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137366 Rev 1.

English

2019 Moterra Neo - Owner’s Manual Supplement

 GENERAL EBIKE SAFETY INFORMATION

Intended Use

This model is equipped with an electric 

pedal assist drive system.  It is not a moped 

or motorcycle.  In EU countries, it is known 

legally as an “EPAC” cycle or Electrically 

Powered Assisted Cycle. 
The drive assist system consists of a drive 

unit, a battery, a computer control, and 

various electronic components (harness 

wires, sensors, and switches).  This model 

bike does share components common with 

pedal-only bikes. 
It is important to know that when the assist 

system is turned ON, the drive unit engages 

to provide power only while you are pedaling. 

The amount of power provided by the drive 

unit depends on your pedaling force and 

the assistance mode/level you set with the 

handlebar control unit.  At anytime, if you 

stop pedaling, the drive assist will dis-

engage.  In all modes/levels, the drive assist 

system power reduces progressively and 

cuts off as the bike reaches a the maximum 

allowable speed. The drive-assist re-engages 

when speed drops below the maximum 

allowable speed as long as the pedals are 

turning.
Whenever the drive assist system is turned 

OFF, You can pedal the bike normally. The 

drive system will not engage.

UNDERSTAND YOUR BIKE , DRIVE SYSTEM 

AND THE INTENDED USE OF BOTH.  USING 

YOUR BIKE THE WRONG WAY IS DANGEROUS.

See “Specifications” in this manual for the 

Intended Use of your specific model.

Please read your Cannondale Bicycle Owner’s 

Manual for more information about Intended 

Use and Conditions 1-5. 

DRIVE SYSTEM:  You must follow the 

manufacturer’s instruction for intended use or 

limitation. 

Compliance/Regulation

MAXIMUM ALLOWABLE ASSIST SPEED: 

The drive assist system is limited to a 

maximum continuous power rating as 

idicated in “Specifications.”  

YOU MUST FOLLOW ALL LOCAL LAWS:  

It is your responsibility to identify and 

follow all local laws and regulations 

(including fitting your bike with additional 

equipment) necessary to comply with 

your state and local laws. 
Ask your local Cannondale Dealer for 

more information about operating an 

electrically assisted pedal bicycle in your 

area.

Drive System 

MANUFACTURER’S INSTRUCTIONS - In 

addition to this supplement, you must read and 

follow the manufacturer’s instructions for all 

components of the drive assist system : 

Drive Unit

Battery

Display/Control Unit Charger

These instructions contain correct operation, 

service and maintenance information. Drive 

system instructions can be also be found at 

www.cannondale.com.

Summary of Contents for Moterra NEO

Page 1: ...READ THIS SUPPLEMENT AND YOUR CANNONDALE BICYCLE OWNER S MANUAL Both contain important safety information Keep both for future reference Owner s Manual Supplement Moterra NEO...

Page 2: ...lt in death or serious injury NOTICE Indicates special precautions that must be taken to avoid damage The following symbols are used in this manual Symbol Name Description NGLI 2 NGLI 2 synthetic grea...

Page 3: ...rmation You can download Adobe Acrobat PDF versions of any manual supplement from our website http www cannondale com Contacting Cannondale Cannondale USA Cycling Sports Group Inc 1 Cannondale Way Wil...

Page 4: ...em is turned OFF You can pedal the bike normally The drive system will not engage UNDERSTAND YOUR BIKE DRIVE SYSTEM AND THE INTENDED USE OF BOTH USING YOUR BIKE THE WRONG WAY IS DANGEROUS See Specific...

Page 5: ...e drive assistance level while riding will increase or decrease the acceleration of the bike You should anticipate this change in speed and react appropriately depending on the riding conditions such...

Page 6: ...ICYCLE DRIVE SYSTEM IN ANY WAY FOR ANY REASON Doing so can result in severe damage faulty or dangerous operating conditions or violation of local laws Dealers and owners MUST NOT change alter or modif...

