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Canon BJC-50, User Manual

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Canon BJC-50 User Manual Download Page 88

 

 

 

 

86

Clearing paper jams

1.

Gently pull the paper ou

t 

of the printer with one hand while holding the printer in place with 

the other. You can pull the paper out from the front or the rear of the printer.

2.

If the paper tears off inside the printer, switch off the printer and open the top cover. Remove 
the remaining paper, taking care not to touch the film cable.

3.

Press the POWER button to switch the printer on again. The printer is now ready to print.

4.

Open the top cover and check the platen. If the platen is soiled and the reverse side of your 
output is stained with ink after a paper jam occurs, clean the platen inside the printer. (p79) 

z

If paper jams occur repeatedly, you may be loading the paper incorrectly, or using the 
wrong kind of paper. 

z

Make sure that you are loading and feeding the paper or special media correctly. (p42)

 

 

 

 

 

86

Summary of Contents for BJC-50

Page 1: ...BJC 50 USER S MANUAL Canon ...

Page 2: ...4 Selecting a location for your printer 14 Examining the printer 15 Front view 15 Rear view 17 Operation panel 17 Installing the battery pack 19 Connecting the printer to your computer 22 Connecting the parallel interface 22 Setting up the IrDA wireless interface 23 Attaching the AC adapter 26 To connect the AC adapter 27 Switching the printer on and off 27 Installing the BJ Cartridge 28 Choosing ...

Page 3: ...S printer driver from your software application 36 Chapter 3 Paper Handling 38 Selecting paper types 38 Plain paper 38 Special media 39 Envelopes 39 Loading paper and other media 40 Chapter 4 Performing Test Prints 45 Starting the test prints 45 Sample test prints 47 Demonstration 47 Printer settings 48 Ripple pattern 48 3 ...

Page 4: ... print media 57 Understanding your software application s capabilities 58 Matching Colors displayed on your monitor with printouts 59 Color and cost 61 Chapter 6 Maintaining the Printer 62 Recharging and replacing the battery pack 62 Recharging the battery pack 62 Replacing the battery pack 64 Replacing ink cartridges 66 Handling ink cartridges 66 Examining the ink cartridges 67 Replacing an ink c...

Page 5: ...ing the printer for travel or storage 81 Chapter 7 Troubleshooting 83 Check List 83 Errors indicated by the CHARGE ERROR lamp 84 Clearing paper jams 86 Operational problems 87 Print quality problems 89 White streaks dots missing or irregular dots 89 Color printing problems 92 Other printing problems 94 Where to Find More Help 97 4 ...

Page 6: ...up string in Lotus 1 2 3 114 BJ mode command summary 115 Basic control codes 116 ESCape sequence codes 116 Alternate Graphics Mode AGM codes 119 Miscellaneous control codes 119 ESCape sequence code for colour printing 120 LQ mode command summary 120 Basic control codes 120 ESCape sequence codes 121 ESCape sequence code for color printing 124 Appendix D Options and Supplies 125 Consumables 125 Pape...

Page 7: ... Appendix F Interface Specifications 131 Parallel interface 131 IrDA interface 131 5 ...

Page 8: ... manual consists of eight sections Chapter 1 Introduction Introduces the features options and supplies available for the printer Chapter 2 Setting Up the Printer Gives instructions for setting up the printer and managing the printer features It also describes the printer s components and gives advice on caring for your printer Chapter 3 Paper Handling Explains how to select the appropriate paper o...

Page 9: ...u to information that will help you use the printer safely and efficiently CAUTIONS ABOUT ACTIONS THAT COULD DAMAGE YOUR HARDWARE OR YOUR SOFTWARE Advice or suggestions p12 A number preceded by this mark and enclosed in parentheses tells you the page number where you can find more information about the previous sentence or paragraph Read This First As you unpack the box check each item against thi...

Page 10: ...dition the new Color BJ Cartridge BC 11e can generate two sizes of ink droplets This feature delivers superior print quality especially with graphic images High quality ink The BJ Cartridges contain high quality inks The Black BJ Cartridge BC 10 is used for black and white printing and the Color BJ Cartridge BC 11e is used for color printing An advanced ink formula eliminates many problems common ...

Page 11: ...supplies Canon offers the following options and supplies Whenever you need any of these replaceable items contact a local Canon Authorised Dealer or your Canon marketing representative BJ Cartridges and ink cartridges Color BJ Cartridge BC 11e This cartridge incorporates a Bubble Jet print head unit and two replaceable ink cartridges BCI 11 Color and BCI 10 Black as described below BCI 11 Black Th...

Page 12: ...ally used Color BJ Cartridge BC 11e or Black BJ Cartridge BC 10 Color Image Scanner Cartridge IS 12 This optional Scanner Cartridge turns your printer into a color scanner To use the printer as a scanner you must have the optional Color Image Scanner Cartridge IS 12 Windows 95 and a Canon Printer Cable BJFC 50 the IrDA interface is not recommend for this function to connect the printer and the com...

Page 13: ... text for overhead presentations Other transparencies may either not feed correctly into the printer or not allow the inks to dry properly leading to running and smearing of the colors Canon overhead transparencies are specially designed to avoid these problems A4 and Letter sizes are available Back Print Film BF 102 This unique Glossy Film allows you to print extremely high quality color photogra...

