Canon imagePROGRAF iPF8400, Service Manual

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Chapter 8
8-11
Hardware error.
03800500-2F2F
Turn off printer, wait, then turn on again. 03800500-2F2F The non-discharge of the EVEN or ODD
line (640-nozzles) is detected the 320-
nozzles or more. Check the head management sensor and surrounding
parts.
Check that the printhead is installed correctly.
Replace the head management sensor.
Replace the printhead.
Hardware error.
03800500-2F30
Turn off printer, wait, then turn on again. 03800500-2F30 Detectable area failure (when adjusting the
position of non-discharging nozzle)
The gap of detection position of nozzle
both ends is big. Check the ink tube unit and surrounding parts.
Check the purge unit and surrounding parts.
Check the head management sensor and surrounding
parts.
Check the flexible cable unit and surrounding parts.
Check that the printhead is installed correctly.
Replace the main controller PCB.
Replace the printhead.
Replace the carriage unit.
Hardware error.
03800500-2F31
Turn off printer, wait, then turn on again. 03800500-2F31 Non-discharge detection optical axis error Check the head management sensor.
Replace the head management sensor.
Replace the printhead.
Hardware error.
03800500-2F40
Turn off printer, wait, then turn on again. 03800500-2F40 The non-discharge of all colors and chips
(A/B, EVEN/ODD) and nozzles is
detected. Check the ink tube unit and surrounding parts.
Check the purge unit and surrounding parts.
Check the head management sensor and surrounding
parts.
Check the flexible cable unit and surrounding parts.
Check that the printhead is installed correctly.
Replace the head management sensor.
Replace the main controller PCB.
Replace the printhead.
Replace the carriage unit.
Hardware error.
03800500-2F41
Turn off printer, wait, then turn on again. 03800500-2F41 About all chips and nozzles of one color,
the non-discharge is detected. Check the head management sensor and
surrounding parts.
Check the flexible cable unit and surrounding parts.
Check that the printhead is installed correctly.
Replace the main controller PCB.
Replace the printhead.
Replace the carriage unit.
Hardware error.
03800500-2F42
Turn off printer, wait, then turn on again. 03800500-2F42 About single line (A or B) and all nozzles
(1280-nozzles) of one color, the non-
discharge is detected. Check the head management sensor and surrounding
parts.
Check the flexible cable unit and surrounding parts.
Check that the printhead is installed correctly.
Replace the main controller PCB.
Replace the printhead.
Replace the carriage unit.
Hardware error.
03800500-2F43
Turn off printer, wait, then turn on again. 03800500-2F43 About single chip (A or B, EVEN or ODD)
and all nozzles (640-nozzles) of one color,
the non-discharge is detected. Check the head management sensor and surrounding
parts.
Check the flexible cable unit and surrounding parts.
Check that the printhead is installed correctly.
Replace the main controller PCB.
Replace the printhead.
Replace the carriage unit.
Hardware error.
03800500-2F44
Turn off printer, wait, then turn on again. 03800500-2F44 The non-discharge of the EVEN or ODD
line (640-nozzles) is detected. Check the head management sensor and surrounding
parts.
Check that the printhead is installed correctly.
Replace the main controller PCB.
Replace the printhead.
Replace the carriage unit.
Hardware error.
03800500-2F47
Turn off printer, wait, then turn on again. 03800500-2F47 Head management sensor failure
The APCCHK signal of head management
sensor is out of range. Check the head management sensor and surrounding
parts.
Replace the head management sensor.
Replace the main controller PCB.
Clean right P Head
Press Online to clear error.
03800501-280D Printhead1 non-discharge detection error Clean the printhead.
Identify the nozzles in a nozzle check pattern.
Replace the right printhead.
Execute printhead cleaning.
If this message is still displayed, replace
the printhead.
Printing stopped.
03800501-2828 Printhead1 non-discharge error (printhead
replacement) Execute printhead cleaning.
Check nozzles with nozzle check pattern.
Replace the printhead.
Clean left P Head
Press Online to clear error.
03800502-280E Printhead2 non-discharge detection error Clean the printhead.
Identify the nozzles in a nozzle check pattern.
Replace the left printhead.
Execute printhead cleaning.
If this message is still displayed, replace
the printhead.
Printing stopped.
03800502-2829 Printhead2 non-discharge error (printhead
replacement) Execute printhead cleaning.
Check nozzles with nozzle check pattern.
Replace the printhead.
Ink tank is empty.
Press OK and replace ink tank. 03810101-2501 Y ink tank empty Renew the Y ink tank.
Remaining level of the ink cannot be
correctly detected.
Check ink tank. 03810101-2511 Unidentified status of Y ink tank (refill ink
tank detection) Invalidate the ink remaining detection function or
replace the ink tank.
Ink tank is empty.
Press OK and replace ink tank. 03810102-2502 M ink tank empty Renew the M ink tank.
Display message Code* Condition detected Action