Canon EOS 6D Mark II Function Instruction Manual Download Page 6

Page: 6 / 170

This manual is structured as follows. After finishing preparation for a

Wi-Fi connection in “Getting Started”, see the corresponding pages to
set up a Wi-Fi connection according to your needs.

Structure of This Manual

Getting Started

(p.11)

Connecting to a Smartphone
via Wi-Fi

(p.15)

Connecting to Another Camera
via Wi-Fi

(p.59)

Connecting to Connect Station
via Wi-Fi

(p.71)

Connecting to EOS Utility via
Wi-Fi

(p.75)

Connecting to a Printer via

Wi-Fi

(p.81)

Sending Images to a Web
Service

(p.93)

Advanced Wi-Fi
Connection

(p.107)

Mainly describes how to
establish a Wi-Fi connection,
using an access point.
A smartphone or computer can
be connected to the camera via
Wi-Fi while maintaining a Wi-Fi
connection to an access point.

Reconnecting via Wi-Fi

(p.125)

Checking and Operating Connection Settings

(p.131)

Troubleshooting Guide

(p.137)

Reference

(p.157)

Summary of Contents for EOS 6D Mark II

Page 1: ...INSTRUCTION MANUAL ENGLISH Wi Fi Wireless Communication Function Instruction Manual...

Page 2: ...nctions establish appropriate security at your own risk and discretion Canon cannot be held liable for any loss or damage caused by unauthorized access or other security breaches Introduction What You...

Page 3: ...images between them 3 Save images to Connect Station p 71 Hold the camera close to Connect Station sold separately to connect to it via Wi Fi and save images to it 4 D Operate remotely using EOS Utili...

Page 4: ...page 18 Hereafter referred to as Bluetooth This camera is compatible with NFC Near Field Communication that enables you to easily establish a Wi Fi connection between the camera and a smartphone or C...

Page 5: ...tion of the shift or move when the key on the Multi controller Dial is pressed 0 Indicates the Setting button In addition to the above the icons and symbols used on the camera s buttons and displayed...

Page 6: ...onnecting to Connect Station via Wi Fi p 71 5 Connecting to EOS Utility via Wi Fi p 75 6 Connecting to a Printer via Wi Fi p 81 7 Sending Images to a Web Service p 93 8 Advanced Wi Fi Connection p 107...

Page 7: ...g to a Bluetooth compatible Smartphone via Wi Fi 18 Connecting to an NFC compatible Smartphone via Wi Fi 28 Connecting to a Smartphone via Wi Fi from the Wi Fi function Menu 33 Operating the Camera Us...

Page 8: ...b Service 97 Advanced Wi Fi Connection 107 Checking the Type of Access Point 109 Establishing a Wi Fi Connection with WPS PBC Mode 110 Establishing a Wi Fi Connection with WPS PIN Mode 114 Connecting...

Page 9: ...Function Notes 153 Security 155 Checking Network Settings 156 Reference 157 Wireless communication settings Screen 158 Wi Fi settings Screen 159 Virtual Keyboard Operation 160 Setting up the IP Addres...

Page 10: ...10...

Page 11: ...11 1 Getting Started This section describes how to prepare a Bluetooth connection or Wi Fi connection...

Page 12: ...to set the Wi Fi settings 1 Select Wireless communication settings Press the M button select Wireless communication settings under the 51 tab then press 0 2 Select Wi Fi settings 3 Select Wi Fi 4 Sele...

Page 13: ...ickname press the M button Otherwise enter any characters between 1 to 8 characters in length For instructions on entering characters see page 160 When you finish entering characters press the M butto...

Page 14: ...with an interface cable you cannot select 51 Wireless communication settings Disconnect the interface cable before changing any settings Cards The camera cannot be connected via Wi Fi if there is no...

Page 15: ...tphone Operate the camera to take a picture or change camera settings using a smartphone Send images to a smartphone from the camera You can also follow the instructions in Camera Connect s Easy Conne...

