26
Troubleshooting
Symptom
Possible Cause
Action
Pet is getting out.
• Power Cap
®
Battery in the Computer
Collar
®
Unit is dead or weak.
• Computer Collar
®
Unit is not fit
properly on the pet.
• Signal field wire has a break.
• Power is not supplied to the
transmitter or power is out.
• Signal field is too narrow.
• Pet needs additional training.
• Replace the Power Cap
®
Battery.
• Properly fit the collar.
• Contact your Invisible Fence
®
Brand Dealer.
• Make sure transmitter power supply is
plugged in.
• Contact your Invisible Fence
®
Brand Dealer.
• Contact your Invisible Fence
®
Brand Dealer
for additional pet training.
Pet will not
enter the
yard.
• Signal field is too high.
• Pet needs additional training.
• Contact your Invisible Fence
®
Brand Dealer
to check signal field.
• Contact your Invisible Fence
®
Brand Dealer
for additional pet training.
Computer
Collar
®
Unit
not
responding to
signal field
(loop) wire.
• Power Cap
®
Battery in the Computer
Collar
®
Unit is dead or weak.
• Signal field wire has a break.
• Power is not supplied to the
transmitter or power is out.
• Replace the Power Cap
®
Battery.
• Contact your Invisible Fence
®
Brand Dealer.
• Make sure transmitter power supply is
plugged in.
Invisible Fence
®
Brand pet containment systems have contained over two
million pets. However, there are some precautions you should take.
Warning 1:
Not every pet can be trained to avoid the established boundary. Sometimes even a properly
trained pet may cross the boundary. Therefore, Invisible Fence
®
Brand, Inc., as well as
Invisible Fence
®
Brand Distributors and Dealers cannot guarantee the system will, in all
cases, keep a client’s pet within the established boundary. Accordingly, if a client has
reason to believe that their pet may pose a danger to others, or harm itself, the client
should not rely solely upon the Invisible Fence
®
Brand pet containment system to keep the
pet from crossing the boundary.