Canon G2010 Series Online Manual Download Page 55

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Maintenance

Performing Maintenance Functions from Your Computer (Windows)

Summary of Contents for G2010 Series

Page 1: ...ine Manual Basic Operation Handling Paper Originals Ink Tanks etc Maintenance Overview of the Machine Information about Paper Printing Copying Scanning Frequently Asked Questions List of Support Code for Error English ...

Page 2: ...38 Loading Originals 41 Loading Originals on the Platen Glass 42 Supported Originals 44 Refilling Ink Tanks 45 Refilling Ink Tanks 46 Checking Ink Level 53 Ink Tips 54 Maintenance 55 If Printing Is Faint or Uneven 56 Maintenance Procedure 57 Printing the Nozzle Check Pattern 59 Examining the Nozzle Check Pattern 60 Cleaning the Print Head 61 Deep Print Head Cleaning 62 Aligning the Print Head 63 C...

Page 3: ...ation Panel 98 Power Supply 100 Confirming that the Power Is On 101 Turning the Printer On and Off 102 Checking the Power Plug Power Cord 104 Unplugging the Printer 105 Indication of LCD 106 Changing Settings 107 Changing Printer Settings from Your Computer Windows 108 Changing the Print Options 109 Registering a Frequently Used Printing Profile 110 Setting the Ink Tank to be Used 112 Managing the...

Page 4: ...g Order 138 Execute Borderless Printing 140 Scaled Printing 143 Page Layout Printing 146 Tiling Poster Printing 148 Duplex Printing 151 Setting Up Envelope Printing 153 Printing on Postcards 155 Overview of the Printer Driver 157 Canon IJ Printer Driver 158 Opening Printer Driver s Setup Screen 159 Canon IJ Status Monitor 160 Instructions for Use Printer Driver 162 Printer Driver Description 164 Q...

Page 5: ...ver Screens 209 Basic Mode Tab 210 Advanced Mode Tab 218 General Notes Scanner Driver 224 Scanning Tips 226 Positioning Originals Scanning from Computer 227 Frequently Asked Questions 229 Printing Problems 231 Printing Does Not Start 232 Ink Is Not Coming Out 234 Ink Runs Out Fast 236 Paper Does Not Feed Properly No Paper Error 237 Print Results Are Unsatisfactory 239 Paper Is Blank Printing Is Bl...

Page 6: ...oblems 259 Cannot Install MP Drivers Windows 260 Cannot Proceed beyond Printer Connection Screen 262 Errors and Messages 263 An Error Occurs 264 Message Support Code Appears 268 List of Support Code for Error 272 List of Support Code for Error Paper Jams 273 1300 274 Paper Is Jammed inside Printer 276 1000 280 1200 281 1430 282 1640 286 1700 287 1890 288 2900 289 2901 290 5011 291 5012 292 5100 29...

Page 7: ...Using Online Manual Operating Environment Symbols Used in This Document Touch enabled Device Users Windows Printing Online Manual Trademarks and Licenses Screenshots in This Manual 7 ...

Page 8: ... personal injury or material damage caused by incorrect operation of the equipment These must be observed for safe operation Important Instructions including important information To avoid damage and injury or improper use of the product be sure to read these indications Note Instructions including notes for operation and additional explanations Basics Instructions explaining basic operations of y...

Page 9: ...ows For touch actions you need to replace right click in this document with the action set on the operating system For example if the action is set to press and hold on your operating system replace right click with press and hold 9 ...

Page 10: ...countries Note The formal name of Windows Vista is Microsoft Windows Vista operating system Copyright c 2003 2015 Apple Inc All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list of conditions and the following di...

Page 11: ...n the Appendix below Derivative Works shall mean any work whether in Source or Object form that is based on or derived from the Work and for which the editorial revisions annotations elaborations or other modifications represent as a whole an original work of authorship For the purposes of this License Derivative Works shall not include works that remain separable from or merely link or bind by na...

Page 12: ...py of the attribution notices contained within such NOTICE file excluding those notices that do not pertain to any part of the Derivative Works in at least one of the following places within a NOTICE text file distributed as part of the Derivative Works within the Source form or documentation if provided along with the Derivative Works or within a display generated by the Derivative Works if and w...

Page 13: ...for any liability incurred by or claims asserted against such Contributor by reason of your accepting any such warranty or additional liability END OF TERMS AND CONDITIONS Part 1 CMU UCD copyright notice BSD like Copyright 1989 1991 1992 by Carnegie Mellon University Derivative Work 1996 1998 2000 Copyright 1996 1998 2000 The Regents of the University of California All Rights Reserved Permission t...

Page 14: ...3 Cambridge Broadband Ltd All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice this list of condi...

Page 15: ...RACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 5 Sparta Inc copyright notice BSD Copyright c 2003 2012 Sparta Inc All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Red...

Page 16: ... AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 7 Fabasoft R D Software GmbH Co KG copyright notice BSD Copyright c Fabasoft R D Software GmbH Co KG 2003 oss fabasoft com Author Bernhard Penz bernhard penz fabasoft com Redistributi...

Page 17: ...OSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 9 ScienceLogic LLC copyright notice BSD Copyright c 2009 ScienceLogic LLC All rights reserved Redistribution and use ...

Page 18: ...in the documentation and or other materials provided with the distribution Neither the name of Adobe Systems Incorporated nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LI...

Page 19: ...files the Software to deal in the Software without restriction including without limitation the rights to use copy modify merge publish distribute sublicense and or sell copies of the Software and to permit persons to whom the Software is furnished to do so subject to the following conditions The above copyright notice and this permission notice shall be included in all copies or substantial porti...

Page 20: ...f conditions and the following disclaimer in the documentation and or other materials provided with the distribution Neither the name of the University nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED W...

Page 21: ...for a preferred form for a credit disclaimer to use in compliance with this license We thus encourage you to use the following text Portions of this software are copyright year The FreeType Project www freetype org All rights reserved Please replace year with the value from the FreeType version you actually use Legal Terms 0 Definitions Throughout this license the terms package FreeType Project an...

Page 22: ... the work of the FreeType Team in the distribution documentation We also encourage you to put an URL to the FreeType web page in your documentation though this isn t mandatory These conditions apply to any software derived from or based on the FreeType Project not just the unmodified files If you use our work you must acknowledge us However no fee need be paid to us 3 Advertising Neither the FreeT...

Page 23: ...aimer in the documentation or other materials provided with the distribution Neither the name CryptoJS nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIE...

Page 24: ...Basic Operation Printing Photos from a Computer Copying 24 ...

Page 25: ...n describes how to print photos with My Image Garden 1 Open the paper support A 2 Pull out the paper output tray B and open the output tray extension C 3 Load paper WITH THE PRINT SIDE FACING UP 4 Align the paper guides D with the paper width 25 ...

Page 26: ...n icon E in Quick Menu The Guide Menu screen is displayed Note The number and types of icons displayed vary depending on your region the registered printer scanner and the installed applications 6 Click the Photo Print icon F 26 ...

Page 27: ...u want to print 8 Click the photos H you want to print To select two or more photos at a time click photos while pressing the Ctrl key 9 Click Print I 10 Specify the number of copies your printer name media type etc J 11 Click Print K 27 ...

Page 28: ...Note My Image Garden lets you use images on your computer such as photos taken with a digital camera in a number of ways My Image Garden Guide 28 ...

Page 29: ...o load originals and copy them to plain paper 1 Open the paper support A 2 Pull out the paper output tray B and open the output tray extension C 3 Load paper WITH THE PRINT SIDE FACING UP 4 Align the paper guides D with the paper width 29 ...

Page 30: ...5 Open the document cover E 6 Load the original WITH THE SIDE TO COPY FACING DOWN and align it with the alignment mark F 7 Close the document cover 8 Press the Black button G or Color button H 30 ...

Page 31: ...Important Do not open the document cover until copying is complete Note Your printer is equipped with many other convenient copy features Copying 31 ...

Page 32: ...Handling Paper Originals Ink Tanks etc Loading Paper Loading Originals Refilling Ink Tanks 32 ...

Page 33: ...Loading Paper Loading Plain Paper Photo Paper Loading Envelopes 33 ...

Page 34: ...ed Label Superior WOP111 Canon Océ Office Colour Paper SAT213 For the page size and paper weight you can use for this printer see Supported Media Types 1 Prepare paper Align the edges of paper If paper is curled flatten it Note Align the edges of paper neatly before loading Loading paper without aligning the edges may cause paper jams If paper is curled hold the curled corners and gently bend them...

Page 35: ... tray B and open the output tray extension C 3 Load paper WITH THE PRINT SIDE FACING UP 4 Align the paper guides D with the paper width Do not slide the paper guides too hard against the paper The paper may not be fed properly 35 ...

Page 36: ...of paper higher than the load limit mark G Note When printing select the size and type of the loaded paper on the print settings screen of the computer There are various types of paper such as paper with a special surface coating for printing photos at optimal quality and paper suitable for documents Each media type has specific preset settings 36 ...

Page 37: ...t allow you to print to that type with optimal image quality The wrong paper settings may cause poor printout color quality or scratches on the printed surface If you notice blurring or uneven colors increase the print quality setting and try printing again 37 ...

Page 38: ...nvelopes whose gummed flaps are already moistened and adhesive 1 Prepare envelopes Press down on all four corners and edges of the envelopes to flatten them If the envelopes are curled hold the opposite corners and gently twist them in the opposite direction If the corner of the envelope flap is folded flatten it Use a pen or the like to press the leading edge in the inserting direction flat and s...

Page 39: ...s WITH THE PRINT SIDE FACING UP Up to 10 envelopes can be loaded at once Fold flap of the envelope and load the envelope in the portrait orientation with the address side facing up 4 Align the paper guides D with the envelope width Do not slide the paper guides too hard against the envelopes The envelopes may not be fed properly 39 ...

Page 40: ...Note Do not load envelopes higher than the load limit mark E Note When printing select the type of envelope and orientation of printing on the print settings screen of the computer 40 ...

Page 41: ...Loading Originals Loading Originals on the Platen Glass Supported Originals 41 ...

Page 42: ...ading the original on the platen glass Failure to observe the following may cause the scanner to malfunction or the platen glass to break Do not place any objects weighing 4 4 lb 2 0 kg or more on the platen glass Do not put any pressure of 4 4 lb 2 0 kg or more on the platen glass such as pressing down the original The printer cannot scan the striped area A 0 04 inch 1 mm from the edges of the pl...

