Canon Color Universal Send Kit-Q1, Service Manual

Page: 87 / 96

Chapter 4
4-25
4.3.8 Box Transmission errors
0020-7991
<BOX transmission error message and error code list>
Address does not
appear in address
list. #704 - An error occurred when address information
was being obtained from the address list.
(Address deleted from list after scanning, etc.) - Check address list settings. Or, turn unit OFF/ON.
HD full #702 Operation stopped because HD full (work area). - Wait a while then retry. Stop broadcast transmission with other protocols.
This sometimes helps to avoid this problem.
HD full #703 Operation stopped because HD full (image area). - Wait a while then retry. Stop broadcast transmission with other protocols.
This sometimes helps to avoid this problem.
Address table not
available. #706 - Address table being imported/ exported from
RUI.
- Address book usage doubled up with other
transmission component (Fax, etc.). - Quit access from RUI.
- Wait a while and then retry
No response #751 - Server has not booted up.
- Network disconnected. (If connection cannot
be made with transmission destination,
connection is sometimes cut mid-way.)
- No Tree name entered.
- Reset caused by internal error. Processing
interrupted. - Check transmission destination and network settings.
- Enter Tree name.
- Transmission jobs whose processing has stopped for some reason or other are
forced to quit by assigning an internal error code (#751). As a result, after
rebooting, the job is not run.
Net Ware error #756 NetWare option is turned off in Additional
Functions. Turn NetWare option on in Network Settings, System Settings, Additional
Functions.
e-Signature
Certificate Access
Error #761 The encryption code used at time of PDF
transmission (bearing a user signature prepared
by MEAP authentication) prevents transmission. Install the appropriate user certificate or machine certificate properly.
Check to see if the
address is correct. #762 e-mail is sent to an address for which
transmission is not permitted. Check to see if the target of transmission is correct.
Check to see if the domain (in user mode) is one for which transmission is
permitted.
Do not transmit to an address for which transmission has not been authorized..
e-Certificate
Validity error #762 The period of validity of the certificate used for
signature transmission has passed. Use a certificate whose period of validity is still good.
If necessary, set the time correctly.
Check server #801 - Error generated due to cause on server side.
- In NetWare, a user exists but no read or write
privileges.
- Transmission made to write-prohibited file of
the same name. - Reset server.
- Check server status and settings.
- Check the network traffic.
Check address #804 - No match for specified directory name.
- No access privileges to the directory. - Check that the destination directory name is correct.
- Set directory access privileges in the server.
- Send to different directory with access privileges.
Check address. #806 - Wrongly specified user name.
- Wrongly specified password.
- In NetWare, the host name is incorrect. - Change address book user name or password.
No message #807 No access rights for the specified directory - Check the access rights to the server.
No connection #815 - Login is made from this unit in NetWare's
Pserver mode (NDS/ Bindery common) and
login is attempted again for NCP, while the
server is printing. - Wait a while and try again.
- Change the destination NetWare server.
- Stop Pserver.
Message Error code Cause Remedy