Page 14: ... 279 mm TR 101 in the U S T Shirt Transfers can be used to transfer a design onto cotton or polyester cotton blend fabric For detailed instructions about using this medium refer to the instruction sheet provided with your packet ofT Shirt Transfers TR 201 T Shirt Transfers are available in A4 or A3 sizes but only the A4 size can be used with this printer Power supply Canon Li Ion Battery LB SO A r...

Page 15: ...ve Canon Auto Sheet Feeder ASF 50 This optional sheet feeder can be easily and quickly installed on the front of the printer and allows you to stack and feed more than one sheet at a time for multi sheet print jobs Color Image Scanner Cartridge IS 12 Turns your printer into a color scanner BJ Cartridge Storage Container SB 10 Use to store partially used BJ Cartridges 13 ...

Page 16: ...the parts of the printer and how to use them more efficiently Selecting a location for your printer Carefully read the following instructions before setting up your printer in order to choose the best location z Choose a flat sturdy surface with enough space to feed paper into the front of the printer and to handle paper output at the back of the printer z Avoid excessive heat or humidity and avoi...

Page 17: ...functioning of the printer z Do not place objects on the top of the printer z The top cover and front cover should be closed when the printer is not being used Examining the printer Familiarise yourself with the printer s parts and functions as described below Top cover Covers the paper and BJ Cartridge during printing The top cover should remain closed unless you are changing BJ Cartridges or rep...

Page 18: ...Canon Li Ion Battery LB 50 provides power to the printer when the AC adapter is not connected When the AC adapter is connected the printer is powered from the AC adapter When the battery pack requires recharging the CHARGE ERROR lamp will start flashing green To recharge the battery pack connect the AC adapter to the printer and to a power outlet When the battery pack is fully charged the CHARGE E...

Page 19: ...cted Parallel interface connector Connects the printer to the computer via the Canon Printer Cable BIFC 50 IrDA interface Provides wireless connection between the printer and a computer equipped with an IrDA interface Operation panel CARTRIDGE button Press to move the cartridge holder to the centre for switching BJ Cartridges or replacing ink cartridges 17 ...

Page 20: ...h the RESUME button from the Windows printer driver z When the last page of a print job does not print z While you are performing routine print head maintenance such as replacing an ink cartridge replacing a BJ Cartridge changing BJ Cartridges or replacing the BJ Cartridge with the Color Image Scanner Cartridge IS 12 RESUME button Press to cancel errors and warnings The RESUME button also performs...

Page 21: ...he cause of the error then press RESUME to resume normal operation The first time you switch on the printer the empty cartridge holder will move to the centre The CHARGE ERROR lamp will flash once and the printer will beep to remind you to install a BJ Cartridge Installing the battery pack Follow this procedure to install the battery pack in the printer Install only a Canon Li Ion Battery LB 50 ba...

Page 22: ...k and the printer and insert the battery pack at a slight angle to align the connector slots on the battery pack with the prongs inside the printer 4 Push in on the right side of the battery pack to lock it in place 5 Close the front cover 20 ...

Page 23: ...tc Damaged contacts could cause leaking and serious burns z To avoid personal injury from corrosive liquids never attempt to disassemble the battery pack z If any liquid from a leaking or broken battery pack gets into your eyes flush your eyes immediately with clean water and contact a physician z Never attempt to connect the battery pack directly to mains house current or to a cigarette lighter s...

Page 24: ...e procedure below to connect the printer to the host computer with the BIFC 50 printer cable To connect this printer to a computer via the parallel interface ports you must use the Canon Printer Cable BIFC 50 provided with this printer 1 Make sure the printer and computer are switched off 2 Connect the small end of the BIFC 50 printer cable to the parallel interface connector on the left side of t...

Page 25: ...n the printer and computer is required In order to use the IrDA wireless interface your computer must be equipped with an IrDA interface and have an Microsoft IR Comm Driver infra red driver Ver 2 0 for Windows 95 installed If you need assistance or more information about these items contact your local supplier IrDA can be used only with Windows 95 Even if your computer has an IrDA interface port ...

Page 26: ...ately level within a range of 15 degrees left or right 15 degrees up or down and not more than 1 metre 3 ft apart The following conditions may reduce the reception range of the IrDA interface z If another IrDA device is attached z If another infra red device like a set of wireless headphones or a remote controller for example is broadcasting in the same area z If the IrDA port is exposed to sunlig...

Page 27: ...nter Wizard z Make sure the BJC 50 is selected as the default printer with the BJC 5O printer driver z Only the Microsoft IR Comm Driver Ver 2 0 can be used as the IrDA driver for the BJC 50 Other IrDA drivers cannot be used z The IrDA interface cannot detect the printer status and reset the printer If communication between the printer and computer is inteffupted and the print job is stopped the p...

Page 28: ... pulling the cord z Do not unplug the AC adapter until you have switched off the printer After you switch off the printer if the CHARGE ERROR lamp flashes green this means the battery pack power is low Leave the AC adapter connected to the printer and plugged into a power outlet so the battery pack can be recharged While the battery pack is charging the CHARGE ERROR lamp lights and remains on unti...