Page 43: ...Important After loading the original on the platen glass be sure to close the document cover before starting to copy or scan 43 ...

Page 44: ...upported Originals Item Details Types of originals Text document magazine or newspaper Printed photo postcard business card or disc BD DVD CD etc Size width x height Max 8 5 x 11 7 inches 216 x 297 mm 44 ...

Page 45: ...Refilling Ink Tanks Refilling Ink Tanks Checking Ink Level Ink Tips 45 ...

Page 46: ...ining ink error occurs If remaining ink level notification function is enabled If print results become faint or white streaks appear despite sufficient ink levels see Maintenance Procedure For precautionary notes on handling ink bottles see Notes on ink bottles Refilling Procedure When you refill ink tanks follow the steps below Important Please ensure the printer remains flat after initial setup ...

Page 47: ...rinter This can cause trouble with the printer 3 Open the ink tank cover To refill the black ink tank open the left ink tank cover C To refill color ink tanks open the right ink tank cover D 4 Grab and remove the tank cap E of the ink tank to be refilled 47 ...

Page 48: ...ully remove the tank cap of the ink tank Ink on the inside of the tank cap may spatter when removing it 5 Take a new ink bottle out of its package 6 Hold the ink bottle upright and twist the bottle cap F to remove 48 ...

Page 49: ...side down and squeeze the sides of the ink bottle to refill the ink tank Important Make sure that each color of ink tanks is filled with corresponding color of ink bottles When refilling ink tanks do not squeeze the bottle sides too hard Ink may spatter Do not fill the ink tank above the ink tank s upper limit line I Ink above this line may spill over causing malfunction or damage to the printer a...

Page 50: ...tant If you cannot properly close the ink tank cover check if you forgot to insert any tank caps of the ink tanks 10 Lift the scanning unit cover up slightly and then gently close it Note If the error code appears on the LCD take appropriate action An Error Occurs The printer may make noise during operation 50 ...

Page 51: ...ion function is enabled and when the remaining ink error has not occurred refill all four ink tanks until full and then reset the remaining ink level count To continue enabling the remaining ink level notification function 1 Press the Setup button The Setup icon and 1 appear on the LCD 2 Press the button until 14 appears on the LCD 3 Press the Black button or the Color button The remaining ink lev...

Page 52: ...fire or a heater or in a car Bottles may warp and cause ink leakage or ink may become poor quality Do not subject ink bottles to impacts Ink bottles may be damaged or bottle caps may come off by such impact and ink may leak Do not transfer ink to other containers This may result in accidental ingestion inappropriate use or poor ink quality Do not mix ink with water or other ink This may damage the...

Page 53: ...a remaining ink error occurs the error code appears on the LCD An Error Occurs The remaining ink level notification function works from initial printing to the time when one of the inks reaches the lower limit line shown on the ink tank For the remaining ink level notification function to work appropriately each ink tank must be filled with entire contents of the corresponding color ink bottle bun...

Page 54: ...to its condition When the printer performs cleaning a small amount of ink is consumed In this case all colors of ink may be consumed Cleaning function The cleaning function helps the printer to suck air bubbles or ink itself from the nozzle and thus prevents print quality degradation or nozzle clogging Does black and white printing use color ink Black and white printing may use ink other than blac...

Page 55: ...Maintenance If Printing Is Faint or Uneven Performing Maintenance Functions from Your Computer Windows Cleaning 55 ...

Page 56: ...If Printing Is Faint or Uneven Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Deep Print Head Cleaning Aligning the Print Head 56 ...

Page 57: ...t result Changing the Print Quality and Correcting Image Data When the Print Results Are Blurred or Uneven Step1 Print the nozzle check pattern From the printer Printing the Nozzle Check Pattern From the computer Printing a Nozzle Check Pattern Step2 Examine the nozzle check pattern If there are missing lines or horizontal white streaks in the pattern Step3 Clean the print head From the printer Cl...

Page 58: ...ssary Important If ink flush is performed when the remaining ink level is insufficient it may cause a failure Be sure to check the remaining ink level before performing ink flush From the printer Performing Ink Flush From the computer Ink Flush If the problem is still not resolved the print head may be damaged Contact the service center When the Print Results Are Not Even such as the Ruled Lines A...

Page 59: ...sheet of A4 or Letter sized plain paper 1 Make sure that the power is turned on 2 Load a sheet of A4 or Letter sized plain paper on the rear tray 3 Pull out the paper output tray and open the output tray extension 4 Press the Setup button The Setup icon and 1 appear on the LCD 5 Press the Black button or the Color button The nozzle check pattern will be printed Do not perform any other operations ...

Page 60: ...e streaks in the pattern B If there are missing lines in the pattern A C Good D Bad lines are missing If there are horizontal white streaks in the pattern B E Good F Bad horizontal white streaks are present If any color in the pattern A or the pattern B is not printed Example Magenta pattern is not printed If one of the above is applied cleaning the print head is required 60 ...

Page 61: ...e Setup icon and 1 appear on the LCD 3 Press the button until 2 appears on the LCD 4 Press the Black button or the Color button The printer starts cleaning the print head The cleaning will be complete when the ON lamp lights after flashing Do not perform any other operations until the printer completes the cleaning of the print head This takes about 1 minute 5 Check the print head condition To che...

Page 62: ...rned on 2 Press the Setup button The Setup icon and 1 appear on the LCD 3 Press the button until 3 appears on the LCD 4 Press the Black button or the Color button The printer starts cleaning the print head deeply The cleaning will be complete when the ON lamp lights after flashing Do not perform any other operations until the printer completes the deep cleaning of the print head This takes about 3...

Page 63: ...are a sheet of A4 or Letter sized plain paper including recycled paper Be sure to use paper that is white and clean on both sides 1 Make sure that the power is turned on 2 Load a sheet of A4 or Letter sized plain paper on the rear tray 3 Pull out the paper output tray and open the output tray extension 4 Press the Setup button The Setup icon and 1 appear on the LCD 5 Press the button until 5 appea...

Page 64: ...y If the print head alignment sheet was not printed correctly press the Stop button then redo this procedure from the beginning 7 Load the print head alignment sheet on the platen glass Load the print head alignment sheet WITH THE PRINTED SIDE FACING DOWN and align the mark on the bottom right corner of the sheet with the alignment mark 64 ...

Page 65: ... platen glass until adjusting the print head position is complete If adjusting the print head position has failed the Alarm lamp lights up Press the Black button or the Color button to release the error then take appropriate action An Error Occurs Note If the print results are still not satisfactory after adjusting the print head position as described above adjust the print head position manually ...

Page 66: ...Cleaning Cleaning Exterior Surfaces Cleaning the Platen Glass and Document Cover Cleaning Paper Feed Rollers Cleaning Inside the Printer Bottom Plate Cleaning 66 ...

Page 67: ... with paper 1 Make sure that the paper feed rollers have stopped rotating load three sheets of A4 or Letter sized plain paper or cleaning sheet available on the market on the rear tray 2 Pull out the paper output tray and open the output tray extension 3 Press the Black button or the Color button The printer starts cleaning The cleaning will be complete when the paper is ejected 5 Press the Stop b...

Page 68: ...3 Turn on the power then clean the paper feed rollers again If the problem is still not resolved contact your nearest Canon service center to request a repair 68 ...

Page 69: ...le sheet of A4 or Letter sized plain paper in half widthwise then unfold the paper 2 Load only this sheet of paper on the rear tray with the open side facing you 3 Pull out the paper output tray and open the output tray extension 3 Press the Setup button The Setup icon and 1 appear on the LCD 4 Press the button until 9 appears on the LCD 5 Press the Black button or the Color button The paper clean...

Page 70: ...s not resolved after performing cleaning again the protrusions inside the printer may be stained Wipe off any ink from the protrusions using a cotton swab or the like Important Be sure to turn off the power and unplug the power cord before cleaning the printer This can cause trouble with the printer 70 ...

Page 71: ...Copying Printer Handling Precautions Transporting Your Printer When Repairing Lending or Disposing of the Printer Keeping Print Quality High Main Components and Their Use Main Components Power Supply Indication of LCD Changing Settings Changing Printer Settings from Your Computer Windows Changing Settings from Operation Panel Specifications 71 ...

Page 72: ...Safety Safety Precautions Regulatory Information WEEE EU EEA 72 ...

Page 73: ... printer Accidental dropping of the printer may cause injury For the printer s weight refer to the Specifications Do not transport or use the printer on a slant vertically or upside down as the ink may leak and damage the printer Do not place any object on the printer Especially do not place metal objects paper clips staples etc or containers of flammable solvents alcohol thinners etc on top of th...

Page 74: ...s Energy Star The Energy Star programme is a voluntary scheme to promote the development and purchase of energy efficient models which help to minimise environmental impact Products which meet the stringent requirements of the Energy Star programme for both environmental benefits and the amount of energy consumption will carry the Energy Star logo accordingly Paper types This product can be used t...

Page 75: ...tronik Altgeräte 2012 19 EU und nationalen Gesetzen nicht über den Hausmüll entsorgt werden darf Dieses Produkt muss bei einer dafür vorgesehenen Sammelstelle abgegeben werden Dies kann z B durch Rückgabe beim Kauf eines ähnlichen Produkts oder durch Abgabe bei einer autorisierten Sammelstelle für die Wiederaufbereitung von Elektro und Elektronik Altgeräten geschehen Der unsachgemäße Umgang mit Al...

Page 76: ...die veel voorkomen in elektrische en elektronische apparatuur EEA Bovendien werkt u door een juiste afvoer van dit product mee aan het effectieve gebruik van natuurlijke hulpbronnen Voor meer informatie over waar u uw afgedankte apparatuur kunt inleveren voor recycling kunt u contact opnemen met het gemeentehuis in uw woonplaats de reinigingsdienst of het afvalverwerkingsbedrijf U kunt ook het sch...

Page 77: ... de deixalles domèstiques de la vostra localitat Per a més informació sobre la devolució i el reciclatge de productes RAEE visiteu www canon europe com weee Solo per Unione Europea e SEE Norvegia Islanda e Liechtenstein Questo simbolo indica che il prodotto deve essere oggetto di raccolta separata in conformità alla Direttiva RAEE 2012 19 UE e alla normativa locale vigente Il prodotto deve essere ...

