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Canon 2711B019AB Basic Operation Manual Download Page 210

11-17

Troubleshooting 

Error Messages

Message

Description

Action

LOAD CORRECT 
PAPER

The size of the paper in the paper cassette 
or multi-purpose tray is different from that 
of the paper specified in <PAPER SIZE> for 
<CASSETTE> or <MP TRAY>.

Load the correct size paper or change the 
paper size in <PAPER SIZE> for <CASSETTE> 
or <MP TRAY>. For details, see “If <LOAD 
CORRECT PAPER> is displayed,” on p. 11-20.

LOAD PAPER

No paper is loaded in the paper cassette 
or multipurpose tray when copying or 
printing.

–

Load paper correctly. Then press [OK] when 
using the paper cassette.

–

No paper is loaded in the paper cassette 
or multi-purpose tray when printing a 
received document. 
Or, when printing a report or list, this 
message appears if the paper size is not 
appropriate for printing a report or list 
even if paper is loaded. This error message 
appears with one of the messages below. 
<CHANGE REG’D SIZE/

→

PAPER SETTINGS> 

<CANNOT PRINT RX DATA>

–

Load paper correctly. Then press [OK] 
when using the paper cassette. For report 
or list, set the paper size to <A4>, <B5>, 
<OFICIO>, <BRAZIL- OFICIO>, <MEXICO- 
OFICIO>, <GOVERNMENT-LETTER>, 
<GOVERNMENT-LEGAL>, <FOOLSCAP>, 
<LTR>, or <LGL>, and then load paper of 
the same size.

–

LOST IMAGE

The machine was turned OFF with 
documents stored in the machine’s memory.
Please note that any data stored in the 
memory, including received fax documents, 
will be deleted if you leave the machine 
turned OFF for about 5 minutes.

The error is automatically released after two 
seconds, and the machine automatically 
prints out the lost report that shows the 
records still existing in the activity report.

MEMORY FULL

The machine is full of jobs.

–

Print, send, or delete any documents 
stored in memory.
Divide the document stack or data into a 
few parts and try again one by one.
Send the document with low resolution.

–

–

–

The number of TX/RX jobs that can be 
stored in memory reached the maximum.

–

The machine memory can store up to 256 
fax jobs including sending and receiving 
jobs. (Based on the condition that the other 
party sends the fax by the imageCLASS 
MF4380dn with ITU-T Standard Chart No.1, 
standard mode.) Wait for the machine to 
send any faxes in memory. Also print or 
delete any documents in memory.

–

NOT AVAILABLE

You pressed the one-touch key that has 
already been registered, when you are 
registering group dialing.

–

Register the one-touch key that is not used.

You selected the group dialing that has 
already been registered, when you are 
registering a one-touch key.

–

NOT REGISTERED

No recipient is registered for the one-touch 
key or coded dial code you pressed.

Register the recipients before using the 
Address Book function.

OUT OF TONER
CHANGE TONER

The toner ran out completely.

Replace the toner cartridge.

Summary of Contents for 2711B019AB

Page 1: ...this guide store it in a safe place for future reference Basic Operation Guide Before Using the Machine Documents and Print Media RegisteringDestinationsintheAddressBook Copying Fax Printing Scanning Network Settings from a PC Maintenance Troubleshooting Machine Settings Appendix ...

Page 2: ... Troubleshooting Machine Settings Appendix Read this manual to learn information about basic operations and machine functions Read the sections of these manuals that correspond to your intended use e Manual Located on Manual CD Advanced features Network settings MF4380dn MF4370dn Only Remote user interface MF4380dn MF4370dn Only System settings Troubleshooting Read this manual to learn detailed in...

Page 3: ...n use various copy functions Basic Operation Guide Copying see on p 4 1 e Manual Copy Faxing MF4380dn MF4370dn MF4350d MF4340d Only In addition to the normal faxing you can send faxes from a computer Basic Operation Guide Fax see on p 5 1 e Manual Fax Printing You can use various print functions by printing from a computer Basic Operation Guide Printing see on p 6 1 e Manual Print ...

Page 4: ...om a PC see on p 9 1 e Manual Settings from a PC Network MF4380dn MF4370dn Only This machine can be connected to a network Connecting to a network enables you to use various functions Basic Operation Guide Network see on p 8 1 e Manual Network Settings Scanning You can retrieve documents scanned with this machine to your computer Basic Operation Guide Scanning see on p 7 1 e Manual Scan ...

Page 5: ...eration Panel 1 8 Main Operation Panel 1 8 Fax Operation Panel MF4380dn MF4370dn MF4350d MF4340d Only 1 11 Display Standby Mode 1 12 Copy Mode 1 12 Fax Mode MF4380dn MF4370dn MF4350d MF4340d Only 1 12 Scan Mode 1 12 Toner Cartridge 1 13 Maintaining the Toner Cartridge 1 14 Checking the Toner Level 1 14 Entering Characters 1 16 Telephone Line Settings 1 17 Timer Settings 1 18 Setting the Sleep Mode...

Page 6: ...de 4 23 Viewing Copy Settings 4 24 5 Fax MF4380dn MF4370dn MF4350d MF4340d Only 5 1 Overview of Fax Functions 5 2 Introduction to Using Fax Functions 5 4 Methods for Receiving Faxes 5 4 Selecting the Receive Mode 5 10 Setting the Current Date and Time 5 11 Setting the Type of Telephone Line 5 11 Registering the Machine s Name 5 12 Registering Your Machine s Fax Number 5 12 Sending Fax Documents 5 ...

Page 7: ...ion Documents 5 48 Checking Deleting Fax Reception Documents 5 49 Checking the Fax Log 5 49 6 Printing 6 1 Overview of the Print Functions 6 2 Introduction to Using Print Functions 6 4 Printing Documents from a Computer 6 5 Scaling Documents 6 7 Printing Multiple Pages on One Sheet 6 9 2 Sided Printing 6 10 Checking and Canceling Print Jobs 6 11 7 Scanning 7 1 Overview of Scanner Functions 7 2 Int...

Page 8: ...40d Only 11 21 If You Cannot Solve a Problem 11 22 12 Machine Settings 12 1 Machine Settings 12 2 Printing USER DATA LIST 12 2 Accessing the Setting Menu 12 2 Setting Menu 12 4 VOLUME CONTROL SETTINGS MF4380dn MF4370dn MF4350d MF4340d Only 12 4 BROADCAST MF4380dn MF4370dn MF4350d MF4340d Only 12 4 COMMON SETTINGS 12 4 COPY SETTINGS 12 5 FAX SETTINGS MF4380dn MF4370dn MF4350d MF4340d Only 12 6 ADDR...

Page 9: ...ibed in this manual are based on the imageCLASS MF4380dn Depending on the system configuration and product purchased some features described in the manuals may not be functional The table below shows the available features on a product basis available not available COPY PRINT SCAN FAX Remote UI Network Board Simplex ADF Duplex ADF imageCLASS MF4380dn imageCLASS MF4370dn imageCLASS MF4350d imageCLA...

Page 10: ...are a few examples of how keys to be pressed are expressed in this manual Operation Panel Keys Key icon Key name Example Stop Reset Buttons on the computer operation screen Button name Example OK Information in the display appears in angle brackets LOAD PAPER Abbreviations Used in This Manual In this manual product names and model names are abbreviated as follows Microsoft Windows 2000 operating s...

Page 11: ...4370dn MF4350d MF4340d MF4330d and MF4320d it is clearly indicated in the text e g For MF4380dn For information on the standard features for each model see Available Features on p viii The display used in this manual is the factory preset display for the MF4380dn in default setting Depending on the system configuration and product purchased the appearance of the display may differ ...

Page 12: ...attachments Do not insert any objects into the slots or openings on the machine since they may touch dangerous voltage points or short out parts This could result in fire or electric shock Do not allow small objects such as pins paper clips or staples to fall into the machine To avoid spillage in or around the machine do not eat or drink near it Keep the machine clean Dust accumulation can prevent...

Page 13: ...ear a window install heavy curtains or blinds Do not use the machine near water Make sure that no wet or humid objects come into contact with the machine Do not use or store the machine outdoors Do not place the machine near devices that contain magnets or generate magnetic fields such as speakers If possible place the machine near an existing telephone line outlet for easy connection of the telep...

Page 14: ...xiii Safety Precautions Safety Precautions MF4380dn MF4370dn MF4350d MF4330d ...

Page 15: ...minutes Whenever you unplug the power cord wait at least five seconds before you plug it in again Do not plug the power cord into an uninterruptible power supply UPS This product emits low level magnetic flux If you use a cardiac pacemaker and feel abnormalities please move away from this product and consult your doctor Telephone Equipment When using telephone equipment basic safety precautions sh...

Page 16: ...e targeted products are office equipment such as computers displays printers facsimiles and copiers The standards and logos are uniform among participating nations IPv6 Ready Logo The protocol stack included in this machine has obtained the IPv6 Ready Logo Phase 1 established by the IPv6 Forum Trademarks Canon the Canon logo and imageCLASS are registered trademarks of Canon Inc in the United State...

Page 17: ... of the University may not be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED AS IS AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE The software was developed by the University of California Berkeley b Copyright...

Page 18: ... agree that you will comply with any applicable export control laws restrictions or regulations of the countries involved in the event that the SOFTWARE is shipped transferred or exported into any country 2 LICENSORS retain in all respects the title ownership and intellectual property rights in and to the SOFTWARE Except as expressly provided herein no license or right expressed or implied is here...

Page 19: ...ertain documents and the use of such images as scanned printed or otherwise reproduced by your product may be prohibited by law and may result in criminal and or civil liability A non exhaustive list of these documents is set forth below This list is intended to be a guide only If you are uncertain about the legality of using your product to scan print or otherwise reproduce any particular documen...

Page 20: ... Class 1 Laser Product under IEC 60825 1 1993 EN60825 1 1994 220 240 V Model The label shown below is attached to the laser scan unit on the machine This machine has been classified under IEC 60825 1 1993 EN60825 1 1994 and conforms to the following classes CLASS 1 LASER PRODUCT LASER KLASSE 1 APPAREIL A RAYONNEMENT LASER DE CLASSE 1 APPARECCHIO LASER DI CLASSE 1 PRODUCTO LASER DE CLASE 1 APARELHO...

Page 21: ...xx ...

Page 22: ...xternal View Back 1 5 Operation Panel 1 8 Main Operation Panel 1 8 Fax Operation Panel MF4380dn MF4370dn MF4350d MF4340d Only 1 11 Display Standby Mode 1 12 Copy Mode 1 12 Fax Mode MF4380dn MF4370dn MF4350d MF4340d Only 1 12 Scan Mode 1 12 Toner Cartridge 1 13 Maintaining the Toner Cartridge 1 14 Checking the Toner Level 1 14 Entering Characters 1 16 Telephone Line Settings 1 17 Timer Settings 1 1...

Page 23: ...Before Using the Machine 1 2 Machine Components Machine Components This section describes the parts names of the machine and their functions External View Front MF4380dn MF4370dn ...

Page 24: ...Before Using the Machine 1 3 Machine Components MF4350d MF4330d MF4340d MF4320d ...

Page 25: ... extension Extends for the output tray Paper stopper Prevents the paper from falling off the output tray Open the paper stopper from its original position for A4 LTR paper For LGL paper pull out the output tray extension first and then open the paper stopper Slide guides for multi purpose tray Adjust to the width of the paper Paper guide rail Holds the paper supply Dust cover Protects the paper su...

