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16

Moving the Scanner

When moving the scanner, always hold it with both hands to avoid 
dropping it.

Make sure to disconnect the interface cable and AC adapter before 
moving the scanner. If the scanner is transported with these items 
connected, the plugs and connectors may be damaged.

Handling

WARNING

Note the following precautions whenever using the scanner. Failure to 
do so may result in a fire or electric shock.

Never use alcohol, benzene, paint thinner, aerosol sprays, or any 
other highly flammable substance near the scanner.

Do not cut, damage, or modify the power cord. Do not place heavy 
objects on the power cord, and do not pull or excessively bend the 
power cord.

Never connect the power cord when your hands are wet.

Do not connect the scanner to a multi plug power strip.

Do not knot or coil the power cord as this may result in a fire or 
electric shock. When connecting the power cord, make sure that the 
power plug is securely and completely inserted into the power 
outlet.

The supplied power cord set is intended for use with this scanner 
only. Do not use it with other electronic equipment. In addition, do 
not use power cord sets other than the one supplied with the 
scanner. Doing so may result in fire or electric shock.

Do not take the scanner apart or modify it.

Never try to take the AC adapter apart or modify it in any way, as 
this is dangerous.

Do not use flammable spray near the scanner.

When cleaning the scanner, push the power button to turn it OFF 
and disconnect the power cord from the power supply.

Clean the scanner using a slightly dampened cloth which has been 
well wrung out. Never use alcohol, benzene, paint thinner, or any 
other flammable substances.

If the scanner makes strange noises, or gives off smoke, heat, or 
strange odors, or the scanner does not function or other 
abnormalities occur when you use the machine, immediately push 
the power button to turn it off, and disconnect the power plug from 
the power outlet. Then, contact your local authorized Canon dealer 
or service representative to have the unit serviced.

Do not drop the scanner, or subject it to impact or strong shock. 
Should the scanner ever become damaged, immediately push the 
power button to turn it OFF, and disconnect the power plug from the 
power outlet. Then, contact your local authorized Canon dealer or 
service representative to have the unit serviced.

Before moving the scanner, be sure to push the power button to turn 
it OFF, and disconnect the power plug from the power outlet

CAUTION

Do not install the scanner on a surface that is unstable or tilted, or 
in an area subject to excessive vibrations, as this may cause the 
scanner to fall, resulting in personal injury or damage to the 
scanner.

Never place small metal objects such as staples, paper clips, or 
jewelry on the scanner. These items may fall into the scanner, and 
cause a fire or electric shock. Should such objects ever fall inside 
the scanner, immediately push the power button to turn it OFF, and 
disconnect the power plug from the power outlet. Then, contact 
your local authorized Canon dealer or service representative to 
have the unit serviced.

Do not install the scanner in a humid or dusty location. Doing so 
might cause a fire or electric shock.

Summary of Contents for imageFORMULA DR-M260

Page 1: ...User Manual Please read this manual before operating this scanner After you finish reading this manual store it in a safe place for future reference ...

Page 2: ...Industry Canada RÈGLEMENT SUR LE BROUILLAGE RADIOÉLECTRIQUE For 120 V models Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux appareils numériques de Classe B prescrites dans la norme sur le matériel brouilleur Appareils Numériques NMB 003 édictée par l Industrie Canada ENERGY STAR Office Equipment Program This program is for U S A and Canada As an ENERGY STAR...

Page 3: ...pyrighted items may not be reproduced without the express permission of the copyright holder except for personal or household use under limited circumstances Trademarks Canon and the Canon logo are registered trademarks of Canon Inc in the United States and may also be trademarks or registered trademarks in other countries imageFORMULA is a trademark of CANON ELECTRONICS INC Microsoft Windows Powe...

