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Troubleshooting
Error Number: 300 Is Displayed
Error Number: 1700/1710 Is Displayed
Ink Info Number: 1688 Is Displayed
Ink Info Number: 1686 Is Displayed
Cause
Action
The printer is not ready.
Confirm that the
Power
lamp is lit green.
If the
Power
lamp is off, turn the printer on.
While the
Power
lamp is flashing green, the printer is initializing. Wait until the
Power
lamp stops flashing and remains lit green.
If the
Alarm
lamp is flashing orange, an error may have occurred in the printer.
For details on how to resolve the error, see “Alarm Lamp Flashes Orange” on
page 53.
Printer is not connected properly.
Make sure that the USB cable is securely plugged in to the printer and the
computer.
z
If you are using a relay device such as a USB hub, disconnect it, connect the
printer directly to the computer, and try printing again. If printing starts
normally, there is a problem with the relay device.
Consult the reseller of the relay device for details.
z
There could also be a problem with the USB cable. Replace the USB cable
and try printing again.
Your printer is not selected in
Printer
on the
dialog box.
Select your printer’s name in
Printer
on the
dialog box.
If your printer’s name does not appear in
Printer
, follow the procedure below to
check that the driver for your printer is installed to your computer.
(1)
Select
Print & Fax Preferences
from
Printer
.
In Mac OS X v.10.3.9, select
Edit Printer List
from
Printer
.
(2)
Check that your printer’s name is displayed in the list of printers and that the
check box is selected.
(3)
If your printer’s name is not displayed, click
Add(+)
to add the printer.
If you cannot add the printer, follow the procedure described in your setup
sheet to reinstall the printer driver.
Cause
Action
The ink absorber is almost full.
See “Eight flashes: Ink absorber is almost full.” in “Alarm Lamp Flashes Orange”
on page 53.
Cause
Action
Ink has run out.
Refer to “Four Flashes: Ink has run out.” in “Alarm Lamp Flashes Orange” on
page 53.
Cause
Action
Ink level cannot be detected.
Refer to “Sixteen Flashes: Ink level cannot be detected.” in “Alarm Lamp
Flashes Orange” on page 53.
