“Products” means the Products sold by Record Power subject to these terms and conditions;
“Record Power” is Record Power Limited, whose company registration number is 4804158 and
registered office address is Centenary House,
11 Midland Way, Barlborough Links, Chesterfield, Derbyshire, S43 4XA and sells through a network of
Authorised Dealers;
“Authorised Distributor” is the nominated importer for your region who will generally sell through a
network of Authorised Dealers. Details of Authorised Distributors for specific countries can be found in
the Product manual or at www.recordpower.info;
“Authorised Dealer” is a retailer or business authorised to sell Record Power Products to end users.
1 Guarantee
1.1 Record Power guarantees that for a period of 5 years from the date of purchase the components
of qualifying Products (see clauses 1.2.1 to 1.2.9) will be free from defects caused by faulty
construction or manufacture.
1.2 During this period Record Power, its Authorised Distributor or Authorised Dealer will repair or
replace free of charge any parts which are proved to be faulty in accordance with paragraphs 1.1
above provided that:
1.2.1 you follow the claims procedure set out in clause 2 below;
1.2.2 Record Power, our Authorised Distributor or Authorised Dealer are given a reasonable
opportunity after receiving notice of the claim to examine the Product;
1.2.3 if asked to do so by Record Power, its Authorised Distributor or Authorised Dealer, you return
the Product, at your own cost, to Record Power’s premises or other approved premises such as
those of the Authorised Distributor or supplying Authorised Dealer, for the examination to take
place;
1.2.4 the fault in question is not caused by industrial use, accidental damage, fair wear and tear, wilful
damage, neglect, incorrect electrical connection, abnormal working conditions, failure to follow
our instructions, misuse, or alteration or repair of the Product without our approval;
1.2.5 the Product has been used in a domestic environment only;
1.2.6 the fault does not relate to consumable Products such as blades, bearings, drive belts or other
wearing parts which can reasonably be expected to wear at different rates depending on usage
(for full details contact Record Power or your local Authorised Distributor);
1.2.7 the Product has not been used for hire purposes, by you or by a previous owner;
1.2.8 the Product has been purchased by you as the guarantee is not transferable from a private sale.
1.2.9 where the Product has been purchased from a retailer, the 5 year guarantee is transferable and
begins on the date of the first purchase of the Product and in the event of a claim under this
guarantee proof of the original purchase date will be required to validate the warranty period.
Tel: 01246 571 020 Fax: 01246 571 030
Email: [email protected]
Tel: 01246 571 020 Fax: 01246 571 030
Email: [email protected]
Record Power Guarantee
13