Canon imageRUNNER 6020 Series, Reference Manual Reference Manual

Page: 405 / 524

List of Error Messages
6-35
6
T
roub
leshooting
Return page 1 to the top, and then press the Start key.
Cause : Scanning was stopped due to a problem with the Feeder.
Remedy : Arrange the originals in page order with the first page on top. Place the originals
back in the Feeder’s original supply tray
➞
press (Start).
Remove the paper from the output tray.
Cause : Prints from the previous job remain in the output tray.
Remedy : Remove the prints from the output tray. Printing resumes. If printing does not
resume, press (Start).
Attach the Finisher to the main unit.
Cause : The Finisher is not properly connected to the main unit.
Remedy : Connect the Finisher to the main unit properly. (See “Finisher-F1/Saddle
Finisher-F2/Puncher Unit-B1,” on p. 7-10.)
Paper is jammed in the indicated location. Remove the jammed paper.
Cause : An original jam or paper jam has occurred, preventing you from making prints.
Remedy : Remove paper from the machine following the guidance messages on the touch
panel display. (See “Clearing Paper Jams,” on p. 6-2.)
No toner.
Cause : There is not enough toner to print.
Remedy : Add toner using the toner bottle recommended for use with this machine.
(See “Adding Toner,” on p. 5-12.)
Place the original on the platen glass.
Cause : There is no original on the platen glass.
The programmed function (mode) requires the original to be placed on the
platen glass.
Remedy : Place the original on the platen glass.