Page 78: ...ller produktet skal afleveres på et godkendt indsamlingssted for elektronikaffald Forkert håndtering af denne type affald kan medføre negative konsekvenser for miljøet og menneskers helbred på grund af de potentielt sundhedsskadelige stoffer der generelt kan forefindes i elektrisk og elektronisk udstyr Når du foretager korrekt bortskaffelse af det pågældende produkt bidrager du til effektiv brug a...

Page 79: ...Euroopan unionin sekä ETA n Norja Islanti ja Liechtenstein alueelle Tämä tunnus osoittaa että sähkö ja elektroniikkalaiteromua koskeva direktiivi SER direktiivi 2012 19 EU sekä kansallinen lainsäädäntö kieltävät tuotteen hävittämisen talousjätteen mukana Tuote on vietävä asianmukaiseen keräyspisteeseen esimerkiksi kodinkoneliikkeeseen uutta vastaavaa tuotetta ostettaessa tai viralliseen sähkö ja e...

Page 80: ...ky Vaše spolupráce na správné likvidaci tohoto výrobku současně napomůže efektivnímu využívání přírodních zdrojů Další informace o místech sběru vašeho odpadního zařízení k recyklaci vám sdělí místní úřad vaší obce správní orgán vykonávající dozor nad likvidací odpadu sběrny OEEZ nebo služba pro odvoz komunálního odpadu Další informace týkající se vracení a recyklace OEEZ naleznete na adrese www c...

Page 81: ...urópskej únie a EHP Nórsko Island a Lichtenštajnsko Tento symbol znamená že podľa Smernice 2012 19 EÚ o odpade z elektrických a elektronických zariadení OEEZ a podľa platnej legislatívy Slovenskej republiky sa tento produkt nesmie likvidovať spolu s komunálnym odpadom Produkt je potrebné odovzdať do určenej zberne napr prostredníctvom výmeny za kúpu nového podobného produktu alebo na autorizované ...

Page 82: ...es ar vietējo pašvaldību atkritumu savākšanas atbildīgo dienestu pilnvarotu EEIA struktūru vai sadzīves atkritumu apsaimniekošanas iestādi Lai saņemtu plašāku informāciju par elektrisko un elektronisko iekārtu nodošanu pārstrādei apmeklējiet tīmekļa vietni www canon europe com weee Tik Europos Sąjungai ir EEE Norvegijai Islandijai ir Lichtenšteinui Šis ženklas reiškia kad gaminio negalima išmesti ...

Page 83: ... обикновено са свързани с ЕЕО В същото време Вашето съдействие за правилното изхвърляне на този продукт ще допринесе за ефективното използване на природните ресурси Повече информация относно местата където може да предавате излязло от употреба оборудване за рециклиране може да получите от местните власти от органа отговорен за отпадъците и от одобрена система за излязло от употреба ЕЕО или от Ваша...

Page 84: ...kom uredu komunalnoj službi odobrenom WEEE programu ili službi za odlaganje kućnog otpada Ostale informacije o vraćanju i recikliranju WEEE proizvoda potražite na www canon europe com weee Korisnici u Srbiji Ovaj simbol označava da ovaj proizvod ne sme da se odlaže sa ostalim kućnim otpadom u skladu sa WEEE Direktivom 2012 19 EU i nacionalnim zakonima Ovaj proizvod treba predati određenom centru z...

Page 85: ...g Precautions Canceling Print Jobs Legal Restrictions on Scanning Copying Printer Handling Precautions Transporting Your Printer When Repairing Lending or Disposing of the Printer Keeping Print Quality High 85 ...

Page 86: ...s of deposit Postage stamps canceled or uncanceled Identification badges or insignia Selective service or draft papers Checks or drafts issued by governmental agencies Motor vehicle licenses and certificates of title Traveler s checks Food stamps Passports Immigration papers Internal revenue stamps canceled or uncanceled Bonds or other certificates of indebtedness Stock certificates Copyrighted wo...

Page 87: ... any object on the document cover Do not place any object on the document cover It will fall into the rear tray when the document cover is opened and cause the printer to malfunction Also place the printer where objects will not fall on it 87 ...

Page 88: ...inter in a sturdy box so that it is placed with its bottom facing down using sufficient protective material to ensure safe transport Do not tilt the printer Ink may leak When a shipping agent is handling transport of the printer have its box marked THIS SIDE UP to keep the printer with its bottom facing down Mark also with FRAGILE or HANDLE WITH CARE Please handle with care and ensure the box rema...

Page 89: ...he output tray extension then close the paper support 7 Unplug the printer cable from the computer and from the printer then unplug the power cord from the printer 8 Use adhesive tape to secure all the covers on the printer to keep them from opening during transportation Then pack the printer in the plastic bag 9 Attach the protective material to the printer when packing the printer in the box 89 ...

Page 90: ... for repair lending or transferring the printer to another person or disposing of the printer please be sure to follow the steps below in order to delete such information and prevent third parties from accessing it 1 Press the Setup button The Setup icon and 1 appear on the LCD 2 Press the button until C appears on the LCD 3 Press the Color button or the Black button All the printer settings are i...

Page 91: ...u press the ON button to turn off the power the printer caps the print head nozzles automatically to prevent from drying If you unplug the power cord from the wall outlet before the ON lamp is turned off the print head will not be capped properly and this will cause drying or clogging When Unplugging the Printer make sure that the ON lamp is not lit Print periodically Just as the tip of a felt pen...

Page 92: ...Main Components and Their Use Main Components Power Supply Indication of LCD 92 ...

Page 93: ...Main Components Front View Rear View Inside View Operation Panel 93 ...

Page 94: ... paper stack 4 rear tray Load paper here Two or more sheets of the same size and type of paper can be loaded at the same time and fed automatically one sheet at a time Loading Plain Paper Photo Paper Loading Envelopes 5 paper output tray Printed paper is ejected Pull out it before printing 6 output tray extension Extend to support ejected paper Extend it when printing 94 ...

Page 95: ... 7 platen glass Load an original here 8 operation panel Use to change the settings of the printer or to operate it Operation Panel 95 ...

Page 96: ...nter with a computer 2 power cord connector Plug in the supplied power cord Important Do not touch the metal casing This can cause trouble Do not plug in or unplug the USB cable while the printer is printing or scanning with the computer This can cause trouble 96 ...

Page 97: ...ight If any ink levels are low refill the low tanks 4 cartridge holder Install the cartridge here Note For details on refilling ink tanks see Refilling Ink Tanks 5 Upper limit line Indicates the maximum capacity of the ink 6 Single dot Indicates the amount of ink required when performing ink flush 7 Lower limit line Indicates the lower limit of the sufficient amount of ink to print Refill the ink ...

Page 98: ...larm lamp Lights or flashes when an error occurs 5 LCD Liquid Crystal Display Displays the number of copies maintenance code error code or various icons Indication of LCD 6 button Select the number of copies maintenance code etc 7 Stop button Cancels operations You can press this button to cancel a print copy or scan job in progress 8 Black button Starts black white copying You can also press this...

Page 99: ... In the software applications or manuals the Color and Black buttons are collectively called the Start or OK button 99 ...

Page 100: ...Power Supply Confirming that the Power Is On Turning the Printer On and Off Checking the Power Plug Power Cord Unplugging the Printer 100 ...

Page 101: ...er is on Note It may take a while for the printer to start printing immediately after you turn on the printer The LCD will turn off if the printer is not operated for about 10 minutes To restore the display press any button except the ON button or perform the print operation You cannot change the wait time before the LCD turns off 101 ...

Page 102: ...n the LCD see An Error Occurs You can set the printer to automatically turn on when a print or scan operation is performed from a computer connected by USB cable or wireless network This feature is set to off by default For details on the auto power on feature see below From the printer Turning on off Printer Automatically From the computer Managing the Printer Power Turning off the printer 1 Pres...

Page 103: ...can set the printer to automatically turn off when no operations are performed or no print jobs are sent to the printer for a certain interval This is the default setting For details on the auto power off feature see below From the printer Turning on off Printer Automatically From the computer Managing the Printer Power 103 ...

Page 104: ...r cord is hot The power plug power cord is rusty The power plug power cord is bent The power plug power cord is worn The power plug power cord is split Caution If you find anything unusual with the power plug power cord described above Unplugging the Printer and call for service Using the printer with one of the unusual conditions above may cause a fire or an electric shock 104 ...

Page 105: ...the ON lamp is off Unplugging the power cord while the ON lamp is lit or flashing may cause drying or clogging of the print head and print quality may be reduced 1 Press the ON button to turn the printer off 2 Confirm that the ON lamp is off 3 Unplug the power cord The specification of the power cord differs depending on the country or region of use 105 ...

Page 106: ...LCD 1 Ink Flashes when ink runs out 2 Setup Appears by pressing the Setup button During this icon select a menu to perform printer maintenance and to change printer settings 3 Segment display Displays the number of copies maintenance code or error code The number from 0 to 19 or alphabet is displayed 106 ...

Page 107: ...Changing Settings Changing Printer Settings from Your Computer Windows Changing Settings from Operation Panel 107 ...

Page 108: ...nter Settings from Your Computer Windows Changing the Print Options Registering a Frequently Used Printing Profile Setting the Ink Tank to be Used Managing the Printer Power Changing the Printer Operation Mode 108 ...

Page 109: ... this option if you encounter print failures such as part of an image data being cut off 1 Open the printer driver setup window 2 Click Print Options on the Page Setup tab The Print Options dialog box opens 3 Change the individual settings If necessary change the setting of each item and then click OK The Page Setup tab is displayed again 109 ...

Page 110: ...ms From Commonly Used Settings on the Quick Setup tab select the printing profile to be used and if necessary change the settings after Additional Features You can also register necessary items on the Main and Page Setup tabs 3 Click Save The Save Commonly Used Settings dialog box opens 4 Save the settings Enter a name in the Name field If necessary click Options set the items and then click OK In...

Page 111: ...ettings Registered print settings cannot be saved and preserved If a profile is deleted register the print settings again Deleting Unnecessary Printing Profile 1 Select the printing profile to be deleted Select the printing profile you want to delete from the Commonly Used Settings list on the Quick Setup tab 2 Delete the printing profile Click Delete When the confirmation message appears click OK...

