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When the Scanner is Not Recognized

When the Scanner is Not Recognized

The following describes possible causes of your computer not recognizing the
scanner. Remedy the problem by following the remedy for the respective cause.

Cause

The SCSI cable is not correctly connected to the computer.

Remedy

Correctly connect the SCSI cable.

Cause

The SCSI card is not correctly recognized.

Remedy

Correctly connect the SCSI card referring to the SCSI card Manual.
Also, check that the SCSI card you have mounted is correctly
recognized by the OS.
How identification of the SCSI card is displayed and how to check
the SCSI card differ according to the OS you are using.
For details, refer to the manuals for the SCSI card and OS you are
using.

Cause

The same SCSI ID (DIP switch) is used for other SCSI devices.

Remedy

Set the SCSI ID for each SCSI device to a unique number. (See
“Setting the SCSI ID and Terminator” P. 22)

Cause

The terminator is not correctly connected.

Remedy

Connect the terminator to the last SCSI device on the end of the
daisy chain. Enable the terminator function if the SCSI device has a
built-in terminator function. (See “Setting the SCSI ID and
Terminator” P. 22)

Cause

The scanner was turned ON after the computer was turned ON.

Remedy

Turn both the computer and scanner OFF. Next, turn the scanner
ON and then turn the computer ON.

Cause

The scanner is OFF.

Remedy

Turn the computer OFF, turn the scanner ON and then turn the
computer ON again.

Cause

The scanner’s power cord is disconnected from the scanner or
the AC power outlet.

Remedy

Turn the computer OFF, and correctly connect the scanner’s power
cord. Then, turn the scanner ON and then turn the computer ON
again.

Cause

The scanner does not support this SCSI card.

Remedy

Replace with a SCSI card compatible with the driver application.

Summary of Contents for 5060F - Document Scanner

Page 1: ...DOCUMENT SCANNER INSTRUCTIONS ...

Page 2: ...ass A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications...

Page 3: ...e Caution Take note of the following when using the scanner to make copies Reproducing money other forms of currency or negotiable securities is an offense and may be subject to criminal prosecution Reproducing passports official certificates licenses travel tickets copyright protected and private documents and other items is also against the law and may be subject to criminal prosecutions Obtain ...

Page 4: ...ury or damage to the equipment or loss of valuable data NOTE Read carefully to avoid damage to the equipment MEMO Read carefully memos indicate where you will find useful information in this manual This Unit This manual refers to the DR 5060F as this unit Scanner This manual refers to the DR 5060F as the scanner when the explanation is for the DR 5060F as a scanner Filmer This manual refers to the...

Page 5: ... 24 Handling the Camera Unit 25 Loading Film 25 Affixing the Index Label 28 Loading the Camera Unit in the DR 5060F 29 Removing the Camera Unit 30 Removing Film 31 Preparing for Paper Feeding and Ejection 33 Affixing the Document Guide Labels 33 Preparing the Document Tray Extension and Document Eject Tray Extension 33 Paper Feed Adjustment 36 Turning the Power ON OFF 37 Turning the Power ON 37 Tu...

Page 6: ...66 Attaching the Intermediate Unit 67 Paper Feed Trouble 68 When the Scanned Image is Not Normal 70 When an Error Code is Displayed 71 About the Remaining Film Warning 73 Chapter 5 Daily Cleaning 75 Daily Cleaning 76 Cleaning the Main Unit 76 Cleaning the Scanning Glasses and Rollers 77 Cleaning the Camera Unit 82 Power Cord 82 Imprinter Guide Plate 83 Specifications 84 Options 85 Consumables 85 I...

Page 7: ...connect the ground cable to gas pipes or water pipes Doing so might cause fire Never attempt to disassemble or modify the unit Never use any type of flammable spray near the unit Before you clean the unit turn the power OFF and disconnect the power cord from the power outlet To clean the unit exterior use a firmly wrung cloth moistened slightly with water or mild detergent Never use any type of vo...

