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Canon MP-C545 User Manual Download Page 152

Chapter 7

Troubleshooting

7-3

T

roub

leshooting

❑

Place of purchase

❑

Nature of problem

❑

Steps you have taken to solve the problem and the results

Clearing Jams

On occasion, the document feeding into the Automatic Document Feeder (ADF) 
or the paper in its multi-purpose tray may misfeed or jam. If this happens, you can 
usually fix the problem using one of the following procedures.

Jams in the Automatic Document Feeder (ADF)

Use this procedure if the document in the ADF jams or misfeeds. If this occurs, the 
message 

CHECK DOCUMENT

 appears in the LCD display.

1.

Press 

Stop

.

2.

Open the operation panel by gently pulling it toward you.

❑

It opens only slightly.

❑

Do not try to pull the document out without opening the operation panel 
or you may tear or smudge the document.

You do not need to unplug the MultiPASS while clearing paper jams.

n

Stop

Summary of Contents for MP-C545

Page 1: ...MP C545 USER MANUAL Canon ...

Page 2: ...User s Manual MULTIPASS C545 COLOR BUBBLE JET PRINTER FAX SCANNER COPIER ...

Page 3: ... sold to you subject to the limited warranties set forth in the warranty and license agreement enclosed with the respective products All software is licensed AS IS as described in the license agreement enclosed with the software media Further CCSI reserves the right to make changes in the specifications of the products described in this guide at any time without notice and without obligation to no...

Page 4: ...AL DIRECT DISTANCE DIAL LINE IF YOU COMMUNICATE OVERSEAS C Power Requirements This equipment should be connected to a standard 120 volt AC three wire grounded outlet only Do not connect this unit to an outlet or power line shared with other appliances that cause electrical noise Air conditioners electric typewriters copiers and machines of this sort generate electrical noise which often interferes...

Page 5: ...es which may be connected to the telephone line Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of the RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to the line as determined by the total RENs contact the telephone company to determine the maximum REN for the ...

Page 6: ...rence that may cause undesired operation n This equipment has been tested and found to comply with the limits for a class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in acco...

Page 7: ...lawful for any person to use a computer or other electronic device to send any message via a telephone fax machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number o...

Page 8: ...sent installation cannot occur 3 Order a normal business line from your telephone company s business representative The line should be a regular voice grade line or equivalent Use one line per unit DDD DIRECT DISTANCE DIAL LINE or IDDD INTERNATIONAL DIRECT DISTANCE DIAL LINE IF YOU COMMUNICATE OVERSEAS n Canon recommends an individual line following industry standards e g the 2500 Touch Tone or 50...

Page 9: ...so be installed using an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be coordinated by a representative designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunica...

Page 10: ...s allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5 The REN of this product is 0 3 CANON CANADA INC 1 800 263 1121 24 HOURS A DAY SEVEN DAYS A WEEK ...

Page 11: ... 10 Important Safety Instructions 1 10 Main Components of the MultiPASS 1 14 Front View 1 14 Back View 1 15 Inside View 1 15 Operation Panel 1 16 Special Function Buttons 1 18 Chapter 2 Paper Handling 2 1 Print Media Requirements 2 2 Selecting Print Media 2 3 Print Media Guidelines 2 6 Setting the Paper Thickness Lever 2 6 Loading Paper 2 9 Guidelines 2 9 Loading Paper in the Multi Purpose Tray 2 ...

Page 12: ... Sending 4 6 Manual Sending 4 8 Canceling Sending 4 10 Removing the Document From the Automatic Document Feeder ADF 4 11 Redialing When the Line Is Busy 4 13 Manual Redialing 4 13 Automatic Redialing 4 13 Sequential Broadcasting 4 15 Sending a Document to More Than One Destination 4 15 Documents Stored in Memory 4 19 Printing a List of Documents in Memory 4 19 Printing a Document in Memory 4 20 De...

Page 13: ...es and BJ Tanks 6 10 Maintenance 6 11 Using Ink 6 12 Testing and Cleaning the BJ Cartridge Print Head 6 13 When to Replace the BJ Cartridge 6 15 Replacing the BJ Cartridge 6 16 Replacing a BJ Tank in the BC 21e Color BJ Cartridge 6 22 Storing a BJ Cartridge 6 28 Transporting the MultiPASS 6 30 Chapter 7 Troubleshooting 7 1 If You Cannot Solve the Problem 7 2 Clearing Jams 7 3 Jams in the Automatic...

Page 14: ... xiii Appendix A Specifications A 1 Printing Specifications A 2 BJ Cartridges A 5 Facsimile A 6 Copier A 8 Scanner A 9 MultiPASS Desktop Manager Software A 12 General Specifications A 13 Glossary G 1 Index I 1 ...

Page 15: ...xiv Contents ...

Page 16: ...e MultiPASS 1 2 Using the MultiPASS Desktop Manager Software 1 3 Hardware and Software Requirements 1 4 Supplies and Accessories 1 4 BJ Cartridges and BJ Tanks 1 4 Canon Specialty Papers 1 5 Using Your Documentation 1 7 Type Conventions Used in This Manual 1 8 Getting Help From Canon 1 9 Servicing the MultiPASS 1 10 Important Safety Instructions 1 10 Main Components of the MultiPASS 1 14 Front Vie...

Page 17: ... Bubble Jet printer plain paper fax color copier and color scanner Main Features of the MultiPASS The MultiPASS is a complete multifunction system for your home or small office The MultiPASS combines the following essential office machines into a single convenient desktop unit Color Printer Color Fax Machine Plain Paper Fax Machine Color Copier Color Scanner In addition you can attach a telephone ...

Page 18: ... more details on using your MultiPASS with the MultiPASS Desktop Manager software refer to the MultiPASS Desktop Manager Software Guide This manual is in Adobe Acrobat PDF format on your MultiPASS C545 Installer CD You can open the Software Guide from your CD or from the MultiPASS Desktop Manager folder on your hard disk If you do not have Adobe Acrobat loaded simply follow the instructions to loa...

Page 19: ...em To find a dealer near you call the Canon Referral Service at 1 800 OK CANON 1 800 652 2666 If supplies are not available from your local dealer you can order directly from Canon by calling 1 800 385 2155 BJ Cartridges and BJ Tanks Your MultiPASS comes with One BC 21e Color BJ Cartridge One SB 21 Ink Cartridge Storage Box One extra BCI 21 Black BJ Tank You can also purchase the following BJ cart...

Page 20: ...o creating quality ink for providing the best results for output on Bubble Jet products than any other organization Canon does not prohibit the use of third party inks and the use of third party inks does not invalidate the product s limited warranty However Canon cannot guarantee the quality or performance of your MultiPASS when you are using inks from other suppliers Canon s limited warranty doe...

Page 21: ...erous specialty papers including Glossy Photo Paper Banner Paper Brilliant White Paper High Resolution Paper T Shirt Transfers Greeting Cards Bubble Jet Paper water resistant Transparencies High Gloss Film See Chapter 2 Paper Handling for details on Canon s Specialty Papers ...

Page 22: ...how to operate your new MultiPASS It describes how to use the MultiPASS as a monochrome or color printer and covers the basics on how to send and receive faxes It also includes maintenance troubleshooting and specifications MultiPASS Desktop Manager Software Guide This online manual in Adobe Acrobat format describes how you use the MultiPASS Desktop Manager software the Printer Driver Fax Setup Ut...

Page 23: ...item in a menu Press d to select the next item and press u to select the previous item transaction number When you send or receive a document your unit automatically assigns the document a unique transaction number A transaction number is a four digit number that will help you keep track of documents you send and receive TX RX NO On the LCD display TX RX NO is the abbreviation used for transaction...

Page 24: ... Saturday 12 00 p m to 6 00 p m EST excluding holidays for products still under warranty 1 757 413 2848 Speak to a technician currently 24 99 per call during holidays and days hours not listed above regarding urgent product questions or for products no longer under warranty 1 800 423 2366 Or for a charge of 2 50 per minute to a maximum of 25 00 per call 1 900 246 1200 To find out about all Canon p...

Page 25: ... access to the Web you can call Canon see previous page for details Important Safety Instructions Read these safety instructions thoroughly before using your MultiPASS and refer to them later if you have any questions Except as specifically described in this manual do not attempt to service the MultiPASS yourself Never attempt to disassemble the unit opening and removing its interior covers will e...

Page 26: ...rd will be walked on Make sure the cord is not knotted or kinked If you use an extension cord with the MultiPASS make sure that the total of the ampere ratings on the products plugged into the extension cord does not exceed the extension cord ampere rating Also make sure that the total ampere rating of all products plugged into the wall outlet does not exceed the current amperage of the circuit br...

Page 27: ... To avoid paper jams never unplug the power cord open the printer cover or remove paper from the multi purpose tray while printing Keep the MultiPASS away from direct sunlight as this may damage the unit If you have to place it near a window install heavy curtains or blinds Locate the MultiPASS in a cool dry clean well ventilted place Do not expose the MultiPASS to extreme temperature fluctuations...

Page 28: ...estore the product to normal operation If the unit has been dropped or the cabinet has been damaged If the unit exhibits a distinct change in performance indicating a need for service Plug the MultiPASS into a standard 120 V AC power outlet Do not attempt to use it outside of the country where you purchased it Do not plug the MultiPASS into the same circuit as an appliance such as an air condition...

Page 29: ...lds plain paper and other print media OPERATION PANEL Use to control the MultiPASS DOCUMENT TRAY When open holds scanned documents as they exit the MultiPASS When closed serves as a cover for the operation panel PAPER OUTPUT GUIDES Hold high resolution paper when using the BC 22e Photo BJ cartridge Also hold banner paper OUTPUT TRAY EXTENSION Holds printed pages as they exit the MultiPASS OUTPUT T...

