manualshive.com logo in svg

Canon Cloud Portal, User Manual

Share
Download
Canon Cloud Portal User Manual Download Page 57

4-1

$)"15&3

4

Appendix

This chapter provides remedies for problems, such as being unable to use a cloud service, error messages, and 
warning messages, information on the restrictions for characters you can enter, glossary, and index.

Precautions for Cloud Portal for imageRUNNER ADVANCE  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Precautions for SharePoint Online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2

Precautions for Google Docs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-5

Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8

If the Button is Not Displayed on the Main Menu Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-8

If Log In Fails. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-9

If Log In Fails (For Google Docs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10

List of Error and Warning Messages  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-11

Error Messages Displayed on the Touch Panel Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11

Error and Warning Messages Displayed in Management Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21

Character Entry Restrictions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-23

Settings Specified on the Touch Panel Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23

Settings Specified in Management Applications  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-26
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-28

Summary of Contents for Cloud Portal

Page 1: ...ENG Please read this guide before operating this product After you finish reading this guide store it in a safe place for future reference User s Guide Cloud Portal for imageRUNNER ADVANCE ...

Page 2: ......

Page 3: ...the characters you can enter Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions However as we are constantly improving our products if you need an exact specification please contact Canon To view the manual in PDF format Adobe Reader Acrobat Reader Acrobat is required If Adobe Reader Acrobat Reader Acrobat is not installed on your system please downl...

Page 4: ...ystem Options Required for Each Function 1 7 Chapter 2 Specifying the Cloud Portal for imageRUNNER ADVANCE Settings Specifying Cloud Service Settings 2 2 Chapter 3 Using Cloud Services Logging In to a Cloud Service 3 2 Logging In to SharePoint Online 3 2 Logging In to Google Docs 3 5 Displays Used in Cloud Portal for imageRUNNER ADVANCE 3 8 SharePoint Online Document List 3 9 Google Docs Document ...

Page 5: ...rning Messages 4 11 Error Messages Displayed on the Touch Panel Display 4 11 Error Messages Displayed For Both Cloud Services 4 11 Error Messages Displayed When Using SharePoint Online 4 18 Error Messages Displayed When Using Google Docs 4 20 Error and Warning Messages Displayed in Management Applications 4 21 Error Messages Displayed in Management Applications 4 21 Warning Messages Displayed in M...

Page 6: ...s Manual The following symbols are used in this manual to explain procedures restrictions handling precautions and instructions that should be observed for safety Indicates operational requirements and restrictions Be sure to read these items carefully to operate the machine correctly and avoid damage to the machine or property Indicates a clarification of an operation or contains additional expla...

Page 7: ...the model of your machine and the environment you are using The keys or buttons which you should click or press are marked with a as shown below When multiple buttons or keys are used for an operation all buttons and keys are marked Select the buttons or keys according to your needs 1 Press Microsoft SharePoint on the Main Menu screen Press this key for operation ...

Page 8: ...icrosoft SharePoint Online SharePoint Online Microsoft Windows Internet Explorer Internet Explorer Trademarks MEAP and the MEAP logo are trademarks of Canon Inc Windows Windows logo Windows Vista Windows Vista logo Microsoft and SharePoint are trademarks or registered trademarks of Microsoft Corporation in the U S and or other countries Google Google Apps and Google Docs are trademarks of Google I...

Page 9: ... functions and the settings to configure before using this product Overview of Cloud Portal for imageRUNNER ADVANCE 1 2 Installing Cloud Portal for imageRUNNER ADVANCE 1 4 Supported Models 1 4 System Requirements 1 5 Installing and Starting Cloud Portal for imageRUNNER ADVANCE 1 6 Optional Products Required 1 7 ...

Page 10: ...cloud service and print stored files Upload data Print stored files Scan and upload Cloud service Use uploaded files The following cloud services can be used Cloud Service Notes SharePoint Online Google Docs Free Edition gmail com Google Apps Google Apps for Business Google Apps for Education Google Apps for Goverment If Google Apps is configured for Single Sign On SSO using SAML Security Assertio...