Page 16: ...t to an NFC compatible smartphone via Wi Fi by touching it to the camera You can use Wi Fi to connect to a smartphone that is not compatible with Bluetooth or NFC or a smartphone that cannot use its B...

Page 17: ...p Store The Google Play or App Store can also be accessed using the QR codes that appear when registering the camera to a smartphone p 20 34 Preparation for Smartphones iOS Android For the operating s...

Page 18: ...camera cannot be connected to two or more devices at the same time via Bluetooth If you connect the camera to a smartphone via Wi Fi while the camera is connected to Wireless Remote Control BR E1 sold...

Page 19: ...Wi Fi Operation on the Camera 1 1 Select Wireless communication settings Press the M button select Wireless communication settings under the 51 tab then press 0 2 Select Bluetooth function 3 Select B...

Page 20: ...lect Do not display If Camera Connect is already installed select Do not display and press 0 If Camera Connect is not installed select Android or iOS on the screen on the left scan the displayed QR co...

Page 21: ...h function on the settings screen of the smartphone 8 Start Camera Connect Tap on the Camera Connect icon to start the application 9 Select the camera to pair with Tap on the nickname of the camera to...

Page 22: ...complete and the camera will be connected to the smartphone via Bluetooth An illustration indicating that a Bluetooth connection has been established will appear on the main window of Camera Connect...

Page 23: ...mera Connect functions see page 38 A Wi Fi connection will be established automatically When a Wi Fi connection is established the screen for the selected function will appear The qWi Fi on screen wil...

Page 24: ...SSID network name and password displayed on the camera 3 Operate the smartphone to establish a Wi Fi connection On the smartphone s Wi Fi function screen select the SSID checked in step 2 _Canon0A is...

Page 25: ...lete For how to terminate the Wi Fi connection see Terminating the Wi Fi Connection p 40 Terminating the Wi Fi connection will switch the camera to the Bluetooth connection To reconnect via Wi Fi see...

Page 26: ...will not use the Bluetooth function select Disable Pairing Pair the camera with the device selected in Bluetooth function Check clear connection info You can check the name and communication status o...

Page 27: ...info On the Bluetooth function screen p 19 select Check clear connection info then press 0 2 Press the B button 3 Remove the device registration When the screen on the left appears select OK then pres...

Page 28: ...erring to the smartphone s instruction manual Set Wi Fi to Enable and NFC connection to Enable on the Wi Fi settings screen in advance p 12 and p 159 Connecting to an NFC compatible Smartphone via Wi...

Page 29: ...smartphone In addition when a case is attached to the camera or smartphone Wi Fi connection with the NFC function may not be possible A Wi Fi connection cannot be established with the NFC function bet...

Page 30: ...p 38 If an image is being played back on the camera press the 3 button to end the playback Touch the p mark on the smartphone to that on the camera so that they come into contact with each other When...

Page 31: ...will appear on the camera s LCD monitor When connecting to the same smartphone via NFC this screen will not appear again To specify viewable images press the B button See step 6 on page 56 to set them...

Page 32: ...Camera Connect See page 38 For how to terminate the Wi Fi connection see Terminating the Wi Fi Connection p 40 To reconnect via Wi Fi see Reconnecting via Wi Fi p 125 qWi Fi on Screen Disconnect exit...

Page 33: ...on on the Wireless communication settings screen then press 0 2 Select q Connect to smartphone If the history p 126 is displayed switch the screen with the Y Z keys 3 Select Register a device for conn...

Page 34: ...he smartphone then access Google Play or the App Store and install Camera Connect 5 Check the SSID and password Check the SSID network name and password displayed on the camera s LCD monitor _Canon0A...

Page 35: ...en select the SSID network name checked in step 5 For the password enter the password checked in step 5 7 Start Camera Connect When the Waiting to connect screen is displayed on the camera s LCD monit...

Page 36: ...ion When a connection is established the screen on the left will appear on the camera s LCD monitor To specify viewable images press the B button See step 6 on page 56 to set them If you select OK and...