Page 112: ...sed for printing and click OK When you perform printing the specified ink tank will be used Important When the following settings are specified Black Only does not function because the printer uses an ink tank other than black to print documents Other than Plain Paper Envelope Ink Jet Hagaki A Hagaki K A Hagaki A or Hagaki is selected for Media Type on the Main tab Borderless is selected from the ...

Page 113: ...rations from the printer driver or the printer for a specified period of time 1 Open the Canon IJ Printer Assistant Tool 2 Make sure that the printer is on and then click Auto Power The Auto Power Settings dialog box opens Note If the printer is off or if communication between the printer and the computer is disabled an error message may appear because the computer cannot collect the printer statu...

Page 114: ...from the list according to the same procedure Note When the printer is turned off the Canon IJ Status Monitor message varies depending on the Auto Power On setting When the setting is Enable Printer is standing by is displayed When the setting is Disable Printer is offline is displayed 114 ...

Page 115: ... manual head alignment If the printing results of automatic print head alignment are not satisfactory perform manual head alignment Check this check box to perform the manual head alignment Uncheck this check box to perform the automatic head alignment Rotate 90 degrees left when orientation is Landscape On the Page Setup tab you can change the rotation direction of the Landscape in the Orientatio...

Page 116: ...4 Apply the settings Click OK and when the confirmation message appears click OK The printer operates with the modified settings hereafter 116 ...

Page 117: ...Changing Settings from Operation Panel Turning on off Printer Automatically Initializing Printer Settings Enabling Ink Notification 117 ...

Page 118: ...ng ink level Follow the procedure below to enable remaining ink level notification function 1 Press the Setup button The Setup icon and 1 appear on the LCD 2 Press the button until 15 appears on the LCD 3 Press the Color button To disable the function press the Black button 118 ...

Page 119: ...he printer is turned on 2 Press the Setup button The Setup icon and 1 appear on the LCD 3 Press the button until C appears on the LCD 4 Press the Color button or the Black button All the printer settings are initialized After resetting perform setup again as necessary Note You cannot set the current position of the print head back to the default 119 ...

Page 120: ...n Letter Legal 0 26 inches 6 4 mm Other sizes 0 14 inches 3 4 mm Right margin Letter Legal 0 25 inches 6 3 mm Other sizes 0 14 inches 3 4 mm Operating environment Temperature 41 to 95 F 5 to 35 C Humidity 10 to 90 RH no condensation The performance of the printer may be reduced under certain temperature and humidity conditions Recommended conditions Temperature 59 to 86 F 15 to 30 C Humidity 10 to...

Page 121: ... vertical max 600 x 1200 dpi Optical Resolution represents the maximum sampling rate based on ISO 14473 Gradation Input Output Gray 16 bit 8 bit Color RGB each 16 bit 8 bit Minimum System Requirements Conform to the operating system s requirements when higher than those given here Operating System Windows 10 Windows 8 1 Windows 7 SP1 Note Operation can only be guaranteed on a PC with pre installed...

Page 122: ...equired Some functions may not be available with Windows Media Center TWAIN driver ScanGear is based on the TWAIN specification V1 9 and requires the Data Source Manager comes with the operating system Information in this guide is subject to change without notice 122 ...

Page 123: ...Information about Paper Supported Media Types Paper Load Limit Unsupported Media Types Handling Paper Print Area 123 ...

Page 124: ...number Instead purchase paper by name Paper for printing documents Canon Red Label Superior WOP111 Canon Océ Office Colour Paper SAT213 High Resolution Paper HR 101N 1 Paper for printing photos Glossy Photo Paper Everyday Use GP 501 Photo Paper Glossy GP 701 Photo Paper Plus Glossy II PP 201 Photo Paper Plus Glossy II PP 301 Photo Paper Pro Luster LU 101 Photo Paper Plus Semi gloss SG 201 Matte Ph...

Page 125: ...ta 3 Nagagata 4 Yougata 4 Yougata 6 Special sizes Special page sizes must be within the following limits Minimum size 2 17 x 3 51 inches 55 0 x 89 0 mm Maximum size 8 50 x 26 61 inches 215 9 x 676 0 mm Paper Weight You can use paper in the following weight range 17 to 28 lb 64 to 105 g m2 plain paper other than genuine Canon paper 125 ...

Page 126: ...15 cm 20 sheets 3 Photo Paper Plus Glossy II PP 201 2 A4 Letter 5 x 7 13 x 18 cm 8 x 10 20 x 25 cm 10 sheets 4 x 6 10 x 15 cm Square 5 x 5 127 x 127 mm 20 sheets 3 Photo Paper Plus Glossy II PP 301 2 A4 Letter 5 x 7 13 x 18 cm 8 x 10 20 x 25 cm 10 sheets 4 x 6 10 x 15 cm Square 5 x 5 127 x 127 mm 20 sheets 3 Photo Paper Pro Luster LU 101 2 A4 Letter 10 sheets 3 Photo Paper Plus Semi gloss SG 201 2...

Page 127: ...rature or humidity In this case load half the amount of paper or less 2 Feeding from a loaded stack of paper may leave marks on the printed side or prevent efficient feeding In this case load one sheet at a time 3 For best results in continuous printing remove printed paper from the paper output tray to avoid smearing or discoloration 127 ...

Page 128: ...b 105 g m2 except for Canon genuine paper Paper thinner than a postcard including plain paper or notepad paper cut to a small size when printing on paper smaller than A5 Picture postcards Postcards Envelopes with a double flap Envelopes with an embossed or treated surface Envelopes whose gummed flaps are already moistened and adhesive Any type of paper with holes Paper that is not rectangular Pape...

Page 129: ... the printed surface until the ink is dried Even when the ink is dried be careful not to touch the printed surface as much as possible when handling Due to the nature of the pigment ink the ink on the printed surface may be removed when being rubbed or scratched Take out only the necessary number of paper from the package just before printing To avoid curling when you do not print put unused paper...

Page 130: ...Printing Printing from Computer 130 ...

Page 131: ...Printing from Computer Printing from Application Software Windows Printer Driver Printing Using Canon Application Software 131 ...

Page 132: ...on Software Windows Printer Driver Basic Printing Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Printer Driver Description Updating the MP Drivers 132 ...

Page 133: ...river s setup screen 4 Select frequently used settings On the Quick Setup tab use Commonly Used Settings to select from predefined print settings When you select a print setting the settings for Additional Features Media Type and Printer Paper Size automatically switch to the predefined values 5 Select print quality For Print Quality select from High Standard or Draft 133 ...

Page 134: ...inter will now print using these settings Important When you select Always Print with Current Settings the settings on the Quick Setup Main and Page Setup tabs are saved and those settings are used in subsequent printings To register the current settings as a new preset click Save under Commonly Used Settings 134 ...

Page 135: ...Media Type in the printer driver Photo Paper Plus Glossy II PP 201 PP 301 Photo Paper Plus Glossy II Photo Paper Pro Luster LU 101 Photo Paper Pro Luster Photo Paper Plus Semi gloss SG 201 Photo Paper Plus Semi gloss Glossy Photo Paper Everyday Use GP 501 Glossy Photo Paper Photo Paper Glossy GP 701 Glossy Photo Paper Matte Photo Paper MP 101 Matte Photo Paper Canon genuine papers Business Letter ...

Page 136: ...a Page Size and Orientation Setting the Number of Copies and Printing Order Execute Borderless Printing Scaled Printing Page Layout Printing Tiling Poster Printing Duplex Printing Setting Up Envelope Printing Printing on Postcards 136 ...

Page 137: ...ab 1 Open the printer driver setup window 2 Select the paper size Select a page size from the Page Size list on the Page Setup tab 3 Set Orientation Select Portrait or Landscape for Orientation Check Rotate 180 degrees check box when you want to perform printing with the original being rotated 180 degrees 4 Click OK When you execute print the document will be printed with the selected page size an...

Page 138: ... Specify the print order Check the Print from Last Page check box when you want to print from the last page in order and uncheck the check box when you want to print from the first page Check the Collate check box when you are printing multiple copies of a document and want to print out all pages in each copy together Uncheck this check box when you want to print all pages with the same page numbe...

Page 139: ...ware and this printer driver the number of copies may be multiplied numbers of the two settings or the specified printing order may not be enabled Print from Last Page appears grayed out and is unavailable when Tiling Poster is selected for Page Layout When Booklet is selected for Page Layout Print from Last Page and Collate appear grayed out and cannot be set When Duplex Printing Manual is select...

Page 140: ...t to print data such as a photo without providing any margin around it set borderless printing You can also set borderless printing in Additional Features on the Quick Setup tab Setting Borderless Printing 1 Open the printer driver setup window 2 Set borderless printing Select Borderless from the Page Layout list on the Page Setup tab Click OK when the confirmation message appears When a message p...

Page 141: ...vailable When Envelope or High Resolution Paper is selected from the Media Type list on the Main tab you cannot perform borderless printing Depending on the type of the media used during borderless printing the print quality may deteriorate at the top and bottom of the sheet or stains may form When the ratio of the height to the width differs from the image data a portion of the image may not be p...

Page 142: ...Amount of Extension slider is set to the leftmost position image data will be printed in the full size If you set this when printing the address side of a postcard the postal code of the sender is printed in the correct position When Preview before printing is checked on the Main tab you can confirm whether there will be no margin before printing 142 ...

Page 143: ...f the document Using Page Size select the page size that is set with your application software 4 Set the scaling rate by using one of the following methods Select a Printer Paper Size When the printer paper size is smaller than the Page Size the page image will be reduced When the printer paper size is larger than the Page Size the page image will be enlarged 143 ...

Page 144: ...de of the printer driver 5 Click OK When you execute print the document will be printed with the specified scale Important When the application software which you used to create the original has the scaled printing function configure the settings on your application software You do not need to configure the same setting in the printer driver 144 ...

Page 145: ...Note Selecting Scaled changes the printable area of the document 145 ...

Page 146: ...yout list on the Page Setup tab The current settings are displayed in the settings preview on the left side of the printer driver 3 Select the print paper size Select the size of the paper loaded in the printer from the Printer Paper Size list 4 Set the number of pages to be printed on one sheet and the page order If necessary click Specify specify the following settings in the Page Layout Printin...

Page 147: ...er To change the page arrangement order select a placement method from the list Page Border To print a page border around each document page check this check box 5 Complete the setup Click OK on the Page Setup tab When you execute print the specified number of pages will be arranged on each sheet of paper in the specified order 147 ...

