
Check: See
Cannot Print Properly with Automatic Duplex Printing
and take the
appropriate action.
Writing Error/Output Error/Communication Error
Check 1: If all the lamps on the Operation Panel are off, make sure that the
power plug is plugged in, then turn the machine on.
While the
Power
lamp is flashing green, the machine is initializing. Wait until the
Power
lamp
stops flashing and remains lit green.
Check 2: Make sure that the printer port is configured appropriately in the MP
Drivers.
* In the following instructions, "
XXX
" signifies your machine's name.
1.
Log on as a user account with administrator privilege.
2.
Click Control Panel, then Printer under Hardware and Sound.
In Windows XP, click Control Panel, Printers and Other Hardware, then Printers and
Faxes.
In Windows 2000, click Control Panel then Printers.
3.
Right-click the Canon XXX Printer icon, then select Properties.
4.
Click the Ports tab to confirm the port settings.
Make sure that a port named USBnnn (where "n" is a number) with Canon XXX Printer
appearing in the Printer column is selected for Print to the following port(s).
If the port setting is not correct, reinstall the MP Drivers or change the port setting
according to the interface you are using.
Note
When the machine is used over LAN, the port name of the machine is displayed as
"CNBJNP_xxxxxxxxxx".
* "xxxxxxxxxx" is the character string generated from the MAC address or a character string
specified by the user when setting up the machine.
Check 3: Make sure that the machine is connected to your computer properly.
When the machine is connected to your computer with a USB cable, make sure that the USB
cable is securely plugged in to the machine and the computer, then check the followings:
If you are using a relay device such as a USB hub, disconnect it, connect the machine
directly to the computer, and try printing again. If printing starts normally, there is a
problem with the relay device. Consult the reseller of the relay device for details.
There could also be a problem with the USB cable. Replace the USB cable and try
printing again.
When you use the machine over LAN, make sure that the machine is connected to the
network with a LAN cable or is set up correctly. For details, refer to your setup manual.
Check 4: Make sure that the MP Drivers are installed correctly.
Uninstall the MP Drivers following the procedure described in
Uninstalling the MP Drivers
and
reinstall them following the procedure described in your setup manual.
Check 5: When the machine is connected to your computer with a USB cable,
check the status of the device on your computer.
Follow the procedure below to check the status of the device.
1.
Click Control Panel, Hardware and Sound, then Device Manager.
If the User Account Control screen is displayed, follow the on-screen instructions.
In Windows XP, click Control Panel, Performance and Maintenance, System, then click
Device Manager on the Hardware sheet.
In Windows 2000, click Control Panel, System, then Device Manager on the Hardware
sheet.
Page 869 of 997 pages
Message Appears on the Computer Screen
Summary of Contents for 3301B002
Page 28: ...Page top Page 28 of 997 pages Entering the Date and Time ...
Page 45: ...Page top Page 45 of 997 pages Printing Photos Saved on the Memory Card ...
Page 77: ...Page top Page 77 of 997 pages Printing Documents Macintosh ...
Page 97: ...Page top Page 97 of 997 pages Using Useful Fax Functions ...
Page 111: ...Page top Page 111 of 997 pages Loading Paper ...
Page 114: ...Page top Page 114 of 997 pages Loading Paper in the Cassette ...
Page 127: ...Page top Page 127 of 997 pages Loading a Document in the ADF ...
Page 137: ...Page top Page 137 of 997 pages When Printing Becomes Faint or Colors Are Incorrect ...
Page 139: ...Page top Page 139 of 997 pages Printing the Nozzle Check Pattern ...
Page 141: ...Page top Page 141 of 997 pages Examining the Nozzle Check Pattern ...
Page 149: ...Page top Page 149 of 997 pages Aligning the Print Head ...
Page 198: ...Note See Help for details on the Edit screen Page top Page 198 of 997 pages Editing ...
Page 200: ...Page top Page 200 of 997 pages Printing ...
Page 204: ...Page top Page 204 of 997 pages Selecting the Paper and Layout ...
Page 207: ...Page top Page 207 of 997 pages Editing ...
Page 209: ...Page top Page 209 of 997 pages Printing ...
Page 216: ...Page top Page 216 of 997 pages Printing ...
Page 223: ...Page top Page 223 of 997 pages Printing ...
Page 256: ...Page top Page 256 of 997 pages Cropping Photos Photo Print ...
Page 312: ...Page top Page 312 of 997 pages Stamp Background Printing ...
Page 354: ...Page top Page 354 of 997 pages Reducing Photo Noise ...
Page 510: ...Page top Page 510 of 997 pages Stack of Documents ADF Screen Scan Import Window ...
Page 515: ...Page top Page 515 of 997 pages Save Dialog Box ...
Page 570: ...Page top Page 570 of 997 pages General Tab ...
Page 597: ...Auto Scan Mode Tab Page top Page 597 of 997 pages Scanning in Auto Scan Mode ...
Page 722: ...Page top Page 722 of 997 pages Creating an Address Book ...
Page 747: ...Page top Page 747 of 997 pages Cleaning the Inside of the Machine Bottom Plate Cleaning ...
Page 782: ...Text LCD Page top Page 782 of 997 pages Bluetooth Settings Screen ...
Page 822: ...Page top Page 822 of 997 pages If an Error Occurs ...
Page 878: ...Page top Page 878 of 997 pages Error Message Appears on a PictBridge Compliant Device ...
Page 930: ...Before Installing the MP Drivers Page top Page 930 of 997 pages Installing the MP Drivers ...
Page 976: ...Page top Page 976 of 997 pages Checking Information about the Network ...