imageRUNNER 2016/2020 Series Service Guide
IV. Service
Features
A. Serviceability
To ensure machine reliability and copies of the highest quality, Canon U.S.A.,
Inc. (Canon USA) recommends that a “Quality Assurance Visit” be performed
every 150,000 prints/copies. Quality Assurance requires the cleaning,
checking, and replacement of parts as necessary for specific areas every
150,000 prints/copies. The frequency of the Quality Assurance Visits will
depend on the following conditions: monthly copy volume, environment, type
of originals printed/copied, and the end-user’s handling of the equipment.
A QA Procedure will require the replacement of various consumable parts
every 150,000 prints/copies.
B. Soft Counter
The imageRUNNER 2016/2020 Series uses soft counters. The control panel
normally displays four out of six counters when the counter check button is
pressed. The counter description may be changed, enabled or disabled in
service mode, except for counter one. The counter one setting cannot be
changed under any circumstances.
The chart below indicates the counter configurations:
Description
Default Display
Default Switch
Counter
1 Total On Fixed
2
Total (Large)
On
May be changed
3
Copy (Total 1)
On
May be changed
4
Copy (Large)
On
May be changed
5
Not Displayed
Off
May be changed
6
Not Displayed
Off
May be changed
Refer to the Service Manual for complete details on the Soft Counter
configurations.
C. Power and Plug Requirements
The imageRUNNER 2016/2020 Series requires a 15 AMP outlet as well
as a NEMA 5-15R receptacle 15-ampere outlet for proper operation
(See Figure 1). In addition, Canon USA Inc. strongly suggests a dedicated
and properly grounded outlet be provided for this machine. Before installation,
confirm that a dedicated NEMA 5-15R receptacle is available for this
machine.
Figure 1
NEMA 5-15R Receptacle
imageRUNNER 2016/2020 Series Service Guide
Rev. 0 November2005
Page 7