Page 148: ... Setting Tiling Poster Printing 1 Open the printer driver setup window 2 Set tiling poster printing Select Tiling Poster from the Page Layout list on the Page Setup tab The current settings are displayed in the settings preview on the left side of the printer driver 3 Select the print paper size Select the size of the paper loaded in the printer from the Printer Paper Size list 4 Set the number of...

Page 149: ...pecifies the printing range Select All under normal circumstances To reprint only a specific page select Pages and enter the page number you want to print To specify multiple pages enter the page numbers by separating them with commas or by entering a hyphen between the page numbers Note You can also specify the print range by clicking the pages in the settings preview 5 Complete the setup Click O...

Page 150: ... select Print all pages or Delete all pages 2 Complete the setup After completing the page selection click OK When you execute print only specified pages will be printed Important Since tiling poster printing enlarges the document when printing it the print results may become coarse 150 ...

Page 151: ...age Setup tab 3 Select the layout Select Normal size Fit to Page Scaled or Page Layout from the Page Layout list 4 Specify the side to be stapled The best Stapling Side is selected automatically from the Orientation and Page Layout settings To change the setting select another stapling side from the list 5 Set the margin width If necessary click Specify Margin and set the margin width and then cli...

Page 152: ...han Plain Paper is selected from Media Type on the Main tab Duplex Printing Manual appears grayed out and is unavailable When Borderless Tiling Poster or Booklet is selected from the Page Layout list Duplex Printing Manual and Stapling Side appear grayed out and are unavailable Note If the back side of the paper becomes smudged during duplex printing perform Bottom Plate Cleaning in the Canon IJ P...

Page 153: ... 10 Envelope DL Yougata 4 4 13 x9 25 or Yougata 6 3 86 x7 48 and then click OK 5 Set the orientation To print the addressee horizontally select Landscape for Orientation Note If Envelope Com 10 Envelope DL Yougata 4 4 13 x9 25 or Yougata 6 3 86 x7 48 is selected for Printer Paper Size the printer rotates the paper 90 degrees to the left to print regardless of the Rotate 90 degrees left when orient...

Page 154: ...Important When you execute envelope printing guide messages are displayed To hide the guide messages check the Do not show this message again check box To show the guide again click the View Printer Status button on the Maintenance tab and start the Canon IJ Status Monitor Then click Envelope Printing from Display Guide Message of the Option menu to enable the setting 154 ...

Page 155: ...hen printing a return postcard always set the paper size to Hagaki 2 200x148mm from your application software or the printer driver Do not fold the return postcard If a crease is formed the printer will not be able to feed the postcard properly and this condition will cause line shifts or a paper jam With return postcards borderless printing cannot be used 6 Set the print orientation To print the ...

Page 156: ... On the Option menu choose Display Guide Message and click Hagaki Printing to enable the setting When printing on media other than postcards load the media according to usage method of that media and click Start Printing 156 ...

Page 157: ...Overview of the Printer Driver Canon IJ Printer Driver Opening Printer Driver s Setup Screen Canon IJ Status Monitor Instructions for Use Printer Driver 157 ...

Page 158: ...a formats you need a printer driver that supports your printer Installing the Printer Driver To install the printer driver install the driver from Start Setup Again on the setup CD ROM that came with your printer Specifying the Printer Driver To specify the printer driver open the Print dialog box of the application software you are using and select Canon XXX where XXX is your model name Displayin...

Page 159: ...details refer to the operating instructions of your application software Displaying the Printer Driver s Setup Screen by Clicking the Printer Icon From the setup screen you can perform printer maintenance operations such as print head cleaning or set print settings to be shared by all application software 1 Select Control Panel Hardware and Sound Devices and Printers 2 Right click the icon of your...

Page 160: ...appears as a button on the task bar Click the button of the status monitor displayed on the task bar The Canon IJ Status Monitor appears Note To open the Canon IJ Status Monitor when the printer is not printing open the printer driver setup window and click View Printer Status on the Maintenance tab The information displayed on the Canon IJ Status Monitor may differ depending on the country or reg...

Page 161: ...In such cases take the appropriate action as described 161 ...

Page 162: ...tment tab in the Manual Color Adjustment dialog box Since the resolution in the preview display differs from the printing resolution text and lines in the preview display may appear different from the actual print result With some applications the printing is divided into multiple print jobs To cancel printing delete all divided print jobs If image data is not printed correctly display the Print O...

Page 163: ...ng If bitmap printing is enabled in Adobe Illustrator Adobe Systems Incorporated printing may take time or some data may not be printed Print after unchecking the Bitmap Printing check box in the Print dialog box 163 ...

Page 164: ...Printer Driver Description Quick Setup Tab Description Main Tab Description Page Setup Tab Description Maintenance Tab Description Canon IJ Status Monitor Description 164 ...

Page 165: ...es either by dragging the individual profiles or by holding down the Ctrl key and pressing the up or down arrow keys Standard These are the factory settings If Page Size Orientation and Copies were set from the application software those settings have priority Photo Printing If you select this setting when printing a photo the photo paper and photo size generally used are set The Borderless Printi...

Page 166: ...ings cannot be deleted Settings Preview The paper illustration shows how the original will be laid out on a sheet of paper You can check an overall image of the layout Preview before printing Shows what the print result will look like before you actually print the data Check this check box to display a preview before printing Uncheck this check box if you do not want to display a preview Additiona...

Page 167: ...t area and the amount of extension that are configured in other application software will be reversed vertically and horizontally Color Intensity Manual Adjustment Select when you set the Color Correction method and individual settings such as Cyan Magenta Yellow Brightness Intensity and Contrast etc Media Type Selects a type of printing paper Select a media type that matches the paper that is loa...

Page 168: ...over printing speed Standard Prints with average speed and quality Draft This setting is appropriate for test printing Paper Source Shows the source from which paper is supplied Rear Tray Paper is always supplied from the rear tray Copies Specifies the number of copies you want to print You can specify a value from 1 to 999 Important When the application software that you used to create the docume...

Page 169: ...ze setting Saves the paper size to the printing profile in Commonly Used Settings To apply the saved paper size when the printing profile is selected check this check box If this check box is unchecked the paper size is not saved and consequently the paper size setting is not applied when the printing profile is selected Instead the printer prints with the paper size specified with the application...

Page 170: ...rientation Setting the Number of Copies and Printing Order Execute Borderless Printing Duplex Printing Setting Up Envelope Printing Printing on Postcards Displaying the Print Results Before Printing Setting Paper Dimensions Custom Size Printing a Color Document in Monochrome Specifying Color Correction Adjusting Color Balance Adjusting Color Balance Using Sample Patterns Printer Driver Adjusting B...

Page 171: ...ype that matches the paper that is loaded in the printer This ensures that printing is carried out properly for the specified paper Paper Source Shows the source from which paper is supplied Rear Tray Paper is always supplied from the rear tray Print Quality Selects your desired printing quality Select one of the following to set the print quality level that is appropriate for the purpose Importan...

Page 172: ...rast on the Color Adjustment tab and select the Color Correction method on the Matching tab Note If you want to use an ICC profile to adjust colors use the Manual Color Adjustment dialog box to set the profile Grayscale Printing This function converts the data to monochrome data when printing your document Check this check box to print a color document in monochrome Preview before printing Shows w...

Page 173: ...y enter a value linked to the slider Enter a value in the range from 50 to 50 This adjustment changes the relative amount of ink of each color used which alters the total color balance of the document Use your application if you want to change the total color balance significantly Use the printer driver only if you want to adjust the color balance slightly Important When Grayscale Printing is chec...

Page 174: ... When Grayscale Printing is checked on the Main tab Cyan Magenta Yellow appear grayed out and are unavailable Intensity Contrast Prints a pattern that allows you to check the intensity contrast balance Printer Paper Size Selects the paper size to be used for pattern printing This setting is linked to Printer Paper Size on the Page Setup tab Note Depending on the paper size selected on the Page Set...

Page 175: ...and is unavailable Driver Matching With Canon Digital Photo Color you can print sRGB data with color tints that most people prefer ICM Adjusts the colors by using an ICC profile when printing Important If the application software is set so that ICM is disabled ICM is unavailable for Color Correction and the printer may not be able to print the image data properly None Disables color adjustment wit...

Page 176: ...o specify any vertical and horizontal dimensions for the paper size Orientation Selects the printing orientation If the application used to create your document has a similar function select the same orientation that you selected in that application Portrait Prints the document so that its top and bottom positions are unchanged relative to the paper feed direction This is the default setting Lands...

Page 177: ...t the printer can automatically reduce the size when it prints the document Check this check box to reduce the size when printing the document Borderless Chooses whether you are printing on a full page without any page margins or printing with page margins In borderless printing originals are enlarged to extend slightly off the paper Thus printing can be performed without any margins border Use Am...

Page 178: ...unction can be used only when Plain Paper is selected for Media Type and one of Normal size Fit to Page Scaled or Page Layout is selected Stapling Side Selects the stapling margin position The printer analyzes the Orientation and Page Layout settings and automatically selects the best stapling margin position Check Stapling Side and select from the list to change it Specify Margin Opens the Specif...

Page 179: ...the environment Stamp and Background may not be available Custom Paper Size dialog box This dialog box allows you to specify the size width and height of the custom paper Units Select the unit for entering a user defined paper size Paper Size Specifies the Width and the Height of the custom paper Measurement is shown according to the units specified in Units Page Layout Printing dialog box This di...

Page 180: ...nt the words Note Depending on the environment this function may not be available Print Cut Paste lines in margins Specifies whether to print cut lines that serve as guidelines for pasting together the pages into a poster Check this check box to print the cut lines Print page range Specifies the printing range Select All under normal circumstances Select Pages to specify a specific page or range N...

Page 181: ...ble Disable ICM required from the application software Disables the ICM function required from the application software When an application software uses Windows ICM to print data unexpected colors may be produced or the printing speed may decrease If these problems occur checking this check box may resolve the problems Important Uncheck this check box under normal circumstances This function does...

Page 182: ...rint the data Depending on the application software being used the image data may be cut off or may not be printed properly In such cases select On If you will not be using this function select Off Important When using this function the print quality may drop depending on the print data Unit of Print Data Processing Selects the processing unit of the print data to be sent to the printer Select Rec...

