Canon LBP351 Series, Service Manual

Page: 72 / 191

List of Error Codes Starting with a Number Other than 81
The list of error codes starting with a number other than 81 is shown below. If such an error has occurred, search the remedy
using the last four digits of the error code.
Report the error to the support department of the sales company with the Sublog and update log of the device.
The "CDS server" in the "Cause of error" column includes CDS distribution servers and CDS file servers.
Error Code Description Remedy Cause of error
CDS server UP DATER Network
8xxx 1001 Processing exclusively Start the operation again after terminating
other Updater operations being executed
simultaneously -
Tamura
-
1002 Stopped Restart the device, and start the operation
again. -
Tamura
-
1101 Failed to process preparation
for use Contact the support department of the
sales company.
(Attach the Sublog and update log of the
device.) -
Tamura
-
1102 Failed to process use end -
Tamura
-
1103 Time out during restart of read-
iness preparation -
Tamura
-
1104 Session time-out excluding af-
ter application inquiry (after is-
suing delivery ID) Start the operation again from the begin-
ning -
Tamura
-
1105 CDS URL is not set Set CDS URL -
Tamura
-
1106 Another job existed immediate-
ly before the firmware update
processing. Start the operation again after terminating
the job of the device -
Tamura
-
1202 Specifying of scheduled update
for a model that does not sup-
port scheduled update Contact the support department of the
sales company.
(Attach the Sublog and update log of the
device.)
Tamura
- -
1203 Firmware processing for a
model that does not support
firmware processing
Tamura
- -
1301 Security Token verification er-
ror - -
Tamura
1302 Privilege check error Perform the authentication as a correct
user. - -
Tamura
1303 Parameter error Contact the support department of the
sales company.
(Attach the Sublog and update log of the
device.) - -
Tamura
1304 There is no distribution infor-
mation from the server. - - -
1305 Version notification is not re-
quired. - - -
1306 Connection server information
mismatch error Check the connection server settings. - -
Tamura
I/O
21xx
An internal error about file op-
eration Contact the support department of the
sales company.
(Attach the Sublog and update log of the
device.) -
Tamura
-
22xx An internal error about XML file
operation -
Tamura
-
2301 Failed to output the license file -
Tamura
-
2401 Failure in creation of an auto
shutdown stop file -
Tamura
-
2402 Failure in deletion of the auto
shutdown stop file -
Tamura
-
Device
31xx
An internal error in CPCA Contact the support department of the
sales company.
(Attach the Sublog and update log of the
device.) -
Tamura
-
32xx An internal error in IMI -
Tamura
-
33xx An internal error in SMS -
Tamura
-
34xx An internal error in NLM -
Tamura
-
35xx Configuration Service property
setting error -
Tamura
-
3. Technical Explanation (System)
65