Page 11: ...e the Web pages for each cloud service provider The following file formats can be used with SharePoint Online and Google Docs Note that depending on the file format only Upload Settings or Print Settings may be supported SharePoint Online File Formats Upload Settings Print Settings PDF XPS OOXML TIFF Google Docs File Formats Upload Settings Print Settings PDF Google Docs Format File Google Spreads...

Page 12: ... 4 imageRUNNER ADVANCE C9075 PRO C9065 PRO C7065 C7055 First digit equal or higher than 4 imageRUNNER ADVANCE 6075 6065 6055 First digit equal or higher than 2 imageRUNNER ADVANCE 8105 8095 8085 First digit equal or higher than 2 imageRUNNER ADVANCE C2030 C2020 First digit equal or higher than 1 If the first digit of the controller version is equal to or higher than 5 you can register to the Quick...

Page 13: ...Use HTTP in TCP IP Settings in Network in Preferences Settings Registration to On If it is not set to On you cannot access the machine from the Web browser For instructions on connecting the machine to the Internet see Chapter 3 Settings Common to the Network Protocols and your machine s protocol settings Chapters 4 to 7 in Getting Started or see e Manual Network included with the machine If the m...

Page 14: ...or instructions on turning ON and OFF the main power of the machine see e Manual Before You Start Using This Machine The following system resources are required to install Cloud Portal for imageRUNNER ADVANCE System resources can be checked using SMS Storage 90 MB Memory 8 MB Threads 30 Sockets 5 File Descriptors 40 Uninstalling Cloud Portal for imageRUNNER ADVANCE To uninstall Cloud Portal for im...

Page 15: ...5 C7055 2 The memory capacity may need to be expanded depending on the model of the machine you are using The Print function can be used only with the following combinations of machines and controller versions If you are using the imageRUNNER ADVANCE C5051 C5045 C5035 C5030 or the imageRUNNER ADVANCE C9075 PRO C9065 PRO C7065 C7055 The first two digits of the controller version are 55 or later If ...

Page 16: ...Installing Cloud Portal for imageRUNNER ADVANCE 1 8 1 Cloud Portal for imageRUNNER ADVANCE ...

Page 17: ...cifying the Cloud Portal for imageRUNNER ADVANCE Settings This chapter describes the Cloud Portal for imageRUNNER ADVANCE settings required to use cloud services on your machine Specifying Cloud Service Settings 2 2 ...

Page 18: ...eing used from the touch panel display of the machine Make sure you log out before closing a management application If you close the Web browser without logging out management applications cannot be used for a while even if you log in again 1 Start your Web browser 2 Enter the appropriate URL into Address or Location http IP address of the machine or host name If the Remote UI does not start prope...

Page 19: ...for imageRUNNER ADVANCE The Application Configuration page is displayed You can also display the Application Configuration page by directly entering the following URLs If SSL is enabled https IP address of the machine or host name 8443 CDSPAdmin If SSL is disabled http IP address of the machine or host name 8000 CDSPAdmin ...

Page 20: ...Specifying Cloud Service Settings 2 4 2 Specifying the Cloud Portal for imageRUNNER ADVANCE Settings 5 Click Edit The Edit Application Configuration page is displayed ...

Page 21: ...TP Port Number Cloud Portal for imageRUNNER ADVANCE configures the port number for the FTP server that runs inside the machine You must specify FTP Port Number The default setting is 61000 You can use the default setting or change the setting as necessary Specify an integer from 1024 to 65535 for FTP Port Number ...

Page 22: ...llowing the symbol on the Log In screen Remove You can delete a registered site collection from the list by selecting it and clicking Remove Display overwrite confirmation message If you select this item depending on the library settings the message The file may overwrite an existing file Is it OK to continue uploading will appear when you press Upload Settings If you do not select this item the m...

Page 23: ...he entry is registered with the space deleted The entry for Site Collection URL is not case sensitive You can register up to 40 URLs in Site Collection URL To set information for Google Docs Select Use Google Docs The following items are optional Items you can set Set a default domain By selecting this item and entering a domain name in Domain you do not have to enter the domain name the section f...