Page 30: ...TA MODEM JACK TELEPHONE LINE JACK TELEPHONE ANSWERING MACHINE JACK PRINTER COVER CARTRIDGE BUTTON Press this button to move the cartridge holder to its center position for installing or replacing the BJ cartridge or BJ tank CARTRIDGE HOLDER PAPER THICKNESS LEVER Adjust for the type of print media you are using ...

Page 31: ... and names when registering information Receive Mode Button Selects the receive mode GHI JKL MNO ABC DEF TUV WXY OPER Tone SYMBOLS PRS 1 0 7 8 9 4 5 6 2 3 Copy Stop Coded Dial Receive Mode Redial Pause Start Scan Resolution Color B W Resume 01 02 03 04 05 06 07 08 09 10 11 12 Function Memory Reference Data Registration Space Cleaning Set Clear Report Alarm Hook 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Mul...

Page 32: ...ns regular dialing Also enters pauses between or after the telephone fax number when dialing or registering numbers Hook Button Engages or disengages the telephone line Coded Dial Button Press this button and a two digit code to dial a fax telephone number that you have registered for coded speed dialing Start Scan Button Starts sending receiving scanning and copying Resolution Button Selects the ...

Page 33: ...s in the menus during data registration Memory Reference Button Performs operations with documents currently stored in memory including printing a list of documents printing a document and deleting a document Space Button Enters a space between letters and numbers when registering information Button Enters a plus sign when registering your unit telephone fax number Resume 01 02 03 04 05 06 07 08 0...

Page 34: ...e BJ cartridge print head and unit rollers Clear Button Clears an entire entry when registering information Function Button Light Accesses the special function buttons To use the special function buttons press this button to turn on its light To use the one touch speed dialing buttons press to turn off its light Set Button Selects a menu setting and registers information during data registration R...

Page 35: ...1 20 Introduction Chapter 1 ...

Page 36: ...m Print Media Requirements 2 2 Selecting Print Media 2 3 Print Media Guidelines 2 6 Setting the Paper Thickness Lever 2 6 Loading Paper 2 9 Guidelines 2 9 Loading Paper in the Multi Purpose Tray 2 11 Loading Envelopes 2 14 Using Canon s Specialty Papers 2 16 Specialty Paper Guidelines 2 16 Printing on High Resolution Paper 2 18 Printing on Fabric Sheets 2 21 Printing on Banner Paper 2 23 ...

Page 37: ... mm stack Approx 100 sheets Max 0 4 in 10 mm stack Approx 100 sheets Max 0 4 in 10 mm stack Envelopes U S Commercial 9 5 x 4 1 in European DL 220 x 110 mm No 10 10 envelopes 10 envelopes Glossy photo paper A4 Letter 1 sheet Banner paper Max 66 in 1676 mm 1 sheet 2 to 6 long Brilliant White Paper Letter Approx 100 sheets High resolution paper A4 Letter Approx 10 sheets T shirt Transfers Letter 1 sh...

Page 38: ...n Envelopes The MultiPASS can print on U S Commercial No 10 envelopes and European DL envelopes The following envelopes are not recommended because they may cause jams or smears or may damage your unit Envelopes with windows holes perforations cutouts and double flaps Envelopes made with special coated paper or deeply embossed paper Envelopes using peel off sealing strips Envelopes in which letter...

Page 39: ...rt Transfers Use Canon s popular T Shirt Transfers to create and personalize T shirts sweatshirts aprons tablecloths napkins tote bags and anything else your imagination allows Use on any cotton or cotton poly blend fabric Your image is printed in mirror image when you select T Shirt Transfer for the Media Type in the MultiPASS printer driver so when you iron it on the T shirt the image is viewed ...

Page 40: ... features a bright white finish that lends striking visual power to charts graphs and photographic images It creates a sharper and more vivid color output than is possible with coated paper Use of this film gives your presentation materials and graphics a professional look This film provides the best color print quality for the BC 21e Color BJ Cartridge and is recommended when printing at 720 360 ...

Page 41: ... contact with the print head nozzles may damage the BJ cartridge Many media have a right side for printing If you are using such a medium make sure you set it in the multi purpose tray with the print side facing upward Setting the Paper Thickness Lever Before loading paper or other print media in the multi purpose tray set the paper thickness lever The paper thickness lever adjusts the gap between...

Page 42: ... Open the document tray 2 If the printer cover does not open easily slide the document guides outward and then open the printer cover Open the printer cover by grasping the document guides and lifting DO NOT TOUCH THE GUIDE RAIL DO NOT TOUCH THE ROUND SHAFT DO NOT TOUCH THE RIBBON CABLE ...

Page 43: ...d most other print media Set to the right A for envelopes 5 Press the cartridge button The cartridge holder moves to its home position on the right side of the unit Do not try to manually move or stop the cartridge holder as this may damage the MultiPASS c In k C a rtrid g e B C l 2 1 C o lo r M a d e in J a p a n In k C a rtrid g e B C l 2 1 B la c k M a d e in J a p a n ...

Page 44: ...yond the paper limit mark or beyond the tabs on the multi purpose tray Stacking too much paper may cause paper feeding or printing problems Make sure there are no gaps between the stack of paper and the paper guide or the right side of the multi purpose tray Do not try to manually move or stop the cartridge holder as this may damage the MultiPASS c Certain environmental conditions such as extreme ...

Page 45: ...removing the page wipe it clean with a clean soft lint free cloth moistened with water or diluted dishwashing detergent solution The capacity of the paper output tray is 50 sheets of paper To reduce paper jams remove paper from the output tray before the count reaches 50 If paper curls after printing remove it immediately otherwise paper jams may occur The platen a roller on the inside of the unit...

Page 46: ... 75 2 F 18 24 C 40 60 relative humidity Loading Paper in the Multi Purpose Tray 1 Make sure the paper thickness lever is set to the left m see page 2 6 2 Pull the paper rest up until it stops To avoid paper jams smearing and other problems never open the printer cover to set the paper thickness lever while the MultiPASS is printing In k C a rtr id g e B C l 2 1 C o lo r M a d e in J a p a n In k C...

Page 47: ...Chapter 2 3 Move the paper guide to the left to match the size of your paper 4 Prepare a stack of paper by fanning the edge that will feed into the unit first and then tapping the stack on a flat surface to even its edges ...

Page 48: ...t edge of the stack is aligned with the right side of the multi purpose tray The multi purpose tray holds up to 100 sheets of plain paper 20 lb 75 g m2 paper 6 Slide the paper guide snugly against the left edge of the stack The MultiPASS is now ready to print Make sure the top of the stack is below the paper limit mark n D ...

Page 49: ...s down firmly on the edges to make the folds crisp Press all the way around the envelopes to remove any curls and expel air from inside the envelopes Also press firmly on the area that corresponds to the edges of the flap To avoid paper jams smearing and other problems never open the printer cover to set the paper thickness lever while the MultiPASS is printing In k C a rtrid g e B C l 2 1 C o lo ...

Page 50: ...lopes into the multi purpose tray until it stops so that the right edge of the stack is aligned with the right side of the multi purpose tray Then slide the paper guide snugly against the left edge of the stack Insert the envelopes with the print side up Feed the top of the envelope return address portion into the multi purpose tray first Make sure the back flap is toward the multi purpose tray Th...

Page 51: ...he document tray clean with a clean soft lint free cloth moistened with water or diluted dishwashing detergent solution Let the printed sheets of transparency or paper dry completely before storing them When your output has dried completely cover its printed side with a sheet of plain not coated paper before storing it this is recommended even if you place the sheets of film in a clear file or pla...

Page 52: ...nused film at temperatures between 59 and 86 F 15 and 30 C The relative humidity should be between 10 and 70 Printing on High Resolution Paper To load High Resolution Paper in the MultiPASS follow the same procedure as for loading paper in the multi purpose tray see page 2 11 However before printing be sure to raise the paper output guides as described below After using a package of High Resolutio...

Page 53: ...oated to produce delicate color output After using a package of High Resolution Paper 200 sheets you need to use the cleaning sheet provided with the paper to remove paper dust from the unit s rollers this will help prevent paper feed problems 1 Make sure the paper thickness lever is set to the left m see page 2 6 Always raise both paper output guides Always lower the paper output guides when usin...

Page 54: ...til it stops so that the right edge of the sheet is aligned with the right side of the multi purpose tray Then slide the paper guide snugly against the left edge of the cleaning sheet To avoid paper jams smearing and other problems never open the printer cover to set the paper thickness lever while the MultiPASS is printing In k C a rtrid g e B C l 2 1 C o lo r M a d e in J a p a n In k C a rtrid ...

Page 55: ...2 20 Paper Handling Chapter 2 4 Open the document tray 5 Press Function 6 Press Cleaning NOZZLE CHECK Function 10 Cleaning ...

Page 56: ...on banner paper you must decide on the number of sheets you need The banner can be a maximum of five actual printed pages for a total of six pages including the first sheet on which the banner cannot be printed ROLLER CLEANING 02 08 Set Always leave an extra sheet at the end of the banner just in case the type runs over Printing on banner paper requires quite a bit of ink If you think your BJ cart...

Page 57: ...aper rest is extended 2 Make sure the paper thickness lever is set to the left m see page 2 6 To avoid paper jams smearing and other problems never open the printer cover to set the paper thickness lever while the MultiPASS is printing In k C a rtr id g e B C l 2 1 C o lo r M a d e in J a p a n In k C a rtrid g e B C l 2 1 B la c k M a d e in J a p a n c ...

Page 58: ...vertical position 4 Cut the banner paper along one of the perforations to the length required Your banner can be up to six sheets 66 inches 1676 mm long 5 Place the banner paper behind the unit on a flat surface 6 Gently fold along the perforations between the first and second sheets ...

Page 59: ...nsert the first sheet into the multi purpose tray until it stops so that the right edge of the sheet is aligned with the right side of the multi purpose tray Make sure the sheets behind the unit are aligned with the multi purpose tray ...

Page 60: ...leaving a 0 04 inch 1 mm gap between the paper guide and the edge of the sheet Make sure the sheet is under the tabs on the multi purpose tray 9 Your MultiPASS is now ready to print Set your Macintosh to print on the banner paper Allow the paper to flow over the edge of the table as it exits the MultiPASS ...

