Troubleshooting
68
Printed Paper Curls
or Ink Blots
Paper being used is
too thin
Use High Resolution Paper, Photo Paper Pro or other Canon specialty paper to
print images that have high color saturation.
Color Intensity setting
is too high
Reduce the IIntensity setting in the printer driver and try printing again.
1. Open the P
Printer Properties dialog box.
2. On the M
Main tab, select M
Manual for Color Adjustment, and then click S
Set.
3. Drag the IIntensity slide bar to adjust the intensity.
1. Open the P
Print dialog box.
2. Select C
Color Options from the pop-up menu.
3. Drag the IIntensity slide bar to set the intensity.
Paper feed roller is
dirty
Clean the paper feed roller.
See
“P
Paper Does Not Feed Properly”
on page 71.
Printed Surface is
Scratched
Inappropriate paper
type is used
Check to see if the paper you are printing on is too thick or curled.
See
“Print Media to Avoid”
on page 3.
Note that smudging may occur at the top and bottom edges of the paper when
using B
Borderless Printing. Ensure that the paper you are using is compatible
with B
Borderless Printing.
See
“M
Media Types Suitable for Borderless Printing”
on page 38.
Thick paper is used
Select the P
Prevent paper abrasion check box to widen the clearance between
the Print Head and the loaded paper.
1. Open the P
Printer Properties dialog box.
2. Click the M
Maintenance tab and then C
Custom Settings.
In Windows XP, Windows 2000, and Windows NT 4.0
When not logged on as a computer administrator or
Administrators, you cannot open the C
Custom Setting dialog
box.
For further information on how to log on as an administrator,
refer to your Windows documentation.
3. Select the P
Prevent paper abrasion check box and click S
Send.
Click O
OK when the confirmation message appears.
1. Open the B
BJ Printer Utility dialog box.
2. Select C
Custom Settings from the pop-up menu.
3. Select P
Prevent paper abrasion.
When P
Prevent paper abrasion is selected in the P
Printer Properties dialog box
(Windows) or selected from C
Custom Settings in the B
BJ Printer Utility dialog box
(Macintosh), the setting is also applied under direct printing with the digital
camera.
Paper abrasion can be prevented by pressing the R
RESUME/
CANCEL button on the printer. With the printer on, hold down the
RESUME/CANCEL button until the P
POWER lamp flashes seven
times. To cancel the setting, turn off the printer.
Problem
Possible Cause
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