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Network Setup Troubleshooting

This manual mainly describes problems you may encounter when setting up a network, and the possible 

causes and solutions. 

Find a description related to your problem and follow the solution. 

If you cannot find a description for your problem or if you encounter a problem after setup, refer to the on-

screen manual: 

Basic Guide

/

Advanced Guide

Screens are based on Windows Vista Ultimate.

Names of functions, etc. may differ from this manual depending on your access point or application 

software.

The following symbols are used in this manual.

Description for Windows users.

Description for Macintosh users.

Other Troubleshooting Tips

Forgotten or Do Not Know the Access Point Name/Network Name (SSID), Security 

Protocol (encryption standard), and Network Key
The Machine is Not Detected after the Network Environment is Changed

P.6

P.6

Connection Checklist

P.9

Reference Information

P.7

Restoring the Machine's Default LAN Settings to Perform Setup Again

P.8

P.6

Configuring the Access Point's Wireless LAN Settings Manually

P.7

P.1

Check Access Point to Be Used

 Screen is Displayed

P.2

Set Printer IP Address

 Screen is Displayed

Multiple APs detected

 is Displayed

Check Settings

 Screen is Displayed

P.3

P.5

P.3

The Machine is Not Displayed (Detected) on the 

Detected Printers List

 Screen

P.2

P.5

Problems during Software Installation

Problems during Network Setup

The Target Access Point is Not Displayed (Detected) on the 

Detected Access Points 

List

 Screen

P.1

WPS

P.4

Set Up New Printer

 Screen is Displayed

Cannot connect

 is Displayed

P.5

PIN codes do not match

 is Displayed

P.6

An access point could not be detected.

 is Displayed

P.2

Instructions as notes for operation or additional explanations.

WPS

WCN

Additional Computers Setup

Summary of Contents for PIXMA MX340 Series

Page 1: ...Network Setup Troubleshooting...

Page 2: ...he Machine is Not Detected after the Network Environment is Changed P 6 P 6 Connection Checklist P 9 Reference Information P 7 Restoring the Machine s Default LAN Settings to Perform Setup Again P 8 P...

Page 3: ...andard for the access point then configure settings again For details on how to change the security protocol encryption standard for the access point refer to the manual supplied with the access point...

Page 4: ...P address was not obtained automatically due to incorrect network key or inactive DHCP function Make sure that the DHCP function of the access point is active For details on how to check the settings...

Page 5: ...cally assign required information IP address etc to computers printers or other devices connected to the network Glossary Check Check Is the machine connected to a network For details on how to check...

Page 6: ...tup using WPS or WCN or when setting up on an additional computer Is the machine connected to a network For details on how to check if the machine is connected to a network select Device settings usin...

Page 7: ...computer or network device connected to a network Glossary A function to prevent communication between multiple wireless devices such as computers and printers connected to an access point Privacy se...

Page 8: ...otocol encryption standard and Network Key Check the access point settings For details on how to check the settings of the access point refer to the manual supplied with the access point or contact it...

Page 9: ...ty protocol for the access point in Encryption Method D then click Configuration E When WEP 40 bit is selected in AirPort Utility AirPort Admin Utility select 64 bit When WEP Transitional Security Net...

Page 10: ...button Use the or button to select LAN settings then press the OK button Use the Menu button to select Device settings Restoring the Machine s Default LAN Settings to Perform Setup Again Follow the pr...

Page 11: ...10 Set Up a Wireless Connection on page 26 and onward in the printed manual Getting Started Turn on each device If the machine is already turned on turn it off then turn it back on Check 5 Check 4 Ch...

Page 12: ...urer Firewall A system to use computers connected to the Internet and corporate networks safely It protects computers and corporate networks against unauthorized access or restricts unauthorized acces...

Page 13: ...QT5 2809 V01 XXXXXXXX CANON INC 2010 PRINTED IN VIETNAM...

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