Page 8: ...g so might expose or break the core leads damage the power cord and cause fire or electrical shock Keep the area around the power outlet clear of all obstacles so that you can disconnect the power cord easily at all times Never spill water or any type of volatile solution alcohol benzene paint thinner into the unit Doing so might cause fire or electrical shock When the unit is not being used for a...

Page 9: ...in such places is unavoidable provide a curtain or similar object to shade the unit Places subject to dust and fumes Dust and cigarette fumes adversely affect the components inside the unit Places subject to high temperature and humidity such as near running water a heat source water vapor or in an area such as a laboratory exposed to ammonia gas paint thinner or other volatile solutions Places su...

Page 10: ...e leg Do not tug the power cord When you remove the power cord grip it by the plug head Keep the area around the power outlet free of obstacles Carrying When you move the DR 5060F it should be held by the under section of the main unit by at least two people and carried carefully WARNING When lifting this unit be sure to hold it by the under section of the main unit and never place your hands on o...

Page 11: ...s chapter describes the features of the scanner what s in the box and the names and functions of parts on the scanner and the camera unit Features of DR 5060F 10 Packaging What s in the Box 11 Names and Functions of Parts 12 About the Camera Unit 18 ...

Page 12: ...e main unit This eliminates the need to operate the application each time that you load a document for example when you are scanning a large number of documents Skew detection This function automatically detects if the document is fed in at an angle and straightens skewed documents Highly durable The unit features a service life of up to 6 million scans Backup to microfilm Images are backed up to ...

Page 13: ... camera unit and microfilm are sold separately Contact your place of purchase or a Canon service department Backup FILM E F A Feeding Option New File Space Count Only Manual Auto Semi Auto Scanner DR 5060F Setup CD ROM DR 5060F Instructions this manual Scanning Utility 5060 Instructions ISIS TWAIN Driver Instructions Removable tray Document eject support plate Power cord The power cord varies acco...

Page 14: ...ejected onto this tray Upper unit open close button Operation panel This panel is for setting up scan density and other basic functions The number of scanned pages and error codes are also displayed here See Operation panel P 14 Camera unit slot This slot is for inserting the camera unit Camera unit lock lever This lever is for locking the camera unit Document tray extension extension wire Select ...

Page 15: ...to this connector CAUTION To avoid overheating and causing a fire never block the air vents on the rear of this scanner Backup FILM E F A Feeding Option New File Space Count Only Manual Auto Semi Auto Scanner Paper feed adjustment lever Slide this lever to adjust paper feed according to the condition of the paper surface See Paper Feed Adjustment P 36 DIP switch This switch is for setting the SCSI...

Page 16: ... Settings P 52 Manual Thickness Adjustment Fixed Thickness Mode Double Feed Detection Imprinter Film Density Odometer Indication Page Address Indication File Address Indication Restore Memorized Setting 2 Remaining film indicator This indicator shows the amount of remaining film when a camera unit loaded with film is placed on this unit All LEDs light when the amount of remaining film is 100 These...

Page 17: ...ey Pressing this key lights the lamp in the key and sets the Count Only mode In this mode document pages that are fed are neither scanned nor photographed They are only counted For details on this mode see page 41 Count Only mode 6 Clear Stop key This key is used to stop scanning midway cancel the operation mode you have set and to cancel errors displayed on the counter display Holding this key do...

Page 18: ... the key indicator to adjust the brightness Moving the indicator to the right increases the brightness and to the left decreases the brightness The brightness can be adjusted in 13 steps If you press the or key with the A key lit to adjust the indicator the automatic adjustment level is adjusted This key is also used for setting paper thickness when manually adjusting the paper thickness for setti...

Page 19: ...ing large size e g A3 11 x 17 in or thin documents This plate prevents such documents from becoming caught on the document eject tray Function key labels Function key labels Write the name of the function registered to the function key and affix the label on the function key Index labels These labels are for the camera unit See Affixing the Index Label P 28 Document guide labels These labels are f...

Page 20: ...n the 1 24 camera unit 24X is used only the top side of originals is photographed in the simplex mode SIMPLEX When the 1 57 camera unit 57X is used both sides of originals are photographed simultaneously in the duplex mode DUPLEX Back Front NOTE When the 1 24 camera unit is used only the image of the top side of originals is backed up to film even if the scanner is set for scanning in the duplex m...