Page 26: ...Before Using the Machine 1 5 Machine Components External View Back MF4380dn MF4370dn ...

Page 27: ...Before Using the Machine 1 6 Machine Components MF4350d MF4330d MF4340d MF4320d ...

Page 28: ... network cable USB port Connect the USB Universal Serial Bus cable Rear cover Open this cover when clearing paper jams Power socket Connect the power cord Telephone line jack Connect the telephone cable External device jack Connect an external device Handset jack Connect an optional handset cable ...

Page 29: ... Operation Panel Operation Panel This section describes the names and functions of the operation panel keys and describes all the parts on the operation panel Main Operation Panel MF4380dn MF4370dn MF4350d MF4340d MF4330d MF4320d ...

Page 30: ...F4320d Press to select image quality for copy Collate 2 on 1 key Press to collate copies or press to set 2 on 1 copying Also press to set ID card copying Energy Saver key Press to set or cancel the Sleep mode manually The key lights green when the Sleep mode is set and goes off when the mode is canceled Stop Reset key Press to stop a current job Also press to return the machine to the standby mode...

Page 31: ...lso press to see the previous item in the menu Display Displays messages and prompts during operation Displays selection text and numbers when adjusting the settings Report key MF4380dn MF4370dn MF4350d MF4340d Press to print reports and lists manually MF4330d MF4320d Press to print the USER DATA LIST ...

Page 32: ...standing by or press to insert a pause when entering a fax number Coded Dial key Press to specify recipients registered under coded dial codes Address Book key Press to search pre registered recipients under one touch keys and coded dial codes by name or fax number R key Press to dial an outside line access number or an extension number when the machine is connected through a switchboard PBX One T...

Page 33: ... D 1 5 5 0 Date Time Image quality Receive mode Scan Mode S C A N N I N G M O D E Depending on your needs you can change the standby display which appears when the main power switch is turned ON For details see Introduction of the Machine in the e Manual When the main power switch is turned ON the display displays PLEASE WAIT until the standby display appears If the machine remains idle for one mi...

Page 34: ...ill be fewer as they consume more toner When you are replacing a toner cartridge make sure to use a toner cartridge designed for this product To purchase the Canon genuine replacement toner cartridge contact your local authorized Canon dealer or Canon help line ISO IEC 19752 is the global standard related to Method for the determination of toner cartridge yield for monochromatic electrophotographi...

Page 35: ...otective bag in case you need to repack and transport the toner cartridge at a later date Do not store the toner cartridge in a salty atmosphere or where there are corrosive gases such as from aerosol sprays Do not remove the toner cartridge from the machine unnecessarily Do not open the drum protective shutter on the toner cartridge Print quality may deteriorate if the drum surface is exposed to ...

Page 36: ...sing the Machine 1 15 Toner Cartridge Toner low 0 1 0 0 T O N E R G A U G E Toner near empty 0 1 0 0 T O N E R G A U G E Toner empty 0 1 0 0 T O N E R G A U G E 2 Press Stop Reset to return to the standby mode ...

Page 37: ...bout the Keys in the Starter Guide or Set Up the Machine in the e Manual 1 Press repeatedly until an uppercase C appears C N A M E A 2 Press to move the cursor to the right then press until an a appears C a N A M E A 3 Press until an n appears C a n N A M E A 4 Press to move the cursor to the right then press until an o appears C a n o N A M E A 5 Press to move the cursor to the right then press u...

Page 38: ...s TOUCH TONE 1 Press Menu 2 Press or to select FAX SETTINGS then press OK 5 F A X S E T T I N G S M E N U 3 Press or to select USER SETTINGS then press OK 2 U S E R S E T T I N G S F A X S E T T I N G S 4 Press or to select TEL LINE TYPE then press OK 3 T E L L I N E T Y P E U S E R S E T T I N G S 5 Press or to select the telephone line type then press OK T O U C H T O N E T E L L I N E T Y P E T...

Page 39: ...rval from 3 to 30 minutes in one minute increments You can also enter values using numeric keys 6 Press Stop Reset to return to the standby mode Energy Saver lights green when the machine enters the Sleep mode To enter the Sleep mode manually press Energy Saver on the operation panel The machine will not enter the Sleep mode when the machine is in operation the Processing Data indicator lights or ...

Page 40: ... E R S E T T I N G S 4 Press or to select ON then press OK O N D A Y L I G H T S V T I M E 5 Press or to select BEGIN DATE TIME then press OK 1 B E G I N D A T E T I M E D A Y L I G H T S V T I M E 6 Press or to select MONTH then press OK 1 M O N T H B E G I N D A T E T I M E 7 Press or to select the month then press OK M A R C H M O N T H 8 Press or to select WEEK then press OK 2 W E E K B E G I ...

Page 41: ...ress OK N O V E M B E R M O N T H 15 Press or to select WEEK then press OK 2 W E E K E N D D A T E T I M E 16 Press or to select the week then press OK S E C O N D W E E K W E E K 17 Press or to select DAY then press OK 3 D A Y E N D D A T E T I M E 18 Press or to select the day then press OK S U N D A Y D A Y 19 Press Stop Reset to return to the standby mode ...

Page 42: ...tte and the multi purpose tray Documents Requirements 2 2 Scanning Area 2 3 Placing Documents 2 4 On the Platen Glass 2 4 In the ADF MF4380dn MF4370dn MF4350d MF4330d Only 2 5 Paper Requirements 2 6 Printable Area 2 7 Loading Paper 2 8 In the Paper Cassette 2 8 In the Multi Purpose Tray 2 11 Setting Paper Size and Type 2 14 For the Paper Cassette 2 14 For the Multi Purpose Tray 2 15 ...

Page 43: ... sheets 2 Maximum 10 sheets for LGL documents 1 When copying transparent documents such as tracing paper or transparencies use a piece of plain white paper to cover the document after placing it face down on the platen glass 2 80 g m2 paper Do not place the document on the platen glass or in the ADF until the glue ink or correction fluid on the document is completely dry To prevent document jams i...

Page 44: ...2 3 Scanning Area Scanning Area Make sure your document s text and graphics fall within the shaded area in the following diagram Note that the margin widths listed are approximate and there may be slight variations in actual use ...

Page 45: ... place your documents on the platen glass and in the ADF On the Platen Glass 1 Lift up the ADF 2 Place a document face down 3 Align the document with the appropriate paper size marks If your document does not match any of the paper size marks align the center of your document with the arrow mark ...

Page 46: ...an the documents stack and even the edges 2 Adjust the slide guides to the width of the documents 3 Neatly place the documents face up in the document feeder tray The documents are ready for scanning Do not add or remove documents while they are being scanned When scanning is complete remove the documents from the document delivery tray to avoid paper jams Avoid using ADF to scan the same document...

Page 47: ... 14 To prevent paper jams do not use any of the following Wrinkled or creased paper Curled or rolled paper Coated paper Torn paper Damp paper Very thin paper Paper which has been printed on using a thermal transfer printer Do not copy on the reverse side The following types of paper do not print well Highly textured paper Very smooth paper Shiny paper Make sure the paper is free from dust lint and...

Page 48: ... Print Media 2 7 Printable Area Printable Area The shaded area indicates the approximate printable area of A4 paper Note that the margin widths listed are approximate and there may be slight variations in actual use ...

Page 49: ...of paper change the paper size type setting by pressing Paper Settings See Setting Paper Size and Type on p 2 14 In the Paper Cassette Follow the procedure below to load paper in the paper cassette For MF4380dn MF4370dn 1 Take out the dust cover 2 Open the front panel of the paper cassette 3 Slide out the paper guide rail A 4 Slide the side paper guides A to match the size of paper If the paper gu...

Page 50: ...the small fin A on the side paper guide 7 Adjust the paper guide rail to match the size of paper 8 Close the front panel of the paper cassette To load Legal size paper leave the front panel of paper cassette open and adjust the paper guide rail A for Legal size paper 9 Match up the edge of the dust cover A and the edge of the paper cassette B and place the cover on top of the cassette ...

Page 51: ... the paper feeding tray 2 Take out the dust cover from inside the machine 3 Slide out the paper guide rail A 4 Slide the side paper guides A to match the size of paper If the paper guides do not fit the size of the paper the printout may be skewed 5 Fan the paper stack and even the edges ...

Page 52: ...opy or print on the different paper which is in the paper cassette Load paper one by one in the multi purpose tray The paper in the multi purpose tray is fed prior to the paper in the paper cassette The recommended envelopes are COM10 10 MONARCH DL and ISOC5 Using other envelopes may affect the quality of the printout Make sure to set the correct paper size in the printer driver When printing rece...

Page 53: ...the paper with the print side up logo side and insert it so that the top of the paper feeds first in the multi purpose tray 3 Slide the paper guides so that they fit to both sides of the paper If the paper guides do not fit the size of the paper the print quality may be deteriorated 4 Specify the size and the type of the paper you load For details on how to specify the paper size and type see Sett...

Page 54: ...mp first When you load paper with a logo on position the paper with the print side up logo side and insert it so that the top of the paper feeds first in the multi purpose tray 3 Slide the paper guides so that they fit to both sides of the paper If the paper guides do not fit the size of the paper the print quality may be deteriorated 4 Specify the size and the type of the paper you load For detai...

Page 55: ...x You can select from the following paper sizes A4 B5 A5 EXECUTIVE COM10 MONARCH DL ISO C5 OFICIO BRAZIL OFICIO MEXICO OFICIO GOVERNMENT LETTER GOVERNMENT LEGAL FOOLSCAP LTR LGL 3 Press or to select the paper type then press OK P L A I N P A P E R P A P E R T Y P E Ex You can select from the following paper types PLAIN PAPER or PLAIN PAPER L 1 for Plain paper 64 g m2 to 90 g m2 HEAVY PAPER or HEAV...

Page 56: ...er type then press OK P L A I N P A P E R P A P E R T Y P E Ex You can select from the following paper types PLAIN PAPER or PLAIN PAPER L 1 for Plain paper 64 g m2 to 90 g m2 HEAVY PAPER or HEAVY PAPER H 2 for Heavy paper Paper cassette 105 g m2 to 128 g m2 Multi purpose tray 105 g m2 to 163 g m2 or Envelope TRANSPARENCY for Transparency 1 If paper curls excessively when printed with PLAIN PAPER s...

Page 57: ...Documents and Print Media 2 16 ...

Page 58: ...ion About the Address Book 3 2 Storing Editing One Touch Keys 3 3 Registering One Touch Keys 3 3 Editing One Touch Keys 3 3 Erasing One Touch Keys 3 4 Storing Editing Coded Dial Codes 3 6 Registering Coded Dial Codes 3 6 Editing Coded Dial Codes 3 6 Erasing Coded Dial Codes 3 7 Storing Editing Recipients for Group Dialing 3 9 Registering Group Addresses 3 9 Adding New Destination to Group 3 10 Del...

Page 59: ...ook You can also register multiple destinations for a group address and assign a one touch key or coded dial code to this group Registering a destination in the Address Book saves you the effort of entering that destination s fax number each time you send a fax Destinations stored in the Address Book can be exported to your computer as a file which can be imported into the machine For information ...

