Canon C3000 - MultiPASS Color Inkjet Printer User Manual Download Page 204

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10-2 Troubleshooting

Chapter 10

If you need to contact Canon directly, make sure you have the following

information:

❍

Product nameMultiPASS C3000

❍

Serial number

❍

MultiPASS Desktop Manager version number

❍

Place of purchase

❍

Nature of problem

❍

Steps you have taken to solve the problem and the results

The serial number is located on the label on the back of the unit:

The version number of MultiPASS Desktop Manager is included in the

About information. In the Desktop Manager, click Help and then click

About.

CANON INC.(DA1)

RS5-8658

MADE IN JAPAN

NO.

X X X X X X X X

SERIAL
NUMBER

MPC-3000—USERS MANUAL/V000/07-97

A250_7-01

Summary of Contents for C3000 - MultiPASS Color Inkjet Printer

Page 1: ...MultiPASS C3000 Electronic User s Manual ...

Page 2: ...r warranties concerning the products described Your MultiPASS C3000 and the software media included with your system have been sold to you subject to the limited warranties set forth in the warranty and license agreement enclosed with the respective product All software is licensed AS IS as described in the license agreement enclosed with the software media Further CCSI reserves the right to make ...

Page 3: ... dial telephones A dedicated extension off a PBX unit without Call Waiting can be used with your MultiPASS C3000 Key telephone systems are not recommended because they send non standard signals to individual telephones for ringing and special codes which may cause a fax error C Power Requirements This equipment should be connected to a standard 120 volt AC three wire grounded outlet only Do not co...

Page 4: ...ly with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However...

Page 5: ...quivalent Use one line per unit DDD DIRECT DISTANCE DIAL LINE or IDDD INTERNATIONAL DIRECT DISTANCE DIAL LINE IF YOU COMMUNICATE OVERSEAS N Canon recommends an individual line following industry standards e g the 2500 touch tone or 500 rotary pulse dial telephones A dedicated extension off a PBX unit without Camp On signals is also permissible with your MultiPASS C3000 Key telephone systems are no...

Page 6: ... to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas CAUTI...

Page 7: ...sing your MultiPASS C3000 User s Manual This manual offers detailed information on how to operate your MultiPASS C3000 It includes how to use the MultiPASS C3000 as a monochrome or color printer stand alone plain paper fax PC fax copier and scanner It includes maintenance troubleshooting and specifications Conventions This User s Manual uses the following conventions to alert you to information th...

Page 8: ...in this typeface START COPY The names of lights you see appear in this typeface IN USE What you see in the LCD display appears in this typeface REGISTRATION When you type something on your computer it appears in this typeface DIR P In general the MultiPASS Desktop Manager screens and the MultiPASS Printer Driver screens you see in this manual are from Microsoft Windows 95 ...

Page 9: ... Document 2 5 Printer Setup Within Windows 2 6 Opening the Printer Properties Dialog Box in Windows 95 2 6 Using the Printer Driver in Windows 95 2 7 Accessing the Printing Options Within Windows 3 1 2 7 Using the Windows Tabs 2 8 Specifying Your Printing Options 2 10 Recommended Graphics Settings 2 11 Using the Setup Analyzer 2 12 Printing Speed Versus Color 2 13 For Quick Color Printing 2 13 For...

Page 10: ...rting an Address Book 3 15 Exporting the Address Book 3 17 Setting Up Your Speed Dial Assignments 3 18 Assigning an Individual Recipient to a Speed Dial Code 3 19 Defining a Group Speed Dial Code 3 20 Using the Fax Log 3 21 Displaying the Fax Log 3 21 Viewing a Fax Listed in the Fax Log 3 22 Printing the Fax Log 3 22 4 Sending Faxes With the MultiPASS C3000 Sending a Document 4 2 Regular Dialing 4...

Page 11: ...ments Manually Manual Mode 5 3 Using an Answering Machine Ans Machine Mode 5 4 Printing Documents Received in Memory 5 5 Receiving While Registering Copying or Printing 5 6 Receiving Faxes to the MultiPASS Desktop Manager 5 6 Receiving a Fax into the In Box 5 7 Printing a Received Fax When Your Computer Is Off 5 7 Using the Distinctive Ring Pattern Detection DRPD Feature 5 8 Types of Ring Patterns...

Page 12: ...n 7 25 Exporting the Document 7 25 Printing the Document 7 26 Adjusting the Document Viewer Default Options 7 27 8 Setup and Other Utilities in the Desktop Manager Setting Up MultiPASS C3000 Options in the Desktop Manager 8 2 Setting Up Preferences 8 3 Setting Up Send Fax Options 8 4 Setting Up Receive Fax Options 8 7 Setting Up Speed Dial Assignments 8 11 Making a Phone Call From the Desktop Mana...

Page 13: ... 10 Troubleshooting Paper Jams 10 3 Jams in the Automatic Document Feeder ADF 10 3 Jams in the Sheet Feeder 10 5 LCD Messages 10 6 Information Messages 10 6 Error Messages 10 8 Printing Problems 10 10 Faxing Problems 10 17 Telephone Problems 10 20 Copying Problems 10 20 Technical Notes 10 21 Windows Printing System Users 10 21 MultiPASS Hardware Cannot Initialize 10 21 Memory Clear Report 10 23 Ap...

Page 14: ...x xi iv v Appendix B Using the MultiPASS C3000 as a Stand alone Fax LCD Menu System B 1 Entering Information in the MultiPASS C3000 B 2 Entering Your User Information B 2 Glossary G 1 Index I 1 ...

Page 15: ...SS C3000 will provide all you need in one machine Color Bubble Jet printer plain paper fax PC fax copier and scanner This chapter introduces you to the MultiPASS C3000 It includes Getting help from Canon Examining the main components of the unit Using the operator panel Loading paper in the sheet feeder Preparing documents for faxing copying or scanning Introduction 1 Introduction ...

Page 16: ...1 757 413 2848 Speak to a technician currently 24 99 during holidays and days hours not listed above regarding urgent product questions or for products no longer under warranty 1 800 423 2366 E mail support via the Canon Computer Systems Inc Web site www ccsi canon com 24 hour toll free Fax Retrieval System 1 800 526 4345 24 hour Bulletin Board Service 1 757 420 2000 Support program specifics subj...

Page 17: ...ent service options available to you Save the warranty and keep your sales receipt for proof of purchase In the event that your MultiPASS C3000 needs servicing you will need your proof of purchase to obtain warranty service Be sure to fill out the Registration card and send it in This will help Canon give you better support and warranty service If you seem to have a problem try to solve it by refe...

Page 18: ...ENT FEEDER ADF AND PRINTER COVER HOLDS DOCUMENTS TO BE SCANNED UP TO 20 SHEETS OPERATOR PANEL USE TO CONTROL THE MultiPASS C3000 SHEET FEEDER HOLDS 100 SHEETS OF PLAIN PAPER OUTPUT TRAY HOLDS PRINTED DOCUMENTS AS THEY EXIT THE MultiPASS C3000 OUTPUT TRAY EXTENSION HOLDS PRINTED DOCUMENTS AS THEY EXIT THE MultiPASS C3000 DOCUMENT SUPPORT HOLDS SCANNED DOCUMENTS AS THEY EXIT THE MultiPASS C3000 PAPE...

Page 19: ...duction 1 5 Introduction Back View Inside the Printer Area LINE JACK TELEPHONE ANSWERING MACHINE JACK PARALLEL CABLE CONNECTOR MANUAL FEED SLOT POWER CORD CONNECTOR PAPER THICKNESS LEVER CARTRIDGE HOLDER PRINTER COVER ...

Page 20: ...eceive Mode set during installation overrides this setting LCD display Displays messages and prompts during operation Displays selections text numbers and names when registering information 1 2 ABC 3 DEF 4 5 JKL GHI 6 MNO 7 8 TUV PRS 9 WXY 0 OPER TONE SYMBOLS REDIAL PAUSE RECEIVE MODE RESOLUTION ALARM STOP CODED DIAL START COPY 1 2 3 4 5 6 PRINTER RESET CARTRIDGE FUNCTION RESUME 1 2 3 5 9 14 15 3 ...

Page 21: ...its home position RESUME button Press when you want to resume printing PRINTER RESET button Press to reset the printer Arrow buttons Use to scroll through menu selections or to move the cursor when registering data STOP button Press to cancel sending receiving or any other operation ALARM lamp Flashes when an error occurs when the MultiPASS is out of paper or ink or when received faxes are stored ...

Page 22: ...eiving faxes use plain paper such as copier paper When the message LOAD PAPER appears in the LCD display you need to add paper to the sheet feeder The sheet feeder holds approximately 100 sheets of plain paper For best results fan the paper before loading it Always fan a stack of paper along the edge that will feed into the MultiPASS first Pull the paper rest up until it stops Make sure the paper ...

Page 23: ...andard letter legal or A4 size paper Follow these guidelines to prepare your documents Do not attempt to feed the following types of documents into the MultiPASS C3000 wrinkled or creased paper curled or rolled paper torn paper carbon paper or carbon backed paper coated paper onion skin or thin paper CAN ON INC TAMA GAW A PLAN T 3 16 1 SHIM ONO GE TAKA TUKU KAW ASAK I SHI KANA GAW A 213 JAPA N PHO...

Page 24: ...ent that will not feed into the MultiPASS C3000 You can then feed the copy Do not feed documents with pages that are different sizes or of different thicknesses Loading the Document You can load up to 20 letter or A4 size sheets and up to 10 legal size sheets at a time into the Automatic Document Feeder ADF For a multiple page document fan the sheets and tap the document on a flat surface to even ...

Page 25: ...to the width of the document The MultiPASS C3000 automatically feeds the pages one by one from the bottom If you have problems feeding multiple page documents insert the pages one at a time into the ADF This stacks the pages on a slant so they feed correctly into the ADF Do not attempt to stack more than 20 sheets in the ADF A4 LTR Feed the document ...

Page 26: ...er you can use the MultiPASS C3000 for all your printing needs This chapter describes Paper handling Installing a printer driver Printing a document Printer setup within Windows Printing speed versus color Setting the paper thickness lever Printer settings for various print media Loading paper Printing on envelopes Printing on Canon Specialty Papers 2 Printing With the MultiPASS C3000 ...

Page 27: ...photograph Use this paper with the BC 22 Photo BJ Cartridge to produce photo realistic prints from your printer Select Glossy Paper in the printer driver when you have this paper loaded High Resolution Paper The Canon High Resolution Paper HR 101 is designed to produce photo realistic quality output with sharp and vivid graphics For best results use the optional BC 22 Photo BJ Cartridge to produce...

Page 28: ...iant high intensity color images suitable for business presentations design work or professional reports Back print film is printed on the back nonglossy side of the film in mirror image and then viewed from the front or glossy side using a backlighting device For more details ask a Canon Authorized Dealer for information or refer to the manual supplied with the film High Gloss Film The Canon High...

Page 29: ...aper than meets the specifications for this printer Printing with a paper that is thick enough to come in contact with the print head nozzles may damage the BJ cartridge Installing a Printer Driver Before you can use any type of printer with your computer you must install a printer driver The printer driver tells the computer what kind of a printer you are using The printer driver also controls th...

Page 30: ...re Start the program you are using to create the document and open the document you want to print Choose Print Setup from the File menu Click on the Properties or Setup button if you want to make any adjustments as appropriate for printing your document See Printer Setup Within Windows for details Select OK to close the Print Setup dialog box After making any necessary changes to the printing para...

