Canon imageRUNNER ADVANCE 8085, Maintenance Manual

Page: 158 / 176

List of Error Messages 2-82
2
Troubleshooting
# 849
Cause Device information could not be delivered because the client machine is processing a job.
Remedy Try delivering device information again after the client machine finishes processing the job.
# 850
Cause Device information could not be delivered because a screen relating to the device information to be delivered is being processed.
Remedy Try delivering the device information again after the screen is cleared from the client machine. (See e-Manual > Security.)
# 851
Cause 1 There is insufficient memory remaining in the system.
Remedy Check the system’s available memory, and delete any unnecessary files stored in the Mail Box and the Fax/I-Fax Inbox. (See
e-Manual > Fax/I-Fax Inbox and Access Stored Files.)
Cause 2 The machine’s memory is full.
Remedy Erase unnecessary files and files with errors from memory to increase the amount of available memory. (See e-Manual > Fax/I-Fax
Inbox and Access Stored Files.)
Cause 3 The scanned document cannot be stored because there are more than 2,000 files in the specified Mail Box and the Fax/I-Fax Inbox.
Remedy If there are a large number of files, delete the unnecessary ones from the specified Mail Box and the Fax/I-Fax Inbox. (See e-Manual
> Fax/I-Fax Inbox and Access Stored Files.)
# 852
Cause An error occurred because the main power was turned OFF due to an unspecified cause while a job was being processed.
Remedy Check to see that the power plug is firmly inserted into the power outlet and that it is not in a situation where the power can easily
be turned OFF. Try processing the job again, if necessary.
# 853
Cause 1 When trying to print a large number of pages, the job is not performed due to insufficient memory resources.
Remedy Reduce the number of pages to print, or perform the print job again when no other jobs are reserved.
Cause 2 The job could not be processed, because it was canceled from the printer driver while the print data was being sent to the
machine.
Remedy Try printing again.
Cause 3 The spool memory is full when [Use Spool Function] in [Network] in [Preferences] (Settings/Registration) is set to ‘On’, therefore,
data received from the host could not be spooled.
Remedy Set [Use Spool Function] in [Network] in [Preferences] (Settings/Registration) to ‘Off’, and try sending the print data again. (See
e-Manual > Network.)
Cause 4 The maximum number of receivable data exceeds the receive limit.
Remedy Try printing the files again after all current jobs are complete. If you still cannot print, check the sent data.
Cause 5 The number of secured documents exceeded the maximum limit that can be reserved at a time.
Remedy Print or erase the secured documents that are stored in the machine, and try printing again. (See e-Manual > Print.)