Page 29: ... recharging z To recharge the battery pack switch off the printer and connect the AC adapter if it is not already connected When the battery pack is fully charged the CHARGE ERROR lamp will go off p62 Switching the printer on and off 1 Before you switch the printer on check the power lock switch on the right side of the printer If the power lock switch is in the left position slide it to the right...

Page 30: ...ust be installed before you can use the printer Each BJ Cartridge contains removable ink cartridges and a print head unit which releases the ink The Color BJ Cartridge BC 11e is mainly for color printing and the Black BJ Cartridge BC 10 is for monochrome printing Select the cartridge based on your print job color or monochrome Choosing which BJ Cartridge to use Color BJ Cartridge BC 11e Use this c...

Page 31: ... guarantee your print quality if you use any other type of BJ Cartridge To avoid drying out the ink clogging the print head or ink leakage follow these simple precautions z Do riot unpack a BJ Cartridge until you are ready to use it z Keep the BJ Cartridge out of the reach of children If spilled the ink is difficult to clean z Install the BJ Cartridge in the printer immediately after removing the ...

Page 32: ...on the cartridge holder moves to the centre if a BJ Cartridge is not yet installed 3 Raise the top cover Never move the cartridge holder to the centre by pulling the film cable Never touch the interior of the empty cartridge holder the terminal of the print head unit the print head itself or the film cable when installing the BJ Cartridge shaded portions 30 ...

Page 33: ...ange protective tape To avoid staining your clothing or articles in your work area do not drop or shake the BJ Cartridge The ink in the BJ Cartridge can stain fabric permanently 6 Point the print head down and insert the BJ Cartridge as shown below Align the marks on the BJ Cartridge with the cartridge holder yellow yellow black black 31 ...

Page 34: ...e of the BJ Cartridge until it snaps in place 8 Close the top cover 9 Wait about three seconds and press the CARTRIDGE button once 9 After the BJ Cartridge is installed the printer requires at least two seconds to detect the presence of the BJ Cartridge then the cartridge holder will move to the home position 32 ...

Page 35: ...int head from drying out Performing a test print To check the printer installation print a Demonstration This and other test prints are described in detail in Chapter 4 p45 1 Open the front cover of the printer 2 Select one sheet of plain A4 or Letter size paper To avoid fouling the platen with wet ink never attempt to perform a test print on paper smaller than A4 or Letter size You can print on e...

Page 36: ...rinter roller grabs the sheet and feeds it partially into the printer then release the sheet If the sheet is not set straight or if the sheet is less than 100 mm wide the sheet will not feed and will be ejected automatically from the feed slot The printer will beep once and the error lamp will light orange to indicate a feed error Remove the sheet from the printer and insert it again If there is d...

Page 37: ... 35 The above sample was printed with the Black BJ Cartridge BC 10 35 ...

Page 38: ...he printer With some software applications you may have to send control codes directly from the computer to the printer In this case see Appendix C for a complete list of printer command codes Selecting a DOS printer driver from your software application Most DOS software applications include an installation or setup procedure that you must perform in order to install a printer driver During this ...

Page 39: ...50 LQ 6 Epson LQ printer LQ 7 IBM Proprinter X24E BJ Black white only 8 IBM printer BJ Black white only Note that there are restrictions on the availability of font typefaces print styles and character sets depending on whether you are using the BJ or LQ mode Feature BJ LQ Font Typeface 15 cpi 20 cpi No Yes Print Style Italic No Yes Slash zero Yes No Character Set Italic Set No Yes Graphics Set No...

Page 40: ...ver the print quality varies with different paper types especially with color printing Plain paper should be fully tested before large quantities are purchased Your printer accepts either plain paper or the special media as described below Plain paper Paper fed to the printer must be free of curls folds and damaged edges The printer can accept A4 A5 B5 Letter and Legal size sheets in portrait orie...

Page 41: ...ckage or in the instructions provided with the packet Special media like Fabric Sheet FS 101 and T Shirt Transfer TR 201 TR l0l in the U S require special handling after printing Detailed instructions are provided with purchase of these media z When using High Resolution Paper HR 101 do not use the cleaning sheet supplied with the packet The cleaning sheet will not feed smoothly through the BJC 50...

Page 42: ... slot Install the battery pack and leave it installed even if you intend to use the printer only with the AC adapter Follow this procedure to load paper or other media one sheet at a time 1 Open the printer driver for Windows 95 or Windows 3 1 so you can check the settings and make adjustments for the print job Make sure the printer driver has been installed for Windows 95 Windows 3 1 or your DOS ...

Page 43: ...al Feed To check the settings for a DOS application z Open the DOS software application and start the print setup procedure so you can set or adjust the settings for the print job For details refer to your DOS software application instructions 2 Make sure the printer driver and software application are set up for the media you are going to print on On the Paper control sheet of the Windows 95 3 1 ...

Page 44: ...lossy side up Produces superior results in printing photographic images High Resolution Paper HR 101 Coated Paper Whiter side up Produces vivid graphics and near photo quality with photographic images Transparencies CF 102 Transparency Either side up Produces color images for display with an overhead projector High Gloss Film HG 101 High Gloss Film Glossy side up Specially designed to reproduce ph...