Page 24: ...ettings 8 Click OK The Application Configuration page is displayed Items for which Error is displayed have not been entered correctly Perform the necessary changes to the entry according to the error message For information on the restrictions for characters you can enter see Chapter 4 Appendix ...

Page 25: ...ePoint Online 3 2 Logging In to Google Docs 3 5 Displays Used in Cloud Portal for imageRUNNER ADVANCE 3 8 SharePoint Online Document List 3 9 Google Docs Document List 3 11 Creating a Folder 3 13 Uploading Scanned Data 3 14 Printing Stored Files 3 21 Registering to the Quick Menu 3 23 Application Logs 3 27 Specifying Application Log Settings 3 27 Downloading Deleting Application Logs 3 30 ...

Page 26: ...erations included with the machine If you switch the display language while logged in to a cloud service you will be logged out of the cloud service and the login screen will be displayed in the language that you switched to For information on switching the display language see e Manual Settings Registration included with the machine Logging In to SharePoint Online Follow the procedure below to lo...

Page 27: ...d the stored user name and password are erased The user name and password are stored only for the cloud service that was most recently used to log in while Save Login Information was selected If login information is already stored the information is overwritten If a domain name is displayed below User Name you do not need to enter the portion of the user name including and after the symbol For ins...

Page 28: ...arePoint Online screen is displayed If you do not want the message to be displayed register the root certificate used by SharePoint Online as the CA certificate for the machine The root certificate must be installed registered from the Remote UI For more information see Precautions for SharePoint Online on p 4 2 4 To end the operation press Log Out Yes ...

Page 29: ...elow to log in to Google Docs To log in from the machine the use of Google Docs must be permitted For instructions on specifying cloud service settings see Specifying Cloud Service Settings on p 2 2 1 Press Connect to Google Docs on the Main Menu screen 2 Enter the e mail address and password press Log In ...

Page 30: ... name when no domain name beginning with an symbol is displayed below E Mail Address gmail com is added to the end of the entry If a domain name is displayed below E Mail Address you do not need to enter the portion of the e mail address including and after the symbol For instructions on registering a domain name see Specifying Cloud Service Settings on p 2 2 A gmail com e mail account is free If ...

Page 31: ...Logging In to a Cloud Service 3 7 3 Using Cloud Services 4 To end the operation press Log Out Yes ...

Page 32: ...n Registers a setting in the Quick Menu Some settings cannot be registered in the Quick Menu depending on the model of the machine you are using Document List Displays the stored files and folders Scrolls the document list display one page at a time New Folder Creates a new folder in the directory displayed in the document list See Creating a Folder on p 3 13 Print Settings Prints the files select...

Page 33: ...ervice is displayed You are redirected to the Log Site directory in the following cases Perform the necessary operations according to the error message You made an unsuccessful attempt to obtain information for the current directory level You could not obtain information for the next level up when you pressed Up Log Site Directory The information displayed in the Log Site directory and the order i...

Page 34: ...nts are listed in order of the most recent time of storage to the least recent regardless of the document type Displays only files in PDF XPS OOXML and TIFF format stored in the cloud service Order Icon Description 1 A site or a site collection Collections of sites and libraries managed by directory 2 Only libraries based on document libraries are displayed 3 A folder created by a user 4 PDF data ...

Page 35: ...der depending on the user settings Documents and folders that have been set to hidden from Google Docs via a Web browser are not displayed in the document list on the touch panel display The collections or folder colors set from Google Docs via a Web browser are not displayed in the document list on the touch panel display Even if a folder is moved by another user via a computer while data is bein...

Page 36: ...iles that have been shared for access by other users All accessible folders and files are displayed directly in the Shared Folder Thus it may take sometime to load the Shared Folder New Folder Upload Print Directory The information displayed in the New Folder Upload Print directory is described in the table below Folders are followed by documents Documents are listed in order of the most recent ti...