Page 31: ...certain options directly from the printer driver you only need this information if your application does not control printing Opening the Printer Properties Dialog Box in Windows 95 You can open the Properties dialog box in one of the following ways From within any Windows application you can select the Print or Print Setup command From the Printers folder you can select the printer and then selec...

Page 32: ...his s command Click and then click an item Press F1 Accessing the Printing Options Within Windows 3 1 You can access the printing options from the Printers dialog box in the Control Panel or you can select the Print Setup option available from the File menu of most applications that run in Windows N If the Print Setup option does not appear in the File menu for your application refer to the user s...

Page 33: ... or a separator page You see this tab when you open the Properties dialog box from the Printers folder not from within a Windows application Details Windows 95 only This tab allows you to specify printer port settings spool settings and time out settings You see this tab when you open the Properties dialog box from the Printers folder not from within a Windows application DEFINE THE PRINTER S PORT...

Page 34: ...ws you to specify print quality color model and print model The printing options on this tab are the same for both Windows 95 and Windows 3 1 However the Image Color Matching feature is available in Windows 95 only SPECIFY TYPE OF PAPER SPECIFY PAGE ORIENTATION SPECIFY SIZE OF PAPER SPECIFY PAPER FEED METHOD ENABLE OR DISABLE IMAGE COLOR MATCHING WINDOWS 95 ONLY ENABLE OR DISABLE FINE MODE SPECIFY...

Page 35: ...find out about the settings available for each printing option To move between the Windows tabs click on any of the tabs To select the settings and exit click the OK button To cancel your setting selections on a tab click the Cancel button To save your settings without exiting click the Apply button To access the Help file click on the Help button When you move the mouse cursor over one of the pri...

Page 36: ...lower than B W but and graphic output 360 360 dpi better grayscale quality High quality High and Fine Monochrome Slower than Standard but photograph and 720 360 dpi optimizes B W grayscale graphic output quality Fast color output Draft Color Uses less ink Output 180 180 dpi quality is draft Color output Standard Color Fast color printing but 360 360 dpi quality is not optimized High quality High a...

Page 37: ...d symbol to disable it When you exit the printer driver and accept your printing settings by clicking the OK button the Setup Analyzer if enabled checks to see if any of your settings are contrary to the recommended settings If there are inconsistencies a dialog box similar to this appears The inconsistencies appear with check boxes You can use the dialog box buttons to select or deselect the inco...

Page 38: ...peed up the overall printing process For Quick Color Printing In the MultiPASS Printer Driver for Windows choose the following printing operations These selections allow the printer driver to interpret and translate 256 colors which will increase your printing speed However your print quality will not be optimized Media Type Plain Paper Print Quality Standard Fine is off Color Model Color Print Mo...

Page 39: ... may increase your printing speed by as much as 25 depending on the computer you are using Add a permanent swap file in Windows 3 1 Under the 386 Enhanced icon in the Windows Control Panel add or create a permanent swap file that is from 4 MB to 9 MB The computer will be able to prepare the print file faster See your Windows documentation for instructions Avoid diffusion halftones In the Custom Se...

Page 40: ...Limit the number of colors on each page The computer will need to calculate and transmit fewer dots Too many colors can make the image confusing and less effective as well as cause the print speed to slow down Use primary colors when printing presentation graphics Use black cyan yellow magenta blue green and red when possible The computer will need to calculate and transfer less dot information Us...

Page 41: ...J Cartridge Left for the optional BC 20 Black BJ Cartridge Right for heavier weight print media or envelopes N Be sure to check this lever when you change BJ cartridges and before and after printing on heavier weight print media or envelopes In k Cartrid ge BCl 21 Color Made in Japan Ink C artridge B C l 21 B lack M ade in Japan DO NOT TOUCH THE GUIDE RAIL DO NOT TOUCH THE RIBBON CABLE DO NOT TOUC...

Page 42: ... 6 MNO 7 8 TUV PRS 9 WXY 0 OPER TONE SYMBOLS REDIAL PAUSE RECEIVE MODE RESOLUTION ALARM STOP CODED DIAL START COPY 1 2 3 4 5 6 PRINTER RESET CARTRIDGE FUNCTION RESUME Press the CARTRIDGE button to move the cartridge holder to the center of the unit 2 Open the printer cover by grasping the paper guides and lifting up 1 CARTRIDGE BUTTON ...

Page 43: ...according to the BJ cartridge and paper type See page 2 19 Press CARTRIDGE again to move the cartridge holder back to its home position Close the printer cover Complete the operation 4 In k Cartrid ge BCl 21 Color Made in Japan Ink C artridge B C l 21 B lack M ade in Japan Set the paper thickness lever 3 ...

Page 44: ...201 High Resolution Center Auto Approx 10 Paper HR 101 T Shirt Transfers Right Auto or 1 TR 101 Manual Greeting Cards Right Manual 1 GC 101 Bubble Jet Paper Center Left Auto Approx 100 LC 301 Fabric sheet Center Auto or 1 FS 101 Manual Back Print Film Center Auto 10 BF 102 High Gloss Film Right Manual 1 HG 101 CF 102 Center Auto 50 Transparencies Other heavier weight Right Manual 1 print media Env...

Page 45: ...0 sheets of back print film in the sheet feeder However these special media may not advance correctly under unusual environmental conditions such as extreme temperatures or humidity If you have trouble with special papers becoming skewed or feeding multiple sheets do not stack them in the sheet feeder Load them one sheet at a time Automatically Feeding Paper Center for the BC 21 Color BJ Cartridge...

Page 46: ...h the MultiPASS C3000 2 21 Printing For best results fan the paper before loading it Always fan a stack of paper along the edge that will feed into the printer first Fan the paper 3 Pull the paper support up until it stops 2 ...

Page 47: ...s may cause the paper to misfeed or jam If your printed page contains lots of graphics the ink on the page may be damp due to the print density Remove the page right away and allow the ink to dry The capacity of the paper output tray is 20 sheets of paper To reduce paper jams remove paper from the output tray before the count reaches 20 If paper curls after printing remove it immediately otherwise...

Page 48: ...d pages the ink may need time to dry Within two to three seconds the ink becomes smudge resistant After drying for several minutes the ink becomes water resistant Do not try to load paper into the sheet feeder beyond the paper limit mark or the tab on the right side of the sheet feeder stacking too much paper may cause paper feeding or printing problems Make sure there are no gaps between the stac...

Page 49: ...90 g m2 to 105 g m2 If you are manually feeding heavier weight print media set the paper thickness lever to the right If you are using Windows you must select Manual Feed in the MultiPASS Printer Driver for the printer to accept manually fed paper Start your print operation 2 Check the paper thickness lever 1 DO NOT TOUCH THE GUIDE RAIL DO NOT TOUCH THE RIBBON CABLE ...

Page 50: ... with the left edge of the manual feed slot Hold the sheet for about two seconds until it feeds automatically The printer will automatically load the paper into position After printing on thick paper or envelopes set the paper thickness lever inside the printer back to the left or center position before printing on other paper types When you are prompted insert the single sheet 3 ...

Page 51: ...COM10 and DL The following envelopes are not recommended because they may cause jams or smears or may damage your printer Envelopes with windows holes perforations cutouts and double flaps Envelopes made with special coated paper or deeply embossed paper Envelopes using peel off sealing strips Envelopes in which letters have been enclosed When you are ready to print on envelopes follow these steps...

Page 52: ...irm surface and press down firmly on the edges to make the folds crisp Press all the way around the envelopes to remove any curls and expel air from inside the envelopes Make sure the flaps of the envelopes are flat and not curled Prepare the envelopes 2 PRESS DOWN FIRMLY ON THE EDGES OF THE FLAP ...

Page 53: ...he stack of envelopes Insert the envelopes with the print side up Feed the top of the envelope return address portion into the sheet feeder first Make sure the back flap is toward the sheet feeder Now you can start your print operation CAN ON INC TAMA GAWA PLAN T 3 16 1 SHIMO NOGE TAKA TUKU KAWA SAKI SHI KANA GAWA 213 JAPAN PHON E 044 811 2 111 PA R AV ION Insert the 3 ...

Page 54: ... film back print film high gloss film and glossy photo paper follow these guidelines When automatically feeding transparencies or back print film remove each sheet after it is delivered Do not allow film sheets to stack up Let the printed sheets of film or paper dry completely before storing them Paper type Drying time Canon Glossy Photo Paper GP 210 10 minutes Canon Fabric Sheet FS 101 1 hour Can...

Page 55: ...dling the film To avoid fading do not expose the printed film to prolonged sunlight Store unused papers and films flat Do not remove papers from their protective packaging until you are ready to use them Store unused film at temperatures between 59 F to 86 F 15 C to 30 C The relative humidity should be between 10 and 70 Uncurling Back Print Film If Back Print Film becomes curled follow these steps...

Page 56: ... the film too tight The film and paper rolled together should be about one inch 2 5 cm in diameter You may want to fasten the roll with a small piece of tape Keep the film rolled up for about five minutes 3 Roll the film and paper up in the direction opposite the curl 2 ...

Page 57: ...document as it exits the MultiPASS C3000 The guides keep the sheet from sagging as it exits and pulling through the unit which can lead to poor print quality Lift both paper output guides until they are vertical Always lift both output guides When the output guides are raised the output tray can hold a maximum of 20 sheets When you finish using the BC 22 Photo BJ Cartridge with High Resolution Pap...

Page 58: ...ut After using a package of High Resolution Paper 200 sheets you need to use the cleaning sheet enclosed with the paper to remove paper dust from the printer s rollers this will help prevent paper feed problems Make sure the paper thickness lever is to the center Remove the two pieces of tape from the sheet 2 In k Cartrid ge BCl 21 Color Made in Japan Ink C artridge B C l 21 B lack M ade in Japan ...

Page 59: ... cleaning sheet Make sure the Canon MultiPASS C3000 Printer is set as the default Start WordPad from the Accessories program group Click the Print button on the toolbar The printer feeds the sheet and then ejects it Use a cleaning sheet once only N To feed the cleaning sheet you can use any word processing program to print a blank page Use WordPad to 4 Insert the cleaning sheet 3 ...

Page 60: ... guidelines To avoid paper jams smearing and other problems do not open the printer s cover during printing Do not touch newly printed fabric sheets until the ink is completely dry This takes about one hour N Do not use the fixing agent that comes with the Fabric Sheet FS 101 This agent is NOT needed when printing with the MultiPASS C3000 Printing On a Fabric Sheet Make sure the paper thickness le...

Page 61: ... You may also want to select Fine mode Start the print operation from your Windows application Let the printed fabric sheet set for about one hour to allow the ink to completely dry When dry peel the film backing from the printed fabric sheet Wash the printed fabric sheet for about three minutes under lukewarm running water to remove extra ink Hang the fabric sheet up to dry it again Iron the drie...

Page 62: ... store the names and fax numbers for individuals and groups to whom you repeatedly send faxes Folders that hold your faxes and scanned documents This chapter describes Starting the MultiPASS Desktop Manager Exploring the MultiPASS Desktop Manager window Using the Desktop Manager folders Viewing documents in the Desktop Manager Setting up the Address Book Setting up speed dialing Using the Fax Log ...

Page 63: ... and the MultiPASS C3000 When you exit the Desktop Manager you close only the Desktop Manager window Any documents you have set up to PC fax or print remain active The Status Monitor which tracks the progress of your active jobs also remains open and active Windows 95 Users After it is installed the MultiPASS Desktop Manager is an option on the Canon MultiPASS C3000 menu Click the Start button and...