Page 37: ...Wi Fi Connection p 40 To reconnect via Wi Fi see Reconnecting via Wi Fi p 125 qWi Fi on Screen Disconnect exit Terminates the Wi Fi connection Confirm set You can check the settings Error details Whe...

Page 38: ...n be viewed Images stored in the camera can be saved on a smartphone Operations such as deletion can be performed on images stored in the camera Remote live view shooting The camera s Live View image...

Page 39: ...ote shooting the AF speed may become slower Depending on the communication status image display or shutter release may be delayed When saving images to a smartphone you cannot take a picture even if y...

Page 40: ...creen tap on On the camera s qWi Fi on screen select Disconnect exit If the q Wi Fi on screen is not displayed select Wi Fi function on the Wireless communication settings screen p 19 Select Disconnec...

Page 41: ...artphone from the camera menu and send images 1 Connect the camera to a smartphone via Bluetooth Android only or Wi Fi p 23 2 Select Wireless communication settings Under the 51 tab select Wireless co...

Page 42: ...urning the 6 dial counterclockwise you can switch to the index display and select an image 5 Select Send img shown To select a size at which to send the image select Resize image and press 0 Select Se...

Page 43: ...tooth Android only or Wi Fi p 23 2 Play back the image Press the 3 button to play back images 3 Press the Q button The Quick Control screen will appear 4 Select q If you perform this step while connec...

Page 44: ...turning the 6 dial counterclockwise you can switch to index display and select an image 6 Select Send img shown To select a size at which to send the image select Resize image and press 0 Select Send...

Page 45: ...a smartphone to the camera Touch the p mark on the smartphone to that on the camera so that they come into contact with each other When a message indicating the established connection is displayed on...

Page 46: ...end img shown To select a size at which to send the image select Resize image and press 0 Select Send img shown and press 0 to send the image displayed When the transfer is complete the screen for ste...

Page 47: ...ges to send Turn the 5 dial to select an image to send then press 0 A checkmark X will be displayed on the upper left of the screen You can press the 1 button and turn the 6 dial counterclockwise to s...

Page 48: ...8 4 Select Resize image Set it as necessary On the displayed screen select an image size then press 0 5 Select Send The images will be sent When the transfer is complete the screen for step 1 will rea...

Page 49: ...t once 1 Press 0 2 Select Send range 3 Specify the range of images Select the first image start point then press 0 Select the last image end point then press 0 The X icon will appear on the selected i...

Page 50: ...50 4 Confirm the range Press the Q button 5 Select Resize image Set it as necessary On the displayed screen select an image size then press 0 6 Select Send The images will be sent When the transfer i...

Page 51: ...d Send all the images on the card at once 1 Press 0 2 Select Send all card 3 Select Resize image Set it as necessary On the displayed screen select an image size then press 0 4 Select Send The images...

Page 52: ...search conditions at once For Set image search conditions refer to Filtering Images for Playback in the Camera Instruction Manual 1 Press 0 2 Select Send all found 3 Select Resize image Set it as nece...

Page 53: ...transfer screen Select OK on the screen on the left then press 0 to end the image transfer and terminate the Wi Fi connection When You Send Images by Operating the Camera while Connected via Wi Fi Pre...

Page 54: ...if MOV format movies are displayed in the list they cannot be saved to a smartphone You can cancel the image transfer by selecting Cancel during the transfer You can select up to 999 files at a time...

Page 55: ...eless communication settings screen then press 0 2 Select q If the history p 126 is displayed switch the screen with the Y Z keys 3 Select Edit device information 4 Select a smartphone Select the name...

Page 56: ...p to nine days ago can be specified Select an item then press 0 When Images shot in past days is selected images shot up to the specified number of days before the current date become viewable When r...

Page 57: ...to specify the viewable images 1 Press 0 to display the image selection screen Select an image using the Y Z keys or 5 dial You can press the 1 button and turn the 6 dial counterclockwise to select th...

Page 58: ...58...

