Cannon CanoScan LiDE 400 Online Manual Download

Page: 102 / 103

Installation and Download Problems

Cannot Install ScanGear (Scanner Driver) (Windows)

Found New Hardware Screen Appears After Connecting Scanner (Windows)

Installation Is Unsuccessful (Insufficient Free Hard Disk Space)

Installation Is Unsuccessful (Insufficient Memory)

Disabling Inkjet Printer/Scanner/Fax Extended Survey Program

Setup Processing Is Slow (Windows)

102

Summary of Contents for CanoScan LiDE 400

Page 1: ...LiDE 400 Online Manual English...

Page 2: ...r Safe Transport of Scanner 43 Legal Limitations on Use of Your Product and Use of Images 44 Main Components 45 Specifications 47 Scanning from Computer Windows 49 Scanning According to Item Type or P...

Page 3: ...DF Files PDF Buttons 90 Scanning Items and Saving the Scanned Images AUTO SCAN Button 91 Troubleshooting 92 Scanner Connection Problems 93 Cannot Proceed beyond Scanner Connection Screen 94 Cannot Com...

Page 4: ...Using Online Manual Operating Environment Symbols Used in This Document Touch enabled Device Users Windows Printing Online Manual Trademarks and Licenses Screenshots in This Manual 4...

Page 5: ...onal injury or property damage caused by incorrect operation of the equipment These must be observed for safe operation Important Instructions including important information that must be observed to...

Page 6: ...ws For touch actions you need to replace right click in this document with the action set on the operating system For example if the action is set to press and hold on your operating system replace ri...

Page 7: ...iliates in the USA and or other countries Note The formal name of Windows Vista is Microsoft Windows Vista operating system Copyright c 2003 2015 Apple Inc All rights reserved Redistribution and use i...

Page 8: ...s indicated by a copyright notice that is included in or attached to the work an example is provided in the Appendix below Derivative Works shall mean any work whether in Source or Object form that is...

Page 9: ...excluding those notices that do not pertain to any part of the Derivative Works and 4 If the Work includes a NOTICE text file as part of its distribution then any Derivative Works that You distribute...

Page 10: ...such obligations You may act only on Your own behalf and on Your sole responsibility not on behalf of any other Contributor and only if You agree to indemnify defend and hold each Contributor harmles...

Page 11: ...bridge Broadband Ltd copyright notice BSD Portions of this code are copyright c 2001 2003 Cambridge Broadband Ltd All rights reserved Redistribution and use in source and binary forms with or without...

Page 12: ...S OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWA...

Page 13: ...CIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY O...

Page 14: ...DISCLAIMED IN NO EVENT SHALL APPLE OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GO...

Page 15: ...in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution Neither the na...

Page 16: ...opy of this software and associated documentation files the Software to deal in the Software without restriction including without limitation the rights to use copy modify merge publish distribute sub...

Page 17: ...ght notice this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the doc...

Page 18: ...fications in commercial products We disclaim all warranties covering The FreeType Project and assume no liability related to The FreeType Project Finally many people asked us for a preferred form for...

Page 19: ...copies of source files o Redistribution in binary form must provide a disclaimer that states that the software is based in part of the work of the FreeType Team in the distribution documentation We a...

Page 20: ...out modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer...

Page 21: ...Placing Items Place the Item on the Platen Items You Can Place How to Place Items 21...

Page 22: ...e sure to observe the following when loading the original on the platen Failure to observe the following may cause the scanner to malfunction or the platen glass to break Do not place any objects weig...

Page 23: ...Printed photo postcard business card or disc BD DVD CD etc Size width x height Max 8 5 x 11 7 inches 21 6 x 29 7 cm Placing the Item to Be Aligned with the Alignment Mark When scanning documents magaz...

Page 24: ...d area cannot be scanned Placing Multiple Items When scanning multiple printed photos postcards or business cards Place the items at least 0 4 inch 1 cm away from the edges of the platen with the side...

Page 25: ...cted automatically by the Skew Correction function Slanted photos with a long edge of approximately 7 1 inches 18 cm or more cannot be corrected Non rectangular or irregular shaped photos such as phot...

Page 26: ...e with a soft dry cloth Wipe thoroughly especially the glass surface so as not to leave any residue Important Do not press the document cover or platen heavily The glass may break and cause injury Wip...

Page 27: ...Safety Safety Precautions Regulatory Information WEEE EU EEA 27...

Page 28: ...oduct under this condition may result in fire or electrical shock When not in use for extended periods unplug the USB cable for safety General Notices Choosing a location Do not install the scanner in...

Page 29: ...ile it is scanning Hold the scanner firmly with both hands at two ends when carrying it Do not place any objects on the scanner especially paper clips staples and other metallic part or containers fil...