Page 60: ...umber then press OK 0 1 N O T R E G I S T E R E D 1 T O U C H S P D D I A L You can also select a one touch key by pressing the corresponding one touch key 5 Enter the destination name up to 20 letters including spaces with numeric keys then press OK C a n o n A N A M E A Ex 6 Enter the fax number you register up to 50 digits including spaces and pauses with numeric keys then press OK 1 2 3 X X X ...

Page 61: ... want to change then press Clear 1 2 3 X X X X X X X T E L N U M B E R E N T R Y Ex To delete the entire entry press and hold Clear 8 Enter a new number with numeric keys then press OK 1 2 4 X X X X X X X T E L N U M B E R E N T R Y Ex 9 Press Stop Reset to return to the standby mode Erasing One Touch Keys 1 Press Menu 2 Press or to select ADDRESS BOOK SET then press OK 6 A D D R E S S B O O K S E...

Page 62: ...F4350d MF4340d Only 3 5 Storing Editing One Touch Keys 6 Press and hold Clear to erase the fax number then press OK T E L N U M B E R E N T R Y If you erase the fax number the registered name is cleared automatically 7 Press Stop Reset to return to the standby mode ...

Page 63: ...mber then press OK 0 0 N O T R E G I S T E R E D C O D E D D I A L You can also select a coded dial code by pressing Coded Dial followed by the desired two digit code 5 Enter the destination name up to 20 letters including spaces with numeric keys then press OK C a n o n C N A M E Ex 6 Enter the fax number you register up to 50 digits including spaces and pauses with numeric keys then press OK 1 2...

Page 64: ... you want to change then press Clear 1 2 3 X X X X X X X T E L N U M B E R E N T R Y Ex To delete the entire entry press and hold Clear 8 Enter a new number with numeric keys then press OK 1 2 4 X X X X X X X T E L N U M B E R E N T R Y Ex 9 Press Stop Reset to return to the standby mode Erasing Coded Dial Codes 1 Press Menu 2 Press or to select ADDRESS BOOK SET then press OK 6 A D D R E S S B O O...

Page 65: ...380dn MF4370dn MF4350d MF4340d Only 3 8 6 Press and hold Clear to erase the fax number then press OK T E L N U M B E R E N T R Y If you erase the fax number the registered name is cleared automatically 7 Press Stop Reset to return to the standby mode ...

Page 66: ...ss OK 0 5 N O T R E G I S T E R E D G R O U P D I A L You can also select a one touch dial key by pressing the corresponding one touch dial key 5 Enter the group name up to 20 letters including spaces with the numeric keys then press OK C a n o n G r o u p N A M E A Ex 6 Select the destinations you want to register in the group up to 50 destinations until all destinations are registered then press...

Page 67: ... press OK 0 3 C a n o n F N O 0 0 3 1 2 3 X X X X X X Ex For details on specifying a recipient from Address Book see Registering Group Addresses on p 3 9 7 Press Stop Reset to return to the standby mode Deleting Destination from Group 1 Press Menu 2 Press or to select ADDRESS BOOK SET then press OK 6 A D D R E S S B O O K S E T M E N U 3 Press or to select GROUP DIAL then press OK 3 G R O U P D I ...

Page 68: ...essing the corresponding one touch key 5 Press repeatedly to go to the character you want to change then press Clear C a n o n G r o u p A N A M E A Ex To delete the entire name press and hold Clear 6 Enter a new character with numeric keys then press OK C a n o n G r o u p B N A M E A Ex 7 Press OK 0 5 C a n o n G r o u p B G R O U P D I A L Ex 8 Press Stop Reset to return to the standby mode Del...

Page 69: ...ring Editing Recipients for Group Dialing 5 Press OK C a n o n G r o u p N A M E A Ex 6 Press Clear repeatedly until all recipients are deleted then press OK N O 0 0 1 When you delete all destinations the registered name is cleared automatically 7 Press Stop Reset to return to the standby mode ...

Page 70: ... 8 Adjusting Manually 4 9 Enlarge Reduce Images 4 10 Preset Zoom 4 10 Custom Copy Ratio 4 11 Collating Copies 4 13 Multiple Documents onto One Sheet 2 on 1 4 15 2 on 1 Combination 4 15 Copying ID Card 4 16 2 Sided Copying 4 18 1 to 2 Sided Copying 4 19 2 to 2 Sided Copying MF4380dn Only 4 20 2 to 1 Sided Copying MF4380dn Only 4 21 Selecting Paper Size Group 4 22 Changing Standard Mode 4 23 Viewing...

Page 71: ...erview of Copy Functions Overview of Copy Functions In addition to enlarging reducing copies you can make 2 sided copies or use the 2 on 1 mode which reduces 2 page documents to fit on one sheet of paper p 4 6 p 4 8 ...

Page 72: ...Copying 4 3 Overview of Copy Functions p 4 10 p 4 18 p 4 15 ...

Page 73: ...2 Press COPY If you want to adjust the image quality see Selecting Image Quality on p 4 6 If you want to adjust the density see Adjusting Density on p 4 8 If you want to adjust the zoom ratio see Enlarge Reduce Images on p 4 10 3 Use numeric keys to enter the desired copy quantity 1 to 99 T E X T P H O T O 1 1 0 0 A 4 The copy quantity appears on the right side of the display If you make a mistake...

Page 74: ... scanning or ongoing jobs If you cancel a copy job during scanning make sure to remove the document 1 Press Stop Reset 2 When the CANCEL COPYING message appears press to select YES Y E S N O C A N C E L C O P Y I N G The job is canceled and the copy quantity is reset ...

Page 75: ...O cannot be selected at the same time If you select one of these modes the previously set mode is canceled If the document is a transparency select the document type then adjust the exposure to the most appropriate level for the document 1 Place documents For details see Placing Documents on p 2 4 2 Press COPY 3 Press Image Quality repeatedly to select the document type TEXT PHOTO For documents th...

Page 76: ...meric keys to enter the desired copy quantity 1 to 99 T E X T P H O T O 1 1 0 0 A 4 5 Press Start If you want to copy multiple documents using the platen glass place a document and press Start once for each page When scanning is complete press OK ...

Page 77: ...r the document automatically 1 Place documents For details see Placing Documents on p 2 4 2 Press COPY 3 Press Density twice to select AUTO then press OK A U T O D E N S I T Y The image quality is automatically set to TEXT 4 Use numeric keys to enter the desired copy quantity 1 to 99 A T E X T 1 1 0 0 A 4 Ex 5 Press Start If you want to copy multiple documents using the platen glass place a docume...

Page 78: ... make dark documents lighter To cancel all settings press Stop Reset When you switch the mode by pressing the mode keys such as FAX all settings will be canceled If you want to keep the settings set the density as follows Menu COPY SETTINGS STANDARD SETTINGS DENSITY MANUAL See COPY SETTINGS on p 12 5 5 Use numeric keys to enter the desired copy quantity 1 to 99 T E X T P H O T O 1 1 0 0 A 4 6 Pres...

Page 79: ...copy preset zoom or you can enlarge or reduce images in 1 increments custom copy ratio The default setting is 100 Preset Zoom You can enlarge or reduce standard size documents to another standard paper size 1 Place documents For details see Placing Documents on p 2 4 2 Press COPY 3 Press Enlarge Reduce 1 0 0 P R E S E T R A T I O ...

Page 80: ...iple documents using the platen glass place a document and press Start once for each page When scanning is complete press OK Custom Copy Ratio You can enlarge or reduce images by any copy ratio in 1 increments The available copy ratios are from 50 to 200 1 Place documents For details see Placing Documents on p 2 4 2 Press COPY 3 Press Enlarge Reduce twice 1 0 0 Z O O M 5 0 2 0 0 4 Use numeric keys...

Page 81: ...eric keys to enter the desired copy quantity 1 to 99 T E X T P H O T O 1 9 5 A 4 Ex 6 Press Start If you want to copy multiple documents using the platen glass place a document and press Start once for each page When scanning is complete press OK ...

Page 82: ...ng handouts for meetings This feature can be used together with both 2 Sided Copying see p 4 18 and Multiple Documents onto One Sheet 2 on 1 see p 4 15 The default setting is OFF 1 Place documents For details see Placing Documents on p 2 4 2 Press COPY If AUTO COLLATE is set to ON in STANDARD SETTINGS in COPY SETTINGS skip to step 4 ...

Page 83: ... T P H O T O 1 1 0 0 A 4 5 Press Start If you want to copy multiple documents using the platen glass place a document and press Start once for each page When scanning is complete press OK The machine prints the remaining sets of copies To cancel all settings press Stop Reset When you switch the mode by pressing the mode keys such as FAX all settings will be canceled If you want to keep the setting...

Page 84: ...d paper size You can make well organized copies by copying multiple documents onto one sheet This mode enables you to cut print costs by saving copy papers and it is also useful for saving space This feature can be used together with both Collating Copies see p 4 13 and 2 Sided Copying see p 4 18 The default setting is OFF The reduction ratio is automatically set so that the documents fit onto the...

Page 85: ... 4 mm margin will be produced between the two reduced documents in 2 on 1 copying Copying ID Card You can make a copy of a 2 sided card onto one side of a paper This mode is useful when copying ID cards You must place a document on the platen glass when using this function The zoom ratio will automatically be set to 100 with this feature You cannot change the copy size The paper size you can use i...

Page 86: ... numeric keys to enter the desired copy quantity 1 to 99 T E X T P H O T O 1 1 0 0 A 4 5 Press start 6 Turn and place the card Place the card as indicated below Align the center of a card with the arrow mark 7 Press start To cancel all settings press Stop Reset ...

Page 87: ...s enables you to cut print costs in half when copying in large quantities This feature can be used together with both Collating Copies see p 4 13 and 2 on 1 Combination see p 4 15 The default setting is OFF Paper used to make 2 sided copies must conform to the following specifications Paper size A4 LTR envelopes cannot be used for 2 sided copying Paper weight 64 to 80 g m2 ...

Page 88: ...andscape oriented documents When BOOK TYPE is selected the front and back sides of the copy will have the opposite top bottom orientation When CALENDAR TYPE is selected the front and back sides of the copy will have the same top bottom orientation 5 Use numeric keys to enter the desired copy quantity 1 to 99 T E X T P H O T O 1 1 0 0 A 4 6 Press Start If you want to copy multiple documents using t...

Page 89: ...k sides of the copy will have the same top bottom orientation CALENDAR TYPE The front and back sides of the copy will have the opposite top bottom orientation 6 Use numeric keys to enter the desired copy quantity 1 to 99 T E X T P H O T O 1 1 0 0 A 4 7 Press Start If you want to copy multiple documents using the platen glass place a document and press Start once for each page When scanning is comp...

Page 90: ...s of the document will have the opposite top bottom orientation 5 Use numeric keys to enter the desired copy quantity 1 to 99 T E X T P H O T O 1 1 0 0 A 4 6 Press Start If you want to copy multiple documents using the platen glass place a document and press Start once for each page When scanning is complete press OK You can skip step 5 In this case the machine scans 2 sided documents in the BOOK ...

Page 91: ... 1 Press Menu 2 Press or to select COPY SETTINGS then press OK 4 C O P Y S E T T I N G S M E N U 3 Press or to select PAPER SIZE GROUP then press OK 2 P A P E R S I Z E G R O U P C O P Y S E T T I N G S 4 Press or to select a paper size group then press OK A B P A P E R S I Z E G R O U P You can select from the following paper size groups AB INCHES A ...

