Canon iPF700 Service Manual Download Page 10

Page: 10 / 202

Contents

6.1.5.5

E194-404A Non-discharge detection count error

......................................................... 6-18

6.1.5.6

E196-4040/E196-4041/E196-4042/E196-4043/E196-4044/E196-4045 Main controller

PCB error

.................................................................................................................................... 6-18

6.1.5.7

E198-401C/E198-401D/E198-401E RTC error

............................................................ 6-19

6.2

Location of Connectors and Pin Arrangement

............................................ 6-19

6.2.1

Main controller PCB

................................................................................................ 6-19

6.2.2

Carriage relay PCB

................................................................................................. 6-28

6.2.3

Head relay PCB

....................................................................................................... 6-35

6.3

Version Up

........................................................................................................ 6-40

6.3.1

Firmware Update Tool

............................................................................................ 6-40

6.4

Service Tools

.................................................................................................... 6-41

6.4.1

List of Tools

.............................................................................................................. 6-41

6.4.2

Using the Cover Switch Tool

................................................................................. 6-42

Chapter 7

SERVICE MODE

7.1

Service Mode

...................................................................................................... 7-1

7.1.1

Service Mode

............................................................................................................. 7-1

7.1.2

Service Mode Map

.................................................................................................... 7-2

7.1.3

Details of Service Mode

........................................................................................... 7-6

Chapter 8

ERROR CODE

8.1

Outline

................................................................................................................. 8-1

8.1.1

Outline

......................................................................................................................... 8-1

8.2

Warning Table

.................................................................................................... 8-2

8.2.1

Warnings

..................................................................................................................... 8-2

8.3

Error Table

.......................................................................................................... 8-3

8.3.1

Error Code List

........................................................................................................... 8-3

8.4

Sevice Call Table

............................................................................................... 8-6

8.4.1

Service call errors

..................................................................................................... 8-6

Summary of Contents for iPF700

Page 2: ... need arises In the event of major changes in the contents of this manual over a long or short period Canon will issue a new edition of this manual The following paragraph does not apply to any countries where such provisions are inconsistent with local law Trademarks The product names and company names used in this manual are the registered trademarks of the individual companies Copyright This ma...

Page 3: ...quiring care to avoid combustion fire Indicates an item prohibiting disassembly to avoid electric shocks or problems Indicates an item requiring disconnection of the power plug from the electric outlet Indicates an item intended to provide notes assisting the understanding of the topic in question Indicates an item of reference assisting the understanding of the topic in question Provides a descri...

Page 4: ...used to indicate Low The voltage value however differs from circuit to circuit In addition the asterisk as in DRMD indicates that the DRMD signal goes on when 0 In practically all cases the internal mechanisms of a microprocessor cannot be checked in the field Therefore the operations of the microprocessors used in the machines are not discussed they are explained in terms of from sensors to the i...

Page 5: ...1 5 1 Printer front panel 1 10 1 5 2 Printer rear panel 1 11 1 5 3 Carriage 1 12 1 6 Basic Operation 1 13 1 6 1 Operation panel 1 13 1 6 2 Printer state transitions 1 14 1 6 3 Main menu 1 15 1 7 Safety and Precautions 1 22 1 7 1 Safety Precautions 1 22 1 7 1 1 Moving parts of the printer 1 22 1 7 1 2 Ink adhesion 1 23 1 7 1 3 Live parts of the printer 1 25 1 7 2 Other Precautions 1 26 1 7 2 1 Prin...

Page 6: ...8 White Raster Skip 2 6 2 2 9 Sleep Mode 2 7 2 3 Printer Mechanical System 2 8 2 3 1 Outline 2 8 2 3 1 1 Outline 2 8 2 3 2 Ink Passage 2 9 2 3 2 1 Ink Passage 2 9 2 3 2 2 Ink Tank Unit 2 10 2 3 2 3 Carriage Unit 2 13 2 3 2 4 Printhead 2 16 2 3 2 5 Purge Unit 2 17 2 3 2 6 Maintenance Cartridge 2 23 2 3 2 7 Air Flow 2 24 2 3 3 Paper Path 2 24 2 3 3 1 Outline 2 24 2 3 3 2 Paper Path 2 25 2 3 3 3 Cutt...

Page 7: ...ASSEMBLY 4 1 Service Parts 4 1 4 1 1 Service Parts 4 1 4 2 Disassembly Reassembly 4 1 4 2 1 Disassembly Reassembly 4 1 4 3 Points to Note on Disassembly and Reassembly 4 3 4 3 1 Note on locations prohibited from disassembly 4 3 4 3 2 Manual carriage movement 4 3 4 3 3 Units required for draining the ink 4 4 4 3 4 Outer covers 4 5 4 3 5 Waste ink box 4 11 4 3 6 Driving unit 4 11 4 3 7 Ink tube unit...

Page 8: ...6 1 2 4 Open Ink Tank Cover 6 2 6 1 2 5 The printer cannot be turned on 6 2 6 1 2 6 The printer is shut down during power on or printing 6 3 6 1 2 7 The printer cannot be connected over the network 6 3 6 1 2 8 Printing error Ink remains 6 3 6 1 2 9 Other printing errors 6 4 6 1 3 Troubleshooting When Warnings Occur 6 4 6 1 3 1 Ink Level Check 1000 1001 1002 1003 1006 1007 6 4 6 1 3 2 Check maint c...

Page 9: ...3810103 2503 03810104 2500 03810106 2506 03810106 2507 No ink error 6 13 6 1 4 26 03810201 2581 03810202 2582 03810203 2583 03810204 2580 03810206 2586 03810206 2587 Tank level error 1 6 14 6 1 4 27 03810201 2591 03810202 2592 03810203 2593 03810204 2590 03810206 2596 03810206 2597 Tank level error 2 6 14 6 1 4 28 03830101 2521 03830102 2522 03830103 2523 03830104 2520 03830106 2526 03830105 2527 ...

Page 10: ...rriage relay PCB 6 28 6 2 3 Head relay PCB 6 35 6 3 Version Up 6 40 6 3 1 Firmware Update Tool 6 40 6 4 Service Tools 6 41 6 4 1 List of Tools 6 41 6 4 2 Using the Cover Switch Tool 6 42 Chapter 7 SERVICE MODE 7 1 Service Mode 7 1 7 1 1 Service Mode 7 1 7 1 2 Service Mode Map 7 2 7 1 3 Details of Service Mode 7 6 Chapter 8 ERROR CODE 8 1 Outline 8 1 8 1 1 Outline 8 1 8 2 Warning Table 8 2 8 2 1 Wa...

Page 11: ...Chapter 1 PRODUCT DESCRIPTION ...

Page 12: ... 6 Basic Operation 1 13 1 6 1 Operation panel 1 13 1 6 2 Printer state transitions 1 14 1 6 3 Main menu 1 15 1 7 Safety and Precautions 1 22 1 7 1 Safety Precautions 1 22 1 7 1 1 Moving parts of the printer 1 22 1 7 1 2 Ink adhesion 1 23 1 7 1 3 Live parts of the printer 1 25 1 7 2 Other Precautions 1 26 1 7 2 1 Printhead 1 26 1 7 2 2 Ink tanks 1 28 1 7 2 3 Dealing with the printer 1 29 1 7 3 Prec...

Page 13: ...a desktop product that delivers its output on roll or cut media F 1 1 T 1 1 1 Top cover 10 Power supply connector 2 Upper left cover 11 Roll holder set 3 Stand option 12 Print head 4 Output stacker 13 Ink Tank 5 Operation panel 14 Power cord 6 Ink tank cover 15 Hex key wernch 7 IEEE1394board option 16 Cleaner brush 8 Ethernet connector 17 Stand assembly tool 9 USB port 1 2 3 4 5 6 7 8 9 10 11 12 1...

Page 14: ...ady for roll media and cut media Roll media pass in widths between 254 and 914 4 mm and in lengths up to 18 m The cutter unit that mounts on the carriage allows paper to be cut automatically Cut media are fed and ejected and ink tanks replaced all in an easy to access front panel operation USB2 0 high speed interface and 10Base T 100Base TX in standard support of a TCP IP network plus optional sup...

Page 15: ...right cover of the printer Ink tanks are furnished with a notch for preventing incorrect installation which will allow the tanks to be installed at the position marked in the right color and nowhere else Ink tanks are available in the four dye ink colors of black cyan magenta and yellow and the pigment ink color of mat black F 1 3 1 2 4 Cutter unit 0013 5146 The cutter unit that mounts on the carr...

Page 16: ...oll holders clamp the paper tubes of roll media with an outside diameter of 150 mm or less from inside F 1 5 1 2 6 Expendables 0013 2743 a Printhead The expendable printhead is the same as the one that comes with the printer F 1 6 b Ink tanks The expendable ink tanks are available in six colors mat black black cyan magenta and yellow They are the same the same as the ones that come with the printe...

Page 17: ...bility 1 sheet collected in a stacker Cutter Auto cutter with replaceable cartridges Type of media Plain paper plain paper bond paper high coloring plain paper recycled plain paper recycled coated paper coated paper thick coated paper extra thick coated paper premium mat paper colored coated paper yellow gloss photo paper gloss photo paper2 gloss photo paper thick semigloss photo paper semigloss p...

Page 18: ...margins Borderless printing does not support cut media as yet Emulation Not available Interface USB2 0 Hi Speed Network 10Base T IEEE1394 option Printhead Ink Tank type Independent printhead and ink tanks Printhead PF 02 Integrated six color MB 5 120 nozzles 2 560 nozzles for each additional color Ink tank PFI 102 MBK BK C M Y Bundled 90 ml Expendable 130 ml Detection functions Cover system Head c...

Page 19: ...V 240 V 50 Hz 60 Hz Power consumption Maximum 140 W or less Power consumption When idle in energy save mode sleep mode 100 120 V 5 0 W or less with IEEE1394 mounted 8 W or less 220 240 V 6 0 W or less with IEEE1394 mounted 9 W or less When switched off idle 1 W or less Printer unit dimensions WxDxH 1507 mm width x 871 mm depth x 1094 mm height including the stand Weight Approx 62 kg including the ...