Page 30: ...ns However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determine...

Page 31: ...p ische Union und EWR Norwegen Island und Liechtenstein Dieses Symbol weist darauf hin dass dieses Produkt gem der EU Richtlinie ber Elektro und Elektronik Altger te 2012 19 EU und nationalen Gesetzen...

Page 32: ...rd inzamelpunt bijvoorbeeld wanneer u een nieuw gelijksoortig product aanschaft of bij een geautoriseerd inzamelpunt voor hergebruik van elektrische en elektronische apparatuur EEA Een onjuiste afvoer...

Page 33: ...ci sobre els punts on podeu lliurar aquest producte per procedir al seu reciclatge adreceu vos a la vostra oficina municipal a les autoritats encarregades dels residus al pla de residus homologat per...

Page 34: ...sobre a devolu o e reciclagem de produtos REEE v a www canon europe com weee G lder kun i Europ iske Union og E S Norge Island og Liechtenstein Dette symbol angiver at det p g ldende produkt ikke m b...

Page 35: ...ntakte lokale myndigheter et godkjent WEEE program eller husholdningens renovasjonsselskap Du finner mer informasjon om retur og resirkulering av WEEE produkter p www canon europe com weee Vain Euroop...

Page 36: ...anisation om du vill ha mer information om var du kan l mna den kasserade produkten f r tervinning F r mer information om inl mning och tervinning av WEEE produkter se www canon europe com weee Pouze...

Page 37: ...produkt lub do autoryzowanego punktu gromadzenia zu ytego sprz tu elektrycznego i elektronicznego w celu poddania go recyklingowi Usuwanie tego typu odpad w w nieodpowiedni spos b mo e mie negatywny...

Page 38: ...irekt vai 2012 19 ES par elektrisko un elektronisko iek rtu atkritumiem EEIA un viet jiem ties bu aktiem no izstr d juma nedr kst atbr voties izmetot to kop ar sadz ves atkritumiem is izstr d jums ir...

Page 39: ...hten tajn Ta simbol pomeni da tega izdelka v skladu z direktivo OEEO 2012 19 EU in dr avno zakonodajo ne smete odvre i v gospodinjske odpadke Ta izdelek morate odlo iti na ustrezno zbiralno mesto na p...

Page 40: ...amo za Europsku uniju i EEZ Norve ka Island i Lihten tajn Ovaj simbol pokazuje da se ovaj proizvod ne smije odlagati s ku nim otpadom sukladno WEEE Direktivi 2012 19 EC i va em nacionalnom zakonu Ovaj...

Page 41: ...ispravnom odlaganju ovog proizvoda e doprineti efikasnom kori enju prirodnih resursa Za vi e informacija o tome gde mo ete da predate va u staru opremu radi recikliranje vas molimo da kontaktirate lo...

Page 42: ...Handling Precautions Precautions for Safe Transport of Scanner Legal Limitations on Use of Your Product and Use of Images 42...

Page 43: ...e materials If a shipping agent is handling transport of the scanner have its box marked FRAGILE or HANDLE WITH CARE with the bottom of the scanner facing down 1 Disconnect the USB cable 2 Secure the...

Page 44: ...y orders Certificates of deposit Postage stamps canceled or uncanceled Identifying badges or insignias Selective service or draft papers Checks or drafts issued by governmental agencies Motor vehicle...

Page 45: ...anning Unit The main part of the scanner that emits light and scans items C Platen Place the item to be scanned D Alignment Mark Align a corner of the item with this mark E Scanner Buttons You can sca...

Page 46: ...is no power switch or power lamp on the scanner No AC adapter or power cord is required When you connect a computer and the scanner with the USB cable and turn on the computer the scanner also turns o...

Page 47: ...on In operation max Approx 4 5 W Stand by Approx 0 3 W 5 External dimensions Approx 9 9 W x 14 5 D x 1 7 H inches 250 x 367 x 42 mm Weight Approx 3 6 lbs 1 7 kg 1 Optical resolution represents the max...

Page 48: ...stallation The necessary amount of hard disk space may be changed without notice Display XGA 1024 x 768 An internet connection is required to view the Online Manual In Windows a CD ROM or internet con...

Page 49: ...IJ Scan Utility Features Scanning Easily Auto Scan Basics Scanning Documents and Photos Creating Editing PDF Files Setting Passwords for PDF Files Editing Password Protected PDF Files Scanning Using A...

Page 50: ...tem Type or Purpose IJ Scan Utility IJ Scan Utility Features Scanning Easily Auto Scan Basics Scanning Documents and Photos Creating Editing PDF Files Setting Passwords for PDF Files Editing Password...

