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137366 Rev 1.

English

2019 Moterra Neo - Owner’s Manual Supplement

MAINTENANCE

ANY PART OF A POORLY MAINTAINED BIKE CAN BREAK OR MALFUNCTION LEADING TO AN ACCIDENT WHERE YOU 
CAN BE KILLED, SEVERELY INJURED OR PARALYZED. 

Please ask your Cannondale Dealer to help you develop a complete maintenance program, a program which includes a list 
of the parts on your bike for YOU to check regularly.  Frequent checks are necessary to identify the problems that can lead 
to an accident. 

The following table lists only supplemental maintenance items. Please consult your Cannondale Bicycle Owner’s Manual 
for more information on basic bike maintenance. Consult with your Cannondale Dealer to create a complete maintenance 
program for your riding style, components, and conditions of use. Follow the maintenance recommendations given by the 
component manufacturer’s for the various non-Cannondale parts of your bike. 

CHECK THE FOLLOWING BEFORE EACH RIDE: 

• 

Make sure the battery is fully charged and locked securely in position on the bicycle. 

• 

Check tire pressure and wheel condition. 

• 

Check the drive chain condition. Make sure it is clean and well-lubricated. Chain wear is greater compared with 
pedal only bikes. This requires frequent inspection and replacement.

• 

Check the bicycle brakes, make sure they are working well. Brake system pad and disc wear is greater compared 
with pedal only bikes. This requires frequent inspection and replacement.

• 

Inspect condition of electrical cables (i.e. Kinks free, no signs of abrasive wear) 

• 

Test the drive assist system, make sure the drive system functions normally.

• 

If your eBike model was equipped a lighting system, brake lights, headlights, and number plate illumination, make 
sure these lights are each functioning normally.  Make sure the number plate is clean and readable.

 IF YOU FIND ANY DAMAGE, DO NOT RIDE THE BIKE, CONTACT YOUR CANNONDALE DEALER.

TO BE PERFORMED BY CANNONDALE DEALER : 

Recommended after the first 150 km,  bring your bike to your Cannondale Dealer for an initial check-up. It should include 
checks of the drive assist system, drive chain condition, proper shifting, accessories, wheels and tire condition, brakes, etc.  
This visit will help you establish a schedule for repeated visits appropriate for how and where you ride. 

Every 1000 km, bring your bike in to your Cannondale Dealer for a regular detailed inspection, adjustment, and 
replacement of wear items across the entire bike. Electrically powered assist cycle (electric bikes) can wear out wheels, 
tires, drive chain, brakes, more quickly. 

Summary of Contents for Moterra NEO

Page 1: ...READ THIS SUPPLEMENT AND YOUR CANNONDALE BICYCLE OWNER S MANUAL Both contain important safety information Keep both for future reference Owner s Manual Supplement Moterra NEO...

Page 2: ...lt in death or serious injury NOTICE Indicates special precautions that must be taken to avoid damage The following symbols are used in this manual Symbol Name Description NGLI 2 NGLI 2 synthetic grea...

Page 3: ...rmation You can download Adobe Acrobat PDF versions of any manual supplement from our website http www cannondale com Contacting Cannondale Cannondale USA Cycling Sports Group Inc 1 Cannondale Way Wil...

Page 4: ...em is turned OFF You can pedal the bike normally The drive system will not engage UNDERSTAND YOUR BIKE DRIVE SYSTEM AND THE INTENDED USE OF BOTH USING YOUR BIKE THE WRONG WAY IS DANGEROUS See Specific...

Page 5: ...e drive assistance level while riding will increase or decrease the acceleration of the bike You should anticipate this change in speed and react appropriately depending on the riding conditions such...

Page 6: ...ICYCLE DRIVE SYSTEM IN ANY WAY FOR ANY REASON Doing so can result in severe damage faulty or dangerous operating conditions or violation of local laws Dealers and owners MUST NOT change alter or modif...

