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Canon iP3000 - PIXMA Photo Printer, Quick Start Manual

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Canon iP3000 - PIXMA Photo Printer Quick Start Manual Download Page 70

Troubleshooting

66

Cannot Install the Printer Driver

Problem

Possible Cause

Try This

Cannot Install the 
Printer Driver

Installation 
procedure not 
followed correctly

Follow the 

Easy Setup Instructions

 packaged with your printer for proper printer 

driver installation.

If the installer was forced to be terminated due to an error, Windows may be 
unstable. Remove the CD-ROM from the CD-ROM drive and restart your computer. 
Reinstall the printer driver. If this problem persists, refer to your Windows 
documentation for more information.

Other applications 
(including anti-virus 
software) running 
in the background

Other applications opened on your computer can interfere with the installation 
routine. Close all open software applications before reinstalling the printer driver. 
Refer to the 

Easy Setup Instructions

 for installing the printer driver.

Installation does 
not start 
automatically when 
the 

Setup Software 

& User’s Guide CD-
ROM

 is inserted 

into the drive

If the printer driver installation did not start automatically when you inserted the 

Setup Software & User’s Guide CD-ROM

 into the CD-ROM drive:

1. Click S

Start and select M

My Computer.

2. Double-click the C

CD-ROM icon.

For non-Windows XP, open the M

My Computer window, and then double-click the 

CD-ROM icon.

Double-click the C

CD-ROM icon on your desktop to start installation.

Installation CD-
ROM is not working 
properly

Ensure that there are no problems with the 

Setup Software & User’s Guide CD-

ROM

.

If there is any problem with the 

Setup Software & User’s Guide CD-ROM

, contact 

the Customer Care Center.

Use Windows Explorer to ensure that the CD-ROM can be read.

Ensure that the C

CD-ROM icon is displayed on the desktop. 

Unable to proceed 
beyond the P

Printer 

Port screen

Reinstall the printer driver.
1. Click C

Cancel on the P

Printer Connection

screen.

2. Click S

Start Over on the IInstallation 

Failure screen.

3. Click B

Back on the screen which appears 

next.

4. Click E

Exit on the Welcome screen, then 

remove the CD-ROM.

5. Turn the printer and the computer off.
6. Check the cable connection.
7. Restart the computer.
8. Carefully follow the procedures 

described in the 

Easy Setup 

Instructions

 and reinstall the driver.

Summary of Contents for iP3000 - PIXMA Photo Printer

Page 1: ...Photo Printer Series Quick Start Guide...

Page 2: ...estions product information and where to buy instructions are found here 2 Email Tech Support www canontechsupport com For individual attention to a special issue try emailing our friendly technical e...

Page 3: ...Photo Printer Quick Start Guide...

Page 4: ...o be representation or warranties concerning the products described Specifications are subject to change without notice As an ENERGY STAR partner Canon U S A Inc has determined that this product meets...

Page 5: ...attern 49 Print Head Cleaning 53 Print Head Deep Cleaning 57 Aligning the Print Head 61 Troubleshooting Cannot Install the Printer Driver 66 Print Quality is Poor or Contains Errors 67 Troubleshooting...

Page 6: ...ndow press the F F1 key or click in the upper right corner Then click the feature you want to know more about or click the Help button when displayed While in the P Page Setup dialog box or P Print di...

Page 7: ...sing such paper will not only produce unsatisfactory results but can also cause the printer to jam or malfunction Folded curled or wrinkled paper Damp paper Excessively thin paper less than 64 gsm or...

Page 8: ...that Letter sized plain paper is always fed from the Cassette whenever you print For information on the printer driver settings refer to Changing the Paper Source in the User s Guide Continuous print...

Page 9: ...curled corners and gently bend them in the opposite direction until the paper becomes completely flat 2 Prepare to load paper You can also select the paper source with the printer driver For details...

Page 10: ...m or 0 52 inches in height in the Sheet Feeder However do not stack more than 50 sheets in the Paper Output Tray 2 Align the paper stack against the right side of the Sheet Feeder 3 Slide the paper gu...

Page 11: ...on page 15 or P Printing with Macintosh on page 18 1 Load the paper into the Sheet Feeder and align the paper stack against the right side of the Sheet Feeder Load the paper lengthways regardless of t...

Page 12: ...en paper is curled hold the opposing curled corners and gently bend them in the opposite direction until the paper becomes completely flat 2 Prepare to load paper 1 Pull out the Cassette from the prin...

