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Troubleshooting
> Printing Does Not Start
Printing Does Not Start
Check 1: Make sure that the power plug is securely plugged in, then
turn the machine on.
While the
COPY
lamp is flashing green, the machine is initializing. Wait until the
COPY
lamp stops
flashing and remains lit green.
Note
When printing large data such as a photo or graphics, it may take longer to start printing. While
the
COPY
button is flashing green, the computer is processing data and sending it to the
machine. Wait until printing starts.
Check 2: Check the status of ink tanks. Replace the ink tank if ink has
run out.
Check 3: Open the Scanning Unit (Cover) and check to see if the ink
lamps are flashing red.
If there is still sufficient ink but its ink lamp is flashing red, an ink tank may not be installed in a right
position.
Routine Maintenance
Check 4: Open the Scanning Unit (Cover) and make sure that the ink
lamps light up red.
If the ink lamp is not lit, press the
mark on the ink tank until it clicks into place.
Check 5: Make sure that the machine is connected to your computer
properly.
When the machine is connected to your computer with a USB cable, make sure that the USB cable
is securely plugged in to the machine and the computer, then check the followings:
If you are using a relay device such as a USB hub, disconnect it, connect the machine directly to
the computer, and try printing again. If printing starts normally, there is a problem with the relay
device. Consult the reseller of the relay device for details.
There could also be a problem with the USB cable. Replace the USB cable and try printing
again.
When you use the machine over LAN, make sure that the machine is connected to the network with
a LAN cable or is set up correctly. For details, refer to your setup manual.
Check 6: Restart your computer if you are printing from the computer.
If there are any unnecessary print jobs, delete them.
Deleting the Undesired Print Job
Check 7: Make sure that your machine's name is selected in the Print
dialog box.
The machine will not print properly if you are using a driver for a different printer.
In Windows, make sure that your machine's name is selected in the Print dialog box.
In Macintosh, make sure that your machine's name is selected in Printer in the Print dialog box.
Note
To make the machine the one selected by default, select Set as Default Printer (Windows),
Default Printer or Make Default (Macintosh).
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Printing Does Not Start
Summary of Contents for 3301B002
Page 28: ...Page top Page 28 of 997 pages Entering the Date and Time ...
Page 45: ...Page top Page 45 of 997 pages Printing Photos Saved on the Memory Card ...
Page 77: ...Page top Page 77 of 997 pages Printing Documents Macintosh ...
Page 97: ...Page top Page 97 of 997 pages Using Useful Fax Functions ...
Page 111: ...Page top Page 111 of 997 pages Loading Paper ...
Page 114: ...Page top Page 114 of 997 pages Loading Paper in the Cassette ...
Page 127: ...Page top Page 127 of 997 pages Loading a Document in the ADF ...
Page 137: ...Page top Page 137 of 997 pages When Printing Becomes Faint or Colors Are Incorrect ...
Page 139: ...Page top Page 139 of 997 pages Printing the Nozzle Check Pattern ...
Page 141: ...Page top Page 141 of 997 pages Examining the Nozzle Check Pattern ...
Page 149: ...Page top Page 149 of 997 pages Aligning the Print Head ...
Page 198: ...Note See Help for details on the Edit screen Page top Page 198 of 997 pages Editing ...
Page 200: ...Page top Page 200 of 997 pages Printing ...
Page 204: ...Page top Page 204 of 997 pages Selecting the Paper and Layout ...
Page 207: ...Page top Page 207 of 997 pages Editing ...
Page 209: ...Page top Page 209 of 997 pages Printing ...
Page 216: ...Page top Page 216 of 997 pages Printing ...
Page 223: ...Page top Page 223 of 997 pages Printing ...
Page 256: ...Page top Page 256 of 997 pages Cropping Photos Photo Print ...
Page 312: ...Page top Page 312 of 997 pages Stamp Background Printing ...
Page 354: ...Page top Page 354 of 997 pages Reducing Photo Noise ...
Page 510: ...Page top Page 510 of 997 pages Stack of Documents ADF Screen Scan Import Window ...
Page 515: ...Page top Page 515 of 997 pages Save Dialog Box ...
Page 570: ...Page top Page 570 of 997 pages General Tab ...
Page 597: ...Auto Scan Mode Tab Page top Page 597 of 997 pages Scanning in Auto Scan Mode ...
Page 722: ...Page top Page 722 of 997 pages Creating an Address Book ...
Page 747: ...Page top Page 747 of 997 pages Cleaning the Inside of the Machine Bottom Plate Cleaning ...
Page 782: ...Text LCD Page top Page 782 of 997 pages Bluetooth Settings Screen ...
Page 822: ...Page top Page 822 of 997 pages If an Error Occurs ...
Page 878: ...Page top Page 878 of 997 pages Error Message Appears on a PictBridge Compliant Device ...
Page 930: ...Before Installing the MP Drivers Page top Page 930 of 997 pages Installing the MP Drivers ...
Page 976: ...Page top Page 976 of 997 pages Checking Information about the Network ...