Paper Does Not Feed Properly/"No Paper" Error
Check1
Make sure paper is loaded.
Check2
When loading paper, consider the following.
• When loading two or more sheets of paper, flip through the paper before loading it.
• When loading two or more sheets of paper, align the edges of the sheets before loading the paper.
• When loading two or more sheets of paper, make sure the paper stack does not exceed the paper load
limit.
However, paper may not feed correctly at the maximum capacity, depending on the type of paper or
environmental conditions (very high or low temperature and humidity). In such cases, reduce the amount of
paper you load at a time to less than half of the paper load limit.
• Always load the paper in portrait orientation, regardless of the printing orientation.
• When you load the paper, load the paper with the print side facing UP. Align the paper stack against the
right side of the rear tray and slide the paper guide so that it just touches the left edge of the stack.
Check3
Is paper too thick or curled?
Check4
When loading envelopes, consider the following.
When printing on envelopes, see
, and prepare the envelopes before printing.
Once you have prepared the envelopes, load them in portrait orientation. If the envelopes are placed in
landscape orientation, they will not feed properly.
Check5
Make sure media type and paper size settings match with loaded paper.
Check6
Make sure that there are not any foreign objects in the rear tray.
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Summary of Contents for G3411
Page 8: ...5012 352 5100 353 5200 354 5B00 355 6000 356 ...
Page 49: ...Handling Paper Originals Ink Tanks etc Loading Paper Loading Originals Refilling Ink Tanks 49 ...
Page 50: ...Loading Paper Loading Plain Paper Photo Paper Loading Envelopes 50 ...
Page 58: ...Loading Originals Loading Originals on the Platen Glass Supported Originals 58 ...
Page 62: ...Refilling Ink Tanks Refilling Ink Tanks Checking Ink Level Ink Tips 62 ...
Page 89: ...Safety Safety Precautions Regulatory Information WEEE EU EEA 89 ...
Page 109: ...Main Components and Their Use Main Components Power Supply Indication of LCD 109 ...
Page 110: ...Main Components Front View Rear View Inside View Operation Panel 110 ...
Page 148: ...Printing Printing from Computer Printing from Smartphone Tablet 148 ...
Page 163: ...Note Selecting Scaled changes the printable area of the document 163 ...
Page 179: ...In such cases take the appropriate action as described 179 ...
Page 217: ...Scanning Scanning from Computer Windows Scanning Using Smartphone Tablet 217 ...
Page 221: ...Note To set the applications to integrate with see Settings Dialog Box 221 ...
Page 231: ...ScanGear Scanner Driver Screens Basic Mode Tab Advanced Mode Tab 231 ...
Page 283: ...Other Network Problems Checking Network Information Restoring to Factory Defaults 283 ...
Page 306: ...Scanning Problems Windows Scanning Problems 306 ...
Page 307: ...Scanning Problems Scanner Does Not Work ScanGear Scanner Driver Does Not Start 307 ...
Page 319: ...Errors and Messages An Error Occurs Message Support Code Appears 319 ...
Page 331: ...For paper jam support codes see also List of Support Code for Error Paper Jams 331 ...