Page 61: ...2 26 Paper Handling Chapter 2 ...

Page 62: ... can feed and instructions on loading documents for your specific needs This chapter also describes how to use your MultiPASS to make copies Document Requirements for Faxing Copying and Scanning 4 2 Problem Documents 4 3 Scanned Image Area 4 4 Selecting Automatic Manual Document Feed 4 5 Loading Documents for Automatic Feed 4 6 Loading Documents for Manual Feed 4 11 Copying Documents 4 13 Setting ...

Page 63: ... Maximum 8 5 x Approx 39 in 216 mm x Approx 1 m Minimum 8 27 x 5 83 in 210 x 148 mm Quantity Up to 20 letter size 20 A4 size or 10 legal size sheets 1 sheet for sizes other than the above 20 lb 75 g m2 paper Thickness 0 003 to 0 005 in 0 08 to 0 13 mm All sheets should be of the same thickness Weight 20 to 24 lb 75 to 90 g m2 All sheets should be the same weight Size W x L Maximum 8 5 x Approx 39 ...

Page 64: ...loading the document into the ADF Make sure any glue ink or correction fluid on the paper is completely dry before loading the document into the ADF If you have a document that will not feed into the MultiPASS properly make a photocopy of the document then load the copy instead WRINKLED OR CREASED PAPER CURLED OR ROLLED PAPER TORN PAPER ONION SKIN OR THIN PAPER COATED PAPER CARBON PAPER OR CARBON ...

Page 65: ...ed area in the illustration below is outside the scanning area of the MultiPASS Make sure your document s text and graphics do not extend into these margins MAX 0 18 MAX 4 5 mm MAX 0 16 MAX 4 0 mm Letter Legal MAX 0 16 MAX 4 0 mm MAX 0 18 MAX 4 5 mm 8 42 214 mm ...

Page 66: ...an one sheet at a time of the following types of documents Thick paper Thin paper Documents with uneven surfaces Photographs Small documents business cards or postcards for example Special types of paper Use the document feed lever located at the top of the operation panel to select automatic document feed or manual document feed When using manual feed use a carrier sheet to avoid scratching the s...

Page 67: ...3 6 Document Handling Chapter 3 Loading Documents for Automatic Feed 1 Open the document tray 2 Make sure the document feed lever is set to automatic document feed ...

Page 68: ...Chapter 3 Document Handling 3 7 Document Handling 3 If the document has multiple pages tap it on a flat surface to even the stack s edges 4 Adjust the document guides to the width of the document ...

Page 69: ... the document toward you into the ADF until you hear a beep The document is now ready for scanning The MultiPASS automatically feeds the pages one by one from the bottom of the stack Wait until all pages of your document have been scanned completely before starting a new job n ...

Page 70: ... it on a flat surface to even the edges 2 Slant the stack so that its front edge is bevelled as shown below then insert the stack into the ADF You cannot feed a multipage document of thick media such as postcards or business cards Use manual feed instead to feed one sheet at a time Wait until all pages of your document have been scanned completely before starting a new job n ...

Page 71: ... automatic document feed If your document has more pages than this you can add pages while the MultiPASS is scanning 1 Wait until the last sheet in the ADF starts feeding 2 Load up to 20 additional sheets 10 legal size Insert the first new sheet so that it overlaps the last sheet by about one inch 2 5 cm Wait until all pages of your document have been scanned completely before starting a new job 1...

Page 72: ...Chapter 3 Document Handling 3 11 Document Handling Loading Documents for Manual Feed 1 Open the document tray 2 Make sure the document feed lever is set to manual document feed ...

Page 73: ... the ADF until you hear a beep The document is now ready for scanning Wait until your document has been scanned completely before starting a new job When you have finished scanning your document be sure to slide the document guides outward Leaving the document guides near the center of the ADF may obstruct opening the printer cover and cause damage to the unit n c ...

Page 74: ...g 3 Select color or black white copying For color copying press Color B W to turn on its light For black white copying make sure the Color B W light is off If the Color B W light is on press Color B W to turn it off 4 Press Copy The display now shows COPY the reduction size the copy will be printed at the default is 100 and the number of copies the default is 1 Be sure to adjust the document feed ...

Page 75: ...Use COLOR SNAPSHOT when scanning photos that are less wide than a letter size page The resolution is 360 x 360 dpi When copying in black white Use B W TEXT resolution for copying most text documents Use B W PHOTO resolution when copying documents that contain photographs This scans areas of the document that contain photos with 64 levels of gray and results in a much better reproduction of the pho...

Page 76: ...an to begin copying To stop copying press Stop You may then need to lift the operation panel to remove the document see page 7 3 Ex COPY 80 01 Ex COPY 80 05 COPY If MEMORY FULL appears in the display while you are making multiple copies of a document you will not be able to use the multiple copy feature for copying the document Instead you will need to make single copies of the document as many ti...

Page 77: ...ting is PLAIN PAPER Follow the procedure below 1 Press Function 2 Press Data Registration 3 Press Set 4 Use d or u to select PRINTER SETTINGS 5 Press Set 6 Use d or u to select COLOR COPY MEDIA 7 Press Set The current paper type setting is displayed DATA REGISTRATION USER SETTINGS PRINTER SETTINGS RX REDUCTION COLOR COPY MEDIA Ex PLAIN PAPER Function 01 Data Registration Set 02 08 Set 02 08 Set ...

Page 78: ...r setting 9 Press Stop to return to standby mode Setting the Length of the Bottom Margin for Color Printing You can adjust the length of the bottom margin for color copying color printing and color reception The default margin length is NORMAL 0 83 inches 21 mm 1 Press Function 2 Press Data Registration 3 Press Set Ex HIGH RES PAPER BOTTOM MARGIN Ex 12 27 FaxTel 02 08 Set Stop DATA REGISTRATION US...

Page 79: ...on You can select from the following settings NORMAL The bottom margin is longer than the bottom margin of a black white printed page 0 83 inches 21 mm SMALLER The bottom margin is the same length as the bottom margin of a black white printed page 0 28 inches 7 mm Press Set to register your setting 7 Press Stop to return to standby mode PRINTER SETTINGS RX REDUCTION BOTTOM MARGIN Ex NORMAL Ex SMAL...

Page 80: ...4 14 Sequential Broadcasting 4 18 Sending a Document to More Than One Destination 4 18 Delayed Sending 4 21 Sending Other Documents While the MultiPASS is Set for Delayed Sending 4 21 Documents Stored in Memory 4 22 Printing a List of Documents in Memory 4 22 Printing a Document in Memory 4 23 Deleting a Document From Memory 4 26 Special Dialing 4 27 Dialing Through a Switchboard 4 27 Dialing a Lo...

Page 81: ... or Black White Transmission Your MultiPASS can send faxes in black white It can also send faxes in color to fax machines with color capability Before sending a document you need to adjust whether the document will be sent in color or in black white only Sending in black white Make sure the Color B W light is turned off If not press the Color B W button to turn it off Sending in color to fax machi...

Page 82: ...ion for the documents you send Setting the resolution for black white sending 1 Make sure the Color B W light is turned off If not press the Color B W button to turn it off 2 Press Resolution The current resolution setting is displayed 3 Press Resolution to select the resolution setting you want You can select from the following 203 x 98 dpi Suitable for most text only documents 203 x 196 dpi Suit...

Page 83: ...r sending 1 Press the Color B W button to turn on the Color B W light 2 Press Resolution The current color resolution setting is displayed 3 Press Resolution to select the color resolution setting you want You can select from the following Provides standard color resolution Provides a higher quality color resolution After about 10 seconds the LCD display returns to standby mode Ex FAX STANDARD FAX...

Page 84: ...al Coded Speed Dialing Dial a fax number by pressing the Coded Dial button followed by the two digit code 00 to 99 that the number is assigned to For details on registering and using coded speed dialing see the online MultiPASS Desktop Manager Software Guide If you are using your MultiPASS as a standalone fax see the online Standalone Fax Manual Group Dialing Send a document to a predefined group ...

Page 85: ...y and transmitting the information even as the remaining pages are being scanned Because the MultiPASS is multitasking you can even scan a document into memory while sending another document receiving a document or printing a report The unit has enough memory to store up to 42 pages fewer if the document contains many graphics or particularly dense text 1 Open the document tray 2 Prepare the docum...

Page 86: ...sed speed dialing to dial the number the unit will automatically begin scanning the document into memory a few seconds after making the entry You will see a series of brief messages showing details on the transmission To cancel the transmission once the unit has started to dial press Stop The LCD display then asks you to confirm canceling Press T to cancel sending see page 4 10 Ex TEL 9p7654321 Yo...

Page 87: ...lor capability press Color B W to turn on its light see page 4 2 If necessary you can adjust the resolution and contrast see page 4 3 and page 4 5 3 Press Hook You can also lift the handset of the telephone or extension phone connected to your unit instead of pressing Hook You can adjust the volume of the speaker If you are using the MultiPASS Fax Setup Utility see the online MultiPASS Desktop Man...

Page 88: ... hang up the handset The unit will begin sending the document 6 When you are ready to send the document ask the other party to press the start button on their fax unit 7 When you hear the high pitched signal of the other party s fax unit press Start Scan on your unit and then hang up the handset The unit begins sending the document You will see a series of brief messages showing details on the tra...

Page 89: ... change your mind and want to continue sending press To cancel transmission of a document waiting to be sent because the unit is waiting to redial refer to Deleting a Document From Memory see page 4 23 To cancel transmission of a document waiting to be sent from memory refer to Deleting a Document From Memory see page 4 23 CANCEL AYES NO YES A NO When you cancel sending you may need to open the op...

Page 90: ...er ADF 1 Open the operation panel by gently pulling it toward you 2 Remove the document by pulling it out from the top or bottom Do not try to pull the document out without opening the operation panel or you might tear or smudge the document If the paper does not pull out easily do not force it n n ...