Page 21: ...is chapter describes the preparations starting with connecting to a computer through to preparations for scanning System Requirements 20 Connecting to a Computer 21 Handling the Camera Unit 25 Preparing for Paper Feeding and Ejection 33 Turning the Power ON OFF 37 ...

Page 22: ...ation P 7 under Safety Precautions The driver may not function properly depending on the application you are using Select a computer operating environment and SCSI card to suit the driver application you are going to use The SCSI connector used for this unit is a half pitch 50 pin pin type connector Check the shape of the connector for the SCSI card on the computer or the SCSI device to be connect...

Page 23: ...puter to the scanner using the SCSI cable Two half pitch 50 pin SCSI connectors are located on the rear of the scanner Insert the SCSI cable from the computer into one of these connectors To connect another SCSI device to the computer insert the other SCSI cable into the vacant SCSI connector on the rear of the scanner and connect the other end of the SCSI cable into the SCSI device in a daisy cha...

Page 24: ...ning the settings of switches SW2 to SW4 Set unique SCSI IDs to any other built in SCSI devices or SCSI devices connected to the computer SCSI ID 0 1 2 3 4 5 6 7 SW2 ON ON ON ON OFF OFF OFF OFF SW3 ON ON OFF OFF ON ON OFF OFF SW4 ON OFF ON OFF ON OFF ON OFF NOTE The default SCSI ID is set to 2 Assign SCSI ID numbers ranging from 0 to 7 for each SCSI device Do not select 7 as this is normally assig...

Page 25: ...SCSI devices to OFF Terminator OFF Terminator ON CAUTION When this unit is connected as the last device of the daisy chain either set the terminator DIP switch ON or set the terminator DIP switch OFF and use a terminator plug Note that this unit may malfunction if the terminator DIP switch is set to ON and the terminator plug is used at the same time When another SCSI device is connected as the la...

Page 26: ...o might cause fire or electrical shock Never grasp the plug when your hands are wet Never plug the unit into a multi plug power strip Never bundle or tie the power cord around itself or another object Connect the plug securely to the power source Use only the power cord and plug provided with the scanner Before you connect the power cord be sure to turn the power switch OFF Be sure to connect to a...

Page 27: ... unit through to placing and removing the camera unit from this unit and removing film Loading Film 1 Press the release notch to open the camera unit s cover MEMO When you buy the camera unit the camera unit holds an empty take up reel inside If there is no take up reel inside the camera unit contact a Canon service department 2 Take the microfilm out of its case Release notch ...

Page 28: ... the number 2 written on the reel face up 4 Pass the film along the film path as shown in the figure below 5 Close the left cover taking care not to nip the film NOTE To prevent the film from being exposed be sure to close the left cover when the film has been wound out Film ...

Page 29: ...p of the film into the take up reel with the number 1 written on the reel face up 7 Place the take up reel on the shaft 8 Turn the reel a few times in the direction of the arrow and make sure that the film is firmly taken up on the reel while taking up any slack in the film at the same time ...

Page 30: ...aining indicator first shows green when a new film loaded and begins to show red from the edge close to the lens as the film is consumed green red Affixing the Index Label Index labels are included among the function key labels that are packaged with the DR 5060F Affix these index labels at the location specified on the camera unit s cover Film remaining indicator ...

Page 31: ...uto Scanner w e 3 Turn the lock lever to the LOCK position to lock the camera unit in place MEMO The film leader is fed automatically if you place a camera unit loaded with new film on this unit in the Backup mode or Filmer Only mode The cover cannot be opened as the camera unit release notch is locked See Loading Film P 25 The display indicates the error F02 if a camera unit not loaded with film ...

Page 32: ... unit Backup FILM E F A Feeding Option New File Space Count Only Manual Auto Semi Auto Scanner 2 Lift up the front of the camera unit and gently remove it from the slot Backup FILM E F A Feeding Option New File Space Count Only Manual Auto Semi Auto Scanner MEMO When the camera unit is not in use put it in its case and store it in a safe place Handling the Camera Unit ...