Page 64: ...was automatically created during installation From the Program Manager double click the Canon MultiPASS C3000 icon You see this program group In the Canon MultiPASS C3000 program group double click the MultiPASS Desktop Manager icon Exploring the MultiPASS Desktop Manager Window When you start the MultiPASS Desktop Manager you see a screen similar to this MENU BAR TOOLBAR FOLDERS LIST COMMAND BAR ...

Page 65: ...e your fax and scan documents The list contains both system defined folders provided automatically when you install the software and user defined folders System defined folders include In Box Out Box Scans Sent Fax and Trash User defined folders are folders you can create yourself Work Area The work area appears to the right of the folders list and displays one of the following Documents within th...

Page 66: ...ument as though the item had been dragged to the command icon Status Line The status line displays information about the selected folder or document such as the name of the folder or document and its creation date You cannot edit this information If the Address Book is open the status line displays information about the selected Address Book entry Closing the Desktop Manager When you exit the Desk...

Page 67: ...folder or delete it In Box The In Box folder stores all incoming faxes received by the Desktop Manager Each received fax displays with a system assigned name fax nnnn where nnnn is a number of up to four digits which is unique within the Desktop Manager You can later change the name to something more descriptive Out Box The Out Box folder is a chronological list of jobs you want to process The job...

Page 68: ... sent as faxes If the fax had not been marked for deletion after sending the sent fax is automatically moved from the Out Box folder where the fax job is processed to the Sent Faxes folder By having sent faxes moved to their own folder you can better track your completed fax communications and reserve the Out Box folder for jobs to be processed Trash The Trash folder holds any documents that you w...

Page 69: ...ocuments contained within the folder To open a folder simply click the desired folder in the folders list If the number of documents within a folder exceed the available work area horizontal and or vertical scroll bars appear You can then scroll the work area to view your documents The documents are presented within the open folder as a list Each document on the list displays an icon representing ...

Page 70: ...the listed documents in the user defined folders Typically documents in user defined folders are sorted alphabetically by name You can sort the documents based on criteria corresponding to the column labels displayed at the top of the list such as type name number of pages size and date Sorting by page size or date and time displays the documents with the largest document or most current document ...

Page 71: ... Address Book entry type individual or group name and address information and phone and fax numbers Address Book entries can be sorted based on a chosen column of information Status Line The status line displays additional information about the selected Address Book entry based on whether the selected entry is an individual entry or group entry Command Buttons You use the command buttons to perfor...

Page 72: ...isted in the Address Book Group A group entry identifies the two or more individual Address Book entries to whom you repeatedly send the same fax For example you can set up a group to include those individuals involved in a particular business project When you specify the group entry as the fax recipient on your fax the fax is sent to each individual in the group Sorting the Address Book The Addre...

Page 73: ...y the contact s first and last names and fax number Optionally if you want the information available for a fax cover page you can provide the contact s phone number title company address and any comments To add an individual entry click the New Individual button on the toolbar To edit an individual select the Address Book entry and click the Edit button ...

Page 74: ...Space Display only characters space cannot be used at the beginning of a number Be sure to include all numbers that need to be dialed for example 1 714 555 2222 If you entered an Outside Line Prefix number such as 9 in the Phone Fax Setup dialog box do not enter it here If adding a new entry click Add If editing an entry click Replace Adding and Editing a Group Address A group address contains add...

Page 75: ... remove an entry from the group click the entry in the group list box and click Remove In the Comments box you can enter a note for this group entry If adding a new group click Create If editing a group click Replace Using a Group Address When you specify a group address when sending a fax the individual addresses for the contained group are listed If you specify more than one group address for a ...

Page 76: ...fields in the text file are separated by tabs the text file extension must be TXT You must save your text file as a comma or tab separated text file before you import it into the MultiPASS Desktop Manager For more information about saving your text file see your application s documentation If you attempt to import information from an improperly formatted text file the system alerts you to a proble...

Page 77: ...es you to reassign the column titles where necessary To remove a field name from the column heading drag the column heading text off the dialog box To assign the correct name drag the titled button to the column title When the appropriate names appear at the top of each column click Import Click Import 4 Assign the appropriate name to each column as the title 3 In the Import Address Book dialog bo...

Page 78: ...s information in the text file separated by tabs the text file extension is TXT You see this screen In the Assign Field Names dialog box the address information is listed in columns with a column title that identifies the type of information within the column You can reassign the column titles where necessary To remove a field name from the column heading drag the column heading text off the dialo...

Page 79: ... Setting Up Your Speed Dial Assignments To set up speed dialing you use the fax recipients set up in your Address Book and assign the desired individual recipients to speed dial codes If you have not set up the recipient in the Address Book you can add the recipient while creating speed dial assignments You can also set up a group speed dial by assigning two or more individual speed dial assignmen...

Page 80: ...ess Book list box select the recipient that you want to assign to a speed dial code Select the speed dial code to which you want to assign the Address Book and click Add To remove a recipient from a speed dial code In the speed dial list box select dial assignment and then click Remove To print the speed dial assignment list Click the Print List button To add a recipient to the Address Book Click ...

Page 81: ... speed dial code On the Speed Dial tab make sure the desired recipients for your group are set up as individual speed dial assignments Select the speed dial code to which you want to assign the group of recipients and click Group Dial In the Group Dial dialog box enter a name for the group assignment in the Group Name box ...

Page 82: ...p click Cancel Using the Fax Log The Fax Log contains a list of the fax activity faxes sent and received for the last two months Each fax is listed with historical information such as transmission status date and time the fax was sent or received the recipient of the fax and the number of pages You can use the Fax Log for a variety of reasons such as reviewing the error status of a PC fax that fai...

Page 83: ...in the Desktop Manager Document Viewer For information on using the Document Viewer refer to Chapter 7 Working With Documents in the Desktop Manager Printing the Fax Log In the Fax Log dialog box click Print In the Print dialog box specify the desired print options and click OK The report provides a hard copy of the Fax Log information displayed in the Fax Log dialog box ...

Page 84: ...at supports printing Before sending faxes you may want to set up the numbers you plan to use for automatic dialing methods such as one touch speed dialing To do this you first set up your Address Book then you assign speed dialing numbers See Setting Up the Address Book on page 3 9 This chapter describes Sending a document Sending a document to more than one location Adjusting the quality of your ...

Page 85: ...ng Regular Dialing Place the document face down in the Automatic Document Feeder ADF See page 1 9 The LCD display shows how much of the unit s memory is in use then displays the current resolution and then the message DOCUMENT READY Change the resolution if necessary See page 4 12 Use the numeric buttons to dial the number TEL 555 7899 1 2 ABC 3 DEF 4 5 JKL GHI 6 MNO 7 8 TUV PRS 9 WXY 0 OPER TONE ...

Page 86: ...MultiPASS C3000 automatically redials if the receiving fax does not answer if the line is busy or if a transmission error occurs You can specify the number of times it redials using the Automatic Retries option in the Send Fax dialog box of the MultiPASS Desktop Manager see page 8 4 If all redial attempts fail the MultiPASS C3000 beeps intermittently for a few seconds If this happens check the fax...

Page 87: ... one touch speed dialing button assigned to the number you wish to fax to OR Press CODED DIAL and enter the appropriate two digit coded speed dialing code If a number is not registered for the button or codes the LCD displays NO TEL message Make sure you pressed the correct button or entered the correct code and that the number you want to dial is entered correctly TEL 11234445555 1 2 ABC 3 DEF 4 ...

Page 88: ...n the operator panel to remove the document from the ADF see page 10 3 Sending a Document Using Group Dialing Place the document face down in the ADF Press the one touch speed dialing button or press CODED DIAL and the code under which you registered the group The MultiPASS C3000 starts scanning your document into memory five seconds after you select the group to which you will send the fax even i...

Page 89: ...ns Make sure the document is in the ADF Automatic The MultiPASS C3000 automatically redials if the first attempt at sending fails for example if the line is busy The unit redials twice and the time between redials is two minutes These are the default settings The LCD displays AUTO REDIAL and the transaction number while the MultiPASS C3000 is redialing If the MultiPASS C3000 fails to make a connec...

Page 90: ...r an Error If you get an error while sending a fax from memory the MultiPASS C3000 can resend it to the same destination without having to rescan it To do this the On Error Resend option must be set in the Advanced Send Fax dialog box of the MultiPASS Desktop Manager See page 8 5 for details You can also set how much of the fax is sent again The pages following the page on which the error occurred...

Page 91: ...wers you can converse normally When you are ready to send the fax ask them to press the start button on their fax Then press START COPY on your unit and hang up the telephone Faxing starts Be sure to press START COPY before you hang up or you will disconnect the call START COPY Converse with the other party 3 TEL 4567899 1 2 ABC 3 DEF 4 5 JKL GHI 6 MNO 7 8 TUV PRS 9 WXY 0 OPER TONE SYMBOLS Pick up...

Page 92: ...0 beeps once the LCD displays Cancel Sending To stop sending before a fax is complete follow these steps If you are sending manually the transmisison is cancelled immediately If you are sending from memory the LCD displays Press to cancel or press to continue the transmission Transmission continues If you press STOP while the document is being scanned you may need TX RX CANCELLED Press 2 CANCEL YE...

Page 93: ...stination only You can enter the one touch and coded speed dialing numbers in any order You simply press the one touch speed dialing button or press CODED DIAL followed by the two digit code You can also include one destination using regular dialing This must be the last number you enter because you must press START COPY after entering the number N If you often send to the same group of destinatio...

Page 94: ... to enter the groups You must press the second speed dialing number within five seconds of pressing the first one Each subsequent speed dialing number must be entered within ten seconds of the preceding one You can enter only one number directly from the numeric keypad using regular dialing This must be the last number you enter The MultiPASS C3000 scans the entire document into memory and begins ...

Page 95: ...the operator panel to remove the document see page 10 3 You can split the document into two or three different jobs or you can try sending the document to one location at a time Adjusting the Quality of Your Faxes Canon s Ultra High Quality UHQ imaging technology enables you to send faxes that have a print quality very close to that of the original document The MultiPASS C3000 also allows you to a...

Page 96: ...raphs With this setting areas of the document that contain photos are automatically scanned with 64 levels of gray rather than just two black and white as it uses otherwise This gives a much better reproduction of the photos though transmission time is longer Follow these steps to set the resolution The LCD display shows the current resolution PHOTO RESOLUTION Press the RESOLUTION 1 1 2 ABC 3 DEF ...

Page 97: ... the contrast the MultiPASS C3000 uses for sending faxes Darker Standard or Lighter through the Advanced Send Fax dialog box in the MultiPASS Desktop Manager See page 8 5 for details Standard is the default and is adequate for most documents To darken a light original choose Darker to lighten a dark original use Lighter 12 11 97 FaxTel RESOLUTION PHOTO RESOLUTION FINE RESOLUTION STANDARD RESOLUTIO...

Page 98: ...e or hold it in the Out Box to be sent at a future time Sending a PC Fax From a Windows Application Open the Windows application Create and save the document It varies between Windows applications but is generally found in one of two ways From the File menu choose Print Setup OR From the File Menu choose Print In the Print Dialog box click Print Setup Select and set up the Canon MultiPASS C3000 Fa...

Page 99: ...rst Name Company Prefix and Fax Number boxes To attach a coversheet enter the name of the coversheet from the drop down list or click None To revise the name and phone number indicating from whom the fax is being sent enter the changes in the From and Phone boxes To add comments or notes for the fax on the cover page enter the text in the Memo box To have the fax deleted after you send it click De...