Page 183: ...overlapped by the document may be hidden Stamp first page only Selects whether the stamp is to be printed on the first page only or on all pages when the document has two or more pages Check the Stamp check box to enable this Check this check box to print a stamp on the first page only Background Background printing is a function that allows you to print an illustration or a similar object bitmap ...

Page 184: ...ing Size Selects the font size for the stamp text string Outline Selects a frame that encloses the stamp text string If a large font size is selected for Size characters may extend outside of the stamp border Color Select Color Shows the current color for the stamp To select a different color click Select Color to open the Color dialog box and select or create a color you wish to use as a stamp Wh...

Page 185: ...grees Negative values rotate the stamp clockwise Note Orientation is enabled only when Text or Date Time User Name is selected for Stamp Type on the Stamp tab Note Click Defaults to set the stamp position to Center and the orientation to 0 Save settings Tab The Save settings tab allows you to register a new stamp or delete an unnecessary stamp Title Enter the title to save the stamp you created Up...

Page 186: ...he intensity To print the background at the original bitmap intensity move the slider to the rightmost position Note Depending on the environment this function may not be available Click Defaults to set File to blank Layout Method to Fill page and the Intensity slider to the middle Save settings Tab The Save settings tab allows you to register a new background or delete an unnecessary background T...

Page 187: ...he printer status and how a print job is proceeding About Opens the About dialog box The version of the printer driver plus a copyright notice can be checked In addition the language to be used can be switched About dialog box When you click About the About dialog box is displayed This dialog box displays the version copyright and module list of the printer driver You can select the language to be...

Page 188: ...Important If the font for displaying the language of your choice is not installed in your system the characters will be garbled 188 ...

Page 189: ...t occur on the printer You can then immediately check what sort of action to perform Overview of the Canon IJ Status Monitor The Canon IJ Status Monitor uses messages to display the printer status and the ink status During printing you can check information about the document being printed and the print progress If an error occurs the status monitor displays the error content and instructions on h...

Page 190: ...indows Display Guide Message Displays guide messages for complicated paper setting operations Envelope Printing Displays guide messages when envelope printing starts To hide these guide messages select the Do not show this message again check box To display the guide messages again open the Option menu select Display Guide Message click Envelope Printing and enable this setting Hagaki Printing Dis...

Page 191: ...on as described on the screen Note To use this printer on a network you must manually select the connection destination from the client To manually select a connection destination click Cancel in the Connect Cable window When the confirmation message appears click Yes In the Installation Incomplete window select the Select printer port check box click Manual Selection and then select the appropria...

Page 192: ...Copying Making Copies on Plain Paper Basics Switching Page Size between A4 and Letter 192 ...

Page 193: ... the Stop button Remove the original on the platen glass after copying is complete Important Do not open the document cover or remove the original from the platen glass until scanning is completed While the printer is scanning the original the ON lamp keeps flashing Note The original is copied at the same magnification on plain paper with borders Print Quality For the print quality of copying you ...

Page 194: ...tween A4 and Letter 1 Make sure that the printer is turned on 2 Press the Setup button The Setup icon and 1 appear on the LCD 3 Press button until 17 appears on the LCD 4 Press Black button to select A4 or Color button to select Letter Note This setting is retained even if the printer is turned off 194 ...

Page 195: ...Scanning Scanning from Computer Windows 195 ...

Page 196: ...cording to Item Type or Purpose IJ Scan Utility IJ Scan Utility Features Scanning Easily Auto Scan Basics Scanning Documents and Photos Scanning Using Application Software ScanGear Scanning Tips Positioning Originals Scanning from Computer 196 ...

Page 197: ...Scanning According to Item Type or Purpose IJ Scan Utility IJ Scan Utility Features Scanning Easily Auto Scan Basics Scanning Documents and Photos 197 ...

Page 198: ... Note For details on the IJ Scan Utility main screen see IJ Scan Utility Main Screen Save Scanned Images Automatically Scanned images are automatically saved to a preset folder The folder can be changed as needed Note The default save folders are as follows Windows 10 Windows 8 1 Documents folder Windows 7 My Documents folder To change folder see Settings Dialog Box Application Integration Scanned...

Page 199: ...Note To set the applications to integrate with see Settings Dialog Box 199 ...

Page 200: ... printed on white paper hand written text business cards and other unclear items Thin items Thick items 1 Make sure scanner or printer is turned on 2 Place items on platen Positioning Originals Scanning from Computer 3 Start IJ Scan Utility 4 Click Auto Scanning starts Note To cancel the scan click Cancel Use the Settings Auto Scan dialog box to set where to save the scanned images and to make adv...

Page 201: ...y the paper size resolution PDF settings etc click Settings and then set each item in the Settings dialog box Note Once settings are made in the Settings dialog box the same settings can be used for scanning from the next time In the Settings dialog box specify image processing settings such as slant correction and outline emphasis set the destination of the scanned images and more as needed When ...

Page 202: ...Gear What Is ScanGear Scanner Driver Starting ScanGear Scanner Driver Scanning in Basic Mode ScanGear Scanner Driver Screens General Notes Scanner Driver Important Available functions and settings vary depending on your scanner or printer 202 ...

Page 203: ...s Specify the document type output size and other settings when scanning documents and preview scan results Make various correction settings or finely adjust the brightness contrast and other parameters to scan in a specific color tone Screens There are two modes Basic Mode and Advanced Mode Switch modes with the tabs on the upper right of the screen Note ScanGear starts in the last used mode Sett...

Page 204: ...Advanced Mode Use the Advanced Mode tab to scan by specifying the color mode output resolution image brightness color tone and other settings 204 ...

Page 205: ...ng from IJ Scan Utility 1 Start IJ Scan Utility For details click Home to return to the top page of the Online Manual for your model and search for Starting IJ Scan Utility 2 In IJ Scan Utility main screen click ScanGear The ScanGear screen appears Starting from Application The procedure varies depending on the application For details see the application s manual 1 Start application 2 On applicati...

Page 206: ... view and scan Photos with a whitish background Documents printed on white paper hand written text business cards and other unclear documents Thin documents Thick documents The following types of documents cannot be scanned correctly Documents smaller than 1 2 inches 3 cm square Photos that have been cut to irregular shapes Note Both sides of a two sided document can be scanned simultaneously on m...

Page 207: ...tant Preview is not available when scanning from the ADF Note Colors are adjusted based on the document type selected in Select Source 4 Set Destination Note Skip ahead to Step 7 if an ADF option is selected in Select Source 5 Set Output Size Output size options vary with the selected Destination 6 Adjust cropping frames scan areas as needed Adjust the size and position of the cropping frames on t...

Page 208: ...ion to display a dialog box showing the document type and other details of the current scan settings How ScanGear behaves after scanning is complete can be set from Status of ScanGear dialog after scanning on the Scan tab of the Preferences dialog box Related Topic Basic Mode Tab 208 ...

Page 209: ...ScanGear Scanner Driver Screens Basic Mode Tab Advanced Mode Tab 209 ...

Page 210: ...en scanning from the ADF Auto Document Feeder 1 Settings and Operation Buttons Select Source Photo Color Scan color photos Magazine Color Scan color magazines Document Color Scan documents in color Document Grayscale Scan documents in black and white Document Color ADF Simplex Scan documents from the ADF in color Document Grayscale ADF Simplex Scan documents from the ADF in black and white Documen...

Page 211: ...ype will also be active When you select Magazine Color the descreen function will be active Display Preview Image Preview Performs a trial scan Note When using the machine for the first time scanner calibration starts automatically Wait a while until the preview image appears Destination Select what you want to do with the scanned image Print Select this to print the scanned image on a printer Ima...

Page 212: ...ect an output size in pixels A cropping frame of the selected monitor size will appear and the portion within the cropping frame will be scanned Drag the cropping frame to enlarge reduce it while maintaining the aspect ratio Add Delete Displays the Add Delete the Output Size dialog box for specifying custom output sizes This option can be selected when Destination is Print or Image display In the ...

Page 213: ...ze Auto Crop If an area is specified only the portion in the cropping frame will be scanned Adjusting Cropping Frames ScanGear Image corrections Correct the image to be scanned Important Apply Auto Document Fix and Correct fading are available when Recommended is selected on the Color Settings tab of the Preferences dialog box Note Available functions vary by the document type selected in Select S...

Page 214: ...nces dialog box Perform Scan Scan Starts scanning Note When scanning starts the progress appears To cancel the scan click Cancel Preferences Displays the Preferences dialog box for making scan preview settings Close Closes ScanGear scanner driver 2 Toolbar Adjust or rotate preview images The buttons displayed on the Toolbar vary by view In thumbnail view In whole image view Thumbnail Whole Image S...

Page 215: ...e displayed Deselects the checkboxes of the images in thumbnail view Select All Frames Available when two or more frames are displayed Selects the images in thumbnail view and outlines them in blue Select All Cropping Frames Available when two or more cropping frames are specified Turns the cropping frames into thick broken lines and applies the settings to all of them Remove Cropping Frame Remove...

Page 216: ... thin blue outline The settings will be applied to the Focus Frame and Selected Frames simultaneously To select multiple images click them while pressing the Ctrl key Unselected no outline The settings will not be applied Double click a frame to enlarge the image Click Frame Advance at the bottom of the screen to display the previous or next frame Double click the enlarged frame again to return it...

Page 217: ...me s on the displayed image In thumbnail view one cropping frame can be created per image In whole image view multiple cropping frames can be created Adjusting Cropping Frames ScanGear Related Topic Scanning in Basic Mode 217 ...

Page 218: ...view The preview function is not available when scanning from the ADF Auto Document Feeder 1 Settings and Operation Buttons Favorite Settings You can name and save a group of settings Input Settings Output Settings Image Settings and Color Adjustment Buttons on the Advanced Mode tab and load it as required It is convenient to save a group of settings if you will be using it repeatedly You can also...

Page 219: ...corrections to the image brightness and color tones can be made including adjustments to the image s overall brightness or contrast and adjustments to its highlight and shadow values histogram or balance tone curve Zoom Zooms in on a frame or zooms in on the image in the area specified with a cropping frame scan area When zoomed in Zoom changes to Undo Click Undo to return the display to its non m...

Page 220: ...t the next action may appear Follow the prompt to complete For details refer to Status of ScanGear dialog after scanning in Scan Tab Preferences dialog box It will take time to process the images if the total size of the scanned images exceeds a certain size In that case a warning message appears it is recommended that you reduce the total size To continue scan in whole image view Preferences Disp...