Page 45: ... blend T shirt with a hot iron Media Type This is the name of the Media Type you will see after you pull down the list for Media Type on the Paper control sheet of the Windows 95 3 1 printer driver 4 Slide the paper guide all the way to the right and align the long side of the sheet with the left side of the feed slot Slide the paper guide left to the right edge of the sheet until it is snug not t...

Page 46: ...if the sheet is less than 90 mm wide the sheet will not feed and will be ejected automatically from the feed slot The printer will beep once and the error lamp will light orange to indicate a feed error Remove the sheet from the printer and insert it again If the error has left print data the POWER lamp will be flashing press the RESUME button to finish printing 6 Start the print job with your sof...

Page 47: ... Print Number of Beeps See page Demonstration 1 47 Printer Settings 2 48 Ripple Pattern 3 48 Nozzle Check Pattern 4 49 Hex Dump Mode 5 50 Font Sample 6 49 The Hex Dump Mode is not a test print This setting switches the printer to hexadecimal dump mode 2 Switch off the printer by pressing the POWER button and wait for the print head unit to return to the home position 3 Press and hold down the POWE...

Page 48: ...e UK Asia No change 7 8 9 10 11 12 The following table lists the defaults for each setting USA LO USA BJ Europe Asia Europe BJ UK Asia BJ Print Control Mode LQ BJ LQ BJ BJ Paper Selection LTR LTR A4 A4 A4 Print Mode HQ HQ HQ HQ HQ Reduction 1 1 1 1 1 1 1 1 1 1 Auto Power Off ON ON ON ON ON Font Roman Courier Roman Courier Courier Code Page 437 437 437 850 437 Page Length 23 inch 11 inch 23 inch 12...

Page 49: ... 47 Sample test prints Demonstration Provides an attractive demonstration of the printer s capabilities and describes some of the printer s important features 47 ...

Page 50: ...ay to check the settings for BJ Mode or LQ Mode emulation Status In formation Sample Ripple pattern The ripple pattern prints a stream of continuous characters from one edge of the printable area to the other This test print confirms that the printer is printing uniformly over the entire page BJ Mode Ripple Pattern Sample 48 ...

Page 51: ...broken or not complete Normally print head cleaning or print head flushing will correct print head performance p80 Font Sample Prints a font sample If you are using the printer with DOS the font sample will print for the current emulation mode BJ Mode or LQ Mode If you want to stop printing press the POWER button The printer switches off and the sheet is ejected BJ Mode Font Sample 49 ...

Page 52: ...rn on the hexadecimal dump mode 1 Switch the printer off and wait for the print head to return to the home position 2 Press and hold down the POWER button Wait for the printer to beep 5 times then release the POWER button 3 Load the printer with a sheet of A4 or Letter size paper 4 Send data to the printer All data is printed in hexadecimal format To turn off the hexadecimal dump mode Switch the p...

Page 53: ... applications allow you to select colour printing or black and white printing for each document With such an application you may need to change the selection of colour or black and white printing Printing with DOS applications Selecting a printer driver To print in color you must select an appropriate printer driver for color printing from a printer selection menu that most DOS software applicatio...

Page 54: ...ure below to change the BJ Cartridges For example before you print a long report full of black and white text replace the Color BJ Cartridge BC l le with a Black BJ Cartridge BC 10 1 Check the printer POWER lamp and make sure that it is on If the printer is off press the POWER button to switch it on 2 Press the CARTRIDGE button on the operation panel The cartridge holder moves to the centre and th...

Page 55: ...nger lift up the tab on the corner of the BJ Cartridge then raise the cartridge and green print head unit out of the cartridge holder Always hold a BJ Cartridge by its sides and never touch the wet print head or metal contacts 53 ...

Page 56: ... printer Turn the cover to tightly seal the container Every time you store a partially used BJ Cartridge in the BJ Cartridge Storage Container SB 10 always screw the lid on tightly to prevent the BJ Cartridge from drying out 6 If you are installing a new BJ Cartridge remove the BJ Cartridge from its protective packaging 54 ...

Page 57: ...rom the BJ Cartridge To avoid staining your clothing or articles in your work area do not drop or shake the BJ Cartridge The ink in the BJ Cartridge can stain fabric permanently 8 Insert the BJ Cartridge as shown below Align the marks on the BJ Cartridge and the cartridge holder yellow yellow black black 55 ...

Page 58: ...nstalled the printer requires at least two seconds to detect the presence of the BJ Cartridge The cartridge holder moves to the home position and the printer automatically executes print head cleaning Once print head cleaning is completed the printer is ready to print If print quality problems such as white streaks missing dots or irregular dots are found in the initial printout clean the print he...

Page 59: ...ularly important for color printing The Canon BJC 50 is capable of printing not only on plain paper but also on envelopes transparencies and other media Please use the following guidelines when selecting a print media for your documents z Plain copier paper provides good results and paper with cotton fibre is also suitable for color printing z For important presentations or documents that include ...

Page 60: ...u can also produce original designs on T Shirt Transfer TR 20 1 TR 101 in the U S and transfer them with a hot iron to cotton or cotton polyester blend T shirts z For envelopes use European DL size 220 x 110 mm or U S Commercial 10 241 x 105 mm 9 5 x 4 1 inches z When you use special print media make sure that you always print on the correct side For details refer to the table for loading special ...

