14
Given the frequent use of the miners, wear and tear to components may occur. With regards to that, users are free to
troubleshoot the miners by themselves. Nonetheless, should you require any assistance, our professional engineers are
readily available.
During normal operations, should any product failure occur within the warranty period, do contact our after-sales
personnel for assistance.
We provide a 360-day warranty for our miners; from the date customers take ownership of it. Notwithstanding the
above, the following events will void the warranty:
●
Any physical damage caused by self-disassembly of the products or other causes (including but not limited to
breakage, fragmentation, parts, or components missing, etc.)
●
Damage caused by lightning, voltage surge, or act of gods, etc.
●
Burn marks on the PCB or burnt chips.
●
Damage caused by water intake and immersion PCBs are damped and corroded.
In the unfortunate event that any of the above scenario occur, or should any faults occur out of the warranty period,
Canaan would provide a quotation for the necessary repair work to be undertaken. Alternatively, should users wish to
repair the miner by themselves, they can contact our after-sales personnel to purchase the replacement parts.
CHAPTER 8
WARRANTY
