Canon Color imageRUNNER LBP5280, Service Manual, Page: 267 / 284

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Troubleshooting > Debug log > Collecting Sublog > Generating the log
Troubleshooting > Debug log > Collecting Sublog > Generating the log
Collecting Sublog
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Flow of collecting Sublog
Installing the Sublog Board Install the board to the host machine.
Generating the log When the Sublog Board is installed, it records the log all time.
Collecting log Set SUBLOG FTP GET in service mode to start FTP server
function of the host machine. Connect a PC to the host machine
by network connection to download the log via FTP client.
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Installing the Sublog Board
Note:
The battery on Sublog board is located at BATS1 CR2032.
Push SW1 on the board and confirm that LED1 turns on.
If LED1 does not turn on, You need change battery.
CAUTION:
There is danger of explosion if the battery is replaced with an incorrect type.
Replace it only with the same type of battery.
Dispose of used batteries according to the manufacturer’s instructions.
1) Remove the cover on the right side of the host machine.
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2) Install the Sublog Expansion Board into the slot over the controller.
■ Generating the log
Generation of the log starts as soon as the Sublog Board is installed.
For example, when collecting the log of error, take the following steps immediately after the
error occurred.
If the log is not swiftly collected, it is possible for the log written on the schedule to overwrite
the target behavior log.
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