Canon iX7000 Series, Service Manual

Page: 18 / 56

2-2. Service Call Errors (by Cyclic Blinking of Alarm and Power LEDs)
Service call errors are indicated by the number of cycles the Alarm and Power LEDs blink, and the
corresponding error code with the message, "A printer error has occurred. Turn the printer off and then on
again. If this doesn't clear the error, see the user's guide for more detail." is displayed in the printer driver
Status Monitor.
Cycles of
blinking of
Alarm and
Power
LEDs
Error
Error
code
Conditions
Solution
(Check points and replacement
items)
2 times Carriage error [5100] An error occurred in the
carriage encoder signal.
(1) Smearing or scratches on the
carriage slit film:
clean the timing slit film.
(2) Foreign material or paper debris
that obstructs the carriage
movement:
remove foreign material.
(3) Ink tank conditions:
re-set the ink tanks.
(4) Cable connection
(5) Part replacement:
- Timing slit film
- Carriage unit
- Logic board
- Carriage motor
3 times Line feed error [6000] An error occurred in the LF
encoder signal.
(1) Smearing or scratches on the LF
slit disk film:
clean the LF slit disk film.
(2) Foreign material or paper debris in
the LF drive:
remove foreign material.
(3) Cable connection
(4) Part replacement:
- LF slit disk film
- LF / EJ timing sensor unit
- Paper feed roller unit
- Logic board
- Paper feed motor
4 times Purge cam
sensor error [5C00] An error occurred in the
purge unit.
(1) Foreign material or paper debris
around the purge unit:
remove foreign material.
(2) Cable connection
(3) Part replacement:
- Purge unit
- Logic board
5 times ASF (cam)
sensor error [5700] An error occurred in the ASF
cam sensor during paper
(1) Cable connection
(2) Part replacement:
15 / 53