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48
Troubleshooting
✘
Images are not scanned
Check the following if the scanner does not scan an image even though the
scanning operation is being performed:
●
Is the scanner connected to the PC correctly?
●
Has the scanner driver been installed?
●
Has the application software been installed correctly? Has the application
software been set up correctly?
●
Is there a problem in the PC system?
Notice
If the scanner will not respond at all due to a system error, turn the scanner
off, wait at least 10 seconds, and then turn the scanner back on again.
When you resume scanning, make sure that the last document was scanned
correctly.
✘
Documents do not feed properly
The following are possible causes of a document failing to feed properly.
Check each possible cause.
Cause
An attempt is being made to scan a document of a size,
thickness or weight that the scanner cannot scan.
Action
Check the size, thickness and weight of the document. For
cautions concerning documents, refer to "Documents" on
page 27.
Cause
The rollers inside the scanner are dirty or worn.
Action
Clean the rollers as described on page 44. If the rollers are worn,
contact your service representative and request to have the rollers
replaced.
For details on how to clear jammed paper, refer to "Clearing a Paper Jam" on
page 40.
Summary of Contents for imageFORMULA DR-3060
Page 3: ...Startup Manual ENGLISH ...
Page 57: ...Manuel de démarrage FRANÇAIS ...
Page 111: ...Installationshandbuch DEUTSCH ...
Page 165: ...Manual introductorio ESPAÑOL ...
Page 219: ...Manuale di avvio ITALIANO ...
Page 273: ...Handleiding Snel aan de slag NEDERLANDS ...
Page 327: ......