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9

3

S T E P  

1

Remove documents from the scanner’s upper and lower trays, and

remove any extra parts attached to the upper (eject) tray. Close the

document eject tray guide if it is open.

Paper may be jammed if scanning stops midway or “PXX” appears on

the counter display. Please follow the procedure below to clear the

paper jam; when finished, confirm the final scanned document on the

PC monitor before continuing to scan. 

S T E P  

2

Press the open/close button to open the upper unit. If it appears that

paper is jammed inside the scanner,* raise the upper unit until it stops

and holds position.

S T E P  

3

Remove the jammed paper from inside the scanner or from the exit

section. 

S T E P  

4

Close the upper unit by pushing it up as far as it allows, and then letting

go. The unit will begin to descend slowly. 

Do not push the unit down

during its descent.

When the upper unit has fallen as far as it can go,

press down firmly on both sides until you hear it click into place. 

* If a document is jammed in the scanner’s exit section, the upper unit only needs to be
lifted up slightly for jammed paper to be removed. To close the upper unit, simply press
down firmly on both sides until it clicks into place.

CLEARING PAPER JAMS

T R O U B L E S H O O T I N G

Summary of Contents for DR-5020

Page 1: ...SCANNING BASICS USEFUL FEATURES TROUBLESHOOTING QUICK REFERENCE DOCUMENT SCANNER...

Page 2: ...oated paper or fax recording paper Onion skin or other thin paper Paper with binding holes Papers of uniform size but varying thickness For example a document with an extra page or pages attached Very...

Page 3: ...anner s lower section and the document eject tray from the scanner s upper unit A paper feed adjustment lever is located underneath the scanner s upper unit when working with standard paper this lever...

Page 4: ...y sized stacks of documents Auto Use this mode to scan multiple stacks of papers all of the same size Manual This mode is most suited for documents which cannot be smoothly fed into the scanner when u...

Page 5: ...et onto the document tray in the same manner 4 S T E P 5 Set the paper guides on the document tray to match the width of the documents to be scanned Semi Auto mode Manual mode To scan more pages reloa...

Page 6: ...means that the scanner is ready to accept your document S T E P 6 Prepare the stack of papers so that the stack s edges are even Then load the stack onto the document tray with the documents face up...

Page 7: ...er For further details on these features please refer to section 3 3 of the DR 5020 5080C Instructions manual Setting Scan Conditions FIXED THICKNESS MODE This mode disables the scanner s automatic pa...

Page 8: ...ng Duplex mode Simplex mode Photo mode Text mode and Job Separation to automatically divide a stack into separate image data files COUNT ONLY MODE By using the Count Only mode you can find out how man...

Page 9: ...he DR 5080C is designed to produce grayscale and color images Grayscale output comes in 4 16 or 256 gradations and color processing covers 3 6 12 or 24 bit scanning Dropout color settings DR 5080C onl...

Page 10: ...d inside the scanner raise the upper unit until it stops and holds position S T E P 3 Remove the jammed paper from inside the scanner or from the exit section S T E P 4 Close the upper unit by pushing...

Page 11: ...ned paper jam Remove the jammed paper and scan the document again If this error continues to occur use the fixed thickness mode or the paper feed adjustment lever to establish the appropriate setting...

Page 12: ...CANON Customer Service Centers CANON ELECTRONICS INC 2000 PRINTED IN JAPAN PUB CE CE 957 0500AB3...

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