Checking Network Information
Checking Printer IP Address or MAC Address
Checking Computer IP Address or MAC Address
Checking Communication Between the Computer, the Printer, and the Wireless Router
Checking Network Setting Information
Checking Printer IP Address or MAC Address
To check the printer's IP Address or MAC address, print out the network settings information.
You can check the network setting information on the computer screen.
Canon IJ Network Device Setup Utility Screen
Checking Computer IP Address or MAC Address
To check the IP Address or MAC address of your computer, follow the instructions below.
1. Select
Command Prompt
as shown below.
In Windows 10, right-click
Start
button and select
Command Prompt
.
In Windows 8.1, select
Command Prompt
from the
Start
screen. If
Command Prompt
is not
displayed on the
Start
screen, select the
Search
charm and search for "
Command Prompt
".
In Windows 7, click
Start
>
All Programs
>
Accessories
>
Command Prompt
.
2. Enter "ipconfig/all" and press
Enter
.
The IP address and MAC address of your computer appear. If your computer is not connected to a
network, the IP address does not appear.
Checking Communication Between the Computer, the Printer, and the
Wireless Router
Perform a ping test to check if communication is taking place.
1. Select
Command Prompt
as shown below.
In Windows 10, right-click
Start
button and select
Command Prompt
.
284
Summary of Contents for G3411
Page 8: ...5012 352 5100 353 5200 354 5B00 355 6000 356 ...
Page 49: ...Handling Paper Originals Ink Tanks etc Loading Paper Loading Originals Refilling Ink Tanks 49 ...
Page 50: ...Loading Paper Loading Plain Paper Photo Paper Loading Envelopes 50 ...
Page 58: ...Loading Originals Loading Originals on the Platen Glass Supported Originals 58 ...
Page 62: ...Refilling Ink Tanks Refilling Ink Tanks Checking Ink Level Ink Tips 62 ...
Page 89: ...Safety Safety Precautions Regulatory Information WEEE EU EEA 89 ...
Page 109: ...Main Components and Their Use Main Components Power Supply Indication of LCD 109 ...
Page 110: ...Main Components Front View Rear View Inside View Operation Panel 110 ...
Page 148: ...Printing Printing from Computer Printing from Smartphone Tablet 148 ...
Page 163: ...Note Selecting Scaled changes the printable area of the document 163 ...
Page 179: ...In such cases take the appropriate action as described 179 ...
Page 217: ...Scanning Scanning from Computer Windows Scanning Using Smartphone Tablet 217 ...
Page 221: ...Note To set the applications to integrate with see Settings Dialog Box 221 ...
Page 231: ...ScanGear Scanner Driver Screens Basic Mode Tab Advanced Mode Tab 231 ...
Page 283: ...Other Network Problems Checking Network Information Restoring to Factory Defaults 283 ...
Page 306: ...Scanning Problems Windows Scanning Problems 306 ...
Page 307: ...Scanning Problems Scanner Does Not Work ScanGear Scanner Driver Does Not Start 307 ...
Page 319: ...Errors and Messages An Error Occurs Message Support Code Appears 319 ...
Page 331: ...For paper jam support codes see also List of Support Code for Error Paper Jams 331 ...