Page 91: ... Faxes Chapter 4 3 When you are finished close the operation panel by pressing it down from the center Be sure to close the operation panel until it locks into place Otherwise the unit will not function properly n ...

Page 92: ...the default setting is to wait two minutes and try to dial again If the second attempt fails because the line was busy the unit will again wait for two minutes and make a final attempt to complete the call Even if the MultiPASS is set to redial several times it will redial only once if there is no tone or there is a ring back tone during the first attempt You can turn automatic redialing off and o...

Page 93: ...c Redialing You cannot cancel automatic redialing with the Stop button while the unit is waiting to redial To cancel automatic redialing do the following 1 Wait until the MultiPASS begins redialing 2 Press Stop The MultiPASS asks you to confirm that you want to cancel 3 Press T to cancel redialing Redialing is not canceled until you press T If you change your mind and want to continue redialing pr...

Page 94: ...n also include one destination which you dial using the numeric buttons Be sure to press Set after you enter the destination with the numeric buttons You control error reports through the MultiPASS Fax Setup Utility or the operation panel If you are using the MultiPASS Fax Setup Utility see the online MultiPASS Desktop Manager Software Guide If you are using the operation panel see the online Stan...

Page 95: ...see page 4 3 and page 4 5 3 Enter up to 113 fax numbers using any of the following methods One touch speed dialing Press the desired one touch speed dialing button s Coded speed dialing Press Coded Dial then use the numeric buttons to enter the two digit code Be sure to press Coded Dial before each code Currently used memory MEMORY USED 0 Standby to scan DOCUMENT READY Resume 01 02 03 04 05 06 07 ...

Page 96: ...ation If you enter the wrong destination press Function then Clear Then press Function again and enter the correct destination You must dial the second number within five seconds of dialing the first number All subsequent numbers must be dialed within 10 seconds If you wait longer than the time out interval before dialing the next number the unit will start scanning the document You can turn off t...

Page 97: ...becomes full while scanning your document MEMORY FULL appears in the LCD display If this happens remove the remainder of the document from the ADF you may need to open the operation panel to do so then divide the document into several sections and send each section individually The document is automatically deleted from memory when sequential broadcasting is completed n ...

Page 98: ...t it or delete it 1 Press Function 2 Press Memory Reference 3 Press Set The MultiPASS begins printing a list of documents stored in memory DOC MEMORY LIST PRINTING REPORT Function 04 Memory Reference Set 0046 TRANSMIT A 01 Canon TOKYO 3 12 27 23 24 0047 TRANSMIT COL 04 Canon ITALIA 2 12 27 23 24 0048 B CAST 01 Canon CANADA 1 12 27 23 38 A 02 Canon FRANCE 0049 B CAST 03 Canon GROUP 2 1 12 27 23 39 ...

Page 99: ... BJ Cartridge Printing possible Printing possible BC 20 Black BJ Cartridge Printing possible Printing possible if converted to black and white BC 22e Photo BJ Cartridge Change BJ cartridge to BC 21e Color or BC 20 Black BJ Cartridge Printing possible You cannot print a document using the MultiPASS C545 printer driver if a Photo BJ Cartridge is installed You must use the operation panel as describe...

Page 100: ...ber TX RX NO of the document you want to print you can print the list of documents stored in memory see page 4 19 Use l or r to display the details of the transaction destination for example 6 Press Set 7 Select whether you want to print the first page of the document only or all pages of the document Press T to print the first page only or Press to print all pages If you have the BC 21e Color BJ ...

Page 101: ...he following messages alternate in the LCD display Press T to print the document with the BC 22e Photo BJ Cartridge or Press to cancel printing The unit returns to step 5 8 To continue printing other documents in memory repeat the procedure from step 5 or Press Stop to return to standby mode CONVERT CLR B W YES A NO PRINT W BC 22e YES A NO You cannot print a black white document with the BC 22e Ph...

Page 102: ... following meanings No mark The document is in black white A The document is in color The document is in black white and is being sent or printed automatically The document is in color and is being sent or printed automatically If you are unsure of the transaction number TX RX NO of the document you want to delete you can print the list of documents stored in memory see page 4 19 Use l or r to dis...

Page 103: ... 7 Press T to delete the document If you change your mind and want to keep the document in memory press The MultiPASS deletes the document 8 To continue deleting other documents in memory repeat the procedure from step 5 or Press Stop to return to standby mode OK TO DELETE YES A NO Ex 12 27 FaxTel Set Tone Stop ...

Page 104: ...the number of the party you are calling Dialing a Long Distance Number Follow this procedure to dial a long distance number and send a document using regular dialing 1 Open the document tray 2 Prepare the document and load it facedown in the ADF The LCD display shows the following If you are sending in color to a fax machine with color capability press Color B W to turn on its light see page 4 2 I...

Page 105: ...u will see a series of brief messages showing details on the transmission To cancel the transmission once the unit has started to dial press Stop The LCD display then asks you to confirm canceling Press T to cancel sending see page 4 10 Ex TEL 011 Ex TEL 011p8112345P To take advantage of the speed dialing features of your unit register frequently used long distance numbers for one touch or coded s...

Page 106: ...eration panel see the online Standalone Fax Manual 2 Use the numeric buttons to dial the telephone number of the information service The unit connects using the pulses required by your phone line 3 When the recorded message of the information service answers press T to switch to tone dialing When T is pressed T is displayed in the LCD display If you pressed Hook in step 1 you can pick up the hands...

Page 107: ...ending Faxes Chapter 4 5 When you have finished press Hook to disconnect the call If you used the handset hang up the handset to disconnect the call Tone dialing is canceled when you disconnect the call Hook ...

Page 108: ...ax 5 2 Receiving Both Faxes and Telephone Calls Automatically Fax Tel Mode 5 4 Receiving Faxes Manually MANUAL MODE 5 5 Receiving Faxes Automatically FAX ONLY MODE 5 5 Receiving With an Answering Machine ANS MACHINE MODE 5 5 Receiving Using the Distinctive Ring Pattern Detection Feature DRPD 5 6 Receiving in Color 5 8 Receiving While Registering Copying or Printing 5 8 Receiving Faxes in Memory Wh...

Page 109: ...he telephone connected to your unit to answer the call This mode is economical in that it allows you to have phone and fax service without the expense of an additional phone line This mode also includes settings that let you control precisely how it handles incoming calls To adjust these settings from the Fax Setup Utility see the online MultiPASS Desktop Manager Software Guide To adjust these set...

Page 110: ...y subscribing to such a service you can have several fax and telephone numbers for your MultiPASS using only one telephone line Once you have decided which mode you want set the mode either through the Fax Setup Utility see the online MultiPASS Desktop Manager Software Guide or through the operation panel see the online Standalone Fax Manual You can change the mode at any time ...

Page 111: ...g The MultiPASS listens for the fax tone For 8 sec The fax tone is detected The fax tone is not detected The document is received automatically The MultiPASS starts ringing Pick up the handset to talk If you don t pick up the handset within 15 sec DEFAULT ACTION Choose between RECEIVE factory default setting and DISCONNECT DISCONNECT RECEIVE Factory default setting The fax tone is detected and the...

Page 112: ...achine to the MultiPASS allows you to receive faxes and phone messages while you are out of the office In ANS MACHINE MODE the MultiPASS allows the answering machine to answer incoming calls then listens for the fax tone and automatically receives the fax if it detects this tone Using the MultiPASS With an Answering Machine Follow these guidelines when using the MultiPASS with an answering machine...

Page 113: ...ion to set up the MultiPASS for use with a DRP service For more details on the DRP service contact your local telephone company Your telephone company may have a different name for this service Also this service may not be offered in all areas Types of Ring Patterns Your telephone company will assign a distinctive ring pattern to each number when you order the DRP service The setting you make in t...

Page 114: ...ication the MultiPASS rings in the pattern you registered for telephone calls When you hear this pattern simply pick up the telephone connected to the MultiPASS and talk If you do not pick up the telephone the MultiPASS continues to ring until the other party hangs up When someone sends a fax using the number assigned for fax communication the MultiPASS does not ring It receives the fax automatica...

Page 115: ... then automatically prints the color fax stored in memory If you want to print the color fax with a BJ cartridge other than the BC 21e Color BJ Cartridge refer to Printing a Document in Memory see page 4 20 You can set the MultiPASS for color reception through the operation panel see the online Standalone Fax Manual Receiving While Registering Copying or Printing As the MultiPASS is a multitasking...

Page 116: ... see page 2 11 Then press the Resume button to print the pages stored in memory BCI 21 Color BJ Tank has run out of ink The BCI 21 Color BJ Tank installed in the MultiPASS has run out of ink while printing Change the BCI 21 Color BJ Tank in the BC 21e Color BJ Cartridge see page 6 22 The unit automatically prints the pages stored in memory BCI 21 Black BJ Tank has run out of ink The BCI 21 Black B...

Page 117: ...automatically prints the pages stored in memory Incorrect BJ cartridge installed The MultiPASS has received a fax but the incorrect BJ cartridge is installed Replace the BJ cartridge in the unit with the correct BJ cartridge see page 6 16 The unit automatically prints the pages stored in memory Paper jam has occurred A paper jam has occurred in the MultiPASS while printing Clear the paper jam see ...

Page 118: ...pproximately 42 pages based on ITU T CCITT No 1 Chart standard mode You can set the MultiPASS not to store faxes in memory if a problem occurs during reception You can only do this through the operation panel For more information about setting the MultiPASS to store faxes in memory see page 5 24 in the online Standalone Fax Manual Once the pages are printed they are deleted from memory If the memo...

Page 119: ...5 12 Receiving Faxes Chapter 5 ...