Page 61: ...thod the more of a given color you add to a mixture of colors the darker the resultant color becomes As these paragraphs illustrate the methods used to produce color in displays and printers are completely different Other factors that can affect the perception of color are the quality of paper type of print media and differences in the source of light in use when viewing the colors For these reaso...

Page 62: ...ge Adjustment of color from within software applications When the software application allows adjustment of color the appearance of colors on the monitor screen can be adjusted after comparison with printed results Normally colors are adjusted according to the procedure outlined below For further information about how to adjust colors see the documentation accompanying your software application z ...

Page 63: ...just as good as solid colors z Use lighter colors that use more white space for example pink instead of red Although white is a color the printer does not produce white ink it uses the color of the paper as white z Avoid using full color backgrounds For color presentations that do contain a full color background print the background for the final output only not for drafts Some software applicatio...

Page 64: ...even if you intend to use the printer only with the AC adapter If the battery pack is not installed the printer CHARGE ERROR lamp will light orange and the printer will beep six times Recharging the battery pack When the power in the battery pack runs low the CHARGE ERROR lamp flashes orange and the printer beeps four times When the power in the battery pack is depleted the CHARGE ERROR lamp light...

Page 65: ...ower source The CHARGE ERROR lamp will remain illuminated green until the battery pack is completely recharged 3 When the CHARGE ERROR lamp goes off you can disconnect the AC adapter z The battery pack requires six hours maximum to recharge z The battery pack may become warm during a long print job and may not start recharging until it has cooled max 30 minutes 63 ...

Page 66: ...fter it is exhausted The CHARGE ERROR lamp will flash and the printer will beep six times when the battery pack becomes exhausted After the battery pack is exhausted ti cannot be recharged and used again HANDLE THE BATTERY PACK CAREFULLY BY FOLLOWING THE GUIDELINES DESCRIBED ON PAGE 21 1 Press the POWER button to switch the printer off 2 If the optional sheet feeder is installed on the printer rem...

Page 67: ...u have just installed a new battery pack you must allow it to charge before you can use it Just leave the AC adapter connected to the printer and the power outlet The battery pack will charge while the printer is switched off or on About six hours maximum is required for the battery pack to fully charge If you have replace an exhausted battery pack dispose of the battery pack according to the regu...

Page 68: ...emble an ink cartridge z Never shake an ink cartridge z Never unpack an ink cartridge until you are ready to install it z Do not remove ink cartridges from the BJ Cartridge unnecessarily z To prevent drying out the print head never use the print head unit with an ink cartridge missing z Always install an ink cartridge as soon as you remove the protective cap and tape z Keep unused ink cartridges o...

Page 69: ...67 Examining the ink cartridges The Color BJ Cartridge BC 11e employs the Ink Cartridge BCI 11 Color and the Ink Cartridge BCI 11 Black The Black BJ Cartridge BC 10 employs only one ink cartridge 67 ...

Page 70: ...f this user s guide p129 1 Check the POWER lamp and make sure that it is switched on If the printer is off switch it on 2 Press the CARTRIDGE button The cartridge holder moves to the centre and the POWER lamp starts flashing If the print head is overheated it may not move to the centre immediately Wait a few minutes for the print head to cool down Never attempt to move the cartridge manually by pu...

Page 71: ...OF THE PRINTHEAD UNIT THE PRINTHEAD THE FILM CABLE OR THE INK CARTRIDGE FILTERS WHEN CHANGING THE INK CARTRIDGE When replacing an ink cartridge remove only the empty ink cartridge and leave the print head unit in the cartridge holder to avoid soiling your hands 69 ...

Page 72: ...70 5 Remove the orange protective cap from the new ink cartridge Do not touch or insert anything into the filter on the ink cartridge 70 ...

Page 73: ...new ink cartridge so that its filter is on the bottom and insert it as shown in the illustration below 7 Press down gently on the high side of the ink cartridge until the ink cartridge clicks into the print head unit 71 ...

Page 74: ...ot a clogged print head 1 Print a Nozzle Check Pattern p45 2 If the quality of the pattern is poor clean the print head four or five 3 Print another Nozzle Check Pattern If the pattern is still poor flush the print head twice p80 4 If print head flushing fails to correct the problem follow the procedure below to replace the BJ Cartridge Replacing a BJ Cartridge Follow this procedure to replace the...

Page 75: ...print head cleaning is completed the printer is ready for operation Installing the Color Image Scanner Cartridge IS 12 The printer can be converted to a color image scanner by installing the optional Color Image Scanner Cartridge IS 12 This section describes how to install and remove the Scanner Cartridge For details about operating the printer as a scanner see the Color Image Scanner Cartridge IS...

Page 76: ...e tip of your finger lift up the green tab on the corner of the BJ Cartridge then raise the cartridge and green print head unit out of the cartridge holder Make sure that you remove the whole BJ Cartridge not just the ink cartridges 74 ...

Page 77: ... dries out it will no longer be able to print Installing the Scanner Cartridge Follow this procedure to install the Color Image Scanner Cartridge IS 12 1 Remove the Scanner Cartridge from its protective soft case Save the case You will need it to store the Scanner Cartridge when it is not installed on the printer 2 With its label facing up place the Scanner Cartridge in the cartridge holder 75 ...

