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maintenance
Our customer service representatives are available for application assistance, calibration, repair, and
solutions to specific problems. Contact our Service Department before returning any equipment. In
many cases, problems can be solved over the telephone. If the sensor is not performing as it should,
try to match the symptom below to the problem. If the table does not help, call Calex for further advice.
Troubleshooting
symptom
probable cause
solution
No output
No power to sensor
Check power supply
Erroneous temperature
Incorrect wire connection
Check wire colour codes
Erroneous temperature
Faulty sensor cable
Verify cable continuity
Erroneous temperature
Field of view obstruction
Remove obstruction
lens cleaninG
Keep the lens clean at all times. Any foreign matter on the lens would affect measurement accuracy.
Blow off loose particles (if not using the air purge accessory) with an air ‘puffer’.
gUarantee
Calex guarantees each instrument it manufactures to be free from defect in material and workmanship
under normal use and service for the period of two years from the date of purchase. This guarantee
extends only to the original buyer according to Calex terms and conditions of Sale.
056 222 38 18
www.sentronic.com
SENTRONIC
AG