Page 20: ...2 passes Bidirectional 2400 x 1200 dpi Line drawings and text Fast 2 1 pass Bidirectional 1200 x 1200 dpi 1 pass Bidirectional 1200 x 1200 dpi Standard 2 passes Bidirectional 1200 x 1200 dpi Fine 2 4 passes Bidirectional 1200 x 1200 dpi 4 passes Bidirectional 1200 x 1200 dpi Premium mat paper Mat photopaper Photographs and illustrations Standard 6 passes Bidirectional 1200 x 1200 dpi Fine 8 passes...

Page 21: ...pair 5 Interface connector Printer side USB standard Series B receptacle Cable side USB standard Series B plug b Network Standard 1 Interface Type IEEE802 3 compliant interface 2 Data transfer method 10Base T 100Base TX 3 Signal level Input Threshold 10Base T Max 585mV min 300mV 100Base TX Turn on 1000mV diff pk pk turn off 200mV diff pk pk Output 10Base T 2 2V 2 8V 100Base TX 0 95V 1 05V 4 Interf...

Page 22: ...sion 2 0 standard 5 Interface connector Printer side IEEE1394 compliant 6 pin connector socket Cable side IEEE1394 compliant 6 pin connector plug Cable side Compliant with the ANSI EIA TIA 568A or ANSI EIA TIA 568B standard Type RJ 45 1 5 Names and Functions of Components 1 5 1 Printer front panel 0012 6202 F 1 9 1 Top cover Open this cover to mount the printhead load paper and clear jams inside t...

Page 23: ...f the printer 2 Power connector Connect the power cord to this connector 3 Roller holder slot Set the roll holder in this guide slot 4 Expansion PCB slot Mount an IEEE1394 Fire Wire expansion PCB on his slot 5 USB port Connect the USB cable to this port Ready for the USB2 0 hi speed mode 6 Ethernet connector Connect the Ethernet cable to this connector 4 5 6 3 2 1 ...

Page 24: ...A key component that houses nozzles 4 Shaft cleaner Keeps the carriage shaft clean 5 Printhead fixer lever Locks the printhead fixer cover 6 Slant adjustment lever Fine adjusts slants in ruled lines during printing 7 Cutter unit A curved cutting edge that cuts paper automatically It is tucked inside when cutting is not performed 1 2 3 4 5 6 7 ...

Page 25: ... the printer between two alternative modes online and offline Lit continuously The printer is in online mode Lights green Off The printer is in offline mode 5 Menu key Displays a printer main menu 6 Paper source selector a Roll media lamp green Lit continuously Roll media have been selected as a paper source Off Cut media have been selected as a paper source b Cut media lamp green Lit continuously...

Page 26: ... Executing menu and ejects paper 12 Stop key Quits a processing job 13 Power key Switches the power to the printer on and off 14 Information key Displays a printer submenu Information about the inks and paper displays each time this key is pressed Hold this key for 3 seconds to clean the printhead 1 6 2 Printer state transitions 0013 5388 The different states of the printer and their transitions c...

Page 27: ...and so on a parameters menu for selecting a message display language and so on and more a Working with the main menu 1 How to enter the main menu While the printer is in offline mode press the Menu key to enter the main menu 2 How to exit the main menu To exit the main menu press the Online key 3 Functions of keys on the main menu To select menu choices and settings key or key To enter the menu on...

Page 28: ...emain Roll Cut Sheet Type Select media type Paper Deteils Select media type Refer to Media detail setup menu Adjust Printer Refer to Printing adjustment menu Interface Setup Refer to Interface setup menu Maintenance Repl Maint C No Yes Replace P head Repl S Cleaner No Yes Change Cutter No Yes Move Printer No Yes System Setup Refer to System setup menu Test Print Status Print Media Details Print Jo...

Page 29: ...ht Automatic Lowest Low Standard High Highest Skew Check Lv Standard Off Loose VacuumStrngth Automatic Strongest Standard Weak Width Detection On Off NearEnd Rllmrgn 3mm 20mm Cut Speed Fast Standard Slow Trim Edge First Forced No Cutting Cutting Mode Automaric Eject Manual Bordless Margin Automatic Fixed CutDustReduct On Off Nr End Sht Mrgn 3mm 20mm Return Defaults No Yes Print Length 0 70 0 70 St...

Page 30: ...u Adjust Printer Auto Head Adj Standard Adj No Yes Advanced Adj No Yes Auto Print On Off Manual Head Adj No Yes Auto Band Adj Standard Adj No Yes Advanced Adj No Yes Manual Band Adj Adjust Band No Yes Adjust Length No Yes Head Inc Adj No Yes ...

Page 31: ...0 255 0 255 Subnet Mask 0 255 0 255 0 255 0 255 Default G W 0 255 0 255 0 255 0 255 NetWare NetWare On Off Frame Type Auto Detect Ethernet 2 Ethernet 802 2 Ethernet 802 3 Ethernet SNAP Print Service Bindery PServer RPrinter NDSPserver NPrinter AppleTalk On Off Ethernet Driver Auto Detect On Off Comm Mode Half Duplex Full Duplex Ethernet Type 10 Base T 100 Base TX Spanning Tree Not Use Use MAC Addr...

Page 32: ...2 ISO B1 ANSI F Roll Selection 1 ISO A3 297mm 300m Roll Roll Selection 2 10inch 254mm JIS B4 257mm Noz Check Freq 10page Off 1page Automatic Sleep Timer 5min 10min 15min 20min 30min 40min 50min 60min Use Power Save On Off Length Unit meter feet inch Time Zone Time Zone Menu Date Format yyyy mm dd dd mm yyyy mm dd yyyy Date Time Date Time Language Contrast Adj 4 4 Reset MediaType No Yes 0 ...

Page 33: ...5 Islamabad 6 Dacca 7 Bangkok 8 Hong Kong 9 Tokyo Seoul 10 Canberra 11 NewCaledonia 12 Wellington 12 Eniwetok 11 Midway is 10 Hawaii AHST 9 Alaska AKST 8 Oregon PST 7 Arizona MST 6 Texas CST 5 NewYork EST 4 Santiago 3 Buenos Aires Central Atlantic Ocean 2 1 Cape Verde Infomation Menu Infomation System Info Error His Info 1 xxxxx 2 xxxxx Job His Info Job 1 3 Document Name User Name Page Count Job S...

Page 34: ...flexible cable and feed motor driven by the carriage motor and the feed and pinch rollers driven by the feed motor and the purge unit driven by the purge motor To assure safety the printer locks the top cover from opening while it is printing When the top cover is opened while the printer is in online or offline mode the driving power to the carriage and feed motors is shut down F 1 21 Carriage un...

Page 35: ...in an organic solvent which is not harmful to the human body though When an ink comes into the hands or any other part of your body wash it away thoroughly Be careful not to lick an ink or allow it to come into contact with your eyes In the event of eye contact immediately wash with water thoroughly and obtain medical attention Also if you have swallowed an ink in a large quantity by mistake obtai...

Page 36: ...collected by mist collection air flow into the printer The uncollected portion of ink mists could smear the platen unit carriage unit exterior surfaces and the purge unit and their surrounding areas Such smears could in turn spoil the paper or your hands or clothes during servicing Wipe such smears off with a soft cloth moistened with water and wrung carefully F 1 23 Top cover Purge unit Platen ca...

Page 37: ...tor are found on the left rear side of the printer with the operation panel being located on the upper right cover In checking printer operations with the cover open during servicing take maximum care to avoid electrical shocks and not to cause damage to electrical components F 1 24 Main controller Power supply Power connector Carriage PCB Carriage Relay PCB Operation panel Interface connector ...

Page 38: ...inthead to or a dried ink Depress the printhead fixer lever until it clicks into position To prevent the problems of nozzle clogging and poor ink suction that may be caused by adhering foreign matter never touch the nozzle section and the ink port of the printhead or never wipe their surfaces with tissue paper or the like Remember also to keep hands of the electrode section The printhead cannot be...

Page 39: ...thead mounted on it Leaving the printer with the printhead removed from it could allow foreign matter to adhere to the printhead or dry an ink resulting in clogged nozzles to cause print defects If the printhead is drained of inks for shipping purposes even though it is kept mounted on the printer the nozzles could dry resulting in print defects d Ink conductivity The inks used are conductive If a...

Page 40: ...is opened mount it in the printer promptly to prevent any foreign matter from sticking to the ink port b Handling ink tanks To prevent foreign matter from infiltrating the ink passage to impair ink suction or print quality never touch contact 3 or ink port 4 of ink tank 1 Depressing ink tank cover 2 of the printer would cause a needle to pierce the ink port linking the ink passage of linking ink t...

Page 41: ...he printhead caps itself at the end of printing Before shipping the printer secure the carriage at the home position with a belt stopper so the carriage won t be damaged when it is released from the lock arm or inks won t leak during transit F 1 28 c Handling maintenance cartridges Be careful in unloading a maintenance cartridge from the printer not to keep the used ink from spilling over d Refill...

Page 42: ... The cleaning count is a piece of information derived from the purge unit When the purge unit has been replaced run INITIALIZE PURGE in service mode to initialize clear the cleaning count information See For instructions on how to replace the main controller see Disassembly Reassembly Tips on Disassembly Reassembly PCB Counter information would not be available for viewing once it is initialized c...

Page 43: ...tions as they occur Displays and LED indications provide a visual identification of the results of self diagnostics For more details see the error indication section of Error Codes 1 7 3 6 Disposing of a lithium battery 0013 5385 The main controller PCB mounted in the printer has one lithium battery to back up various data The lithium battery could explode if it is replaced with a wrong type of ba...

Page 44: ...Chapter 2 TECHNICAL REFERENCE ...

Page 45: ...8 2 3 1 Outline 2 8 2 3 1 1 Outline 2 8 2 3 2 Ink Passage 2 9 2 3 2 1 Ink Passage 2 9 2 3 2 2 Ink Tank Unit 2 10 2 3 2 3 Carriage Unit 2 13 2 3 2 4 Printhead 2 16 2 3 2 5 Purge Unit 2 17 2 3 2 6 Maintenance Cartridge 2 23 2 3 2 7 Air Flow 2 24 2 3 3 Paper Path 2 24 2 3 3 1 Outline 2 24 2 3 3 2 Paper Path 2 25 2 3 3 3 Cutter Unit 2 26 2 4 Printer Electrical System 2 27 2 4 1 Outline 2 27 2 4 1 1 Ov...