Page 59: ...ransfer between cameras Note that the camera cannot be connected to Canon camcorders via Wi Fi even if they have built in Wi Fi functions The camera can be connected to only one camera at a time Still...

Page 60: ...e screen with the Y Z keys 3 Select Register a device for connection 4 Set up the target camera When the screen on the left is displayed on the camera set up the Wi Fi connection on the target camera...

Page 61: ...s not displayed on the camera s playback screen even if GPS information is appended to the received image Shooting locations can be viewed on a virtual map using Map Utility EOS software The connectio...

Page 62: ...mg shown To select a size at which to send the image select Resize image and press 0 Select Send img shown and press 0 to send the image displayed When the transfer is complete the screen for step 1 w...

Page 63: ...heckmark X will be displayed on the upper left of the screen You can press the 1 button and turn the 6 dial counterclockwise to select the images to send using the three image display To return to the...

Page 64: ...an image size then press 0 5 Select Send The images will be sent When the transfer is complete the screen for step 1 will reappear To send another image repeat steps 1 to 5 6 Terminate the Wi Fi conne...

Page 65: ...age start point then press 0 Select the last image end point then press 0 Images will be selected and X will appear To cancel the selection repeat this step You can press the 1 button and turn the 6 d...

Page 66: ...yed screen select an image size then press 0 6 Select Send The images will be sent When the transfer is complete the screen for step 1 will reappear 7 Terminate the Wi Fi connection Press the M button...

Page 67: ...once 1 Press 0 2 Select Send all card 3 Select Resize image Set it as necessary On the displayed screen select an image size then press 0 4 Select Send The images will be sent When the transfer is com...

Page 68: ...OK then press 0 to terminate the Wi Fi connection Send all the images that match the search conditions set in Set image search conditions at once For Set image search conditions refer to Filtering Ima...

Page 69: ...yed screen select an image size then press 0 4 Select Send The images will be sent When the transfer is complete the screen for step 1 will reappear 5 Terminate the Wi Fi connection Press the M button...

Page 70: ...e converted when they are sent Therefore transfer may take longer than usual You can select up to 999 files at a time When you reduce the image size all images to be sent at the same time are resized...

Page 71: ...describes how to connect the camera and Connect Station sold separately via Wi Fi using the NFC function to save still photos and movies Set Wi Fi to Enable and NFC connection to Enable on the Wi Fi...

Page 72: ...is displayed on the camera s LCD monitor and Connect Station responds move the camera away from Connect Station When a Wi Fi connection is established Connect Station checks the images on the memory c...

Page 73: ...When holding the camera close to Connect Station do not leave anything between the camera and Connect Station In addition when a case is attached to the camera a Wi Fi connection may not be establishe...

Page 74: ...74...

Page 75: ...a Wi Fi connection Set Wi Fi to Enable on the Wi Fi settings screen in advance p 12 Settings may be disabled when an older version of software is used Install a version of EOS Utility that is compatib...

Page 76: ...h the screen with the Y Z keys 3 Select Register a device for connection 4 Check the SSID and password Check the SSID network name and password displayed on the camera s LCD monitor In Wi Fi settings...

Page 77: ...ed in step 4 _Canon0A is displayed at the end of the SSID For the password enter the password checked in step 4 6 Select OK Select OK and press 0 The following message is displayed represents the last...

Page 78: ...played select Yes 9 Click Connect Select the camera to connect to then click Connect 10Establish a Wi Fi connection When the camera detects the computer on which you clicked Connect in step 9 the scre...

Page 79: ...heck the settings Error details When a Wi Fi connection error occurs you can check the details of the error Press the M button to switch to the menu The Wi Fi connection to a computer is now complete...

Page 80: ...set to A movie shooting will stop When the Live View shooting Movie shooting switch is set to A and the camera is set to the movie shooting mode using the EOS Utility you cannot operate the camera to...

Page 81: ...Wi Fi connection operations on the printer are required For details refer to the printer s instruction manual The camera cannot be connected to a printer via Wi Fi when the 8 FG mode is set when HDR s...