Page 51: ...Note For details on the IJ Scan Utility main screen see IJ Scan Utility Main Screen Save Scanned Images Automatically Scanned images are automatically saved to a preset folder The folder can be change...

Page 52: ...Note To set the applications to integrate with see Settings Dialog Box 52...

Page 53: ...tish background Items printed on white paper hand written text business cards and other unclear items Thin items Thick items 1 Place items on platen Positioning Originals Scanning from Computer 2 Star...

Page 54: ...y the paper size resolution PDF settings etc click Settings and then set each item in the Settings dialog box Note Once settings are made in the Settings dialog box the same settings can be used for s...

Page 55: ...es whose number of pixels in the vertical or horizontal direction is 10501 or more cannot be used When you select a password protected PDF file you must enter the password Editing Password Protected P...

Page 56: ...n the Toolbar When adding existing images or PDF files Click Add Page on the Toolbar After the Open dialog box appears select the image s or PDF file s you want to add and then click Open Note You can...

Page 57: ...d 8 Select Save As in File menu The Save dialog box appears 9 Specify save settings Save Dialog Box PDF Edit Screen 10 Click Save The PDF file is saved Note When a password protected PDF file is edite...

Page 58: ...ear What Is ScanGear Scanner Driver Starting ScanGear Scanner Driver Scanning in Basic Mode ScanGear Scanner Driver Screens General Notes Scanner Driver Important Available functions and settings vary...

Page 59: ...s Specify the document type output size and other settings when scanning documents and preview scan results Make various correction settings or finely adjust the brightness contrast and other paramete...

Page 60: ...Advanced Mode Use the Advanced Mode tab to scan by specifying the color mode output resolution image brightness color tone and other settings 60...

Page 61: ...g from IJ Scan Utility 1 Start IJ Scan Utility For details click Home to return to the top page of the Online Manual for your model and search for Starting IJ Scan Utility 2 In IJ Scan Utility main sc...

Page 62: ...view and scan Photos with a whitish background Documents printed on white paper hand written text business cards and other unclear documents Thin documents Thick documents The following types of docum...

Page 63: ...tant Preview is not available when scanning from the ADF Note Colors are adjusted based on the document type selected in Select Source 4 Set Destination Note Skip ahead to Step 7 if an ADF option is s...

Page 64: ...on to display a dialog box showing the document type and other details of the current scan settings How ScanGear behaves after scanning is complete can be set from Status of ScanGear dialog after scan...

Page 65: ...ScanGear Scanner Driver Screens Basic Mode Tab Advanced Mode Tab 65...

Page 66: ...ms vary by document type and view Preview is not available when scanning from the ADF Auto Document Feeder 1 Settings and Operation Buttons Select Source Photo Color Scan color photos Magazine Color S...

Page 67: ...ive When you select an option other than the ADF types the image adjustment function which adjusts images based on the document type will also be active When you select Magazine Color the descreen fun...

Page 68: ...selected paper size Drag the cropping frame to enlarge reduce it while maintaining the aspect ratio Monitor Size such as 1024 x 768 pixels Select an output size in pixels A cropping frame of the selec...

Page 69: ...Adjust the scan area within the Preview area If an area is not specified the document will be scanned at the document size Auto Crop If an area is specified only the portion in the cropping frame will...

Page 70: ...able when Color Matching is selected on the Color Settings tab of the Preferences dialog box Perform Scan Scan Starts scanning Note When scanning starts the progress appears To cancel the scan click C...

Page 71: ...able when two or more frames are displayed Deselects the checkboxes of the images in thumbnail view Select All Frames Available when two or more frames are displayed Selects the images in thumbnail vi...

Page 72: ...thin blue outline The settings will be applied to the Focus Frame and Selected Frames simultaneously To select multiple images click them while pressing the Ctrl key Unselected no outline The settings...

Page 73: ...me s on the displayed image In thumbnail view one cropping frame can be created per image In whole image view multiple cropping frames can be created Adjusting Cropping Frames ScanGear Related Topic S...

Page 74: ...ent type and view The preview function is not available when scanning from the ADF Auto Document Feeder 1 Settings and Operation Buttons Favorite Settings You can name and save a group of settings Inp...

Page 75: ...corrections to the image brightness and color tones can be made including adjustments to the image s overall brightness or contrast and adjustments to its highlight and shadow values histogram or bala...

Page 76: ...the next action may appear Follow the prompt to complete For details refer to Status of ScanGear dialog after scanning in Scan Tab Preferences dialog box It will take time to process the images if th...

Page 77: ...ng the image Right click the image to zoom out Rotate Left Rotates the preview image 90 degrees counter clockwise The result will be reflected in the scanned image The image returns to its original st...