Page 100: ...Closes the dialog box without sending the fax and cancels the specified options Defining Send Fax Options Attaching a Cover Page You can attach a cover page to your fax The MultiPASS Desktop Manager contains a library of predefined fax cover pages designed with different styles and suggested uses In addition you can design your own cover page thereby adding it to the library The available cover pa...

Page 101: ...eing disk space If the option is not selected the sent fax is moved from the Out Box folder to the Sent Fax folder after successful transmission Including Annotations Using the editing capabilities within the MultiPASS Desktop Manager described in Chapter 7 Working With Documents in the Desktop Manager you may have modified your document for example by adding text annotations stamps or highlightin...

Page 102: ...egular PC fax See page 4 16 Designing a Fax Cover Page In addition to the set of pre defined fax cover pages that are installed with your system you can design your own fax cover page You can edit any existing cover page one installed with your system or created by you When you create a new cover page you use a previously designed background as your base page and then place the fax information fie...

Page 103: ...g application as a held fax Once the document is in the Desktop Manager you export the document to save it in a TIFF file format The TIFF file can then be used as the background for a new cover page In a word processing application such as Word for Windows create a full page black and white document that includes the desired features of your background heading text field labels and any graphics or...

Page 104: ...xported the document in a TIFF file format you can use the TIFF file as the background of your new cover page Another way to prepare the cover page background is to use a graphics application such as Paint or Photoshop to prepare the cover page background The background graphic you prepare must be a black and white image 1728 pixels wide saved in a TIFF file format Opening the Cover Page Designer ...

Page 105: ...igner Using the Cover Page Designer The Cover Page Designer window consists of the following components Menu Bar The menu bar contains commands that enable you to create edit and print your fax cover page Some commands can also be accessed by their corresponding buttons on the toolbar MENU BAR TOOLBAR VARIABLES BIN LAYOUT AREA ...

Page 106: ...n for that specific fax transmission Layout Area The layout area allows you to visually create and edit the features of your cover page The size of the layout area corresponds to the size of a standard fax page You use the horizontal and vertical scroll bars to view different portions of the cover page Creating a New Cover Page Prepare or have available a black and white background in TIFF file fo...

Page 107: ...able fields that are filled in with actual data when you attach the cover page to a particular fax you are sending You can choose any or all of the available fields and place each at the desired location in the layout area A field is placed on top of any cover page background Each field displays sample text to illustrate the current font font size and text attributes used Only the variable fields ...

Page 108: ...e move or delete a field When you delete a field the field is removed from the layout area and returned to the variables bin Additionally you can set the text attributes for a field and align two or more fields on the right left top or bottom Text attribute changes are reflected in the sample text shown in the field To select a field in the layout area To select a single field click the field To s...

Page 109: ...s sent To resize the field click the field and drag any sizing handle Changing the text attributes Once you have placed fields in the layout area you can change the font and font size for the text to be displayed in the field You can also choose a text style bold italic underline If you have multiple fields to which you want to assign the same attributes you can select the fields together and make...

Page 110: ...ed is used as the anchor The other selected fields are lined up with the right border of the first field selected To align fields Select the two or more fields you want to align on the right or left or on the top or bottom Click Align Left Align Right Align Top or Align Bottom on the toolbar Editing an Existing Cover Page You can edit any existing cover page to change the variable fields placed on...

Page 111: ...ick OK Deleting a Cover Page You can delete a cover page that you no longer need You do not need to open the cover page to delete it With the Cover Page Designer open on the File menu click Delete In the Delete Cover Page Template dialog box click the name of the cover page you want to delete Then click OK Printing a Fax Cover Page You can print a cover page to produce a hard copy for review or to...

Page 112: ...int To enlarge or reduce the view size click Zoom In or Zoom Out To close the preview window click Close Because a cover page is not typically more than one page you will not use the remaining commands Preview before printing 2 With the Cover Page Designer open on the File menu click Print Setup 1 Sending Faxes Chapter 4 Sending Faxes With the MultiPASS C3000 4 29 ...

Page 113: ... With the cover page open click Print on the File menu or toolbar Complete the Print dialog box and click OK Print the cover page 3 4 30 Sending Faxes With the MultiPASS C3000 Chapter 4 ...

Page 114: ...8 7 for details Receiving Documents During reception of a fax If the unit runs out of paper or if the BJ cartridge runs out of ink the MultiPASS C3000 receives the remainder of the document in memory To stop receiving before the document is complete press STOP If the ALARM light is flashing for any reason correct the error and then press STOP If necessary see Chapter 10 Troubleshooting If an error...

Page 115: ...t ring when it receives a call from another fax machine that is trying to send a document This is so that you are not disturbed when your MultiPASS C3000 is communicating with another fax machine The unit automatically receives the document If the call is from a person the MultiPASS C3000 rings to alert you to pick up the phone You must pick up the telephone connected to the MultiPASS C3000 If you...

Page 116: ... Hang up the telephone after the MultiPASS C3000 displays RECEIVE If you don t hang up the MultiPASS C3000 beeps intermittently for a few seconds after you receive the document To disable the beeping turn off the Off Hook Alarm option in the Advanced Send Fax dialog box See page 8 5 for details Using the Telephone to Receive a Fax If you have a telephone connected to the MultiPASS C3000 you can st...

Page 117: ...Four seconds is the default you can change this value N Canon does not recommend using an answering service like those offered by local telephone companies that provide voice mail on the telephone line you are connecting to the MultiPASS C3000 If you do subscribe to an answering service you may want to dedicate a separate line for fax communication only and connect that line to the MultiPASS C3000...

Page 118: ...unit stores the document in memory BJ cartridge runs out of ink BJ cartridge is not installed Paper cassette runs out of paper Paper jam occurs The MultiPASS C3000 can store up to 42 letter size pages based on the CCITT No 1 chart or 20 separate documents The LCD display shows REC D IN MEMORY alternating with the error message when the memory contains documents The MultiPASS C3000 will automatical...

Page 119: ...it prints the document immediately it does not store the document in memory Receiving Faxes to the MultiPASS Desktop Manager When your computer is on you can automatically receive incoming faxes to the MultiPASS Desktop Manager When your computer is off the MultiPASS C3000 stores received faxes in its memory until you either print them or you turn on the computer When you turn on the computer you ...

Page 120: ...nt the fax or upload it to the MultiPASS Desktop Manager after you turn on the computer When the Computer is On Set this to Upload Fax to receive all your faxes to the MultiPASS Desktop Manager Set this to Print Fax to always print an incoming fax Printing a Received Fax When Your Computer Is Off When a document is in its memory the MultiPASS C3000 displays the message REC D IN FILE and alternatel...

Page 121: ...x number s and a telephone number s for your MultiPASS C3000 using only one telephone line Your MultiPASS C3000 will automatically detect incoming calls Based on the distinctive ring pattern the MultiPASS C3000 knows if the call is from a fax machine trying to send a document or from a telephone trying to make a voice call Use the information in this section to set up the MultiPASS C3000 for use w...

Page 122: ...e You set the DRPD Switch Options in the Advanced Receive Fax dialog box see page 8 10 for details You must set all DRPD ring numbers in the MultiPASS C3000 You select the ring pattern and then specify whether the pattern is for telephone calls faxes or both fax tel switching See the next section for details How DRPD Responds to Calls When there is an incoming call the MultiPASS C3000 checks the i...

Page 123: ...ltiPASS C3000 with a DRP service is almost the same as using it with a normal telephone line When you turn on DRPD the Receive Mode defaults to Fax Tel Mode You cannot change this Receive Mode When someone calls using the number assigned for telephone communication the MultiPASS C3000 rings in the pattern you registered for telephone calls When you hear this pattern simply pick up the telephone co...

Page 124: ...One of the convenient features of the MultiPASS C3000 is its ability to make high quality copies You can make up to 99 copies of one document at a time N It s a good idea to use the optional BC 20 Black BJ Cartridge when you make copies Make sure the optional BC 22 Photo Color BJ Cartridge is not installed in the C3000 when you are making copies Place the document face down in the ADF DOCUMENT REA...

Page 125: ...lutions FINE resolution works well for copying most text documents Use PHOTO resolution when copying documents that contain photographs This scans areas of the document that contain photos with 64 levels of gray This results in a much better reproduction of the photograph To reduce the size of the copies use the and buttons to select the reduction percentage you want 70 80 90 or 100 COPY 80 1 2 Se...

Page 126: ...isplays START AGAIN reload the document and start copying again N If the LCD displays MEMORY FULL while making multiple copies of a document do not use the multiple copy feature for copying the document Make single copies of the document instead as many times as required You may be able to make multiple copies if you first print out any faxes that are stored in memory see page 5 5 COPY START COPY ...

Page 127: ... a TIFF document You can review annotate print or send as a fax each scan document For more information on these tasks refer to Chapter 7 Working With Documents in the Desktop Manager A document remains in the Scan folder until you move or delete it Scanning a Document into the MultiPASS Desktop Manager Place the document face down in the ADF You can also click Scan from the Tools menu Click the 2...

Page 128: ...e the image appears in the MultiPASS Viewer window if View after scan is enabled The scanned image also appears in the Scan folder with an assigned number such as SCAN_19 From the Scan folder you can save Export rename print or delete the scanned image just like any other file You can PC fax a scanned document For information on PC faxing see Chapter 4 Sending Faxes With the MultiPASS C3000 N If y...

Page 129: ...n image For specific information about scanning with your Windows application refer to the user documentation for the application Place the document face down in the ADF Normally you select Acquire and then Select Source from the File menu Now you select the MultiPASS Then you select Acquire and then Image For information on the scan options see page 6 5 The scanned image appears in your applicati...

Page 130: ...Desktop Manager you may prefer to produce an enhanced image If you are scanning the image into a Windows graphics application you may prefer to produce a standard raw image subsequently enhancing the image in your graphics application Resolution This option enables you to specify the resolution in dots per inch dpi You choose the option that provides the appropriate level of clarity for your image...

Page 131: ...6 8 Copying and Scanning With the MultiPASS C3000 Chapter 6 ...

Page 132: ... for managing manipulating and modifying your documents in the MultiPASS Desktop Manager It includes Managing your documents in the Desktop Manager Annotating a document The MultiPASS Desktop Manager screen looks similar to this 7 Working With Documents in the Desktop Manager MENU BAR TOOLBAR FOLDERS LIST COMMAND BAR STATUS LINE WORK AREA ...

Page 133: ...ith and on your documents as described in this chapter Selecting Documents in the Desktop Manager To work with a document you select it in the open folder Simply click the document name in the list Printing a Document in the Desktop Manager You can print a document from any folder in the Desktop Manager Click the document you want to print Then on the File menu click Print OR Drag the document to ...

Page 134: ...e printed To print a document with annotations you must print from the Viewer See page 7 11 for details on Annotating a Document Working With Jobs in the Out Box Folder For each PC fax you send fax you receive or document you print in the Desktop Manager a job is created in the Out Box folder The job currently being processed the active job displays at the top of the list In the Print dialog box s...

Page 135: ...p an active job from PC faxing or printing Send a PC fax that has been scheduled for sending later held or has failed Print a job Delete a job that is not active Job Status Each job in the Out Box folder is assigned a status Active The active job is the job currently being PC faxed or printed using the Desktop Manager When an active fax job completes successfully it is automatically moved to the S...

Page 136: ...ins in the Out Box folder until you choose to send or delete it You can print a job that is on hold Failed A job receives a Failed status because a PC fax could not be sent successfully This occurs because the Desktop Manager exceeded the defined number of retries For example a PC fax may have failed because of a continuously busy fax line or an incorrect fax number The failed job remains in the O...