Page 78: ...top cover Removing the Scanner Cartridge Remove the Scanner Cartridge as soon as you are finished scanning and replace it with a BJ Cartridge To avoid problems with printer and Scanner Cartridge operation never leave the Scanner Cartridge in the printer longer than necessary Alway remove the Scanner Cartridge and store it when it is no longer in use 1 Check the printer POWER lamp and make sure tha...

Page 79: ... tip of your finger lift up the tab on the Scanner Cartridge then raise it out of the cartridge holder 5 Store the Scanner Cartridge in its protective soft case 6 Remove the BJ Cartridge from the BJ Cartridge Storage Container SB 10 77 ...

Page 80: ...driver do not work correctly with the BJC 50 Cleaning the printer Before you start cleaning You should clean the printer regularly to avoid printing problems Follow these simple guidelines when you clean the printer z Before you clean the printer press the POWER button to switch the power off unplug the AC adapter from the power source and remove the battery pack from the printer p64 z Use only a ...

Page 81: ...er in position during ink transfer may be soiled after a paper jam or other paper feed problems When the platen is soiled with ink the back or edge of the printed sheet may be smudged Use a soft dry cloth to wipe the platen clean WHILE YOU ARE CLEANING THE INSIDE OF THE PRINTER DO NOT BEND THE INSTRUCTION PLATE 79 ...

Page 82: ...ted cleaning You can start cleaning or flushing the print head with the Windows printer driver or the operation panel For details about starting cleaning or flushing with the Windows printer driver refer to the Windows Print Guide To start cleaning flushing from the operation panel 1 Press and hold down the RESUME button To start print head cleaning hold down the RESUME button until you hear two b...

Page 83: ...ks the printer off so it cannot be switched on accidentally during transportation The next time you use the printer make sure that you slide the power lock switch to the right position before you press the POWER button to switch the printer on 3 If the optional sheet feeder is attached remove it 4 If the BIFC 50 printer cable is connected disconnect it from the printer and computer 5 If the AC ada...

Page 84: ... z Remove the battery pack and close the front cover 8 Replace the printer and accessories in the original packing materials for storage or place them in a suitable carrying case for transport z It is not necessary to remove the BI Cartridge and ink cartridges from the printer for transport z When travelling on an aeroplane always pack the printer with your hand luggage items to minimise shocks an...

Page 85: ...again Try the print again If the problem persists read the check list below and try to solve the problem Check List Problem See Pag Errors Indicated by the CHARGE ERROR lamp 84 Clearing Paper Jams 86 Operational Problems Printer does not switch on POWER lamp comes on but printer does not print BJ Cartridge moves but print does not appear Ink runs out sooner than expected Paper does not eject after...

Page 86: ...Load the sheet straight into the printer and press the RESUME button to clear the error condition CHARGE ERROR lamp lights and stays on and buzzer beeps twice The printer could not eject the paper correctly because the paper is over 58 cm long 23 in Remove the paper Break the print job into shorter pages The printer cannot feed and eject paper longer than 58 cm 23 in CHARGE ERROR lamp lights and s...

Page 87: ...t full To finish a print job in progress press the RESUME button and continue printing Contact your Canon Authorised Dealer or supplier as soon as possible CHARGE ERROR lamp flashes and buzzer beeps six times The battery pack has been exhausted and cannot be recharged Discard the used battery pack and replace it with a new one p64 Dispose of the battery pack according to the regulations in your co...

Page 88: ...er taking care not to touch the film cable 3 Press the POWER button to switch the printer on again The printer is now ready to print 4 Open the top cover and check the platen If the platen is soiled and the reverse side of your output is stained with ink after a paper jam occurs clean the platen inside the printer p79 z If paper jams occur repeatedly you may be loading the paper incorrectly or usi...

Page 89: ...tion 2 If the AC adapter is not attached check the CHARGE ERROR lamp If the CHARGE ERROR lamp lights orange this means the battery pack requires charging Switch off the printer and connect the AC adapter The CHARGE ERROR lamp will remain illuminated green until the battery pack is completely recharged If you want to use the printer immediately just connect the AC adapter and use the printer When y...

Page 90: ...er 4 Make sure that your software application is set up correctly for your printer BJ Cartridge moves but printed text graphics does not appear 1 Make sure that the BJ Cartridge and its ink cartridges are properly installed 2 If print does not appear after print cartridge installation make sure that you have removed the protective cap and the protective tape from the BJ Cartridge p31 3 The nozzles...

Page 91: ...result from using the wrong media or prin mode There may also be a problem with the print head or ink cartridge If the quality of your printout does not match your expectations check the list of problems and solutions below White streaks dots missing or irregular dots If white streaks see example below or irregular dots appear on the printout or if there seem to be dots missing the print head may ...

Page 92: ...3 Clean the print head unit once again z If a printed page or the Nozzle Check Pattern is almost blank after one or two cleanings the ink cartridge has run out so replace it with a new one p66 z If print quality is not restored after replacing the ink cartridge start flushing To start flushing 1 Press and hold down the RESUME button for about six seconds until you hear three beeps Flushing require...

Page 93: ... sure that you are using a recommended media P42 2 Some copier paper has a preferred side If the print quality is poor try turning the paper over and printing on the other side 3 Check the print mode If the printout is stained with ink try using the Fine mode Open the printer driver and change the setting Smudges on back or edge of printed page If the printer platen has been soiled by a paper jam ...

