing Jammed Paper from Rear Side to open the rear cover and to remove the paper 2 Load paper in cassette properly When you load A4 sized paper in the cassette make sure you have extended it 1 Remove cassette cover A 4...

Page 465: ...2 Press down lock B on cassette 3 Pull cassette back and forth while holding down lock B Loading Paper in the Cassette 2 Perform printing or copying again 465 ...

Page 466: ... Jammed inside Printer If the paper is jammed at the feeder of the cassette Pull out the cassette and then remove the paper slowly with both hands If none of the above is applied see Removing Jammed Paper from Rear Side to open the rear cover and to remove the paper 2 Load paper in cassette properly When you load A4 sized paper in the cassette make sure you have extended it 1 Remove cassette cover...

Page 467: ...2 Press down lock B on cassette 3 Pull cassette back and forth while holding down lock B Loading Paper in the Cassette 2 Perform printing or copying again 467 ...

Page 468: ... printer pulled in the printed paper try to remove the paper from the following locations Paper output slot 1300 Inside of the printer Paper Is Jammed inside Printer If the measures above do not solve the problem see Removing Jammed Paper from Rear Side to open the rear cover and to remove the paper 468 ...

Page 469: ...Turn off the printer after making sure it has completed sending or receiving all the faxes Do not unplug when turning off the printer If you unplug the power cord all the faxes stored in the printer s memory are deleted Note If paper becomes jammed during printing and you need to turn off the printer to remove it tap Stop to stop the printing before you turn off the printer 1 Turn off printer and ...

Page 470: ...r left whichever makes it easier to remove the paper When moving the print head holder hold the top of the print head holder and slide it slowly to the far right or left 4 Hold jammed paper firmly in both hands If the paper is rolled up pull out it 5 Slowly pull out paper so as not to tear it Pull out the paper at an angle of about 45 degrees 470 ...

Page 471: ...se scanning unit cover All jobs in the print queue are canceled Redo the printing Note When reloading the paper make sure you are using suitable paper and loading it correctly If a paper jam message appears on the touch screen or on your computer screen when you resume printing after removing all the jammed paper there may be some paper still inside the printer Check the printer again for any rema...

Page 472: ...ving all the faxes Do not unplug when turning off the printer If you unplug the power cord all the faxes stored in the printer s memory are deleted Note If paper becomes jammed during printing and you need to turn off the printer to remove it tap Stop to stop the printing before you turn off the printer 1 Rotate printer so that rear side of printer faces toward you 2 Open rear tray cover and then ...

Page 473: ...he inner parts of the printer If you were not able to remove the paper in this step detach the transport unit cover and remove the paper by following these steps 1 Detach transport unit cover Lift up the transport unit cover and pull out it 473 ...

Page 474: ...Note Do not touch the inner parts of the printer 3 Make sure all jammed paper is removed 4 Attach transport unit cover Insert the transport unit cover slowly all the way into printer and take down the transport unit cover 474 ...

Page 475: ...s of the right side of the rear cover into the printer and then push the left side of the rear cover until it is closed completely If the measures above do not solve the problem contact your nearest Canon service center to request a repair 475 ...

Page 476: ...er in the rear tray Set paper information for the paper in the rear tray After carrying out the above measures select OK on the touch screen Important Be sure to close the feed slot cover after loading paper in the rear tray If the feed slot cover is open paper cannot be fed Note After loading paper in the rear tray the screen for setting rear tray paper information appears Set paper information f...

Page 477: ...ad paper in the cassette Set paper information for the paper in the cassette After carrying out the above measures select OK on the touch screen Note Once the cassette is inserted the screen for setting cassette paper information appears Set paper information for the paper in the cassette The loadable paper differs depending on the paper source The loadable paper in the cassette is A4 Letter A5 or...

Page 478: ...1200 Cause Scanning unit cover is open What to Do Close the scanning unit cover and wait for a while Do not close it while you are replacing an ink tank 478 ...

Page 479: ...to Do Turn off the printer and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug the power cord all the faxes stored in the printer s memory are deleted 479 ...

Page 480: ...ng is continued under the ink out condition Since the information contained in the fax may be lost if it is printed in this condition the received fax will not be printed and will be stored in the printer s memory until the ink is replaced You must manually print out faxes that were stored in the memory You can change the setting so that the received fax is forcibly printed out instead of being st...