Page 92: ... Press Menu 2 Press or to select COPY SETTINGS then press OK 4 C O P Y S E T T I N G S M E N U 3 Press or to select STANDARD SETTINGS then press OK 1 S T A N D A R D S E T T I N G S C O P Y S E T T I N G S 4 Press or to select the desired setting item then press OK 1 I M A G E Q U A L I T Y S T A N D A R D S E T T I N G S You can specify the following settings IMAGE QUALITY DENSITY ZOOM RATIO AUTO...

Page 93: ...he current copy settings for COLLATE 2 SIDED 2 ON 1 and ID CARD COPY 1 Press Job Cancel Status Monitor repeatedly to select VIEW SETTINGS then press OK V I E W S E T T I N G S The current settings for COLLATE 2 SIDED 2 ON 1 and ID CARD COPY appear on the LCD display 2 O N 1 ...

Page 94: ...g Image Quality 5 25 2 Sided Document MF4380dn Only 5 26 Redialing When the Line Is Busy 5 27 Redialing Manually 5 27 Redialing Automatically 5 27 Checking the Dial Line before Sending 5 29 Changing Standard Mode 5 30 Printing the TX Terminal ID 5 31 Send Start Speed 5 32 Registering the Outside Line Access Number in the R Key 5 33 Printing Received Documents on Both Sides of Paper 5 34 Reducing a...

Page 95: ...Overview of Fax Functions Overview of Fax Functions In addition to the Super G3 fax function you can send faxes from your computer You can also forward received fax documents to specified destinations p 5 13 p 5 17 p 5 25 p 5 24 p 5 26 p 5 13 p 5 47 ...

Page 96: ...Fax MF4380dn MF4370dn MF4350d MF4340d Only 5 3 Overview of Fax Functions p 5 19 p 5 44 p 5 39 ...

Page 97: ...ves fax documents to suit your needs See Methods for Receiving Faxes on p 5 4 Methods for Receiving Faxes Your machine offers several methods for receiving fax documents You can receive documents automatically or manually Follow the chart below to choose the fax receive mode that best suits your needs The default setting is FaxOnly Printing fax documents and scanning documents over the network can...

Page 98: ...ng an external telephone Before using this mode Simply set the receive mode to FaxOnly See Selecting the Receive Mode on p 5 10 When an incoming call is received With no external telephone connected to the machine For fax calls the machine receives fax documents automatically For telephone calls you cannot talk to the caller With external telephone connected to the machine If you want to change IN...

Page 99: ...telephone calls Before using this mode Make sure to do the following Connect your external telephone to the machine See Make Fax Settings in the Starter Guide Set the receive mode to FaxTel See Selecting the Receive Mode on p 5 10 When an incoming call is received If you want to change RING START TIME F T RING TIME or F T SWITCH ACTION see Selecting the Receive Mode on p 5 10 ...

Page 100: ...ake Fax Settings in the Starter Guide Set your answering machine to answer after 1 to 2 rings Record a message on your answering machine When you record a message we recommend you insert about 4 seconds of silence at the beginning of the message or limit the message to 20 seconds Set the receive mode to AnsMode See Selecting the Receive Mode on p 5 10 When an incoming call is received This mode do...

Page 101: ...hone and only occasionally receive fax documents Before using this mode Make sure to do the following Connect your external telephone to the machine See Make Fax Settings in the Starter Guide Set the receive mode to MANUAL See Selecting the Receive Mode on p 5 10 When an incoming call is received If REMOTE RX is set to ON you can also start to receive fax documents by dialing from your telephone S...

Page 102: ...g on your switchboard for telephone conversation Before using this mode Make sure to do the following Subscribe to the FaxStream service Connect the optional handset or your external telephone to the machine See Make Fax Settings in the Starter Guide Set the receive mode to NET SWITCH See Selecting the Receive Mode on p 5 10 Telecom FaxAbility Only for New Zealand In New Zealand Telecom N Z offers...

Page 103: ...ration 4 to 30 seconds for which the machine attempts to detect the fax tone before it starts ringing then press OK 6 S E C R I N G S T A R T T I M E If the machine receives a fax the machine does not ring and switches to the receive mode automatically The default setting is 6SEC Press or to select F T RING TIME then press OK 2 F T R I N G T I M E F A X T E L O P T S E T Press or to specify the du...

Page 104: ... E R S E T T I N G S 4 Use numeric keys to enter the date day month year and time in 24 hour format then press OK 1 7 5 0 3 1 0 7 0 8 D A T E T I M E S E T T I N G S 5 Press Stop Reset to return to the standby mode Setting the Type of Telephone Line Set the type of telephone line that is connected to the machine If this setting is incorrect you will be unable to communicate with other machines Mak...

Page 105: ...enter the unit name up to 32 characters then press OK C A N O N U N I T N A M E A 6 Press Stop Reset to return to the standby mode Registering Your Machine s Fax Number Your machine s fax number must be registered When you send a document the number that you registered is printed on the recipient s paper 1 Press Menu 2 Press or to select FAX SETTINGS then press OK 5 F A X S E T T I N G S M E N U 3...

Page 106: ...press Stop Reset 5 Press Start When you place the documents on the platen glass press or to select the document size then press Start for each document When scanning is complete press OK to start sending Calling from an Extension When calling an outside line from an extension the outside line access number such as 0 is normally dialed before the fax number of the destination In the same manner whe...

Page 107: ...to talk to the recipient before sending a document or if the recipient does not have a fax machine that can receive automatically You cannot use the platen glass for manual sending You cannot use group addresses for manual sending You cannot use 2 Sided scanning mode for manual sending 1 Connect the optional handset or an external telephone to the machine if you want to talk to the recipient befor...

Page 108: ...receive faxes 9 When you hear a high pitched signal press Start then hang up the handset Scanning starts and the scanned data is sent to the specified destination when scanning is complete Switching Temporarily to Tone Dialing If your machine is set for pulse dialing use the procedure below to switch to tone dialing to use information services e g banks airline reservations and hotel reservations ...

Page 109: ...ode using numeric keys 0 1 2 Ex For details on international access codes contact your local telephone company 5 If necessary press Redial Pause to insert a pause 0 1 2 P Ex The letter P is displayed between the numbers P in the fax telephone number represents 2 5 second pause For a longer pause press Redial Pause again 6 Enter the country code the area code and the fax telephone number of the rec...

Page 110: ...nters and Faxes See Fax in the e Manual The procedure for displaying the fax driver screen may differ depending on the applications you are using 4 Configure the required settings in the fax driver screen then click OK 5 Click OK 6 Specify recipient name and fax number in the Sending Settings sheet click Add to Recipient List The number of recipients to which you can send simultaneously depends on...

Page 111: ...m the Status Monitor screen See Checking Deleting Fax Transmission Documents on p 5 48 1 Press Stop Reset during transmission 2 When the CANCEL DURING TX RX message appears press to select YES Y E S N O C A N C E L D U R I N G T X R X For sending jobs remove any unscanned documents from the ADF If you are in the copy or scan standby mode and want to cancel a fax job press FAX to return to the fax ...

Page 112: ...tails see Adjusting Density on p 5 24 and Selecting Image Quality on p 5 25 and 2 Sided Document MF4380dn Only on p 5 26 4 Enter the fax number with numeric keys 0 3 1 X X X X X X Ex If you enter a wrong number when specifying a fax number press Stop Reset 5 Press Start When you place the documents on the platen glass press or to select the document size then press Start for each document When sca...

Page 113: ...7 0 1 c a n o n 0 3 1 X X X X X X Ex If you pressed a wrong key press Stop Reset then try again from step 3 5 Press Start When you place the documents on the platen glass press or to select the document size then press Start for each document When scanning is complete press OK to start sending Using Coded Dial Codes You can specify up to 100 destinations using coded dial codes To use this feature ...

Page 114: ...Place documents 2 Press FAX 3 Adjust any necessary scan settings for your documents For details see Adjusting Density on p 5 24 and Selecting Image Quality on p 5 25 and 2 Sided Document MF4380dn Only on p 5 26 4 Press the one touch key under which the desired group dialing is registered 0 2 s a l e s 0 3 1 X X X X X X Ex If you pressed a wrong key press Stop Reset then try again from step 3 5 Pre...

Page 115: ...SEARCH in step 4 you can switch the input mode by pressing Tone A Letter mode 1 Number mode c a n o n N A M E S E A R C H A Ex 6 Press or to search for the recipient D D D N A M E S E A R C H A Ex Displays recipients in alphabetical order Displays recipients in reverse order 7 When the desired recipient is displayed press OK 0 1 D D D 0 3 1 X X X X X X Ex 8 Press Start When you place the documents...

Page 116: ...Make sure to press OK after entering the recipient s number if you use numeric keys 5 Repeat step 4 to enter all required recipients To check all the specified destinations press or to scroll the display 6 Press Start When you place the documents on the platen glass press or to select the document size then press Start for each document When scanning is complete press OK to start sending If CONFIR...

Page 117: ...Press FAX 3 Press Density 4 Press or to adjust the density then press OK L T D K D E N S I T Y to make light documents darker to make documents lighter This setting returns to the default after all documents are scanned If you want to keep the setting see Changing Standard Mode on p 5 30 5 Specify the destination and send your documents For details see Specifying Destinations on p 5 19 ...

Page 118: ...M A G E Q U A L I T Y STANDARD for most text only documents 200 100 dpi FINE for fine print documents the resolution is twice that of STANDARD 200 200 dpi PHOTO for documents that contain photographs the resolution is twice that of STANDARD 200 200 dpi SUPER FINE for documents that contain fine print and images the resolution is four times that of STANDARD 200 400 dpi This setting returns to the d...

Page 119: ...separately 1 Place documents in the ADF 2 Press FAX 3 Press 2 Sided repeatedly to select the binding type then press OK 2 S I D E D B O O K 2 SIDED BOOK The front and back sides of the document have the same top bottom orientation 2 SIDED CALENDAR The front and back sides of the document have opposite top bottom orientations 4 Specify the destination and send your documents For details see Specify...

Page 120: ...ass press Start for each document When scanning is complete press OK to start sending Redialing Automatically Auto Redial enables the machine to automatically redial the recipient s fax number if the recipient cannot be reached due to a busy line or if a sending error occurs Auto Redial can be turned ON or OFF If you set AUTO REDIAL to ON you can set how many times the machine redials the number a...

Page 121: ... or to select REDIAL TIMES then press OK 2 T I M E S R E D I A L T I M E S 7 Use or or numeric keys to enter the number of redials 1 to 10 times the machine will make then press OK 1 T I M E S R E D I A L T I M E S Ex Regardless of the number you entered the machine makes only one redialing attempt if it does not detect a busy signal 8 Press or to select REDIAL INTERVAL then press OK 2 M I N R E D...

Page 122: ...ax machine instead of the original destination you had intended Setting DIALING LINE CHCK to ON enables you to avoid such sending problems The default setting is OFF The DIALING LINE CHCK mode is enabled only after you disconnect the power cord then connect the cord again This function is not available for Singapore 1 Press Menu 2 Press or to select FAX SETTINGS then press OK 5 F A X S E T T I N G...

Page 123: ...s OK 2 U S E R S E T T I N G S F A X S E T T I N G S 4 Press or to select STANDARD SETTINGS then press OK 6 S T A N D A R D S E T T I N G S U S E R S E T T I N G S 5 Press or to select the desired setting item then press OK 1 D E N S I T Y S T A N D A R D S E T T I N G S You can specify the following settings DENSITY Adjusts the density of documents See Adjusting Density on p 5 24 IMAGE QUALITY Ad...