Page 46: ...ay PCB components 2 31 2 4 6 Power Supply 2 31 2 4 6 1 Power supply block diagram 2 31 2 5 Detection Functions with Sensors 2 32 2 5 1 Sensers for covers 2 32 2 5 2 Ink passage system 2 33 2 5 3 Carriage system 2 36 2 5 4 Paper path system 2 38 ...

Page 47: ... switch Carriage motor Head management sensor Feed roller motor Printhead Multi sensor J101 J102 J103 J601 J702 J703 J201 J202 J101 J201 J601 J102 J103 Head relay PCB Carriage relay PCB Ink tank ROM PCB L Ink tank ROM PCB R Humidity sensor Carriage HP sensor Lift motor Pressure release switch Pump motor Pump encoder sensor Pump cam sensor Media sensor J2701 Feed roller encoder Feed roller HP senso...

Page 48: ... constant 2 2 Firmware 2 2 1 Operation Sequence at Power on The sequence of printer operations from power on to transition to online mode is flowcharted below This flowchart does not include the times spent supply inks and cleaning after leaving the printer for extended periods of time F 2 2 Power Button ON Device resource initializarion Printhead ink tank check Media feed system initialization Re...

Page 49: ... print free from blurring and uneven density Because each color prints in up to 16 passes according the print quality requirement for a print mode uneven density problems caused by variations in the rate of discharge among different nozzles are eliminated Deferred print timings do not allow a new ink to overprint the preceding ink until the preceding ink has virtually fixed thereby reducing the ch...

Page 50: ... 1pass Bi directional 1200x1200dpi 1pass Bi directional 1200x1200dpi Standard 1pass Bi directional 1200x1200dpi High 2 2pass Bi directional 1200x1200dpi 2pass Bi directional 1200x1200dpi Office Document Standard 3 1pass Bi directional 1200x1200dpi 2pass Bi directional 1200x1200dpi Coated Paper High Resolution Paper Heavyweight Coated Paper Image Standard 4pass Bi directional 1200x1200dpi High 8pas...

Page 51: ...ght Glossy Photo Paper Heavyweight SemiGlos Photo Paper Glossy Paper Photo Paper Pro Photo Paper Plus Photo Paper Plus Semi Glos Synthetic Paper Adhesive Synthetic Paper Proofing Paper Image Standard 6pass Bi directional 1200x1200dpi High 8pass Bi directional 2400x1200dpi Highest 16pass Bi directional 2400x1200dpi CAD Tracing Paper CAD Tranclucent Matte Film Line Drawing Text Draft 2 1pass Bi dire...

Page 52: ...zles being filled with inks Overtemperature protection control prevents non discharge failures and damages that might result from an overheated printhead overtemperature protection control is implemented on the basis of the temperature detected by the head temperature sensor for each nozzle When an abnormal temperature is detected in any nozzle train overtemperature protection control is exerted a...

Page 53: ...tically when it has been left idle or no print data has been received for a predetermined period of time while the printer is online or offline The printer exits sleep mode when any operation panel key is activated or print data is received from the host computer The time to transition to sleep mode is variable from the operation panel Default 5 minutes ...

Page 54: ... that houses ink tanks and a printhead and a maintenance cartridge the ink passage supplies circulates sucks and otherwise handles inks The paper passage consists of such mechanical components as a paper unit and is designed to feed convey and deliver paper in two ways A summary description of each mechanical component is given below F 2 4 Purge unit Ink tank unit Carriage unit Paper feed Maintena...

Page 55: ...ing from the ink tanks into the subbuffer As the inks flow from the ink tanks to the subbuffers due to head differences air infiltrates the ink tanks through air passages in the subbuffers to keep its internal pressure constant When the ink stored in a subbuffer exceeds a predetermined level it flows into the absorber under the ink tank through the air passage c Supplying inks from the ink supply ...

Page 56: ...ss Ink supply valve open closed 30 times 30 seconds If 336 hours or more have elapsed the ink supply valve open closed count and the time to the next session of agitation are varied according to the elapsed time 2 3 2 2 Ink Tank Unit 2 3 2 2 1 Structure of Ink Tank Unit 0013 6934 a Ink tanks Each color specific ink tank is filled with 130 mL of ink 90 mL for the starter ink tanks bundled with the ...

Page 57: ...ent inks during ink agitation carried out to prevent their settlement F 2 6 EEPROM Ink port Ink tank Air passage Notches for preventing incorrect installation Agitation plate Notches for preventing incorrect installation Notches for preventing incorrect installation ...

Page 58: ...e ink supply valves are caused to open and close by the valve open close mechanism that is activated by driving the valve motors The ink tank unit comprises two tank bases each integrated for a set of three colors and six color ink tubes The color specific ink supply valves are linked with the valve cams so they will open and close at the same time for all colors F 2 7 Valve cam Valve motor Ink su...

Page 59: ...on between the face of the printhead and the paper varies with each paper thickness A narrow gap makes quality better but could smear the print surface as a result of paper rubbing against the face or cause damage to the nozzle assembly T 2 2 g Paper width detection function skew detection function The multisensor attached to the lower left part of the carriage detects the width of paper fed on th...

Page 60: ...ollows up the motion of the carriage together with the tube guide A photocoupler encoder mounted in the lower part of the back of the carriage detects a linear scale reading as the carriage moves d Carriage drive Mechanical misregistrations in the vertical horizontal and bidirectional print positions of the printhead mounted can be corrected by selecting Adjusting Printer from the MAIN MENU to Adj...

Page 61: ... part of the carriage g Multisensor The multisensor attached to the lower left part of the carriage consists of four LEDs red blue green infrared and two light receiving sensors to detect the leading edges and width of paper and skews in it and to adjust its registration and head height The multisensor standard has a white plate attached to it so that a reference value can be calculated during pap...

Page 62: ...charge control for six colors by itself a Nozzle arrangement The nozzle assembly is formed of 1 280 nozzles arranged at 600 dpi intervals in a zigzag pattern offering a total of 2 560 nozzles 1 200 dpi intervals F 2 10 0 2 1 3 2559 2557 2558 2556 0 2 1 3 2559 2557 2558 2556 0 2 1 3 2559 2557 2558 2556 0 2 1 3 2559 2557 2558 2556 0 2 1 3 2559 2557 2558 2556 0 2 1 3 2559 2557 2558 2556 5 600inch 1 1...

Page 63: ...printer stands by in the wake of an error occurrence The capping function connects the printhead to the ink passage of the purge unit b Cleaning function The cleaning function restores the nozzles to facilitate ink discharges through them It consists of the following three operations Wiping operation Wipe off paper fibers or residual inks adhering to the face plate of the printhead Pumping operati...

Page 64: ...on after replacement of the head Cleaning 8 Flushing Performs idle ejection to remove burnt deposits on the surface of the head heater Cleaning 10 Ink filling after secondary transport Fills the empty tube during installation after secondary transport with ink and performs normal cleaning Cleaning 15 Dot count suction Performs suction to remove ink adhered to dried nozzles and thick ink accumulate...

Page 65: ...pped status Cleaning 6 normal strong cleaning When the power is turned on after the initial installation or previous precipitated ink agitation cleaning 16 Cleaning precipitated ink agitation When the power is turned on after at least 360 hours have elapsed since normal end of print operation capped status Cleaning 2 fluid level adjusting When the power is turned on after at least 360 hours have e...

Page 66: ...ing head cleaning A Cleaning 1 normal cleaning Manual cleaning head cleaning B Cleaning 6 normal strong cleaning When Replace Head menu is selected After replacement of head Cleaning 2 fluid level cleaning Cleaning 4 ink drainage after head replacement When Move Printer is selected When Move Printer is selected Cleaning 5 ink drainage for secondary transport After the power is turned on during sec...

Page 67: ...osition to meet the printhead mounted on the printhead six trains of nozzles These caps cap the nozzle assembly to suck inks from the printhead by means of the suction pump The caps are elevated by the cap cam that is driven by the purge motor when the carriage moves to the home position capping the nozzle assembly to protect it F 2 13 Carriage lockpin Glycerin tank Purge motor Pump encoder Pump c...

Page 68: ...e they are replaced at the wiping position to maintain wiping performance Wiper blade cleaning is carried out by scraping off the inks that have been wipe off from the head with the ink scraper The wiper blade is subjected to wet wiping whereby it is pressed against an absorber impregnated with glycerin for added wiping removal performance The quantity of glycerin used tank capacity 50 mL is manag...

Page 69: ... ink detection Used maintenance cartridge ink detection is monitored with regard to a dot count When the used ink reaches 80 of the cartridge capacity the waning message Maintenance C Space Check is displayed to tell that the maintenance cartridge is nearly full Further use of the maintenance cartridge will cause the appearance of the message Replace Maintenance Cartridge to report that the mainte...

Page 70: ...he suction fan in the middle of the printer create airflow to carry the ink mist to the mist suction port F 2 17 2 3 3 Paper Path 2 3 3 1 Outline 2 3 3 1 1 Overview of Paper Path 0013 8824 The key components of the paper passage consist of a feed roller assembly a pinch roller drive that locks and releases the pinch roller and sensors that detect the feed status of paper It feeds paper in trays co...

Page 71: ...ut it regardless of the setting of Up to date precut 9 Detection of leading edge of media Basic operations of the cut media loading sequence 1 Paper trailing edge detection sensor 2 Light intensity 3 Detection of paper width 4 Detection of skewed movement of paper MEMO When offline press the key to discharge the media and the key to rewind the media 2 3 3 2 Paper Path 2 3 3 2 1 Feed Roller Eccentr...

Page 72: ... cutter When Autocut Yes is selected in the Printer Driver the cutter unit mounted on the left side of the carriage automatically cuts the roll media However the roll media is not cut if it is suppressed by the Printer driver F 2 20 Cut sheet Pinch roller Feed roller Paper release lever Cutter unit ...

Page 73: ...ge data processing and the entire electrical system and controls relay PCBs and driver functions F 2 21 Power supply 5 1V generation 32V generation Printhead Head relay PCB Temperature read control DI Sensor read control Multi sensor control Sensors Feed motor AC inlet Fans control Solenoids control Motor control Sensor detection Image data control Remaining ink detection Maincontroller Ink tank S...

Page 74: ...ernal interrupts from the USB image processing unit and expansion card slot Timer function Even when the printer is turned off the timer function is held on using the RTC and secondary lithium battery to assist the cleaning function When the power cord is plugged to the outlet power is supplied to the RTC and therefore the secondary lithium battery power is not consumed Heat Enable signal control ...

