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Appendices
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FilmGet FS User’s Guide
FilmGet FS Error Messages
If the following error messages appear while using FilmGet FS, look on the referenced page for the
relevant error message.
List of Error Messages (Windows/Macintosh)
Q1
Device not found. Check the following items.....................................................106
Q2
This scanner doesn’t support multi-hosting. Please connect it to only one PC
to use it. .................................................................................................................106
Q3
Processing failed because of insufficient memory............................................106
Q4
Disk access failure. Check disk...........................................................................106
Q5
An error occurred while scanning. Rescan?......................................................107
Q6
Film holder malfunction. Please reinsert film holder. .......................................107
Q7
Can’t eject film holder. Please remove film holder manually. ...........................107
Q8
Do not touch the film holder while a scan is in progress. ................................107
Q9
The cartridge chamber lid on the IX240 film cartridge holder is open. ...........107
Q10
Film data error. Check film. ..................................................................................107
Q11
Please check the film............................................................................................107
Q12
Please close the front door. .................................................................................107
Q13
Do not touch the front door while a scan is in progress...................................107
Q14
Dust/scratch removal failed. ................................................................................108
Dust/scratch removal failed because volume was too great to process. ........108
Q15
Transmission error. Close the application programs that are running and
restart the computer. ............................................................................................108
Q16
Scanner malfunction. Contact a service center. ................................................108
Q17
Size of combined image files exceeds the maximum setting. Reduce the input
resolution or the number of frames selected, or make the Crop Frame smaller. ...... 108