Page 78: ...of them Remove Cropping Frame Removes the selected cropping frame Information Displays the version of ScanGear along with the document type and other details of the current scan settings Open Guide Op...

Page 79: ...ey Unselected no outline The settings will not be applied When Whole Image is displayed on Toolbar Items on the Platen are scanned and appear as a single image All portions in the cropping frames will...

Page 80: ...start the computer ScanGear cannot be opened in multiple applications at the same time Within an application ScanGear cannot be opened for the second time when it is already open Be sure to close the...

Page 81: ...rectly in some applications In that case increase the operating system s virtual memory and retry When image size is too large such as when scanning large images at high resolution your computer may n...

Page 82: ...Scanning Tips Positioning Originals Scanning from Computer 82...

Page 83: ...Items Place items as described below to scan by detecting the item type and size automatically Important When scanning by specifying the paper size in IJ Scan Utility or ScanGear scanner driver align...

Page 84: ...tems Allow 0 4 inch 1 cm or more space between the edges di agonally striped area of the platen and items and between items Portions placed on the diagonally striped area cannot be scanned 0 4 inch 1...

Page 85: ...the ScanGear Scanner Driver Obtaining the Latest ScanGear Scanner Driver Deleting the Unnecessary ScanGear Scanner Driver Before Installing the ScanGear Scanner Driver Installing the ScanGear Scanner...

Page 86: ...inue If you are logged on to a standard account switch to an administrator account and start over 2 In the Welcome screen click Next 3 Read and understand the License Agreement then click Yes ScanGear...

Page 87: ...ning Items and Saving the Scanned Images AUTO SCAN Button Scanning and Printing Copying Items COPY Button Scanning and Attaching Items to E Mail SEND Button Scanner Button Settings Windows Scanner But...

Page 88: ...ems and easily creates PDF files then saves them Note These button names are not inscribed on the scanner SCAN START Button Starts scanning Saves multiple items to a computer as one PDF file as requir...

Page 89: ...Windows Windows 10 Windows 8 1 Documents folder Windows 7 My Documents folder macOS The default save folder is the Pictures folder 89...

Page 90: ...s on the scanner appear 3 Read the descriptions and click OK Note Select the Do not show this message again checkbox to scan items continuously using the buttons on the scanner only Scanning starts 4...

Page 91: ...the Platen Windows Positioning Originals Scanning from Computer macOS Positioning Originals Scanning from Computer 2 Press the AUTO SCAN button Scanning starts Note Scanned images are saved in the fo...

Page 92: ...Connection Scanner Connection Problems Scanning Scanning Problems Windows Scanning Problems macOS Installation Installation and Download Problems Troubleshooting 92...

Page 93: ...Scanner Connection Problems Cannot Proceed beyond Scanner Connection Screen Cannot Communicate with Scanner via USB Scanner Connection Method 93...

Page 94: ...Connection Method Check 2 Disconnect the USB cable from the scanner and the computer and then connect it again Important In macOS check that a lock icon is displayed at the bottom left of the Printers...

Page 95: ...Creation of Shortcut to Online Manual screen appears 3 Select Create shortcut or Do not create shortcut checkbox and then click Next The Installation completed successfully screen appears 4 Click Exi...

Page 96: ...port with the supplied USB cable Connect the USB cable supplied with the scanner to a USB 3 0 or higher port The supplied USB cable is for the scanner only It cannot be used for other devices Connect...

Page 97: ...Scanning Problems Windows Scanning Problems 97...

Page 98: ...Scanning Problems Error Message Release the lock switch Is Displayed Scanner Does Not Work ScanGear Scanner Driver Does Not Start 98...

Page 99: ...essage Release the lock switch Is Displayed Check The scanner may be locked Exit the application then unlock the scanner and then reconnect the USB cable For how to unlock the scanner see Getting Star...

Page 100: ...eck 1 Connect the USB cable to a different USB port on the computer Check 2 If the USB cable is connected to a USB hub remove it from the USB hub and connect it to a USB port on the computer Check 3 R...

Page 101: ...f your scanner name is displayed multiple times select the one that does not include WIA Note The operation may differ depending on the application Use the WIA driver when scanning from a WIA complian...

Page 102: ...ws Found New Hardware Screen Appears After Connecting Scanner Windows Installation Is Unsuccessful Insufficient Free Hard Disk Space Installation Is Unsuccessful Insufficient Memory Disabling Inkjet P...

Page 103: ...n Restart your computer If the icon is not yet displayed try different discs and see if they are displayed If other discs are displayed there is a problem with the Setup CD ROM In this case contact th...

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