Page 33: ...e Count Only Manual Auto Semi Auto 1 2 3 4 5 6 Space Trailer Backup Scanner NOTE Do not touch the lock lever with your hand while the trailer film is being fed MEMO Film cannot be removed as the release notch is locked if there is any remaining film or from camera units whose trailer film has not been rewound even if the remaining film indicator shows zero 2 Press the release notch to open the cov...

Page 34: ... without developing it the quality of valuable images may be impaired If the density of developed images is unsuitable adjust the density of the film to be photographed See Function Key Settings P 52 If the image density cannot be adjusted to a suitable density within the adjustment range contact a Canon service department Handling the Camera Unit ...

Page 35: ...nt guide labels as aids for adjustment of the document guide Affix these guide labels on the document tray as shown in the figure Preparing the Document Tray Extension and Document Eject Tray Extension Use the document tray extension and document eject tray extension to accommodate the size of the document to be scanned Also attach the document eject support tray and removable tray to accommodate ...

Page 36: ...Pull out the stopper to prevent ejected documents from flying out of the document eject tray extension 1 Pick up the document eject tray extension 1 from the center of the document eject tray 2 Draw out the document eject tray extension 2 from eject tray extension 1 Pull out the stopper to prevent ejected documents from flying out of the document eject tray extension Preparing for Paper Feeding an...

Page 37: ...e ejected 1 Pick up the document eject tray extension 1 from the center of the document eject tray 2 Install the document eject support plate Install so that the protrusions on the document eject support plate fit into the holes on the document tray guide MEMO If documents become caught even with the document eject support plate attached draw out the support plate as far as possible to prevent the...

Page 38: ... Feed Adjustment Use the paper feed adjustment lever to adjust paper feed in the following instances when feed errors occur due to friction when scanning documents with a slippery surface when scanning thin documents The paper feed adjustment lever can be adjusted to three positions The normal setting is the left I position If the paper is slightly slippery adjust it to the center II position and ...

Page 39: ...ration mode of this unit is set to the Back up mode or Filmer Only mode without a camera unit placed on this unit Either place a camera unit loaded with film or change to the Scanner Only mode NOTE If you hear a strange sound detect smoke or abnormal heat or smell odd odors around the unit and the machine does not function for example after turning the power ON turn the power switch OFF immediatel...

Page 40: ... Clear all checkmarks and then click Next 4 Click Next 5 Click Finish If Add New Hardware Wizard is displayed Windows Me select Automatic search for a better driver Recommended then click Next and then click Finish on the next screen If Found New Hardware Wizard is displayed Windows 2000 follow the procedure described below 1 Click Next to advance to the Install Hardware Device Drivers screen 2 Se...

Page 41: ...pter 3 Preparing Documents This chapter describes precautions regarding documents that can be handled on this scanner and document feed and scanning operations About Operation Modes 40 About Documents 42 Setting Scan Conditions 44 ...

Page 42: ... You can check and set the scanner s operation mode by the Backup and Count Only keys on the operation panel A FILM E F Feeding Option New File Count Only Manual Auto Semi Auto 1 2 3 4 5 6 Space Trailer Backup Scanner Backup key lit Backup mode In this mode images of the scanned document are backed up to microfilm while they are transferred to computer at the same time Backup key out Scanner Only ...

Page 43: ...for which the paper jam occurred Count Only key lit Count Only mode In this mode the DR 5060F counts the number of documents without scanning them 1 Press the Count Only key on the operation panel of the scanner The Count Only key lamp lights to indicate the Count Only mode The Semi Auto lamp of Feeding Option also lights 2 Load the document on the document tray and press the Start key The documen...

Page 44: ...he document may transfer to and stain the scanning rollers Before you scan these kind of documents make a copy on a copier and then scan the copy If you have scanned a document written in pencil or some other soft writing materials by mistake be sure to clean the scanning rollers after scanning See Cleaning the Scanning Glasses and Rollers P 77 If you scan thin paper in the duplex mode ink printed...

