CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS/MALFUNCTIONS
4-19
3.14 The copy has a fixing fault.
1) Does the problem occur when the machine is first turned on (as in the
morning)?
NO:
Go to step 3.
2) Is the paper thick or the like, which has poor fixing quality?
YES: Select ‘thick paper’, and try feeding paper from the multifeeder.
Fixing film
3) Is the problem vertical?
YES: If a scratch is found on the fixing film, replace the film unit.
Fixing heater
4) Does the heater operate?
NO:
See “The fixing heater fails to operate.”
Fixing lower roller pressure
5) Is the lower roller pressure (nip width) as indicated?
NO:
Replace the fixing assembly.
Thermistor
6) Does the indication in the following service mode increase:
COPIER>DISPLAY>ANALOG>FIX-C?
NO:
Replace the film unit.
Paper
7) Is the paper of a recommended type?
NO:
Try paper of a recommended type. If the result is good, advise the
user to use paper of a recommended type.
Service mode
8) Set priority on fixing in the following service mode:
COPIER>OPTION>BODY>FIX-TEMP. Is the problem corrected?
YES: End.