Page 120: ...ic Cleaning 6 3 Cleaning the Outside of the MultiPASS 6 4 Cleaning the Interior of the MultiPASS 6 4 BJ Cartridges and BJ Tanks 6 10 Maintenance 6 11 Using Ink 6 12 Testing and Cleaning the BJ Cartridge Print Head 6 13 When to Replace the BJ Cartridge 6 15 Replacing the BJ Cartridge 6 16 Replacing a BJ Tank in the BC 21e Color BJ Cartridge 6 22 Storing a BJ Cartridge 6 28 Transporting the MultiPAS...

Page 121: ...per electrical contact make sure the unit is firmly plugged in Never pull on the cord to unplug the MultiPASS Pull on the plug itself Do not overload the electrical outlet where the MultiPASS is plugged in For your safety unplug the MultiPASS during electrical storms When the power cord is disconnected the image memory is completely erased Therefore before you begin cleaning the MultiPASS be sure ...

Page 122: ...n memory Do not use tissue paper paper towels or similar materials for cleaning they can stick to the components or generate static charges Be sure to disconnect the power cord before cleaning the unit When the power cord is disconnected the image memory is completely erased Therefore before you begin cleaning the MultiPASS be sure to print any faxes stored in its memory see page 4 20 Never use vo...

Page 123: ... soft lint free cloth moistened with water or diluted dishwashing detergent solution 3 Plug the power cord back in Cleaning the Interior of the MultiPASS Cleaning Inside the Printer Cover To prevent ink spots and paper dust from accumulating inside the MultiPASS and affecting print quality clean the unit s print area periodically 1 Disconnect the power cord from the MultiPASS 2 Open the document t...

Page 124: ...e the document guides outward and then open the printer cover Never use volatile liquids such as thinners benzene acetone or any other chemical cleaner to clean the exterior or interior of the MultiPASS as they can damage its components DOCUMENT GUIDE DOCUMENT GUIDE c DO NOT TOUCH THE GUIDE RAIL DO NOT TOUCH THE ROUND SHAFT DO NOT TOUCH THE RIBBON CABLE ...

Page 125: ... not to touch the BJ cartridge 2 Check the small black rollers If they are dirty clean them with a soft dry toothbrush 3 When finished close the printer cover 4 Close the document tray 5 Plug the unit back in Cleaning the Scanner Components Periodically check and clean the scanner components 1 Disconnect the power cord from the MultiPASS 2 Open the document tray ...

Page 126: ...ration roller Use a soft dry clean cloth to wipe the roller White sheet and scanning glass Use a clean soft lint free cloth moistened with water to clean the the white sheet and scanning glass then wipe them with a soft dry lint free cloth Separation guide Wipe with a dry soft cloth SEPARATION GUIDE SCANNING GLASS SEPARATION ROLLER WHITE SHEET ...

Page 127: ...copy or send 6 Use a soft dry clean cloth to wipe up paper dust around the roller If the scanning components are dirty the documents you send or print will also be dirty Be sure to use a soft cloth to avoid scratching the components Never use volatile liquids such as thinners benzene acetone or any other chemical cleaner to clean the exterior or interior of the MultiPASS as they can damage its com...

Page 128: ...it back in Cleaning the Rollers You will need to clean the unit s rollers after using a package of High Resolution Paper This process removes paper dust from the printer s rollers preventing paper feed problems For details refer to Using the Cleaning Sheet on page 2 18 Be sure to close the operation panel until it locks into place or the unit will not function properly n ...

Page 129: ...five pages per minute printing When you run out of ink you replace the complete cartridge BCI 21 Black BJ Tank one extra tank included with the MultiPASS Replace the black BJ tank in the BC 21e Color BJ Cartridge when the black ink runs out BCI 21 Color BJ Tank sold separately Replace the color BJ tank in the BC 21e Color BJ Cartridge when the color ink runs out We recommend using the BC 21e Color...

Page 130: ...Cartridge Attempting to use the BC 21e Color BJ Cartridge with only one BJ tank installed may cause the ink to clog If spilled the ink is difficult to remove Therefore it s a good idea to keep the BJ cartridge and BJ tanks out of the reach of children Do not touch the print head area on the BJ cartridge Ink may leak out and cause stains Spilled ink can stain any surface Open BJ cartridges and BJ t...

Page 131: ...n you are using inks from other suppliers Canon s limited warranty does not cover damage caused to Canon s Bubble Jet products that is attributable to the use of third party parts or supplies including inks The limited warranty remains in effect for its life once that particular damage has been properly repaired For optimum printing results Canon recommends that you use the Canon BC 21e Color BJ C...

Page 132: ...eck to test the BJ cartridge installed in the MultiPASS This test shows if each print head nozzle is operating properly Follow this procedure to print the nozzle check 1 Press Function 2 Press Cleaning 3 Press Set The MultiPASS prints the nozzle check When the BC 21e Color BJ Cartridge is installed the pattern includes all four colors yellow magenta cyan and black In the color pattern you will not...

Page 133: ...he print head When cleaning ends the MultiPASS returns to standby mode You can perform the cleaning procedure up to five consecutive times if necessary If the problem persists install a new BJ cartridge Cleaning the print head consumes a small amount of ink Cleaning too often reduces the amount of ink in the BJ cartridge If your printing is faint you can often correct the problem by adjusting the ...

Page 134: ...nt head five times as described on page 6 14 If your color printouts appear to be missing a color even after you have cleaned the print head five times as described on page 6 14 If the message CHANGE CARTRIDGE appears in the LCD display In general you will need to replace an ink tank in the BC 21e Color BJ Cartridge in the following situations If your output is blank If your color printouts appear...

Page 135: ...oes not open easily slide the document guides outward and then open the printer cover For optimum printing results Canon recommends that you use the Canon BC 21e Color BJ Cartridge or the optional Canon BC 20 Black Cartridge with your MultiPASS When replacing BJ tanks in the BC 21e Color BJ Cartridge Canon recommends that you use the Canon BCI 21 Color and BCI 21 Black BJ Tanks n DOCUMENT GUIDE DO...

Page 136: ...y deterioration Do not try to manually move or stop the cartridge holder as this may damage the MultiPASS The MultiPASS includes an automatic protection feature that helps keep it from overheating If the cartridge holder does not move unplug the MultiPASS and let it cool for several minutes When it has cooled plug it in again and press the button to move the cartridge holder c DO NOT TOUCH THE GUI...

Page 137: ... Storage Box Hold the BJ cartridge by its sides only Do not touch the print head the sharp edges around the print head the silver plate on the bottom of the BJ cartridge or the silver metal or circuit area on its side c PRINT HEAD DO NOT TOUCH Ink Ca rtr idg e BCl 21 Ma de in Ja pa n Black Ink Ca rtr idg e BCl 21 Ma de in Ja pa n Color Ma de in Ja pa n Co lor BJ Ca rtri dg e BC 2 1e HOLD HERE ...

Page 138: ...8 Lift the orange cap off the BJ cartridge s print head then remove the orange tape Hold the BJ cartridge by its sides only Do not touch the print head the sharp edges around the print head the silver plate on the bottom of the BJ cartridge or the silver metal or circuit area on its side c PRINT HEAD DO NOT TOUCH HOLD HERE TAPE CAP ...

Page 139: ...he silver metal or circuit area on its side 10 Lower the blue cartridge lock lever completely Do not use excessive force The BJ cartridge is now locked into position Spilled ink can stain any surface protect yourself and your work area Discard the cap and tape immediately Never attempt to reattach the cap or tape to the print head or you can adversely affect the ink flow or quality of the ink colo...

Page 140: ...r cover 13 Close the document tray Do not try to manually move or stop the cartridge holder as this may damage the MultiPASS Unplug the MultiPASS only when it is in standby mode date and Receive mode shown in the LCD display and the cartridge holder is in its home position on the right If you unplug the unit while it is printing or move the cartridge holder from its home position the BJ cartridge ...

Page 141: ...in the BC 21e Color BJ Cartridge needs replacing Leave the BC 21e Color BJ Cartridge in the MultiPASS when replacing a BJ tank 1 Make sure the MultiPASS is plugged in 2 Open the document tray Message Action BLACK INK EMPTY Replace the BCI 21 Black BJ Tank right tank COLOR INK EMPTY Replace the BCI 21 Color BJ Tank left tank ...

Page 142: ...es and lifting Do not touch the round shaft guide rail or ribbon cable Touching these parts may adversely affect operation of the unit and or cause print quality deterioration DOCUMENT GUIDE DOCUMENT GUIDE c DO NOT TOUCH THE GUIDE RAIL DO NOT TOUCH THE ROUND SHAFT DO NOT TOUCH THE RIBBON CABLE ...

Page 143: ...iPASS The MultiPASS includes an automatic protection feature that helps keep it from overheating If the cartridge holder does not move unplug the MultiPASS and let it cool for several minutes When it has cooled plug it in again and press the button to move the cartridge holder c Ink Cartridge BCl 21 Color Made in Japan Ink Cartridge BCl 21 Black Made in Japan Color BJ Cartridge BC 21e Made in Japa...

Page 144: ...and pulling forward to release it Then lift out the BJ tank from the BJ cartridge 6 Dispose of the BJ tank properly You may want to place it in a plastic bag to keep any residual ink from spilling 7 Take the new BJ tank out of its bag and remove its orange cap In k C a rtrid g e B C l 2 1 B la c k M a d e in J a p a n ...

Page 145: ... direction shown below until the tank snaps into place Be careful not to touch the bottom of the BJ tank as you may get ink on your hands c DO NOT TOUCH In k C a rtrid g e B C l 2 1 B la c k M a d e in J a p a n In k C a rtr id g e B C l 2 1 C o lo r M a d e in J a p a n In k C a rtrid g e B C l 2 1 B la c k M a d e in J a p a n ...

Page 146: ... 55 seconds 12 Close the printer cover 13 Close the document tray Do not try to manually move or stop the cartridge holder as this may damage the MultiPASS Unplug the MultiPASS only when it is in standby mode date and Receive mode shown in the LCD display and the cartridge holder is in its home position on the right If you unplug the unit while it is printing or move the cartridge holder from its ...