Page 4: ...LIABLE FOR ANY DIRECT INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS MATERIAL CANON ELECTRONICS INC IS NOT LIABLE FOR THE STORAGE AND HANDLING OF DOCUMENTS SCANNED WITH THIS PRODUCT OR THE STORAGE AND HANDLING OF RESULTING SCANNED IMAGE DATA IF YOU INTEND TO DISCARD THE ORIGINALS OF SCANNED DOCUMENTS YOU THE CUSTOMER ARE RESPONSIBLE FOR INSPE...

Page 5: ...S A and Canada only Feed Tray Power Cord Items included in this manual are subject to change without notice You must keep the machine s packaging and packing materials for storing or transporting the machine For Europe a print version of Reference Guide is supplied in English The content of the Reference Guide can be found in other languages in the User Manual on the Setup Disc The shape of the po...

Page 6: ...nning application for the DR series scanner Scanner Driver This is the scanner driver for this product IMPORTANT When scanning with third party software use the scanner driver of this scanner to configure scanning conditions For details on how to open the scanner driver refer to the manuals supplied with each software application After taking the scanner out of the box install the feed tray and re...

Page 7: ...2 0 port Use the USB interface provided as standard with your computer However normal operation is not guaranteed with all USB interfaces even if present as standard equipment on the computer For details consult your local authorized Canon dealer Scanning speeds are lower if your computer s standard USB interface is USB Full Speed equal to USB 1 1 The USB cable you are using should be the one orig...

Page 8: ...c into the disk drive of the computer The setup menu automatically starts up when you insert the disc into the drive If the menu does not start up execute setup exe from the disc If the following screen appears click Yes or Permissions 2 Click Typical Installation Hint If you want to reinstall only specific software that you have previously uninstalled select Custom Installation and specify the so...

Page 9: ... instructions on the screen to complete installation 5 Click Exit to finish installing the software Download the latest software for Windows from the Canon website See the sheet included with the scanner for the URL ...

Page 10: ...nect the scanner to the computer before installing the software Before connecting the scanner to the computer verify that the power of the scanner is OFF If the power is ON turn it OFF To the power outlet AC adapter included with the scanner USB cable included with the scanner Power Cord included with the scanner ...

Page 11: ...s on the taskbar as follows If the taskbar icon appears as the scanner is not properly connected to the computer Check the status of the power switch and USB cable Turning Off the Power Press and hold the power button until the indicator goes out IMPORTANT After turning the scanner off wait at least 10 seconds before turning it back on If you will not be using the scanner for an extended period yo...

Page 12: ...nner Documentation for this scanner consists of the following manuals Setup Guide This describes setup procedures for the scanner Read this manual when you first use the scanner User Manual this manual This manual contains the operating procedures of the scanner PDF electronic manual only Hint The manual User Manual for this scanner is stored on the Setup Disc as an electronic manual in PDF format...

Page 13: ...ys pay attention to these warnings CAUTION Indicates a caution concerning operations that may lead to injury to persons or damage to property if not performed correctly To use the scanner safely always pay attention to these cautions IMPORTANT Indicates operational requirements and restrictions Be sure to read these items carefully to operate the scanner correctly and avoid damaging the scanner Hi...

Page 14: ...CaptureOnTouch 41 What is CaptureOnTouch 41 Scanning with CapturePerfect 42 Scanning with CapturePerfect 42 Setting the Scanner Driver 44 Configuration and Functions of the Scanner Driver 44 Setting Basic Scanning Conditions 47 More Advanced Scanning Methods Batch Separation 57 Batch Separation Insert blank page 57 Batch separation using patch code sheets 57 Maintenance 60 Daily Maintenance 60 Cle...

Page 15: ...quality The following conditions are recommended for optimal scanning quality Room temperature 10 C to 35 C 50 F to 95 F Humidity 20 to 80 RH Avoid installing the scanner near equipment that generates a magnetic field e g speakers televisions or radios Do not block the exhaust port Doing so could cause the scanner to overheat creating a fire hazard AC Adapter Connect only to a power outlet of the ...

Page 16: ...the power supply Clean the scanner using a slightly dampened cloth which has been well wrung out Never use alcohol benzene paint thinner or any other flammable substances If the scanner makes strange noises or gives off smoke heat or strange odors or the scanner does not function or other abnormalities occur when you use the machine immediately push the power button to turn it off and disconnect t...

