Canon MP-C545, User Manual, Page: 180 / 222

Chapter 7 Troubleshooting 7-31
T
roub
leshooting
Copying Problems
The MultiPASS will not make a copy.
A BJ tank in the BC-21e Color BJ Cartridge may be empty.
❑
Replace empty BJ tanks as necessary (see page 6-22).
You may be trying to make copies with the incorrect BJ cartridge installed in
the unit.
❑
The MultiPASS cannot make copies in black & white while the BC-22e Photo
BJ Cartridge is installed. Replace the BJ cartridge with the BC-21e Color BJ
Cartridge or a BC-20 Black BJ Cartridge.
❑
The MultiPASS cannot make copies in color while a BC-20 Black BJ Cartridge
is installed. Replace the BJ cartridge with the BC-21e Color BJ Cartridge or if
you want to copy using photo ink, replace the BJ cartridge with a BC-22e
Photo BJ Cartridge.
The handset of the telephone or extension phone may be off hook.
❑
Make sure the handset is in its cradle.
The document may not have been fed correctly into the ADF.
❑
Remove the document, stack it if necessary, and feed it into the ADF correctly
(see page 3-6).
❑
Make sure the operation panel is closed.
❑
Check that the document feed lever is set for the type of document you are
copying (see page 3-5).
The BJ cartridge or a BJ tank may not be installed properly.
❑
Make sure the BJ cartridge and the BJ tank(s) are installed properly (see
page 6-22).
The MultiPASS may not be operating properly.
❑
Try to print a document from your Macintosh.
MEMORY FULL appears in the LCD display when making multiple copies.
The MultiPASS memory is full.
❑
Print out any faxes stored in memory (see page 4-20), then start again.