Page 75: ...lve motor purge motor lift motor based on the input signals from sensors b Driver IC IC3100 This IC generates a carriage motor control signal based on the control signal from the ASIC c Driver IC IC2802 This IC generates feed motor control signal based on the control signal from the ASIC d Driver IC IC2900 This IC generates purge motor and valve motor control signals based on the control signal fr...

Page 76: ...the head rank value for each color and outputs them to the main controller based on the control commands from the main controller Environment temperature read control function Outputs the environment temperature detected by the thermistor on the head relay PCB to the main controller based on the control commands from the main controller Relay function of the power to the logic components in the pr...

Page 77: ... 100 V to 240 V from the AC inlet to DC voltages for driving the ICs motor and others The voltage generator circuits include the 32 V generation circuit for driving motors fans and the 5 1V generator circuit for driving sensors logic circuits When in the power saving mode the power supply cut outs the 32 V and the 5 1 V Power ON OFF operation is controlled by the main controller PCB When the upper...

Page 78: ...ne sensor installed on the left and right sides each to prevent one sided tightening of the upper cover Ink tank cover switch The micro switch based Ink tank cover switch detects the open closed states of the ink tank cover When the ink tank cover closes the switch is pressed to detect the closed state of the cover Memo 26 5V is supplied from the power supply unit to drive the carriage motor and t...

Page 79: ...Chapter 2 2 33 2 5 2 Ink passage system 0013 8100 F 2 28 Purge unit Pump encoder Pump cam sensor Valve open closed detection sensor Head management sensor ...

Page 80: ...errupter based sensor reads slits in the encoder film of the purge motor and controls the amount of its rotation accordingly F 2 30 Valve open closed detection sensor The photointerrupter based valve open closed detection sensor detects the status of the valve cam The sensor detects that the ink supply valve is open when the sensor light is shielded by a link interlocked with the valve cam Carriag...

Page 81: ...sor to detect that is ink is out F 2 31 Head management sensor The phototransmitter based head management sensor detects the status of ink discharge from the printhead The carriage iteratively moves and stops at the detection position for each nozzle train discharging inks nozzle by nozzle while it is halted The sensor detects discharge nozzles from the voltage changes produced by the drops of an ...

Page 82: ...Chapter 2 2 36 2 5 3 Carriage system 0012 6325 F 2 33 lift cam sensor Carriage cover sensor Linear encoder HeadrelayPCB multisensor ...

Page 83: ...ion of the carriage from a slit in the linear scale during its movement Ambient temperature sensor The thermostat based ambient temperature sensor mounted on the head relay PCB detects the ambient temperature to which the carriage is exposed The resistance of the thermistor that varies as a function of temperature changes in the printer is transmitted the main controller via the carriage relay PCB...

Page 84: ...sor light reflected upon the paper Feed roller HP sensor The feed roller HP sensor sets an LF eccentricity correction home position by detecting transitions from black shielded to white transmitted or a reference in the scale in the code wheel Feed roller encoder The feed roller encoder detects the carriage position from slits in the feed roller pulley as it is driven Media sensor Feed roller HP s...

Page 85: ...Chapter 3 INSTALLATION ...

Page 86: ...Contents Contents 3 1 Transporting the Printer 3 1 3 1 1 Transporting the Printer 3 1 3 1 1 1 Transporting the Printer 3 1 3 1 2 Reinstalling the Printer 3 2 3 1 2 1 Reinstalling the Printer 3 2 ...

Page 87: ...ving the printer on the same floor having a step s When the printer is operating properly follow the instructions described in When the printer is not operating When the printer is operating properly To prevent the waste ink from leaking drain the ink wait about 15 minute and then remove the maintenance cartridge Package the removed maintenance cartridge so that the waste ink does not leak 1 Turn ...

Page 88: ...acking box for moving Use the original packing materials for the printer and other optional devices If they are not available pack them with a sufficient amount of cushioning materials Before transporting the printer be sure to go through the following steps to protect the internal mechanism For the printer packaging work and the installation work after transportation refer to the Quick Start Guid...

Page 89: ...Chapter 4 DISASSEMBLY REASSEMBLY ...

Page 90: ... 8 Carriage unit 4 15 4 3 9 Feeder unit 4 19 4 3 10 Purge unit 4 20 4 3 11 Ink tank unit 4 21 4 3 12 Head management sensor 4 22 4 3 13 multi sensor 4 23 4 3 14 PCBs 4 24 4 3 15 Opening the Caps and Moving the Wiper Unit 4 25 4 3 16 Opening Closing the Ink Supply Valve 4 26 4 3 17 Draining the Ink 4 27 4 4 Applying the Grease 4 28 4 4 1 Applying The Grease 4 28 4 5 Adjustment and Setup Items 4 30 ...

Page 91: ... warning not to turn over Pay careful attention to all individually packaged service part carriage unit purge unit ink tank unit and other parts boxes marked This side up and handle appropriately F 4 1 4 2 Disassembly Reassembly 4 2 1 Disassembly Reassembly 0012 6355 The general disassembly and assembly flows of the major components are shown below ...

Page 92: ...h3 Front cover s2 h2 EEPROM cable c4 Paper delivery guide s2 Valve motor unit c2 s3 Valve motor unit cover c1 s2 Tube base cover h4 Cable mount s1 Carriage relay PCB s2 Tube base s2 Feed roller s2 Cover stay left s2 c2 Cover stay right s2 c3 Left front cover s1 Feed roller sensor c1 s1 Drive belt Tensioner Idler roller mount s2 Carriage motor s4 c1 Loosen the tensioner on the idler roller mount Li...

Page 93: ...e red screws instead of the regular colored screws F 4 3 4 3 2 Manual carriage movement 0012 6357 Move the carriage as necessary to keep it from coming into contact with any parts that may be removed during disassembly reassembly The carriage is not movable while it is capped In this case uncap the printer before moving it See See Disassembly Reassembly Tips on Disassembly Reassembly Ink Drain Ope...

Page 94: ...ructions on how to drain units of inks see Disassembly Reassembly Tips on Disassembly Reassembly Ink Drainage 1 Ink Tube Unit See Disassembly Reassembly Tips on Disassembly Reassembly Ink Tube Unit 2 Carriage Unit Head Holder See Disassembly Reassembly Tips on Disassembly Reassembly Carriage unit 3 Ink Tank Unit See Disassembly Reassembly Tips on Disassembly Reassembly Ink Tank Unit F 4 4 1 3 2 ...

Page 95: ... on the left and right sides of the back each Then fully open the upper cover and slide it to left F 4 5 In attaching the upper cover have the boss on damper 1 located on both sides into slit 2 If the upper cover is not attached in correct position it would slam shut without the damper being activated F 4 6 1 1 2 ...

Page 96: ...7 c Operation panel To remove the operation panel first open the top cover insert your hand into the inside of the right upper cover from the left side and release two lower claws 2 securing operation panel 1 in position Then push out operation panel 1 to front to release it from upper three hooks Then remove the two connectors 3 from the back of operation panel 1 to which harnesses are attached F...

Page 97: ...to front and slide it down out of position by lifting up the upper left edge of the cover F 4 9 Take maximum care in reinstalling the right upper cover not to interfere with the harnesses connected to the operation panel e Ink tank cover To detach the ink tank cover 1 remove the right side cover right upper cover and ink tank cover lid and unscrew the front panel screws 2 Next detach the right cov...

Page 98: ...d the maintenance cartridge cover opened beforehand so the front cover can be slid to right to remove To do this unscrew the four front panel screws 2 and remove two bottom claws 3 and slide the front cover to right Then pull out the upper eight hooks to front to detach the front cover F 4 11 1 ...

Page 99: ...elease lever Upper rear cover 1 has upper top claw 2 inserted into cover stay 3 Rotate the upper edge of the upper rear cover about 90 degrees to detach it Attach the upper rear cover with claw 2 at its upper edge into cover stay 3 first F 4 12 h Rear cover To detach rear cover 1 unscrew 12 screws and remove the cover from the bottom side first F 4 13 2 3 1 1 ...

Page 100: ...tion align the gear of paper release lever 1 with the mark on the receiving gear phase 2 F 4 14 If pinch roller cam 3 has been overrun when paper release lever 1 is installed remove cam sensor 4 and replace pinch roller cam 3 in original position If pinch roller cam 3 is replaced with cam sensor 4 in position damage to cam sensor 4 could result 3 4 2 1 3 ...

Page 101: ...crews 2 to remove waste ink box 3 F 4 15 4 3 6 Driving unit 0012 6365 a Timing belt for driving the feed roller To assemble the timing belt for driving the feed roller loosen the tensioner setscrew and establish the tension of the timing belt by adjusting the spring pressure When the timing belt is assembled back in position tighten the tension with the setscrew F 4 16 1 3 2 4 3 2 1 4 ...

Page 102: ...lowing conditions Service mode SERVICE MODE ADJUST PRINT PATTERN LF Carriage LOW position Media type Gloss photo paper Paper size 36 inches 4 3 7 Ink tube unit 0012 6367 a Removing the ink tube unit 1 Drain the printer of inks See Disassembly Reassembly Tips on Disassembly Reassembly Ink Drain 2 Switch off the printer and move the carriage to above the platen See Disassembly Reassembly Tips on Dis...

Page 103: ...the ink tube unit and the ink tank unit F 4 18 8 Remove the printhead 9 Remove printhead fixer lever 1 10 Cover the joint of the ink tube unit in a plastic bag or the like to prevent ink splashing and leakage and seal the mouth of the bag F 4 19 1 ...

Page 104: ...cable clamp from the frame F 4 20 13 Release the ink tube unit from the carriage b Reassembling the ink tube unit When the ink unit has been replaced turn on the power switch without the printhead and the ink tanks mounted Then mount the printhead and ink tanks as directed by message guidance to fill the tanks 1 ...

Page 105: ... 6 Remove the printhead fixer lever assembly 7 Cover the printhead side joint of the ink tube unit in a plastic bag or the like to prevent ink splashing and leakage and seal the mouth of the bag F 4 21 8 Release the ink tube unit from the carriage 9 Remove the pulley stand 3 and the feed roller plate 4 and release the carriage unit 1 from the left side of the printer F 4 22 In removing the carriag...