Page 37: ...ries in which folders cannot be created depending on the user s privileges You cannot edit delete or perform other operations for the created folders using this application 1 Log in to a cloud service 2 Select the directory where you want to create the folder 3 Press New Folder 4 Enter the folder name press OK For information on the restrictions for characters you can enter see Chapter 4 Appendix ...

Page 38: ...pload data to a document library If you are using Google Docs you can upload data directly in to the All Items directory and folders in My Folder and Shared Folder There may be directories in to which data cannot be uploaded depending on the user s privileges For more information on each function see e Manual Scan and Send included with the machine You cannot edit delete or perform other operation...

Page 39: ...ing The following screen is displayed if you are using SharePoint Online The screen is displayed if Display overwrite confirmation message is selected in the Edit Application Configuration screen on the computer For more information see Specifying Cloud Service Settings on p 2 2 4 Place the original on the feeder or the platen glass Perform scanning using the following settings Copy Ratio Direct 1...

Page 40: ...place of the user name If you are using Google Docs Star is displayed If you press Star the file is starred and you can find the uploaded file with ease from Starred in the Log Site directory Do not set On Diff Width for Different Size Originals For information on the restrictions for characters you can enter see Chapter 4 Appendix If the first or last character of the entry is a space or several ...

Page 41: ... press OK If you upload in PDF XPS or OOXML format you can add the settings described below PDF XPS OOXML Compact OCR Text Searchable Reader Extensions Password Required to Open a Document Compact OCR Text Searchable OCR Text Searchable Indicates items that can be used only when the appropriate optional products are available for use ...

Page 42: ...gistration included with the machine For more information on each file format see e Manual Scan and Send included with the machine You can upload for OOXML only if the color mode is Auto or Grayscale You can upload in the TIFF format only if you select Black and White for the color mode If you select Password Required to Open a Document press Password to Open a Doc enter the password The encryptio...

Page 43: ...achine If the size of the original you placed on the platen glass could not be detected the screen to select the original size is displayed Select the desired original size press OK A4 is selected on the screen to select the original size Check the size of the original before uploading If the size of the original you placed on the platen glass was able to be detected by opening and closing the fee...

Page 44: ...ervices 9 Press Done To cancel scanning press Stop Yes If you pressed Preview the Preview screen is displayed If you are using Google Docs it may take a while for the uploaded file to be displayed in the document list Press Refresh as necessary ...

Page 45: ...roller version is 2 or later For information on updating the firmware contact your local authorized Canon dealer The maximum number of prints you can set is 100 The maximum size of a file that can be printed at one time is 50 MB when the file to print has been converted to PDF For Google Docs format files only those files that have been converted to PDF with Google Docs can be printed Thus the fil...

Page 46: ...ize in the paper source set in Paper Drawer Auto Selection On Off in Function Settings Settings Registration is used for printing regardless of the paper size of the file See e Manual Settings Registration included with the machine Color Settings The color settings specified in Settings in Printer Settings in Printer in Function Settings Settings Registration are used for printing regardless of th...

Page 47: ...n screen can be displayed Registering to the Quick Menu can be performed only if the following screens are displayed The log in screen The screen displayed immediately after log in You may not be able to register to the Quick Menu depending on the model of the machine you are using For more information on Quick Menu functions see e Manual Quick Menu included with the machine 1 Log in to a cloud se...

Page 48: ...Registering to the Quick Menu 3 24 3 Using Cloud Services 3 Press Shared If authentication is set Personal can also be used 4 Select the button you want to register press Next ...

Page 49: ... a button name and comment press OK The maximum number of characters you can enter for the button name is 16 on one line and you can use up to two lines The maximum number of characters you can enter for the comment is 26 on one line and you can use up to three lines ...

Page 50: ...Quick Menu 3 26 3 Using Cloud Services 6 Press Close to complete the registration of the Quick Menu button If you want to change the name or comment press Rename The registered button is displayed on the Quick Menu screen ...

Page 51: ...can be used to clarify the cause of errors For information on interpreting log files contact your local authorized Canon dealer Specifying Application Log Settings To generate an application log you must first specify the necessary settings from a computer 1 Start your Web browser log in to the Remote UI as an administrator 2 Click Cloud Portal for imageRUNNER ADVANCE The Application Configuration...