Page 82: ...played switch the screen with the Y Z keys 3 Select Register a device for connection 4 Check the SSID and password Check the SSID network name and password displayed on the camera s LCD monitor In Wi...

Page 83: ...word checked in step 4 6 Select the printer to connect to via Wi Fi When a list of detected printers appears select the printer to connect to via Wi Fi then press 0 Some printers may make a beeping so...

Page 84: ...print setting screen will appear 3 Print the image For the print setting procedures see page 87 When Print is selected printing starts When printing is complete the screen for step 1 will reappear To...

Page 85: ...dures refer to Digital Print Order Format DPOF in the Camera Instruction Manual If the print order is complete before establishing a Wi Fi connection proceed to step 4 4 Select Print Print can be sele...

Page 86: ...a bright background or on the border RAW images cannot be printed by selecting Print order When printing select Print image and print When you use a battery to power the camera make sure it is fully c...

Page 87: ...rint Settings Paper Settings Print setting screen Depending on the printer certain settings such as the date and file number imprinting and cropping may not be selectable Sets the printing effects p 8...

Page 88: ...l reappear Borderless Prints with no borders If your printer cannot print borderless prints the print will have borders Bordered Prints with white borders along the edges xx up Option to print 2 4 8 9...

Page 89: ...rs depending on the printer For details refer to the printer s instruction manual EOn Prints with the printer s standard colors The image s Exif information is used to make automatic corrections EOff...

Page 90: ...number of copies then press 0 Setting the Date File Number Imprinting Setting the Number of Copies The Default setting for printing effects and other options are the printer s own default settings as...

Page 91: ...ping Frame Size Turn the 6 dial to change the cropping frame size The smaller the cropping frame the larger the image magnification will be for printing Moving the Cropping Frame Press the W X or Y Z...

Page 92: ...truction manual Error Messages If a problem occurs during printing an error message will appear on the camera s LCD monitor Press 0 to stop printing After fixing the problem resume printing For detail...

Page 93: ...93 7 Sending Images to a Web Service This section describes how to use Web services to send images Set Wi Fi to Enable on the Wi Fi settings screen in advance p 12...

Page 94: ...iMAGE GATEWAY Web services are not supported in certain countries and areas For information on supported countries and areas refer to the Canon website www canon com cig To use CANON iMAGE GATEWAY you...

Page 95: ...er If you have already installed it proceed to step 2 2 Access Canon website from the computer and sign up as a CANON iMAGE GATEWAY member free of charge If you are already a member proceed to step 3...

Page 96: ...the history p 126 is displayed switch the screen with the Y Z keys A screen to select a destination may appear depending on the type and settings of the Web service you select For details see page 123...

Page 97: ...to the index display and select an image 2 Select Send img shown To select a size at which to send the image select Resize image and press 0 Select Send img shown and press 0 to send the image displa...

Page 98: ...eckmark X will be displayed on the upper left of the screen You can press the 1 button and turn the 6 dial counterclockwise to select the images to send using the three image display To return to the...

Page 99: ...lect an image size then press 0 5 Select Send The images will be sent On the screen to complete the process for sending the image select OK to terminate the Wi Fi connection and return to the screen t...

Page 100: ...ge start point then press 0 Select the last image end point then press 0 Images will be selected and X will appear To cancel the selection repeat this step You can press the 1 button and turn the 6 di...

Page 101: ...lect Send The images will be sent On the screen to complete the process for sending the image select OK to terminate the Wi Fi connection and return to the screen to select a Web service When the Term...

Page 102: ...Web Service 102 Send all the images on the card at once 1 Press 0 2 Select Send all card 3 Select Resize image Set it as necessary On the displayed screen select an image size then press 0 Sending All...

Page 103: ...complete the process for sending the image select OK to terminate the Wi Fi connection and return to the screen to select a Web service When the Terms of use screen is displayed thoroughly read the m...

Page 104: ...rch conditions at once For Set image search conditions refer to Filtering Images for Playback in the Camera Instruction Manual 1 Press 0 2 Select Send all found 3 Select Resize image Set it as necessa...