Page 45: ...t their top edges are inserted as far as possible into the scanner A Feeding Option Manual Auto Semi Auto Do not load documents beyond the mark on the document tray Doing so might cause a paper jam As a rough guideline the maximum amount of documents that can be stacked on the document tray is about 500 sheets of PPC A4 or LTR size paper 80 g m2 or 20 lb bond or about 200 sheets of paper larger th...

Page 46: ...eeding option Feeding Option key Set the feeding operation for the document See Selecting the Feeding Option P 45 Setting the function keys Function keys Use settings or functions pre stored to function keys by pressing the desired function key See Function Key Settings P 52 Setting in the user mode Brightness key Of the DR 5060F s basic settings this mode user mode can be customized by the user S...

Page 47: ...ced document has finished being scanned scanning is continued by pressing the Start key Auto In the Backup mode or Scanner Only mode scanning is automatically started by placing a document on the document tray after instructing the start of scanning by the application In the Filmer Only mode scanning is automatically started by Selecting Auto and placing a document on the document tray If you plac...

Page 48: ...tion 5 The document tray rises and scanning begins The document tray is lowered when scanning of all pages in the document ends CAUTION If the document tray does not rise and you hear a clicking sound a probable cause is that the document stack weight is heavier than specified even if the load is lower than specified below the mark on the document tray Reduce the number of pages to load on the doc...

Page 49: ...y changes color from red to green 5 Press the Start key 6 The document tray rises and scanning begins The document tray is lowered when scanning of all pages in the document ends CAUTION If the document tray does not rise and you hear a clicking sound a probable cause is that the document stack weight is heavier than specified even if the load is lower than specified below the mark on the document...

Page 50: ...Option key on the operation panel to light Auto lamp set the paper guide for the width of the document you are going to scan 2 Remove any pages from the document tray and press the Feeding Option key to light the Auto lamp 3 If the scanner is in the Backup mode or Scanner Only mode start scanning from your application The Start key changes color from red to green MEMO Details of scan conditions ar...

Page 51: ...to start scanning If the sensor is obstructed after start of scanning is instructed the DR 5060F mistakenly judges that a document has been loaded and the document tray automatically starts to move So prevent the sensor from being obstructed by objects other than documents A Feeding Option Manual Auto Semi Auto Scanning will not start if the document is loaded beforehand In this case either press ...

Page 52: ... paper guide for the width of the document you are going to scan A Feeding Option Manual Auto Semi Auto NOTE If Feeding Option is set to Manual in the Filmer Only mode scanning is started once the sensor detects the document placed on the document tray Before you press the Feeding Option key on the operation panel to light Manual lamp set the paper guide for the width of the document you are going...

Page 53: ...AIN Driver Instructions or Scanning Utility 5060 Instructions 4 Load one sheet on the document tray face up with its top edge inserted into the scanner The document is scanned 5 Insert the document one page at a time 6 To end scanning press the Stop key MEMO When scanning ends the document tray remains at the raised position To return the document tray to its original position press the Feeding Op...

Page 54: ...WAIN Driver Instructions or Scanning Utility 5060 Instructions Manual Thickness Adjustment See P 53 Fixed Thickness Mode See P 54 Double Feed Detection See P 54 Imprinter See P 55 Film Density See P 55 Odometer Indication See P 55 Page Address Indication See P 55 File Address Indication See P 55 Restore Memorized Setting See P 55 MEMO Default settings are as follows Function key 1 Manual Thickness...

Page 55: ... one sheet from the document to be scanned on the document tray and press the Start key This scans the document and the paper thickness is displayed on the brightness indicator MEMO The paper thickness displayed on the indicator does not represent the exact paper thickness but serves as an aid when adjusting the paper thickness 3 Press the or key to adjust the paper thickness Pressing the or key m...

Page 56: ...e feed detection press the key to which double feed detection is registered to turn the lamp OFF NOTE A double feed error occurs when a stack of different size or thickness originals is fed Be sure to turn double feed detection OFF MEMO As the first document sheet is used as the standard for detecting double feed double feed may not be detected if the first document sheet is double fed Check the s...