Page 147: ...a partially used BJ cartridge from the MultiPASS store it in the SB 21 Ink Cartridge Storage Box provided with your unit 1 Press on the release tab and open the cover Hold the BJ cartridge by its sides only Do not touch the print head the sharp edges around the print head the silver plate on the bottom of the BJ cartridge or the silver metal or circuit area on its side c PRINT HEAD DO NOT TOUCH In...

Page 148: ...ontainer with the BJ cartridge s label facing forward and the print head down 3 Close the storage box Make sure the lid snaps shut Ink Cartridge BCl 21 Color Made in Japan Color Slot Ink Cartridge BCl 21 Black Made in Japan Black Slot Color BJ Cartridge BC 21e Made in Japan ...

Page 149: ...ort 7 Make sure the document tray is closed 8 Replace all tapes and shipping materials you removed when you first unpacked the MultiPASS 9 Pack the MultiPASS and all its components into its original shipping carton Do not remove the BJ cartridge from the MultiPASS or ship a BJ cartridge or a BJ tank from which you have removed the protective cap An opened BJ cartridge or BJ tank that is not instal...

Page 150: ...roblem If You Cannot Solve the Problem 7 2 Clearing Jams 7 3 Jams in the Automatic Document Feeder ADF 7 3 Jams in the Multi Purpose Tray 7 5 LCD Messages 7 6 Printing Problems 7 15 Print Quality Problems 7 19 Color Printing and Copying Problems 7 21 Paper Feeding Problems 7 24 Faxing Problems 7 26 Telephone Problems 7 31 Copying Problems 7 32 General Problems 7 33 If the Power Goes Out 7 34 ...

Page 151: ...ber The serial number is located on the label on the back of the unit MultiPASS Desktop Manager software version number In the MultiPASS Desktop Manager folder on your hard drive click on the ScanTastic icon or in the Extensions folder click the MultiPASS C545 printer driver icon Choose Get Info from the File menu Attempting to repair the MultiPASS yourself may void the limited warranty as to that...

Page 152: ...ually fix the problem using one of the following procedures Jams in the Automatic Document Feeder ADF Use this procedure if the document in the ADF jams or misfeeds If this occurs the message CHECK DOCUMENT appears in the LCD display 1 Press Stop 2 Open the operation panel by gently pulling it toward you It opens only slightly Do not try to pull the document out without opening the operation panel...

Page 153: ...d close the operation panel by pressing it down from the center 5 Press Resume to clear the error message then start the operation again Be sure to fan and stack your document and replace the stack in the ADF If the paper does not pull out easily do not force it Call the Canon Customer Care Center see page 1 9 Be sure to close the operation panel until it locks into place Otherwise the unit will n...

Page 154: ...aper stack from the multi purpose tray and reload it Make sure you push the paper to the back and right of the multi purpose tray and that the stack is not higher than the paper limit mark 4 Press Resume to clear the error message If you are printing from an application follow the instructions displayed by the software on your Macintosh If the paper jam occurred while a fax was being received into...

Page 155: ...ial the number then press the Stop button to cancel redialing Try to send the document again at a later time BLACK INK EMPTY The BCI 21 Black BJ tank in the BC 21e Color BJ cartridge is empty or its ink may have dried out Clean the BJ cartridge print head see page 6 14 If the message remains in the LCD display replace the BJ tank see page 6 22 The unit will then print automatically any faxes recei...

Page 156: ...e See the MultiPASS Desktop Manager Software Guide or the Standalone Fax Manual CALLING The unit is calling the other party s fax line Contact the other party and have them check their fax machine You can try to send the document manually see page 4 8 For an overseas call add pauses to the registered number see page 4 25 If you want to cancel the transmission press the Stop button CARTRIDGE JAMMED...

Page 157: ...d lever is set to manual document feed m for a multipage document Set the document feed lever to automatic document feed a see page 3 5 CHECK PAPER SIZE The size of the paper in the multi purpose tray is different than that specified in the settings Set the correct paper size See the MultiPASS Desktop Manager Software Guide or the Standalone Fax Manual CHECK PRINTER There may be an obstruction tha...

Page 158: ... page 7 3 and reload paper in the multi purpose tray Press the Resume button COLOR INK EMPTY The BCI 21 Color BJ Tank in the BC 21e Color BJ Cartridge is empty or its ink may have dried out Clean the BJ Cartridge print head see page 6 14 If the message remains in the LCD display replace the BJ tank see page 6 22 The unit will then print automatically any faxes received in memory CONVERT CLR B W Th...

Page 159: ...and send the copy DOCUMENT READY The document in the ADF is ready for faxing scanning or copying Send the document scan the document or make the copy ECM RX The unit is receiving a fax using Error Correction Mode ECM ECM receptions may take longer than normal transmissions Turn off ECM if you need to receive quickly or if you know your local lines are in good condition See the MultiPASS Desktop Ma...

Page 160: ...ge see page 6 16 You tried to print a received color fax with a BC 20 Black or BC 22e Photo BJ Cartridge installed Remove the BC 20 Black or BC 22e Photo BJ Cartridge and install the BC 21e Color BJ Cartridge see page 6 16 You can also convert a received color fax in memory to black white and print the fax with a BC 20 Black BJ Cartridge see page 4 20 INSTALL BC21e 20 You tried to make black white...

Page 161: ...e sure the stack does not exceed the paper limit mark Then press the Resume button MEMORY FULL 037 The unit s memory is full because it has received too many documents or a very long or detailed document Print out any documents that are stored in memory see page 4 20 Then start the operation again Memory is full because you tried to send too many pages at once or a very long or detailed document D...

Page 162: ...tton or coded speed dialing code you entered has not been registered Register the speed dialing button or code See the MultiPASS Desktop Manager Software Guide or the Standalone Fax Manual NOT AVAILABLE 025 In manual sending you entered a speed dialing number that is assigned to a group Use regular dialing PHOTO INK IN USE A BC 22e Photo BJ Cartridge is installed in the unit Change to a different ...

Page 163: ...jam or install the correct BJ cartridge START AGAIN An error has occurred in the phone line or in the system Start the procedure again from the beginning TRY AGAIN IN B W 085 You tried faxing a color document to a machine that does not support color faxing Try sending again in black white see page 4 2 TX RX CANCELLED You pressed the Stop button to cancel the transmission Try sending again TX RX NO...

Page 164: ...If the unit is plugged into a power strip make sure the power strip is plugged in and turned on The USB to Parallel cable may not be securely connected to the MultiPASS and the Macintosh Check the USB to Parallel cable connection The USB to Parallel cable may not be the correct type Make sure the cable is the one provided with your MultiPASS Other USB to Parallel cables may not work The unit may h...

Page 165: ...pear The orange tape may not be removed from the BJ cartridge Be sure to remove the orange tape from the BJ cartridge before you install it see page 6 19 The BJ cartridge or a BJ tank may not be installed properly Make sure the BJ cartridge and the BJ tank s are installed properly see page 6 16 and page 6 22 The nozzles on the BJ cartridge print head may be clogged Print the nozzle check to check ...

Page 166: ...ctly see page 2 11 The application s page size and margin settings may be incorrect Make sure the page size and margin set in your application are correct for the paper in the multi purpose tray The MultiPASS printer driver may not be selected Make sure the MultiPASS C545 USB printer driver is selected in your application and in the Chooser see page 2 2 in the Desktop Manager Software Guide Also c...

Page 167: ...r jam Make sure the MultiPASS is plugged in and that its USB to Parallel cable is securely attached to the unit and to the Macintosh Clear any paper jams see page 7 3 and make sure paper is loaded properly in the multi purpose tray see page page 2 11 Print Quality Problems The print quality is not what you expect print is not clear is splashed has missing dots or white streaks The paper you are us...

Page 168: ...agged look Changing the Print Mode to Normal or Best should correct this problem see page 2 9 in the Desktop Manager Software Guide Fonts do not print as smoothly rounded characters Bitmapped fonts designed for dot matrix printers do not print smoothly rounded characters when used with high resolution printers like the MultiPASS Make sure you installed an outline font manager such as Adobe Type Ma...

Page 169: ...nting but your output is black ink only The MultiPASS printer driver may not be selected Make sure the MultiPASS is selected as the default printer in your application and in the Chooser see page 2 2 in the Desktop Manager Software Guide The printer driver may not be selecting color Check that you selected Full Color from the Print Colors As menu in the Color dialog see page 2 11 in the Desktop Ma...

Page 170: ... As menu in the Color dialog see page 2 11 The printer driver may not be selecting the right media Make sure the correct paper type is set in the Print dialog see page 2 9 If you selected Use ColorSync Color Matching in the Color dialog make sure that you have selected an appropriate Printer Profile for the media type you are using For more informatin see page 2 11 in the Desktop Manager Software ...

Page 171: ...nces when cyan and magenta are mixed together blue prints dark blue or purple compared to the screen If you selected Use ColorSync Color Matching in the Color dialog make sure that you have selected an appropriate Printer Profile for the media type you are using see page 2 11 in the MultiPASS Desktop Manager Software Guide If you are not using screen matching decreasing the amount of magenta by 30...

Page 172: ... the paper stack is aligned with the right side of the multi purpose tray and the paper guide is aligned with the left edge of the stack Make sure the paper exit path is clear Multiple sheets load into the unit at the same time Paper may not be loaded correctly Make sure the paper stack is loaded properly in the multi purpose tray and that the paper guide is adjusted correctly see page 2 9 Sheets ...

Page 173: ...2 12 This keeps the sheets of paper from sticking together Check that the paper you are using and your printing environment are within the specifications of the unit seepage 2 2 Envelopes do not load Envelopes may not be loaded correctly Make sure the envelopes are loaded correctly see page 2 14 Make sure there are no more than 10 envelopes in the multi purpose tray You may need to choose the enve...