Page 105: ...complete the process for sending the image select OK to terminate the Wi Fi connection and return to the screen to select a Web service When the Terms of use screen is displayed thoroughly read the m...

Page 106: ...sent and the length of movies will be limited Some images may not be able to be sent with Send range Send all card or Send all found When you reduce the image size all images to be sent at the same t...

Page 107: ...vance p 12 When connecting the camera to a smartphone via Wi Fi make sure to install Camera Connect to the smartphone before specifying connection settings p 17 For information on z sending and receiv...

Page 108: ...Print from Wi Fi printer w Send images to Web service Set the camera s Wi Fi settings p 12 Install Camera Connect on a smartphone p 17 Install EOS Utility on a computer Register with CANON iMAGE GATE...

Page 109: ...cted network manually via Wi Fi Perform the operations described on page 118 and onward Access Point Encryption This camera supports the following options for Authentication and Encryption settings Th...

Page 110: ...PIN mode to establish a Wi Fi connection Check the position of the WPS button on the access point in advance It may take approx one minute to establish a Wi Fi connection 1 Select Wi Fi function Selec...

Page 111: ...ed in step 2 Proceed to step 5 When q Connect to smartphone is selected the screen on the left is displayed If Camera Connect is already installed select Do not display and press 0 4 Select Switch net...

Page 112: ...Fi connection with the access point When a Wi Fi connection with the access point is established the next screen is displayed 8 Select Auto setting Select OK and press 0 to display the setting screen...

Page 113: ...ating with a Smartphone Proceed to step 7 on page 35 DOperating Remotely Using EOS Utility Proceed to step 6 on page 77 lPrinting Images Using a Wi Fi Printer Proceed to step 6 on page 83 mSending Ima...

Page 114: ...nection can be established using this shared identification number It may take approx one minute to establish a Wi Fi connection 1 Select Wi Fi function Select Wi Fi function on the Wireless communica...

Page 115: ...q Connect to smartphone is selected the screen on the left is displayed If Camera Connect is already installed select Do not display and press 0 4 Select Switch network Displayed when q D or l is sel...

Page 116: ...d press 0 to establish a Wi Fi connection with the access point When a Wi Fi connection with the access point is established the next screen is displayed 9 Select Auto setting Select OK and press 0 to...

Page 117: ...ating with a Smartphone Proceed to step 7 on page 35 DOperating Remotely Using EOS Utility Proceed to step 6 on page 77 lPrinting Images Using a Wi Fi Printer Proceed to step 6 on page 83 mSending Ima...

Page 118: ...Select an item If the history p 126 is displayed switch the screen with the Y Z keys When the screen switches press the W X or Y Z keys to select an item then press 0 Depending on the selected Web ser...

Page 119: ...on is displayed if the access point is encrypted 3 Channel used Refresh and Manual settings Scroll down the screen in step 5 to display Refresh and Manual settings To search for access points again se...

Page 120: ...point Go to step 8 when the IP address set screen is displayed instead of the screens for steps 6 to 7 6 Select a key index The Key index screen is displayed only if WEP encryption is used by the acc...

Page 121: ...ion selected in step 2 If Auto setting results in an error or if you want to specify the settings manually see page 161 Setting the IP Address The IP address can only be set automatically in environme...

Page 122: ...cating with a Smartphone Proceed to step 7 on page 35 DOperating Remotely Using EOS Utility Proceed to step 6 on page 77 lPrinting Images Using a Wi Fi Printer Proceed to step 6 on page 83 mSending Im...

Page 123: ...ual When m Email or other service is selected on the Upload to Web service screen the Send to screen may be displayed Select the destination from the list of registered destinations and press 0 The pr...

Page 124: ...124...

Page 125: ...125 9 Reconnecting via Wi Fi This section describes how to reconnect the camera to a device for which you have already established a Wi Fi connection and how to register multiple connection settings...