Page 57: ...ion key to which page address indication is registered the function key lamp blinks and the counter display indicates P This display then changes to indicate the page address of the currently loaded camera unit The page address is indicated within the range 00000 to 99999 and the page address numerical value is held in DR 5060F memory even if the camera unit is replaced or the main unit is turned ...

Page 58: ...uide width default Skew detection setting Sets detection of skew when the document has skewed U3 0 Do not detect document skew default U3 1 Detect document skew and stop document feed U3 2 Detect document skew and stop document feed excluding manual mode SCSI synchronization setting Sets transfer of synchronization with the SCSI card U4 0 Do not transfer SCSI synchronization U4 1 Transfer SCSI syn...

Page 59: ...000 mm 19 5 x 117 in U12 default 1500 mm 58 5 in Trailer setting Sets the trailer film feed amount Set in 100 mm 3 9 in increments within the range 500 mm to 3000 mm 19 5 x 117 in U13 default 1500 mm 58 5 in Film end detection amount setting Sets the film end detection amount Set in 100 mm 3 9 in increments within the range 1500 mm to 3000 mm 58 5 in to 81 9 in U14 default 1500 mm 58 5 in MEMO The...

Page 60: ...e and returns the counter display to the counter display When the final letter of the user mode setting is A Scanner 1 Hold down A key for at least five seconds The A key blinks and the user mode appears on the counter display 2 Select the user mode address using the or key For setup items U11 to U14 is displayed at the end of the address 3 Press the A key to display the setting value 4 Change the...

Page 61: ...auses of trouble that may occur with the DR 5060F and how to remedy the problem When the Scanner is Not Recognized 60 Removing Paper Jams 61 Paper Feed Trouble 68 When the Scanned Image is Not Normal 70 When an Error Code is Displayed 71 About the Remaining Film Warning 73 ...

Page 62: ...s Remedy Set the SCSI ID for each SCSI device to a unique number See Setting the SCSI ID and Terminator P 22 Cause The terminator is not correctly connected Remedy Connect the terminator to the last SCSI device on the end of the daisy chain Enable the terminator function if the SCSI device has a built in terminator function See Setting the SCSI ID and Terminator P 22 Cause The scanner was turned O...

Page 63: ...o nip your fingers NOTE If a system error or paper jam stops feeding of the document during scanning clear the paper jam and then check that the image of the last ejected page of the document is correctly recorded to computer before continuing scanning in the Backup mode or Scanner Only mode If a paper jam stops feeding of the document in the Filmer Only mode you cannot check the images photograph...

Page 64: ... C01 appears on the display 4 Remove the jammed paper from the paper eject section 5 Press the upper unit down firmly on both sides to close it If you press the upper unit down on only one side the opposite side will not be fully closed Make sure that the upper unit is firmly closed and that the error code C01 on the display disappears ...

Page 65: ...ray extension if it is open 3 Press the open close button and lift up the upper unit Lift up the upper unit gently until it comes to a stop Backup FILM E F A Feeding Option New File Space Count Only Manual Auto Semi Auto Scanner 4 Check the intermediate unit for jammed paper If small size documents such as checks are jammed in the intermediate unit remove the unit and remove the jammed paper See R...

Page 66: ...l Auto Semi Auto 6 Remove the jammed paper from the feed section tion File Manual Auto Semi Auto 7 To close the feed unit push the feed unit inwards as far as possible and then release the feed unit When you release the feed unit it begins to slowly fall down Do not apply unnecessary force to push the feed unit down Doing so might damage the scanner Backup Manual Auto Semi Auto ...

Page 67: ... Backup FILM E F A Feeding Option New File Space Count Only Manual Auto Semi Auto Scanner 10 Press the upper unit down firmly on both sides to close it If you press the upper unit down on only one side the opposite side will not be fully closed Make sure that the upper unit is firmly closed and that the error code C01 on the display disappears MEMO The error code C01 will not disappear unless both...