Page 13: ...17 lb 13 mm or 0 52 inches in height in the Cassette However do not stack more than 50 sheets in the Paper Output Tray 2 Align the paper stack against the right side of the Cassette 3 Slide the paper...

Page 14: ...Cassette had been extended to accommodate paper sizes larger than 5 x7 the front edge of the cassette will extend beyond the front of the printer 1 Set the Cover on the Cassette 2 Insert the Cassette...

Page 15: ...efer to Changing the Paper Source in the User s Guide 1 1 Push the upper center of the Front Cover to open the Paper Output Tray 2 Pull out the Paper Output Tray Extension completely Support the Front...

Page 16: ...driver settings refer to P Printing with Windows on page 15 or P Printing with Macintosh on page 18 1 Load the paper into the Cassette with the print side facing DOWN 2 Align the paper stack against...

Page 17: ...enuine Canon media to ensure optimal print quality Photo Quality Media Photo Paper Pro Photo Paper Plus Glossy Photo Paper Plus Semi gloss Matte Photo Paper Glossy Photo Paper High Resolution Paper Me...

Page 18: ...aper Pro Letter up to 10 sheets 4 x 6 up to 20 sheets Letter up to 10 sheets 4 x 6 up to 20 sheets Photo Paper Pro Photo Paper Plus Glossy Letter up to 10 sheets 5 x 7 up to 10 sheets 4 x 6 up to 20 s...

Page 19: ...tion are for printing in Windows XP 1 Turn on the printer See T Turning on the Printer on page 2 2 Load the paper in the printer See L Loading Paper on page 3 3 Ensure that the proper paper source is...

Page 20: ...tware s F File menu The P Print dialog box opens 6 Specify the required settings 2 Ensure that your printer is selected 3 Click P Preferences or Properties 1 Click M Media Type to select the type of m...

Page 21: ...er Driver Functions Windows in the User s Guide or H Help z Selecting the P Preview before printing check box displays a preview screen that allows you to confirm the selected printing effects and how...

Page 22: ...n are for printing in Mac OS X v 10 3 x 1 Turn on the printer See T Turning on the Printer on page 2 2 Load the paper on the printer See L Loading Paper on page 3 3 Ensure that the proper paper source...

Page 23: ...enu The P Print dialog box opens 3 Select the desired paper size from the Paper Size pop up menu 4 Click O OK 2 Select your printer from the F Format for pop up menu 2 Select Q Quality Media from the...

Page 24: ...nting tables and charts Select when printing documents consisting mainly of graphs and graphics illustrations with strong color definition P Printing a composite document Select when printing document...

Page 25: ...at prompts you to confirm the status of the print job s To cancel a job in progress select the desired document then click D Delete To temporarily stop a job in progress click P Pause To cancel all th...

Page 26: ...e digital still cameras or digital video camcorders without the need to use a computer z Canon Bubble Jet Direct allows you to print photos from Canon Bubble Jet Direct compatible PictBridge incompati...

Page 27: ...omputer and then executing automatic print head alignment Refer to A Aligning the Print Head on page 61 z Depending on the model or brand of your camera you may have to select a print mode compliant w...

Page 28: ...s will display on the LCD display of the digital camera when the printer is correctly connected A PictBridge compliant digital camera A Canon Bubble Jet Direct compatible digital camera Direct Printin...

Page 29: ...default 4 4 x 6 is selected from P Paper size and P Photo Photo Paper Plus Glossy is selected from P Paper type for this printer To use Photo Paper Pro select F Fast Photo from Paper type If using a C...

Page 30: ...the shooting date recorded in Exif image data is printed on the lower right corner of each photo z This printer can handle only Exif JPEG image data to produce photos using PictBridge z Never disconn...

Page 31: ...function can be used If date printing is set from the digital camera the date when the photograph was taken is to be printed excluding the index print Images will be scaled automatically according to...

Page 32: ...es or Properties The P Printer Properties dialog box opens Opening the Printer Properties Dialog Box Directly from the Start Menu This method is used for maintenance operations such as P Print Head Cl...

Page 33: ...creatively enhance the colors and output of your photographs Many of these features are covered in this chapter You can also access the online help in either of the following ways depending on your op...

Page 34: ...ge 28 2 On the M Main tab select C Custom from P Print Quality then click S Set to open the S Set Print Quality dialog box 3 Move the slide bar to adjust the print quality 4 When the process is comple...