Page 52: ...Application Logs 3 28 3 Using Cloud Services 3 Click Application Logs The Application Log Settings page is displayed ...

Page 53: ... from the following Do not record No application log is generated Information Generates a log of basic information and error related information Debug Generates a log of Cloud Portal for imageRUNNER ADVANCE detailed information Information is selected when Cloud Portal for imageRUNNER ADVANCE is installed ...

Page 54: ...g Deleting Application Logs Follow the procedure below to download or delete an application log 1 Start your Web browser log in to the Remote UI as an administrator 2 Click Cloud Portal for imageRUNNER ADVANCE The Application Configuration page is displayed ...

Page 55: ...Application Logs 3 31 3 Using Cloud Services 3 Click Application Logs The Application Log Settings page is displayed ...

Page 56: ...ownload for the log you want to download from Log List The screen for downloading the file is displayed If you click Download All you can download all of the displayed logs To delete all of the displayed logs click Delete All 5 Click Save to store the file ...

Page 57: ...t Online 4 2 Precautions for Google Docs 4 5 Troubleshooting 4 8 If the Button is Not Displayed on the Main Menu Screen 4 8 If Log In Fails 4 9 If Log In Fails For Google Docs 4 10 List of Error and Warning Messages 4 11 Error Messages Displayed on the Touch Panel Display 4 11 Error and Warning Messages Displayed in Management Applications 4 21 Character Entry Restrictions 4 23 Settings Specified ...

Page 58: ... the machine SharePoint Online Root Certificate Issuer GTE CyberTrust Global Root Friendly name GTE CyberTrust Global Root If you are using the imageRUNNER ADVANCE C5051 C5045 C5035 C5030 or the imageRUNNER ADVANCE C9075 PRO C9065 PRO C7065 C7055 the confirmation screen is displayed when the first digit of the controller version is equal to or higher than 4 If you are using the imageRUNNER ADVANCE...

Page 59: ...he path for the root certificate file to be registered as the CA certificate click Start Installation 5 Select the installed file on the Register CA Certificate screen click Register For information on installing and registering a CA certificate see e Manual Remote UI Security Overwriting and Losing File Data If data is uploaded to one library from multiple machines or computers files with the sam...

Page 60: ...e collection or site to display Register the URL for the site collection or site to display in Site Collection URL If only View Item is registered for the access permission level in the site privileges you cannot log in from the touch panel display To log in set the access permission level in the site privileges to Edit Item or higher Uploading to a Meeting Workspace If you want to upload data to ...

Page 61: ...o be displayed register the root certificates used by Google Account Authentication Service and Google Docs respectively as CA certificates for the machine Google Account Root Certificate Installed in the machine Issuer Class 3 Public Primary Certification Authority Friendly name VeriSign Class 3 Public Primary CA Google Docs Root Certificate Issuer Equifax Secure Certificate Authority Friendly na...

Page 62: ...ocation where you want to save the file File name cannot be longer than 8 characters excluding the file extension cer Registering a CA Certificate 1 Access the Remote UI 2 On the Remote UI portal page click Settings Registration Management Settings Device Management 3 Click CA Certificate Settings Register CA Certificate Install 4 Enter the path for the root certificate file to be registered as th...

Page 63: ...ugh the list in Shared Folder you are not performing communication Google Docs Directory Level Display in Shared Folder Shared Folder Shared Folder Collection a Folder a Collection aa Folder aa Folder aa Collection ab Folder ab Folder ab Collection ac Folder ac Folder ac File ad File ad File ad File ae File ae File ae Collection b Folder b Collection c Folder c A collection in Google Docs in a Web...

Page 64: ...Port Number again For information on specifying the FTP Port Number see Specifying Cloud Service Settings on p 2 2 If the number of MEAP applications running on the machine have exceeded the maximum 19 applets Stop the MEAP applications you do not want to use You can stop MEAP applications from the MEAP Application Management screen in SMS For more information see e Manual MEAP included with the m...