Page 17: ...sult in a fire or electric shock Doing so might cause a fire or electric shock Push the power button to turn the scanner OFF for safety when not using the scanner for a long period of time such as overnight Also push the power switch to turn it OFF and disconnect the power cord from the power outlet for safety when the machine will not be used for an extended period of time such as during consecut...

Page 18: ... set automatically based on the document being scanned Auto Resolution Detection When enabled in the CaptureOnTouch or scanner driver settings this function detects the content of documents and determines the scanning resolution automatically Folio Scan You can scan folded documents The scanner will scan both sides and combine the scanned images into a single image Deskew The scanner is equipped w...

Page 19: ...matically stops operation when documents are fed at an excessive slant to prevent damage to documents Feed Error Detection When a feed error is detected the scanner automatically stops the scanning operation Start Scanning from the Operating Panel You can start scanning by launching CaptureOnTouch with the operating panel buttons By default Job No 1 is assigned to Scanning Shortcut which allows yo...

Page 20: ...or scanning Scanned documents are output here D Eject Tray Support Open this when scanning multiple documents of varying sizes at one time Scanned documents are arranged in the tray by supporting and lifting up the document eject tray from the bottom E Document Feed Tray Place the document F Document Guides Align the document guides with both edges of the document to ensure that the document feeds...

Page 21: ...g double feed detection See p 22 J Front Unit Open this when cleaning the inside of the scanner or replacing rollers K Eject Support Open this when loading long documents L Document Eject Extension Support If required pull this out to match the length of loaded documents M Document Eject Stopper This prevents the document coming out of the document eject tray and aligns the leading edges of the ej...

Page 22: ... key chain or the like Operating Panel A Display panel Displays jobs messages counters etc B button Selects the features such as user mode and jobs C Menu button Displays the menu D OK button Confirms the job displayed on the display panel E Start button Runs the job displayed on the display panel F Stop button button You can stop a running scan or return back to the previous screen on the display...

Page 23: ...lect a job using the buttons and press the Start button to execute Menu Screen Pressing the Menu button while the Jobs Screen is displayed will cause the Menu Screen to be displayed instead Press the Stop button while the Menu Screen is displayed to return to the Jobs screen Use the buttons to select menu items and press the OK button to confirm the selected item The following are items that can b...

Page 24: ...24 Message screen Displays the status of the scanner While scanning information related to feeding is displayed When an error occurs error code and error details are displayed UURU 6FDQQHU FRYHU LV RSHQ ...

Page 25: ...ents of different sizes place the documents so that they cover the entire span of the feed rollers by aligning the centers and leading edges of the documents It is recommended that documents exceeding 356 mm 14 02 size are fed one sheet at a time Scanning documents before the ink is dry can cause problems with the scanner Always make sure that the ink on a document is dry before scanning it Scanni...

Page 26: ...capacity 10 cards non embossed 1 card embossed CAUTION When scanning cards place them to be fed horizontally If you place cards to be fed vertically they may not be ejected properly and cards that get jammed may be damaged when you remove them Embossed cards may not be able to be scanned correctly depending on the type of embossment Passport Size 88 mm x 125 mm 3 46 x 4 92 ISO standard Insert the ...

Page 27: ... Pull out the eject support When placing long documents pull out the document eject extension support to match the length of those documents Also stand the eject stopper at the end of the eject support if necessary IMPORTANT To extend the eject support and the eject extension support lift and pull Hint When scanning documents of different size at the same time the scanned documents may not collect...

Page 28: ...nction Do not wear loose clothing or jewelry that may get caught in the scanner while you are using it as this may result in personal injury Be extra careful of neckties and long hair If anything gets caught in the scanner immediately turn OFF the power switch and disconnect the power cord from the power outlet to stop scanning Always smooth out any folds or curls in your documents before placing ...

