Canon MultiPASS C70, User Manual, Page: 328 / 421

13-20
Troubleshooting Chapter 13
Receiving Problems
Cannot receive a fax automatically.
The MultiPASS C70 may not be set to receive automatically.
❏
For the MultiPASS C70 to receive faxes automatically, the receive mode
must be set to
FAX ONLY MODE
,
Fax/Tel Mode
,
ANS.MACHINE
MODE
, or
NET SWITCH
. If you have set
ANS.MACHINE MODE
,
confirm that an answering machine is connected to the MultiPASS C70
and that it is turned on with an outgoing message properly recorded.
The MultiPASS C70 may have a document stored in memory.
❏
Print out any faxes stored in memory. (
1
pp. 7-29, 8-18, 8-28)
The MultiPASS Desktop Manager may have received the fax.
❏
Check the In Box of the Desktop Manager. (
1
MultiPASS Suite
Software User’s Guide )
An error may have occurred during reception.
❏
Check the LCD display for an error message. (
1
p. 13-7)
The multi-purpose tray may be empty.
❏
Make sure paper is loaded in the multi-purpose tray. (
1
p. 2-40)
The telephone line may not be connected properly.
❏
Make sure all line connections are secure. (
1
p. 2-17)
The MultiPASS C70 does not switch automatically between
telephone and fax reception.
The MultiPASS C70 may not be set to switch automatically between
telephone and fax reception.
❏
For the MultiPASS C70 to switch automatically, the receive mode
must be set to
Fax/Tel Mode , ANS.MACHINE MODE , or NET
SWITCH . If you have set ANS.MACHINE MODE , confirm that an
answering machine is connected to the MultiPASS C70 and that it is
turned on with an outgoing message properly recorded.
An error may have occurred during reception.
❏
Check the LCD display for an error message. (
1
p. 13-7)
❏
Print the Activity Report and check for an error. (
1
p. 11-5)