Page 126: ...history will not be displayed p 159 After selecting the item press 0 3 Operate the connected device q Smartphone Activate the smartphone s Wi Fi function then start Camera Connect If the smartphone s...

Page 127: ...e same access point as the camera When directly connecting the camera to a printer via Wi Fi _Canon0A is displayed at the end of the SSID Web Service The reconnection procedure is complete When reconn...

Page 128: ...ect icon on the smartphone to start the application 2 Select a Camera Connect function Select the Camera Connect function you want to use A Wi Fi connection will be automatically established When a Wi...

Page 129: ...k name displayed on the smartphone 4 Operate the smartphone to establish a Wi Fi connection On the smartphone s Wi Fi function screen select the SSID checked in step 3 _Canon0A is displayed at the end...

Page 130: ...eft then press 0 For z Transfer imgs between cameras see Connecting to Another Camera via Wi Fi p 59 For information on q Connect to smartphone see Connecting to a Smartphone via Wi Fi from the Wi Fi...

Page 131: ...131 10 Checking and Operating Connection Settings This section describes how to change or delete the connection settings clear the wireless communication function settings etc...

Page 132: ...munication settings screen then press 0 2 Select an item When the screen on the left appears press the Y Z keys to switch the screen From the screen on the left select the item for which to change or...

Page 133: ...kname p 158 You can change the nickname using the virtual keyboard p 160 Viewable imgs p 55 Displayed when q Connect to smartphone is selected Settings will appear at the bottom of the screen Erase co...

Page 134: ...n settings Under the 51 tab select Wireless communication settings then press 0 2 Select Clear settings Select Clear settings then press 0 3 Select OK Wireless communication settings are cleared and t...

Page 135: ...Fi function Select Wi Fi function on the Wireless communication settings screen then press 0 2 Select an item then press the B button The View info screen will appear When an error has occurred press...

Page 136: ...136...

Page 137: ...137 11 Troubleshooting Guide...

Page 138: ...e following chart to jump to the corresponding page Responding to Error Messages 11 p 139 12 p 139 21 p 140 22 p 141 23 p 142 61 p 143 63 p 144 64 p 144 65 p 145 66 p 145 67 p 145 68 p 146 69 p 146 91...

Page 139: ...thentication This error occurs if the passwords do not match when the authentication method for encryption is set to Open system The setting is case sensitive so check upper and lower case characters...

Page 140: ...erver on Turn on the DHCP server Are there enough addresses for assignment by the DHCP server Increase the number of addresses assigned by the DHCP server Remove devices assigned addresses by the DHCP...

Page 141: ...addresses and the corresponding names are entered correctly Is the DNS server working correctly Check the DNS server settings to make sure the server is working correctly as a DNS server If applicable...

Page 142: ...environments using a DHCP server change the setting to Auto setting p 121 23 Device with same IP address exists on selected network Responding to Error Messages 21 23 Also check the following points w...

Page 143: ...mera match that of the access point Check the SSID at the access point then set the same SSID on the camera p 119 What to check at the access point Is the access point turned on Turn on the power of t...

Page 144: ...dress is active is the MAC address of the camera used registered at the access point Register the MAC address of the camera used to the access point The MAC address can be checked on the View info scr...

Page 145: ...humidity p 153 Are the camera and the access point set to use the same password for authentication The setting is case sensitive so check upper and lower case characters Make sure that the correct pa...

Page 146: ...ed Turn the camera s power switch off and on Has the procedure to establish a Wi Fi connection between cameras been performed on the other camera as well Perform the procedure to establish a Wi Fi con...

Page 147: ...sending the data again Is the card working properly Replace the card in the camera to receive data then try sending the data again Is the camera to receive data compatible with playback of MP4 format...

Page 148: ...a terminated the connection Check the communication status and re establish the Wi Fi connection between the cameras A problem other than error code number 101 to 108 occurred while the cameras are co...

Page 149: ...h an interface cable sold separately and reconfigure Web service settings using EOS Utility p 95 This error may be displayed if the camera s time setting is significantly off from the actual time Chec...