Page 106: ...Execute service mode under the following conditions Service mode SERVICE MODE ADJUST PRINT PATTERN OPTICAL AXIS Head height LOW position Media type Gloss photo paper Paper size 36 inches d Removing the head holder 1 Drain the printer of inks See Disassembly Reassembly Tips on Disassembly Reassembly Ink Drain 2 Switch off the printer and move the carriage to above the platen See Disassembly Reassem...

Page 107: ...e ink tube unit in a plastic bag or the like to prevent ink splashing and leakage and seal the mouth of the bag F 4 24 9 To remove the head holder press the lock pin located rearward to its left with a flat blade screwdriver or similar object in the direction of the arrow mark F 4 25 F 4 26 1 2 2 1 ...

Page 108: ...n and paper gap calibration purposes When the carriage unit or multisensor has been replaced or disassembled and reassembled therefore execute service mode under the following conditions If the carriage unit or the multisensor has been replaced replace the multisensor standard at the same time Service mode SERVICE MODE ADJUST GAP CALIB Service mode SERVICE MODE ADJUST SENSOR CALIB Test chart CL 7 ...

Page 109: ...nt of the feed roller This printer as shipped has the feed roller eccentricity that is variations in the rate of paper feed from rotation to rotation corrected for enhanced media feed accuracy When the feed roller feed roller HP sensor or feed roller encoder pertaining to the correction of eccentricity variations has been replaced or when the feed roller has been replaced or disassembled and reass...

Page 110: ...iper Unit 2 Disconnect the ground wire from the side of the purge unit 3 Remove the connector and release the harness from the harness guide 4 Unscrew four screws and remove the waste ink tube joint and then remove the purge unit F 4 29 Install the purge unit with care not to let the waste ink tube 3 bent Exchange absorbents that exist under the purge unit at the same time when you exchange purge ...

Page 111: ...ips on Disassembly Reassembly Ink Drain 2 Remove the joint between the ink tube unit and the ink tank unit 3 Unscrew four ink tank unit screws and remove five connectors and then remove the ink tank unit F 4 30 b Removing the valve motor unit 1 Unscrew four screws and remove one screw and then remove the valve motor unit F 4 31 1 1 ...

Page 112: ... The optical axis is compensated at factory shipment in order to adjust the non discharge detection position because there are fluctuations among machines in the distance between the head management sensor and carriage unit Therefore adjustment must be made when the head management sensor is replaced or disassembling assembling components that may cause error in the distance between the head manag...

Page 113: ...rical specificity the following are recalibrated at the factory namely the optical axis of the sensor the sensor gain for measuring the printhead height and color reproduction Accordingly carry out the following adjustments in the service mode whenever replacing the carriage unit or multi sensor The multi sensor reference plate must be replaced at the same time whenever the carriage or the multi s...

Page 114: ...ntenance cartridge relay PCB 3 Plug the power cord to the outlet and then turn on the printer whth the PAPER SOURCE button and INFORMATION button pressed down The printer will start up in the PCB Replacement mode 4 Check that Initializing appears on the display and then release the buttons When the printer enters the PCB Replacement mode the message lamp goes on 5 What until REPLACE MODE appears o...

Page 115: ...asing the carriage lock pins 1 Remove the right side cover right rear cover and right upper cover 2 Turn the gear 1 of the purge unit in the direction of the arrow The cap 2 and lock pin 3 move down allowing you to move the carriage F 4 34 2 Retracting the cap If the purge unit cannot be removed because it is caught by the lower side of the cap 2 extending from the bottom of the purge unit rotate ...

Page 116: ...k Supply Valve 0012 6384 1 Remove the right side cover 2 To open the ink supply valve turn the cam 2 in the direction of the arrow and press the link 1 If the tube is full of ink releasing the printhead lock lever with the ink supply valve open can cause the ink to flow back to the ink supply unit resulting in leakage of ink from the ink supply needle If the ink supply valve is held open due to a ...

Page 117: ...er cause shuts off the power during the operation for automatic ink drainage 2 Manual ink drainage A syringe or other implement is used to remove the ink inside the ink passages one color at a time in the event of a printer electrical failure firmware error or malfunction in supplying power to the printer Manual Ink Drainage Procedure 1 Remove ink tank cover Refer to Disassembly Reassembly Point t...

Page 118: ...n t apply the grease to locations other than those designated Unwanted grease may cause poor print quality take particular care that grease does not get onto the wiper cap or the linear scale F 4 39 F 4 40 Cam Permalub G No 2 approx 12mg Plate spring Permalub G No 2 approx 12mg Lock pin Permalub G No 2 approx 12mg Joint Molykote PG 641 approx 24mg Permalube G No 2 approx 24mg ...

Page 119: ...Chapter 4 4 29 F 4 41 F 4 42 Feed roller Permalube G No 2 approx 24mg Permalube G No 2 approx 24mg Feed roller Permalube G No 2 approx 24mg Feed roller Bearing Permalube G No 2 approx 24mg ...

Page 120: ...the printhead height and color reproduction Accordingly carry out the following adjustments in the service mode whenever replacing the carriage unit or multi sensor The multi sensor reference plate must be replaced at the same time whenever the carriage or the multi sensor is being replaced Service mode SERVICE MODE ADJUST GAP CALIB Service mode SERVICE MODE ADJUST SENSOR CALIB Test chart CL 7 Too...

Page 121: ...Chapter 5 MAINTENANCE ...

Page 122: ...Contents Contents 5 1 Periodic Replacement Parts 5 1 5 1 1 Periodic Replacement Parts 5 1 5 2 Consumable Parts 5 1 5 2 1 Consumable Parts 5 1 5 3 Periodic Maintenance 5 1 5 3 1 Periodic Maintenance 5 1 ...

Page 123: ...UNIT QM3 1369 000 12000 Sheets Unit A MIST FAN QL2 1053 000 12000 Sheets Unit A ABSORBER DUCT QC2 2999 000 12000 Sheets Unit A SCALE LINEAR QC2 2697 000 12000 Sheets Unit D CARRIAGE UNIT QM3 1402 000 12000 Sheets Unit D TUBE UNIT QM3 1415 000 12000 Sheets Unit F FLEXIBLE CABLE ASS Y QM3 1354 000 12000 Sheets Unit F PURGE UNIT QM3 1413 000 12000 Sheets Unit H HEAD MANAGEMENT SENSOR UNIT QM3 1395 00...

Page 124: ...Chapter 6 TROUBLESHOOTING ...

Page 125: ... 4 2 03010000 200D Cut media end error 6 6 6 1 4 3 03010000 2016 Paper feed delivery jam error 6 6 6 1 4 4 03010000 2820 03010000 2821 03010000 2822 03010000 2823 03010000 2F33 031300312F32 Adjustment error 6 7 6 1 4 5 03010000 2E1F 03060000 2E14 03060A00 2E00 03061000 2E15 03860002 2E02 03860002 2E0A 03860002 2E0C Path mismatch error 6 7 6 1 4 6 03030000 2E21 IEEE1394 Error 6 8 6 1 4 7 03031000 2...

Page 126: ...566 03830306 2567 Ink tank EEPROM error 6 15 6 1 4 31 03841001 2819 03841001 281B 03841101 2818 03841201 2816 03841201 2817 Maintenance cartridge error 6 15 6 1 4 32 03861001 2405 03861001 2406 Borderless printing error 6 16 6 1 4 33 03862000 2E09 Insufficient roll media error 6 16 6 1 4 34 03870001 2015 Cutter error 6 16 6 1 4 35 03900001 4042 03900001 4049 Firmware error 6 17 6 1 4 36 E194 4034 ...

Page 127: ...t solved try the next countermeasure step 5 After completion of troubleshooting check that all the necessary connectors and screws have been installed securely 6 After completion of replacement or repair of a component be sure to carry out test printing to make sure that the trouble has been solved 6 1 2 Troubleshooting by the Phenomenon 6 1 2 1 Incorrect Value Check Value 0014 0909 Cause The valu...

Page 128: ... ink tank ink tank unit or main controller PCB Countermeasure 1 Operation check Check whether the message changes when ink tanks of all colors are installed 2 Visual check Remove foreign substances from the contacts if any 3 Cable continuity check Check continuity of the cable between the ink tank and the main controller PCB If it is abnormal replace the cable 4 Replace the ink tank 5 Replace the ...

Page 129: ...the hub is incompatible auto negotiation may fail Select Ethernet Driver from the Interface Setting menu on the operation panel and then set the network communication speed and transfer mode according to the hub specifications 3 Replace the hub Explain to the customer that the printer is normal 4 Replace the main controller PCB 6 1 2 8 Printing error Ink remains 0014 0934 Example of symptom Step 1...

Page 130: ...leaning replace the printhead 5 Linear scale If the linear scale is dirty clean it If the trouble persists replace the linear scale 6 Replace the carriage relay PCB 7 Replace the head relay PCB 8 Replace the carriage unit 9 Replace the main controller PCB 6 1 2 9 Other printing errors 0014 0954 Example of symptom Stained media Cause Media is stained with ink mist Countermeasure 1 Clean the inner s...

Page 131: ...ause The GARO command in the received data was invalid Probable fault location Operation method or main controller Countermeasure 1 Check the operation method and retry printing 2 Replace the main controller PCB 6 1 4 Troubleshooting When Errors Occur 6 1 4 1 03010000 200C 03010000 2017 03010000 2018 03016000 2010 Multi sensor error 0014 0976 Cause When media was fed the multi sensor could not det...

Page 132: ...edia feed Probable fault location Paper path media sensor or main controller PCB Countermeasure 1 Visual check Remove foreign substances from the paper path and media sensor if any If the paper feed surface or moving part of the paper path is damaged or deformed replace the paper path 2 Media sensor Check the media sensor for normal operation If the operation is abnormal replace the media sensor 3...

Page 133: ...e type of the media used to print the adjustment pattern If they are different retry adjustment using the media of the type selected on the operation panel 2 If ink bleeds greatly change the media 3 Carry out head cleaning and retry adjustment If the adjustment result is poor replace the printhead 4 Replace the multi sensor and then retry adjustment 5 Replace the head relay PCB 6 Replace the carri...

Page 134: ...upper cover switch 3 Cable continuity check If continuity of the cable between the upper cover safety switch and the main controller PCB is abnormal replace the cable 4 Upper cover lock Check the upper cover lock for normal operation If the operation is abnormal replace the upper cover lock 5 Cable continuity check If continuity of the cable between the upper cover lock and the main controller PCB...