Page 124: ... printed enabling the recipient to know who sent the document The default setting is ON 1 Press Menu 2 Press or to select FAX SETTINGS then press OK 5 F A X S E T T I N G S M E N U 3 Press or to select USER SETTINGS then press OK 2 U S E R S E T T I N G S F A X S E T T I N G S 4 4 Press or to select TX TERMINAL ID then press OK 3 T X T E R M I N A L I D U S E R S E T T I N G S 5 Press or to select...

Page 125: ...sword using numeric keys then press OK 3 Press or to select COMMUNICATIONS then press OK 4 C O M M U N I C A T I O N S S Y S T E M S E T T I N G S 4 Press or to select TX START SPEED then press OK 1 T X S T A R T S P E E D C O M M U N I C A T I O N S 5 Press or to select the desired start speed then press OK 3 3 6 0 0 b p s T X S T A R T S P E E D If your document transmission is slow in starting ...

Page 126: ... has been set enter the System Password using numeric keys then press OK 3 Press or to select COMMUNICATIONS then press OK 4 C O M M U N I C A T I O N S S Y S T E M S E T T I N G S 4 Press or to select R KEY SETTINGS then press OK 5 R K E Y S E T T I N G S C O M M U N I C A T I O N S 5 Press or to select PSTN or PBX R K E Y S E T T I N G S PSTN Select if your machine is connected to an outside lin...

Page 127: ...A4 or LTR The received documents are printed on one side of the paper when PAPER SIZE is not set to A4 or LTR See Setting Paper Size and Type on p 2 14 1 Press Menu 2 Press or to select FAX SETTINGS then press OK 5 F A X S E T T I N G S M E N U 3 Press or to select PRINTER SETTINGS then press OK 5 P R I N T E R S E T T I N G S F A X S E T T I N G S 4 Press or to select 2 SIDED PRINT then press OK ...

Page 128: ...I N T E R S E T T I N G S F A X S E T T I N G S 4 Press or to select RX REDUCTION then press OK 1 R X R E D U C T I O N P R I N T E R S E T T I N G S 5 Press or to select the desired setting then press OK O N R X R E D U C T I O N ON Reduces the documents automatically depending on the length of the documents OFF Prints documents on a paper without reducing the size CUT Cuts off the end of a docum...

Page 129: ...ived faxes The default setting is OFF 1 Press Menu 2 Press or to select FAX SETTINGS then press OK 5 F A X S E T T I N G S M E N U 3 Press or to select RX SETTINGS then press OK 4 R X S E T T I N G S F A X S E T T I N G S 4 Press or to select RX TERMINAL ID then press OK 4 R X T E R M I N A L I D R X S E T T I N G S 5 Press or to select OFF or ON then press OK O F F R X T E R M I N A L I D 6 Press...

Page 130: ...lurred because of lack of toner The data is erased when the documents are printed out so you cannot print the same documents again 1 Press Menu 2 Press or to select FAX SETTINGS then press OK 5 F A X S E T T I N G S M E N U 3 Press or to select PRINTER SETTINGS then press OK 5 P R I N T E R S E T T I N G S F A X S E T T I N G S 4 Press or to select CONT PRINTING then press OK 3 C O N T P R I N T I...

Page 131: ... or to select FAX SETTINGS then press OK 5 F A X S E T T I N G S M E N U 3 Press or to select RX SETTINGS then press OK 4 R X S E T T I N G S F A X S E T T I N G S 4 Press or to select INCOMING RING then press OK 1 I N C O M I N G R I N G R X S E T T I N G S 5 Press or to select OFF or ON O N I N C O M I N G R I N G OFF Incoming tone does not ring If you select OFF press OK then go to step 7 ON In...

Page 132: ...ing the Remote Reception Follow this procedure to turn on the remote reception 1 Press Menu 2 Press or to select FAX SETTINGS then press OK 5 F A X S E T T I N G S M E N U 3 Press or to select RX SETTINGS then press OK 4 R X S E T T I N G S F A X S E T T I N G S 4 Press or to select REMOTE RX then press OK 2 R E M O T E R X R X S E T T I N G S 5 Press or to select ON then press OK O N R E M O T E ...

Page 133: ...sing the remote reception to receive fax documents make sure the followings An external telephone is connected properly Your telephone is set to tone dialing 1 When you receive a call pick up the external telephone 2 When you hear a beep use numeric keys to enter the two digit remote reception ID to start reception If you hear someone on the line you can start talking to the other party 3 When the...

Page 134: ... Menu 2 Press or to select FAX SETTINGS then press OK 5 F A X S E T T I N G S M E N U 3 Press or to select RX SETTINGS then press OK 4 R X S E T T I N G S F A X S E T T I N G S 4 Press or to select RX PRINT then press OK 3 R X P R I N T R X S E T T I N G S 5 Press or to select the desired printing method then press OK M E M O R Y R X R X P R I N T MEMORY RX Prints after all the pages of the docume...

Page 135: ...t mail DM The default setting is OFF 1 Press Menu 2 Press or to select FAX SETTINGS then press OK 5 F A X S E T T I N G S M E N U 3 Press or to select RX SETTINGS then press OK 4 R X S E T T I N G S F A X S E T T I N G S 4 Press or to select RX RESTRICTION then press OK 5 R X R E S T R I C T I O N R X S E T T I N G S 5 Press or to select OFF or ON then press OK O F F R X R E S T R I C T I O N OFF ...

Page 136: ...em Password using numeric keys then press OK 3 Press or to select COMMUNICATIONS then press OK 4 C O M M U N I C A T I O N S S Y S T E M S E T T I N G S 4 Press or to select RX START SPEED then press OK 2 R X S T A R T S P E E D C O M M U N I C A T I O N S 5 Press or to select the desired receive speed then press OK 3 3 6 0 0 b p s R X S T A R T S P E E D If your document reception is slow in star...

Page 137: ... 2 Press or to select SYSTEM SETTINGS then press OK 1 1 S Y S T E M S E T T I N G S M E N U If the System Password has been set enter the System Password using numeric keys then press OK 3 Press or to select COMMUNICATIONS then press OK 4 C O M M U N I C A T I O N S S Y S T E M S E T T I N G S 4 Press or to select MEMORY LOCK then press OK 3 M E M O R Y L O C K C O M M U N I C A T I O N S If the m...

Page 138: ...cancel the Memory Lock mode If you do not want to set the Memory Lock with a password press OK without entering any numbers 8 Press or to select MEMORY RX TIME then press OK 2 M E M O R Y R X T I M E M E M O R Y L O C K If you do not need to set the timer for memory lock skip to step 12 9 Press or to select ON then press OK O N M E M O R Y R X T I M E 10 Use numeric keys to enter the start time in...

Page 139: ...n set enter the System Password using numeric keys then press OK 3 Press or to select COMMUNICATIONS then press OK 4 C O M M U N I C A T I O N S S Y S T E M S E T T I N G S 4 Press or to select MEMORY LOCK then press OK 3 M E M O R Y L O C K C O M M U N I C A T I O N S If the memory lock password has been set enter the password using numeric keys then press OK 5 Press or to select OFF then press O...

Page 140: ...R X S T A T U S 2 Press or to select the job you want to transfer then press OK 1 2 3 X X X X X X 0 0 1 R X 3 Press or to select FORWARD then press OK F O R W A R D 0 0 1 4 Press the desired one touch key or Coded Dial followed by the two digit code to select the destination then press Start To be able to select a forwarding destination it is necessary to register destinations in the Address Book ...

Page 141: ...elect TX RX STATUS or JOB CANCEL then press OK T X R X S T A T U S If you select JOB CANCEL press or to select TX RX then press OK 2 Press or to scroll trough the job list T E C O I M A G E 0 0 1 M E M O R Y T X If you want to delete a job go to the next step Otherwise press Stop Reset to return to the standby mode 3 Press or to select the job you want to delete then press OK T E C O 0 0 3 M E M O...

Page 142: ...ant to delete then press OK 1 2 3 0 0 1 R X Ex 4 Press or to select CANCEL then press OK C A N C E L 0 0 1 You can forward the selected job to another destination by selecting FORWARD For information on forwarding received documents see Forwarding Received Fax Documents in Memory on p 5 47 5 Press to select YES Y E S N O C A N C E L If you do not want to cancel the job press to select NO 6 Press S...

Page 143: ...Fax MF4380dn MF4370dn MF4350d MF4340d Only 5 50 ...

Page 144: ...print features Overview of the Print Functions 6 2 Introduction to Using Print Functions 6 4 Printing Documents from a Computer 6 5 Scaling Documents 6 7 Printing Multiple Pages on One Sheet 6 9 2 Sided Printing 6 10 Checking and Canceling Print Jobs 6 11 ...

Page 145: ...Printing 6 2 Overview of the Print Functions Overview of the Print Functions 2 sided printouts collated printouts and enlarged reduced printouts are available p 6 7 p 6 10 ...

Page 146: ...Printing 6 3 Overview of the Print Functions p 6 9 ...

Page 147: ...w usa canon com Driver software is updated every few months XPS The Canon XPS Printer Driver enables you to print documents in Windows Vista from applications that use the XPS format utilizing the features and characteristics of the XPS format to the maximum extent When using the Canon XPS Printer Driver make the setting from the machine as follows To enable the setting turn OFF the main power swi...

Page 148: ...tings see Online Help Printing methods may differ depending on the applications you are using For details see the instruction manuals provided with the application software The display may differ according to the operating system as well as the type and version of the printer driver 1 Open the document you want to print from the application 2 Select Print from the File menu The Print dialog box is...

Page 149: ...Printing 6 6 5 Click Print Printing begins If you want to cancel printing see Checking and Canceling Print Jobs on p 6 11 ...

Page 150: ... you are using you may not be able to magnify the document Depending on the printer model you are using you may not be able to magnify the document to the optimum ratio for the selected page size If you are using an application that enables you to enlarge or reduce the document configure the settings in the application The display may differ according to the operating system as well as the type an...

Page 151: ... the settings made in Page Size and Output Size 4 If you want to increase or decrease the magnification manually select Manual Scaling specify the scaling ratio for Scaling If the ratio is less than 25 or more than 200 the document is printed without scaling on the paper specified in Output Size 5 On the Print dialog box click Print or OK ...

Page 152: ...ally when using this function The display may differ according to the operating system as well as the type and version of the printer driver 1 Display the Page Setup sheet See Printing Documents from a Computer on p 6 5 on how to display the printer driver screen 2 Select the page layout from Page Layout 3 Select the page order from Page Order 4 On the Print dialog box click Print or OK Other than...

Page 153: ...o the operating system as well as the type and version of the printer driver 1 Open the document you want to print from the application 2 Select Print from the File menu 3 Select your printer from Select Printer then click Finishing to open the dialog box 4 Select 2 sided Printing from Print Style 5 Select binding edge for the paper printout from Binding Location 6 On the Print dialog box click Pr...

Page 154: ...or to select PRINT then press OK 2 Press or to scroll through the job list and check the status of the print jobs F i l e T X T 0 0 0 1 1 8 3 0 Ex If you want to cancel the job go to the next step Otherwise press Stop Reset to return to the standby mode 3 Press or to select the job you want to cancel then press OK F i l e 2 N o t e 0 0 0 2 1 8 4 5 Ex 4 Press or to select CANCEL then press OK C A N...