Page 137: ... you can reschedule it for a different time When you send a PC fax from the Out Box folder the Send Fax dialog box displays the information initially entered for the PC fax You can change the information as needed For example for a PC fax that failed because of a wrong fax number you can correct the fax number For a scheduled PC fax you can specify a different time for transmission If a cover page...

Page 138: ... Document You can move a document from System defined folder except the Out Box folder to a user defined folder System defined folder except the Out Box folder or user defined folder to the Trash folder One user defined folder to another user defined folder You cannot move a document into a system defined folder other than the Trash folder Simply open the folder containing the document you want to...

Page 139: ...ck the folder name and enter the new name in the highlighted rectangle Deleting a Document or Folder You can delete a document or user defined folder when it is no longer needed When deleting a document you can delete the document permanently which removes the document from the Desktop Manager immediately You can also move it to the Trash folder where it is stored until you later decide you want t...

Page 140: ...and remove the documents no longer needed To empty the Trash folder click Empty Trash on the File menu If prompted confirm that you want to empty the Trash folder Importing a Document If you have a document residing on your hard disk or a diskette you can import the document into a user defined folder in the Desktop Manager To be imported and usable in the Desktop Manager the document must be in m...

Page 141: ... export and on the File menu click Export Tiff 3 In the Export Tiff File dialog box specify the drive and directory where you want to place the exported file and click OK Attaching a Document to Electronic Mail E mail If you have an e mail application installed on your system you can attach a document in the Desktop Manager to an e mail message When you select a document and use the E mail command...

Page 142: ... not to include the annotations with the document Following are some sample annotations you can add to your document For example if you insert a whiteout on your document such as over a paragraph of text the area is no longer visible However the paragraph is still part of your document You can fax or print the document with or without the whiteout annotation You can later remove the whiteout annot...

Page 143: ...h the document open in the Document Viewer adjust the size of your view of the document as needed Create the desired annotations on your document On the File menu click Save to save the annotations with your document in the Desktop Manager On the File menu click Exit If you have not saved your annotations you are prompted to do so Close the Document Viewer 3 Annotate the document 2 Open the docume...

Page 144: ...ins commands that enable you to perform various tasks with your document Some of the commands can also be accessed by their corresponding buttons on the toolbar Documents in Desktop Manager MENU BAR TOOLBAR ANNOTATION PANEL DOCUMENT DISPLAY AREA PAGE PANEL STATUS BAR SAVE CUT COPY PASTE PRINT PREVIOUS PAGE PAGE PANEL NEXT PAGE ...

Page 145: ... scroll through the document enlarge or reduce the view of the document or change the orientation The display area contains the results of any annotations you may make Annotation Panel The annotation panel is a set of tools for annotating your open document When you select a tool on the panel an additional panel may open enabling you to specify specific features for the tool You can move the panel...

Page 146: ...or show the different components of the Document Viewer To show hide the components of the window On the View menu click Toolbar Status Bar Annotation Panel and or Page Panel Clicking the same command turns the display of the item on and off For the annotation panel you can also click the Annotation Panel button on the toolbar Changing the Document Orientation You may need to rotate a document for...

Page 147: ...pecific size or scale for enlarging or reducing the document click Zoom on the View menu On the Zoom menu click the desired size Or click the size or scale from the drop down list box on the toolbar Adjusting the Image Display For ease of viewing and better visibility you can adjust or invert the light and dark levels of your displayed document When you invert the display colors you change the bla...

Page 148: ... to display and click OK Click the page on the Page Panel Reviewing Information About the Document Image As a reference you can display information about the document currently displayed in the Document Viewer This information includes the name and size of the file when the file was created the number of pages the width and height the resolution pixels per inch the number of bits used to represent...

Page 149: ...affects the entire note If you change any of the attributes while editing a note or while the note is selected it changes all the text in the note If you switch away from the note to do something else such as change the text size or switch to a different tool before entering your text the sticky note is removed This is to prevent you from creating unwanted blank sticky notes To add a sticky note 1...

Page 150: ...paragraph with either an opaque whiteout or blackout annotation which is always a rectangle Once applied the whiteout or blackout annotation can be moved resized or deleted To conceal a region On the annotation panel click the White Out tool At the desired location on the displayed page drag the cursor to draw the whiteout annotation A dotted line displays to show you where the whiteout annotation...

Page 151: ...images stored as BMP files that were installed with the Desktop Manager You can use only those stamps installed with the Desktop Manager To insert a Stamp 1 On the annotation panel click the stamp tool You see this dialog box 2 In the Choose Stamp dialog box select the desired stamp from the list box and click Accept 3 Click the cursor in the desired location for placing the stamp The stamp is pla...

Page 152: ...n on the displayed page drag the cursor to draw the highlight region A dotted line displays to show you where the highlight region will be placed When you release the mouse button the highlight is created Creating a Drawing Graphic You can annotate your document with one or more drawing objects that include a straight line single and double headed arrow hollow rectangle and a hollow circle or elli...

Page 153: ...cument you can revise the annotations as needed For example you may want to resize move delete or cut or copy and paste an annotation Selecting One or More Annotations To revise an annotation you must first select it In most situations you can select one or more annotations at a time To select a single annotation click the Annotation Select button on the annotation panel Then click the annotation ...

Page 154: ...the annotation and do one of the following To bring the annotation to the foreground click Bring to Front on the Edit menu To place the annotation on the background click Send to Back on the Edit menu Resizing the Annotation When you create an annotation you draw it to the desired size If the original size proves unsuitable you can resize the annotation either smaller or larger To adjust the size ...

Page 155: ... All or Part of a Base Page of Your Document You can select the original base page or a region of the page and save the selection to a bitmap BMP file Once it is saved as a bitmap file you can import the file into another Windows application as needed 1 Select either the base page or a region of the page in your document 2 Click Copy on the Edit menu or toolbar 3 Once copied on the Edit menu click...

Page 156: ...ocument currently open in the Document Viewer to a file on a specified driver and directory The document is saved as a graphic file and can include or not include any annotations you may have created Typically you would save the document to use in a graphics application of your choice To determine the appropriate file type for saving the document refer to the user documentation for the graphics ap...

Page 157: ...hout any annotations you may have created Prior to printing you can specify certain print setup options To define the print setup 1 On the File menu click Print Setup 2 In the Print Setup dialog specify your print options and click OK To print the document 1 Click Print on File menu or the toolbar 2 In the Print dialog box specify the desired print options and click OK ...

Page 158: ...ost situations you can define default settings These settings are activated when you first open the Document Viewer To adjust the initial Document Viewer options 1 On the File menu click Initial Options 2 On the Initial Options menu click the appropriate command to set default options Scale Factor To select the appropriate view size Image Enhancement To select the level of lightness or darkness To...

Page 159: ...7 28 Working With Documents in the Desktop Manager Chapter 7 ...

Page 160: ...ns in the Desktop Manager and using other Desktop Manager utilities It includes Setting up the MultiPASS C3000 Setup options in the Desktop Manager Making a phone call from the Desktop Manager Using the Status Monitor Closing the MultiPASS Background Disconnecting the MultiPASS C3000 Using MultiPASS Diagnostics Uninstalling the Desktop Manager 8 Setup and Other Utilities in the Desktop Manager ...

Page 161: ...ou to begin using your MultiPASS C3000 with the Desktop Manager immediately However you can change the option settings as needed To change Setup options in the Desktop Manager 1 From the Setup menu click the group of setup options you want to change 2 In the Setup Options dialog box click the appropriate tab for the options you want to display 3 On the appropriate setup tab specify your changes 4 ...

Page 162: ... Windows Spooler is the default If another Windows application is trying to communicate with the parallel port you may have problems printing to the MultiPASS C3000 If you experience any conflicts with the Windows 95 Print Spooler or Windows 3 1x Print Manager select the Desktop Manager spooler option The Windows 95 Print Spooler or the Windows 3 1x Print Manager is then bypassed Telephone Select ...

Page 163: ... PC fax your name company name and your fax number Initially this information was set up when you installed the Desktop Manager Phone Line You specify the dialing method the MultiPASS C3000 will use touch tone or rotary pulse You also specify any prefix used to access an outside phone line Initially this information was set up when you installed the Desktop Manager Automatic Retries You specify th...

Page 164: ... the Default Settings If after making changes you decide to restore the default settings for the options click the Use Defaults button Setting Up Advanced Send Fax Options When you click on the Advanced button on the Send Fax tab you see this dialog box Speed You set the transmission speed used to send faxes The higher the setting the faster the transmission If you experience problems when sending...

Page 165: ...f the telephone s handset is off hook Image You select a contrast setting that determines the level of contrast in the faxes you send The Standard setting is usually appropriate for most documents However based on the lightness or darkness of your original fax document you may prefer to lighten or darken the contrast for the fax transmission Fax Heading You select the position where you want the s...

Page 166: ...ktop Manager You use the Silent Receive option to specify whether the optional telephone should ring when you receive a call The type of call for which the device will ring is determined by the Receive Mode The ringing will occur for a fax call only Fax Only mode or fax and telephone calls Fax Tel mode You can set the number of rings 1 99 before the MultiPASS C3000 will respond to any call If the ...

Page 167: ...u set the MultiPASS C3000 to move the fax to the Desktop Manager on your computer or to print the fax Report You specify whether or not you want a report to print with each fax reception or only when there is an error with the fax reception Restoring the Default Settings If after making changes you decide to restore the default settings for the options click the Use Defaults button Setting Up Adva...

Page 168: ...ay appear less bright or contrasted Fax Telephone Switching Options You specify these options when your Receive Mode is Fax Telephone Switching Listen Time before Ringing When a call is received the MultiPASS C3000 checks to see if the call is from a fax machine or a telephone You use this option to set the appropriate amount of time 0 30 seconds to allow the MultiPASS C3000 to check for the type ...

Page 169: ...y switch to fax receive mode if your telephone caller does not speak within the specified amount of time You can set the number of seconds 1 99 the MultiPASS C3000 will wait before switching to fax receiving mode if the telephone caller does not speak Remote You select the Receive option so that you can receive a fax by pressing an ID code on the telephone attached to the MultiPASS C3000 You assig...

Page 170: ...ividual recipients to speed dial codes If the recipient has not yet been set up in the Address Book you can add the recipient while creating speed dial assignments You can also set up a group speed dial by assigning two or more individual speed dial assignments to a single speed dial assignment For reference you can print the list of speed dial assignments See page 3 18 for details on setting up y...

Page 171: ...S C3000 You enabled the Telephone Attached to Unit option on the Preferences tab in the Setup Options dialog box in the Desktop Manager See page 8 3 You can place a call to any individual you want whether or not the individual has been set up in the Address Book At the time you are attempting to make your call you can set up an individual entry in the Address Book In the Desktop Manager click Phon...

Page 172: ...ilable for entering a phone number To add an individual to the Address Book click New Individual and complete the New Individual Entry dialog box For details on completing the New Individual Entry dialog box refer to Chapter 3 Using the MultiPASS Desktop Manager When the Dialing Phone dialog box displays you are prompted to pick up the telephone If you want to stop the number from being dialed cli...

Page 173: ...y as a window Whether displayed as an icon button or window the Status Monitor alternates the status message shown for more than one activity occurring at the same time For example if the sending of a fax and an out of paper error condition occur at the same time the Status Monitor alternates the display of the corresponding messages Opening the Status Monitor On the Windows desktop For Windows 95...