Page 135: ...the cable 5 Replace the main controller PCB 6 1 4 10 03060A00 2E1B Roll media end error 0014 0983 Cause During printing or roll media feed the media sensor detected the end of the roll media Probable fault location Roll media media sensor or main controller PCB Countermeasure 1 Roll media If roll media is used up load new roll media 2 Media sensor Select SERVICE MODE I O DISPLAY to check for norma...

Page 136: ...ller PCB firmware error occurred Probable fault location Main controller PCB Countermeasure 1 Turn off the printer and then turn it off again 2 Replace the main controller PCB 6 1 4 15 03130031 2F16 Mist fan error 0014 1021 Cause Mist fan rotation could not be detected during mist fan rotation Probable fault location Mist fan or main controller PCB Countermeasure 1 Replace the mist fan 2 Cable con...

Page 137: ...stopper linear scale linear encoder or main controller PCB Countermeasure 1 Visual check Remove foreign substances from the carriage stopper linear scale and linear encoder if any 2 Replace the linear scale 3 Replace the linear encoder 4 Replace the main controller PCB 6 1 4 19 03130031 2F26 03130031 2F27 Carriage motor error 0014 1024 Cause The carriage did not operate because the carriage motor ...

Page 138: ...r HP sensor or feed motor and the main controller PCB is abnormal replace the cable 4 Replace the feed motor 5 Replace the main controller PCB 6 1 4 21 03130031 2F3A valve open close error 0014 1037 Cause When the ink supply valve opened or closed valve open closed detection sensor could not detect the valve cam rotation Probable fault location Valve open closed detection sensor valve motor or mai...

Page 139: ...t sensor error 0014 0999 Cause The head management sensor detected an ink discharge error A sensor sensitivity error was detected during head management sensor position adjustment Probable fault location Print head head management sensor or main controller PCB Countermeasure 1 Replace the print head 2 Visual check Remove foreign substances from the head management sensor if any 3 Replace the head ...

Page 140: ...or 2 0013 6848 Cause When head cleaning was executed by the user at ink level 1 insufficiency of ink was detected Opening the ink tank cover recovers this error The error recovery operation is continued until it is cancelled using the STOP key Probable fault location Ink tank ink tank unit or main controller PCB Countermeasure 1 Replace the ink tank 2 Cable continuity check If continuity of the ca...

Page 141: ...tank 2 Replace the ink tank unit 3 Replace the main controller PCB 6 1 4 30 03830301 2561 03830302 2562 03830303 2563 03830304 2560 03830306 2566 03830306 2567 Ink tank EEPROM error 0013 6843 Cause An ink tank EEPROM checksum error was detected Probable fault location Ink tank ink tank unit or main controller PCB Countermeasure 1 Replace the ink tank 2 Replace the ink tank unit 3 Cable continuity ...

Page 142: ... Check for normal operation If the operation is abnormal replace the feed roller HP sensor 3 Replace the feed roller encoder film 4 Replace the feed roller encoder 5 Replace the main controller PCB 6 1 4 34 03870001 2015 Cutter error 0014 0990 Cause After roll media cutting the multi sensor could not detect the media end Probable fault location Media defective multi sensor cutter unit head relay P...

Page 143: ...ity of the cable between the multi sensor and the head relay PCB is abnormal replace the cable 5 Replace the head relay PCB 6 Replace the carriage relay PCB 7 Cable continuity check If continuity of the cable between the carriage relay PCB and the main controller PCB is abnormal replace the cable 8 Replace the main controller PCB 6 1 5 Troubleshooting When Service Call Errors Occur 6 1 5 1 E141 40...

Page 144: ...3E Abnormally high head temperature 0013 7245 Cause The printhead temperature became abnormally high Probable fault location Printhead head relay PCB carriage relay PCB or main controller PCB Countermeasure 1 Start up the printer in the service mode and then replace the printhead 2 Replace the head relay PCB 3 Replace the carriage PCB 4 Replace the main controller PCB 6 1 5 5 E194 404A Non dischar...

Page 145: ...ure 1 Start up the printer in the service mode and then turn off the power 2 Replace the lithium battery 3 Replace the main controller 6 2 Location of Connectors and Pin Arrangement 6 2 1 Main controller PCB 0013 7814 F 6 1 T 6 1 J1801 Pin Number Signal name IN OUT Function 1 RGV20 5V IN Power supply 5V 2 RGV20 5V IN Power supply 5V 3 RGV20 5V IN Power supply 5V 4 GND GND 5 GND GND 6 GND GND 7 VM ...

Page 146: ...or Drive signal AX A10 LIFTM1_B OUT Lift motor Drive signal B A11 LIFTM3_BX_N1 OUT Lift motor Drive signal BX A12 ATUKAIJYO IN Pressure release switch output signal A13 GND GND B1 PUMPM1_AM OUT Pump motor Drive signal AM B2 PUMPM1_AP OUT Pump motor Drive signal AP B3 GND GND B4 PUMPR_ENCA IN Pump encoder output signal A B5 SNS5V OUT Power supply 5V B6 PUMPR_ENCB IN Pump encoder output signal B B7 ...

Page 147: ...N_CAM_R N C J2601 Pin Number Signal name IN OUT Function 1 POWER_ON IN Power switch signal 2 GND GND 3 5V OUT Power supply 5V 4 BUZZER OUT Buzzer control signal 5 PDO OUT Panel IC control signal 6 3 3V OUT Power supply 3 3V 7 PDI OUT Panel IC data signal 8 GND GND 9 PRESET OUT Panel reset signal 10 GND GND 11 PCK OUT Panel IC clock signal 12 PANEL5V_ON OUT Power supply 5V 13 PCS OUT Panel IC chip ...

Page 148: ...GND B8 VM_26V OUT Power supply 26V B9 MISTFAN_L_ALARM IN Mist fan L alarm signal B10 VMGND GND B11 N C N C J2702 Pin Number Signal name IN OUT Function 1 VM 26V OUT Power supply 26V 2 DCOVER_SOL OUT Upper cover lock solenoid L drive signal 3 VM 26V OUT Power supply 26V 4 DCOVER_SOL OUT Upper cover lock solenoid R drive signal 5 N C N C J2801 Pin Number Signal name IN OUT Function 1 LFSP_A OUT Feed...

Page 149: ... IN Humidity sensor output signal 4 5V OUT Power supply 5V J3101 Pin Number Signal name IN OUT Function 1 CRM_C OUT Carriage motor phase drive signal C 2 CRM_B OUT Carriage motor phase drive signal B J3201 Pin Number Signal name IN OUT Function 1 TANK_CLK OUT Ink tank clock signal 2 GND GND 3 TANK_DAT2 IN OUT Ink tank data signal 2 4 TANK_ON 3 3V OUT Power supply 3 3V 5 TANK_DAT1 IN OUT Ink tank d...

Page 150: ...k data signal 6 7 GND GND 8 INK_DETECT6 IN Ink detection sensor output signal 6 9 INK_DETECT7 IN Ink detection sensor output signal 7 10 INK_DETECT8 IN Ink detection sensor output signal 8 11 N C N C 12 N C N C J3301 Pin Number Signal name IN OUT Function 1 SDA IN OUT Maintenance cartridge ROM control signal data 2 SCL IN OUT Maintenance cartridge ROM control signal clock 3 GND GND 4 3 3V OUT Powe...

Page 151: ... 15 VM OUT Power supply 32V 16 VM OUT Power supply 32V 17 VM OUT Power supply 32V 18 VM OUT Power supply 32V 19 VM OUT Power supply 32V 20 VM OUT Power supply 32V 21 VM OUT Power supply 32V 22 VMGND GND 23 VMGND GND 24 VMGND GND 25 VMGND GND J3601 Pin Number Signal name IN OUT Function 1 ENCODER_A IN Carriage encoder output signal A 2 ENCODER_B IN Carriage encoder output signal B 3 GND GND 4 CR_CO...

Page 152: ... signal 9 E 29 GND GND 30 H1 E DATA 9 EV_B OUT Even head data signal 9 E 31 GND GND 32 VH_DIS OUT VH selection signal 33 H1 DASLK_LICC2 OUT Head analogue switch clock signal 34 H1 DLD_LICC2 OUT Head analogue switch latch signal 35 H1 DATA_LICC2 OUT Head analogue switch data signal 36 PWLED2_ON OUT Multi sensor LED2 drive signal 37 PWLED1_ON OUT Multi sensor LED1 drive signal 38 PWLED3_ON OUT Multi...

Page 153: ... DATA 6 OD_B OUT Odd head data signal 6 D 13 GND GND 14 H1 D HE 6_B OUT Head heat enable signal 6 D 15 GND GND 16 H1 C HE 5_B OUT Head heat enable signal 5 C 17 GND GND 18 H1 C DATA 5 OD_B OUT Odd head data signal 5 C 19 GND GND 20 H1 DSOUT2 IN Head temperature output signal 2 21 H1 DSOUT1 IN Head temperature output signal 1 22 GND GND 23 LV_H1_CLKN OUT Head clock signal N 24 LV_H1_CLKP OUT Head c...

Page 154: ...UT Head heat enable signal 1 A 41 GND GND 42 H1 A DATA 0 EV_B OUT Even head data signal 0 A 43 GND GND 44 H1 A HE 0_B OUT Head heat enable signal 0 A 45 GND GND 46 H1 A DATA 0 OD_B OUT Odd head data signal 0 A 47 GND GND 48 H1 A DATA 1 OD_B OUT Odd head data signal 1 A 49 GND GND 50 H1 B HE 2_B OUT Head heat enable signal 2 B J101 Pin Number Signal name IN OUT Function 1 VMGND GND 2 VMGND GND J360...

Page 155: ...ignal 2 20 VH_ENB IN VH Power supply ON OFF control signal 21 VH_MONI1 OUT VH control signal 1 22 VMGND GND 23 VMGND GND 24 VMGND GND 25 VMGND GND J102 Pin Number Signal name IN OUT Function 1 ENCODER_A OUT Carriage encoder output signal A 2 ENCODER_B OUT Carriage encoder output signal B 3 GND GND 4 CR_COVER OUT Carriage cover sensor output signal 5 OUT_ENB IN Head data enable signal 6 H DASH_LICC...

