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Users in the U.S.A.
Pre-Installation Requirements for MX310
Order Information
When ordering service from the telephone company for this equipment, the following may be
required.
Universal Service Order Code (USOC): RJ11C
The Facility Interface Code (FIC): 02LS2
Service Order Code (SOC): 9.0F
Connection of the Equipment
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA.
On the bottom of this equipment is a label that contains, among other information, a product identifier
in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone
company.
The REN is used to determine the number of devices that may be connected to a telephone line.
Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming
call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the
number of devices that may be connected to a line, as determined by the total RENs, contact the
local telephone company. The REN for this product is part of the product identifier that has the format
US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is
a REN of 0.3).
A plug and jack used to connect this equipment to the premises wiring and telephone network must
comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant
telephone cord and modular plug is provided with this product. It is designed to be connected to a
compatible modular jack that is also compliant. See installation instructions for details.
Connection to party lines is subjected to state tariffs. Contact the state public utility commission,
public service commission or corporation commission for information.
If your home has specially wired alarm equipment connected to the telephone line, ensure the
installation of this equipment does not disable your alarm equipment. If you have questions about
what will disable alarm equipment, consult your telephone company or a qualified installer.
In Case of Equipment Malfunction
Should any malfunction occur which cannot be corrected by the procedures described in this guide,
disconnect the equipment from the telephone line cable, turn off the power and disconnect the power
cord. The telephone line cable should not be reconnected or the main power switch turned ON until
the problem is completely resolved. Users should contact their local authorized Canon Facsimile
Service Dealer for the servicing of equipment.
Information regarding Authorized Service Facility locations can be obtained by calling the Canon
Customer Center.