Page 29: ...screen See p 44 2 Open the Feeding Tab 3 Select the Non Separation Feeding Mode check box 4 Click the OK button to close the settings screen 5 Place the document as described in the Scanning multiple documents on p 27 IMPORTANT When scanning multiple page documents that are fastened together such as invoices place the documents so that the edge that is fastened together is facing down Loading pass...

Page 30: ...e set Page Size to a larger paper size A4 for example on the scanner driver settings screen and then scan again See p 47 If the size of the passport differs greatly from the size of the carrier sheet a document jam may occur or the scanner s image correction may not function properly The maximum thickness that can be scanned is 6 mm 0 24 with the passport inserted inside the carrier sheet If the t...

Page 31: ... Folio Scan enables you to scan documents that are larger than LTR A4 and therefore do not fit in the feeder To use the function fold the document in half lengthwise and place it into the feeder The DR M260 will scan both sides and combine the scanned images into a single image 1 Opens the scanner driver s Detail Settings screen See p 44 2 Switch the scanner to non separation mode See p 29 3 Set P...

Page 32: ...de of the folded document facing you will become the right side of the combined image The maximum size for the combined image is A3 Use this method to scan A3 sized documents When scanning a folded document of a size other than the standard formats set Page Size on the scanner driver settings screen to Match original size See p 47 Scanning with Carrier Sheets To prevent damage to a document while ...

Page 33: ...er 1 000 scanning operations with a single 80g m2 22 lb bond sheet inserted Setting the Long Document Mode The length of documents that can be scanned with the scanner is normally 356 mm 14 02 but you can scan documents up to 5 588 mm 220 long by setting the scanner to the Long Document mode 200dpi gray scale IMPORTANT By selecting the Long Document mode and setting the Page Size on the scanner dr...

Page 34: ...Page Size Settings dialog box will open 4 Click the Long Document Mode tab and specify the Long mode Depending on the length of the document select Long Document Mode 1000 mm Long Document Mode 3000 mm or Long Document Mode 5588 mm 5 Click the OK button to close the settings screen Hint When you set the Long mode Long Document will be displayed in Page Size in the Basic tab ...

Page 35: ...uble feed detection ignore function Setting procedure 1 Opens the scanner driver s Detail Settings screen See p 44 2 Open the Error Detection Tab 3 Select either the Detect by Length or the Detect by Ultrasonic check box or both 4 To use the double feed detection ignore function open the Others tab and select the Rapid recovery system check box 5 Click the OK button and close the settings screen 6...

Page 36: ...or message on p 78 Also a message screen is displayed to notify you that a double feed has been detected When using the double feed detection ignore function If a document double feed is detected during scanning document feeding stops when the double fed documents are ejected The following error is displayed in the operation panel Also the Rapid Recovery System screen appears to enable you to spec...

Page 37: ...E OK Button Saves the preview image as a scanned image and scans the rest of the document STOP Stop button Discards the preview image and stops scanning DISCARD CONTINUE Start button Discards the preview image and continues scanning Place the double fed document again before clicking this button ...

Page 38: ...tection function open the scanner driver settings screen and enable the skew detection function beforehand Setting procedure 1 Opens the scanner driver s Detail Settings screen See p 44 2 Open the Error Detection Tab 3 Select the Skew Detection check box 4 Click the OK button to close the settings screen 5 Place the document as described in the see Scanning multiple documents on p 27 IMPORTANT Whe...

Page 39: ...nue scanning Paper feed error detection This scanner includes a function that can detect paper feed errors When this function is used the scanner will stop a scanning operation automatically when a feed error occurs thereby preventing damage to the document The feed error detection function is useful for documents that are 148 mm 5 83 or larger in width To use the feed error detection function ope...

Page 40: ...ror is detected Feeding automatically stops when a feed error is detected during scanning The following error is also displayed in the operation panel A notification that a feed error was detected also appears on the screen Hint When Rapid recovery system is enabled in the Others tab of the scanner driver settings screen the following screen appears instead of the above message screen In such case...