Page 174: ... example the scan graphic is used to depict the status of scan activity A menu contains commands that enable you to open the Status Monitor window open the Desktop Manager and close the Status Monitor To open the menu on the minimized Status Monitor click the right mouse button on the Status Monitor icon or button To open the Status Monitor window from the icon or button click Restore on the Statu...

Page 175: ...fy the Status Monitor as the top window click Always On Top on the displayed menu To return to the Status Monitor icon or button click the Minimize button in the window title bar Or click Minimize on the Status Monitor menu To open the Desktop Manager click the Desktop Manager button in the window title bar Or click Go To Manager on the menu To close the Status Monitor click the Close button in th...

Page 176: ... as the MultiPASS C3000 being out of paper The Status Monitor window describes the nature of the attention required When you have corrected the situation the status message automatically clears Error Warning This status indicates the MultiPASS C3000 has a problem that needs your more immediate attention such as when the Status Monitor can no longer detect the MultiPASS C3000 The Status Monitor win...

Page 177: ...SS Background without opening the Desktop Manager N If you are closing the MultiPASS Background you may want to set the MultiPASS C3000 to print any received faxes With the MultiPASS Background closed received faxes cannot be moved to the Desktop Manager Received faxes can also be stored in the MultiPASS C3000 memory However if the memory becomes full the MultiPASS C3000 is unable to receive more ...

Page 178: ...rt remains available for you to use with other devices However if you would like to prevent the message from displaying each time you start Windows you can remove the MultiPASS Background from the StartUp group The following instructions summarize the procedures for removing a program from Windows StartUp For more details refer to your Windows user documentation To remove the MultiPASS Background ...

Page 179: ... Desktop Manager again the MultiPASS Background is restarted automatically when you open the Desktop Manager You can also open the MultiPASS Background without opening the Desktop Manager To restart the MultiPASS Background in Windows 95 1 On the Windows desktop click Start and then point to Programs 2 On the Programs menu point to Canon MultiPASS C3000 Then click MultiPASS Background The MultiPAS...

Page 180: ...the right mouse button on MPSERVER EXE 3 In the displayed menu click Create Shortcut A shortcut item appears 4 Click the plus signs next to the Windows folder the Start Menu folder and then the Programs folder 5 Drag the shortcut item created in Step 3 to the StartUp folder The MultiPASS Background will be automatically started when you start Windows To add MultiPASS Background to StartUp in Windo...

Page 181: ...ltiPASS Diagnostics If you have difficulties with your MultiPASS software or hardware you can use the MultiPASS Diagnostics You use the MultiPASS Diagnostics to verify your MultiPASS software and hardware installation and identify hardware problems The MultiPASS Diagnostics produces a report with information you can use to resolve your problem You can save the report to an ASCII text file on your ...

Page 182: ...d printer driver The following items are not removed so that you can reinstall the MultiPASS Desktop Manager at a later time and continue to use your data files MPASS directory Data folders and files such as Fax Log and Address Book System files shared with other applications Uninstalling the Desktop Manager in Windows 95 You uninstall the Desktop Manager software and then remove the MultiPASS C30...

Page 183: ...ger in Windows 3 1x You uninstall the Desktop Manager software and then remove the MultiPASS C3000 printer and fax drivers To uninstall the Desktop Manager 1 Close the MultiPASS Desktop Manager and all MultiPASS related utilities such as the Cover Page Designer 2 Close the MultiPASS Background 3 In the Canon MultiPASS C3000 group double click the MultiPASS Uninstaller icon 4 Follow the on screen i...

Page 184: ...3000 It includes MultiPASS C3000 guidelines Routine maintenance Cleaning inside the MultiPASS C3000 Printing the nozzle check Cleaning the BJ cartridge print head BJ cartridge guidelines Replacing the BJ cartridge Replacing a BJ tank in the BC 21 Color BJ Cartridge Storing a BJ cartridge Transporting the MultiPASS C3000 9 Maintaining the MultiPASS C3000 ...

Page 185: ...ASS C3000 to strong physical shock or vibration Make sure the area where you use the unit is free from dust Keep the MultiPASS C3000 clean Dust accumulation can prevent the unit from operating properly To assure proper electrical contact make sure the unit is firmly plugged in Never pull on the cord to unplug the MultiPASS C3000 Pull on the plug itself Do not overload the electrical outlet where t...

Page 186: ...moistened with water or diluted dishwashing detergent solution Never use thinner benzene alcohol or any other organic solvent as it may damage the surface of the MultiPASS C3000 Cleaning Inside the MultiPASS C3000 To prevent ink spots and paper dust from accumulating inside the MultiPASS C3000 and affecting print quality clean the unit s print area periodically Follow these guidelines Never use vo...

Page 187: ... lint free cloth to remove any ink or paper debris from the printer s interior especially around the platen Make sure not to touch the cartridge Check the small black rollers If they are dirty clean them with a soft dry cloth When finished close the printer cover and plug the MultiPASS C3000 back in 9 4 Maintaining the MultiPASS C3000 Chapter 9 PLATEN ...

Page 188: ...agenta cyan and black In the color pattern you ll notice that lines are missing between the colors This is normal The following sample shows the Nozzle Check when the optional BC 20 Black BJ Cartridge is installed NOZZLE CHECK 1 2 Press either of the buttons until NOZZLE CHECK appears in the LCD 2 USER SETTINGS FUNCTION Press FUNCTION 1 Maintaining the MultiPASS C3000 Chapter 9 Maintaining the Mul...

Page 189: ...mes a small amount of ink Cleaning too often reduces the amount of ink in the BJ cartridge Make sure the MultiPASS C3000 is plugged in When cleaning ends the MultiPASS C3000 beeps once to let you know it is done and returns to Standby mode Do this five consecutive times if necessary If the problem persists install a new BJ cartridge START COPY Press START COPY 3 CLEANING 1 2 Press the or button un...

Page 190: ...lor and black inks Use this optional cartridge when you want to produce photo realistic color printing When used with Canon s High Resolution Paper HR 101 this ink produces images comparable to your favorite photographs When you run out of ink you replace the complete cartridge BC 29F Neon BJ Cartridge Contains the print head unit and neon color and black inks Use this optional cartridge when you ...

Page 191: ...e BJ tanks from the BC 21 Color BJ Cartridge unnecessarily This may cause the ink to clog Make sure both BJ tanks are installed in the BC 21 Color BJ Cartridge Attempting to use the BC 21 Color BJ Cartridge with one BJ tank only may cause ink clogging If spilled the ink is difficult to remove Therefore it s a good idea to keep the BJ cartridges and BJ tanks out of the reach of children Do not touc...

Page 192: ...ecommends that you use only the Canon BC 21 Color BJ Cartridge or the optional Canon BC 20 Black BC 22 Photo and BC 29F Neon BJ Cartridges with your MultiPASS C3000 When replacing BJ tanks in the BC 21 Color BJ Cartridge Canon recommends that you use only Canon BCI 21 Color and BCI 21 Black BJ Tanks Replacing the BJ Cartridge The actual amount of ink that you use will vary depending on the print d...

Page 193: ... the optional BJ cartridges You only need to replace the BC 21 Color BJ Cartridge when the print head is damaged or after printing approximately 2000 pages If one of the BJ tanks either color or black in your BC 21 Color BJ Cartridge is out of ink see the next section page 9 14 for instructions on how to replace a BJ tank To replace the BJ cartridge follow these steps The cartridge holder moves to...

Page 194: ...tridge holder to the center of the unit Hold the BJ cartridge on the sides only Do not touch the silver plate on the bottom of the BJ cartridge or the silver metal or circuit area on the side The metal area may become hot during printing Gently pull up on it Dispose of the old BJ cartridge or store it in the Ink Cartridge Storage Box Ink Cartridge BCl 21 Color Made in Japan Color Slot Ink Cartridg...

Page 195: ... careful not to touch the silver plate on the bottom of the BJ cartridge or the silver metal or circuit area on the side In k C artrid g e B C l 21 C o lo r M ade in Japan In k C artr id g e B C l 21 B lack M ade in Japan Slide the BJ cartridge straight into the cartridge holder 7 Remove the protective material from the BJ cartridge 6 Open the BJ cartridge package 5 9 12 Maintaining the MultiPASS ...

Page 196: ...d moves the cartridge holder to the home position on the right side of the unit Close the printer cover and press the CARTRIDGE button 9 In k Cartrid ge BCl 21 Color Made in Japan In k C artrid ge B C l 21 B lack M ade in Japan Make sure the cartridge is aligned against the back of the holder then lower the green lock lever 8 Maintaining the MultiPASS C3000 ...

Page 197: ... a BJ tank The cartridge holder then moves to the center of the unit Grasp both sides and lift it up C Do not try to move the cartridge holder manually or you may damage the unit If the cartridge holder does not move and the unit beeps several times unplug the MultiPASS C3000 and let it cool for several minutes The device has an automatic protection mode that prevents it from overheating After all...

Page 198: ...of the BJ cartridge unit Dispose of the BJ tank properly You may want to place it in a plastic bag to keep from spilling any residual ink Remove the orange protective cap Do not touch the bottom of the BJ tank you may get ink on your hands Take the new BJ tank out of its packaging 4 In k C artrid ge B C l 21 B lack M ade in Japan In k C artrid ge B C l 21 C olor M ade in Japan Remove the empty BJ ...

Page 199: ...g the unit while it is printing or move the BJ cartridge from the home position the cartridge will not be capped and may dry out Close the printer cover and press the CARTRIDGE 7 In k Cartridge BCl 21 Colo r Made in Japan In k C artrid ge B C l 21 B lack M ade in Japan Press firmly on the tab on top of the new BJ tank until it snaps into place 6 In k C artrid ge B C l 21 B lack M ade in Japan In k...

Page 200: ...e Box press in on the release tab that locks the cover in place You must insert the cartridge correctly or the storage box will not close The protective cap must be removed from the cartridge before you set it in the storage box Ink Cartridge BCl 21 Color Made in Japan Color Slot Ink Cartridge BCl 21 Black Made in Japan Black Slot Color BJ Cartrid ge BC 21 Made in Japan Carefully set the cartridge...

Page 201: ...remove a BJ cartridge from the MultiPASS C3000 store the cartridge in the storage box unless you are disposing it If you have more than one Ink Cartridge Storage Box you can hook them together Simply connect them by the slides and grooves on the sides of the containers Close the storage box 3 ...

Page 202: ...e BJ cartridge from the MultiPASS C3000 or ship a BJ cartridge or a BJ tank from which you have removed the protective cap An opened BJ cartridge or BJ tank that is not installed in the MultiPASS C3000 or the Ink Cartridge Storage Box may leak and the print head may dry out Also if you do not tape the BJ cartridge to the side of the unit ink may spill into the MultiPASS C3000 N If you no longer ha...

Page 203: ...ormation in this chapter contact the Canon Computer Systems Customer Care Center See page 1 2 for details Canon s support personnel are trained in the technical support of Canon s products and should be able to help you with your problem If your printer requires service they can provide you with the telephone number of your local Canon Authorized Service Facility ASF N Attempting to repair the Mul...

Page 204: ... version number Place of purchase Nature of problem Steps you have taken to solve the problem and the results The serial number is located on the label on the back of the unit The version number of MultiPASS Desktop Manager is included in the About information In the Desktop Manager click Help and then click About CANON INC DA1 RS5 8658 MADE IN JAPAN NO X X X X X X X X SERIAL NUMBER ...