Page 35: ...s feature to compensate for unsatisfactory color balance and over or under exposure before printing P Photo Optimizer PRO is available for Windows only In Windows Me Windows 98 or Windows 95 If B Back...

Page 36: ...tensifies background colors such as fields trees oceans and skies while maintaining natural skin tones in the images In Windows Me Windows 98 or Windows 95 If B Background Printing has been disabled t...

Page 37: ...Noise Reduction function reduces noise from blue portions such as the sky and dark portions of the images taken with your digital camera In Windows Me Windows 98 or Windows 95 If B Background Printin...

Page 38: ...Advanced Printing 34 To use P Photo Noise Reduction select the P Photo Noise Reduction check box under Special Effects...

Page 39: ...Open the P Printer Properties dialog box See O Opening the Printer Properties Dialog Box from Your Application Program on page 28 2 In each tab set all necessary items 3 Click the P Profiles tab 4 Re...

Page 40: ...h Macintosh on page 18 2 Set all necessary items 3 Register new printer driver settings The S Save Preset dialog box opens 4 Click O OK This registers your printer driver settings You can retrieve or...

Page 41: ...rd Windows You can create fun and unique photo albums with the decorative themes such as frame background and clip art You can also copy or move the decorated photos It is compatible with ExifPrint Ea...

Page 42: ...results select the correct media type that matches the paper you are loading in the printer z Borderless Printing may not assure high print quality on the edges of the print or may cause the edges of...

Page 43: ...C Canon Utilities E Easy PhotoPrint and E Easy PhotoPrint to open the Easy PhotoPrint In Macintosh double click the hard disk icon the A Applications folder the E Easy PhotoPrint folder and then doubl...

Page 44: ...n Guide 6 Select the paper This section only describes the steps when you have selected P Paper Feed Switch from P Paper Source For information about the other settings refer to Changing the Paper Sou...

Page 45: ...t and print the photograph 1 Click the L Layout Print tab 2 Select B Borderless full 3 In Windows click P Print In Macintosh click P Print When the confirmation message is displayed click O OK And the...

Page 46: ...n ink tank needs replacing the P POWER lamp will change from green to orange and flash four times as soon as printing begins It is important to quickly identify the empty tank using the B BJ Status Mo...

Page 47: ...ain a replacement tank as soon as possible z Click C Cancel Printing to cancel the current print job The ink tank with X symbol is out of ink Replace with a new ink tank z Press the R RESUME CANCEL bu...

Page 48: ...S X v 10 3 x select the name of your printer from the N Name list and click C Configure 4 Select the name of your printer from the P Product list and click M Maintenance BJ Printer Utility appears 5 S...

Page 49: ...own the Inner Cover forward to open The Print Head Holder moves to the center 3 Remove the empty ink tank z Handle ink tanks carefully to avoid staining clothing or the surrounding area z Discard empt...

Page 50: ...s failure to follow this step may cause the ink to leak and stain your clothes and hands z Do not squeeze the side of ink tanks as this may cause the ink to leak out and stain your clothes and hands z...

Page 51: ...ths of its first use z Once an ink tank has been used do not remove it from the printer and leave it out in the open This will cause the ink tank to dry out and the printer may not operate properly if...

Page 52: ...tank has been peeled off z Press on the mark on the ink tank and ensure that the ink tank is installed securely z Ensure that each ink tank is installed at the correct location z Increase the P Print...

Page 53: ...ad a sheet of Letter sized plain paper in the Sheet Feeder or Cassette 2 Press the Paper Feed Switch to select the paper source in which you loaded the paper 3 Hold down the R RESUME CANCEL button unt...

Page 54: ...click O OK 5 Ensure that the pattern is printed properly See E Examining the Nozzle Check Pattern on page 52 6 If you want to start P Print Head Cleaning click C Cleaning on the P Pattern Check dialo...

Page 55: ...10 3 x select the name of your printer from the N Name list and click C Configure 4 Select the name of your printer from the P Product list and click M Maintenance 4 Print the Nozzle Check Pattern 3...

Page 56: ...placing an Ink Tank on page 42 1 If lines of this pattern are missing the B Black print head nozzle needs cleaning 2 If these patterns have white stripes the C Color print head nozzle needs cleaning C...

Page 57: ...self With the printer on hold down the R RESUME CANCEL button until the P POWER lamp flashes once The P Print Head Cleaning dialog box of step 3 3 is directly displayed when you click C Cleaning on th...