Page 41: ...Touch What is CaptureOnTouch CaptureOnTouch is a scanning application that enables you to scan a document with a simple operation merely by selecting the screen panel For details about the operations and functions see the help of CaptureOnTouch ...

Page 42: ...erfect 3 1 followed by CapturePerfect 3 1 2 Click Select Scanner in the Scan menu 3 Select Canon DR M200 and click OK Hint If Canon DR M200 does not appear reinstall the scanner driver See p 8 4 Set the default paper size and click OK Hint The Configure Device Settings dialog box appears when selecting Canon DR M200 and clicking OK for the first time in the Select Scanner dialog box and when Setti...

Page 43: ...ount of the computer s memory scanning may stop because of insufficient memory If an error message appears due to insufficient memory while scanning is in progress exit the application and try scanning again using different scanning condition settings 10 If the placed document is removed the scan will be interrupted and the Continue Scanning dialog box appears To continue scanning add a document a...

Page 44: ...guration and Functions of the Scanner Driver The scanner driver consists of the following tabs Hint For details on the setting screen see the Help of the scanner driver Click the Help button of the driver to display help related to the corresponding tab or dialog box Basic tab Configure basic scanning conditions such as the mode page size resolution and scanning side Click Setting button of Paper ...

Page 45: ...n you can also click Gamma and set the gamma correction value for scanned images Image processing tab Set the processing method for scanned images Image control tab Set the image control method for the scanned image Feeding tab Specify scanner operations related to document feeding ...

Page 46: ...rs during the scan Others tab Configure special scan method and image processing settings User s Guide Informs you about the settings changed automatically by the driver In addition displays the image for which settings were currently made in the illustrations ...

Page 47: ...sting the contrast on the Brightness tab Detect automatically detects whether the document is in color grayscale or black and white You can configure advanced settings related to the detection method by clicking Setting For details see the Help Page Size Select the page size that matches the document to be scanned If Match original size is selected the edges of the document are detected and images...

Page 48: ...u want to specify the area of the document to be scanned Specifying an area To scan one area of a larger document click Setting on Page Size in the Basic tab to display the Page Size Settings dialog box Designate which area of the document to scan in the Scan Area tab Configuring Scanner Settings According to Purpose Set the scanning conditions according to the scanning purpose When you want to de...

Page 49: ...nt to reduce the moire patterns that appear when color photos in magazines and other documents are scanned at low resolutions Setting Moire Reduction on the Image control tab sheet allows you to reduce the moire patterns that are generated when color photos are scanned at low resolutions Hint Moire reduction is enabled when the resolution is 300 dpi or less and High Quality Moire Reduction is disp...

Page 50: ...ages thicker or thinner Drag the Character Emphasis slider in the Image processing tab to make lines and text in the scanned images thicker or thinner When you want to enhance text that is difficult to read because of factors such as the background of the scanned document Select Advanced Text Enhancement or Advanced Text Enhancement II in the mode setting on the Basic tab The background behind the...

Page 51: ...mpletely removed and the text may become difficult to read If necessary you can make the text in scanned images easier to read by adjusting the contrast on the Brightness tab When you want to detect multiple pages fed at the same time Select the Double Feed Detection check box on the Error Detection tab You can enable either one or both of Detect by Ultrasonic and Detect by Length When you want to...

Page 52: ... with which each next document is placed and scanned Only enabled for applications that support batch separation In this case set the scanner driver as follows Set Feeding Option on the Feeding tab to Panel Feeding or Automatic Feeding Set Batch Separation on the Others tab to Auto When Batch Separation is set to Auto the batch is separated after the next document is placed and scanning is continu...

Page 53: ...d set the scanning conditions Depending on the value specified for Stream count of Front configure the remaining Front 2nd and Front 3rd in the same way D When specifying the scanning conditions of the back configure the settings in the same way as described in B to C In this case specify Stream count of Back and then set the scanning conditions for each of Back 1st to Back 3rd Hint The following ...