Page 155: ...Printing 6 12 ...

Page 156: ...ning Documents to a Computer Connected with USB Cable 7 3 For Scanning Documents from a Networked Computer MF4380dn MF4370dn Only 7 3 Basic Scanning Operations 7 4 Scanning Documents to a Computer Connected with USB Cable 7 4 Scanning Documents from a Networked Computer MF4380dn MF4370dn Only 7 4 Canceling Scan Jobs to a Computer Connected with USB Cable 7 5 ...

Page 157: ... of Scanner Functions You can retrieve documents scanned with this machine to your computer connected with a USB cable You can also scan documents over the network MF4350d MF4340d MF4330d MF4320d are not supported for scanning documents over the network ...

Page 158: ... USB scanner driver Install the USB scanner driver for scanning via USB See Set Up Computers and Software in the Starter Guide For Scanning Documents from a Networked Computer MF4380dn MF4370dn Only Network settings Set the network settings to enable your machine to communicate over the network See Network in the e Manual Color Network ScanGear Install the Color Network ScanGear scanner driver for...

Page 159: ...n this folder In Windows Vista 7 the folder will be created in the Pictures folder Scanning Documents from a Networked Computer MF4380dn MF4370dn Only This section describes the basic procedure for using Color Network ScanGear to scan over the network Scanned documents are transmitted over the network to your computer If you are using Color Network ScanGear for the first time after installing it t...

Page 160: ...ng documents an error may occur In this case the machine scans documents first then starts printing the PC documents when scanning is complete If you scan documents when the machine is printing PC documents scanning is canceled Wait for the PC documents to be printed out then perform the scanning operation again 1 Place documents 2 Press SCAN repeatedly to select NETWORK SCANNING 3 Start Network S...

Page 161: ...Scanning 7 6 ...

Page 162: ... Only This chapter describes what the network is what you can do with the network and what you have to do to use the machine with the network Flowchart for Setting Up Network 8 2 What is the Network 8 3 Overview of Network Functions 8 4 ...

Page 163: ...Network 8 2 Flowchart for Setting Up Network Flowchart for Setting Up Network Follow the procedures in the flowchart below to set up each network function ...

Page 164: ...N are the two most common words used to refer to networks The Internet is the vast network to which computers all over the world are connected Computers connected to the Internet anywhere in the world can exchange information with one another On the other hand LAN is the abbreviation for Local Area Network and means a network within a limited area in an office for example ...

Page 165: ...Network 8 4 Overview of Network Functions Overview of Network Functions This section describes actions you can perform using the network function ...

Page 166: ...Settings from a PC 9 Settings from a PC MF4380dn MF4370dn Only This chapter describes how to use Remote UI functions Overview of Remote UI 9 2 Starting the Remote UI 9 4 ...

Page 167: ...ote UI The Remote UI enables you to check the machine s status and manage the machine s functions from a Computer on the network using a web browser Using the computer keyboard the management process such as entering addresses to the address book will be easier ...

Page 168: ...Settings from a PC 9 3 Overview of Remote UI By using Remote UI you can set and confirm following functions For details see Online Help ...

Page 169: ...work Settings in the e Manual Set USE HTTP to ON in SYSTEM SETTINGS See Setting the Use of HTTP in Network Settings in the e Manual 1 Prepare the Network Set up the machine for use in a network then connect the machine and the computer to your network router or a hub For details see Set Up Network Connection MF4380dn MF4370dn Only in the Starter Guide 2 Start the web browser 3 Enter the IP address...

Page 170: ...ending on the authentication mode you are using For default settings Select Administrator Mode or End User Mode In case of End User Mode enter the User Name In case that system manager password is set Select Administrator Mode or End User Mode Enter the System Manager password or user name 5 Click OK ...

Page 171: ...Settings from a PC 9 6 Starting the Remote UI 6 Operate the Machine Now you can manage the machine on the web browser For details see Settings from a PC in the e Manual ...

Page 172: ...ing the Machine 10 2 Exterior 10 2 Interior 10 2 Fuser Roller 10 5 Scanning Area 10 6 Replacing the Toner Cartridge 10 9 When a Message Appears 10 9 Redistributing Toner 10 10 Replacing the Toner Cartridge with a New One 10 12 Transporting the Machine 10 16 For MF4380dn MF4370dn 10 16 For MF4350d MF4340d MF4330d MF4320d 10 19 ...

Page 173: ...data stored in memory will be retained for approximately 5 minutes To check the jobs stored in memory see the following Checking Changing the Status of Fax Documents in Memory on p 5 48 Checking and Canceling Print Jobs on p 6 11 Exterior Clean the exterior of the machine 1 Turn OFF the main power switch and disconnect the power cord 2 Wipe the machine s exterior with a clean soft lint free cloth ...

Page 174: ...ridge Do not touch the rollers and parts which have labels CAUTION Hot surface avoid contact on They become very hot during use To avoid exposing the toner cartridge to light place it in its protective bag or wrap it in a thick cloth Do not open the drum protective shutter A on the toner cartridge Print quality may deteriorate if the drum surface is exposed to light or is damaged Always hold the t...

Page 175: ...se toner comes into contact with your skin or clothing wash with cold water Warm water will set the toner 8 Hold the toner cartridge by its handle A 9 Insert the toner cartridge so that the protrusion A on the right side of the toner cartridge fits into the guide B located on the right side of the machine and slide it down parallel to the guide 10 Push the toner cartridge to make sure it is proper...

Page 176: ...oller in the main unit may be dirty Should this occur clean the fuser roller in the following procedure The roller should also be cleaned each time the toner cartridge is replaced Load a sheet of blank LTR paper into the multi purpose tray and start cleaning Use standard paper as the cleaning paper Cleaning the roller takes approximately 130 seconds When some jobs are stored in memory this functio...

Page 177: ...a Keep the scanning area clean to avoid dirty copies or faxes to be sent Platen Glass Clean the platen glass and the underside of the ADF by following the procedure below 1 Open the ADF 2 Clean the platen glass and the underside of the ADF with a cloth dampened with water Then wipe the area with a soft dry cloth Do not dampen the cloth too much as this may tear the document or damage the machine 3...

Page 178: ...ADF scanning area and roller 1 Turn OFF the main power switch and disconnect the power cord 2 Open the ADF cover 3 Clean the rollers A inside the ADF with a cloth dampened with water Then wipe the area with a soft dry cloth Do not dampen the cloth too much as this may tear the document or damage the machine 4 Close the ADF cover Be careful not to get your fingers caught 5 Reconnect the power cord ...

Page 179: ...ean the ADF scanning area and roller 1 Turn OFF the main power switch and disconnect the power cord 2 Open the ADF cover 3 Clean the rollers A inside the ADF with a cloth dampened with water Then wipe the area with a soft dry cloth Do not dampen the cloth too much as this may tear the document or damage the machine 4 Close the ADF cover Be careful not to get your fingers caught 5 Reconnect the pow...

Page 180: ... Remedies TONER LOW PREPARE NEW TONER The toner is running low Distribute toner in the toner cartridge See Redistributing Toner on p 10 10 It is recommended that you replace the toner cartridge before printing a large amount of data OUT OF TONER CHANGE TONER The toner is running out Distribute toner in the toner cartridge If the message persists replace the toner cartridge See Replacing the Toner ...

Page 181: ...NG is set to ON the printed documents may be light or blurred because of lack of toner The data is erased when the documents are printed out so you can not print the same documents again See FAX SETTINGS MF4380dn MF4370dn MF4350d MF4340d Only on p 12 6 1 Hold the front side of the operation panel with your hands 2 Lift the scanning platform A until it is locked You will hear an audible click 3 Hol...

Page 182: ... may deteriorate if the drum surface is exposed to light or is damaged Always hold the toner cartridge by its handle 8 Insert the toner cartridge so that the protrusion A on the right side of the toner cartridge fits into the guide B located on the right side of the machine and slide it down parallel to the guide 9 Push the toner cartridge to make sure it is properly set in the machine 10 Hold the...

Page 183: ...y If you set CONT PRINTING to ON you can keep printing fax documents or reports without replacing the toner cartridge See FAX SETTINGS MF4380dn MF4370dn MF4350d MF4340d Only on p 12 6 Do not touch the rollers and parts which have labels CAUTION Hot surface avoid contact on They become very hot during use When CONT PRINTING is set to ON the printed documents may be light or blurred because of lack ...

Page 184: ...le click 3 Hold the grip A on the right front side of the toner cover 4 Open the toner cover 5 Remove the toner cartridge 6 Take out the new toner cartridge from the protective bag Do not open the drum protective shutter A Save the protective bag You may need it later when you remove the toner cartridge from the machine ...

Page 185: ...irty from touching the toner Do not pull the seal out at an angle 9 Hold the toner cartridge by its handle A Do not open the drum protective shutter on the toner cartridge Print quality may deteriorate if the drum surface is exposed to light or is damaged Always hold the toner cartridge by its handle 10 Insert the toner cartridge so that the protrusion A on the right side of the toner cartridge fi...

Page 186: ...the machine 12 Hold the grip A on the right front side of the toner cover 13 Close the toner cover 14 Lower the scanning platform Be careful not to get your fingers caught If you cannot close the toner cover do not force it to close Open the cover and make sure the toner cartridge is properly set in the machine ...

Page 187: ...istance 1 Turn OFF the main power switch 2 Disconnect the power cord and all the cables from the back of the machine 3 If you are using the output tray extension fold the paper stopper and then push the output tray extension into the machine 4 Hold the front side of the operation panel with your hands 5 Lift the scanning platform A until it is locked You will hear an audible click 6 Hold the grip ...

Page 188: ...n the drum protective shutter on the toner cartridge Print quality may deteriorate if the drum surface is exposed to light or is damaged Always hold the toner cartridge by its handle 9 Hold the grip A on the right front side of the toner cover 10 Close the toner cover 11 Lower the scanning platform Be careful not to get your fingers caught 12 Remove the dust cover from the paper cassette ...

Page 189: ...orward 16 Detach the Document feeder tray For MF4380dn skip to step 17 17 Make sure all the covers are closed 18 Grip the handles on both sides of the machine and lift it carefully as shown in the illustration below Do not lift the machine by any of its attachments Dropping the machine can cause personal injury If you have a back problem make sure to check the weight of this machine before carryin...

Page 190: ...sconnect the power cord and all the cables from the back of the machine 3 If you are using the output tray extension fold the paper stopper and then push the output tray extension into the machine 4 Hold the front side of the operation panel with your hands 5 Lift the scanning platform A until it is locked You will hear an audible click 6 Hold the grip A on the right front side of the toner cover ...

Page 191: ...the drum protective shutter on the toner cartridge Print quality may deteriorate if the drum surface is exposed to light or is damaged Always hold the toner cartridge by its handle 9 Hold the grip A on the right front side of the toner cover 10 Close the toner cover 11 Lower the scanning platform Be careful not to get your fingers caught 12 Remove the dust cover from the paper feeding tray ...

Page 192: ...cument feeder tray For MF4340d and MF4320d skip to step 17 17 Make sure all the covers are closed 18 Grip the handles on both sides of the machine and lift it carefully as shown in the illustration below Do not lift the machine by any of its attachments Dropping the machine can cause personal injury If you have a back problem make sure to check the weight of this machine before carrying See Specif...

Page 193: ...10 22 Maintenance ...