Page 174: ...age 3 5 Make sure the operation panel is closed The one touch speed dialing button or coded speed dialing code you entered may not be registered for the feature you want to use Check the one touch speed dialing button or coded speed dialing code and make sure it is registered correctly If you are using the Fax Setup Utility see the MultiPASS Desktop Manager Software Guide If you are using the oper...

Page 175: ...iPASS which is a G3 fax machine Images on received faxes from the MultiPASS are spotted or dirty The receiving fax machine may not be working properly Check the MultiPASS by making a copy see page 3 13 If the copy is clear the problem may be in the receiving fax machine The document may not have been fed correctly into the ADF Remove the document stack it if necessary and feed it into the ADF corr...

Page 176: ...not receive a fax automatically The MultiPASS may not be set to receive automatically For the MultiPASS to receive faxes automatically the receive mode must be set to FAX ONLY MODE Fax Tel Mode or ANS MACHINE MODE If you have set ANS MACHINE MODE confirm that an answering machine is connected to the MultiPASS and that it is turned on with an outgoing message properly recorded The MultiPASS may hav...

Page 177: ...rpose tray may be empty Make sure paper is loaded in the multi purpose tray see page 2 9 The sending fax machine may not send the CNG signal that tells the MultiPASS that the incoming signal is a fax Some fax machines cannot send the CNG signal that tells your MultiPASS the incoming signal is from a fax machine In such cases you will have to receive the fax manually Cannot receive a document manua...

Page 178: ... The BJ cartridge or a BJ tank may not be installed properly Make sure the BJ cartridge and the BJ tank s are installed properly see page 6 22 The BJ cartridge print head may need cleaning Clean the BJ cartridge print head see page 6 14 The BJ cartridge or the BJ tank s may need to be replaced Replace the BJ cartridge or the BJ tank s see page 6 16 and page 6 22 Fax images print blotched or uneven...

Page 179: ...sure the power cord is connected to the MultiPASS and to an AC outlet see your Quick Start Guide Make sure the AC outlet has power The MultiPASS may not be set for the type of telephone line in use pulse tone If you have a pulse line make sure the MultiPASS is set for pulse dialing If you are using the Fax Setup Utility see the online MultiPASS Desktop Manager Software Guide If you are using the o...

Page 180: ...sing photo ink replace the BJ cartridge with a BC 22e Photo BJ Cartridge The handset of the telephone or extension phone may be off hook Make sure the handset is in its cradle The document may not have been fed correctly into the ADF Remove the document stack it if necessary and feed it into the ADF correctly see page 3 6 Make sure the operation panel is closed Check that the document feed lever i...

Page 181: ... 21e Color BJ Cartridge installed and its black BJ tank may be empty Replace the black BJ tank see page 6 22 The MultiPASS may have a BC 22e Photo BJ Cartridge installed The MultiPASS cannot print reports while a BC 22e Photo BJ Cartridge is installed Replace the BJ cartridge with the BC 21e Color BJ Cartridge or a BC 20 Black BJ Cartridge see page 6 16 Nothing appears in the LCD display The power...

Page 182: ... restored to the MultiPASS the unit will automatically print out a list of documents that were stored in memory at the time of the power failure If there are one or more documents in the image memory when the power is cut off the LCD will display PRINTING REPORT when the power is restored If there is no paper in the multi purpose tray at this time the LCD will also display LOAD PAPER If this happe...

Page 183: ...7 34 Troubleshooting Chapter 7 ...

Page 184: ...ix A Specifications The specifications for the MultiPASS are listed in this section Printing Specifications A 2 BJ Cartridges A 5 Facsimile A 6 Copier A 8 Scanner A 9 MultiPASS Desktop Manager for Windows A 12 General Specifications A 13 ...

Page 185: ... paper Approx 10 sheets T Shirt transfers 1 sheet Greeting Cards 1 card Bubble Jet paper Approx 100 sheets 0 4 in 10 mm stack Transparencies 50 sheets High gloss film 1 sheet Envelopes 10 envelopes U S Commercial No 10 or European DL Paper Size Letter 8 5 x 11 in Legal 8 5 x 14 in A4 210 x 297 mm B5 176 x 250 mm COM 10 envelope 9 50 in x 4 125 in Monarch envelope 7 50 in x 3 875 in DL envelope 220...

Page 186: ...nt Canon Transparencies Canon High Gloss Film Assorted Paper Starter Kit U S Commercial No 10 or European DL envelopes Canon Glossy Photo Cards Paper Weight 17 to 30 lb 64 to 105 g m2 Print Speed BC 21e Color BJ Cartridge Up to 1 5 pages minute BC 20 Black BJ Cartridge Up to 6 5 pages minute Print Width Maximum 8 in 203 2 mm Line Feed Speed Approx 150 ms line at 2 6 inch line feeds Resolution Colo...

Page 187: ...er driver 0 16 in 4 mm when printing from memory 0 63 in 16 mm for monochrome and color printing when using the printer driver 0 83 in 21 mm for color copying and printing of received color faxes A4 LEGAL LETTER 8 5 215 9 mm 11 279 4 mm 0 12 3 mm 0 38 9 5 mm 0 25 6 4 mm 0 25 6 4 mm 8 27 210 mm 11 69 297 mm 0 12 3 mm 0 38 9 5 mm 0 13 3 4 mm 0 13 3 4 mm 8 5 215 9 mm 14 355 6 mm 0 12 3 mm 0 38 9 5 mm...

Page 188: ...pages at 30 coverage BJ tanks BCI 21 Color cyan magenta yellow BCI 21 Black Ink color Black cyan magenta yellow Cartridge yield Approx 80 pages at 7 5 coverage BC 20 Black BJ Cartridge Print head 128 nozzles Ink color Black Cartridge yield Approx 1000 pages Based on ITU T CCITT Chart No 1 EUROPEAN DL U S COMMERCIAL NO 10 9 5 241 3 mm 4 1 104 1 mm 0 12 3 mm 0 38 9 5 mm 1 24 31 4 mm 0 25 6 4 mm 8 66...

Page 189: ...g from memory Color Approx 45 seconds page at 14 4 Kbps ECM JPEG transmitting from memory Based on Canon Snapshot Color Chart 4 x 6 inch standard mode Transmission reception memory 1 3 MB DRAM MR storage Up to 80 pages Up to 30 documents LCD displays memory used Uses direct transmission when memory full Fax scanning speed 8 2 seconds page Automatic Document Feeder ADF 20 sheets letter or A4 size 2...

Page 190: ...g Automatic dialing One touch speed dialing 12 destinations Coded speed dialing 100 destinations Group dialing Maximum 111 destinations Regular dialing with numeric buttons Automatic redialing Redial times 1 10 times Redial interval 2 99 minutes Manual redialing Pause button Variable length 1 15 seconds Networking Sequential broadcast Up to 113 destinations Automatic receiving Non ring reception D...

Page 191: ... 360 x 360 dpi Black white memory copy 8 pels mm x 7 7 lines mm Printing resolution 360 x 360 dpi Default size 100 Reduction sizes 70 80 90 Copy speed Black white copy Letter size Up to 3 1 pages minute Color copy COLOR DRAFT mode Letter size Approx 3 minutes COLOR FINE mode Letter size Approx 9 minutes COLOR SNAPSHOT 4 x 6 in Approx 3 minutes 50 seconds Multiple Copies Up to 99 copies of a black ...

Page 192: ... Minimum 8 27 x 5 83 in 210 x 148 mm Quantity 20 lb 75 g m2 paper Up to 20 letter size 20 A4 size 10 legal size sheets Thickness 0 003 0 005 in 0 08 0 13 mm Weight 20 24 lb 75 90 g m2 Manual document feed Size W x L Maximum 8 5 x Approx 39 in 216 mm x Approx 1 m Minimum 3 15 x 1 77 in 80 x 45 mm Quantity 1 sheet Thickness 0 003 0 017 in 0 08 0 43 mm Weight 24 90 7 lb 90 340 g m2 Resolution Optical...

Page 193: ...dpi 10 9 seconds page Grayscale 301 600 dpi 21 7 seconds page Color 30 150 dpi 16 3 seconds page Color 151 300 dpi 32 6 seconds page Color 301 600 dpi 65 2 seconds page Document Sizes When the document feed lever is set to automatic document feed Maximum Document Size Minimum Document Size 8 5 216 mm 8 27 210 mm 5 83 148 mm UP TO A MAXIMUM OF 32 MINUTES FOR EACH PAGE OR 39 37 INCHES 1 METER IN LEN...

Page 194: ...mage The shaded area in the illustration below is outside the scanning area of the MultiPASS Make sure your document s text and graphics do not extend into these margins Color fax Max 0 24 Max 6 0 mm 8 5 216 mm 3 15 80 mm 1 77 45 mm UP TO A MAXIMUM OF 32 MINUTES FOR EACH PAGE OR 39 37 INCHES 1 METER IN LENGTH MAX 0 18 MAX 4 5 mm MAX 0 16 MAX 4 0 mm Letter Legal MAX 0 16 MAX 4 0 mm MAX 0 18 MAX 4 5...

Page 195: ...stem Requirements Power PC USB enabled System 8 5 or later 32MB of RAM 64MB recommended 75MB of available hard disk space 150 MB recommended CD ROM drive 2x or better Color monitor with 256 or more colors and 800 x 600 pixel display USB to Parallel cable ...

Page 196: ...ght 11 2 lb 5 1 kg Environmental Conditions Temperature 50 90 5 F 10 32 5 C Humidity 20 85 Liquid Crystal Display LCD 16 x 1 Display Languages English French Spanish Telephone Automatic Fax Tel switchover DRPD Distinctive Ring Pattern Detection Answering machine hook up CNG detecting signal Telephone hook up Remote reception by telephone Remote receiving ID Default 25 Tone button Pause button vari...

Page 197: ...A 14 Appendix A Space Requirements 22 6 573 mm 13 4 340 mm 14 4 367 mm 10 9 277 mm ...