Page 156: ...ignal 9 E 31 GND GND 32 VH_DIS IN VH selection signal 33 H1 DASLK_LICC2 IN Head analogue switch clock signal 34 H1 DLD_LICC2 IN Head analogue switch latch signal 35 H1 DATA_LICC2 IN Head analogue switch data signal 36 PWLED2_ON IN Multi sensor LED2 drive signal 37 PWLED1_ON IN Multi sensor LED1 drive signal 38 PWLED3_ON IN Multi sensor LED3 drive signal 39 H3V_ON_B IN Power supply 3V 40 MLT_SENS_1...

Page 157: ...ND GND 16 H1 C HE 5_B IN Head heat enable signal 5 C 17 GND GND 18 H1 C DATA 5 OD_B IN Odd head data signal 5 C 19 GND GND 20 H1 DSOUT2 OUT Head temperature output signal 2 21 H1 DSOUT1 OUT Head temperature output signal 1 22 GND GND 23 LV_H1_CLKN IN Head clock signal N 24 LV_H1_CLKP IN Head clock signal P 25 GND GND 26 H1_LT_B IN Head latch signal 27 GND GND 28 H1 C DATA 5 EV_B IN Even head data ...

Page 158: ...B IN Head heat enable signal 2 B J201 Pin Number Signal name IN OUT Function 1 CRENCA IN Linear encoder output signal A 2 SNS5V OUT Power supply 5V 3 CRENCB IN Linear encoder output signal B 4 GND GND J202 Pin Number Signal name IN OUT Function 1 3 3V OUT Power supply 3 3V 2 GND GND 3 CR_COVER IN Carriage cover sensor output signal J601 Pin Number Signal name IN OUT Function 1 GND GND 2 GND GND 3 ...

Page 159: ...nsor LED 4 drive signal 27 PWLED3 OUT Multi sensor LED 3 drive signal 28 PWLED2 OUT Multi sensor LED 2 drive signal 29 PWLED1 OUT Multi sensor LED 1 drive signal 30 VMGND GND J702 Pin Number Signal name IN OUT Function 1 MLT_SNS_2IN IN Multi sensor signal 2 2 MLT_SNS_1IN IN Multi sensor signal 1 3 H1 C DATA 4 OD OUT Odd head data signal 4 C 4 H1 C HE 4 OUT Head heat enable signal 4 C 5 H1 B DATA 3...

Page 160: ...heat enable signal 7 D 29 H1 E DATA 8 EV OUT Even head data signal 8 E 30 H1 E DATA 9 EV OUT Even head data signal 9 E 31 H1 E HE 9 OUT Head heat enable signal 9 E 32 H1 F DATA 10 EV OUT Even head data signal 10 F 33 H1 F DATA 11 EV OUT Even head data signal 11 F 34 H1 F HE 11 OUT Head heat enable signal 11 F 35 H1 F DATA 11 OD OUT Odd head data signal 11 F 36 H1 F DATA 10 OD OUT Odd head data sig...

Page 161: ... LED3 drive signal 5 PWLED4 IN Multi sensor LED4 drive signal 6 VMGND GND 7 H3V IN Power supply 3V 8 VH1_FB IN VH feed back voltage 9 VH1 IN Power supply 10 VH1 IN Power supply 11 VH1 IN Power supply 12 VH1 IN Power supply 13 VH1 IN Power supply 14 VH1 IN Power supply 15 VMGND GND 16 VMGND GND 17 VMGND GND 18 VMGND GND 19 VMGND GND 20 VMGND GND 21 VH2 IN Power supply 22 VH2 IN Power supply 23 VH2 ...

Page 162: ...re output signal 1 10 GND GND 11 H1 E HE 8 IN Head heat enable signal 8 E 12 H1 E DATA 8 OD IN Odd head data signal 8 E 13 H1 E DATA 9 OD IN Odd head data signal 9 E 14 H1 F HE 10 IN Head heat enable signal 10 F 15 H1 F DATA 10 OD IN Odd head data signal 10 F 16 H1 F DATA 11 OD IN Odd head data signal 11 F 17 H1 F HE 11 IN Head heat enable signal 11 F 18 H1 F DATA 11 EV IN Even head data signal 11...

Page 163: ...IN Head heat enable signal 0 A 42 H1 A DATA 0 OD IN Odd head data signal 0 A 43 H1 A DATA 1 OD IN Odd head data signal 1 A 44 H1 B HE 2 IN Head heat enable signal 2 B 45 H1 B DATA 2 OD IN Odd head data signal 2 B 46 H1 B DATA 3 OD IN Odd head data signal 3 B 47 H1 C HE 4 IN Head heat enable signal 4 C 48 H1 C DATA 4 OD IN Odd head data signal 4 C 49 MLT_SNS_1IN OUT Multi sensor signal 1 50 MLT_SNS...

Page 164: ...ensor signal 1 E 19 H1 D DIA1 IN Head DI sensor signal 1 D 20 H3V_1 OUT Power supply 3V 21 H3V_1 OUT Power supply 3V 22 H1 B DATA 3 EV OUT Even head data signal 3 B 23 H1 A DATA 0 EV OUT Even head data signal 0 A 24 H1 B HE 2 OUT Head heat enable signal 2 B 25 VH1 OUT Power supply 26 VH1 OUT Power supply 27 H1 D DIA2 IN Head DI sensor signal 2 D 28 H1 E HE 8 OUT Head heat enable signal 8 E 29 H1 E...

Page 165: ...ata signal 4 C 53 GND GND 54 GND GND 55 GND GND 56 H1 F DATA 11 OD OUT Odd head data signal 11 F 57 H1 E DATA 9 EV OUT Even head data signal 9 E 58 GND GND 59 H1 D DATA 6 OD OUT Odd head data signal 6 D 60 H1 C HE 5 OUT Head heat enable signal 5 C 61 H1 B HE 3 OUT Head heat enable signal 3 B 62 H1 A DIA1 IN Head DI sensor signal 1 A 63 H1 A DATA 1 OD OUT Odd head data signal 1 A 64 GND GND 65 GND ...

Page 166: ...to the instructions shown on the display 4 The data shown on the LCD on the operation panel changes and the firmware is updated automatically 5 When firmware update is completed the printer will start again File transfer route USB IEEE1394 network 2 L Printer Service Tool Procedure 1 Start L Printer Service Tool 2 Place the printer in the online mode 3 Specify the firmware file jdl and then transf...

Page 167: ...ving the E ring Needle nose pliers Inserting and removing the spring parts Hex key wrench Inserting and removing hexagonal screws Flat brush Applying grease Lint free paper Wiping off ink Rubber gloves Preventing ink stains Special purpose tools Application Grease MOLYKOTE PG 641 CK 0562 000 Applying to specified locations Grease PERMALUBE G 2 CK 0551 020 Applying to specified locations Cover swit...

Page 168: ...Chapter 6 6 42 6 4 2 Using the Cover Switch Tool 0012 6423 Use the cover switch tool 1 by inserting the hook into the cover switch 1 1 ...

Page 169: ...Chapter 7 SERVICE MODE ...

Page 170: ...Contents Contents 7 1 Service Mode 7 1 7 1 1 Service Mode 7 1 7 1 2 Service Mode Map 7 2 7 1 3 Details of Service Mode 7 6 ...

Page 171: ...ersion 4 After display of Online pressing the Menu key displays the SERVICE MODE top menu and the MESSAGE LED flashies The Service mode is added to the options in the Main menu The Service mode can be entered even in the error status when an error message is shown on the display by turning the power off and then using the above key operation b How to exit the Service mode Turn off the printer c Ke...

Page 172: ...menus and parameters in the Service mode is shown below F 7 1 DISPLAY YES NO S N TYPE LF TYPE Test Print TMP SIZE LF SIZE CR S N LOT 1 20 1 20 WARING ERROR INK CHECK System Setup SERVICE MODE PRINT INF SYSTEM HEAD INK I O DISPLAY BK MBK C M Y MBK2 C M Y MBK MBK2 BK ...

Page 173: ... YES NO YES NO YES NO YES NO YES NO 0 1 GAP CALIB I O DISPLAY NOZZLE CHK POS MANUAL HEAD ADJ PRINT PATTERN HEAD ADJ SENSOR CALIB CHANGE TYPE ADJ SETTING RESET SETTINGS DISPLAY A 1 A x CUTTER YES NO FUNCTION CR MOVE PANEL LED LCD PANEL KEY PLATEN FAN AIR FLOW FAN R INK VALVE REPLACE AIR FLOW FAN L COUNTER NOZZLE 2 NOZZLE 3 ...

Page 174: ... M TTL N INK CHK BK N INK CHK MBK N INK CHK MBK2 N INK CHK C N INK CHK M N INK CHK Y INK USE1 BK INK USE1 MBK INK USE1 MBK2 INK USE1 C INK USE1 M INK USE1 Y INK USE1 TTL N INK USE1 BK N INK USE1 MBK N INK USE1 MBK2 N INK USE1 C N INK USE1 M N INK USE1 Y N INK USE1 TTL INK USE2 INK USE2 BK INK USE2 MBK INK USE2 MBK2 INK USE2 C INK USE2 M INK USE2 Y INK USE2 TTL N INK USE2 BK N INK USE2 MBK N INK US...

Page 175: ... CNT 24 36 P CNT 17 24 P CNT 17 P SQ 17 MEDIASIZE2 ROLL D SQ 24 36 D SQ 17 24 D CNT 24 36 D CNT 17 24 D CNT 17 MEDIASIZE1 CUT P SQ 24 36 P SQ 17 24 P CNT 24 36 P CNT 17 24 P CNT 17 MEDIASIZE2 CUT D SQ 24 36 D SQ 17 24 D CNT 24 36 D CNT 17 24 D CNT 17 D SQ 17 D SQ 17 P SQ 17 HEAD DOT CNT 1 HEAD DOT CNT 2 BK MBK MBK2 C M Y TTL BK MBK MBK2 C M Y TTL PARTS CNT COUNTER A PARTS A1 PARTS A7 COUNTER D PAR...

Page 176: ...used the layout is optimized according to the media width in order to save paper 2 SYSTEM Displays the printer information shown below T 7 1 Display Description Unit S N Serial number of printer TYPE Type setting on main controller PCB LF TYPE Feed roller type 0 or 1 SETTING Pth ON OFF RTC DATE TIME INITIALIZE WARNING ERROR ADJUST W INK CARRIAGE PURGE INK USE CNT CUTTER CHG CNT W INK CHG CNT HEAD ...