Page 194: ...ror messages Clearing Jams 11 2 Document Jams 11 2 Paper Jams 11 5 Error Messages 11 16 Error Codes 11 19 If LOAD CORRECT PAPER is displayed 11 20 Reloading the Paper 11 20 Changing the Paper Size Setting 11 20 If a Power Failure Occurs MF4380dn MF4370dn MF4350d MF4340d Only 11 21 If You Cannot Solve a Problem 11 22 ...

Page 195: ...emoving jammed paper or when inspecting the inside of the machine do not allow necklaces bracelets or other metal objects to touch the inside of the machine as this may result in burns or electrical shock If you tear the paper remove any torn pieces to avoid further jams If loose toner comes into contact with your skin or clothing wash with cold water Warm water will set the toner Do not force a j...

Page 196: ...4 Lift the release lever A until it clicks into place 5 Remove the jammed document Do not force a jammed document out of the machine as it may tear 6 Return the release lever A to its original position 7 Close the inner cover 8 Close the ADF cover Be careful not to get your fingers caught ...

Page 197: ...ful not to get your fingers caught For MF4370dn MF4350d MF4330d 1 Open the ADF cover 2 Hold both sides of any jammed documents and gently pull them out straight upward Do not pull the document forcefully as it may tear 3 Hold both sides of any jammed documents and gently pull them out 4 Close the ADF cover Be careful not to get your fingers caught ...

Page 198: ...ers caught Paper Jams When PAPER JAM or PAPER JAM OPEN REAR COVER appears on the display remove jammed paper from the inside of the machine first then from the paper cassette or multi purpose tray if necessary For MF4380dn MF4370dn 1 Hold the front side of the operation panel with your hands 2 Lift the scanning platform A until it is locked You will hear an audible click ...

Page 199: ...inside of the machine These items might be damaged if they come into contact with the parts inside of the machine To avoid exposing the toner cartridge to light place it in its protective bag or wrap it in a thick cloth Do not open the drum protective shutter on the toner cartridge Print quality may deteriorate if the drum surface is exposed to light or is damaged Do not touch the fixing assembly ...

Page 200: ...not touch the fixing assembly A as it becomes very hot during use Do not touch the transfer roller B as this can damage the machine 8 Hold both sides of the jammed paper and carefully pull it out 9 Hold the toner cartridge by its handle A Do not open the drum protective shutter on the toner cartridge Print quality may deteriorate if the drum surface is exposed to light or is damaged Always hold th...

Page 201: ...de 11 Push down the toner cartridge to make sure it is properly set in the machine 12 Hold the grip A on the right front side of the toner cover 13 Close the toner cover 14 Lower the scanning platform Be careful not to get your fingers caught If you cannot close the toner cover do not force it to close Open the cover and make sure the toner cartridge is properly set in the machine 15 Remove the du...

Page 202: ...aper in the paper cassette 18 Hold both sides of the jammed paper and slowly pull it out in the direction of the arrow When feeding paper from the paper cassette When feeding paper from the multi purpose tray 19 Load the paper into the paper cassette 20 Close the front panel of the paper cassette ...

Page 203: ...ll it out upward This operation is required only when OPEN REAR COVER appears on the display If the jammed paper is badly folded similar to the folds of an accordion ease the jammed paper loose and then pull it out from the machine 24 Close the rear cover This operation is required only when OPEN REAR COVER appears on the display Be careful not to get your fingers caught To reset the machine open ...

Page 204: ...ove the dust cover from the paper feeding tray 2 Remove the paper in the paper feeding tray 3 Open the rear cover This operation is required only when PAPER JAM OPEN REAR COVER appears on the display 4 Lift the scanning platform until it is locked A and open the printer cover B ...

Page 205: ... it in a thick cloth Do not open the drum protective shutter on the toner cartridge Print quality may deteriorate if the drum surface is exposed to light or is damaged Do not touch the fixing assembly A as it becomes very hot during use Do not touch the transfer roller B as this can damage the machine Always hold the toner cartridge by its handle A 6 Hold both sides of the jammed paper and gently ...

Page 206: ...quired only when PAPER JAM OPEN REAR COVER appears on the display If the jammed paper is badly folded similar to the folds of an accordion ease the jammed paper loose and then pull it out from the machine 10 Hold both sides of the jammed paper and slowly pull it out in the direction of the arrow When feeding paper from the paper feeding tray When feeding paper from the multi purpose tray ...

Page 207: ...damaged 12 Insert the toner cartridge into the machine as far as it will go A Align the guide A on the left side of the toner cartridge with the groove inside the machine 13 Push down the toner cartridge to make sure it is properly set in the machine 14 Close the printer cover and lower the scanning platform Be careful not to get your fingers caught 15 Close the rear cover This operation is requir...

Page 208: ...st cover on the paper feeding tray After all the procedures are completed the machine should be ready for operating If the machine returns to the standby mode troubleshooting has been successful If the machine does not return to the standby mode check if jammed paper is still left in the machine ...

Page 209: ...oblem see the action for the messages displayed with it CHANGE REG D SIZE PAPER SETTINGS The paper size is not appropriate for your print jobs To print reports or received data set the CASSETTE paper size to A4 B5 OFICIO BRAZIL OFICIO MEXICO OFICIO GOVERNMENT LETTER GOVERNMENT LEGAL FOOLSCAP LTR or LGL For details see Setting Paper Size and Type on p 2 14 To print received data on both sides of pa...

Page 210: ...mory Please note that any data stored in the memory including received fax documents will be deleted if you leave the machine turned OFF for about 5 minutes The error is automatically released after two seconds and the machine automatically prints out the lost report that shows the records still existing in the activity report MEMORY FULL The machine is full of jobs Print send or delete any docume...

Page 211: ...from the multi purpose tray The machine will not print faxes reports or lists when paper is loaded in the multi purpose tray They will be stored in memory SET PAPER AGAIN SET TONER AGAIN Paper is not loaded properly or the toner cartridge is not set Load paper properly For instructions on how to load paper in the paper cassette or multi purpose tray see Loading Paper on p 2 8 Set the toner cartrid...

Page 212: ...pient s number is correct or the telephone cable is properly connected and try again 0001 The sender may not be using a G3 fax machine Make sure the sender s machine is compatible with your machine 0070 Reception was manually canceled on the machine Ask the sender to resend the document if necessary 0071 The machine s memory is full Print send or delete any documents stored in memory 0080 The reci...

Page 213: ...ne re starts printing Changing the Paper Size Setting Follow this procedure to change the paper size setting 1 Press Paper Settings repeatedly to select CASSETTE or MP TRAY then press OK C A S S E T T E If LOAD CORRECT PAPER appears during a copy job you cannot access the paper size setting through Paper Settings In this case cancel the job first then press Paper Settings and change the paper size...

Page 214: ... machine You cannot send receive or copy documents Even if power is suddenly lost due to a power failure or accidental unplugging any sent or received documents stored in memory are backed up for about 5 minutes However after this period of time the machine may lose any data stored in the memory If this happens the display shows LOST IMAGE when power is restored and automatically prints a Lost Rep...

Page 215: ...eCLASS MF4350d imageCLASS MF4340d imageCLASS MF4330d imageCLASS MF4320d Serial number on the label located inside top of the front cover Place of purchase Nature of problem Steps you have taken to solve the problem and the results If the machine makes strange noises emits smoke or odd odor turn OFF the main power switch immediately disconnect the power cord and contact your local authorized Canon ...

Page 216: ...ONTROL SETTINGS MF4380dn MF4370dn MF4350d MF4340d Only 12 4 BROADCAST MF4380dn MF4370dn MF4350d MF4340d Only 12 4 COMMON SETTINGS 12 4 COPY SETTINGS 12 5 FAX SETTINGS MF4380dn MF4370dn MF4350d MF4340d Only 12 6 ADDRESS BOOK SET MF4380dn MF4370dn MF4350d MF4340d Only 12 7 PRINTER SETTINGS 12 7 TIMER SETTINGS 12 8 ADJUST CLEANING 12 9 REPORT SETTINGS MF4380dn MF4370dn MF4350d MF4340d Only 12 9 SYSTE...

Page 217: ...ing the Setting Menu To access the setting menu follow the procedures bellow 1 Press Menu 2 Press or to select the menu you want to access then press OK 1 V O L U M E C O N T R O L M E N U VOLUME CONTROL BROADCAST COMMON SETTINGS COPY SETTINGS FAX SETTINGS ADDRESS BOOK SET PRINTER SETTINGS TIMER SETTINGS ADJUST CLEANING REPORT SETTINGS SYSTEM SETTINGS 3 Press or to select a submenu then press OK 1...

Page 218: ...e Settings Machine Settings 5 When finished press Stop Reset to return to the standby mode If you press Stop Reset before pressing OK the setting will not be registered Press Menu to return to the previous display ...

Page 219: ...ITOR VOLUME 0 3 2 e Manual Introduction of the Machine 2 CALLING TONE 0 3 2 3 ENTRY TONE 0 3 2 4 ERROR TONE 0 3 2 BROADCAST MF4380dn MF4370dn MF4350d MF4340d Only Item Settings Applicable Page NO 0 Maximum 123 recipients p 5 22 COMMON SETTINGS Item Settings Applicable Page 1 INITIAL FUNCTION COPY FAX 1 SCAN e Manual Introduction of the Machine 2 TONER SAVER MODE OFF ON 3 DISPLAY LANGUAGE ENGLISH 2...

Page 220: ...ET RATIO 200 MAX 141 A5 A4 122 A5 B5 115 B5 A4 100 86 A4 B5 81 B5 A5 70 A4 A5 50 MIN MANUAL 1 increments 50 200 100 4 AUTO COLLATE OFF ON 5 2 SIDED 2 SIDED OFF 1 2 SIDED TYPE OF OUTPUT BOOK TYPE CALENDAR TYPE 2 2 SIDED TYPE OF ORIGINAL BOOK TYPE CALENDAR TYPE TYPE OF OUTPUT BOOK TYPE CALENDAR TYPE 2 1 SIDED TYPE OF ORIGINAL BOOK TYPE CALENDAR TYPE 2 PAPER SIZE GROUP AB INCHES A p 4 22 MF4380dn onl...

Page 221: ...NAME Maximum 32 characters p 5 12 3 TX TERMINAL ID OFF ON p 5 31 4 TEL LINE TYPE 1 TOUCH TONE ROTARY PULSE p 5 11 5 PUBLIC LINE DIRECT ADAPTER 1 ADAPTER 2 p 5 11 6 STANDARD SETTINGS 1 DENSITY 1 9 5 p 5 30 2 IMAGE QUALITY STANDARD FINE SUPER FINE PHOTO 3 TX SETTINGS 1 AUTO REDIAL OFF ON p 5 27 REDIAL TIMES In Australia 1 2TIMES 2TIMES Other countries 1 10TIMES 2TIMES REDIAL INTERVAL In New Zealand ...

Page 222: ...alia and New Zealand 2 Not available in Singapore ADDRESS BOOK SET MF4380dn MF4370dn MF4350d MF4340d Only Item Settings Applicable Page 1 1 TOUCH SPD DIAL Maximum 7 recipients p 3 3 NAME Maximum 20 characters TELNAMBER ENTRY Maximum 50 digits 2 CODED DIAL Maximum 100 recipients p 3 6 NAME Maximum 20 characters TELNAMBER ENTRY Maximum 50 digits 3 GROUP DIAL Maximum 7 groups p 3 9 NAME Maximum 20 ch...