Page 68: ...ch as checks are jammed in the intermediate unit follow the procedure below to remove the unit and remove the jammed paper 1 Slide the intermediate unit upwards 2 Pull down the intermediate unit towards you and remove the upper pin 3 Lift up the intermediate unit as it is to remove ...

Page 69: ... 1 Hold the intermediate unit at an angle and hook the notches on both sides onto the lower pins 2 Push in the intermediate unit as far as possible with it raised slightly off the pins The intermediate unit cannot be pushed in unless it is raised off the pins 3 Push the intermediate unit down MEMO Paper jams may occur if the intermediate unit is not attached properly ...

Page 70: ...or worn rollers inside the scanner may cause paper jams Clean rollers if dirty See Cleaning the Scanning Glasses and Rollers P 77 Worn rollers must be replaced Contact a Canon service department Condition The document tray does not rise and you hear a clicking sound Cause and remedy The weight of the loaded paper sometimes increases due to the environment in which the document is stored If this ha...

Page 71: ... a dark background If this error occurs turn skew detection OFF and scan the document again Or make a copy of the document on different paper provide a wider margin around the document or lighten the background and scan the document again Condition When the imprinter is used the document becomes dirty Cause and remedy This is because ink is sticking to the holes on the guide plate on the inside of...

Page 72: ...ation does not run correctly Remedy If the document cannot be scanned correctly even if the scan conditions are adjusted a probable cause is that the driver or the application is not functioning correctly Re install the driver or application For details on how to install the driver see the separate ISIS TWAIN Driver Instructions For details on how to install the application see the instruction man...

Page 73: ...st be repaired by a service engineer Turn the power OFF contact the place of purchase or a Canon service department and notify them of the error code Error code F01 Cause The camera unit is not inserted Backup mode Filmer mode Remedy Either insert the camera unit or select the Scanner Only mode Error code F02 Cause The camera unit does not contain film or the film has come off the take up reel Bac...

Page 74: ...when the number of sheets is counted Press the Stop key to reset the counter to the set number of document sheets Check the number of sheets to see if all document sheets have been counted and scan the document again Error code U02 Cause The number of scanned document sheets is less than the set number of sheets in the verify scan Remedy Two or more sheets may have been fed simultaneously when the...

Page 75: ...ks and a buzzer sounds to notify the operator that the scanner is about to run of out film When the remaining film warning is displayed remove the camera unit and replace with new film MEMO When scanning on Scanning Utility 5060 the warning is displayed on Scanning Utility 5060 s statusbar See Scanning Utility 5060 Instructions P 82 Warnings Statusbar About the Remaining Film Warning ...

Page 76: ...74 ...

Page 77: ...75 Daily Cleaning 5 Chapter 5 Daily Cleaning This chapter describes daily cleaning of the scanner Daily Cleaning 76 ...

Page 78: ...k Never clean the DR 5060F with any kind of volatile solution such as alcohol benzene and paint thinner Doing so might cause fire and electrical shock or cause the exterior to disfigure or discolor Never spray mild detergent or water directly on the scanning glasses The spray could penetrate below the glass and contaminate the internal light source and lenses Cleaning the Main Unit Wipe the DR 506...

Page 79: ... support plate on the document eject tray if it is installed Close the document eject tray extension if it is open 3 Lift up the upper unit Backup FILM E F A Feeding Option New File Space Count Only Manual Auto Semi Auto Scanner 4 Use a clean dry soft cloth to wipe the scanning glasses Two scanning glasses are located on the inside of the upper unit Wipe both of these scanning glasses clean CAUTIO...

Page 80: ...t before wiping the rollers in the intermediate unit See Removing the Intermediate Unit P 66 The drive rollers indicated in the figure below cannot be rotated by hand If dirty drive rollers are causing dirt to appear on the scanned document contact a Canon service department 6 Open the feed unit Backup ng Option ew File Space ount Only Manual Auto Semi Auto Rollers Intermediate unit Drive rollers ...

Page 81: ...r directly on the scanning glasses The spray could penetrate below the glass and contaminate the internal light source and lenses 8 Wipe the rollers with a firmly wrung cloth moistened with water or mild detergent while rotating the rollers Rollers are located at the positions indicated in the figure below Turn these rollers in the direction of the arrows as you wipe them clean Daily Cleaning Scan...