Page 65: ...correct user name and password To use this application the machine and cloud service must be connected via the Internet You can check whether the machine is connected to the Internet by pressing Settings Registration Management Settings License Other Register Update Software Software Management Settings Test Communication from the machine 1 Connect to the cloud service from a computer on the same ...

Page 66: ...ck whether the machine is connected to the network See If Log In Fails on p 4 9 If an incorrect password is repeatedly entered the account will be locked If the account is locked perform the following procedure to unlock the account This section describes how to unlock a locked account 1 Start your Web browser on your computer access the following page For a Google account gmail com https www goog...

Page 67: ...rd again using valid characters Password cannot be longer than 256 characters Cause You entered a password longer than the maximum number of characters and pressed Log In Remedy Enter up to 256 characters for the password Cannot save the login information Cause Could not save login information even if you selected Save Login Information and pressed Login because the storage capacity of the user se...

Page 68: ... could not be accessed because it was moved or deleted or access permission is required Remedy Select another item Cause 4 You pressed Up and the connection to the cloud service was interrupted Remedy Check whether the network is connected and then try performing the operation again Cause 5 The URL that indicates the site that you selected in the document list includes double byte characters that ...

Page 69: ...ssword Required to Open a Document then press OK Enter password Cause You pressed Password to Open Doc on the File Format screen but pressed OK without setting a password Remedy Enter the password press OK Invalid characters are included in the password Please enter it again Cause You entered invalid characters for the password in Password to Open Doc on the File Format screen and pressed OK Remed...

Page 70: ...You pressed a key on the control panel of the machine Settings Registration Status Monitor Cancel Counter Check Volume Settings key after you pressed Start Scanning Remedy Do not press a key on the control panel of the machine while scanning a document Cause 5 The login user of the machine was changed after you pressed Start Scanning Remedy Do not change the login user of the machine while scannin...

Page 71: ...re memory available and then perform the operation again Enter the folder name Cause You pressed OK on the New Folder screen without entering the folder name Remedy Enter the folder name press OK Invalid characters are included in the folder name Please enter it again Cause You entered invalid characters for the folder name on the New Folder screen Remedy Enter the folder name again using valid ch...

Page 72: ...ame you entered on the New Folder screen exceeded the 260 character limit Cause 5 The selected directory has insufficient available memory Remedy Perform the operation again in a directory that allows you to create a folder Could not upload the file Cause 1 An unexpected error occurred while uploading the data Remedy Check whether the network is connected and then try uploading again Cause 2 You h...

Page 73: ...ter Log in to a cloud service download the PDF file you want to print and print it from your computer Could not print because an error occurred Cause An unexpected error occurred during printing Remedy Try performing the operation again If the error occurs repeatedly contact your local authorized Canon dealer An error occurred during printing Cause 1 The maximum number of printed sheets was reache...

Page 74: ...ou entered a user name longer than the maximum number of characters and pressed Log In Remedy Enter up to 320 characters for the user name Note that if the administrator has selected Set a default domain in the application settings the domain name the portion including and following the symbol is automatically entered Enter up to 320 characters for the user name including the automatically entered...

Page 75: ... is a folder in the selected directory with the same name as the name you entered for Folder Name on the New Folder screen Remedy Assign a different name to the folder and create the new folder Could not create a folder The parent folder may have been moved or deleted or it may require access permission Cause 1 Could not create the folder because you do not have permission to create a folder in th...

Page 76: ...enter it again Cause You entered invalid characters in E Mail Address and pressed Log In Remedy Enter the e mail address again using valid characters E mail address cannot be longer than 320 characters Cause You entered an e mail address longer than the maximum number of characters and pressed Log In Remedy Enter up to 320 characters for the e mail address Note that if the administrator has select...

Page 77: ... Access method is incorrect Cause You tried to access a page that does not exist Remedy Access the correct URL A system error occurred Cause A system error occurred Remedy 1 Log in to the management application again as the administrator Remedy 2 Restart the machine If the error occurs repeatedly contact your local authorized Canon dealer Cannot use because the number of bootable applications has ...