Page 221: ...ng the image Right click the image to zoom out Rotate Left Rotates the preview image 90 degrees counter clockwise The result will be reflected in the scanned image The image returns to its original state when you preview again Rotate Right Rotates the preview image 90 degrees clockwise The result will be reflected in the scanned image The image returns to its original state when you preview again ...

Page 222: ...of them Remove Cropping Frame Removes the selected cropping frame Information Displays the version of ScanGear along with the document type and other details of the current scan settings Open Guide Opens this page 3 Preview Area This is where a trial image appears after you click Preview The results of image corrections color adjustments and other settings made in 1 Settings and Operation Buttons ...

Page 223: ...key Unselected no outline The settings will not be applied When Whole Image is displayed on Toolbar Items on the Platen are scanned and appear as a single image All portions in the cropping frames will be scanned Note Create cropping frame s on the displayed image In thumbnail view one cropping frame can be created per image In whole image view multiple cropping frames can be created Adjusting Cro...

Page 224: ...ng a network compatible model by connecting to a network the machine cannot be accessed from multiple computers at the same time When using a network compatible model by connecting to a network scanning takes longer than usual Make sure that you have adequate disk space available when scanning large images at high resolutions For example at least 300 MB of free space is required to scan an A4 docu...

Page 225: ... high resolution your computer may not respond or the progress bar may remain at 0 depending on the application In that case cancel the action for example by clicking Cancel on the progress bar then increase the operating system s virtual memory or reduce the image size resolution and retry Alternatively scan the image via IJ Scan Utility first then save and import it into the application 225 ...

Page 226: ...Scanning Tips Positioning Originals Scanning from Computer 226 ...

Page 227: ...smaller than 1 2 inches 3 cm square cannot be cropped accurately when scanning Reflective disc labels may not be scanned as expected Photos Postcards Business Cards and BD DVD CD Magazines Newspapers and Documents Single item Place the item face down on the platen with 0 4 inch 1 cm or more space between the edges diagonally striped area of the platen and the item Portions placed on the diagonally...

Page 228: ...dges di agonally striped area of the platen and items and between items Portions placed on the diagonally striped area cannot be scanned 0 4 inch 1 cm or more Note Place up to 12 items Positions of slanted items 10 degrees or less are cor rected automatically 228 ...

Page 229: ...ff USB Connection Problems Cannot Communicate with Printer via USB Printing Does Not Start Copying Printing Stops Ink Is Not Coming Out List of Support Code for Error Paper Jams Paper Does Not Feed Properly No Paper Error Print Results Are Unsatisfactory Scanning Problems Scan Results Are Unsatisfactory Cannot Set Correctly Installation Cannot Install MP Drivers Windows Easy WebPrint EX Does Not S...

Page 230: ...Operation Problems Printing Problems Scanning Problems Mechanical Problems Installation and Download Problems Errors and Messages If You Cannot Solve a Problem 230 ...

Page 231: ...Printing Problems Printing Does Not Start Ink Is Not Coming Out Ink Runs Out Fast Paper Does Not Feed Properly No Paper Error Print Results Are Unsatisfactory 231 ...

Page 232: ... the relay device Contact the vendor of the relay device There could also be a problem with the USB cable Replace the USB cable and retry the printing Check3 If printing from a computer delete jobs stuck in print queue Deleting the Undesired Print Job Check4 Is your printer s printer driver selected when printing The printer will not print properly if you are using a printer driver for a different...

Page 233: ...Restart the computer and try printing again 233 ...

Page 234: ...t the nozzle check pattern and examine the pattern Cleaning If problem is not resolved after performing print head cleaning twice Perform print head deep cleaning Deep Cleaning If problem is not resolved after performing print head deep cleaning Perform ink flush Ink flush consumes a great amount of ink Frequent ink flush can rapidly consume ink so perform it only when necessary Important If ink f...

Page 235: ...d yet the print head may be damaged Contact your nearest Canon service center to request a repair Important Do not tilt the printer when moving it since the ink may leak out When transporting the printer for repairing it see Repairing Your Printer 235 ...

Page 236: ...Ink Runs Out Fast After you refill the ink tanks the printer takes in ink from the ink tanks and ink flows into the printer Ink may seem to run out fast due to this procedure 236 ...

Page 237: ...the amount of paper you load at a time to less than half of the paper load limit Always load the paper in portrait orientation regardless of the printing orientation When you load the paper place the print side facing UP and align the right and left paper guides with the paper stack Loading Paper Check3 Is paper too thick or curled Unsupported Media Types Check4 When loading envelopes consider the...

Page 238: ...reign object Important Do not tilt the printer or do not it upside down Doing so may cause the ink to leak Check7 Clean paper feed roller Cleaning Paper Feed Rollers If the measures above do not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the printer when moving it since the ink may leak out When transporting the printer for repairing it se...

Page 239: ...quality settings differs depending on what you are using your printer for Copying Check the settings using the operation panel Making Copies on Plain Paper Printing from your computer Check the settings using the printer driver Basic Printing Setup Check2 Make sure appropriate print quality is selected see table above Select a print quality suited to the paper and to what you are printing If you n...

Page 240: ...Paper Is Blank Printing Is Blurry Colors Are Wrong White Streaks Appear Printing Is Blurry Colors Are Wrong 240 ...

Page 241: ... print head nozzles For details on printing the nozzle check pattern print head cleaning and print head deep cleaning see If Printing Is Faint or Uneven If nozzle check pattern is not printed correctly After performing the print head cleaning print the nozzle check pattern and examine the pattern Cleaning If problem is not resolved after performing print head cleaning twice Perform print head deep...

Page 242: ... up Refer to the instruction manual supplied with the paper for detailed information on the printable side When copying see also the sections below Check5 Is platen glass dirty Clean the platen glass Cleaning the Platen Glass and Document Cover Check6 Make sure original is properly loaded on platen glass Loading Originals Check7 Is original loaded with side to be copied facing down on platen glass...

Page 243: ...s properly from the print head nozzles For details on printing the nozzle check pattern print head cleaning and print head deep cleaning see If Printing Is Faint or Uneven If nozzle check pattern is not printed correctly After performing the print head cleaning print the nozzle check pattern and examine the pattern Cleaning If problem is not resolved after performing print head cleaning twice Perf...

Page 244: ...d yet the print head may be damaged Contact your nearest Canon service center to request a repair Important Do not tilt the printer when moving it since the ink may leak out When transporting the printer for repairing it see Repairing Your Printer 244 ...

Page 245: ...int results are otherwise unsatisfactory adjust the print head position Aligning the Print Head Note If the problem is not resolved after performing the print head alignment perform print head alignment manually from your computer Adjusting Print Head Position Check3 Increase print quality and try printing again Increasing the print quality may improve the print result 245 ...

Page 246: ...efore loading paper We recommend putting unused paper back into the package and storing it flat Plain Paper Turn the paper over and reload it to print on the other side Leaving the paper loaded on the rear tray for a long time may cause the paper to curl In this case load the paper with the other side facing up It may resolve the problem Other Paper such as envelope If the paper corners curl more ...

Page 247: ...abrasion will widen the clearance between the print head and the paper If you notice abrasion even with the media type set correctly to match the paper set the printer to prevent paper abrasion following the procedure below 1 Make sure printer is turned on 2 Open printer driver setup window Opening Printer Driver s Setup Screen 3 Click Maintenance tab and Custom Settings 4 Select Prevent paper abr...

Page 248: ...s Check9 Is inside of printer dirty During duplex printing ink may stain the inside of the printer smudging the printout Perform bottom plate cleaning to clean inside of printer Cleaning Inside the Printer Bottom Plate Cleaning Note To prevent staining inside the printer be sure to set the correct paper size Check10 Set longer ink drying time This allows the printed surface to dry preventing smudg...

Page 249: ...s Are Unsatisfactory Note The direction of the vertical line pattern may vary depending on the image data or the print setting This printer performs automatic cleaning when necessary to keep printouts clean A small amount of ink is ejected for cleaning Although the ink is normally ejected onto the ink absorber at the outer edge of the paper it may get onto the paper if the loaded paper is larger t...

Page 250: ...Scanning Problems Windows Scanning Problems 250 ...

Page 251: ...Scanning Problems Scanner Does Not Work ScanGear Scanner Driver Does Not Start 251 ...

Page 252: ...nner or printer is turned on Check 2 Connect the USB cable to a different USB port on the computer Check 3 If the USB cable is connected to a USB hub remove it from the USB hub and connect it to a USB port on the computer Check 4 Restart the computer 252 ...

Page 253: ...ter name is displayed multiple times select the one that does not include WIA Note The operation may differ depending on the application Use the WIA driver when scanning from a WIA compliant application Scanning with WIA Driver Check 3 Make sure that the application supports TWAIN You cannot start ScanGear scanner driver from applications not supporting TWAIN Check 4 Scan and save images with IJ S...

Page 254: ...Mechanical Problems Printer Does Not Turn On Power Shuts Off By Itself USB Connection Problems Cannot Communicate with Printer via USB 254 ...

Page 255: ...Unplug printer leave it for at least 2 minutes and then plug it back in and turn it on again If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the printer when moving it since the ink may leak out When transporting the printer for repairing it see Repairing Your Printer 255 ...

Page 256: ...Press Black button The setting to shut off the power automatically is disabled To disable the setting from the computer Use Canon IJ Printer Assistant Tool or ScanGear scanner driver to disable the setting Follow the procedure below to disable the setting using Canon IJ Printer Assistant Tool 1 Open Canon IJ Printer Assistant Tool Maintenance tab Description 2 Select printer you are using from pul...

Page 257: ...vironment supports Hi Speed USB connection Does the USB port on your computer support Hi Speed USB connection Does the USB cable or the USB hub support Hi Speed USB connection Be sure to use a certified Hi Speed USB cable We recommend that the USB cable be no longer than 10 feet 3 meters or so Is the Hi Speed USB driver working properly on your computer Make sure the latest Hi Speed USB driver is ...

Page 258: ...er Important Connect the Type B terminal to the printer with the notched side facing LEFT For details refer to the instruction manual supplied with the USB cable Check3 Make sure Enable bidirectional support is selected in the Ports sheet of the properties dialog box of the printer driver If not select it to enable bidirectional support Opening Printer Driver s Setup Screen 258 ...