Page 223: ...YLIGHT SV TIME ON OFF p 1 19 1 BEGIN DATE TIME 1 MONTH JANUARY FEBRUARY MARCH APRIL MAY JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER 2 WEEK FIRST WEEK SECOND WEEK THIRD WEEK FOURTH WEEK LAST WEEK 3 DAY SUNDAY MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY 2 END DATE TIME 1 MONTH JANUARY FEBRUARY MARCH APRIL MAY JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER 2 WEEK FIRST WEEK SECON...

Page 224: ...e 3 SPECIAL MODE U OFF MODE1 MODE2 4 SPECIAL MODE V OFF ON 5 SPECIAL MODE Y OFF ON 6 SPECIAL MODE Z OFF ON REPORT SETTINGS MF4380dn MF4370dn MF4350d MF4340d Only Item Settings Applicable Page 1 TX REPORT OUTPUT NO PRINT ERROR ONLY OUTPUT YES e Manual Introduction of the Machine 2 RX REPORT OUTPUT NO PRINT ERROR ONLY OUTPUT YES 3 ACTIVITY REPORT OUTPUT YES OUTPUT NO ...

Page 225: ...RARP OFF ON OFF 2 IP ADDRSSS IP address 000 000 000 000 3 SUBNET MASK 000 000 000 000 4 GATEWAY ADDRESS IP address 000 000 000 000 5 SET IP ADD RANGE OFF ON 1 IP ADDRESS 1 1 PERMIT REJECT REJECT PERMIT 2 START IP ADDRESS IP address 000 000 000 000 3 END IP ADDRESS IP address 000 000 000 000 2 IP ADDRESS 2 1 PERMIT REJECT REJECT PERMIT 2 START IP ADDRESS IP address 000 000 000 000 3 END IP ADDRESS ...

Page 226: ...000 000 000 6 IP ADDRESS 6 1 PERMIT REJECT REJECT PERMIT 2 START IP ADDRESS IP address 000 000 000 000 3 END IP ADDRESS IP address 000 000 000 000 7 IP ADDRESS 7 1 PERMIT REJECT REJECT PERMIT 2 START IP ADDRESS IP address 000 000 000 000 3 END IP ADDRESS IP address 000 000 000 000 8 IP ADDRESS 8 1 PERMIT REJECT REJECT PERMIT 2 START IP ADDRESS IP address 000 000 000 000 3 END IP ADDRESS IP address...

Page 227: ...ER IP address 000 000 000 000 2 HOST DOMAIN NAME 1 HOST NAME Maximum 47 characters CanonDF40DE 2 DOMAIN NAME Maximum 47 characters 3 DNS DYNAMIC SET 1 DNS DYNA UPDATE OFF ON 2 IPv6 SETTINGS 1 USE IPv6 OFF ON 2 STATELESS ADD SET OFF ON 3 MANUAL ADD SET 1 USE MANUAL ADD OFF ON 2 MANUAL ADDRESS IP address 0000 0000 0000 0000 0000 000 0 0000 0000 3 PREFIX LENGTH 0 128 64 4 DEF ROUTER ADD IP address 00...

Page 228: ...DDRESS IP address 0000 0000 0000 0000 0000 000 0 0000 0000 3 END IP ADDRESS IP address 0000 0000 0000 0000 0000 000 0 0000 0000 4 PREFIX LENGTH OFF ON 0 128 64 3 IP ADDRESS 3 1 PERMIT REJECT REJECT PERMIT 2 START IP ADDRESS IP address 0000 0000 0000 0000 0000 000 0 0000 0000 3 END IP ADDRESS IP address 0000 0000 0000 0000 0000 000 0 0000 0000 4 PREFIX LENGTH OFF ON 0 128 64 4 IP ADDRESS 4 1 PERMIT...

Page 229: ...ress 0000 0000 0000 0000 0000 000 0 0000 0000 3 END IP ADDRESS IP address 0000 0000 0000 0000 0000 000 0 0000 0000 4 PREFIX LENGTH OFF ON 0 128 64 7 IP ADDRESS 7 1 PERMIT REJECT REJECT PERMIT 2 START IP ADDRESS IP address 0000 0000 0000 0000 0000 000 0 0000 0000 3 END IP ADDRESS IP address 0000 0000 0000 0000 0000 000 0 0000 0000 4 PREFIX LENGTH OFF ON 0 128 64 8 IP ADDRESS 8 1 PERMIT REJECT REJEC...

Page 230: ...ddress 0000 0000 0000 0000 0000 000 0 0000 0000 3 END IP ADDRESS IP address 0000 0000 0000 0000 0000 000 0 0000 0000 4 PREFIX LENGTH OFF ON 0 128 64 7 DNS SETTINGS 1 DNS SERVER SET 1 PRIM DNS SERVER IP address 0000 0000 0000 0000 0000 000 0 0000 0000 2 SECOND DNS SERVER IP address 0000 0000 0000 0000 0000 000 0 0000 0000 2 HOST DOMAIN NAME 1 SAME HOST DOMAIN OFF ON 2 HOST NAME Maximum 47 character...

Page 231: ...RMIT RX MAC ADD ON 1 PERMIT RX ADD1 00 00 00 00 00 00 2 PERMIT RX ADD2 00 00 00 00 00 00 3 PERMIT RX ADD3 00 00 00 00 00 00 4 PERMIT RX ADD4 00 00 00 00 00 00 5 PERMIT RX ADD5 00 00 00 00 00 00 OFF 2 SNMP SETTINGS 1 USE SNMP OFF ON 2 COMMUNITY NAME 1 Maximum 15 characters public 3 COMMUNITY NAME 2 Maximum 15 characters 4 SNMP WRITABLE 1 OFF ON 5 SNMP WRITABLE 2 OFF ON 3 ETHERNET DRIVER 1 AUTO DETE...

Page 232: ...TELESS ADD 5 IP ADDRESS PREFIX LENGTH 7 STATELESS ADD 6 IP ADDRESS PREFIX LENGTH 8 STATEFUL ADDRESS IP ADDRESS PREFIX LENGTH 9 DEF ROUTER ADD IP ADDRESS 5 STARTUP TIME SET 0 300SEC 60SEC 4 COMMUNICATIONS 2 1 COUNTRY SELECT AUSTRALIA 3 NEW ZEALAND HONG KONG MALAYSIA SINGAPORE ASIA 2 TX START SPEED 2400bps 4800bps 7200bps 9600bps 14400bps 33600bps 3 RX START SPEED 2400bps 4800bps 7200bps 9600bps 144...

Page 233: ...CT REDIAL OFF ON 2 CONFIRM FAX NO OFF ON 6 PDL SELECT PnP UFRII UFRII XPS p 6 4 7 UPDATE FIRMWARE This function is only used when the firmware needs to be updated 1 MF4380dn MF4370dn only 2 MF4380dn MF4370dn MF4350d MF4340d only 3 The default value varies depending on the country where the machine was purchased ...

Page 234: ...Appendix 13 Appendix Specifications 13 2 General 13 2 Copier 13 4 Printer 13 4 Scanner Scanning via USB 13 4 Scanner Scanning via Network 13 4 Facsimile 13 5 Telephone 13 5 Index 13 6 ...

Page 235: ...prox 12 4 kg including toner cartridge Dimensions MF4380dn 390 mm W 465 mm D 363 mm H with the document feeder tray and the paper cassette attached 473 mm W 465 mm D 363 mm H with the document feeder tray paper cassette and optional handset attached MF4370dn 390 mm W 442 mm D 455 mm H with the document feeder tray and the paper cassette attached 473 mm W 442 mm D 455 mm H with the document feeder ...

Page 236: ... 590 mm W 975 mm D without optional handset attached 673 mm W 975 mm D with optional handset attached MF4330d 590 mm W 1013 mm D MF4320d 590 mm W 975 mm D Environmental Conditions Temperature 10 0 C 30 0 C Humidity 20 80 RH no condensation Display Languages ENGLISH GERMAN FRENCH SPANISH ITALIAN SWEDISH NORWEGIAN DUTCH FINNISH DANISH PORTUGUESE CZECH SLOVENE HUNGARIAN RUSSIAN TURKISH POLISH Accepta...

Page 237: ... Paper Delivery 100 sheets 64 to 80 g m2 Print Speed Direct 22 ppm A4 Printing Resolution 600 dpi 600 dpi Number of Tones 256 Toner Cartridge p 1 13 Scanner Scanning via USB Type Color scanner Maximum Scanning Size 216 mm 356 mm Scanning Resolution 600 1200 dpi optical 9600 9600 dpi enhanced Scanning Speed Color 4 5 msec line 600 dpi Grayscale 1 5 msec line 600 dpi Host Interface USB 1 1 USB 2 0 S...

Page 238: ...5 4lines mm Dialing Speed dialing One touch speed dialing 7 destinations Coded speed dialing 100 destinations Group dialing 7 50 recipients Address Book dialing with Address Book key Regular dialing with numeric keys Automatic redialing Manual redialing with Redial Pause key Sequential broadcast 123 destinations Automatic reception Remote reception by telephone Default ID 25 ACTIVITY REPORT after ...

Page 239: ...rior 10 2 Fuser Roller 10 5 Interior 10 2 Platen Glass 10 6 Scanning Area 10 6 Clearing jams 11 2 Document jams 11 2 Paper jams 11 5 Clear key 1 9 Coded dial codes Editing 3 6 Erasing 3 7 Registering 3 6 Using 5 20 Coded Dial key 1 11 Collate 2 on 1 key 1 9 Collating Copies 4 13 Copying 4 1 COPY key 1 9 D Daylight saving time 1 19 Deleting Documents stored in memory 5 48 5 49 Density Copying 4 8 F...

Page 240: ...cannot solve a problem 11 22 Image quality Copying 4 6 Faxes 5 25 Image Quality key 1 9 J Jams Document 11 2 Paper 11 5 Job Cancel Status Monitor key 1 9 L Location xii M Main power switch 1 4 Maintenance xi Redistributing Toner 10 10 Replacing the Toner Cartridge 10 12 When a Message Appears 10 9 MANUAL 5 8 Manual reception 5 8 Manual sending 5 14 Memory lock reception 5 44 Menu key 1 9 Multi pur...

Page 241: ...1 9 Scanning area 1 4 2 3 Scanning platform 1 4 Sleep mode 1 18 Slide guides 1 4 Slide guides for multi purpose tray 1 4 Specifications Copier 13 4 Facsimile 13 5 General 13 2 Printer 13 4 Scanner scanning via network 13 4 Scanner scanning via USB 13 4 Telephone 13 5 Specifying destinations 5 19 Start key 1 9 Stop Reset key 1 9 T Telephone line jack 1 7 Tone key 1 9 Toner cartridge Checking the to...

Page 242: ...venkerkerweg 59 61 1185 XB Amstelveen The Netherlands CANON CHINA CO LTD 15F Jinbao Building No 89 Jinbao Street Dongcheng District Beijing 100005 PRC CANON SINGAPORE PTE LTD 1 HarbourFront Avenue 04 01 Keppel Bay Tower Singapore 098632 CANON AUSTRALIA PTY LTD 1 Thomas Holt Drive North Ryde Sydney NSW 2113 Australia CANON GLOBAL WORLDWIDE SITES http www canon com FT5 3078 000 xxxxxxxxxx CANON INC ...

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