Page 78: ...ession information Cause 3 The Auto Clear mode was activated when this application was displayed on the touch panel display and with the following settings specified on the machine Default Authentication is set as the login service The System Manager Settings are set and Department ID Management is set to Off Default Screen at Startup in Preferences Settings Registration is set to a setting other ...

Page 79: ... to 50 characters Also you cannot use the following characters according to the conditions described below If you are using SharePoint Online Folder Name Characters match these character strings AUX COM1 COM2 COM3 COM4 COM5 COM6 COM7 COM8 COM9 CON forms LPT1 LPT2 LPT3 LPT4 LPT5 LPT6 LPT7 LPT8 LPT9 NUL PRN including multiple apostrophes in succession Included in a character string multiple periods ...

Page 80: ...totype ldf licx lnk mad maf mag mam maq mar mas master mat mau mav maw mda mdb mde mdf mdt mdw mdz msc msgx msh msh1 msh1xml msh2 msh2xml mshxml msi msp mst ops pcd pif prf prg printer pst refresh reg rem resources resx rules scf scr sct sd sdm sdmDocument shb shs shtm shtml sitemap skin soap stm svc url vb vbe vbproj vbs vjsproj vsdisco webinfo ws wsc wsf wsh xoml _Archivos _Arquivos _Bestanden _...

Page 81: ...M6 COM7 COM8 COM9 CON LPT1 LPT2 LPT3 LPT4 LPT5 LPT6 LPT7 LPT8 LPT9 NUL PRN Included at the end of a character string Settings Specified in Management Applications If you specify cloud service settings via a Web browser on a computer you can enter up to 256 characters for each item The character restrictions for each setting are described below Default Domain Only alphanumeric characters periods an...

Page 82: ... To identify a certified user a user name and password are required for authentication Login services for machine include Default Authentication Department ID Management and SSO H Single Sign On H MEAP Application Application that runs on MEAP Multifunctional Embedded Application Platform Installed using an application file with the jar extension and a license file with the lic extension Microsoft...

Page 83: ...n to the machine Users belonging to up to 200 trusted domains in addition to users belonging to the domain which includes the machine can be authenticated Local Device Authentication A user authentication system which only uses the machine The users to be authenticated are registered managed using a database inside the machine Domain Authentication Local Device Authentication A user authentication...

Page 84: ...ment 4 26 Direct Print Kit for PDF XPS 1 7 Document List 3 8 F Folder Path 3 8 FTP Port Number 2 5 G Glossary 4 26 Google Docs 4 26 Document List 3 11 File format 1 3 Logging in to 3 5 Precautions 4 5 I If Log In Fails 4 9 If Log In Fails for Google Docs 4 10 If the button is not displayed on the Main Menu screen 4 8 Installing 1 6 L List of Error and Warning Messages Management Application 4 21 T...

Page 85: ...SAML 4 26 SharePoint Online Document List 3 9 File format 1 3 Logging in to 3 2 Precautions 4 2 SMS 4 26 SSO H Single Sign On H 4 27 Supported models 1 4 System Requirements 1 5 T Troubleshooting 4 8 U Uninstalling 1 6 Universal Send Advanced Feature Set 1 7 Universal Send Security Feature Set 1 7 Uploading scanned data 3 14 Upload Settings 3 8 User Name 3 8 ...

Page 86: ...Glossary 4 30 4 Appendix ...

Page 87: ......

Page 88: ...ttp www canon europe com for details on your regional dealer CANON LATIN AMERICA INC 703 Waterford Way Suite 400 Miami Florida 33126 U S A CANON AUSTRALIA PTY LTD 1 Thomas Holt Drive North Ryde Sydney N S W 2113 Australia CANON CHINA CO LTD 15F Jinbao Building No 89 Jinbao Street Dongcheng District Beijing 100005 China CANON SINGAPORE PTE LTD 1 HarbourFront Avenue 04 01 Keppel Bay Tower Singapore ...

Reviews:

No comments

Brands by name

Popular brands

Load more brands