Page 205: ...isfeed or jam You can usually clear the problem easily N You need not unplug the MultiPASS C3000 to clear paper jams Jams in the Automatic Document Feeder ADF Stops the operation Gently pull the operator panel toward you It opens only slightly Open the 2 STOP Press STOP 1 CHECK DOCUMENT Chapter 10 Troubleshooting 10 3 ...

Page 206: ...rce it If a multi page document is loaded remove the entire document from the ADF Gently press the operator panel until it clicks closed Fan and stack the sheets and replace the stack in the ADF Start your operation again Close the operator panel 4 Remove the document 3 10 4 Troubleshooting Chapter 10 ...

Page 207: ...s on press RESUME to eject the page and clear the error message If you are printing from a Windows application follow any instructions displayed on your computer If the paper jam occurred while a fax was being received the MultiPASS C3000 will store the fax in memory and print it when the jam is cleared STOP Press STOP 3 Remove the stack of paper from the sheet feeder 2 Gently pull any jammed pape...

Page 208: ...he fax is PLEASE WAIT using Manual mode sent or use memory when the MultiPASS sending was already sending a fax from memory DIALING The MultiPASS is Press STOP if you dialing the receiving want to cancel the fax machine transmission DOCUMENT READY The document in the Send the fax make a Automatic Document copy or scan the Feeder is ready for document faxing copying or scanning ECM RX The MultiPASS...

Page 209: ...mputer on off and a document to upload the file to the was received in the Desktop Manager or memory of the press FUNCTION then MultiPASS select FILE PRINT from the menu to print the document REC D IN MEMORY The paper or ink ran out Add paper to the sheet or a paper jam occurred feeder change the so the MultiPASS BJ cartridge or clear received the document the paper jam Press in memory STOP to cle...

Page 210: ...y not answer within 35 and have them check seconds their fax You can try to send the document manually For an over seas call add pauses to the registered number CARTRIDGE JAMMED Cartridge holder cannot Press STOP and clear move This is normally the paper jam or what due to a paper jam ever is obstructing the cartridge holder Do not attempt to move the cartridge holder manually CHECK DOCUMENT 001 T...

Page 211: ...e them divide the page page and send each part separately The document is longer Use a copy machine to than 39 4 inches 1 m make a reduced copy of the document and send the copy LOAD PAPER The MultiPASS is out Load paper in the sheet of paper the sheet feeder Make sure the feeder is empty stack does not exceed the limit mark Press RESUME or STOP MEMORY FULL 037 The memory of the Print out any docu...

Page 212: ...gged in securely is plugged securely into the unit and into the wall outlet If the MultiPASS is plugged into a power strip make sure the power strip is plugged in and turned on The interface cable may not Check the interface cable be securely connected to the connection MultiPASS and the computer The interface cable may Make sure the cable is a not be the correct type bi directional parallel inter...

Page 213: ...ctly for communicating with the MultiPASS The interface cable may not Check the interface cable s be securely connected to the connections MutliPASS and the computer The interface cable may not Make sure you are using a be the correct type bi directional parallel interface cable that is less than 6 feet 2 m long You may not be using the Make sure you have correct printer driver selected the MultiP...

Page 214: ...nt printing behavior Spooler or the Windows 3 1 Print Manager and sends the print job directly to the MultiPASS Make sure the MultiPASS If the server icon does not Background is loaded appear on the bottom of your screen turn on the MultiPASS Background Paper does not load The sheet feeder may contain Make sure the stack of paper too many sheets in the sheet feeder does not exceed the limit mark P...

Page 215: ... sheet feeder Do not force the stack into the sheet feeder Different types of paper may Load just one type of paper be stacked in the sheet feeder Make sure you are loading paper that matches the specifications of this unit See Appendix A Specifications for details Transparencies or back The film may not be loaded Make sure you load no more print film do not feed correctly than 50 sheets of transp...

Page 216: ...ge A 2 dots white streaks You may be printing on the Some paper has a right side wrong side of the paper for printing If the print quality is not as clear as you would like it to be try turning the paper over and printing on the other side The print head nozzles Clean the print head see may be clogged page 9 6 repeat cleaning if necessary If print quality is not recovered after executing the clean...

Page 217: ...fied in Appendix A Specifications You may be printing on Paper has a right side for the wrong side of the sheet printing If the print quality is not as clear as you would like try turning the paper over and printing on the other side Printer prints only in The printer driver may not Check that you selected black you are printing be selecting color Color in the Color Model from an application that ...

Page 218: ...f the difference in driver selecting Match screen color technology used by match in the Color Adjustment the screen and printer the dialog box of the Custom Setting screen uses RGB Red Green window will result in a lighter Blue color and the MultiPASS blue If you are not using uses CMYK Cyan Magenta screen matching decreasing Yellow Black color Due to the the amount of magenta by 30 technology dif...

Page 219: ...e it is registered correctly for the feature you want to use There may be other documents Allow time for the current being sent from memory document to finish sending The receiving fax machine may Make sure the receiving fax not be a G3 fax machine machine is compatible with the MultiPASS which is a G3 fax machine The other party s fax maybe Call the other party and ask out of paper them to make s...

Page 220: ...ete The MultiPASS does The MultiPASS may not For the MultiPASS C3000 not switch automatically be in Fax Tel mode to switch automatically between telephone and between telephone and fax transmissions fax reception the Receive mode must be set to Fax Tel mode There may be a document Make sure you have printed in memory out any documents in memory The sheet feeder may be Make sure paper is loaded in ...

Page 221: ...eive fax dialog box of the Desktop Manager Faxes do not print The BJ cartridge may not Be sure to remove the orange be installed correctly tape from the BJ cartridge before you install it in the MultiPASS see page 9 12 Make sure the BJ cartridge is installed correctly see page 9 9 Clean the print head several times see page 9 6 Try another BJ cartridge Fax images print blotched The telephone lines...

Page 222: ...ASS while you are talking plugged in properly is plugged in correctly on the line If the MultiPASS is in Disable the Silent Receive Answer Machine Mode and option on the Receive Fax Silent Receive is enabled tab of the Desktop the unit will switch to fax Manager receive mode when it detects a period of silence Copying Problems Problem Cause Solution Cannot make a copy The telephone may be off hook...

Page 223: ...ng System printer Canon recommends that you install a second parallel port MultiPASS Hardware Cannot Initialize 1 Remove any switch boxes zip drives tape backups docking stations scanners and any software associated with these products Make sure that the MultiPASS C3000 is connected directly to the PC with a bi directional IEEE 1284 compliant interface cable that is 6 feet or shorter 2 Shut down t...

Page 224: ...he MultiPASS is installed on LPT1 the section should look like this Cis1284 386 Lpt1 1 Lpt2 0 Lpt3 0 5 Remove any programs or applications in the Startup Group 6 To keep other programs from starting up at the same time as the MultiPASS Background remark out the LOAD and the RUN lines of the Win ini file by placing a semicolon in front of Load and Run 7 If all of the above procedures do not resolve...

Page 225: ...When you turn on the MultiPASS C3000 after power is restored the MultiPASS C3000 automatically prints out a list of documents that were stored in the memory at the time of the power failure 07 15 97 10 12 FAX 333 555 7777 CANON CCSI P01 T X R X N O M O D E C O N N E C T I O N T E L P A G E S S E T T I M E S T A R T T I M E 0 0 1 2 T R A N S M I S S I O N 3 1 2 2 2 8 5 7 0 0 3 1 2 0 1 2 3 0 0 0 0 1...

Page 226: ...aper 20 lb or 75 g m2 Approx 100 sheets Glossy photo paper 1 sheet High resolution paper Approx 10 sheets T shirt transfers 1 sheet Bubble Jet paper Approx 100 sheets Fabric sheets 1 sheet Transparencies 50 sheets Back print film 10 sheets Envelopes 10 envelopes U S Commercial number 10 or European DL Paper Size Letter 8 5 in 11 in Legal 8 5 in 14 in A4 210 mm 297 mm U S Commercial number 10 envel...

Page 227: ...gh gloss film Canon High Gloss Film HG 101 Transparencies Canon CF 102 Transparencies Envelopes Commercial number 10 or European DL Paper Weight Automatic feed 17 to 24 lb 64 to 90 g m2 Manual feed 17 to 30 lb 64 to 105 g m2 Print Speed BC 21 Color BJ Cartridge black ink Up to 2 ppm 1500 characters per page BC 21 Color BJ Cartridge color ink Up to 0 3 to 0 8 ppm at full coverage of printable area ...

Page 228: ...a for an envelope Interface IEEE 1284 compatible bi directional parallel interface European DL a 220 mm b 6 4 mm c 10 4 mm d 110 mm e 3 0 mm f 7 0 mm U S Commercial number 10 a 9 5 in b 0 25 in c 1 2 in d 4 1 in e 0 12 in f 0 27 in A4 size a 210 mm b 3 4 mm c 297 mm d 3 0 mm Legal size a 8 5 in b 0 13 in c 14 0 in d 0 12 in Letter size a 8 5 in b 0 13 in c 11 0 in d 0 12 in Appendix A Specificatio...

Page 229: ...coverage Contents Color Glycerine 56 81 5 Black Isopropyl alcohol 67 63 0 glycerine 56 81 5 ethylene glycol 107 21 1 BC 20 Black BJ Cartridge optional Print head 128 nozzles Ink color Black Cartridge life BJ tank yield 900 text pages at 5 coverage Contents Color Glycerine 56 81 5 Black Isopropyl alcohol 67 63 0 glycerine 56 81 5 ethylene glycol 107 21 1 BC 22 Photo BJ Cartridge optional Print head...

Page 230: ...smission speed Approx 6 seconds page at 14 4 Kbps ECM MMR transmitting from memory Transmission reception memory Up to 42 pages 768 KB Up to 20 documents Liquid crystal display LCD 16 1 Automatic Document Feeder ADF 20 pages letter size based on 20 lb paper 10 pages legal size Fax resolution Standard mode 203 98 Fine mode 203 196 Photo mode 203 196 Based on the CCITT 1 Chart Standard mode Appendix...

Page 231: ... Cartridge Monochrome Scanner Scanning method Solid state electronic scanning by contact image sensor Scanning image processing UHQ 6 Ultra High Quality image enhancement 1 bit halftone 64 levels of gray 8 bit grayscale 256 levels of gray Automatic document feeder Paper size Up to 20 letter size or A4 size sheets 10 legal size sheets Based on 20 lb paper Resolution Up to 400 dpi 200 dpi optical A ...

Page 232: ...scanning width 8 42 214 mm Compatibility TWAIN Scanning speed A4 Standard resolution 5 ms line B W text mode 23 sec page grayscale mode 46 sec page Standard mode 92 sec page Fine mdoe 8 5 216 mm Up to a maximum of 32 minutes for sending each page or 39 3 1 m in length 3 5 88 9 mm 2 5 63 5 mm Appendix A Specifications A 7 ...

Page 233: ... not picked up by the scanner MultiPASS Desktop Manager for Windows System Requirements IBM PC or compatible 486 or higher processor at a minimum of 33 MHz 486DX or higher recommeded 8 MB of memory 16 MB recommended 25 MB of free hard disk space Windows 95 or Windows 3 1 3 11 Bi directional Centronics compatible parallel cable IEEE 1284 compliant CD ROM drive PC Fax Canon proprietary Fax Telephone...