Page 7: ...ont Chain Ring 7 Battery Key Lock 8 Bike Serial Number ID The serial number is located on the bottom bracket It is a 7 character barcode 1 Use this serial number to register your bike To register your...

Page 8: ...1 2 in Bottom Bracket Type Width Bosch Drive Unit Front Derailleur N A Seat Post Dia Binder 31 6 mm 34 9 mm Min Seat Post Insert 100 mm Tire Size x Max Width 27 5 in x 2 8 in measured Max Fork Length...

Page 9: ...e Actual 67 0 F Standover 73 9 29 1 74 9 29 5 75 5 29 7 77 8 30 6 G Head Tube Length 10 0 3 9 11 0 4 3 12 0 4 7 13 0 5 1 H Wheelbase 118 4 46 6 122 1 48 1 124 7 49 1 127 6 50 3 I Front Center 73 5 28...

Page 10: ...n the Frame Specifications in this manual NOTICE Don t ride with key in battery lock Always remove the key from the lock after using it Keys may be stolen or break off accidentally in the lock Keep yo...

Page 11: ...ve system manufacturer And of course the battery must be installed and in good condition to accept a charge 2 Place the bike and charger in a secure area where both will remain undisturbed while the b...

Page 12: ...ey hole The cover is tethered do not try to pull it off the frame See Figures 1 2 2 Insert the key into the battery lock and turn the key counter clockwise to unlock the battery latch Figure 3a Push t...

Page 13: ...the lower end of the battery into the lower battery latch until it enages the lock mechanism See Figure 6 3 Hold in the battery cover and turn the key clockwise to engage the battery latch and lock it...

Page 14: ...t used to remove and install the axle 8 and shim 9 The kit also includes bearing driver needed to replace the link and swingarm bearings It is available from a Cannondale Dealer Shock Link Remove 1 Pl...

Page 15: ...13 137366 Rev 1 English 8 Nm Loctite 242 blue 5 Nm Loctite 435 5 Nm 1 2 3 4 5 6 6 8 7 7 9 10 8 a b 8 KP169 9 9 b a http tds henkel com tds5 search asp t 435 Carbon Link Install bearings w Loctite 435...

Page 16: ...e sure all the parts are good condition Service of worn or damaged parts in this assembly should be performed by a Cannondale Dealer As shown a significant degree of disassembly is required The main p...

Page 17: ...pout connection The bearings see inset can be inspected without removing them With the pivots removed rotate the installed bearings The bearings should be free of corrosion fixed firmly in the dropout...

Page 18: ...RD housing cable It spans the housing section between the chain stay opening the connection to the rear derailleur The guide is necessary to best shifting performance Be sure to replace it if it is r...

Page 19: ...or fork you select is compatible with your bike s design and how you will use your bike YOU CAN BE YOU SERIOUSLY INJURED PARALYZED OR KILLED IF YOU IGNORE THESE WARNINGS NOTICE Mount the shock as show...

Page 20: ...67U10OS Moterra Link Hardware BLK B CK3047U00OS Moterra Pivot Bearings C CK3057M00OS Moterra Shock Mount Hardware D CK3037U10OS Moterra Chainstay Protector BLK E CK3297U00OS Moterra CRB Link w brgs F...

Page 21: ...a Chainguide BLK M CK3017U10OS Moterra Skid Plate BLK N CK2047U00OS Moterra Sprocket and Lockring O KP456 Modular Cable Guides HT P K34249 Battery Key Seal Q K34159 Charge Port Cover PT R K32089 DT Ca...

Page 22: ...compared with pedal only bikes This requires frequent inspection and replacement Check the bicycle brakes make sure they are working well Brake system pad and disc wear is greater compared with pedal...

Page 23: ...English...

Page 24: ...PE Cycling Sports Group Europe B V Mail Postbus 5100 Visits Hanzeport 27 7575 DB Oldenzaal Netherlands CANNONDALE UK Cycling Sports Group Vantage Way The Fulcrum Poole Dorset BH12 4NU 44 0 1202732288...

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