Page 82: ... inwards as far as possible and then release the upper unit When you release the feed unit it begins to slowly fall down Do not apply unnecessary force to push the feed unit down Doing so might damage the scanner Backup Manual Auto Semi Auto 10 When the feed unit has fallen as far as it can go press down firmly on both sides to close it If you press the feed unit down on only one side the opposite...

Page 83: ...side the opposite side will not be fully closed Make sure that you hear it click into place MEMO The error code C01 will appear when the scanner is turned ON if both the upper unit and the feed unit are not fully closed NOTE If paper jams or double feed simultaneously feeding of two or more document pages occurs frequently in spite of your having cleaned the rollers a probable cause is roller wear...

Page 84: ...N Take care not to scratch the lens when wiping it Remove any dirt from the capstan roller with a firmly wrung cloth moistened slightly with water or mild detergent while rotating the roller Power Cord If you leave the power plug connected to the power outlet for a long period of time dust may accumulate at the connecting section of the power outlet and cause fire or electrical shock We recommend ...

Page 85: ...aning 5 Daily Cleaning Imprinter Guide Plate Ink adhering to the holes on the guide plate on the inside sometimes cause documents to become dirty when the imprinter is used Clean these holes with a cotton wool swab ...

Page 86: ...min Duplex 200 x 200 dpi 50 51 sheets min Gray scale Simplex 200 x 200 dpi 30 31 sheets min 300 x 300 dpi 18 18 sheets min Duplex 200 x 200 dpi 22 22 sheets min 300 x 300 dpi 12 12 sheets min Filmer Only mode 200 x 200 dpi 50 sheets min or equivalent Automatic feed capacity A4 LTR or smaller Max approx 500 sheets 80g m2 or 20 lb bond Larger than A4 LTR Max approx 200 sheets 80g m2 or 20 lb bond In...

Page 87: ...this endorser stamps an 8 digit number and any specified characters on the rear side of the document after it is scanned Imprinter 5000 Attached inside the main unit this imprinter prints characters such as counter numbers alphabet characters and symbols on the front side of the document while it is being scanned Barcode Decoder 5000 This control board is mounted inside the main unit and reads and...

Page 88: ...ument detection setting 56 Document eject support plate 17 35 Document eject tray extension 34 Document eject tray 12 Document eject tray extension stopper 12 Document guide 12 Document guide labels 17 33 Document loading precautions 43 Document sensor 12 Document tray 12 Document tray extension extension wire 12 33 Documents 42 Double feed detection 54 Drop out color 10 E Endorser 57 85 Erroneous...

Page 89: ...3 Paper jam in the paper eject section 61 Paper jams 61 Patch code 85 Power cord 82 Power cord connector 13 Power supply 8 Power switch 12 37 R Rear view 13 Remaining film indicator 14 Remote 45 46 Removable tray 17 36 Removing film 31 Removing paper jams 61 Removing the camera unit 30 Restore memorized setting 55 S Safety precautions 5 Scan log 10 Scanned image not normal 70 Scanner is not recogn...

Page 90: ...88 Index U Upper unit 12 Upper unit open close button 12 User mode setting 44 58 ...

Page 91: ......

Page 92: ...S A CANON CANADA INC 6390 DIXIE ROAD MISSISSAUGA ONTARIO L5T 1P7 CANADA CANON EUROPA N V BOVENKERKERWEG 59 61 1185XB AMSTELVEEN THE NETHERLANDS CANON LATIN AMERICA INC 6505 BLUE LAGOON DRIVE SUITE 325 MIAMI FLORIDA 33126 U S A CANON AUSTRALIA PTY LTD 1 THOMAS HOLT DRIVE NORTH RYDE SYDNEY N S W 2113 AUSTRALIA CANON HONG KONG COMPANY LTD 10 F LIPPO SUN PLAZA 28 CANTON ROAD TSIMSHATSUI KOWLOON HONG K...

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