Page 198: ...et of functions Examples include word processing programs and the MultiPASS Fax Setup Utility Developers who make application programs include drivers that support different types of printers Auto FAX TEL switching See FAX TEL switching Automatic dialing Dialing fax or telephone numbers by using a shortcut of pressing one or three buttons To use automatic dialing you must register the numbers See ...

Page 199: ...ng B Bi directional parallel interface port An interface connection that is capable of both sending and receiving For example when you print or send a fax from your Macintosh data goes from your Macintosh to the MultiPASS when you scan or receive a fax into your Macintosh data goes from the MultiPASS to your Macintosh BJ cartridge The printing mechanism that contains the print head unit and ink s ...

Page 200: ...tandard for parallel data transmission The interface on the MultiPASS is a Centronics type parallel interface CNG Calling Tone This is a signal sent by fax machines to identify the call as an incoming document When the receiving fax detects this signal it automatically starts to receive the fax transmission The majority of fax machines in use today can send and detect CNG signals Coded speed diali...

Page 201: ...sheet of paper containing the data that you send to or receive from a unit dpi Dots per inch A unit of measurement for indicating a printer s resolution DRPD Distinctive Ring Pattern Detection Allows you to assign different ring patterns to distinguish voice and fax calls using your telephone company s special services Dual access Multitasking Enables the MultiPASS to receive a fax even if it is c...

Page 202: ...ry with settings that we recommend These are known as factory default settings You can customize your MultiPASS by programming settings other than the factory default settings FAX TEL switching The ability of the MultiPASS to automatically detect whether a call is from a fax machine or telephone With this feature one telephone line can be shared by both the telephone and the fax machine FINE The r...

Page 203: ...puter graphics application program Grayscale Representing color in black white as a result of different intensities of color Different colors and intensities of colors appear as different shades of gray Group dialing A dialing method that enables you to dial up to 111 registered one touch speed dialing or coded speed dialing numbers together as a group This means that you can press just one or thr...

Page 204: ...le Jet printer Ink saver You can enable or disable economy printing ink saving feature for black white printing By enabling the ink saver feature ink consumption can be decreased resulting in a longer effective cartridge life You set the ink saver feature using the operation panel Intensity The amount of color More intense or more saturated colors are more pure Less intense or less saturated color...

Page 205: ...eceiving faxes in which you answer all incoming calls using a telephone or extension phone Manual redialing When you use regular dialing you can redial a number manually by simply pressing the Redial Pause button on the operation panel The last number dialed with the numeric buttons is the number redialed Memory broadcast Allows you to send a scanned fax to as many as 113 destinations using a comb...

Page 206: ...iPASS Fax Setup Utility and the MultiPASS toolbar N Noise A term applied to a variety of problems that impair the operation of telephone lines used for faxing Noise level See dB A Numeric buttons The round numbered buttons on the operation panel marked the same as a standard telephone keypad Press them to perform regular dialing They are also used to enter numbers letters and symbols when register...

Page 207: ...he entire number P Page orientation Refers to the direction of print on the page Printing across the width of a page is called portrait orientation Printing across the length of a page is called landscape orientation Pause A timing entry required for registering certain long distance numbers and for dialing out through some telephone systems or switchboards Pressing the Redial Pause button enters ...

Page 208: ...ce text or graphics the printing area is smaller than the paper Printer driver Software that sends printing instructions to a printer in this case the MultiPASS The printer driver keeps track of the attributes of a printer and the codes the program must send to access those attributes Pulse See Rotary pulse Q Quick on line sending Quick on line sending is the easiest and quickest way to send a doc...

Page 209: ... Automatic redialing Redialing manual See Manual redialing Reduction mode See Automatic image reduction Registering A process by which you place fax or telephone numbers and names in the MultiPASS memory for automatic dialing so that you can save time dialing frequently called destinations Regular dialing Pressing the individual numeric buttons to dial a fax or telephone number Remote receiving ID...

Page 210: ...ed appearance Higher resolution means smoother curves and angles as well as a better match to traditional typeface designs Resolution values are represented by horizontal data and vertical data for example 360 x 360 dpi Rotary pulse A telephone dialing system where a dial is rotated to send pulses to the telephone switching system When you pulse dial you hear clicks When you touch tone dial the mo...

Page 211: ...s containing only text and no drawings photographs or illustrations Standby The mode in which the MultiPASS is on and ready to use All operations start from standby mode when the LCD displays the date and reception mode T Timed sending See Delayed sending Tone pulse setting The ability to set the MultiPASS to match the telephone dialing system your telephone line uses touch tone or rotary pulse Tr...

Page 212: ...HQ Ultra High Quality An exclusive Canon digital image processing system that incorporates 64 shades of gray along with a special edge enhancement feature which ensures that text and photos are transmitted with ultimate clarity ...

Page 213: ...G 16 Glossary ...

Page 214: ...3 3 6 to 3 10 3 12 4 6 4 8 4 16 A 6 A 9 clearing jams 7 3 to 7 4 removing document 4 11 to 4 12 Automatic redialing 4 13 to 4 15 canceling 4 14 B B W PHOTO mode 3 14 A 8 B W TEXT mode 3 14 A 8 Back Print Film 1 6 2 2 2 5 2 16 to 2 17 A 2 to A 3 does not feed 7 25 uncurling 2 17 to 2 18 Banner Paper 1 6 2 2 2 4 2 18 A 2 to A 3 printable area A 4 printing 2 23 to 2 27 Banner paper printable area A 4...

Page 215: ...4 C Canada Canon 1 9 Canceling receiving 5 11 sending 4 10 to 4 12 4 17 Canon Authorized Service Facility ASF 1 10 Canada 1 9 Fax Retrieval System 1 9 getting help 1 9 Referral Service 1 4 specialty Papers 2 16 to 2 27 specialty papers 1 6 Starter Kit 2 5 A 3 Web site 1 9 Carrier sheet 3 5 Cartridge button 1 15 2 8 6 17 6 21 holder 1 15 2 8 6 17 6 24 yield A 5 CHANGE CARTRIDGE message 5 10 6 15 7 ...

Page 216: ...istration button 1 18 Default copy size A 8 Deleting document from memory 4 23 to 4 24 Destinations sequential broadcasting 4 15 Device time out 7 19 Dialing fax A 7 long distance 4 25 to 4 26 methods 4 5 special 4 25 to 4 26 switchboard 4 25 tone dialing 4 27 to 4 28 Dimensions MultiPASS A 13 Display languages LCD A 13 Distinctive Ring Pattern Detection 5 3 5 6 to 5 7 Doc Memory List 4 19 Documen...

Page 217: ...ption color 4 2 resolution A 7 scanning speed A 6 sending 4 1 to 4 28 specifications A 6 to A 7 Fax Tel mode 5 2 5 4 does not switch 7 29 Fixing agent fabric sheet 2 21 Fonts not smooth 7 20 Function button light 1 16 to 1 17 2 21 3 16 to 3 17 4 17 4 19 to 4 20 4 23 6 14 G Garbage printing 7 18 General problems 7 33 specifications A 13 to A 14 Glossary G 1 to G 15 Glossy Photo Paper 1 6 2 2 to 2 3...

Page 218: ...ing 4 1 4 28 G3 1 3 A 12 iMac 1 3 A 12 receiving faxes 5 1 to 5 11 Magnetic fields 6 2 Main components MultiPASS 1 14 to 1 19 Maintenance 6 1 to 6 29 BJ cartridges 6 11 to 6 12 Manual feed 1 16 3 2 loading documents 3 11 to 3 12 selecting 3 5 Manual mode receiving faxes 5 2 5 5 does not work 7 29 Manual redialing 4 13 canceling 4 13 Manual sending faxes 4 8 to 4 9 Memory 1 3 5 11 6 2 A 12 deleting...

Page 219: ... 7 20 Output tray 1 14 extension 1 14 P Paper does not load 7 24 drying time 2 16 feeding problems 7 24 to 7 25 handling 2 1 to 2 27 A 2 loading 2 9 to 2 13 out 5 9 printable area A 4 skewed 7 24 starter kit A 3 type color copying 3 16 to 3 17 weight 2 2 A 3 Paper guide 1 14 2 12 2 27 Paper jams 5 10 avoiding 2 6 clearing 7 3 to 7 4 occur repeatedly 7 25 Paper limit mark 2 9 2 13 Paper output guid...

Page 220: ... 19 resolution copier A 8 slow 7 18 suspended 7 18 Printout black only 7 21 blurred 7 21 curls 7 19 Problem documents 3 3 solving 7 2 Processor 1 3 Proof of purchase 1 10 PUT IN CARTRIDGE message 5 10 7 14 Q Quick Start Guide 1 7 R RAM See Memory REC D IN MEMORY message 5 8 to 5 9 7 14 Receive Mode button 1 16 Receiving 1 8 canceling 5 11 errors 7 28 faxes 5 1 to 5 11 in color 5 8 problem occurs 5...

Page 221: ...aration guide cleaning 6 7 Separation roller cleaning 6 7 Sequential broadcasting 4 15 to 4 18 Serial number 7 2 Servicing MultiPASS 1 10 Set button 1 18 to 1 19 4 17 4 19 to 4 20 4 23 6 14 Small documents 3 5 Software Guide 1 7 Software requirements 1 3 Space button 1 18 Space requirements A 14 Special dialing 4 25 to 4 26 Special function buttons 1 18 to 1 19 Specialty papers 2 16 to 2 27 guidel...

Page 222: ...iPASS 6 30 Troubleshooting 7 1 to 7 34 T Shirt Transfers 1 6 2 2 2 4 A 2 to A 3 TWAIN compatibility scanner A 9 TX See Transmissions TX RX NO 1 8 4 19 4 23 Type Conventions 1 8 to 1 9 U U S Commercial No 10 envelopes 2 3 A 2 to A 3 USB port 1 3 A 12 USB to Parallel Cable 1 3 A 12 User s Manual 1 7 W Warranty 1 5 6 12 service 1 10 Water resistant paper 1 6 Water resistent paper 2 2 2 4 Web site Can...

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