Canon iX7000 Series, Service Manual

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2. LIST OF ERROR DISPLAY / TROUBLESHOOTING
Errors and warnings are displayed by the following ways:
1. Operator call errors are indicated by the Alarm LED lit in orange, and the error messages are
displayed by the printer driver Status Monitor.
2. Error codes (the latest 10 error codes at the maximum) are printed in the "operator call/service call
error record" area in EEPROM information print
Buttons valid when an operator call error occurs:
1. Power button: To turn the printer off and on again.
2. Resume/Cancel button: To cancel the job at error occurrence, and to clear the error.
2-1. Operator Call Errors (by Alarm LED Lit in Orange)
iX7000 TABLE OF CONTENTS
Alarm
LED
blinking
in orange
Error
Error
code
U No.
Solution
Parts that are likely
to be faulty
2 times No paper in the
rear tray. [1000] --- Confirm that the rear tray is
selected as the paper source.
(The rear tray is only for photo
papers and post cards.) Set the
paper in the rear tray, and press
the Resume/Cancel button. - ASF unit
- Pressure roller unit
- PE sensor
- Paper feed motor
No paper in the
cassette. [1003] --- Confirm that the cassette is
selected as the paper source.
(The cassette is only for plain
paper.) Set the paper in the
cassette, and press the
Resume/Cancel button. - ASF unit
- Cassette
No paper in the
manual feed slot.. [1005] --- Confirm that the manual feed is
selected as the paper source.
(Manual feeding is available
only with plain paper.) Set the
paper in the manual feed slot,
and press the Resume/Cancel
button. - Bottom case unit
3 times Front tray closed. [1250] --- Open the front tray. (The error
is indicated when the front tray
is not opened at start of
printing, or when the front tray
is closed during printing.) - Bottom case unit
Paper jam in the
rear tray. [1300] --- Remove the jammed paper or
foreign material causing a paper - ASF unit
- Pressure roller unit
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