
Check 5: When using Canon IJ Network Tool, click Update to search for the
printer again.
Canon IJ Network Tool Dialog Box
Check 6: When searching for a printer over a network, make sure that the
machine is associated with the port driver.
When No Driver is displayed under Name in the Canon IJ Network Tool, there is no
association. Select Associate Port on the Settings menu, then associate the port with the
printer.
Canon IJ Network Tool Menus
Check 7: When using wireless LAN, make sure that the network settings in the
printer are identical with those of the access point.
Refer to the manual provided with the access point or contact its manufacturer to check the
access point settings, and then modify the machine settings.
How to Set a WEP/WPA/WPA2 Key
Check 8: When using wireless LAN, make sure that there is no obstruction.
Wireless communication between different rooms or floors is generally poor. Adjust the
location of the devices.
Check 9: When using wireless LAN, make sure that the machine is not place as
far away from the access point.
The access point is located indoors within the effective range for wireless communication.
Locate the machine within 50 m from the access point.
Check 10: When using wireless LAN, make sure that there is no source of radio
wave interference in your vicinity.
There may be a device such as a microwave oven using the same frequency bandwidth as
the wireless station. Place the wireless devices as far away from the interference source as
possible.
Check 11: Make sure that the network settings of the computer are correct.
Make sure that the computer can communicate with the printer and the access point over the
wireless LAN.
Check 12: Make sure that Enable bidirectional support is selected in the Ports
sheet of the properties dialog box of the printer driver.
Opening the Printer Properties Dialog Box (Windows)
Check 13: Make sure that the firewall of the security software is disabled.
If the firewall function of your security software is turned on, a message may appear warning
that Canon software is attempting to access the network. If the warning message appears,
set the security software to always allow access.
If using any programs that switch the network environment, check their settings. Some
programs will enable a firewall by default.
Check 14: When using a router, connect the printer and computer to the LAN
side (same network segment).
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Page 969 of 997 pages
Cannot Communicate With the Machine/Cannot Print from the Machine
Summary of Contents for 3301B002
Page 28: ...Page top Page 28 of 997 pages Entering the Date and Time ...
Page 45: ...Page top Page 45 of 997 pages Printing Photos Saved on the Memory Card ...
Page 77: ...Page top Page 77 of 997 pages Printing Documents Macintosh ...
Page 97: ...Page top Page 97 of 997 pages Using Useful Fax Functions ...
Page 111: ...Page top Page 111 of 997 pages Loading Paper ...
Page 114: ...Page top Page 114 of 997 pages Loading Paper in the Cassette ...
Page 127: ...Page top Page 127 of 997 pages Loading a Document in the ADF ...
Page 137: ...Page top Page 137 of 997 pages When Printing Becomes Faint or Colors Are Incorrect ...
Page 139: ...Page top Page 139 of 997 pages Printing the Nozzle Check Pattern ...
Page 141: ...Page top Page 141 of 997 pages Examining the Nozzle Check Pattern ...
Page 149: ...Page top Page 149 of 997 pages Aligning the Print Head ...
Page 198: ...Note See Help for details on the Edit screen Page top Page 198 of 997 pages Editing ...
Page 200: ...Page top Page 200 of 997 pages Printing ...
Page 204: ...Page top Page 204 of 997 pages Selecting the Paper and Layout ...
Page 207: ...Page top Page 207 of 997 pages Editing ...
Page 209: ...Page top Page 209 of 997 pages Printing ...
Page 216: ...Page top Page 216 of 997 pages Printing ...
Page 223: ...Page top Page 223 of 997 pages Printing ...
Page 256: ...Page top Page 256 of 997 pages Cropping Photos Photo Print ...
Page 312: ...Page top Page 312 of 997 pages Stamp Background Printing ...
Page 354: ...Page top Page 354 of 997 pages Reducing Photo Noise ...
Page 510: ...Page top Page 510 of 997 pages Stack of Documents ADF Screen Scan Import Window ...
Page 515: ...Page top Page 515 of 997 pages Save Dialog Box ...
Page 570: ...Page top Page 570 of 997 pages General Tab ...
Page 597: ...Auto Scan Mode Tab Page top Page 597 of 997 pages Scanning in Auto Scan Mode ...
Page 722: ...Page top Page 722 of 997 pages Creating an Address Book ...
Page 747: ...Page top Page 747 of 997 pages Cleaning the Inside of the Machine Bottom Plate Cleaning ...
Page 782: ...Text LCD Page top Page 782 of 997 pages Bluetooth Settings Screen ...
Page 822: ...Page top Page 822 of 997 pages If an Error Occurs ...
Page 878: ...Page top Page 878 of 997 pages Error Message Appears on a PictBridge Compliant Device ...
Page 930: ...Before Installing the MP Drivers Page top Page 930 of 997 pages Installing the MP Drivers ...
Page 976: ...Page top Page 976 of 997 pages Checking Information about the Network ...