Canon MAXIFY GX2000 Series, Online Manual, Page: 597 / 693

Step 4
Clean the print head deeply.
After cleaning the print head deeply, print the nozzle check pattern and check the result.
• From the printer •
Deep Print Head Cleaning
If it does not improve, turn off the printer, wait for more than 24 hours without unplugging the power supply, and go to the next step.
Step 5
Clean the print head deeply again.
After cleaning the print head deeply again, print the nozzle check pattern and check the result.
For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see If Printing
Is Faint or Uneven .
Check 3
When using paper with one printable surface, check the correct printable side
of the paper.
Printing on the wrong side of such paper may cause unclear prints or prints with reduced quality.
When you load paper in the cassette, load paper with the printable side facing down.
Refer to the instruction manual supplied with the paper for detailed information on the printable side.
• When copying, see also the sections below: •
Check 4
Is platen glass or glass of ADF dirty?
Clean the platen glass or the glass of ADF.
Cleaning Platen and Document Cover
Cleaning the ADF (Auto Document Feeder)
Note
• If the glass of ADF is dirty, black streaks appear on the paper as shown below. •
Check 5
Make sure original is properly loaded on platen or ADF.
When you load the original on the platen, load it with the side to be copied facing down. When you load the
original on the ADF, load it with the side to be copied facing up.
Loading Originals
Check 6
Is copy source a printed paper by printer?
If you use a printout done by this printer as the original, print quality may be reduced depending on the condition
of the original.
Print from the printer directly, or reprint from the computer if you can reprint from it.
Check 7
If the ink still does not come out.
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