Page 234: ...m Approx 7 8W Standby Dimension W x D x H 15 75 14 2 7 75 400 mm 361 mm 197 mm Weight 11 1 lb 5 0 kg Environmental Conditions Temperature 41 F 90 5 F 5 C 32 5 C Humidity 10 to 90 RH Interface IEEE 1284 compatible bi directional parallel interface Space Requirements Specifications 24 3 618 mm 14 2 361 mm 16 400 mm ...

Page 235: ...AX TONE For 8 sec FAX TONE detected FAX TONE is not detected Document received automatically C3000 starts ringing Pick up the handset to talk If you don t pick up the handset within 15 seconds F T SW ACTION Choose between Receive factory default setting and Disconnect DISCONNECT RECEIVE Factory default setting FAX TONE is detected and the C3000 switches to receive mode The C3000 disconnects the ca...

Page 236: ...em Default settings are shown in b bo ol ld d Option Description Settings DATE TIME Set the date and time 24 hour clock using the numeric buttons UNIT TELEPHONE Enter your fax number using the numeric buttons up to 20 characters UNIT NAME Enter the name you want to appear at the top of each fax page you send up to 24 characters TEL LINE TYPE Sets the dialing method the MultiPASS C3000 uses to matc...

Page 237: ...rocedure over from the beginning If you make a mistake while entering registration information you can correct it in one of two ways Press or to move the cursor under the wrong character and then enter the correct character Press STOP and reenter the information Entering Your User Information Follow the steps below to set the date and time for your MultiPASS C3000 and to enter your fax number and ...

Page 238: ...Y 0 OPER TONE SYMBOLS Enter today s date and the time using the numeric buttons 3 06 08 97 15 36 START COPY DATE TIME START COPY Press START COPY 2 USER SETTINGS 1 2 Then press the button FUNCTION FUNCTION Press FUNCTION on the one touch speed dialing keypad 1 Stand alone Fax Appendix B Using the MultiPASS C3000 as a Stand alone Fax B 3 ...

Page 239: ...BC 3 DEF 4 5 JKL GHI 6 MNO 7 8 TUV PRS 9 WXY 0 OPER TONE SYMBOLS Enter your fax number up to 20 digits using the numeric buttons 5 TEL START COPY DATA ENTRY OK START COPY Press START COPY twice when the date and time are entered 4 07 15 97 08 15 1 2 ABC 3 DEF 4 5 JKL GHI 6 MNO 7 8 TUV PRS 9 WXY 0 OPER TONE SYMBOLS B 4 Using the MultiPASS C3000 as a Stand alone Fax Appendix B ...

Page 240: ...jk15 6 MNOmno6 7 PQRSpqrs7 8 TUVtuv8 9 WXYZwxyz9 0 0 _ Correct errors by moving the cursor to the error using or on the one touch speed dialing keypad and entering the correct character CANON FAX BACK Enter your name up to 24 characters using the numeric buttons 7 START COPY Then press START COPY UNIT NAME DATA ENTRY OK START COPY Press START COPY when the fax 6 Stand alone Fax Appendix B Using th...

Page 241: ...3000 returns to standby mode STOP Press STOP to complete the registration 9 DATA ENTRY OK START COPY Press START COPY when you finish entering your name 8 B 6 Using the MultiPASS C3000 as a Stand alone Fax Appendix B ...

Page 242: ...l li in ng g When the receiving fax machine is busy or does not answer or when an error occurs while sending the MultiPASS waits a specified amount of time and then automatically redials the number You define the number of times the unit redials and the length of time between redialing B Bi i d di ir re ec ct ti io on na al l p pa ar ra al ll le el l i in nt te er rf fa ac ce e p po or rt t An int...

Page 243: ... International Telegraph and Telephone CCITT has been replaced by the International Telecommunications Union Telecommunications Sector ITU TS a committee created to set international standards for telecommunications C Ce en nt tr ro on ni ic cs s The popular name for the parallel printer port used by most printers and personal computers C CN NG G Calling Tone This is a signal sent by fax machines ...

Page 244: ...p pi i Dots per inch A unit of measurement for indicating a printer s resolution D DR RP PD D Distinctive Ring Pattern Detection Allows you to assign up to five different ring patterns to distinguish voice and fax calls using your telephone company s special services E EC CM M Error Correction Mode The ability of your MultiPASS to reduce system and line errors when sending or receiving from anothe...

Page 245: ...ar as different shades of gray G Gr ro ou up p d di ia al li in ng g A dialing method that enables you to dial up to 55 registered one touch speed dialing or coded speed dialing numbers together as a group This means that you can press just one to three buttons to enter numbers when sending the same document to many destinations H Ha al lf ft to on ne e Using this method the MultiPASS in printer m...

Page 246: ...ine or data modem L La an nd ds sc ca ap pe e o or ri ie en nt ta at ti io on n Refers to printing across the length of the page as opposed to portrait orientation printing across the width of the page M Ma an nu ua al l f fe ee ed d A method of feeding paper into the printer one sheet at a time M Ma an nu ua al l r re ec ce ei iv vi in ng g A method of receiving faxes in which you answer all inco...

Page 247: ...ers when you register numbers and names and to enter coded speed dialing codes with two or more digits O On ne e t to ou uc ch h s sp pe ee ed d d di ia al li in ng g k ke ey yp pa ad d The round buttons numbered 1 to 6 on the operator panel each of which may be registered as a fax or telephone number Once a number is registered you press one button to dial the entire number P Pa ag ge e o or ri i...

Page 248: ...g instructions to a printer in this case the MultiPASS C3000 The printer driver keeps track of the attributes of a printer and the codes the program must send to access those attributes P Pu ul ls se e See Rotary pulse R RA AM M Random Access Memory Memory that is used for temporary storage of information such as documents you want to print scanned and received documents and downloaded fonts R Re ...

Page 249: ...a printer s quality expressed in dots per inch dpi Low resolution causes font characters and graphics to have a jagged appearance Higher resolution means smoother curves and angles as well as a better match to traditional typeface designs Resolution values are represented by horizontal data and vertical data for example 720 360 dpi R Ro ot ta ar ry y p pu ul ls se e A telephone dialing system wher...

Page 250: ...o on n n nu um mb be er r A unique number assigned to each fax document sent TX NO or received RX NO by the MultiPASS and used to identify that particular fax document T Tr ra an ns sm mi it t See Sending T Tr ru ue eT Ty yp pe e f fo on nt t The scalable font technology built into Microsoft Windows It offers you the same font images both on computer displays and printer outputs T TT TI I Transmit...

Page 251: ... italic or upright U UH HQ Q U Ul lt tr ra a H Hi ig gh h Q Qu ua al li it ty y An exclusive Canon digital image processing system that incorporates 64 shades of gray along with a special edge enhancement feature which ensures that text and photos are transmitted with ultimate clarity ...

Page 252: ...toring 9 17 18 BJ tank s A 4 replacing 9 14 16 yield A 4 Bubble Jet Paper LC 301 2 3 2 19 A 2 Bulletin Board Service BBS 1 2 180 x 180 dpi 2 11 360 x 360 dpi 2 11 486 processor A 8 720 x 360 dpi 2 11 A Active job 7 4 7 6 Adding entries Address book 3 12 14 pages to document 1 12 Address Book adding entries 3 12 14 entries 3 10 14 exporting 3 17 18 importing 3 15 16 setting up 3 9 18 sorting 3 11 A...

Page 253: ...mmand bar 3 3 3 5 Command buttons 3 10 Compatibility A 5 scanning A 7 Components 1 4 6 Concealing region 7 19 Contrast setting 4 14 Copier specifications A 6 Copies 6 3 Copy resolution A 6 speed A 6 Copying documents 1 9 6 1 3 problems 10 20 receiving 5 6 Cover page See Fax cover page Cover Page Designer opening 4 21 using 4 22 23 Custom print settings 2 10 Customer Care Center 1 2 3 10 1 D Data c...

Page 254: ...anning width A 7 E mail attaching document 7 10 support 1 2 Entering information B 2 6 Envelopes 2 19 A 2 printing 2 26 28 Environmental conditions A 9 Error correction ECM 8 6 8 9 Error messages 10 8 10 status 7 5 warning status 8 17 European DL envelopes 2 26 Export Tiff 7 10 Exporting Address Book 3 17 18 document 7 10 7 25 Extension phone 5 2 F Fabric Sheet FS 101 2 3 2 19 2 29 2 34 35 A 2 dry...

Page 255: ...ling 4 5 6 entries Address Book 3 11 Guide rail 2 16 Guidelines MultiPASS C3000 9 2 H Halftones diffusion 2 14 Hard disk space A 8 Hardware cannot initialize 10 21 22 Help Canon 1 2 Windows 95 2 7 High Gloss Film HG 101 2 3 2 19 A 2 High mode print quality 2 11 High quality color printing 2 13 High Resolution Paper HR 101 2 2 2 11 2 19 2 31 33 9 7 A 2 Highlight 7 11 Highlighting document 7 21 Home...

Page 256: ...ry sending 4 2 Menu bar 3 3 4 4 22 7 13 Messages LCD 10 6 10 Modem speed A 5 type A 5 Monochrome mode printer driver 2 11 2 15 Monochrome scanner specifications A 6 MultiPASS diagnostics using 8 22 23 hardware cannot initialize 10 21 22 Printer Driver 2 24 MultiPASS Background adding to StartUp 8 21 closing 8 17 21 removing from StartUp 8 19 20 restarting 8 20 MultiPASS Desktop Manager closing 3 5...

Page 257: ...ecommended A 2 selecting 2 2 3 Parallel cable connector 1 5 interface A 3 A 8 port 10 21 Pause duration 8 5 PC faxes sending 4 15 18 specifications A 8 Phone call MultiPASS Desktop Manager 8 12 13 Phone line option 8 4 Photo resolution 4 13 14 Photo realistic color printing 2 11 9 7 Plain paper 2 2 2 19 Platen 2 23 9 4 Power consumption A 9 cord connector 1 5 failure 10 23 source A 9 Preferences s...

Page 258: ... 5 1 5 Fax Tel mode A 10 MultiPASS Desktop Manager 5 6 8 telephone 5 3 4 Receiving fax status 8 17 Receiving telephone calls 5 2 Recommended graphics settings 2 11 REDIAL PAUSE button 1 6 Redialing 4 6 7 cancelling 4 7 Reduction mode 6 2 option 8 7 sizes A 6 Region concealing 7 19 Registering receiving 5 6 Registration card 1 3 Regular dialing 4 2 3 Remote option 8 10 Replacing BJ cartridge 9 9 13...

Page 259: ... paper jams 10 5 Silent Receive option 5 9 8 7 Space requirements A 9 10 Specialty papers 2 2 3 2 29 35 guidelines 2 29 30 Specifications A 1 10 general A 9 10 Speed scanning A 7 Speed dial assignments setting up 3 18 21 8 11 group 3 20 21 individual 3 19 Speed dial tab MultiPASS Desktop Manager 8 11 Speed option receiving 8 9 sending 8 5 Spilled ink 9 8 Spool settings 2 8 Stamp 7 11 inserting 7 2...

Page 260: ...k print film 2 30 31 Uninstalling MultiPASS Desktop Manager 8 23 24 UNIT NAME option B 1 UNIT TELEPHONE option B 1 User information entering B 2 6 User defined folders 3 7 8 Utilities MultiPASS Desktop Manager 8 1 24 V Variable fields adjusting 4 24 27 inserting 4 24 25 Variables bin 4 22 23 Viewing documents 3 8 9 Volume option 8 4 W Warranty 1 3 9 9 10 1 Water resistant paper 2 3 2 19 A 2 Web si...

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Canon C3000 - MultiPASS Color Inkjet Printer, User Manual

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