Page 7: ...ont Chain Ring 7 Battery Key Lock 8 Bike Serial Number ID The serial number is located on the bottom bracket It is a 7 character barcode 1 Use this serial number to register your bike To register your...

Page 8: ...1 2 in Bottom Bracket Type Width Bosch Drive Unit Front Derailleur N A Seat Post Dia Binder 31 6 mm 34 9 mm Min Seat Post Insert 100 mm Tire Size x Max Width 27 5 in x 2 8 in measured Max Fork Length...

Page 9: ...e Actual 67 0 F Standover 73 9 29 1 74 9 29 5 75 5 29 7 77 8 30 6 G Head Tube Length 10 0 3 9 11 0 4 3 12 0 4 7 13 0 5 1 H Wheelbase 118 4 46 6 122 1 48 1 124 7 49 1 127 6 50 3 I Front Center 73 5 28...

Page 10: ...n the Frame Specifications in this manual NOTICE Don t ride with key in battery lock Always remove the key from the lock after using it Keys may be stolen or break off accidentally in the lock Keep yo...

Page 11: ...ve system manufacturer And of course the battery must be installed and in good condition to accept a charge 2 Place the bike and charger in a secure area where both will remain undisturbed while the b...

Page 12: ...ey hole The cover is tethered do not try to pull it off the frame See Figures 1 2 2 Insert the key into the battery lock and turn the key counter clockwise to unlock the battery latch Figure 3a Push t...

Page 13: ...the lower end of the battery into the lower battery latch until it enages the lock mechanism See Figure 6 3 Hold in the battery cover and turn the key clockwise to engage the battery latch and lock it...

Page 14: ...t used to remove and install the axle 8 and shim 9 The kit also includes bearing driver needed to replace the link and swingarm bearings It is available from a Cannondale Dealer Shock Link Remove 1 Pl...

Page 15: ...13 137366 Rev 1 English 8 Nm Loctite 242 blue 5 Nm Loctite 435 5 Nm 1 2 3 4 5 6 6 8 7 7 9 10 8 a b 8 KP169 9 9 b a http tds henkel com tds5 search asp t 435 Carbon Link Install bearings w Loctite 435...

Page 16: ...e sure all the parts are good condition Service of worn or damaged parts in this assembly should be performed by a Cannondale Dealer As shown a significant degree of disassembly is required The main p...

Page 17: ...pout connection The bearings see inset can be inspected without removing them With the pivots removed rotate the installed bearings The bearings should be free of corrosion fixed firmly in the dropout...

Page 18: ...RD housing cable It spans the housing section between the chain stay opening the connection to the rear derailleur The guide is necessary to best shifting performance Be sure to replace it if it is r...

Page 19: ...or fork you select is compatible with your bike s design and how you will use your bike YOU CAN BE YOU SERIOUSLY INJURED PARALYZED OR KILLED IF YOU IGNORE THESE WARNINGS NOTICE Mount the shock as show...

Page 20: ...67U10OS Moterra Link Hardware BLK B CK3047U00OS Moterra Pivot Bearings C CK3057M00OS Moterra Shock Mount Hardware D CK3037U10OS Moterra Chainstay Protector BLK E CK3297U00OS Moterra CRB Link w brgs F...

Page 21: ...a Chainguide BLK M CK3017U10OS Moterra Skid Plate BLK N CK2047U00OS Moterra Sprocket and Lockring O KP456 Modular Cable Guides HT P K34249 Battery Key Seal Q K34159 Charge Port Cover PT R K32089 DT Ca...

Page 22: ...compared with pedal only bikes This requires frequent inspection and replacement Check the bicycle brakes make sure they are working well Brake system pad and disc wear is greater compared with pedal...

Page 23: ...English...

Page 24: ...PE Cycling Sports Group Europe B V Mail Postbus 5100 Visits Hanzeport 27 7575 DB Oldenzaal Netherlands CANNONDALE UK Cycling Sports Group Vantage Way The Fulcrum Poole Dorset BH12 4NU 44 0 1202732288...

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