Page 58: ...ck pattern The nozzle check pattern is printed 4 Check the Print Head condition with the printed nozzle check pattern See P Printing the Nozzle Check Pattern on page 49 z The nozzle check pattern will...

Page 59: ...n using versions of Mac OS other than Mac OS X v 10 3 x select the name of your printer from the N Name list and click C Configure 4 Select the name of your printer from the P Product list and click M...

Page 60: ...nozzle check pattern The nozzle check pattern is printed 4 Check the Print Head condition with the printed nozzle check pattern See P Printing the Nozzle Check Pattern on page 49 z The nozzle check p...

Page 61: ...an standard Print Head Cleaning so perform this procedure only when necessary Ensure that the Inner Cover is closed 1 Ensure that the printer is on 2 Open the P Printer Properties dialog box See O Ope...

Page 62: ...zzles are still not clean open the Top Cover and ensure that there are sufficient ink levels in all ink tanks and turn off the printer Be sure to perform another P Print Head Deep Cleaning 24 hours af...

Page 63: ...tial Check Items displays the items to be checked before cleaning 5 When the confirmation message is displayed click O OK Print Head Deep Cleaning starts when the P POWER lamp starts blinking Do not p...

Page 64: ...nk of that color See R Replacing an Ink Tank on page 42 z If the print head nozzles are still not clean open the Top Cover and ensure that there are sufficient ink levels in all ink tanks and turn off...

Page 65: ...re that the Inner Cover is closed z The Print Head can also be aligned from the printer itself 1 With the printer on load a sheet of Letter sized plain paper in the Sheet Feeder 2 Hold down the R RESU...

Page 66: ...er is now ready to use z If the pattern is not printed successfully open the Top Cover and Inner Cover and ensure that the ink tanks are correctly installed z If the pattern is still not printed succe...

Page 67: ...ac OS X v 10 3 x double click the Print Center icon 3 Select the name of your printer from the N Name list and click U Utility When using versions of Mac OS other than Mac OS X v 10 3 x select the nam...

Page 68: ...gned automatically The printer is now ready to use z If the pattern is not printed successfully open the Top Cover and Inner Cover and ensure that the ink tanks are correctly installed z If the patter...

Page 69: ...page 69 z P Paper Does Not Feed Properly on page 71 z P Paper Jams on page 72 z H Handling Error Messages on page 75 z A An Error Message Appears on the Screen on page 77 z C Cannot Print Properly fr...

Page 70: ...allation did not start automatically when you inserted the Setup Software User s Guide CD ROM into the CD ROM drive 1 Click S Start and select M My Computer 2 Double click the C CD ROM icon For non Wi...

Page 71: ...r Follow the instructions packaged with your specialty media for loading and handling Incorrect paper type On the M Main tab of the printer driver confirm that the M Media Type selected matches the pa...

Page 72: ...ypes Suitable for Borderless Printing on page 38 Thick paper is used Select the P Prevent paper abrasion check box to widen the clearance between the Print Head and the loaded paper 1 Open the P Print...

Page 73: ...t Menu on page 28 2 Click the M Maintenance tab and then S Start Status Monitor 3 Click D Display Print Queue 4 Select C Cancel All Documents in the P Printer menu In Windows Me Windows 98 Windows 95...

Page 74: ...if the size of the data is too large part of it may be lost When the spool format is EMF follow the procedure below 1 Open the P Printer Properties dialog box 2 On the M Main tab click P Print Options...

Page 75: ...or more sheets of Letter sized plain paper lengthways in the Sheet Feeder or Cassette selected in step 2 6 Hold down the R RESUME CANCEL button and release after the P POWER lamp flashes three times P...

Page 76: ...he printer open the Top Cover and remove it After removing all paper close the Top Cover Be careful not to touch the components inside the printer 3 Reload the paper into the printer and press the R R...

Page 77: ...6 If any paper is sticking out of the Cassette reload the paper in the Cassette 7 Reload the paper in the Sheet Feeder if necessary and press the R RESUME CANCEL button on the printer When reloading...

Page 78: ...med paper 4 If any paper is sticking out of the Cassette reload the paper in the Cassette Reload paper in the Sheet Feeder if necessary 5 Insert the Cassette into the printer 6 Press the R RESUME CANC...

Page 79: ...is already installed remove the Print Head and check the electrical contacts for foreign matter then reinstall After reinstalling the Print Head you may need to realign it If this error still remains...