Page 94: ...ozzle Check Pattern p45 If any part of the color pattern is blank the color ink cartridge has run out of ink Replace the empty ink cartridge p66 Colors are broken or uneven If colors are broken uneven or vary from line to line follow these steps 1 The print mode may be inappropriate for your graphics resolution If you are printing high density graphics set the printer driver to Fine mode 2 If you ...

Page 95: ...lor follow these steps to improve the printing speed 1 Make sure that you are using only one software application at a time 2 Limit the number of colors on each page 3 Use primary colors cyan magenta yellow and black as much as possible 4 Print at a lower resolution 5 Increase the amount of memory in your computer 6 Upgrade to a computer with a higher processing speed 7 If you are using a screen s...

Page 96: ...o not use the printer near office equipment or machinery that can generate large magnetic fields z If the computer and printer are not directly connected if they are connected through a switching device or network for example connect the computer and printer directly 4 If you are using Windows 95 or Windows 3 1 confirm that you are using the correct printer driver z Make sure you have installed th...

Page 97: ...of available printer ports and select LPT1 z If there is a WPS driver installed make sure that this WPS driver is not installed for the same port as the BJC 50 If the WPS driver is installed for the same port as the BJC 50 printer driver disable the WPS driver temporarily by assigning it the FILE port or delete the WPS driver 4 In the Program Manager of Windows 3 1 click Main then click Control Pa...

Page 98: ...are application s setting for the right margin The printer may print on the platen when this problem occurs Clean the printer platen before starting your print job p79 IrDA printing stops and paper is ejected If printing via the IrDA interface suddenly stops try the following measures 1 Make sure communication via IrDA is not blocked p23 2 Make sure the IrDA port is clean Use only a soft clean clo...

Page 99: ...0 2763 FAX 010 651 0 2580 New Zealand Hong Kong and Taiwan Canon New Zealand Ltd Fred Thomas Drive Takapuna P O Box 33 336 Auckland New Zealand TEL 0900 522666 Web page http www canon com au Canon Hongkong Co Ltd 10 F Lippo Sun Plaza 28 Canton Road Tsimshatsui Kowloon Hong Kong TEL 852 2739 0802 FAX 852 2739 6428 Web page http www canon com sg United Kingdom India and other southeast Asian countri...

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Page 101: ...ustomer Information Center TEL 02 562 9133 FAX 02 3450 0788 Clover Service TEL 080 987 8585 Canon Canada Inc 6390 Dixie Road Mississauga Ontario L5T 1 P7 Help Desk at 1 800 263 1121 Malaysia Canon Marketing Malaysia Sdn Bhd 1 3A Jalan 219 46100 Petaling Jaya Selangor Darul Ehsan Malaysia TEL 603 7577210 FAX 603 7570948 Web page http www canon com sg Philippines Canon Marketing Philippines Inc Marv...

Page 102: ...page http www canon com sg cms Thailand Canon Marketing Thailand Co Ltd 2nd Floor Indosuez House 152 Wireless Road Bangkok 10330 Thailand TEL 66 2 6514000 FAX 66 2 6514095 Web page http www canon com sg 98 ...

Page 103: ...Plain Paper Glossy Photo Paper GP 201 Glossy Paper High Resolution Paper HR 101 Coated Paper Transparency CF 102 Transparency High Gloss Film HG 101 High Gloss Film Back Print Film BF 102 Back Print Film Fabric Sheet FS l0l Fabric Sheet T Shirt Transfer TR 201 T Shirt Transfer This is the name of the Media Type you will see after you pull down the list for Media Type on the Paper control sheet of ...

Page 104: ...ical printing area is inside the 3 mm top bottom margins However we recommend setting the margins greater than 22 mm because the print quality degrades below this Before you print on Fabric Sheet FS 101 set the paper size for Legal The printing area may vary according to settings in the printer driver The margins and printable areas for Fabric Sheet are shown below 100 ...

Page 105: ... x 4 1 in and European DL size envelope 220 x 110 mm The printer s maximum mechanical printing area is inside the top and bottom margins However we recommend setting the margins wider than 22 mm because print quality degrades below this The size of the printing area may vary according to settings done with the printer driver 101 ...

Page 106: ... printer supports ten code pages By selecting a code page you can print characters and symbols in the following languages Type Code Page No USA English Multilingual Latin I Slavic Latin II Cyrillic Russian Turkish Portuguese Canadian French Arabic Nordic Greek Code Page 437 Code Page 850 Code Page 852 Code Page 855 Code Page 857 Code Page 860 Code Page 863 Code Page 864 Code Page 865 Code Page 869...

Page 107: ...103 The code page tables are shown on the following pages ...

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Page 117: ...no control codes except for the space code at ASCII 32 All other ASCII characters are printable The All Characters Chart is selected by using the ESC A or the ESC code Character Set 1 has control codes in two places z Between ASCII 0 and ASCII 31 Hex OOh and Hex lFh z Between ASCII 128 and ASCII 159 Hex 80h and Hex 9Fh Character Set 2 has control codes in only one place between ASCII 0 and ASCII 3...

