
04L9-072
Perform the following actions depending on the displayed error messages and error codes.
Error messages and error codes are displayed in the following locations.
Printer Display
Remote UI ([Error Information] page in the [Status Monitor/Cancel] menu)
Network Status Print
"The Lists Common to All the Settings in the Print Mode"
E-Mail Sending/Receiving History
See "
Printing the E-mail Receive Log List
" for printing methods.
The error messages that appear in the display, Remote UI, and Network Status Print
Error Message
Cause
Remedy
Display
Remote
UI,Network
Status Print
EM POP3 server
error.
POP3
Server
Connection
Error
Could not connect to the POP3
server when printing e-mails.
Check the following points.
Whether the following settings in
the [Network] page in the Remote
UI are correct
[POP3 Server Name] and
[POP3 Server Port Number] in
[E-Mail Print Settings]
DNS in [TCP/IP Settings]
Whether the POP3 server and the
DNS server are operating properly
POP3
Server
User
Name
Error
Failed to authenticate the user name
in the POP3 server when printing e-
mails.
Check the following points.
Whether the setting for [POP3
User Name] in [E-Mail Print
Settings] in the [Network] page in
the Remote UI is correct
Whether the user name is
registered in the POP3 server
properly
POP3
Server
Password
Error
Failed to authenticate the password
in the POP3 server when printing e-
mails.
Check the following points.
Whether the setting for
[Password] in [E-Mail Print
Settings] in the [Network] page in
the Remote UI is correct
Whether the password is
registered in the POP3 server
properly
POP3
Server
UIDL Error
Could not connect to the POP3
server when printing e-mails,
because the server does not support
the UIDL command.
Use a POP3 server that supports
UIDL.
EM E-Mail access
error.
The printer could not connect to the
POP3 server because an error had
occurred in its hard disk.
Clear the hard disk error on the POP3
server.
The error codes that are displayed in the e-mail receive log list*
If multiple errors have occurred, only the error of the highest priority is displayed (high: 407 > low: 499).
When E-mail Print Fails
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