Page 54: ...e backgrounds or white dots from black backgrounds Select the Erase Notch check box to remove notches that protrude from object outlines in scanned images When you want to save a scanner driver setting When you finish configuring a setting click the Save button of User Preference to save the setting The saved setting is registered to the list You can delete a setting from the list with the Delete ...

Page 55: ...able for setting Setting value Contrast Detect Automatically O Black and White O Error Diffusion O Advanced Text Enhancement X Advanced Text Enhancement II O 256 level Gray O 24 bit Color O Setting value Prescan Detect Automatically X Black and White O Error Diffusion O Advanced Text Enhancement O Advanced Text Enhancement II O 256 level Gray O 24 bit Color O Setting value Color drop out Character...

Page 56: ...etection mode is set to Color or Gray in the Auto Image Type Detection Settings dialog box Function limit due to the setting of the document type Depending on the setting of the Document Type of the Feeding tab a part of the settings in each tab of the driver will be disabled in the following manner O Available for setting X Not available for setting Setting value Edge emphasis Background smoothin...

Page 57: ... separation automatic file separation functions by using patchcodes By tucking patchcode sheets supplied with this scanner into a document and scanning it the scanner can automatically separate files by images of documents containing patchcode sheets or documents after the patchcode sheet Hint Patchodes are included with this product in PDF format Applications that can read PDF files such as the s...

Page 58: ...MPORTANT Patchcodes must be printed in their normal size If patchcodes are enlarged or reduced they may not be recognized correctly When copying provided patchcodes to create different sized patchcodes ensure that the patchcode fits inside the effective range shown in the following diagram Also when copying patchcodes ensure that they are the same size and shade as the original Keep the patchcode ...

Page 59: ...fy a patchcode as a type of batch separation When using CapturePerfect select Patchcode in the Batch Separator settings When using other ISIS compatible applications open the scanner driver settings screen and select Patchcode in Batch Separation on the Others tab Insert the patchcode sheets at the beginning of documents to change file separation ...

Page 60: ...anner To clean the outside of the scanner wipe off any dirt with a cloth that has been dampened with water and thoroughly wrung out and then wipe the scanner dry with a clean dry cloth Cleaning the Inside of the Scanner Dust or paper particles inside the scanner may cause lines or smudges to appear on scanned images Use compressed air to periodically clean dust and paper particles from the documen...

Page 61: ...ipe the glass dry with a clean dry and soft cloth CAUTION Do not spray water or neutral detergent directly on the scanner Precision mechanisms such as the light source may get wet and cause a malfunction IMPORTANT Scratches on the sensor glass may cause marks on the images as well as feeding errors If there are scratches on the sensor glass contact your local authorized Canon dealer or service rep...

Page 62: ...y moisture 6 Remove the retard roller and feed roller See p 65 p 66 IMPORTANT Remove the retard roller and feed roller from the scanner to clean them and be sure to reattach them to the scanner when cleaning is finished 7 Wipe the removed rollers with a cloth that has been dampened with water and thoroughly wrung out 8 Reattach the retard roller and feeding roller See p 65 p 66 Anti Static brush R...

Page 63: ...canner the following error is displayed in the operation panel Also a message prompting you to replace the rollers is displayed when the computer is started If this message begins to be displayed at startup purchase an exchange roller kit and replace the worn parts with the consumable parts included in the kit feed roller and retard roller See p 81 for details about the exchange roller kit Further...

Page 64: ...ever and pull open the front unit toward you Hint The location of each of the consumable parts is shown below 3 When closing the front unit make sure that it is completely closed by gently pressing the left and right until you hear a click Retard roller inside the front unit Feed Roller ...

Page 65: ...65 4 Close the document eject tray Replacing the Feed Roller 1 Open the roller cover 2 Remove the feed roller 3 Install the new feed roller 4 Close the roller cover ...

Page 66: ...d Roller 1 Open the roller cover 2 Lift the document detection lever 3 Pull the left lever that secures the retard roller to the scanner and remove the roller 4 Install the new retard roller by inserting the right side first ...

