10
developing assembly toner sensor does not
detect the presence of toner.
E024-
0000
The developing assembly connector is
disconnected.
The connection detection signal is absent
continuously for 100 msec.
Replace the developing assembly toner
sensor. Connect the connector. Replace
the DC controller PCB.
E025-
0000
The hopper motor or the bottle motor is
faulty.
The sub hopper toner sensor connection
detection signal is absent for 100 msec 10
times in sequence.
Code
Description
Remedy
E025-
0001
The hopper motor or the bottle motor is faulty.
While the hopper motor is rotating, the motor error
lock signal is detected continuously 4 times every 56
msec. Or, while the bottle motor is rotating, the motor
error lock signal is detected 22 times in sequence
every 10 msec.
Replace the hopper motor.
Replace the bottle motor.
Replace the DC controller PCB.
E032-
0001
The NE controller counter malfunctions.
An open circuit is detected for the count pulse signal.
Turn off the main power, and
check the cable for an open
circuit; then, turn the main power
back on.
E064-
0001
The voltage of the power supply is faulty (high-
voltage error).
The value read from the EEPORM is outside a
specific range.
Turn off and then back on the
main power. Replace the
EEPROM.
E064-
0002
The voltage of the power supply is faulty (high-
voltage error).
While output is being generated, the AD value of the
primary DC voltage is 230 (DEC) or more for 100
msec 2 times in sequence. (However, after output, it
is not detected for 100 msec.)
Replace the high-voltage power
supply. Replace the DC
controller PCB.
E064-
0003
The voltage of the power supply is faulty (high-
voltage error).
While output is being generated, the AD value of the
developing DC voltage is 224 (DEC) or more for 10
msec 2 times in sequence. (However, after output, it
is not detected for 100 msec.)
Replace the high-voltage power
supply. Replace the DC
controller PCB.
E064-
0004
The voltage of the power supply is faulty (high-
voltage error).
While output is being generated, the AD value of the
transfer output current is 205 (DEC) or more for 100
msec 2 times in sequence. (However, after output, it
Replace the high-voltage power
supply. Replace the controller
PCB.