Page 80: ...d nozzles are clogged Press the R RESUME CANCEL button See P Printing the Nozzle Check Pattern on page 49 for information on how to print a nozzle check pattern z The Paper Output Slot has been expose...

Page 81: ...alog box See O Opening the Printer Properties Dialog Box Directly from the Start Menu on page 28 2 Click the P Port tab or the D Details tab to confirm the port settings A parallel port is selected if...

Page 82: ...ck whether the G General tab shows any unusual condition 5 Click the R Resources tab and check C Conflicting device list The conflicting devices may cause errors Refer to the manuals of devices and de...

Page 83: ...procedures described in the Easy Setup Instructions and reinstall the driver Error No 1700 Waste ink absorber almost full The printer has a built in waste ink absorber to hold the ink used during prin...

Page 84: ...p Instructions If the Print Head has already been installed remove it to check for any dirt or debris at its contacts After cleaning reinstall the Print Head If the error still remains the Print Head...

Page 85: ...the camera press the R RESUME CANCEL button on the printer and reconnect the cable between the printer and the camera Then turn the camera on if it does not automatically turn on If the problem is st...

Page 86: ...t if you agree 5 Click I Install The printer driver will load automatically 6 If the message No other applications can be running appears click Continue 7 When the Installation was successful screen i...

Page 87: ...14 To ensure highest quality output carry out Print Head alignment Refer to the Printer Driver Guide for Mac OS 9 located on the Setup Software User s Guide CD ROM for instructions on how to align the...

Page 88: ...er Photo Paper Pro Photo Paper Plus Glossy Photo Paper Plus Semi gloss Matte Photo Paper Transparencies T Shirt Transfers Envelopes Checking the Status of the Printer BJ Status Monitor Functions Windo...

Page 89: ...USB IEEE 1284 compatible iP4000 only USB Acoustic noise level Approx 35 dB A in the highest print quality mode Operating environment Temperature 5 to 35 C 41 to 95 F Humidity 10 to 90 RH no condensat...

Page 90: ...the USB cable supplied with the camera Compatible digital cameras and digital video camcorders iP4000 or iP3000 compatible digital cameras and digital video camcorders Compatible Paper Card 1 Photo P...

Page 91: ...perate iP4000 only z USB interface z Standard 25 pin parallel interface iP4000 only z Available hard disk space for printer driver installation Windows XP Windows 2000 Windows NT 4 0 50 MB Windows Me...

Page 92: ...supply and call for service Periodically unplug the printer and use a dry cloth to wipe off any dust or dirt collected on the plug and the power outlet If the printer is placed at a location exposed t...

Page 93: ...the plug by pulling on the cord Do not use an extension lead cord Never use a power supply source other than the one rated for the printer in the country where you purchased the printer AC 110 120 V 5...

Page 94: ...raged to try to correct the interference by one or more of the following measures z Reorient or relocate the receiving antenna z Increase the separation between the equipment and receiver z Connect th...

Page 95: ...s will be presumed to have resulted from misuse abuse or failure to operate the Product as set forth in the user s manual or other documentation for the Product b Use of parts or supplies other than t...

Page 96: ...w canontechsupport com Please note that under the InstantExchange program a replacement product will be provided to you prior to your return of the defective product Since the defective product become...

Page 97: ...int 37 G Glossy Photo Paper 14 H Handling Error Messages 75 Help button 2 High Resolution Paper 14 I Installing the Printer Driver when Using Mac OS 9 x 82 L Load Limit Mark 6 9 Loading Paper 3 Loadin...

Page 98: ...ws 15 R Recalling Driver Settings 35 Regulatory Information 90 Replacing an Ink Tank 42 RESUME CANCEL button 17 21 S Safety Precautions 88 Saving Driver Setting 35 Specialty Media 14 Specifications 85...

Page 99: ...5 x 11 50 sheets 7981A004 Photo Paper Plus Glossy 4 x 6 20 sheets 7980A007 Photo Paper Plus Glossy 4 x 6 50 sheets 7980A012 Photo Paper Plus Glossy 4 x 6 120 sheets 7980A022 Photo Paper Plus Glossy 5...

Page 100: ...11042 U S A Canon Inc 30 2 Shimomaruko 3 Chome Ohta ku Tokyo 146 8501 Japan Canon Canada Inc 6390 Dixie Road Mississauga Ontario L5T 1P7 Canada Canon Latin America Inc 703 Waterford Way Suite 400 Miam...

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