Page 67: ...be displayed 2 Press the button to display the Roller Feed Count 3 When you press the OK button the message will be displayed Press the button to select Reset then press the OK button The value of Roller Feed Count will be reset 4 Press Menu button to return to the original screen Hint Reset of the counter can be done from the Canon imageFORMULA Driver Setting Tool See p 69 ...

Page 68: ...igure the maintenance settings Canon imageFORMULA Driver Setting Tool consists of the following tabs Information tab You can check the farm s version information and scanner information Maintenance tab You can reset the counter of the roller or carry out the shrinkage rate control Control tab You can carry out the control settings of hardware and drivers and perform the read or write of the contro...

Page 69: ...Setting Tool Click the Start button then click All Programs Canon DR M200 Series Canon imageFORMULA Driver Setting Tool in that order Canon imageFORMULA Driver Setting Tool will start Hint In Windows 8 1 it is registered at the following location ...

Page 70: ...ages are slanted Solutions 1 Align the document guides to fit the documents as closely as possible and load the documents so that they feed straightly 2 Open the document feed extension support and place the document 3 Enable Automatically straightens skewed in the scanner driver settings 4 If many pages have been scanned since roller cleaning clean the rollers If documents still feed askew roller...

Page 71: ...le scans of an A4 sized document Problem 10 Scanner does not feed document or document has stopped in the feeding path Solutions Check that the roller is correctly installed Clean the roller if necessary Problem 11 Scanned images are saved in TIFF instead of JPEG format Solutions When documents are scanned with CapturePerfect while Color Mode is set to Detect automatically in the scanner driver do...

Page 72: ...mory used can be contained by turning off Moire Reduction and Prevent Bleed Through Remove Background if they are set to on Problem 15 Multifeeding when scanning multiple bound pages Solutions Select continue scan on the scanner s operation panel or uncheck Non Separation Feeding Mode on the scanner driver s Settings screen See p 29 Problem 16 Passport cannot be scanned as intended Solutions Depen...

Page 73: ... 1 Gen1 compliant replace the cable with the supplied compliant cable 6 When the scanner is connected to the computer via a USB hub that is not USB3 1 Gen1 compliant remove the hub and connect the scanner directly to the computer If scanned image files cannot be opened in an application 1 Scanned images saved as multi page TIFF files can be opened only by programs that support this file format 2 I...

Page 74: ...gurations can be backed up and restored using Back Up Restore on the Basic settings tab on the Environmental settings dialog box CapturePerfect Restore backup can be performed by clicking the Import Export buttons in the Commonly used settings dialog What rules apply to scanned image file names CapturePerfect The rules for the file names of scanned images and the folder in which scanned images are...

Page 75: ...er folders CaptureOnTouch In CaptureOnTouch destinations other than Save to folder are provided as a plug in By installing the plug in the scanned image can be printed attached in an e mail or shared using various cloud services The plug in can be installed by selecting its checkbox when installing CaptureOnTouch The available output destinations vary depending on the installed plug in CapturePerf...

Page 76: ...ning use the following procedures to clear them CAUTION Be careful when removing jammed paper take care not to cut your hand on the edges of the paper 1 Remove any documents that have been left in the feed Tray 2 Pull the OPEN lever and pull open the front unit toward you Hint Cover open error appears in the operating panel when the front unit is open 3 Remove the jammed document UURU 3 3DSHU MDPP...

Page 77: ... click After removing the jammed paper check to see if the last page was scanned correctly and then continue scanning Hint When the Rapid recovery system check box is enabled in the scanner driver settings screen you can resume a scanning operation even if it is interrupted by a paper jam by removing the document and resuming from the document that was being fed when the interruption occurred As t...

Page 78: ...paper feed has occurred D002 A double feed was detected by the document length Remove the double fed document page s return them to the Document Feed Tray and scan again D004 A double feed was detected ultrasonically A document was skewed J018 A skewed document was detected Remove and reposition the document page Paper feed error detected J080 Paper feed error detected Paper jammed in scanner P000...