Page 177: ... Executed at least once b I O DISPLAY To be supported by the next version Shows the statuses and sensors and switches on the display ON 1 TMP Ambient temperature C SIZE LF Detected size of loaded media feed direction 0 is always detected for the roll media mm inch SIZE CR Detected size of loaded media carriage direction mm inch Displa y Description S N Serial number of printhead LOT Lot number of ...

Page 178: ... Lower row 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Display position Displa y positi on Sensor name LCD display contents 1 Pump Cam Sensor 0 Sensor ON 1 Sensor OFF 2 Valve Open Closed Detection Sensor 0 Sensor ON 1 Sensor OFF 3 Not Used 4 Not Used 5 Spur Cam Sensor 0 Sensor ON 1 Sensor OFF 6 Lift Cam Sensor 0 Sensor ON 1 Sensor OFF 7 Feed Roller Hp Sensor 0 Sensor ON 1 Sensor OFF 8 Top Cove...

Page 179: ...nt Adjustment and Setup Action to Take after Replacing the Cassette Feed Roller HP Sensor or Cassette Feed Roller Encoder Use photo glossy paper HEAD ADJ This mode allows you to set of reset the registration adjustment values of individual heads T 7 7 16 Not Used 17 Roll Media Sensor 0 Sensor ON 1 Sensor OFF 18 Roll Cam Sensor 0 Sensor ON 1 Sensor OFF 19 Not Used 20 Not Used 21 Not Used 22 Not Use...

Page 180: ...parts T 7 8 Display Description PANEL LED LCD This checks the LEDs and LCD on the operation panel The LEDs flash and the squares in the LCD are displayd in a checkerboard pattern and flash altenately This mode is automatically canceled after completion of the operation PANEL KEY This checks the buttons on the operation panel The name and symbol of the pressed button is displayed Pressing the key a...

Page 181: ...F only Sheets LIFE CASSETTE Cumulative number of printed cassette sheets eauivalent to A4 printing to ORINT INF only Sheets LIFE A F Cumulative number of printed media for environments A to F Sheets POWER ON Cumulative power on time excluding the sleep time Hours W INK Maintenance cartridge tank full detection counter CUTTER Number of cutting operations Times WIPE Number of wiping operations TImes...

Page 182: ...ve number of manual cleaning 4 ink draining from head after head replacement operations Times CLN M 5 Cumulative number of manual cleaning 5 ink draining from head and tube before transportation operations Times CLN M 6 Cumulative number of manual cleaning 6 normal strong suction operations Times CLN M TTL Total number of manual cleaning operations Times Display Description Unit CLR INK CONSUME Cu...

Page 183: ...ay Description Unit CUTTER EXC Cutter replacement count Times MTC EXC Maintenance cartridge replacement count Times HEAD EXC Print head replacement count Times BOARD EXC M B Main controller PCB replacement count Times UNIT A EXC Unit A waste ink system replacement count Times UNIT B EXC Unit B platen duct replacement count Times UNIT D EXC Unit D carriage unit replacement count Times UNIT F EXC Un...

Page 184: ...nk color Cumulative consumption amount of each color of refill ink ml N INK USE1 TTL Total consumption amount of each color of refill ink ml Display Description Unit INK USE2 XX XX Ink color Cumulative consumption amount of each color of generic ink ml INK USE2 TTL Total consumption amount of generic ink ml N INK USE2 XX XX Ink color Cumulative consumption amount of each color of refill ink ml N I...

Page 185: ... metric m2 TTL Cumulative print area of all media feed trays inch Sq f ROLL Cumulative print area of roll media metric m2 ROLL Cumulative print area of roll media inch Sq f CUT SHEET Cumulative print area of cut sheet metric m2 CUT SHEET Cumulative print area of cut sheet inch Sq f Display Description Unit NAME Media type TTL Cumulative print area of all media feed trays metric m2 TTL Cumulative p...

Page 186: ...7 36 Cumulative number of sheets of A4 equivalent paper equal to or larger than 17 inches but smaller than 36 inches data size sheets D CNT 17 Cumulative number of sheets of A4 equivalent paper smaller than 17 inches data size sheets Display Description Unit P SQ 17 36 Cumulative print area of paper equal to or larger than 17 inches but smaller than 36 inches physical size m2 Sq f P SQ 17 Cumulati...

Page 187: ...cription Pth ON OFF Turns on off the Pth head pulse rank control function Default On RTC DATE Set the RTC The procedure is the same as in the user mode yyyy mm dd The initial value is 00 00 January 1 2006 TIME hh mm The display order of year month and day is defined in Date Format Display Description WARNING Initialization of DISPLAY WARNING ERROR Initialization of DISPLAY ERROR ADJUST Initializat...

Page 188: ...ER CLEAR HEAD CHG R CNT Initialization of COUNTER EXCHANGE HEAD R EXC HEAD CHG L CNT Initialization of COUNTER EXCHANGE HEAD L EXC PARTS CHG CNT Initialization of COUNTER EXCHANGE UNIT A EXC Counting up of CLEAR UNIT EXC PARTS COUNTER Initialization of all COUNTER PARTS CNT Display Description ...

Page 189: ...Chapter 8 ERROR CODE ...

Page 190: ...Contents Contents 8 1 Outline 8 1 8 1 1 Outline 8 1 8 2 Warning Table 8 2 8 2 1 Warnings 8 2 8 3 Error Table 8 3 8 3 1 Error Code List 8 3 8 4 Sevice Call Table 8 6 8 4 1 Service call errors 8 6 ...

Page 191: ...red and the error indication remains on the operation panel even if the printer is powered off and on again Occurrence of the service call error is indicated again at power on This measure is taken to prevent user s recovery of the service call error and damages to the printer Service call errors can be cleared however by starting up the printer in the service mode For how to take actions against ...

Page 192: ...Full Soon Maintenance cartridge is almost full 1101 Mist Full Soon Mist count is almost full 1221 GARO W1221 Unsupported command in GARO image mode 1222 GARO W1222 Invalid number of parameters in GARO image mode no parameter 1223 GARO W1223 Required item was omitted in GARO image mode 1224 GARO W1224 Other warning in GARO image mode 1231 GARO W1231 Unsupported command in GARO setting mode 1232 GAR...

Page 193: ... cannot be ejected 03180101 2E17 Cassette not loaded 03060200 201E Job requiring cassette was received when NO is selected for cassette pick up on MIT 03860002 2E0A Manually fed cut sheet was already loaded even though received data indicated roll media 03060A00 2E00 Roll media was loaded even though the received data indicated roll media 03861001 2405 Invalid paper position for borderless printin...

Page 194: ... tank EEPROM error C 03830306 2566 Ink tank EEPROM error MBK 03830306 2567 Ink tank EEPROM error MBK2 03810204 2580 Remaining ink low BK 03810201 2581 Remaining ink low Y 03810202 2582 Remaining ink low M 03810203 2583 Remaining ink low C 03810206 2586 Remaining ink low MBK 03810206 2587 Remaining ink low MBK2 03800100 2800 No printhead 03800200 2802 Incorrect printhead was installed 03800400 2803...

Page 195: ... HP sensor error 03130031 2F17 Platen fan error 03130031 2F28 Pump encode Pump cam sensor error 03130031 2F20 03130031 2F26 Carriage cannot operate 03130031 2F26 Carriage cannot operate 03130031 2F27 Carriage movement timeout 03030000 2E21 IEEE1394 interface error 03130031 2F22 Pump movement timeout 03130031 2F2B Feed roller cannot operate 03130031 2F2D Cassette cannot operate 03130031 2F23 Pump c...

Page 196: ...000 ERROR Exxx xxxx Call For Service E144 4047 Feed system counting error E146 4001 Borderless idle ejection mist recovery count full E161 403E Abnormally high printhead temperature E196 4040 Checksum error E196 4041 Flash memory clearing error E196 4042 Flash memory write error E196 4043 E196 4044 EEPROM size error E196 4045 EEPROM write error E198 401C RTC error E198 401D RTC low battery error E...

Page 197: ...APPENDIX ...

Page 198: ...y Upper cover lock switch R 4 5 GND GND GND GND GND GND GND GND GND GND H1 D HE 7_B H1 D HE 6_B H1 C HE 5_B VMGND VMGND VMGND VMGND 3 3V 3 3V GND SNS5V SNS5V VM VM VM VM VM VM VMGND VMGND VMGND VMGND J3601 J102 J103 J3602 J3401 J101 POWER_ON GND RGV20 5V BUZZER PDO 3 3V PDI PRESET GND ENCODER_B ENCODER_A GND CR_COVER OUT_ENB H DASH_LICC2_B GND GND H1 D DATA 7 OD_B H1 E HE 8_B H1 E DATA 8 OD_B H1 F...

Page 199: ... ATUKAIJO GND N C SNS3V N C GND Feed motor Feed roller HP sensor N C KYUINBEN_SOL N C SPOOL_CL N C VM_26V N C VM_26V VM_26V KYUINFAN_PWM VM_26V VM_26V N C LIFT_CAM CRHP 5V CONTROL_CAM_R VMGND N C RED BLACK Media sensor MISTFAN_L_ALARM Feed roller encoder Lift cam sensor Lift motor Pressure release switch Pump cam sensor Main controller PCB 2 3 Purge motor 2 1 J25 1 2 3 4 5 J18L 1 2 3 4 5 J18D J18D...

Page 200: ...CLK Ink tank ROM PCB R J1 7 8 TANK_DAT0 TANK0 TANK2 Ink tank ROM PCB L TANK1 Ink tank L Ink tank R 10 11 12 3 3V GND SDA SCL GND FUTO_CLMP FUTO_ON FUTO_CMP 5V SNS3V GND INKBEN_OPEN_R XCMP 5V XLED_ON CLMP GND MONITOR APCCHK TEST In view of in front of the main body TANK6 TANK7 TANK8 TANK_DAT8 TANK_DAT7 TANK_DAT6 INK_DETECT6 INK_DETECT7 INK_DETECT8 N C TANK_DAT5 N C TANK_DAT11 N C TANK_DAT10 TANK_CL...

Page 201: ...18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 1 2 3 4 1 2 3 4 1 2 3 Linear encoder VMGND VMGND 1 To Main controller PCB To Main controller PCB To Main controller PCB Printhead J103 J101 1 2 25 30 29 28 27 2...

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