Page 259: ...Installation and Download Problems Cannot Install MP Drivers Windows 259 ...

Page 260: ...7 click Start and then click Computer 2 Double click the CD ROM icon in the window that appears If the contents of the CD ROM appear double click MSETUP4 EXE If you cannot install the MP Drivers with the Setup CD ROM install them from the Canon website Note If the CD ROM icon does not appear try the following Remove the CD ROM from your computer and reinsert it Restart your computer If the icon st...

Page 261: ...tall the MP Drivers restart your computer and then reinstall the MP Drivers Deleting the Unnecessary MP Drivers Reinstall the MP Drivers with the Setup CD ROM or install them from the Canon website Note If the installer was stopped due to a Windows error Windows operation may be unstable and you may not be able to install the drivers Restart your computer and then reinstall the drivers 261 ...

Page 262: ...r to the instruction manual supplied with the USB cable Check2 Follow procedure below to connect printer and computer again 1 Unplug USB cable from printer and computer and connect it again 2 Make sure no printer operation is in progress and turn it off 3 Turn on printer Check3 If you cannot resolve problem follow procedure below to reinstall MP Drivers 1 Click Cancel 2 Click Back to Top on Setup ...

Page 263: ...Errors and Messages An Error Occurs Message Support Code Appears 263 ...

Page 264: ... the message When an error occurs a message appears on the computer screen and an error code on the LCD For some errors a support code error number appears When a Support Code and a message are displayed on the computer screen When an error code appears The Alarm lamp lights up and an error code appears The ON lamp and Alarm lamp flash alternately and an error code appears 264 ...

Page 265: ... 3444 3445 Printer is out of paper Printing one side is complete if you are per forming manual duplex printing If the printer is out of paper 1000 If you are performing manual duplex print ing Prepare to print the other side following the instructions on the computer screen E03 1300 Paper is jammed 1300 E04 1470 Cartridge is not installed properly 1470 E05 1403 1430 1471 1476 Cartridge cannot be r...

Page 266: ...nk level in one of the ink tanks may have reached the lower limit line shown on the ink tank 1640 P02 5100 Printer error has occurred 5100 P07 5B00 5B01 Printer error has occurred 5B00 5B01 P08 5200 5205 5206 Printer error has occurred 5200 5205 5206 P03 P05 P06 P09 P22 P27 P28 P29 5011 5012 5050 5400 5700 6000 6800 6801 6930 6931 6932 6933 6936 6937 6938 6940 6941 6942 Printer error has occurred ...

Page 267: ...03 B204 B205 Printer error has occurred Turn off printer and unplug it Contact your nearest Canon service center to request a repair Note For details on how to resolve errors without Support Codes see Message Support Code Appears 267 ...

Page 268: ...riting Error Output Error Communication Error Check1 If the ON lamp is off make sure printer is plugged in and turn it on The ON lamp flashes while the printer is initializing Wait until the ON lamp stops flashing and remains lit Check2 Make sure USB cable is securely plugged in to printer and computer When the USB cable is securely plugged in check the following If you are using a relay device su...

Page 269: ...le is securely plugged in to printer and computer 3 Click General tab and check for a device problem If a device error is shown see Windows Help to resolve it Other Error Messages Check If an error message appears outside printer status monitor check the following Could not spool successfully due to insufficient disk space Delete any unnecessary files to increase the amount of free space on the di...

Page 270: ... appear Make sure the program name is IJPLMUI exe and allow it If you clear Send automatically from the next time check box the information will not be sent automatically from next time and a confirmation screen will appear at the time of the next survey To send the information automatically see Changes confirmation screen setting If you do not agree to participate in survey program Click Do not a...

Page 271: ...uired to perform a task If you are logged in on an account with administrator privileges follow the on screen instructions 2 Select Canon Inkjet Printer Scanner Fax Extended Survey Program 3 Select Change If you select Yes after you have followed the on screen instructions the confirmation screen will appear at the time of the next survey If you select No the information will be sent automatically...

Page 272: ... response Support Code Appears on Computer Screen 1000 to 1ZZZ 1000 1200 1300 1403 1430 1470 1471 1472 1473 1474 1475 1476 1640 1700 1701 1890 2000 to 2ZZZ 2900 2901 3000 to 3ZZZ 3442 3443 3444 3445 5000 to 5ZZZ 5011 5012 5050 5100 5200 5205 5206 5400 5700 5B00 5B01 6000 to 6ZZZ 6000 6800 6801 6930 6931 6932 6933 6936 6937 6938 6940 6941 6942 6943 6944 6945 6946 A000 to ZZZZ B202 B203 B204 B205 Fo...

Page 273: ...owing the appropriate procedure as shown below If you can see the jammed paper at the paper output slot or the rear tray 1300 If you cannot see the jammed paper at the paper output slot or the rear tray Paper Is Jammed inside Printer Cases other than above Other Cases 273 ...

Page 274: ...rn off the printer to remove it press the Stop button to stop the printing before you turn off the printer If the paper tears and you cannot remove the jammed paper from the paper output slot or the rear tray remove the paper from inside the printer Paper Is Jammed inside Printer 2 Reload paper and press printer s Black or Color button The printer resumes printing Reprint the page you were printin...

Page 275: ...olve the problem contact your nearest Canon service center to request a repair Important Do not tilt the printer when moving it since the ink may leak out When transporting the printer for repairing it see Repairing Your Printer 275 ...

Page 276: ...inting before you turn off the printer 1 Turn off printer and unplug it 2 Open scanning unit cover Important Do not touch clear film A white belt B or tubes C If you soil or scratch these parts by touching them with paper or your hand it could damage the printer 3 Check if jammed paper is under cartridge holder If the jammed paper is under the cartridge holder move the cartridge holder to the far ...

Page 277: ...4 Hold jammed paper firmly in both hands If the paper is rolled up pull out it 5 Slowly pull out paper so as not to tear it 277 ...

Page 278: ...ose the scanning unit cover hold it up once and then take it down gently All jobs in the print queue are canceled Redo the printing Note When reloading the paper make sure you are using suitable paper and loading it correctly If a paper jam message appears on your computer screen when you resume printing after removing all the jammed paper there may be some paper still inside the printer Check the...

Page 279: ...Important Do not tilt the printer when moving it since the ink may leak out When transporting the printer for repairing it see Repairing Your Printer 279 ...

Page 280: ...ay properly What to Do Take the corresponding actions below Load paper in the rear tray Align the paper guides with the both edges of the paper when you load paper in the rear tray After carrying out the above measures press the printer s Black or Color button Note To cancel printing press the printer s Stop button 280 ...

Page 281: ...1200 Cause Scanning unit cover is open What to Do Close the scanning unit cover and wait for a while Do not close it while you are refilling an ink tank 281 ...

Page 282: ...cartridges and reinstall them properly following the steps below This may resolve the error 1 Open the scanning unit cover 2 Open the right and left ink tank covers Important When removing cartridges always open the ink tank covers If the cartridges are removed without opening the ink tank covers an Ink Flush will be required that will consume a large amount of ink 3 Grab knob A on the cartridge l...

Page 283: ...lfunction Do not touch the gold terminal or print head nozzles on a cartridge The printer may not print properly if you touch them 5 Reinstall the cartridges properly Install the C color cartridge in the left holder and the B black cartridge in the right holder Important Insert the cartridge gently so that it does not hit the electrical contacts in the back of the cartridge holder 6 Close the cart...

Page 284: ...7 Press down both joint buttons 8 Close both ink tank covers 9 Close the scanning unit cover To close the scanning unit cover hold it up once and then take it down gently 284 ...

Page 285: ...he problem contact your nearest Canon service center to request a repair Important Do not tilt the printer when moving it since the ink may leak out When transporting the printer for repairing it see Repairing Your Printer 285 ...

Page 286: ... is below the lower limit line the printer may consume a certain amount of ink to return to printable status and may also become damaged To continue printing press the printer s Black or Color button After this operation the remaining ink level notification function will not operate To reuse this function refill each color of ink to the upper limit line shown on the ink tank and press the printer ...

Page 287: ...ntact your nearest Canon service center to request a repair Important Do not tilt the printer when moving it since the ink may leak out When transporting the printer for repairing it see Repairing Your Printer Note In the case of warnings or errors caused by remaining ink levels the printer cannot print or scan 287 ...

Page 288: ... removed from the cartridge holder If the protective material or tape is still there remove it and close the scanning unit cover If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the printer when moving it since the ink may leak out When transporting the printer for repairing it see Repairing Your Printer 288 ...

Page 289: ...Make sure the platen glass and the print head alignment sheet are not dirty Make sure the loaded paper is correct For print head alignment load A4 or Letter sized plain paper Make sure the print head nozzle is not clogged Check the print head condition by printing the nozzle check pattern After checking the above start over auto print head alignment from the beginning If the error is still not res...

Page 290: ...ad print head alignment sheet on platen glass Place the printed side down and align the mark in the bottom right corner of the sheet with the alignment mark 2 Slowly close the document cover and press printer s Black or Color button The printer starts scanning the print head alignment sheet and automatically adjusts the print head position 290 ...

Page 291: ...in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the printer when moving it since the ink may leak out When transporting the printer for repairing it see Repairing Your Printer 291 ...

Page 292: ...in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the printer when moving it since the ink may leak out When transporting the printer for repairing it see Repairing Your Printer 292 ...

Page 293: ...ed properly Alternatively push the joint buttons until they click into place Turn the printer back on If this does not solve the problem contact your nearest Canon service center to request a repair Important When clearing an impediment to cartridge holder motion be careful not to touch clear film A white belt B or tubes C If you soil or scratch these parts by touching them with paper or your hand...

Page 294: ...it back on If the ink tank is refilled because it runs out of ink perform Ink Flush From computer Cleaning the Print Heads From operation panel How to Do Ink Flush If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the printer when moving it since the ink may leak out When transporting the printer for repairing it see Repairing Yo...

Page 295: ... center to request a repair Important Do not tilt the printer when moving it since the ink may leak out When transporting the printer for repairing it see Repairing Your Printer Note In the case of warnings or errors caused by remaining ink levels the printer cannot print or scan 295 ...

Page 296: ...r Error Paper Jams Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the printer when moving it since the ink may leak out When transporting the printer for repairing it see Repairing Your Printer 296 ...

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Canon G2010 Series, Online Manual

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