Page 79: ...p disc See p 8 IMPORTANT Log on to Windows as an Administrator 1 From the Windows task bar click the Start button and then Control Panel 2 Click Uninstall a program The Uninstall or change a program dialog box appears 3 From the Programs list select the software you want to remove and then click Remove The delete confirmation screen appears 4 Click Yes Uninstallation of the software is now complet...

Page 80: ...sheet for passports Thickness 6 mm 0 24 or less including carrier sheet Scanning Sensor Contact image sensor Light source LED Scanning Side Simplex duplex Scanning modes Black and White Error Diffusion 256 level Grayscale Advanced Text Enhancement Advanced Text Enhancement II 24 bit Color Scanning resolution Primary Scan Lines x Secondary Scan Lines 100 x 100dpi 150 x 150dpi 200 x 200dpi 240 240dp...

Page 81: ... flatbed scanner unit that can be used by connecting to a DR scanner and supports A3 size paper Connecting the unit to this scanner enables you to use this scanner as a flatbed scanner with an automatic document feeder Network adapter NA10 product code 2998Cxxx This is an optional adapter for connecting the scanner to the network via wired LAN Network adapter WA10 product code 2999Cxxx This is an ...

Page 82: ...82 Dimensions 231 mm 9 09 285mm 11 22 652mm 25 67 367mm 14 45 ...

Page 83: ...oller 63 65 Flatbed scanner unit 102 81 Flatbed scanner unit 201 81 Folio 31 Front unit 64 I Install 8 J Job Select button 22 L Long Document Mode 33 M Menu Button 22 23 Multi stream setting 53 N Network adapter NA10 81 Network adapter WA10 81 O OK Button 22 23 Operating environment 7 P Paper jam 76 Power supply 11 R Roller 62 Cleaning 60 Replace 63 S Scan area 48 Scanner driver 44 Basic settings ...

Page 84: ...utsch Schalter Aus Español Interruptor apagado Nederlands Schakelaar Off Türkçe Anahtar Kapalı Power off no standby current Hors tension pas de courant de veille Alimentazione assente nessuna corrente di standby Ausgeschaltet ohne Ruhestromaufnahme Máquina apagada sin corriente en espera Uit geen stand byverbruik Güç kapalı bekleme akımı yok English Switch Standby Français Commutateur Veille Sous ...

Page 85: ...ançais Italiano Apparecchio classe II Deutsch Gerät der Schutzklasse II Español Equipo de clase II Nederlands KlasseII apparatuur Türkçe Sınıf II ekipman Équipement de classe II Indicates this is Class II equipment Indica che questo è un apparecchio di classe II Gibt an dass das Gerät der Schutzklasse II entspricht Indica que se trata de un equipo de clase II Geeft aan dat deze apparatuur in Klass...

Page 86: ... önlemi English Français Symbole CC DC symbol Indicates direct current Italiano Simbolo corrente continua C C Indica la corrente continua Deutsch Gleichstrom Symbol Español Símbolo CC Nederlands DC pictogram Türkçe DC sembolü Indique qu il s agit de courant continu Kennzeichnet Gleichstrom Indica corriente continua Geeft gelijkstroom aan Düz akımı gösterir English Français Italiano Deutsch Español...

Page 87: ...7 CANADA CANON EUROPA N V BOVENKERKERWEG 59 1185 XB AMSTELVEEN THE NETHERLANDS CANON AUSTRALIA PTY LTD BUILDING A THE PARK ESTATE 5 TALAVERA ROAD MACQUARIE PARK NSW 2113 AUSTRALIA CANON SINGAPORE PTE LTD 1 FUSIONOPOLIS PLACE 15 10 GALAXIS SINGAPORE 138522 CANON KOREA BUSINESS SOLUTIONS INC BS TOWER 607 TEHERAN RO GANGNAM GU SEOUL KOREA CANON INDIA PVT LTD 7TH FLOOR TOWER B DLF CYBER TERRACES DLF P...

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