Page 150: ...ection to the printer after the printing process is finished Is another camera connected to the printer via Wi Fi Try again to establish the Wi Fi connection to the printer after the Wi Fi connection...

Page 151: ...Fi connection established operations such as shooting and playback may not be possible Terminate the Wi Fi connection then perform the operation Even with a combination of the same camera and smartpho...

Page 152: ...cannot be paired with the camera again if the camera s registration is retained on the smartphone In such a case remove the camera s registration retained in the Bluetooth settings on the smartphone...

Page 153: ...The camera communicates over Wi Fi via IEEE 802 11b g n using radio waves in the 2 4 GHz band For this reason the Wi Fi transmission rate will drop if there are Bluetooth devices microwave ovens cordl...

Page 154: ...t to Enable image transfer using an Eye Fi card is disabled When Bluetooth function is set to Remote to use the Wireless Remote Control BR E1 the camera cannot connect to a smartphone via Bluetooth Us...

Page 155: ...work you are using to steal modify or destroy information Additionally you could fall victim to other types of unauthorized access such as impersonation where someone assumes an identity to gain acces...

Page 156: ...enter ifconfig a and press the Return key The IP address assigned to the computer is indicated in the en0 item next to inet in the format For information about the Terminal application refer to the Ma...

Page 157: ...157 12 Reference...

Page 158: ...tween cameras Remote control EOS Utility Print from Wi Fi printer Send images to Web service Bluetooth function p 19 Displays the Bluetooth function screen on which you can set or check the Bluetooth...

Page 159: ...an set whether to Enable or Disable NFC connection Password Set to None to allow a Wi Fi connection to be established without a password except when connecting to an access point via Wi Fi or when est...

Page 160: ...mode Select E at the bottom right of the bottom entry area Each time you press 0 the entry mode will change as follows Lower case 9 Numerals Symbols 1 9 Numerals Symbols 2 9 Upper case When Touch con...

Page 161: ...lect an item and press 0 The number entry screen will appear To use a gateway select Enable select Address then press 0 3 Enter the desired values Turn the 6 dial to move the input position in the upp...

Page 162: ...leted setting the necessary items select OK and press 0 The setting screen for the Wi Fi function will appear p 113 If you are not sure what to enter see Checking Network Settings p 156 or ask the net...

Page 163: ...Blinking Connected Sending data Connection error Blinking Blinking Quick Control screen Information display screen during playback Wireless signal strength Wi Fi function LCD monitor LCD panel Blueto...

Page 164: ...onnected with a Wi Fi connection established In Camera Connect Bluetooth function Connection status LCD monitor LCD panel Other than Disable Bluetooth connected Bluetooth not connected Disable Bluetoo...

Page 165: ...is possible Images can be sent to a smartphone Transfer images Transferring one image Transferring selected images between cameras Transferring resized images Connect to Images can be sent to and save...

Page 166: ...rk II DS126631 including WLAN module model ES202 Bluetooth module model WM500 Hereby Canon Inc declares that this DS126631 is in compliance with the essential requirements and other relevant provision...

Page 167: ...WPS used on camera settings screens and in this manual stands for Wi Fi Protected Setup UPnP is a trademark of the UPnP Implementers Corporation The Bluetooth word mark and logos are registered tradem...

Page 168: ...Eye Fi Card 14 I Interface cable 14 iOS 17 IP address 112 116 121 Manual setting 161 K Keyboard 160 M MAC address 109 135 N Network name 9 SSID Network settings 156 NFC 28 30 Nickname 13 133 158 Notes...

Page 169: ...mages that match search conditions 52 68 104 Sending images to a Web service 93 SSID 24 34 76 82 118 Stealth functions 109 Switch network 111 115 119 T Transferring images between cameras 59 Troublesh...

Page 170: ...pan Europe Africa Middle East CANON EUROPA N V Bovenkerkerweg 59 1185 XB Amstelveen The Netherlands For your local Canon office please refer to your warranty card or to www canon europe com Support Th...

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