Page 118: ...109 The tables on the following pages show the differences between Character Set 1 and Set 2 from the All Characters Chart The example below is from Code Page 437 U S A English 109 ...

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Page 120: ...ts many code pages USA 437 Multilingual Latin I 850 Slavic Latin II 852 Cyrillic Russian 855 Turkish 857 Portuguese 860 Canadian French 863 Arabic 864 Nordic 865 and Greek 869 p102 When you select a code page to print characters and symbols of your language be sure to select the Graphics character table Otherwise the characters and symbols between ASCII 128 and ASCII 255 are changed to italic char...

Page 121: ... The Graphics character table has control codes only in one place between ASCII 0 and ASCII 31 All other characters are printable The characters between ASCII 32 and ASCII 126 are always as shown in the table on the next page The characters between ASCII 128 and ASCII 255 vary depending on your selected code page The Graphics character table shown on the next page is for when the code page is set ...

Page 122: ...113 The tables below show the Italics character table and the Graphics character table ...

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Page 124: ...ol the way the printer produces the printed page See your software application manual for instructions on sending commands z You can send specific commands directly to the printer using either a BASIC statement or a printer command option in your software application Entering a setup string in Lotus 1 2 3 The procedure for entering printer control commands in Lotus 1 2 3 is typical of the procedur...

Page 125: ...e example Suppose you are working in LQ mode and want to print text at 12 cpi In Appendix B you see that the decimal code for the command for 12 cpi is 27 77 Follow this procedure to specify 12 cpi printing in Lotus 1 2 3 1 In Lotus 1 2 3 type PPOS to access the printer option setup menu 2 To enter the code in decimal format type 027 077 Be sure to insert the leading zeros before the numbers so th...

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Page 135: ...cartridge Ink Cartridge BCI 10 Black Used in the Black BI Cartridge BC 10 Color BJ Cartridge BC 11e Incorporates a Bubble Jet print head and two replaceable ink cartridges the Ink Cartridge BCI 11 Color and the Ink Cartridge BCI ll Black Ink Cartridge BCI 11 Black Used in the Color BJ Cartridge BC 11e Ink Cartridge BCI 11 Color Three colour ink cartridge used in the Color BJ Cartridge BC 11e Canon...

Page 136: ...k Print Film BF 102 Back Print Film A4 LTR Fabric Sheet FS 101 Fabric Sheet 241 x 356 mm T Shirt Transfer TR 201 T Shirt Transfer 216 x 279 mm Available options Canon Auto Sheet Feeder ASF 50 Allows you to stack and feed more than one sheet for printing Color Image Scanner Cartridge IS 12 This Scanner Cartridge turns your printer into a color scanner BJ Cartridge Storage Container SB 10 Used for s...

Page 137: ... mode 1 8 ppm HS mode 2 1 ppm Printing Direction Uni directional or bi directional depends on data format Print Width Maximum 8 inches Line Feed Speed Approximately 70 ms line at 1 6 inch line in HQ HS mode Resident Printer BJ mode IBM Proprinter X24E emulation Control Modes LQ mode EPSON LQ 2550 emulation for color printing EPSON LQ 5 10 emulation for black printing Canon Extended Mode Print spee...

Page 138: ...Maximum Number of Characters per Line BJ mode Mode Pitch Characters per line 10 cpi 10 0 cpi 80 0 cpl 10 cpi double wide 5 0 cpi 40 0 cpl 10 cpi condensed 17 0 cpi 136 0 cpl 10 cpi condensed double wide 8 5 cpi 68 0 cpl l2cpi 12 0 cpi 96 0 cpl 12 cpi double wide 6 0 cpi 48 0 cpl Proportional spacing PS Varies LQ mode Mode Pitch Characters per line 10 cpi 10 0 cpi 80 0 cpl 10 cpi double wide 5 0 cp...

Page 139: ...itching is turned on Interface IEEE 1284 compatible parallel interface IrDA 1 0 interface Color BJ Cartridge BC 11e Print head 64 nozzles for Black 24 nozzles each for Cyan Magenta and Yellow Ink Color Black Cyan Magenta and Yellow Number of pages printed Black Ink Cartridge BCI 11 Approx 45 pages cartridge in HQ mode at 5 coverage Number of pages printed Color Ink Cartridge BCI 11 Approx 40 pages...

Page 140: ...perature 0 ºC to 35 ºC 32 ºF to 95 ºF Humidity 5 to 95 RH no condensation Power Source Universal AC Adapter AD 360U connected to AC power source Power Consumption Printing 23W Standby 3 W Off 2W Battery Pack Type Lithium ion battery Voltage level 12V DC Size 213 3 x 28 5 x 20 6 mm Weight Approx 160 g Dimensions W x D x H 302mm 11 9 in x 112 5mm 4 4 in x 49mm 2 in Weight Approx 900g 2 0 lb includin...

Page 141: ...le Type Material Length Twisted pair shielded cable AWG 28 1 5m 5ft Interface connectors Printer side Cable side Japan Molex 52629 2611 or equivalent Fujitsu Takamisawa Component FCN 28øP26 G E or equivalent IrDA interface Because of its simplicity and versatility the IrDA interface controlled by the Infra red Data Association is rapidly gaining popularity among users of personal computers Interfa...

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