Page 481: ...tank cannot be recognized What to Do Printing cannot be performed because the ink tank is not installed or is not compatible with this printer Check the ink tank If you want to cancel printing tap Stop on the printer 481 ...

Page 482: ...op on the printer for at least 5 seconds and then release it With this operation disabling the function for detecting the remaining ink level is memorized Please be advised that Canon shall not be liable for any malfunction or trouble which may be caused by continuation of printing under the ink out condition Note If the function for detecting the remaining ink level is disabled the ink tank is di...

Page 483: ...le this function touch Stop on the printer for at least 5 seconds and then release it With this operation disabling the function for detecting the remaining ink level is memorized Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition or by using refilled ink tanks Note If the function for detecting the remaini...

Page 484: ... continue printing Contact your nearest Canon service center to request a repair Important If you unplug the power cord all the faxes stored in the printer s memory are deleted Note In the case of warnings or errors caused by remaining ink levels the printer cannot print or scan 484 ...

Page 485: ...Do Open the scanning unit cover and make sure the tape for securing the print head holder during transportation has been removed If the tape is still there remove it and close the scanning unit cover If this does not solve the problem contact your nearest Canon service center to request a repair 485 ...

Page 486: ...ke the copy paper settings to match cassette paper information set on the printer See below for details on cassette paper information set on the printer Paper Settings If the print or copy paper settings do not match cassette paper information set on the printer as shown below a message appears on the touch screen Print settings specified on the printer driver Paper size A5 Media type Plain paper ...

Page 487: ...loaded paper Select this option to print or copy onto the paper in the cassette without changing the paper settings For example if the print or copy paper setting is A5 and cassette paper information is set to A4 the A5 size setting is used to print or copy onto the paper in the cassette Replace the paper and print Select this option to print after changing the paper in the cassette 487 ...

Page 488: ...ouch screen Paper Settings on the Printer Driver and the Printer Media Type Windows Paper Settings on the Printer Driver and the Printer Paper Size Windows Cancel Cancels printing Select this option when you want to change the print or copy paper settings Change the paper settings and retry printing Note To suppress the misprint prevention message change the setting as described below When you sup...

Page 489: ...ake sure the platen glass and the print head alignment sheet are not dirty Make sure the loaded paper is correct For print head alignment load A4 or Letter sized plain paper Make sure the print head nozzle is not clogged Check the print head condition by printing the nozzle check pattern After checking the above start over auto print head alignment from the beginning If the error is still not reso...

Page 490: ...oad print head alignment sheet on platen glass Place the printed side down and align the mark in the bottom right corner of the sheet with the alignment mark 2 Slowly close the document cover and select OK on printer s touch screen The printer starts scanning the print head alignment sheet and automatically adjusts the print head position 490 ...

Page 491: ...4103 Cause Cannot perform printing with current print settings What to Do Tap Stop on the touch screen to cancel printing Then change the print settings and retry printing 491 ...

Page 492: ...inter and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug the power cord all the faxes stored in the printer s memory are deleted 492 ...

Page 493: ...inter and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug the power cord all the faxes stored in the printer s memory are deleted 493 ...

Page 494: ...anks are properly installed Press ink tanks until they click into place Turn the printer back on If this does not solve the problem contact your nearest Canon service center to request a repair Important When clearing an impediment to print head holder motion be careful not to touch white belt A If you soil or scratch this part by touching it with paper or your hand it could damage the printer If ...

Page 495: ...nd unplug it After a while plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug the power cord all the faxes stored in the printer s memory are deleted 495 ...

Page 496: ... your nearest Canon service center to request a repair Important If you unplug the power cord all the faxes stored in the printer s memory are deleted Note In the case of warnings or errors caused by remaining ink levels the printer cannot print or scan 496 ...

Page 497: ...cause List of Support Code for Error Paper Jams Turn off printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug the power cord all the faxes stored in the printer s memory are deleted 497 ...

Page 498: ...anks are properly installed Press ink tanks until they click into place Turn the printer back on If this does not solve the problem contact your nearest Canon service center to request a repair Important When clearing an impediment to print head holder motion be careful not to touch white belt A If you soil or scratch this part by touching it with paper or your hand it could damage the printer If ...

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